30/06/10
Visitor visa programme quarterly report
Quarter ending at 30 June 2014
ContentsPage
About this report 1
Enquiries 1
Definition of terms 2
How to read this report 3
Background to the visitor visa programme 4
Recent key initiatives 10
Executive summary 11
Section 1 Lodged 13
Section 2 Granted 29
Section 3 Grant rate 45
Section 4 Processing times 53
Section 5 Applications on hand 59
Section 6 Visa holders in Australia 61
Section 7 Approved Destination Status (ADS) 65
Section 8 Arrivals 67
About this report
This report provides quarterly data about the Visitor visa programme administered by the Department of Immigration and
Border Protection (the department). The report has been produced to assist tourism industry stakeholders and
policymakers.
It is expected that this report will be further developed over time to increase and improve information sharing about the
Visitor visa programme.
Data is sourced from several departmental visa processing and recording systems. Data can be dynamic and there can
be delays in transmission of information from the department's global operations. Variations in figures between this
report and previous reports can occur. Due to these issues, figures for the current financial year should always be
considered provisional.
For privacy reasons < 5 has been used where a number in a table is between 1 and 4.
Further data about the Visitor visa programme, including the report and Visitor visa grants by subclass and citizenship
from the 2005-06 to the 2012-13 financial year is available at the department's website at
www.immi.gov.au/media/statistics/visitor
Further information about the Visitor visa programme is available at www.immi.gov.au/visitors
Enquiries
Any comments or enquiries concerning this report should be sent to [email protected] quoting Report Id
BR0112.
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 1
Definition of terms
Applicant type: Under the Migration Regulations 1994 (the Regulations), there are two types of
applicants. These are primary applicants and secondary applicants.
Approved Destination
Status (ADS):
This scheme facilitates the travel of organised tour groups from the People's Republic
of China (PRC) to Australia by approved travel agents. Tourists under the ADS
scheme are granted a subcategory of the Visitor (subclass 600) tourist stream visa
and do not require a visa label.
Auto grant: An automated process by which an electronic visa application is checked against
security and immigration risk business rules and, if the automated checks are
satisfied, the visa is granted, often within minutes after lodgement. Electronic
applications which do not satisfy automated checks are referred for manual
assessment by a visa processing officer.
Citizenship country: The country of citizenship of the visa applicant or visa holder. Where a visa applicant
or visa holder has more than one citizenship country, either the citizenship of the
travel document or the citizenship nominated by the visa applicant is used.
Decided: The term used for counts of decisions. See below for definition of "decisions".
Decisions: An outcome where a decision-maker (including system-generated decision-making)
grants or refuses a visa or sponsorship application.
eLodged: Visa application lodged electronically, by eligible passport holders, via the
departmental website. Visas that can be eLodged are the eVisitor (subclass 651)
visa and the Visitor (subclass 600) visa (also known as the e600).
ETA: Electronic Travel Authority. An electronic visa available to citizens from low risk
countries. The term "low risk" applies to countries which issue ETA eligible passports.
A list of these can be found on the department's website.
Granted: Unless otherwise specified, the number of visas granted includes primary and review
grants.
Lodged: Lodged is the count of paper applications receipted in a departmental office or
submitted electronically.
Offshore: In this report, the term refers to the location of the client at the time of lodging the
application.
On hand: A visa application, nomination or sponsorship that has not been finalised.
Onshore: In this report, refers to the location of the client at the time the application was lodged.
An onshore applicant may already hold a visa of the same kind or may be applying for
another type of visa.
Visa applicant: Used to refer to clients applying for a visa. Unless otherwise specified, the term
covers both primary and secondary applicants.
Visa holders in Australia: The number of visa holders lawfully in Australia. This is not a count of all valid visas,
as a number of visa holders may be outside Australia on the snapshot date.
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 2
How to read this report
On 23 March 2013 significant changes were made to Visitor visas as part of the Australian Government’s Visa
Simplification and Deregulation project. These changes have been summarised in the tables below where relevant visas
have been combined into Tourist and Business groups.
Visitor - Business visas Business Group
ETA (Business – Long Validity) (Subclass 956),
ETA (Business – Short Validity) (Subclass 977) and
ETA (Subclass 601 - Business)
Business (Short Stay) (Subclass 456) and
Visitor (Subclass 600) Business Visitor streamBusiness Visitor
Superyacht crew (Subclass 488) and
Sponsored Business visitor (Short Stay) (Subclass 459) visaSponsored Business
eVisitor (Subclass 651 - Business Entrant) eVisitor Business
ETA Business
Visitor – Tourist visas Tourist Group
ETA (Visitor) (Subclass 976) and
ETA (Subclass 601 – Tourist)ETA Tourist
Tourist (Subclass 676), Visitor (Subclass 600) Tourist stream and
Visitor (Subclass 600) ADSTourist Visitor
Sponsored Family Visitor visa (Subclass 679) and
Visitor (Subclass 600) Sponsored Family stream visa
eVisitor (Subclass 651 - Tourist Entrant) eVisitor Tourist
Sponsored Tourist
Notes
• ETA Business - Clients who previously lodged ETA (Business - Long Validity) (subclass 956) visa applications
and (Business - Short Validity) (subclass 977) visa applications are now lodging ETA (subclass 601 - Business)
visa applications. A small percentage of these clients may now be lodging Temporary Work (Short Stay Activity)
(subclass 400) visas, which is not covered in this report.
• Business Visitor - Clients who previously lodged Business (Short Stay) (subclass 456) visa applications are
now lodging Visitor (subclass 600) Business Visitor stream visa applications. A small percentage of these clients
may now be lodging Temporary Work (Short Stay Activity) (subclass 400) visas, which is not covered in this
report.
• Sponsored Business - Clients who previously lodged Superyacht crew (Subclass 488) and Sponsored
Business visitor (Short Stay) (Subclass 459) visas may now be lodging Visitor (Subclass 600) Business Visitor
stream applications and other temporary visas not covered in this report.
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 3
Background to the Visitor visa programme
The Visitor visa programme can be divided into two categories, Tourism and Business. Tourism may include a holiday or
recreation, or visiting family and friends. The Business category allows business people to undertake business visitor
activities. This may include attending meetings, conferences, site visits and exploring business opportunities. The visa
holder cannot engage in work in Australia.
The Visitor visa programme is made up of three subclasses the ETA (Subclass 601), eVisitor (Subclass 651) and Visitor
(Subclass 600) visa. The Visitor (Subclass 600) visa has four streams, the Tourist stream, the Sponsored Family stream,
the Business Visitor stream and the Approved Destination Status stream. The below table outlines the activities allowed
by each subclass and stream, and the location of the client at time of lodgement.
Subclass Tourism Business Visitor Onshore/Offshore
601 – Electronic Travel Authority Offshore
651 - eVisitor Offshore
600 – Tourist stream Both
600 – Business Visitor stream Offshore
600 – Sponsored Family stream Offshore
600 – Approved Destination Status stream Offshore
On 23 March 2013 the following significant changes were made to Visitor visas as part of the Australian Government’s
Visa Simplification and Deregulation project:
• The Tourist (Subclass 676) was replaced by the Visitor (Subclass 600) Tourist stream visa. The online
Tourist (Subclass 676) visa has been temporarily retained pending implementation of an online Visitor
(Subclass 600) visa.
• The Sponsored Family Visitor visa (Subclass 679) was repealed and replaced by the Visitor (subclass 600
Sponsored Family stream visa.
• The ETA (Visitor) (Subclass 976) was repealed and replaced by the ETA (Subclass 601).
• The Business (Short Stay) (Subclass 456) visa was repealed and replaced by the Visitor (Subclass 600)
Business Visitor stream visa.
• The Sponsored Business visitor (Short Stay) visa (Subclass 459) was repealed and replaced by the Visitor
(Subclass 600) Business Visitor stream visa.
• The Electronic Travel Authority (Business - Short Validity) (Subclass 977) was repealed and replaced by the
Electronic Travel Authority (Subclass 601).
• The Electronic Travel Authority (Business - Long Validity) (Subclass 956) was repealed and replaced by the
Electronic Travel Authority (Subclass 601).
As part of these changes work rights previously permitted in Business Visitor visa were moved to a new dedicated visa,
the Temporary Work (Short Stay Activity) (Subclass 400) visa. The new Business Visitor visas introduced on
23 March 2013 enable business visitors to undertake business visitor activities, including making general business and
employment enquiries, attending conferences, negotiating and reviewing business contracts and making official
government to government visits. A summary of the Visitor visa framework changes is provided in the table below. Visas
granted before this date remain valid for use until they expire.
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 4
Background to the Visitor visa programme - continued
Business Visitor Visas Temporary Work visa
Business (Short Stay) (Subclass 456) (Repeal)
Sponsored Business Visitor (Short Stay)
(Subclass 459) (Repeal)
Existing Visitor visa Visitor visa Streams
Tourist (Subclass 676) (Repeal) – Temporarily
retainedVisitor (Subclass 600)
Sponsored Family Visitor (Subclass 679)
(Repeal)
eVisitor (Subclass 651) eVisitor (Subclass 651)
Electronic Travel Authority (ETA) (Business -
Long Validity) (Subclass 956) (Repeal)
ETA (Business - Short Validity) (Subclass 977)
(Repeal)
ETA (Visitor) (Subclass 976) (Repeal)
Electronic Travel Authority (ETA) (Subclass 601)
Highly specialised work
Invited participant
Australia's interest
Temporary Work (Short
Stay Activity)
(Subclass 400)
Tourists
Business Visitors
Sponsored Family Visitors
ADS
Work
Business
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 5
Background to the Visitor visa programme - continued
Eligible Passports for Electronic Lodgement of Visitor Visa Applications
Country ETA 601 Visitor e600 eVisitor 651
Algeria
Andorra
Austria
Bahrain
Belarus
Belgium
Brazil
Brunei
Bulgaria
Canada
Chile
Croatia
Cyprus
Czech Republic
Denmark
Egypt
Estonia
Finland
France
Germany
Greece
Hong Kong
Hungary
Iceland
Ireland
Israel
Italy
Japan
Kazakhstan
Kuwait
Latvia
Libya
Liechtenstein
Lithuania
Luxembourg
Macedonia (FYROM)
Malaysia
Maldives
Malta
Micronesia, Federated States Of
Moldova
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 6
Background to the Visitor visa programme - continued
Eligible Passports for Electronic Lodgement of Visitor Visa Applications
Country ETA 601 Visitor e600 eVisitor 651
Monaco
Montenegro
Morocco
Nauru
Netherlands
Norway
Oman
Papua New Guinea
Poland
Portugal
Qatar
Romania
San Marino
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Korea
Spain
Sudan, Republic of
Sweden
Switzerland
Taiwan
Tunisia
Turkey
Ukraine
United Arab Emirates
United Kingdom (BNO)
United Kingdom (British Citizens)
United States of America
Vatican City
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 7
Background to the Visitor visa programme - continued
Family members
Since 23 March 2013, all accompanying family members must lodge separate Visitor visa applications including children
younger than 18 years of age who are included on their parents passport. Sponsors of Visitor (subclass 600) Sponsored
Family stream visa applicants must include all visiting family members on the sponsorship form.
Family members who are accompanying Business Visitors and are not themselves intending to engage in business visitor
activities while in Australia should apply for the Visitor (subclass 600) Tourist stream visa.
Visa requirements
To be eligible for a Visitor visa, the applicant genuinely intends to stay temporarily in Australia for the purpose for which
the visa is granted (for tourism or business visitor purposes).
Applicants must also meet certain health and character requirements, and may be asked to undergo a health
examination, and/or provide police certificates for each country they have lived in for 12 months or more over the last ten
years since turning 16.
In order to meet the financial requirements for the grant of a Visitor visa, applicants must be able to demonstrate that
they have access to adequate means to support themselves (and their family where relevant) during their stay in
Australia, including health insurance where required. They may be asked to provide evidence of their adequate means of
support.
Ability to work
Work on a Tourist (Subclass 676), Sponsored Family Visitor (Subclass 679) and Visitor (Subclass 600) Tourist,
Sponsored Family and Business Visitor stream visas is not permitted. This is enforced by a mandatory “no work”
condition imposed on all Tourist and Sponsored Family stream visas. Work on a Business Visitor visa applied for before
23 March 2013 is permitted in very limited circumstances where the work is non-ongoing (no more than six weeks for the
validity of the visa) and highly skilled in nature. Business Visitor visas applied for since 23 March 2013 can undertake
business visitor activities but not otherwise work. Business visitor activities include making general business enquiries,
attending conferences and contractual negotiations and making government to government visits.
Where a person is found to be working in breach of their visa conditions, they may face visa cancellation and be subject
to an exclusion period.
Ability to study
Tourist (Subclass 676), Sponsored Family Visitor (Subclass 679) and Visitor (subclass 600) Tourist, Sponsored Family
and Business Visitor stream visa holders may study for up to three months. This may be an award or non-award course,
however, the entire course must not be longer than 3 months in duration.
Volunteering
Tourist and Visitor visa holders may be able to work as a volunteer where the work is genuinely voluntary and no
remuneration is received in return for the activities.
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 8
Background to the Visitor visa programme - continued
Extending stay
Visitor visas cannot be ‘extended’. However, Visitor visa holders may extend their stay in Australia by applying for another
visa, such as a Visitor (Subclass 600) Tourist stream visa, at least two weeks before their current visa expires. It is not
possible to apply for other Visitor visas in Australia.
An additional visa may be granted if the applicant has complied with the conditions of their previous visa, meets all
eligibility criteria for this visa, and does not have a ‘No further stay’ condition on their current visa.
Visa refusals
A decision to refuse a Visitor visa application is made when the delegate of the Minister for Immigration and Border
Protection is not satisfied that the applicant meets the legal criteria for grant of a visa. When refusing a visa application,
the Department provides an applicant, or their agent, with a written decision record that sets out the reason for the
decision and any review rights.
Reasons for refusal of Visitor visa applications may include:
- failure to meet financial, health or character requirements; and/or
- failure to satisfy the department that the applicant is a genuine visitor.
Processing standards
The Department aims to finalise 75 per cent of Visitor visa applications within the following timeframes:
- for non-sponsored visitors where the application is lodged onshore - one working day for low risk applicants and one
week for high risk applicants;
- for non-sponsored visitors where the application is lodged offshore - one working day for low risk applicants and one
month for high risk applicants;
- for sponsored visitors (all sponsored visitor applications are lodged onshore) - 1.5 months.
The processing service standard applies where all documents are submitted with the application form. The process may
be delayed if applications are incomplete or if additional information is required, including health examination and/or
character checks.
Note: Low risk refers to persons holding Electronic Travel Authority (ETA) eligible passports, and high risk refers to
persons who are not ETA eligible.
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 9
Recent key initiatives
• As at 9 May 2014, passport holders from 124 countries or regions are eligible to lodge an application for the Visitor
(Subclass 600) visa online. Further expansion of online lodgement is being managed as part of a phased global
rollout.
• The Department has continued to expand its network of Australian Visa Application Centres (AVACs), managed byService Delivery Partners overseas, to provide better access and more service options to our offshore clients. NewAVACs opened in Mumbai North, Jalandar and Pune, India in June 2014.
BR0112 Visitor visa program quarterly report | 31 December 2013 | page 10
Executive Summary
Key Points
There was a 7.7% increase in tourism Visitor visa applications in 2013-14 to 30 June 2014 (3 656 432) comparedwith the same period in 2013 (3 396 143). Growth in lodgements from citizens of China was up (20.8% to 496679), Malaysia (up 26.6% to 254 726), Singapore (up 16.2% to 174 668) and India (up 16.4% to 139 553).
China became the largest country for Visitor visa applications to Australia in 2013-14 with 574 895 visa application lodgements, up 14.3% on the same period in 2012-13 (503 061), ahead of the United Kingdom (551 281). 268 006 Visitor visa applications were lodged in 2013-14 by Malaysia, up 23.9% compared with the same period in 2012-2013 (216 387).
450 790 business Visitor visa applications were lodged in 2013-14. This was a 5.5% decrease compared with thesame period in 2012-13 (477 170), and may be attributable to visitors wishing to undertake short term work,applying for the Temporary Work (Short Stay Activity) (Subclass 400) which is not covered in this report.
The grant rate for Visitor visas for the quarter ending 30 June 2014 remained stable at 97.0% compared with97.3% for the same quarter in 2012-2013.
167 497 Tourist visas were granted under the Approved Destination Status (ADS) scheme in 2013-14. This wasa slight increase compared with 2012-2013 (163 894). 306 014 non-ADS Tourist visas were granted in 2013-14,a 38.7% increase on 2012-2013 (220 647).
On 30 June 2014, there were 200 731 Visitor visa holders in Australia. This was a slight increase on the sameperiod in 2012-2013 (198 690).
1 Applications lodged
China became the largest source country for visitors to Australia in 2013-14 with 574 895 lodgements surpassing the United Kingdom (551 281). There was a 23.9% increase in lodgements from Malaysia (268 006) compared with 2012-2013 (216 387).
3 656 432 tourism Visitor visa applications were lodged in 2013-14. This was a 7.7% increase compared with 2012-13 (3 396 143). This increase was driven by growth in lodgements by citizens of China (up 20.8% to 496 679), Malaysia (up 26.6% to 254 726), Singapore (up 16.2% to 174 668), India (up 16.4% to 139 553) and HKSAR of the PRC (up 19.5% to 96 386).
Business visitor applications declined in 2013-14 (450 790), by 5.5% compared with 477 170 in 2012-2013. This decline in business Visitor lodgements may be attributable to a downturn in the global economy and visitors wishing to undertake short term work, may have moved to the Temporary Work (Short Stay Activity) (Subclass 400), which is not covered in this report.
2 Visas granted
3 556 230 tourism Visitor visas were granted in 2013-14. This was a 8.2% increase compared with 2012-2013 (3 287 084) and reflects a combined increase in Tourist Visitor visa grants (up 11.1% from 931 504 to 1 035 210) and eVisitor Tourist visa grants (up 22.4% from 438 633 to 536 792).
434 024 business Visitor visas were granted in 2013This was a 6.4% decrease compared with the same period in 2012-2013 (463 559) and may be attributato a downturn in the global economy and visitors wisto undertake short term work may have moved to thTemporary Work (Subclass 400) visa, which is not covered in this report.
20 277 Sponsored Tourist visas were granted in 2013-14. This was a 14.4% increase from 2012-201(17 732) and reflects an increase in lodgements anddecisions as well as community engagement efforts facilitate genuine visits.
-14.
ble hing e
3 to
3 Grant rates
The grant rate for Visitor visas for the quarter ending 30 June 2014 remained stable at 97.0%, compared with 97.3% for the same quarter in 2012-2013.
4 Processing times
During the quarter ending 30 June 2014, 75% of tourist Visitor visa applications (including Approved Destination Status (ADS) applications) were processed within 12 calendar days. This was a slight improvement on the quarter ending 30 June 2013, when 75% of Tourist Visitor visa applications were processed within 13 calendar days.
During the June quarter, 75% of business Visitor visa applications were processed within 7 calendar days. This is consistent with the quarter ending 30 June 2014
BR0112 Visitor visa programme report | 30 June 2014 | page 11
Executive Summary - continued
where 75% of business Visitor visas were processed within 8 calendar days.
75% of Sponsored Tourist visa applications were processed within 44 calendar days in the June quarter. This compares with 36 calendar days in the same quarter in 2013.
Processing times may increase if applications are incomplete at time of application or if additional information is required, such as health examinations and character checks.
5 Applications on hand
On 30 June 2014, there were 46 011 Visitor visa applications on hand. This was a significant decrease over the 52 325 applications on hand on 30 June 2013.
To make sure that onshore applicants do not become unlawful when their existing visa expires, bridging visas are granted until a decision is made on their application.
6 Visa holders In Australia
On 30 June 2014, there were 200 731 Visitor visa holders in Australia. This was a slight increase on the number of Visitor visa holders in Australia on the same date in 2013 (198 690).
Visitor (Subclass 600) visa holders made up the largest cohort with 116 075 visa holders in Australia, followed by ETA (Subclass 601) with 65 105 visa holders and eVisitor (Subclass 651) with 19 489 visa holders in Australia.
The number of Visitor visa holders in Australia at any given time is influenced by a range of factors, including exchange rates, holiday periods, major events and a general increase in tourists from Asia (particularly China).
7 Approved Destination Status (ADS)
167 497 visas were granted under the ADS scheme in 2013-14. This was a slight increase compared with the same period in 2012-13, when 163 894 visas were granted under the ADS scheme.
ADS grants made up 35.4% of all Subclass 676/600 grants to Chinese tourists in 2013-14 a significant decrease on the same period in 2012-13 (42.6%). lndependent travel by Chinese tourists continues to increase significantly however, with 306 014 non-ADS grants in 2013-14. This was a 38.7% increase on the same period in 2012-13 (220 647).
8 Arrivals data
In 2013-14, there were 4 372 951 arrivals on Visitor visas. This was a 7.4% increase on 2012-13 (4 070 110) and reflects increased arrivals from China (up 12.1% to 617 976), the United Kingdom (up 4.6% to 611 530),
Malaysia (up 27.4% to 300 762) and Singapore (up 20.5% to 235 991).
Note:
The structure of this report has been revised to better reflect the visa framework changes introduced in March 2013.
BR0112 Visitor visa programme report | 30 June 2014 | page 12
1 Lodged
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 13
1 Lodged1.01 Number of Visitor visa applications lodged in 2013-14 to 30 June 2014 by month - comparison
with previous four financial years
0
50000
100000
150000
200000
250000
300000
350000
400000
450000
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
JunMayAprMarFebJanDecNovOctSepAugJulFin'l
Year
2009-10 259 625 273 066 301 889 334 977 356 504 317 372 330 384 281 076 302 650 238 169 251 116 279 886
2010-11 296 086 305 960 316 593 351 262 390 971 322 670 338 816 266 561 299 669 234 554 256 940 269 046
2011-12 271 481 300 746 308 954 345 753 388 130 326 777 333 610 311 287 297 326 242 407 273 291 272 491
2012-13 307 639 308 494 314 765 388 548 407 181 328 010 393 024 292 873 300 657 260 303 287 786 284 033
2013-14 330 019 312 764 333 799 405 305 426 353 369 533 391 913 312 350 335 635 287 178 299 608 302 765
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 14
1 Lodged1.02 Number of Visitor visa applications lodged in 2013-14 to 30 June 2014 by visa group -
comparison with same period in previous year
0K 400K 800K 1200K 1600K 2000K
ETA Tourist
Tourist Visitor
eVisitor Tourist
Business Visitor
ETA Business
eVisitor Business
Sponsored Tourist
Sponsored Business
2013-14 to 30/06/142012-13 to 30/06/13
2012-13 to
30/06/13
% Change from
2012-13
Visa Subclass 2013-14 to
30/06/14
2013-14 as %
of Total
ETA Tourist 1 899 489 1 964 274 3.4% 47.8%
Tourist Visitor 1 024 674 1 116 855 9.0% 27.2%
eVisitor Tourist 443 415 543 156 22.5% 13.2%
Business Visitor 249 946 226 636 -9.3% 5.5%
ETA Business 180 448 171 940 -4.7% 4.2%
eVisitor Business 46 659 52 214 11.9% 1.3%
Sponsored Tourist 28 565 32 147 12.5% 0.8%
Sponsored Business 117
3 873 313 4 107 222Total 6.0% 100.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 15
1 Lodged1.03 Number of Visitor visa applications lodged in 2013-14 to 30 June 2014 by citizenship country
- comparison with same period in previous year
0 100000 200000 300000 400000 500000 600000
China, Peoples Republic of
United Kingdom
United States of America
Japan
Malaysia
Singapore
Korea, South
India
Germany, Fed Republic of
France
Canada
HKSAR of the PRC
Indonesia
Taiwan
Italy
2013-14 to 30/06/142012-13 to 30/06/13
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
China, Peoples Republic of 503 061 574 895 14.3% 14.0%
United Kingdom 548 398 551 281 0.5% 13.4%
United States of America 381 712 391 063 2.4% 9.5%
Japan 301 471 288 775 -4.2% 7.0%
Malaysia 216 387 268 006 23.9% 6.5%
Singapore 170 597 195 060 14.3% 4.7%
Korea, South 162 915 166 160 2.0% 4.0%
India 149 421 164 219 9.9% 4.0%
Germany, Fed Republic of 140 717 146 552 4.1% 3.6%
France 113 289 120 674 6.5% 2.9%
Canada 102 900 104 020 1.1% 2.5%
HKSAR of the PRC 84 039 100 058 19.1% 2.4%
Indonesia 93 927 94 048 0.1% 2.3%
Taiwan 66 452 78 098 17.5% 1.9%
Italy 55 385 56 003 1.1% 1.4%
Other countries 782 642 808 310 3.3% 19.7%
3 873 313 4 107 222Total 6.0% 100.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 16
1 Lodged1.04 Number of tourism Visitor visa applications lodged in 2013-14 to 30 June 2014 by visa group
- comparison with same period in previous year
0 400000 800000 1200000 1600000 2000000
ETA Tourist
Tourist Visitor
eVisitor Tourist
Sponsored Tourist
2013-14 to 30/06/142012-13 to 30/06/13
2012-13 to
30/06/13
% Change from
2012-13
Visa Subclass 2013-14 to
30/06/14
2013-14 as %
of Total
ETA Tourist 1 899 489 1 964 274 3.4% 53.7%
Tourist Visitor 1 024 674 1 116 855 9.0% 30.5%
eVisitor Tourist 443 415 543 156 22.5% 14.9%
Sponsored Tourist 28 565 32 147 12.5% 0.9%
3 396 143 3 656 432 7.7%Tourism sub total 100.0%
1.05 Number of business Visitor visa applications lodged in 2013-14 to 30 June 2014 by visa
group - comparison with same period in previous year
0 40000 80000 120000 160000 200000 240000 280000
Business Visitor
ETA Business
eVisitor Business
Sponsored Business
2013-14 to 30/06/142012-13 to 30/06/13
2012-13 to
30/06/13
% Change from
2012-13
Visa Subclass 2013-14 to
30/06/14
2013-14 as %
of Total
Business Visitor 249 946 226 636 -9.3% 50.3%
ETA Business 180 448 171 940 -4.7% 38.1%
eVisitor Business 46 659 52 214 11.9% 11.6%
Sponsored Business 117
477 170 450 790 -5.5%Business sub total 100.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 17
1 Lodged1.06 Number of tourism Visitor visa applications lodged in 2013-14 to 30 June 2014 by citizenship
country - comparison with same period in previous year
0 100000 200000 300000 400000 500000 600000
United Kingdom
China, Peoples Republic of
United States of America
Japan
Malaysia
Singapore
Korea, South
India
Germany, Fed Republic of
France
HKSAR of the PRC
Canada
Indonesia
Taiwan
Italy
2013-14 to 30/06/142012-13 to 30/06/13
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
TourismUnited Kingdom 507 142 512 815 1.1% 14.0%
China, Peoples Republic of 411 114 496 679 20.8% 13.6%
United States of America 319 922 330 671 3.4% 9.0%
Japan 277 836 264 454 -4.8% 7.2%
Malaysia 201 271 254 726 26.6% 7.0%
Singapore 150 268 174 668 16.2% 4.8%
Korea, South 148 259 150 443 1.5% 4.1%
India 119 919 139 553 16.4% 3.8%
Germany, Fed Republic of 127 078 133 079 4.7% 3.6%
France 104 076 111 256 6.9% 3.0%
HKSAR of the PRC 80 665 96 386 19.5% 2.6%
Canada 91 824 93 836 2.2% 2.6%
Indonesia 78 152 79 918 2.3% 2.2%
Taiwan 62 038 73 706 18.8% 2.0%
Italy 49 481 49 814 0.7% 1.4%
Other countries 667 098 694 428 4.1% 19.0%
3 396 143 3 656 432 7.7%Tourism total 100.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 18
1 Lodged1.07 Number of business Visitor visa applications lodged in 2013-14 to 30 June 2014 by
citizenship country - comparison with same period in previous year
0 20000 40000 60000 80000 100000
China, Peoples Republic of
United States of America
United Kingdom
India
Japan
Singapore
Korea, South
Indonesia
Germany, Fed Republic of
Malaysia
Thailand
Canada
France
Vietnam
Philippines
2013-14 to 30/06/142012-13 to 30/06/13
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
BusinessChina, Peoples Republic of 91 947 78 216 -14.9% 17.4%
United States of America 61 790 60 392 -2.3% 13.4%
United Kingdom 41 256 38 466 -6.8% 8.5%
India 29 502 24 666 -16.4% 5.5%
Japan 23 635 24 321 2.9% 5.4%
Singapore 20 329 20 392 0.3% 4.5%
Korea, South 14 656 15 717 7.2% 3.5%
Indonesia 15 775 14 130 -10.4% 3.1%
Germany, Fed Republic of 13 639 13 473 -1.2% 3.0%
Malaysia 15 116 13 280 -12.1% 2.9%
Thailand 13 048 10 650 -18.4% 2.4%
Canada 11 076 10 184 -8.1% 2.3%
France 9 213 9 418 2.2% 2.1%
Vietnam 9 182 8 030 -12.5% 1.8%
Philippines 8 364 7 564 -9.6% 1.7%
Other countries 98 642 101 891 3.3% 22.6%
477 170 450 790 -5.5%Business total 100.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 19
1 Lodged1.08 Number of Tourist Visitor visa applications lodged in 2013-14 to 30 June 2014 - comparison
with previous four financial years
0K
20K
40K
60K
80K
100K
120K
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Lodged
2009-10 45 670 51 564 60 311 59 779 73 199 61 812 59 239 52 288 64 698 53 067 53 323 62 955 697 905
2010-11 58 053 66 236 65 056 68 133 88 701 71 640 76 529 47 343 73 436 58 232 65 456 71 418 810 233
2011-12 63 603 70 573 72 992 76 089 98 799 79 049 76 957 70 153 82 178 63 533 73 490 74 265 901 681
2012-13 78 459 76 586 80 069 95 149 107 171 81 561 105 979 66 908 84 667 80 247 83 582 84 296 1 024 674
93 046 83 371 86 316 98 401 115 702 97 010 106 581 71 440 98 610 82 247 87 381 96 7502013-14 1 116 855
1.09 Number of ETA Tourist ('000) visa applications lodged in 2013-14 to 30 June 2014 -
comparison with previous four financial years
0K
40K
80K
120K
160K
200K
240K
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Lodged
2009-10 158 161 174 198 206 195 195 164 169 130 140 155 2 046
2010-11 173 170 176 195 208 186 181 148 152 122 132 137 1 979
2011-12 146 156 156 179 199 184 174 165 146 119 134 135 1 893
2012-13 155 156 154 195 203 176 182 148 143 119 135 134 1 899
164 151 160 196 204 192 182 156 154 132 139 1342013-14 1 964
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 20
1 Lodged1.10 Number of eVisitor Tourist visa applications lodged in 2013-14 to 30 June 2014 - comparison
with previous four financial years
70K
60K
50K
40K
30K
20K
10K
0K
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2009-10 2010-11 2011-12 2012-13 2013-14
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Lodged
2009-10 23 941 27 392 32 378 37 908 40 258 35 912 40 031 29 466 28 245 19 592 21 343 24 428 360 894
2010-11 26 223 30 318 35 313 41 579 45 851 38 195 41 352 28 777 27 360 18 515 20 309 22 212 376 004
2011-12 24 826 28 368 32 992 41 344 44 599 38 332 44 215 30 689 25 963 19 303 20 548 23 526 374 705
2012-13 27 518 30 738 38 846 48 546 50 822 44 385 53 595 37 160 31 868 24 100 26 708 29 129 443 415
33 880 37 331 47 272 61 303 63 364 55 727 63 903 44 724 41 229 29 938 29 820 34 6652013-14 543 156
1.11 Number of Sponsored Tourist visa applications lodged in 2013-14 to 30 June 2014 -
comparison with previous four financial years
4000
3500
3000
2500
2000
1500
1000
500
0
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2009-10 2010-11 2011-12 2012-13 2013-14
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Lodged
2009-10 2 534 2 842 3 149 3 316 3 118 2 453 2 348 2 144 2 557 2 135 2 394 2 568 31 558
2010-11 2 522 2 689 2 934 3 129 3 204 1 949 1 762 1 891 2 226 1 694 2 134 2 128 28 262
2011-12 1 818 2 190 2 442 2 563 2 562 1 880 1 814 1 956 1 942 1 703 2 019 1 934 24 823
2012-13 2 099 2 440 2 464 3 579 3 085 1 895 2 362 2 270 2 065 1 702 2 471 2 133 28 565
2 653 2 663 2 819 3 590 3 262 2 413 2 544 2 476 2 537 2 303 2 561 2 3262013-14 32 147
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 21
1 Lodged1.12 Number of Business Visitor visa applications lodged in 2013-14 to 30 June 2014 - comparison
with previous four financial years
0K
4K
8K
12K
16K
20K
24K
28K
32K
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Lodged
2009-10 14 607 14 530 15 417 16 772 16 995 11 755 14 379 12 957 16 627 15 142 15 975 17 246 182 402
2010-11 17 876 19 369 16 686 21 089 25 145 13 349 18 809 18 462 22 818 16 992 19 131 18 339 228 065
2011-12 17 022 23 588 22 166 22 924 21 884 11 855 14 423 19 056 19 086 19 002 22 920 19 960 233 886
2012-13 25 284 23 091 19 542 23 049 22 941 14 235 28 048 17 454 18 952 16 572 21 968 18 810 249 946
19 051 20 650 17 898 22 444 19 888 12 041 16 409 16 107 18 722 23 275 21 696 18 4552013-14 226 636
1.13 Number of ETA Business visa applications lodged in 2013-14 to 30 June 2014 - comparison
with previous four financial years
0K
4K
8K
12K
16K
20K
24K
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Lodged
2009-10 12 581 12 971 13 808 15 690 14 182 8 804 15 586 16 336 17 474 14 824 14 581 14 174 171 011
2010-11 15 291 14 376 16 914 17 971 16 651 9 088 16 280 18 330 18 282 13 783 14 678 14 904 186 548
2011-12 15 300 16 845 17 836 19 501 17 377 9 690 17 313 20 458 17 736 15 786 16 185 14 713 198 740
2012-13 15 195 16 211 15 718 18 599 15 923 7 883 16 427 16 977 15 501 14 891 14 492 12 631 180 448
14 089 14 148 14 978 18 159 15 270 7 655 15 376 16 399 15 977 13 389 14 333 12 1672013-14 171 940
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 22
1 Lodged1.14 Number of eVisitor Business visa applications lodged in 2013-14 to 30 June 2014 -
comparison with previous four financial years
0
1000
2000
3000
4000
5000
6000
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Lodged
2009-10 2 487 2 539 2 983 3 427 2 890 1 946 3 555 3 367 3 666 3 137 3 139 3 208 36 344
2010-11 3 374 3 324 3 904 3 920 3 460 2 046 3 541 3 782 4 008 2 948 3 435 3 469 41 211
2011-12 3 131 3 644 4 124 4 429 3 685 2 341 4 394 4 467 4 050 3 795 3 987 3 516 45 563
2012-13 3 584 3 878 3 911 4 593 3 863 2 319 4 852 4 496 4 162 3 846 3 875 3 280 46 659
3 621 3 925 4 496 5 469 4 487 2 519 5 087 5 141 4 933 4 198 4 370 3 9682013-14 52 214
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 23
1 Lodged1.15 Number of Tourist Visitor visa applications lodged in 2013-14 to 30 June 2014 by citizenship
country - comparison with previous financial year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of TotalChina, Peoples Republic of 407 497 492 657 20.9% 44.1%
India 117 127 136 077 16.2% 12.2%
Indonesia 77 921 79 677 2.3% 7.1%
Thailand 40 785 40 498 -0.7% 3.6%
Philippines 40 063 44 752 11.7% 4.0%
South Africa 28 058 27 990 -0.2% 2.5%
United Kingdom 22 656 10 305 -54.5% 0.9%
Vietnam 21 699 25 992 19.8% 2.3%
Brazil 19 529 21 338 9.3% 1.9%
Fiji 18 334 16 763 -8.6% 1.5%
Sri Lanka 15 740 15 989 1.6% 1.4%
Papua New Guinea 15 144 12 121 -20.0% 1.1%
Russian Federation 13 767 15 003 9.0% 1.3%
Iran 8 924 7 398 -17.1% 0.7%
Argentina 8 471 6 666 -21.3% 0.6%
Other countries 168 959 163 629 -3.2% 14.7%
1 024 674 1 116 855 9.0%Total 100 %
1.16 Number of ETA Tourist visa applications lodged in 2013-14 to 30 June 2014 by citizenship
country - comparison with previous financial year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of TotalUnited States of America 316 010 324 298 2.6% 16.5%
United Kingdom 279 078 254 592 -8.8% 13.0%
Japan 276 921 263 574 -4.8% 13.4%
Malaysia 199 342 252 570 26.7% 12.9%
Singapore 149 478 173 322 16.0% 8.8%
Korea, South 146 362 148 835 1.7% 7.6%
Canada 90 147 91 433 1.4% 4.7%
HKSAR of the PRC 79 122 94 363 19.3% 4.8%
Germany, Fed Republic of 66 595 63 525 -4.6% 3.2%
France 62 321 63 299 1.6% 3.2%
Taiwan 61 400 72 718 18.4% 3.7%
Italy 32 258 30 378 -5.8% 1.5%
Ireland, Republic of 26 645 24 278 -8.9% 1.2%
Netherlands, Kingdom of The 23 831 22 517 -5.5% 1.1%
Switzerland 21 554 21 213 -1.6% 1.1%
Other countries 68 425 63 359 -7.4% 3.2%
1 899 489 1 964 274 3.4%Total 100 %
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 24
1 Lodged1.17 Number of eVisitor Tourist visa applications lodged in 2013-14 to 30 June 2014 by citizenship
country - comparison with previous financial year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of TotalUnited Kingdom 205 391 247 813 20.7% 45.6%
Germany, Fed Republic of 53 900 66 779 23.9% 12.3%
France 38 273 46 510 21.5% 8.6%
Ireland, Republic of 19 016 21 974 15.6% 4.0%
Netherlands, Kingdom of The 17 308 20 742 19.8% 3.8%
Sweden 14 265 17 530 22.9% 3.2%
Italy 14 146 17 782 25.7% 3.3%
Switzerland 9 668 11 575 19.7% 2.1%
Poland 8 769 12 348 40.8% 2.3%
Spain 8 478 10 526 24.2% 1.9%
Denmark 7 178 9 093 26.7% 1.7%
Norway 6 501 7 785 19.8% 1.4%
Czech Republic 5 420 6 758 24.7% 1.2%
Finland 5 405 6 445 19.2% 1.2%
Belgium 4 389 5 306 20.9% 1.0%
Other countries 25 308 34 190 35.1% 6.3%
443 415 543 156 22.5%Total 100 %
1.18 Number of Sponsored Tourist visa applications lodged in 2013-14 to 30 June 2014 by
citizenship country - comparison with previous financial year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of TotalVietnam 4 880 5 184 6.2% 16.1%
China, Peoples Republic of 3 616 4 022 11.2% 12.5%
India 2 790 3 474 24.5% 10.8%
Philippines 2 753 3 203 16.3% 10.0%
Lebanon 2 554 2 136 -16.4% 6.6%
Bangladesh 1 705 2 395 40.5% 7.5%
Sri Lanka 1 101 1 161 5.4% 3.6%
Pakistan 929 1 197 28.8% 3.7%
Iran 882 957 8.5% 3.0%
Cambodia 773 925 19.7% 2.9%
Nepal 454 689 51.8% 2.1%
Iraq 454 486 7.0% 1.5%
Unknown 386 70 -81.9% 0.2%
Egypt 384 414 7.8% 1.3%
Syrian Arab Republic 308 197 -36.0% 0.6%
Other countries 4 596 5 637 22.7% 17.5%
28 565 32 147 12.5%Total 100 %
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 25
1 Lodged1.19 Number of Business Visitor visa applications lodged in 2013-14 to 30 June 2014 by citizenship
country - comparison with previous financial year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of TotalChina, Peoples Republic of 91 934 78 216 -14.9% 34.5%
India 29 497 24 664 -16.4% 10.9%
Indonesia 15 747 14 130 -10.3% 6.2%
Thailand 13 044 10 650 -18.4% 4.7%
Vietnam 9 180 8 030 -12.5% 3.5%
Philippines 8 360 7 564 -9.5% 3.3%
Korea, South 8 174 8 624 5.5% 3.8%
Singapore 7 680 8 296 8.0% 3.7%
South Africa 5 656 4 436 -21.6% 2.0%
Malaysia 4 921 3 471 -29.5% 1.5%
Papua New Guinea 4 781 3 783 -20.9% 1.7%
Japan 2 862 3 329 16.3% 1.5%
Russian Federation 2 501 2 097 -16.2% 0.9%
Pakistan 2 474 2 652 7.2% 1.2%
Fiji 2 390 2 282 -4.5% 1.0%
Other countries 40 745 44 412 9.0% 19.6%
249 946 226 636 -9.3%Total 100 %
1.20 Number of ETA Business visa applications lodged in 2013-14 to 30 June 2014 by citizenship
country - comparison with previous financial year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of TotalUnited States of America 60 658 58 907 -2.9% 34.3%
United Kingdom 21 753 18 298 -15.9% 10.6%
Japan 20 773 20 991 1.0% 12.2%
Singapore 12 648 12 092 -4.4% 7.0%
Canada 10 465 9 598 -8.3% 5.6%
Malaysia 10 194 9 808 -3.8% 5.7%
Germany, Fed Republic of 7 098 6 500 -8.4% 3.8%
Korea, South 6 482 7 093 9.4% 4.1%
France 5 347 4 913 -8.1% 2.9%
Netherlands, Kingdom of The 3 769 3 554 -5.7% 2.1%
Italy 3 448 3 386 -1.8% 2.0%
HKSAR of the PRC 3 201 3 321 3.7% 1.9%
Taiwan 3 076 2 800 -9.0% 1.6%
Sweden 1 717 1 459 -15.0% 0.8%
Spain 1 419 1 497 5.5% 0.9%
Other countries 8 400 7 723 -8.1% 4.5%
180 448 171 940 -4.7%Total 100 %
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 26
1 Lodged1.21 Number of eVisitor Business visa applications lodged in 2013-14 to 30 June 2014 by
citizenship country - comparison with previous financial year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of TotalUnited Kingdom 17 293 18 095 4.6% 34.7%
Germany, Fed Republic of 6 060 6 560 8.3% 12.6%
France 3 576 4 184 17.0% 8.0%
Netherlands, Kingdom of The 2 847 3 021 6.1% 5.8%
Italy 2 228 2 636 18.3% 5.0%
Spain 1 520 1 941 27.7% 3.7%
Poland 1 494 1 699 13.7% 3.3%
Sweden 1 400 1 569 12.1% 3.0%
Ireland, Republic of 1 273 1 243 -2.4% 2.4%
Denmark 1 248 1 441 15.5% 2.8%
Belgium 873 922 5.6% 1.8%
Norway 822 960 16.8% 1.8%
Finland 754 939 24.5% 1.8%
Switzerland 728 865 18.8% 1.7%
Romania 727 838 15.3% 1.6%
Other countries 3 816 5 301 38.9% 10.2%
46 659 52 214 11.9%Total 100 %
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 27
1 Lodged1.22 elodged rate for Tourist Visitor visa applications lodged in the 3 month period between
1 April 2014 and 30 June 2014 by client location - comparison with previous four periods
01/04/13 to
30/06/13
01/07/13 to
30/09/13
01/10/13 to
31/12/13
01/01/14 to
31/03/14
01/04/14 to
30/06/14
Citizenship Country
Offshore 91.5% 92.7% 92.4% 95.1% 96.1%Brazil
90.4% 88.5% 87.4% 90.2% 91.3%Saudi Arabia
73.3% 64.7% 58.8% 66.9% 67.7%United Arab Emirates
81.8% 78.5% 81.9% 87.1% 87.1%Chile
96.0% 89.3% 95.0% 91.7% 90.5%United Kingdom
88.3% 94.3% 97.4% 96.1% 95.8%United States of America
96.8% 92.1% 92.7% 97.6% 97.5%Kuwait
88.2% 91.5% 92.2% 92.0% 93.0%Argentina
96.9% 99.2% 99.1% 98.1% 98.1%Switzerland
29.9% 39.3% 52.0% 28.9% 38.6%HKSAR of the PRC
94.5% 78.4% 79.2% 83.7% 94.7%Qatar
90.2% 83.1% 88.9% 88.5% 83.3%Germany, Fed Republic of
90.6% 93.6% 96.0% 95.5% 95.6%Canada
65.4% 82.0% 82.3% 76.5% 83.9%Malaysia
83.0% 64.7% 70.8% 84.6% 72.1%Oman
91.7% 85.4% 91.9% 87.3% 86.3%Other countries
All Offshore 89.1% 86.4% 90.7% 89.8% 88.3%
Onshore 53.0% 79.5% 90.1% 88.3% 89.9%United Kingdom
53.6% 82.0% 91.8% 90.0% 94.7%Korea, South
64.1% 81.8% 89.5% 91.4% 92.5%Malaysia
57.8% 78.5% 89.2% 90.5% 88.6%United States of America
28.2% 64.2% 83.5% 84.8% 75.8%Germany, Fed Republic of
49.1% 80.4% 86.5% 88.7% 88.1%Italy
54.1% 76.4% 89.4% 92.2% 89.8%Ireland, Republic of
11.8% 75.2% 91.2% 88.8% 94.9%Brazil
51.9% 71.1% 74.8% 82.0% 82.9%Greece
47.2% 80.2% 88.2% 91.6% 90.3%France
53.2% 74.0% 88.0% 89.8% 92.1%Canada
51.9% 71.1% 90.1% 92.2% 86.7%Japan
47.1% 86.5% 80.9% 86.3% 92.3%Poland
45.3% 78.2% 94.1% 91.2% 93.2%Spain
14.7% 67.7% 80.5% 80.6% 70.2%Switzerland
45.0% 80.6% 89.2% 88.2% 88.6%Other countries
All Onshore 47.4% 78.3% 88.2% 88.7% 89.0%
All Tourist Visitor visa 84.1% 85.4% 90.4% 89.6% 88.4%
Note: only includes eligible passport countries for online subclass 676 and 600 tourist visa applications.
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 28
2 Granted
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 29
2 Granted2.01 Number of Visitor visa applications granted in 2013-14 to 30 June 2014 by month -
comparison with previous four financial years
0
50000
100000
150000
200000
250000
300000
350000
400000
450000
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
JunMayAprMarFebJanDecNovOctSepAugJulFin'l
Year
2009-10 255 945 264 391 295 040 323 022 347 901 313 150 327 461 278 746 295 308 231 387 243 154 268 757
2010-11 289 049 296 870 306 998 335 905 380 985 315 664 337 109 259 515 290 946 226 071 247 250 254 143
2011-12 266 969 291 717 295 629 332 531 376 770 319 420 333 903 299 671 285 249 234 600 261 213 260 811
2012-13 298 417 302 155 304 044 371 316 398 903 319 099 387 749 288 310 287 855 254 603 271 437 266 755
2013-14 324 746 304 538 323 955 385 126 414 205 359 356 400 259 298 498 322 828 278 738 293 236 284 769
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 30
2 Granted2.02 Number of Visitor visa applications granted in 2013-14 to 30 June 2014 by visa group -
comparison with same period in previous year
2012-13 to
0K 400K 800K 1200K 1600K 2000K
ETA Tourist
Tourist Visitor
eVisitor Tourist
Business Visitor
ETA Business
eVisitor Business
Sponsored Tourist
Sponsored Business
2013-14 to 30/06/142012-13 to 30/06/13
30/06/13 2012-1330/06/14 of Total
ETA Tourist 1 899 215 1 963 951 3.4% 49.2%
Tourist Visitor 931 504 1 035 210 11.1% 25.9%
eVisitor Tourist 438 633 536 792 22.4% 13.5%
Business Visitor 237 028 211 323 -10.8% 5.3%
ETA Business 180 427 171 900 -4.7% 4.3%
eVisitor Business 45 983 50 801 10.5% 1.3%
Sponsored Tourist 17 732 20 277 14.4% 0.5%
Sponsored Business 121
3 750 643 3 990 254Total 6.4% 100.0%
% Change from Visa Subclass 2013-14 to 2013-14 as %
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 31
2 Granted2.03 Number of Visitor visa applications granted in 2013-14 to 30 June 2014 by citizenship country
- comparison with same period in previous year
0 100000 200000 300000 400000 500000 600000
China, Peoples Republic of
United Kingdom
United States of America
Japan
Malaysia
Singapore
Korea, South
India
Germany, Fed Republic of
France
Canada
HKSAR of the PRC
Indonesia
Taiwan
Italy
2013-14 to 30/06/142012-13 to 30/06/13
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
China, Peoples Republic of 475 593 551 942 16.1% 13.8%
United Kingdom 545 378 548 485 0.6% 13.7%
United States of America 381 197 390 102 2.3% 9.8%
Japan 301 343 288 528 -4.3% 7.2%
Malaysia 215 868 267 379 23.9% 6.7%
Singapore 170 133 194 444 14.3% 4.9%
Korea, South 162 687 165 719 1.9% 4.2%
India 133 567 151 408 13.4% 3.8%
Germany, Fed Republic of 140 059 145 810 4.1% 3.7%
France 112 602 119 986 6.6% 3.0%
Canada 102 718 103 707 1.0% 2.6%
HKSAR of the PRC 83 718 99 572 18.9% 2.5%
Indonesia 89 209 90 134 1.0% 2.3%
Taiwan 66 319 77 864 17.4% 2.0%
Italy 55 034 55 552 0.9% 1.4%
Other countries 715 218 739 622 3.4% 18.5%
3 750 643 3 990 254Total 6.4% 100.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 32
2 Granted2.04 Number of tourism Visitor visa applications granted in 2013-14 to 30 June 2014 by visa group
- comparison with same period in previous year
0 400000 800000 1200000 1600000 2000000
ETA Tourist
Tourist Visitor
eVisitor Tourist
Sponsored Tourist
2013-14 to 30/06/142012-13 to 30/06/13
2012-13 to
30/06/13
% Change from
2012-13
Visa Subclass 2013-14 to
30/06/14
2013-14 as %
of Total
ETA Tourist 1 899 215 1 963 951 3.4% 55.2%
Tourist Visitor 931 504 1 035 210 11.1% 29.1%
eVisitor Tourist 438 633 536 792 22.4% 15.1%
Sponsored Tourist 17 732 20 277 14.4% 0.6%
3 287 084 3 556 230 8.2%Tourism sub total 100.0%
2.05 Number of business Visitor visa applications granted in 2013-14 to 30 June 2014 by visa
group - comparison with same period in previous year
0 40000 80000 120000 160000 200000 240000
Business Visitor
ETA Business
eVisitor Business
Sponsored Business
2013-14 to 30/06/142012-13 to 30/06/13
2012-13 to
30/06/13
% Change from
2012-13
Visa Subclass 2013-14 to
30/06/14
2013-14 as %
of Total
Business Visitor 237 028 211 323 -10.8% 48.7%
ETA Business 180 427 171 900 -4.7% 39.6%
eVisitor Business 45 983 50 801 10.5% 11.7%
Sponsored Business 121
463 559 434 024 -6.4%Business sub total 100.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 33
2 Granted2.06 Number of tourism Visitor visa applications granted in 2013-14 to 30 June 2014 by citizenship
country - comparison with same period in previous year
0 100000 200000 300000 400000 500000 600000
United Kingdom
China, Peoples Republic of
United States of America
Japan
Malaysia
Singapore
Korea, South
Germany, Fed Republic of
India
France
HKSAR of the PRC
Canada
Indonesia
Taiwan
Italy
2013-14 to 30/06/142012-13 to 30/06/13
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
TourismUnited Kingdom 504 517 510 529 1.2% 14.4%
China, Peoples Republic of 387 149 476 543 23.1% 13.4%
United States of America 319 442 329 891 3.3% 9.3%
Japan 277 759 264 359 -4.8% 7.4%
Malaysia 200 978 254 299 26.5% 7.2%
Singapore 150 134 174 404 16.2% 4.9%
Korea, South 148 018 150 202 1.5% 4.2%
Germany, Fed Republic of 126 484 132 504 4.8% 3.7%
India 105 827 129 048 21.9% 3.6%
France 103 460 110 685 7.0% 3.1%
HKSAR of the PRC 80 358 95 928 19.4% 2.7%
Canada 91 682 93 573 2.1% 2.6%
Indonesia 73 900 76 571 3.6% 2.2%
Taiwan 61 927 73 483 18.7% 2.1%
Italy 49 156 49 447 0.6% 1.4%
Other countries 606 293 634 764 4.7% 17.8%
3 287 084 3 556 230 8.2%Tourism total 100.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 34
2 Granted2.07 Number of business Visitor visa applications granted in 2013-14 to 30 June 2014 by
citizenship country - comparison with same period in previous year
0 20000 40000 60000 80000 100000
China, Peoples Republic of
United States of America
United Kingdom
Japan
India
Singapore
Korea, South
Indonesia
Germany, Fed Republic of
Malaysia
Thailand
Canada
France
Vietnam
Philippines
2013-14 to 30/06/142012-13 to 30/06/13
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
BusinessChina, Peoples Republic of 88 443 75 399 -14.7% 17.4%
United States of America 61 755 60 211 -2.5% 13.9%
United Kingdom 40 861 37 956 -7.1% 8.7%
Japan 23 584 24 169 2.5% 5.6%
India 27 740 22 360 -19.4% 5.2%
Singapore 19 999 20 040 0.2% 4.6%
Korea, South 14 669 15 517 5.8% 3.6%
Indonesia 15 309 13 563 -11.4% 3.1%
Germany, Fed Republic of 13 575 13 306 -2.0% 3.1%
Malaysia 14 890 13 080 -12.2% 3.0%
Thailand 12 715 10 426 -18.0% 2.4%
Canada 11 036 10 134 -8.2% 2.3%
France 9 142 9 301 1.7% 2.1%
Vietnam 8 851 7 637 -13.7% 1.8%
Philippines 7 740 7 127 -7.9% 1.6%
Other countries 93 250 93 798 0.6% 21.6%
463 559 434 024 -6.4%Business total 100.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 35
2 Granted2.08 Number of Tourist Visitor visa applications granted in 2013-14 to 30 June 2014 - comparison
with previous four financial years
0K
20K
40K
60K
80K
100K
120K
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Granted
2009-10 43 630 44 719 55 545 50 841 66 144 58 955 58 252 51 167 58 682 48 158 47 499 54 666 638 258
2010-11 53 156 59 848 59 192 58 016 79 907 66 188 76 371 41 573 66 763 52 742 58 514 60 474 732 744
2011-12 60 535 65 252 63 471 66 200 89 433 73 694 78 310 61 293 72 536 57 368 63 820 65 608 817 520
2012-13 72 074 72 221 71 896 81 203 99 941 74 720 103 442 64 598 76 087 74 329 71 068 69 925 931 504
90 064 77 806 79 757 82 899 103 586 89 395 117 712 61 388 89 414 77 132 83 514 82 5432013-14 1 035 210
2.09 Number of ETA Tourist ('000) visa applications granted in 2013-14 to 30 June 2014 -
comparison with previous four financial years
0K
40K
80K
120K
160K
200K
240K
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Granted
2009-10 158 161 174 198 206 195 195 164 169 130 140 155 2 046
2010-11 173 170 176 195 208 186 181 148 151 122 132 136 1 978
2011-12 146 156 156 179 199 184 174 164 146 119 134 135 1 892
2012-13 155 156 154 195 203 176 182 148 143 119 135 134 1 899
164 151 160 196 204 192 182 156 154 132 139 1342013-14 1 964
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 36
2 Granted2.10 Number of eVisitor Tourist visa applications granted in 2013-14 to 30 June 2014 - comparison
with previous four financial years
0K
10K
20K
30K
40K
50K
60K
70K
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Granted
2009-10 23 793 27 216 32 173 37 505 40 117 35 632 39 635 29 204 28 154 19 422 21 052 23 861 357 764
2010-11 26 120 29 750 34 205 40 965 45 923 38 383 40 690 28 702 26 899 18 339 20 030 21 946 371 952
2011-12 24 311 28 200 32 371 41 021 44 082 38 483 43 611 30 668 25 680 19 197 20 329 23 391 371 344
2012-13 27 078 30 485 38 005 48 007 50 498 44 472 52 721 37 083 31 460 23 970 26 256 28 598 438 633
33 254 36 805 46 358 60 619 63 065 55 627 63 117 44 139 40 533 29 599 29 361 34 3152013-14 536 792
2.11 Number of Sponsored Tourist visa applications granted in 2013-14 to 30 June 2014 -
comparison with previous four financial years
0
400
800
1200
1600
2000
2400
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Granted
2009-10 1 684 1 965 2 154 1 979 1 943 2 096 1 648 1 663 2 148 1 699 1 895 1 904 22 778
2010-11 1 510 1 404 1 273 1 108 1 336 1 545 1 269 1 518 1 555 1 037 994 896 15 445
2011-12 920 1 020 1 124 1 170 1 297 1 144 1 123 1 050 1 231 1 229 1 680 814 13 802
2012-13 1 836 1 505 1 552 1 823 2 046 1 462 1 523 1 270 1 375 1 051 1 390 899 17 732
2 177 1 744 1 786 2 147 2 283 1 636 1 496 1 386 1 466 1 437 1 844 8752013-14 20 277
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 37
2 Granted2.12 Number of Business Visitor visa applications granted in 2013-14 to 30 June 2014 -
comparison with previous four financial years
0K
4K
8K
12K
16K
20K
24K
28K
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Granted
2009-10 13 980 13 778 14 660 15 600 16 888 11 059 13 725 12 595 15 884 13 988 14 782 15 783 172 722
2010-11 16 908 18 667 15 988 18 545 25 925 12 422 18 156 17 714 22 172 14 902 17 915 16 082 215 396
2011-12 17 002 21 299 20 424 21 367 21 778 10 448 14 752 17 317 17 694 17 994 21 160 18 229 219 464
2012-13 23 201 22 377 18 861 22 083 23 326 12 556 27 196 16 335 15 895 17 660 19 786 17 752 237 028
17 988 19 482 16 708 20 029 21 270 10 393 15 711 14 261 17 116 21 285 20 465 16 6152013-14 211 323
2.13 Number of ETA Business visa applications granted in 2013-14 to 30 June 2014 - comparison
with previous four financial years
0K
4K
8K
12K
16K
20K
24K
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Granted
2009-10 12 591 12 965 13 804 15 684 14 179 8 799 15 577 16 323 17 470 14 822 14 561 14 178 170 953
2010-11 15 293 14 357 16 908 17 973 16 621 9 030 16 329 18 320 18 275 13 779 14 677 14 897 186 459
2011-12 15 302 16 838 17 831 19 504 17 375 9 689 17 313 20 458 17 731 15 780 16 187 14 703 198 711
2012-13 15 199 16 209 15 718 18 596 15 919 7 882 16 421 16 979 15 497 14 881 14 493 12 633 180 427
14 084 14 147 14 979 18 152 15 274 7 652 15 376 16 396 15 973 13 387 14 321 12 1592013-14 171 900
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 38
2 Granted2.14 Number of eVisitor Business visa applications granted in 2013-14 to 30 June 2014 -
comparison with previous four financial years
0
1000
2000
3000
4000
5000
6000
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Granted
2009-10 2 473 2 533 2 927 3 422 2 860 1 926 3 478 3 330 3 654 3 097 3 098 3 077 35 875
2010-11 3 355 3 270 3 735 3 914 3 378 2 073 3 455 3 784 3 919 2 906 3 356 3 405 40 550
2011-12 3 082 3 572 4 038 4 423 3 620 2 345 4 326 4 396 4 035 3 764 3 927 3 514 45 042
2012-13 3 546 3 823 3 838 4 595 3 813 2 296 4 706 4 473 4 088 3 813 3 761 3 231 45 983
3 505 3 897 4 363 5 370 4 404 2 509 4 874 4 911 4 746 4 082 4 299 3 8412013-14 50 801
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 39
2 Granted2.15 Number of Tourist Visitor visa applications granted in 2013-14 to 30 June 2014 by citizenship
country - comparison with same period in previous year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
China, Peoples Republic of 384 541 473 511 23.1% 45.7%
India 103 691 126 325 21.8% 12.2%
Indonesia 73 730 76 394 3.6% 7.4%
Philippines 34 810 37 250 7.0% 3.6%
Thailand 37 078 36 591 -1.3% 3.5%
South Africa 26 763 27 705 3.5% 2.7%
Vietnam 18 421 21 769 18.2% 2.1%
Brazil 19 084 21 180 11.0% 2.0%
Fiji 14 534 14 517 -0.1% 1.4%
Sri Lanka 14 356 14 399 0.3% 1.4%
Russian Federation 12 829 13 825 7.8% 1.3%
Papua New Guinea 13 915 11 053 -20.6% 1.1%
United Kingdom 21 345 9 536 -55.3% 0.9%
Chile 7 163 7 002 -2.2% 0.7%
Argentina 8 309 6 595 -20.6% 0.6%
Other countries 140 935 137 558 -2.4% 13.3%
931 504 1 035 210 11.1%Total 100 %
2.16 Number of ETA Tourist visa applications granted in 2013-14 to 30 June 2014 by citizenship
country - comparison with same period in previous year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
United States of America 315 969 324 282 2.6% 16.5%
Japan 276 918 263 573 -4.8% 13.4%
United Kingdom 279 014 254 538 -8.8% 13.0%
Malaysia 199 333 252 492 26.7% 12.9%
Singapore 149 445 173 309 16.0% 8.8%
Korea, South 146 352 148 816 1.7% 7.6%
HKSAR of the PRC 79 119 94 304 19.2% 4.8%
Canada 90 127 91 426 1.4% 4.7%
Taiwan 61 366 72 690 18.5% 3.7%
Germany, Fed Republic of 66 589 63 513 -4.6% 3.2%
France 62 317 63 296 1.6% 3.2%
Italy 32 251 30 374 -5.8% 1.5%
Ireland, Republic of 26 637 24 270 -8.9% 1.2%
Netherlands, Kingdom of The 23 823 22 515 -5.5% 1.1%
Switzerland 21 552 21 212 -1.6% 1.1%
Other countries 68 403 63 341 -7.4% 3.2%
1 899 215 1 963 951 3.4%Total 100 %
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 40
2 Granted2.17 Number of eVisitor Tourist visa applications granted in 2013-14 to 30 June 2014 by citizenship
country - comparison with same period in previous year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
United Kingdom 204 148 246 413 20.7% 45.9%
Germany, Fed Republic of 53 636 66 428 23.8% 12.4%
France 37 918 46 145 21.7% 8.6%
Ireland, Republic of 18 780 21 736 15.7% 4.0%
Netherlands, Kingdom of The 17 200 20 558 19.5% 3.8%
Italy 14 038 17 596 25.3% 3.3%
Sweden 14 183 17 420 22.8% 3.2%
Poland 8 678 12 301 41.7% 2.3%
Switzerland 9 614 11 440 19.0% 2.1%
Spain 8 418 10 268 22.0% 1.9%
Denmark 7 127 9 032 26.7% 1.7%
Norway 6 457 7 606 17.8% 1.4%
Czech Republic 5 342 6 712 25.6% 1.3%
Finland 5 389 6 369 18.2% 1.2%
Austria 4 329 5 277 21.9% 1.0%
Other countries 23 376 31 491 34.7% 5.9%
438 633 536 792 22.4%Total 100 %
2.18 Number of Sponsored Tourist visa applications granted in 2013-14 to 30 June 2014 by
citizenship country - comparison with same period in previous year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
China, Peoples Republic of 2 608 3 032 16.3% 15.0%
Vietnam 2 909 3 008 3.4% 14.8%
India 2 135 2 722 27.5% 13.4%
Philippines 1 891 2 152 13.8% 10.6%
Bangladesh 1 462 2 065 41.2% 10.2%
Sri Lanka 818 941 15.0% 4.6%
Pakistan 512 709 38.5% 3.5%
Cambodia 529 643 21.6% 3.2%
Nepal 319 584 83.1% 2.9%
Lebanon 994 451 -54.6% 2.2%
Iran 484 432 -10.7% 2.1%
Myanmar 186 188 1.1% 0.9%
Zimbabwe 159 185 16.4% 0.9%
Indonesia 170 177 4.1% 0.9%
Russian Federation 145 167 15.2% 0.8%
Other countries 2 411 2 821 17.0% 13.9%
17 732 20 277 14.4%Total 100 %
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 41
2 Granted2.19 Number of Business Visitor visa applications granted in 2013-14 to 30 June 2014 by
citizenship country - comparison with same period in previous year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
China, Peoples Republic of 88 425 75 399 -14.7% 35.7%
India 27 735 22 358 -19.4% 10.6%
Indonesia 15 281 13 563 -11.2% 6.4%
Thailand 12 711 10 426 -18.0% 4.9%
Korea, South 8 187 8 424 2.9% 4.0%
Singapore 7 356 7 949 8.1% 3.8%
Vietnam 8 849 7 637 -13.7% 3.6%
Philippines 7 736 7 127 -7.9% 3.4%
South Africa 5 479 4 139 -24.5% 2.0%
Papua New Guinea 4 687 3 472 -25.9% 1.6%
Malaysia 4 693 3 273 -30.3% 1.5%
Japan 2 813 3 176 12.9% 1.5%
Brazil 1 825 2 619 43.5% 1.2%
Fiji 2 206 2 140 -3.0% 1.0%
Russian Federation 2 466 1 970 -20.1% 0.9%
Other countries 36 579 37 651 2.9% 17.8%
237 028 211 323 -10.8%Total 100 %
2.20 Number of ETA Business visa applications granted in 2013-14 to 30 June 2014 by citizenship
country - comparison with same period in previous year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
United States of America 60 654 58 883 -2.9% 34.3%
Japan 20 771 20 993 1.1% 12.2%
United Kingdom 21 747 18 293 -15.9% 10.6%
Singapore 12 643 12 091 -4.4% 7.0%
Malaysia 10 196 9 807 -3.8% 5.7%
Canada 10 464 9 597 -8.3% 5.6%
Korea, South 6 482 7 093 9.4% 4.1%
Germany, Fed Republic of 7 096 6 498 -8.4% 3.8%
France 5 345 4 913 -8.1% 2.9%
Netherlands, Kingdom of The 3 769 3 554 -5.7% 2.1%
Italy 3 448 3 386 -1.8% 2.0%
HKSAR of the PRC 3 201 3 318 3.7% 1.9%
Taiwan 3 078 2 795 -9.2% 1.6%
Spain 1 419 1 497 5.5% 0.9%
Sweden 1 717 1 459 -15.0% 0.8%
Other countries 8 397 7 723 -8.0% 4.5%
180 427 171 900 -4.7%Total 100 %
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 42
2 Granted2.21 Number of eVisitor Business visa applications granted in 2013-14 to 30 June 2014 by
citizenship country - comparison with same period in previous year
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
United Kingdom 17 028 17 782 4.4% 35.0%
Germany, Fed Republic of 6 009 6 444 7.2% 12.7%
France 3 512 4 118 17.3% 8.1%
Netherlands, Kingdom of The 2 815 2 942 4.5% 5.8%
Italy 2 209 2 572 16.4% 5.1%
Spain 1 506 1 835 21.8% 3.6%
Poland 1 482 1 688 13.9% 3.3%
Sweden 1 382 1 545 11.8% 3.0%
Denmark 1 240 1 432 15.5% 2.8%
Ireland, Republic of 1 233 1 205 -2.3% 2.4%
Belgium 863 911 5.6% 1.8%
Norway 813 899 10.6% 1.8%
Finland 749 891 19.0% 1.8%
Switzerland 724 806 11.3% 1.6%
Romania 677 731 8.0% 1.4%
Other countries 3 741 5 000 33.7% 9.8%
45 983 50 801 10.5%Total 100 %
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 43
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 44
3 Grant rateFor this section:
A grant rate is defined as:
Number of grants
x 100
Number of decisions
where the number of decisions equals the number of grants plus the number of refusals.
A grant rate of 0.00% indicates that no applications were decided during the reporting period.
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 45
3 Grant rate3.01 Grant rate of Visitor visa applications decided in the 3 month period between
1 April 2014 and 30 June 2014 by visa group - comparison with previous four periods
01/04/14 to
30/06/14
01/01/14 to
31/03/14
01/10/13 to
31/12/13
01/07/13 to
30/09/13
01/04/13 to
30/06/13
Visa Subclass
Business
Business Visitor 95.5% 95.4% 94.8% 94.5% 94.2%
ETA Business 100.0% 100.0% 100.0% 100.0% 100.0%
eVisitor Business 98.4% 98.6% 98.1% 97.0% 96.9%
97.5% 97.5% 97.2% 97.2% 96.5%All Business
Tourism
ETA Tourist 100.0% 100.0% 100.0% 100.0% 100.0%
eVisitor Tourist 98.9% 99.1% 99.1% 98.8% 98.7%
Sponsored Tourist 60.5% 70.1% 63.7% 59.8% 65.2%
Tourist Visitor 93.1% 93.5% 93.2% 93.4% 92.6%
97.3% 97.6% 97.7% 97.5% 97.0%All Tourism
All 97.3% 97.6% 97.6% 97.4% 97.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 46
3 Grant rate3.02 Grant rate for Tourist Visitor visa applications decided in the 3 month period between
1 April 2014 and 30 June 2014 by citizenship country - comparison with previous four periods
01/04/13 to
30/06/13
01/07/13 to
30/09/13
01/10/13 to
31/12/13
01/01/14 to
31/03/14
01/04/14 to
30/06/14
Citizenship Country
96.4% 96.6% 96.0% 96.5% 96.0%China, Peoples Republic of
90.2% 92.6% 92.3% 92.8% 92.4%India
97.3% 97.4% 97.0% 96.5% 97.5%Indonesia
90.9% 86.8% 85.8% 85.0% 81.5%Philippines
94.6% 94.9% 92.3% 91.5% 87.8%Thailand
85.8% 83.7% 84.9% 83.7% 87.8%Vietnam
98.6% 99.3% 99.3% 99.0% 98.3%South Africa
98.3% 98.6% 99.3% 98.7% 99.1%Brazil
80.8% 84.1% 90.2% 88.8% 83.3%Fiji
89.6% 91.0% 92.0% 90.8% 95.8%Sri Lanka
98.3% 96.9% 97.8% 98.6% 98.9%Saudi Arabia
94.1% 93.6% 93.8% 90.8% 90.7%Papua New Guinea
95.3% 94.8% 94.2% 91.2% 91.0%Russian Federation
76.5% 69.6% 61.6% 60.8% 57.4%Pakistan
87.2% 90.2% 87.9% 89.5% 86.2%Nepal
86.8% 87.1% 88.8% 86.7% 86.4%Other countries
All Tourist Visitor 93.1% 93.5% 93.2% 93.4% 92.6%
3.03 Grant rate for Sponsored Tourist visa applications decided in the 3 month period between
1 April 2014 and 30 June 2014 by citizenship country - comparison with previous four periods
01/04/13 to
30/06/13
01/07/13 to
30/09/13
01/10/13 to
31/12/13
01/01/14 to
31/03/14
01/04/14 to
30/06/14
Citizenship Country
77.7% 83.9% 79.4% 76.9% 84.3%India
70.7% 77.8% 76.1% 74.1% 74.5%China, Peoples Republic of
55.5% 67.7% 55.9% 51.6% 56.2%Vietnam
71.0% 73.5% 65.3% 68.4% 74.6%Philippines
86.1% 90.7% 86.8% 88.2% 90.9%Bangladesh
64.3% 59.5% 63.7% 60.2% 56.8%Pakistan
69.8% 79.9% 82.4% 80.4% 85.8%Sri Lanka
76.1% 85.9% 79.9% 81.8% 89.9%Nepal
66.4% 79.5% 67.3% 72.6% 66.9%Cambodia
47.4% 54.7% 42.5% 42.1% 45.1%Iran
27.0% 33.3% 20.6% 13.4% 14.8%Lebanon
29.5% 37.0% 34.2% 21.5% 56.7%Egypt
24.2% 34.1% 39.7% 26.3% 28.5%Iraq
61.5% 79.6% 73.9% 65.6% 67.3%Myanmar
64.6% 74.5% 56.0% 67.9% 72.3%Turkey
50.1% 62.5% 61.6% 48.5% 60.3%Other countries
All Sponsored Tourist 60.5% 70.1% 63.7% 59.8% 65.2%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 47
3 Grant rate3.04 Grant rate for Business Visitor visa applications decided in the 3 month period between
1 April 2014 and 30 June 2014 by citizenship country - comparison with previous four periods
01/04/13 to
30/06/13
01/07/13 to
30/09/13
01/10/13 to
31/12/13
01/01/14 to
31/03/14
01/04/14 to
30/06/14
Citizenship Country
96.7% 96.8% 96.1% 95.1% 96.4%China, Peoples Republic of
91.1% 91.1% 92.9% 91.5% 91.8%India
98.2% 98.0% 98.8% 97.9% 98.1%Indonesia
99.8% 99.8% 99.9% 99.8% 99.7%Korea, South
99.6% 99.7% 99.3% 99.3% 99.4%Thailand
97.2% 96.9% 96.1% 97.6% 99.0%Singapore
95.8% 95.3% 96.8% 93.9% 92.7%Philippines
96.1% 97.9% 96.6% 96.9% 95.8%Vietnam
99.1% 98.3% 93.7% 98.3% 98.6%Papua New Guinea
96.2% 96.7% 94.8% 96.3% 98.9%Malaysia
96.7% 97.5% 95.4% 91.3% 96.3%South Africa
99.7% 99.1% 99.4% 99.4% 100.0%Brazil
99.8% 98.6% 99.8% 99.0% 99.6%Japan
83.4% 77.7% 76.5% 84.1% 65.1%Bangladesh
90.9% 97.2% 94.4% 95.6% 97.4%United Kingdom
90.8% 90.3% 89.4% 90.3% 88.9%Other countries
All Business Visitor 95.5% 95.4% 94.8% 94.5% 94.2%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 48
3 Grant rate3.05 Grant rate for subclass 651 eVisitor visa applications decided in the 3 month period between
1 April 2014 and 30 June 2014 by citizenship country - comparison with previous four periods
Citizenship Country 01/04/14 to
30/06/14
01/01/14 to
31/03/14
01/10/13 to
31/12/13
01/07/13 to
30/09/13
01/04/13 to
30/06/13
100.0% 100.0% 93.8% 85.7% 65.7%Andorra
99.8% 99.2% 99.4% 98.7% 99.0%Austria
99.5% 98.9% 99.6% 99.4% 99.0%Belgium
79.7% 82.0% 77.9% 81.7% 85.5%Bulgaria
0.0% 92.7% 86.5% 80.3% 88.2%Croatia
98.0% 98.6% 98.5% 96.5% 97.3%Cyprus
98.7% 99.4% 99.1% 99.3% 99.1%Czech Republic
99.4% 99.6% 99.7% 99.5% 99.5%Denmark
95.2% 98.1% 98.0% 95.7% 95.9%Estonia
99.9% 99.7% 99.7% 97.0% 96.3%Finland
99.0% 99.2% 99.2% 99.1% 99.4%France
99.5% 99.5% 99.6% 99.3% 99.1%Germany, Fed Republic of
98.9% 98.9% 98.9% 92.0% 90.2%Greece
96.8% 97.9% 97.9% 97.0% 97.5%Hungary
100.0% 100.0% 100.0% 95.2% 92.2%Iceland
98.7% 98.7% 98.8% 99.0% 99.0%Ireland, Republic of
99.3% 99.3% 99.5% 98.9% 97.7%Italy
84.4% 93.6% 91.9% 86.3% 85.0%Latvia
0.0% 100.0% 100.0% 100.0% 100.0%Liechtenstein
91.1% 96.9% 93.6% 90.2% 89.6%Lithuania
98.0% 100.0% 100.0% 100.0% 98.7%Luxembourg
100.0% 100.0% 100.0% 98.4% 100.0%Malta
0.0% 100.0% 100.0% 100.0% 100.0%Monaco
0.0% 0.0% 0.0% 0.0% 100.0%Morocco
99.5% 99.4% 99.4% 98.8% 98.1%Netherlands, Kingdom of The
99.6% 99.4% 99.3% 96.0% 93.8%Norway
99.1% 99.5% 99.7% 99.5% 99.6%Poland
99.0% 99.3% 99.5% 99.2% 99.3%Portugal
75.5% 78.8% 75.9% 74.8% 77.3%Romania
95.5% 98.1% 96.8% 95.7% 96.3%Slovakia
98.4% 99.2% 99.7% 97.0% 98.8%Slovenia
99.2% 99.3% 98.7% 95.1% 96.4%Spain
98.7% 99.6% 99.6% 99.0% 99.0%Sweden
99.7% 99.8% 99.7% 97.3% 97.1%Switzerland
99.3% 99.4% 99.5% 99.5% 99.4%United Kingdom
100.0% 100.0% 100.0% 65.0% 23.4%Vatican City State Holy See
All 98.9% 99.1% 99.1% 98.6% 98.5%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 49
3 Grant rate3.06 Grant rate for subclass 651 eVisitor business visa applications decided in the 3 month period
between 1 April 2014 and 30 June 2014 by citizenship country - comparison with previous four
periods
Citizenship Country 01/04/14 to
30/06/14
01/01/14 to
31/03/14
01/10/13 to
31/12/13
01/07/13 to
30/09/13
01/04/13 to
30/06/13
0.0% 0.0% 0.0% 85.7% 62.5%Andorra
99.2% 98.6% 97.9% 96.5% 98.1%Austria
99.1% 99.5% 99.5% 98.8% 98.3%Belgium
93.0% 88.6% 89.9% 91.8% 94.5%Bulgaria
0.0% 92.1% 95.6% 91.2% 93.2%Croatia
100.0% 97.7% 92.3% 85.0% 95.5%Cyprus
98.6% 99.5% 98.8% 99.4% 99.4%Czech Republic
98.6% 99.7% 100.0% 99.5% 98.7%Denmark
100.0% 100.0% 97.2% 86.0% 92.9%Estonia
100.0% 98.9% 99.0% 89.6% 93.3%Finland
98.0% 98.3% 98.0% 98.8% 98.9%France
99.1% 99.0% 98.6% 98.0% 98.4%Germany, Fed Republic of
100.0% 100.0% 100.0% 80.7% 87.3%Greece
99.1% 98.9% 99.2% 97.4% 99.1%Hungary
100.0% 100.0% 100.0% 83.3% 73.7%Iceland
96.7% 97.9% 96.9% 96.9% 97.8%Ireland, Republic of
99.3% 99.5% 99.3% 98.0% 94.8%Italy
87.0% 97.5% 93.0% 97.7% 91.7%Latvia
96.9% 98.3% 97.9% 93.2% 95.1%Lithuania
66.7% 100.0% 100.0% 100.0% 90.9%Luxembourg
100.0% 100.0% 100.0% 100.0% 100.0%Malta
99.2% 98.8% 98.3% 97.7% 95.4%Netherlands, Kingdom of The
99.3% 100.0% 98.1% 90.6% 86.7%Norway
99.2% 98.9% 99.7% 100.0% 99.0%Poland
100.0% 98.3% 99.3% 96.8% 99.2%Portugal
88.7% 92.0% 89.1% 88.7% 82.8%Romania
0.0% 0.0% 100.0% 0.0% 0.0%San Marino
98.1% 98.4% 98.6% 94.1% 95.2%Slovakia
100.0% 100.0% 100.0% 79.7% 96.7%Slovenia
99.1% 98.1% 96.6% 91.2% 94.8%Spain
98.2% 98.9% 99.5% 98.6% 98.8%Sweden
99.4% 100.0% 98.8% 92.8% 93.7%Switzerland
98.4% 98.7% 98.3% 98.5% 98.6%United Kingdom
100.0% 100.0% 0.0% 62.5% 22.2%Vatican City State Holy See
All Business 98.4% 98.6% 98.1% 97.0% 96.9%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 50
3 Grant rate3.07 Grant rate for subclass 651 eVisitor tourism visa applications decided in the 3 month period
between 1 April 2014 and 30 June 2014 by citizenship country - comparison with previous four
periods
Citizenship Country 01/04/14 to
30/06/14
01/01/14 to
31/03/14
01/10/13 to
31/12/13
01/07/13 to
30/09/13
01/04/13 to
30/06/13
100.0% 100.0% 93.8% 85.7% 68.4%Andorra
99.9% 99.3% 99.6% 98.9% 99.2%Austria
99.5% 98.8% 99.6% 99.5% 99.1%Belgium
73.2% 79.0% 74.1% 78.4% 82.7%Bulgaria
0.0% 92.7% 85.0% 78.1% 87.1%Croatia
97.7% 98.7% 98.6% 97.3% 97.4%Cyprus
98.7% 99.4% 99.2% 99.3% 99.0%Czech Republic
99.6% 99.6% 99.7% 99.5% 99.6%Denmark
94.4% 97.8% 98.0% 97.0% 96.4%Estonia
99.8% 99.8% 99.7% 98.2% 97.0%Finland
99.1% 99.3% 99.3% 99.1% 99.4%France
99.5% 99.6% 99.6% 99.4% 99.2%Germany, Fed Republic of
98.6% 98.3% 98.7% 98.0% 92.1%Greece
96.2% 97.8% 97.8% 96.9% 97.3%Hungary
100.0% 100.0% 100.0% 98.9% 100.0%Iceland
98.9% 98.8% 98.9% 99.1% 99.1%Ireland, Republic of
99.3% 99.3% 99.5% 99.1% 98.3%Italy
83.9% 93.0% 91.8% 84.7% 83.5%Latvia
0.0% 100.0% 100.0% 100.0% 100.0%Liechtenstein
90.0% 96.5% 93.1% 89.7% 88.0%Lithuania
100.0% 100.0% 100.0% 100.0% 100.0%Luxembourg
100.0% 100.0% 100.0% 98.3% 100.0%Malta
0.0% 100.0% 100.0% 100.0% 100.0%Monaco
99.5% 99.5% 99.5% 99.0% 98.5%Netherlands, Kingdom of The
99.7% 99.3% 99.5% 96.7% 94.9%Norway
99.1% 99.6% 99.7% 99.4% 99.7%Poland
98.8% 99.4% 99.5% 99.5% 99.3%Portugal
70.7% 76.1% 73.2% 71.6% 76.1%Romania
0.0% 100.0% 100.0% 75.0% 0.0%San Marino
95.0% 98.1% 96.7% 95.8% 96.5%Slovakia
98.2% 99.1% 99.7% 99.2% 99.2%Slovenia
99.2% 99.5% 99.1% 95.9% 96.8%Spain
98.8% 99.7% 99.6% 99.1% 99.1%Sweden
99.7% 99.8% 99.8% 97.7% 97.6%Switzerland
99.4% 99.4% 99.5% 99.6% 99.5%United Kingdom
0.0% 100.0% 100.0% 75.0% 25.0%Vatican City State Holy See
All Tourism 98.9% 99.1% 99.1% 98.8% 98.7%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 51
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 52
4 Processing timesThis section contains information on 25, 50 and 75 percentile processing times for visitor visa applications.
In general terms:
25 percentile means that 25 per cent of applications granted during the period were processed within the number of
days shown in the tables. Conversely, 75 per cent took longer than the number of days shown. This
measure gives an indication of how long it is taking to process the more straight-forward visitor visa
applications.
50 percentile more commonly known as the median, it means that 50 per cent of applications granted during the
period were processed within the number of days shown in the tables. Conversely, 50 per cent took
longer than the number of days shown. This measure gives an indication of how long it is taking to
process the typical visitor visa applications.
75 percentile means that 75 per cent of applications granted during the period were processed within the number of
days shown in the tables. Conversely, 25 per cent took longer than the number of days shown. This
measure gives an indication of how long it is taking to process the more complex visitor visa
applications.
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 53
4 Processing times4.01 Processing time (in calendar days) for Business Visitor visa applications granted in the 3
month period between 1 April 2014 and 30 June 2014 by citizenship country - comparison with
previous four periods
Citizenship country Percentile 1/04/13 to
30/06/13
1/07/13 to
30/09/13
1/10/13 to
31/12/13
1/01/14 to
31/03/14
1/04/14 to
30/06/14
9 9 8 6 4
25th percentile
50th percentile (Median)
75th percentile
4 4 3 3 2
1 1 1 1 1China, Peoples
Republic of
7 6 6 5 7
25th percentile
50th percentile (Median)
75th percentile
4 3 3 2 3
1 1 1 1 1India
5 6 4 5 5
25th percentile
50th percentile (Median)
75th percentile
4 4 4 3 2
2 3 2 2 1Indonesia
5 2 3 1 2
25th percentile
50th percentile (Median)
75th percentile
3 0 1 1 1
1 0 0 0 0Korea, South
7 8 2 5 8
25th percentile
50th percentile (Median)
75th percentile
5 6 1 3 6
1 1 0 1 3Thailand
5 4 3 4 3
25th percentile
50th percentile (Median)
75th percentile
2 1 1 1 1
1 0 0 0 0Singapore
9 9 5 4 6
25th percentile
50th percentile (Median)
75th percentile
6 5 2 2 1
3 1 1 1 1Philippines
4 5 2 3 4
25th percentile
50th percentile (Median)
75th percentile
1 2 1 1 2
0 0 0 0 1Vietnam
8 6 14 14 10
25th percentile
50th percentile (Median)
75th percentile
6 5 11 12 8
2 2 3 7 6Papua New Guinea
25 3 5 3 4
25th percentile
50th percentile (Median)
75th percentile
5 0 1 1 3
1 0 0 1 1Malaysia
11 11 12 8 12
25th percentile
50th percentile (Median)
75th percentile
4 4 4 3 4
1 1 1 0 1Other countries
1 1 1 1 1
4 3 2 2 2
8 8 7 6 7
25th percentile
50th percentile (Median)
75th percentile
All
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 54
4 Processing times4.02 Processing time (in calendar days) for Sponsored Tourist visa applications granted in the 3
month period between 1 April 2014 and 30 June 2014 by citizenship country - comparison with
previous four periods
Citizenship country Percentile 1/04/13 to
30/06/13
1/07/13 to
30/09/13
1/10/13 to
31/12/13
1/01/14 to
31/03/14
1/04/14 to
30/06/14
21 33 29 32 39
25th percentile
50th percentile (Median)
75th percentile
13 19 17 17 20
7 7 5 8 7India
41 44 32 35 39
25th percentile
50th percentile (Median)
75th percentile
19 23 19 19 23
9 10 6 7 7China, Peoples
Republic of
27 33 29 35 38
25th percentile
50th percentile (Median)
75th percentile
14 18 16 17 22
7 8 6 7 7Vietnam
29 42 42 40 51
25th percentile
50th percentile (Median)
75th percentile
15 22 25 24 33
8 7 13 10 11Philippines
27 31 23 21 34
25th percentile
50th percentile (Median)
75th percentile
16 17 13 12 15
10 7 4 6 6Bangladesh
47 64 55 66 48
25th percentile
50th percentile (Median)
75th percentile
27 31 31 32 27
11 15 16 19 10Pakistan
69 41 41 36 52
25th percentile
50th percentile (Median)
75th percentile
33 21 19 22 36
16 8 5 8 19Sri Lanka
45 53 26 38 38
25th percentile
50th percentile (Median)
75th percentile
16 30 14 22 20
8 8 5 7 5Nepal
33 41 28 30 33
25th percentile
50th percentile (Median)
75th percentile
20 18 10 13 18
7 5 3 7 5Cambodia
111 81 65 69 76
25th percentile
50th percentile (Median)
75th percentile
42 38 36 40 51
27 20 22 29 24Iran
49 48 43 46 57
25th percentile
50th percentile (Median)
75th percentile
24 26 23 27 35
12 11 9 11 15Other countries
9 8 7 8 8
17 21 19 20 27
36 41 35 36 44
25th percentile
50th percentile (Median)
75th percentile
All
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 55
4 Processing times4.03 Processing time (in calendar days) for Tourist Visitor visa applications granted in the 3 month
period between 1 April 2014 and 30 June 2014 by citizenship country - comparison with previous
four periods
Citizenship country Percentile 1/04/13 to
30/06/13
1/07/13 to
30/09/13
1/10/13 to
31/12/13
1/01/14 to
31/03/14
1/04/14 to
30/06/14
11 14 18 11 10
25th percentile
50th percentile (Median)
75th percentile
5 6 8 4 4
2 3 3 2 2China, Peoples
Republic of
12 14 11 17 13
25th percentile
50th percentile (Median)
75th percentile
6 7 7 14 8
2 4 4 7 4India
11 11 14 13 9
25th percentile
50th percentile (Median)
75th percentile
9 9 10 8 5
7 7 8 7 3Indonesia
15 21 18 15 14
25th percentile
50th percentile (Median)
75th percentile
9 13 10 8 6
6 8 5 4 2Philippines
9 12 6 6 12
25th percentile
50th percentile (Median)
75th percentile
7 9 3 4 7
5 7 1 2 5Thailand
19 11 10 13 16
25th percentile
50th percentile (Median)
75th percentile
13 7 7 8 12
8 5 4 5 8Vietnam
20 25 24 19 13
25th percentile
50th percentile (Median)
75th percentile
15 20 20 12 9
11 15 13 9 7South Africa
6 6 6 3 3
25th percentile
50th percentile (Median)
75th percentile
3 4 3 2 1
0 3 2 1 0Brazil
15 6 7 7 7
25th percentile
50th percentile (Median)
75th percentile
10 3 6 5 4
7 1 4 2 1Fiji
17 16 16 22 13
25th percentile
50th percentile (Median)
75th percentile
8 10 10 8 6
4 5 4 2 2Sri Lanka
15 20 20 19 15
25th percentile
50th percentile (Median)
75th percentile
5 7 9 8 6
0 3 2 2 1Other countries
2 3 3 2 2
7 8 8 6 6
13 14 16 14 12
25th percentile
50th percentile (Median)
75th percentile
All
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 56
4 Processing times4.04 Processing time (in calendar days) for Tourist Visitor OFFSHORE visa applications granted in
the 3 month period between 1 April 2014 and 30 June 2014 by citizenship country - comparison
with previous four periods
Citizenship country Percentile 1/04/13 to
30/06/13
1/07/13 to
30/09/13
1/10/13 to
31/12/13
1/01/14 to
31/03/14
1/04/14 to
30/06/14
11 14 18 11 10
25th percentile
50th percentile (Median)
75th percentile
5 6 8 4 4
2 3 3 2 2China, Peoples
Republic of
12 15 11 17 13
25th percentile
50th percentile (Median)
75th percentile
6 7 7 14 8
2 4 4 7 4India
11 11 14 13 9
25th percentile
50th percentile (Median)
75th percentile
9 9 10 8 5
7 7 8 7 3Indonesia
15 21 18 15 14
25th percentile
50th percentile (Median)
75th percentile
9 13 10 8 6
6 8 5 5 2Philippines
9 12 6 6 12
25th percentile
50th percentile (Median)
75th percentile
7 9 3 4 7
5 7 1 2 5Thailand
19 11 10 13 16
25th percentile
50th percentile (Median)
75th percentile
13 7 7 8 12
8 5 4 5 9Vietnam
20 25 24 19 13
25th percentile
50th percentile (Median)
75th percentile
15 20 20 12 9
11 15 14 9 7South Africa
6 6 6 3 3
25th percentile
50th percentile (Median)
75th percentile
3 4 3 2 1
0 3 2 1 0Brazil
15 6 7 7 7
25th percentile
50th percentile (Median)
75th percentile
11 3 6 5 4
7 1 4 2 2Fiji
17 16 16 22 13
25th percentile
50th percentile (Median)
75th percentile
8 10 10 8 6
4 5 4 2 2Sri Lanka
15 20 20 20 15
25th percentile
50th percentile (Median)
75th percentile
5 7 10 9 7
0 3 3 2 1Other countries
2 4 3 2 2
7 8 8 6 6
13 14 17 14 12
25th percentile
50th percentile (Median)
75th percentile
All
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 57
4 Processing times4.05 Processing time (in calendar days) for Tourist Visitor ONSHORE visa applications granted in
the 3 month period between 1 April 2014 and 30 June 2014 by citizenship country - comparison
with previous four periods
Citizenship country Percentile 1/04/13 to
30/06/13
1/07/13 to
30/09/13
1/10/13 to
31/12/13
1/01/14 to
31/03/14
1/04/14 to
30/06/14
12 7 7 9 9
25th percentile
50th percentile (Median)
75th percentile
1 2 3 3 4
0 0 1 1 1India
21 13 13 12 15
25th percentile
50th percentile (Median)
75th percentile
8 6 7 6 7
0 1 2 2 2China, Peoples
Republic of
4 3 3 4 4
25th percentile
50th percentile (Median)
75th percentile
0 1 1 2 1
0 1 1 1 1United Kingdom
21 15 15 15 14
25th percentile
50th percentile (Median)
75th percentile
7 6 8 7 8
0 1 3 3 3Philippines
23 14 14 16 14
25th percentile
50th percentile (Median)
75th percentile
12 7 7 8 7
3 1 3 4 3Korea, South
29 15 16 14 15
25th percentile
50th percentile (Median)
75th percentile
18 9 9 9 10
7 2 5 3 6Malaysia
5 4 3 4 4
25th percentile
50th percentile (Median)
75th percentile
0 1 1 1 1
0 1 1 1 1United States of
America
17 13 13 13 15
25th percentile
50th percentile (Median)
75th percentile
5 5 8 6 7
0 1 1 1 2Vietnam
4 3 3 3 3
25th percentile
50th percentile (Median)
75th percentile
0 1 1 1 1
0 1 1 1 1Italy
2 3 3 4 5
25th percentile
50th percentile (Median)
75th percentile
0 1 1 1 2
0 0 1 1 1Germany, Fed
Republic of
11 7 7 8 8
25th percentile
50th percentile (Median)
75th percentile
1 2 2 3 2
0 1 1 1 1Other countries
0 1 1 1 1
2 3 3 3 3
14 9 8 9 10
25th percentile
50th percentile (Median)
75th percentile
All
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 58
5 Applications on hand
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 59
5 Applications on hand5.01 Number of Visitor visa applications on hand at 30 June 2014 by visa group - comparison with
previous four periods
On hand at
30/06/14
On hand at
31/03/14
On hand at
31/12/13
On hand at
30/09/13
On hand at
30/06/13
Visa Subclass
Tourism
Tourist Visitor 35 78233 62748 08135 62239 718
ETA Tourist 85 106 84 67 87
eVisitor Tourist 7991 0571 0421 764 910
Sponsored Tourist 2 7742 1722 1642 5902 730
43 445 40 043 51 371 36 962 39 440sub total Tourism
Business
Business Visitor 6 4105 9366 0358 1018 758
ETA Business 28 8< 5 6< 5
eVisitor Business 133 241 114 181 118
Sponsored Business 0 0 0 0 0
8 880 8 288 6 153 6 185 6 571sub total Business
52 325 48 331 57 524 43 147 46 011Total
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 60
6 Visa holders in
Australia
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 61
6 Visa holders in Australia6.01 Number of Visitor visa holders in Australia at the end of each month in 2013-14 to
30 June 2014 by month - comparison with previous four financial years
0
50000
100000
150000
200000
250000
300000
350000
400000
450000
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
JunMayAprMarFebJanDecNovOctSepAugJulFin'l
Year
2009-10 184 983 149 221 176 599 197 378 218 122 364 828 229 159 228 921 221 274 173 431 147 893 174 106
2010-11 198 407 149 207 181 015 193 948 219 376 371 490 238 016 226 643 200 352 193 197 149 185 165 972
2011-12 185 861 167 641 172 453 192 207 219 243 367 356 239 670 234 192 219 626 181 158 158 135 202 228
2012-13 228 156 202 378 191 196 209 747 232 888 401 329 245 207 251 207 247 335 189 878 164 794 198 690
2013-14 208 286 165 215 199 848 219 205 252 073 443 478 305 056 269 083 233 494 208 375 198 040 200 731
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 62
6 Visa holders in Australia6.02 Number of Visitor visa holders in Australia as at 30 June 2014 by visa subclass - comparison
with same date in previous year
0 20000 40000 60000 80000 100000 120000
600 Visitor
601 ETA
651 eVisitor
676 Tourist
456 Business (Short Stay)
956 Electronic Travel Authority (Business Entrant - LongValidity)
679 Sponsored Family Visitor
976 Electronic Travel Authority (Visitor)
977 Electronic Travel Authority (Business Entrant - ShortValidity)
459 Sponsored Business Visitor (Short Stay)
as at 30/06/14as at 30/06/13
as at
30/06/13
% Change from
30/06/13Visa Subclass
as at
30/06/14
30/06/14 as
% of Total
600 Visitor 45 080 113 787 152.4% 56.7%
601 ETA 54 003 59 823 10.8% 29.8%
651 eVisitor 23 573 18 616 -21.0% 9.3%
676 Tourist 54 640 6 604 -87.9% 3.3%
456 Business (Short Stay) 3 252 1 449 -55.4% 0.7%
956 Electronic Travel Authority (Business Entrant -
Long Validity)
414 220 -46.9% 0.1%
679 Sponsored Family Visitor 2 307 135 -94.1% 0.1%
976 Electronic Travel Authority (Visitor) 14 166 81 -99.4% 0.0%
977 Electronic Travel Authority (Business Entrant -
Short Validity)
1 254 16 -98.7% 0.0%
459 Sponsored Business Visitor (Short Stay) 1
198 690 200 731Total 1.0% 100.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 63
6 Visa holders in Australia6.03 Number of Visitor visa holders in Australia as at 30 June 2014 by citizenship country -
comparison with same period in previous year
0 5000 10000 15000 20000 25000 30000 35000 40000
China, Peoples Republic of
India
United Kingdom
United States of America
Malaysia
Indonesia
Philippines
Singapore
Korea, South
HKSAR of the PRC
France
Germany, Fed Republic of
Vietnam
Thailand
Taiwan
as at 30/06/14as at 30/06/13
as at
30/06/13
% Change from
30/06/13Citizenship Country
as at
30/06/14
30/06/14 as
% of Total
China, Peoples Republic of 29 693 38 861 30.9% 19.4%
India 22 324 28 378 27.1% 14.1%
United Kingdom 31 092 15 074 -51.5% 7.5%
United States of America 15 027 14 552 -3.2% 7.2%
Malaysia 7 247 7 919 9.3% 3.9%
Indonesia 6 812 6 802 -0.1% 3.4%
Philippines 5 346 6 523 22.0% 3.2%
Singapore 4 585 5 158 12.5% 2.6%
Korea, South 4 972 4 701 -5.5% 2.3%
HKSAR of the PRC 3 852 4 668 21.2% 2.3%
France 3 686 3 967 7.6% 2.0%
Germany, Fed Republic of 4 785 3 777 -21.1% 1.9%
Vietnam 3 222 3 694 14.6% 1.8%
Thailand 3 268 3 576 9.4% 1.8%
Taiwan 2 980 3 348 12.3% 1.7%
Other countries 49 799 49 733 -0.1% 24.8%
198 690 200 731Total 1.0% 100.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 64
7 Approved Destination
Status (ADS)
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 65
7 Approved Destination Status (ADS)7.01 Number of subclass 676 and subclass 600 visa applications granted in 2013-14 to
30 June 2014 under the tourism stream where the citizenship country is Peoples Republic of China
(PRC) by visa type - comparison with previous four financial years
0
5000
10000
15000
20000
25000
30000
35000
40000
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
Graph shows subclass 676 ADS visa granted only
2013-142012-132011-122010-112009-10
subclass 676/600 ADS for PRC
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Granted
2009-10 1 940 3 157 7 014 4 890 8 952 6 574 14 250 10 150 7 807 7 956 3 826 3 756 80 272
2010-11 6 952 6 103 8 243 6 569 14 047 8 070 25 622 3 235 10 052 8 786 6 723 6 207 110 609
2011-12 8 294 7 851 10 244 10 760 16 140 11 631 22 087 10 614 17 589 9 569 7 075 5 943 137 797
2012-13 8 673 9 445 11 728 11 340 18 336 10 181 27 492 14 305 16 839 17 511 10 522 7 522 163 894
13 343 12 258 14 287 8 737 12 795 7 865 35 916 7 816 19 793 14 628 10 284 9 7752013-14 167 497
subclass 676/600 non-ADS for PRC
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Granted
2009-10 8 031 7 171 9 677 5 943 9 664 10 077 11 942 9 346 8 830 7 728 8 138 11 245 107 792
2010-11 11 200 10 290 10 546 8 174 12 942 15 047 18 689 5 514 10 673 9 485 10 418 14 268 137 246
2011-12 14 570 14 440 12 707 10 978 18 016 17 382 19 003 11 621 12 212 13 452 13 531 19 913 177 825
2012-13 18 909 18 262 17 626 15 108 20 473 19 731 33 006 10 615 14 937 15 153 16 277 20 550 220 647
26 512 23 118 20 302 20 141 29 628 35 135 41 988 12 995 22 790 20 227 24 292 28 8862013-14 306 014
Total subclass 676/600 for PRC
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Granted
9 971 10 328 16 691 10 833 18 616 16 651 26 192 19 496 16 637 15 684 11 964 15 001 188 0642009-10
18 152 16 393 18 789 14 743 26 989 23 117 44 311 8 749 20 725 18 271 17 141 20 475 247 8552010-11
2011-12 22 864 22 291 22 951 21 738 34 156 29 013 41 090 22 235 29 801 23 021 20 606 25 856 315 622
2012-13 27 582 27 707 29 354 26 448 38 809 29 912 60 498 24 920 31 776 32 664 26 799 28 072 384 541
2013-14 39 855 35 376 34 589 28 878 42 423 43 000 77 904 20 811 42 583 34 855 34 576 38 661 473 511
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 66
8 Arrivals
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 67
8 Arrivals8.01 Number of Visitor visa arrivals ('000) in 2013-14 to 30 June 2014 - comparison with previous
four financial years
0K
100K
200K
300K
400K
500K
600K
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2013-142012-132011-122010-112009-10
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun TotalFY Arrived
253 254 268 306 339 469 289 374 362 273 243 253 3 6832009-10
295 291 296 314 364 488 311 366 334 295 238 240 3 8332010-11
2011-12 284 297 266 311 357 478 327 350 371 288 238 254 3 821
2012-13 284 315 280 327 388 519 305 419 399 288 260 286 4 070
2013-14 300 344 300 333 401 572 369 419 410 337 295 293 4 373
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 68
8 Arrivals8.02 Number of Visitor visa arrivals in 2013-14 to 30 June 2014 by citizenship country -
comparison with same period in previous year
0 100000 200000 300000 400000 500000 600000 700000
China, Peoples Republic of
United Kingdom
United States of America
Japan
Malaysia
Singapore
Korea, South
India
Germany, Fed Republic of
France
Canada
Indonesia
HKSAR of the PRC
Taiwan
Italy
2013-14 to 30/06/142012-13 to 30/06/13
2012-13 to
30/06/13
% Change from
2012-13
Citizenship Country 2013-14 to
30/06/14
2013-14 as %
of Total
China, Peoples Republic of 551 353 617 976 12.1% 14.1%
United Kingdom 584 690 611 530 4.6% 14.0%
United States of America 421 642 439 792 4.3% 10.1%
Japan 314 857 302 126 -4.0% 6.9%
Malaysia 235 992 300 762 27.4% 6.9%
Singapore 195 896 235 991 20.5% 5.4%
Korea, South 155 668 161 147 3.5% 3.7%
India 136 815 155 207 13.4% 3.5%
Germany, Fed Republic of 141 208 148 556 5.2% 3.4%
France 118 351 128 106 8.2% 2.9%
Canada 112 748 115 163 2.1% 2.6%
Indonesia 106 407 111 408 4.7% 2.5%
HKSAR of the PRC 90 271 107 199 18.8% 2.5%
Taiwan 67 917 78 016 14.9% 1.8%
Italy 55 328 57 020 3.1% 1.3%
Other countries 780 967 802 952 2.8% 18.4%
4 070 110 4 372 951Total 7.4% 100.0%
BR0112 Visitor visa programme quarterly report | 30 June 2014 | page 69