VMware Health Care View Customer Presentation

8/18/2019 VMware Health Care View Customer Presentation

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© 2009 VMware Inc. All rights reserved

Modernize Clinical Desktops with VMware View and ThinApp

Tisa Murdock, Product Line Manager, VMware View Healthcare


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The Desktop in Healthcare Is Changing…

PC is viewed as less strategic…

• Hard to manage

• Resource drain

• Low levels of service

• !"ensive

• #ot secure

Compute model moving to nd !serCentric

By the end of 2012, 60 of all enter!rise

P" configurations will use at least one

technology that is considered deskto!

#irtuali$ation%

$%redicts 20&0' %( nd)*ser Issues+ ,artner - ec. 2009


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H" Driving Additional Desktops# $%$s& C%$s& Ta'lets& etc(

rends in lectronic Healthcare Records and Related echnolog1 - Vendome %ulishing+ ec. 2009


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%P)CAP)

*or ever+ ,- spent on hardware& companies spend ,. to manage

,-

,.

,.

The Cost o/ Desktop Management Is 0taggering

I n c r e

a s i n g

I T

C o s t s

4ource' I( 4tud1 2009 Are the needs of IT and end-users being met?


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1eeds And "e2uirements Di//erent

The Clinical Desktop

*sers'

6ast access to a""lications anddata from an1 terminal

Ailit1 to roam their session asthe1 move

High availailit1

6amiliar loo7 and feel

4ecure remote access

I '

4im"lif1 management

8uic7l1 roll out new a""lications

or services MRHR Maintain com"liance and "rotect

sensitive data

4atisf1 end users

Reduce costs


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:

Current Clinical Desktop Challenges

Long log&in ti'es, 'any !asswords

(!setting workflow and rounds

Manual )atch entry of !atient data

Ter'inals de#oted to indi#idual a!!lications

• *+ Browser 6 -a#a # 1./% + radiology3

• *+ Browser / -a#a # 2.1% 454 "ardio3

"itri deli#ered 4!!lications 4 and B

Locally *nstalled 4!!lications

7o 8e'ote 4ccess

"urrent "linical 9eskto!s are "o'!licated and Take Ti'e 4way fro' the Patient

"an #ary )etween floors, roo's, stations, user&task, end !oint

de#ice, hos!ital location, #endor, etc:etc:.etc:.3


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Medical Application Procurement

Typical HIS Application

A"" ) ev A"" ) est

< 1"icall1 2!=s 4erver count for ;)etter<availailit1

< Increased com"le!it1+ lower availailit1+ e!"ensive

< est ev t1"icall1 matches "roduction &'& < Infrastructure sits idle most of the time+e!"ensive

>and this is onl1 one a""lication

erm ) 4?(

= of >er#ers%? 4nnual +nergy "ost%?

3 $2,2!"## $,%2"## !& $!2,!#&"## !% $!,&2"##

$ ?ased on VMware ,reen (alculator


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Delivering and Managing Clinical Desktops Toda+((

A"")%rod

A"")%rod

A"")%rod

A"" ) ev A"" ) est

A"" ) ev A"" ) est

estev

4)(itri!

4)(itri!

4)(itri!

4dding More 4!!lications@ More and 'ore and siloed "itri far'sA

Vendor A

Vendor B

Vendor C


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1ot sustaina'le…((

A"")%rod

A"")%rod

A"")%rod

A"" ) ev A"" ) est

A"" ) ev A"" ) est

estev

4)(itri!

4)(itri!

4)(itri!

< Bloated, +!ensi#e >iloed "itri 5ar's

< "ost of 'anaging clinicians deskto!s and

a!!lications is out of control < Vendor a!!lication reCuire'ents cause

co'!ati)ility issues and wreak ha#oc on su!!ort

< *nefficient Dorkflows low le#els of ser#ice

< Large #olu'e of hel! desk calls< >ecurity and "o'!liance

This architecture is no longer sustaina)le

RMI#R' Visit the !hiit Hall f or more discussions and demos


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&0

A"")%rod

A"")%rod

A"" ) ev A"" ) est

A"")%rod A"" ) ev A"" ) est

estev

!se Virtualization to 4reakdown the 0ilos

4)(itri!

4)(itri!

4)(itri!

VMware #>!here


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Virtualization 4reaks Down the Desktop Components

%ersona

A""lications

"erating 41stem


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Modernizing the Desktop 5 A Managed 0ervice Model

Persona

Applications

"erating 41stem

CentralizedManagement

DesktopDeliver+

ModernDesktop


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Meets the 1eeds o/ the Provider

Alwa1s n

6ollows *ser

An1 evice

6amiliar Interface

A""s all Bor7


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And the 1eeds o/ Healthcare IT

8uic7l1 %rovision

asil1 Manage

Maintain 4ecurit1

Lower (osts

High Availailit1


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VMware #>!here

4uild upon VMware *oundation to Create Internal Private Cloud

>torage "o'!ute 7etwork 9eskto!s 4!!lications

H*T >er#ices


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Modernize Clinical Desktops 5 The 6ourne+

Phase IIModerniCees7to"s

4tandardiCe Image

Phase IVirtualiCe A""lications

4tandardiCeeliver1

Phase 7 Assessment


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VMware View 0olution ModerniCing (linical es7to"s and A""lications


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Deliver desktops and apps as a managed service

Plat/ormVMware v4"here fordes7to"s

Management

VMware View Manager Vmware View (om"oser VMware hinA""

VMware View 8(9

!ser :perience

%(oI%%rintMulti)monitor dis"la1Multimedia*4? redirection


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4est nd !ser:perience

The Plat/ormMatters

0cala'ilit+ ; Availa'ilit+4roadest "ange o/!se Cases

nd !ser *le:i'ilit+

Improved$ork/lows

$h+ VMware View /or Healthcare

VMware v0phere<

%0APP

%0APP

%0APP

"educedCosts and TC%

4reakthrough


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*ast Access to Desktops

0ingle 0ign %n Authentication to

Virtual Desktop

• Bindows *sername%assword

• %ro!imit1 (ards

• *4? connected iometric devices

Integration with M0 AD

• #o omain change+ schema change+"assword change

Integrates with .rd Part+ 00%vendors

• Im"rivata+ 4entillion+ Health(ast

0impli/ied 0ign=on

! s e r n a m e > P a s s w o r d >

Connection0erver

Improve$ork/lows


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*ollow Me Desktop 5 :ample with 00%

0treamline $ork/low 5 Tap and ?o

• *ser ta"s adge or swi"es finger to reconnect to des7to"

• 4ingle clic7 44 to all (linical A""lications

• *ser disconnects from des7to" with card ta"

• es7to" maintained on server as user roams

'ireless '('

Thin )lient

*aptop

+emote hysicians (ffice

urses Station.es/top

Also Includes

•%assword ManagementReset

• Automatic (om"liance Re"orting

•4u""ort for various authentication modalities

•Reauthentication su""ort - i.e. drug dis"ensing

Improve$ork/lows


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ThinApp> Application Virtualization

Allow a""lications to co)e!ist on same

des7to" - Huge wor7flow im"rovement *"date a"" at server level in minutes

and "ush to users - no downtime

Run hinA""ed a""s from shared drive - reduce siCe of image

,uarantee all users u" to date and incom"liance

Ailit1 to run I: a""lications onBindows ;

%perating 0+stem

I @(- Application

%perating 0+stem

V%0

I @ Application

Application

sand'o:

V%0

Application

sand'o:

App*iles

App*iles

App*iles

App*iles

Improve$ork/lows


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All Applications Availa'le on Clinical Desktop

:ample o/ Cart with ViewApplications include>

• H%6 Be) HoriCon %atient 6olderBe Version

• H) HoriCon !"ertocumentation wAdmin R!

• Radiolog1 %A(4 Image Viewing• Healthcare 4cheduling• (ardiolog1 Be• Radiolog1 Manager • 4urgical Manager • ?usiness Dects Re"orts• %h1sician %ortal• LM4) ? 6etal Monitoring• (linician Access) 8uadramed

$ith /amiliar inter/ace

Improve$ork/lows


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iosk Mode

%verview

4u""ort for "ulic or shared end)"oint Automatic login - no credentials reEuired to access

des7to"

Authentication done through the a""lication if needed

4ene/it 4im"lified user e!"erience - auto login+ auto *4?

redirection+ no Bindows error messages

Improve$ork/lows


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Bocation 4ased $indows Printing

Details

Automaticall1 connect View des7to" toclosest "rinter

4im"lif1 Bindows "rinting for end users

4atisf1 com"liance reEuirements

4im"le ,*I interface for Administrators

to lin7 devices to "rinters

*loor -

*loor

*loor .

Improve$ork/lows


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2:

4reakthrough !ser :perience

%(oI% ) ?uilt for des7to"s

Ada"tive "rotocol designedfor LA# and BA#

Rich ,ra"hics and

Multimedia 4u""ort for rue Multi)

Monitor and "ivot su""ort

nd)to)end software solutionwith o"tional hardware

!ser:perience


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2;

ero Client 5 %ptional Hardware Acceleration !ser:perience


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Point o/ CareDesktops

Modernize HCDesktops

"emote AccessClinical Imaging

"emote %//icesEMo'ilit+

:panded !se Cases with PCoIP

BA1

Medical and Productivit+ Applications

"ich Media and Accelerated ?raphics

$A1

!ser:perience

Pl t/


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Tier- Datacenter /or Desktops

Reduce downtime fordes7to"s

< High Availailit1 HA< VMotion< 4torage VMotion< 6ault olerance

%rotect critical data and

information

uned and "timiCed fores7to" Bor7loads

Industr1 ?est 4calailit1 and

ensit1>< Increased des7to" VM

densit1 - &:)20 VMscore

Increase Desktop Availa'ilit+

Plat/ormMatters

" d


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Traditional PC vs VMware View

TC% Comparison

4reakthrough TC% and Ac2uisition Cost

4ource' I( Bhite %a"er 2009

Ac2uisition Cost

Per !ser

J200

J300

J:00

J@00

J&000

J&200

20&0ime

"educeCosts

raditional %( Bith VMware View

J0

J200

J300

J:00

J@00

J&+000

J&+200

J&+300

J&+:00

J&+@00

%rofessional 4ervices 4oftware 4torage 4erver

owntime I ) Hel"es7 I ) Install I ) Admin

evice

87F less TC%

,9G9 lessper user per+ear = IDC

,-897

,G@9

Average Corporate PC

su'=,977

,97DatacenterIn/rastructure Cost

Ac2uisition costsu' ,977 per user

4 ki h i i i ' i i h

"educe


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4reaking the ac2uisition cost 'arrier with partners

H% Reference Architecturefor VMware View+ Reference

Architecture ?rief

< 4u J30 nter"rise4torage for View

< 50.000 seat Viewe"lo1ment Architecture

< 4u J30 nter"rise4torage for View

< Largest Bindows ;Migration %ractice

< :0K increase in des7to""erformance

ell Virtual Remote es7to"6eaturing VMware View+Reference Architecture ?rief

0

o l u t i o n C

o s t

" e / e r e n c

e

A r c h i t e c t u r e

" e / e r e n c

e

A r c h i t e

c t u r

e

" e / e r e n c

e

A r c h i t e

c t u r

e " e

/ e r e n c

e

A r c h i t e

c t u r

e

"educeCosts


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Case 0tudies

0t d di A li ti D li


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0tandardize Application Deliver+

4usiness Drivers

• 22+000 student *niversit1 and eaching Hos"ital

)/00 ?eds• @ - &0K failure rate u"dating "ractice mgmt

software

• *"dates too7 hours of scheduled downtime

777 ThinApp 0eats

• #o additional infrastructure or changes+ no client tomaintain

• 0K failure rate for software u"dates+ high availailit1

• ver /5 a""lications hinA""ed including Allscri"tsMis1s Vision+ Mcesson %athwa1s and HoriCon%erformance Manager

• *sed hinA"" for : months efore moving to View

• (urrentl1 have &200 View es7to"s

;Thin4!! 'akes it

easy to !ush out

a!!lications and then

u!date the' with no

downti'e.<

6osh 0pencer

Tea' Lead, 9eskto!

9e#elo!'ent rou!,

(ni#ersity of Toledo

I d Cli i i $ k/l Cit i " l t


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/5

Improved Clinician $ork/lows 5 Citri: "eplacement

-77 View Desktops

• Re"laced (itri! - (linicians wanted to e

ale to access more than one a"" fromterminal

• A""lications' Meditech (4+ Mcesson%A(4+ some ffice A""s

"esults>

• Reduced hel" des7 calls 1 92K

• as1 to use follow me des7to" with noa""lication com"atiilit1 issues

• *"grades accom"lished in a fraction of thetime

• Ale to u"grade a""lications with no userdisru"tion

0(ur physicians couldgo to a thin client,login, access a patientlist and then 1al/do1n the hall to

another thin client,and their patient list1ould be right 1herethey left it" The staffrecognied the benefitof that capability

immediately"

4rian Co:

irector of (ustomer4ervice+ #orton Healthcare

A l t M" Ad ti H t ill H it l


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Accelerate M" Adoption = Huntsville Hospital

-@77 View Desktops

• Rolling out lectronic Medical Records MR solution would have ta7en

months and reEuired re"lacing more than &+:00 of its /+/00 %(s• riving des7to" architectural decisions

• (hoose to deliver MR using a virtual des7to"

"esults

•

%rovision des7to" in N &5 minutes• 4aved :00+000 1 re"ur"osing e!isting %(s

• RI &22K and "a1ac7 in : months

• 4tart uilding "rivate internal clouds

0 'e decided 1e 1anted one uniform des/topacross the hospital, and 1hen 1e priced it,4irtual des/tops 1ere far more cost effecti4ethan physical des/top replacements,

O 4hawn 4cott+ a networ7 s"ecialist at

Huntsville.

*nternal "loud

+M8

" t Cli i l I i d d kt d li


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"emote Clinical Imaging and desktop deliver+

Challenge

< *"grade des7to" environment across 25

sites in / #ew Por7 counties0olution

< VMware View 3.5

< 4u""orting MI(H HR+ Allscri"ts.+ e(linical wor7s and Amicas %A(4

a""lications

"esults

< 4aved immediate J35 in ca"ital 1migrating to thin clients from %(s fordes7to" "ilot

< Reduced andwidth reEuirements 1 ::K1 switching from R% "rotocol to to%(oI%

< Increased accessiilit1 to a""lications

0'ith 561are 5ie1, our physicians don7t 8ust ha4eaccess to lab reports, theycan see actual 9-rayimages, access

emergency departmentrecords and e4en monitorbiofeedbac/ if a patient7sin a critical care situation" All the applications theyneed are right there at

their fingertips, gi4ingthem a more global pictureof their patients than e4erbefore"

"athy "rowley "*E ,

"olu')ia Me'orial Hos!ital

1e t 0teps


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/@

1e:t 0teps

Virtual Desktop and Application Assessment 0ervices

• La7eside or LBL Assessment ool availale through VMware Re"resentative

*or More in/ormation on VMware View and Healthcare

• htt"'www.vmware.com"roductsview

• htt"'www.vmware.comsolutionsindustr1healthcare

*ollow us on Twitter

QVMwareHI

!se our TC% Calculator

• www.vmware.comgotcocalculator

Download @7 Da+ valuation o/ VMware View

• www.vmware.comgotr1view

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