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April 2015: Offshore Safety Conference,
Denmark
Working
Together
Engaging the
contractor
workforce to
align safety
culture
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OVERVIEW
PURPOSE With an increasing demand on the contracting workforce we need
to be able to set up for success to deliver on time, to budget and safely
PROCESS To help address some of the challenges for improved engagement
and alignment of cultures:
• The role of contractors and their importance
• Discuss the concept of integrated safety through three critical lens
1. The Individual (beliefs, values and attitudes)
2. The Organisation (formal rules, systems and procedures)
3. Group Norms or Unwritten Rules ( “the way we do things”)
• Fundamental stages of effective end to end contractor management
• Practical tools for use in the field
OUTCOMES Trigger a few questions for you to bring to your business with
some practical tools that can be used for better outcomes in the field
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A CASE FOR IMPROVED CONTRACTOR ALIGNMENT
• Increasing use of contractors for operational activity
• Critical for engagement at all phases: plan, execute, assess, review
• Variability in approach: eg work scope, experience, interface with
others, exposure to best practice, understanding of different
systems, supervision, attitudes and values
• 4-5 times more likely to be injured (Source: OGP & SafeWork Australia Data & more)
• Contractors safe delivery is inextricably linked to success
OGP Safety Performance Indicators (2014 Report) – 2013 Data, Based on 3771 million hours from 50 of the 62 OGP companies in 110 countries.
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For a safety culture to align people must have a value for what is
trying to be achieved
AN INTEGRATED MODEL TO SUSTAIN SAFETY
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TOOLS THAT TRANSLATE IN THE FIELD
Practical tools to help execute safely and
efficiently from selection to delivery
“It is impor tant I make sure that the
$200’s that Contract and
Procurement told me they saved does
not cost me $1000 at the end of the
first week? I actually want to know
what was agreed and how we all get
the most out of it”
Experienced Refinery Manager
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A RECIPE FOR CONTRACTOR MANAGEMENT
Contractor Management Stages to assist with on time, to budget
and safe delivery
1. The selection of contractors with satisfactory safety records
2. The inclusion of safety standards in contractual obligations
3. Clarification of expectations upon award of bid
4. Orientation and training of contractor teams
5. Active in field planning, engagement and execution of works
– In field communication – the ACTIONS we see
6. Post-contract evaluation to assess success & lessons learned
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IN FIELD TOOL: PRACTICAL PLANNING
Purpose The 8 Steps for Success is a set of simple steps that help the team think
through the safety aspects of project and maintenance works.
“We were much more in control. We were a
lot more prepared, less reactive, we had
time to work through the options. For
example, we removed the need for a crane
and this eliminated the risks around
overhead power lines.
Pipeline Project Engineer
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AT THE JOB START: BARRIER THINKING
Purpose: It is a conversation with the
team before the job starts
It focuses on the development and
maintenance of barriers to prevent
incidents.
It goes hand in hand with
understanding the hazards the
potential consequences should we fail
to control them.
By practicing Barrier Thinking we can
• Rapidly identify the hazards that
have the most potential to cause
harm,
• Understand what can cause the
Barriers to fail, and
• What is required for the Barriers to
remain effective.
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AT THE JOB START: BARRIER THINKING
How to Use At the job site we practice Barrier Thinking by answering some
very specific questions.
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For a safety culture to align people must have a value for what is
trying to be achieved
SUSTAINING SAFETY
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QUESTIONS FOR REFLECTION
• Who are your key contractors and do you know what is important
to them, what they value and do you value them?
• What are the mechanisms you can use to engage and
communicate during all stages of the contracting relationship
• Is there alignment on your site between what you think, and what
you do with what others think and do?
I hope to have provided some
triggers for your reflection that will help in a practical
way to improve alignment in your workplace
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THANK YOU