VLHour December 2004

Agenda Introduction Office Live Meeting Licensing Overview Questions and Answers Operations Update

CASA Follow up subscription order process and reminder letters

Questions and Answers Close

Office Live Meeting Overview

Hosted by Microsoft

Web conferencing service

Sold on a non-perpetual subscription basis

Communicate and collaborate with anyone, anywhere with just a PC Real-time collaboration Application and desktop sharing Interactive Easy to use Easy access to previous meetings Scalable Secure

Office Live Meeting Availability

Office Live Meeting in Volume Licensing Select License, Enterprise and Enterprise

Subscription Agreements

Global availability Dec. 1, 2004

Currently available in English only.

Volume Licensing for Live Meeting

Three Licensing Components:

Subscription Services License SSL (like a Server license) –An annual subscription fee required for the use, activation and maintenance of service. Each SSL activates one customized URL for Live Meeting service

User Subscription License USL (like a CAL) –Required for each user that accesses the online services to schedule and conduct meetings. Each licensed user may conduct meetings with up to 15 remote participants including the named user.

Room Add-On Subscription License –Required for access to additional meeting rooms with a fixed number of attendee spaces. This license allows organizations to conduct meetings with more than 15 remote participants.

Diagram of Microsoft Office Live Meeting

Microsoft (host)

Customer

User SL (Named Users)

Subscription SL

Meeting Room

Room Add-on SL

Live Meeting Ordering

New agreements Customer pays for 36 months of coverage Payments billed annually

Existing agreements Only pay the months using monthly SKUs, up to

the anniversary date and then pay annually. True Up option is charged from usage month to

anniversary and then pay for remaining years (EAs only).

Payment Schedule for New Agreement

For Select License and Enterprise Agreements: At the beginning of the contract, the customer orders the

quantity of desired subscription licenses Customer pays for 36 months of subscription Customer may spread payments on the anniversary dates of

the contract

Customer pays 36 months of the subscription (can spread payments over 3 years)

◊ = Payment

Payment Schedule for Existing Agreement

For Select License and Enterprise Agreements Customer makes initial order at any time and pays for period

from month of the order date and next anniversary, prorated monthly (i.e. 9 months)

At next anniversary, customers pay for the number of whole years remaining in the agreement after that anniversary date, spread over the remaining anniversary dates.

At initial order, customer pays for period between order date and next anniversary, prorated monthly (i.e. 9 months)

At the next anniversary, the customer pays for the number of whole years remaining in the agreement after that anniversary date, spread over the remaining anniversary dates.

Live Meeting Ordering

No SA for Live Meeting; services are always current

Live Meeting located in Server Pool.

Live Meeting access expires with agreement

Additional Licensing and Program Details

Program Availability Not available in any Open License programs Available: Select License, Enterprise Agreement,

Enterprise Agreement Subscription

Office Live Meeting Customer Guide

Licensing Hotline 13 20 58