Vmware Process

8/9/2019 Vmware Process

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ContentsTCRS / VMWare Process............................................................................................................ 1

Contents..................................................................................................................................2

Description of Workow and Field Documentation:..........................................................3

Request Initiation....................................................................................................................

!. "rocess #$er$iew.........................................................................................................

%. &'it "oint (alidations.................................................................................................... )

C. Required Fields.............................................................................................................*

!. "rocess #$er$iew....................................................................................................1+

%. Required Fields........................................................................................................1,

C. &'it "oint (alidations............................................................................................... 1,

%usiness "- !ppro$al and C/I !ppro$al 0"arallel...............................................................1,

!1. "rocess #$er$iew.....................................................................................................1,

%1. Required Fields.........................................................................................................1,

C1. &'it "oint (alidations................................................................................................1

!2. "rocess #$er$iew.....................................................................................................1

%2. Required Fields.........................................................................................................1)

C2. &'it "oint (alidations................................................................................................1)

CI !cceptance.....................................................................................................................1*

!. "rocess #$er$iew....................................................................................................1*

%. Required Fields........................................................................................................24

C. &'it "oint (alidations..................................................................................................24

(5Ware "ro$isionin6.............................................................................................................24

!. "rocess #$er$iew....................................................................................................24

%. Required Fields........................................................................................................21

C. &'it "oint (alidations:.................................................................................................22

#7/ %uild !ppro$al................................................................................................................ 23

!. "rocess #$er$iew....................................................................................................23

%. Required Fields........................................................................................................23

C. &'it "oint (alidations:.................................................................................................23

SA Validation...........................................................................................................................2

!. "rocess #$er$iew....................................................................................................2

%. Required Fields........................................................................................................2+

C. &'it "oint (alidations:.................................................................................................2,


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Description of Workflow and Field Documentation:

User/Group Role:Person/Group Responsible for the Process/PhaseEntry Point:Phase start pointExit Point:Phase end pointWhy Reuired:Explains wh step is i!portant to process!otifications:Who is notified and when are the notified"alidation:"s there #alidation a$ainst the field#ttachments:%oes the field accept attach!ents$enu/%ource:"s there a !enu on the field and the source of the !enu dataDownstream:Where is this infor!ation used downstrea!&

Exit Point Validations:(alidations 8efore request can mo$e to t9e ne't p9ase.

Summary of VMWare Phases

1. Request Initiation2. /er$er Desi6n Complete3. "- !ppro$al 7 C/I !ppro$al 0parallel. CI !cceptance+. (5 "ro$isionin6,. /er$er #7/ %uild. /! (alidation

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Request Initiation

#& Process '(er(iewThe Re'uester ()usiness/SA* enters the re'uest infor!ation into the )usiness infor!ation tab+

,nce the infor!ation is captured in the )usiness infor!ation tab- the Sub!it button is clic.ed and

the re'uest is sub!itted+ This will $enerate a TCRS CAP "%+ At this point- the other tabs in the

application will beco!e acti#e+ )elow is a description of the !ain tabs used in Re'uest "nitiation+

Business Information

This pa$e captures the initial infor!ation needed to sub!it a re'uest into TCRS+ "t captures

infor!ation such as- Proect 0a!e- Re'uester details- )usiness details- SA %etails- 1ustification-

Executi#e Su!!ar- and the Tpe of Re'uest+

Justiation !orm

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"eommission ta#

The Re'uester ()usiness/SA* enters the ser#ers that will be deco!!issioned as part of the new

installation+ This infor!ation is usuall pro#ided b the business and is used to calculate sa#in$s

once these ser#ers ha#e been deco!!issioned+

"esi$n Ser%er ta#:

Re'uester ()usiness/SA* enters the VMWare ser#er details in the %esi$n tab+ This includes the

%ata Center where the VMWare will be installed+ "t also captures the CP2 Speed- Me!or

A!ount- Stora$e- and VMWare details+


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System "etails ta#:

Re'uester ()usiness/SA* enters the VMWare sste! details+ This includes the re'uired info in

order for the re'uest to be sent to Aperture and to create the Sste! )uild Sheet+

&''liation I"(s

Application "%3s !ust be added prior to Ser#er Pre4desi$n chec.box bein$ chec.ed to 5es or

otherwise the user will $et an error to add the APP "%3s+ APP "%3s are usuall entered/ added b

the user that sub!itted the re'uest+ 6ow to enter APP "%s7

8+ Clic. add the Add/View APP "%s button the Pre4desi$n tab9+ When window opens:+ Enter the APP "% or APP 0a!e;+ Clic. on the binoculars i!a$e


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,nce the Ser#er details- App "%3s- and all re'uired fields ha#e been co!pleted b the re'uestor-

the will sub!it the re'uest to the next wor.flow phase b clic.in$ on the Re'uest Validations tab

and chec.in$ Sub!itter >inali?ed field to 5es+

!inane )a#

9is screen displa t9e allocation costs 8ased on "roduct Rate Card.

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Su#mi

tter !inali*ed

User/Group Role: Re'uester ()usiness/SA*

Entry Point: Re'uest Create %ate

Exit Point: Sub!itter >inali?ed

!otifications

8+ When sub!itted notification is sent to the Re'uestor and

)usiness Mana$er of the re'uest+

9+ W9en su8mitter ;naliroup.

Why Reuired)Captures )usiness related infor!ation and VMWare related specs

for VMWare pro#isionin$ and reportin$


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*& Exit Point "alidations1 ! /er$er 9as 8een entered into t9e (5Ware Desi6n ta8.2 (alidates ?usti;cation form is complete3 (alidates !"" ID 9as 8een entered /ets %usiness %ased of !"" ID+ (alidates t9e %usiness ;elds are not null.

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+& Reuired Fields*usiness ,nformation ta-

>ield 0a!e Validation- "nte$ration- and/or %ownstrea! 2sa$e

Proect 0a!e Validation7 0oneAttach!ents7 0oneMenu/Source7 Table %ri#en within TCRS%ownstrea!7 Reportin$

Re'uestor S,E"% Source7 Global %ata Warehouse%ownstrea!7 Passed to Aperture recordWor.flow7 Populates Re'uestor 0a!e- Phone- E!ail

Re'uestor (>ull 0a!e* Source7 Global %ata Warehouse%ownstrea!7 E!ails 0otifications and Reportin$

Re'uestor Phone Source7 Global %ata Warehouse

Re'uestor E!ail Source7 Global %ata Warehouse%ownstrea!7 E!ail 0otifications

Tpe of Re'uest Wor.flow7 %ri#es the wor.flow for the selected Tpe of Re'uest+Must e'ual @VMWare to dri#e the Virtual wor.flowMenu/Source7 Table %ri#en within TCRS

Sr+ )usiness M$r S,E"% Source7 Global %ata Warehouse

Wor.flow7 Populates Sr+ )usiness M$r 0a!e- Phone- E!ailSr+ )usiness M$r(>ull 0a!e*

Source7 Global %ata Warehouse%ownstrea!7 E!ails 0otifications and Reportin$

Sr+ )usiness M$r Phone Source7 Global %ata Warehouse

Sr+ )usiness M$r E!ail Source7 Global %ata Warehouse%ownstrea!7 E!ail 0otifications

Re'uestin$ )usiness PB %ownstrea!7 Reportin$

)usiness Sector Source7 CS" ()ased on le#el 84; business*Validation7 Must be selection for! !enu%ownstrea!7 %ri#ers )usiness Appro#ers

)usiness Group Source7 CS"Validation7 Must be selection for! !enu%ownstrea!7 %ri#ers )usiness Appro#ers

)usiness ine Source7 CS"Validation7 Must be selection for! !enu%ownstrea!7 %ri#ers )usiness Appro#ers

)usiness Source7 CS"Validation7 Must be selection for! !enu%ownstrea!7 %ri#ers )usiness Appro#ers

CT" PB Si$nin$ Authorit %ownstrea!7 Reportin$

SA Mana$er (>ull 0a!e* Menu/Source7 Table %ri#en within TCRSValidation7 Must be selection for! !enu%ownstrea!7 Reportin$D %ri#es Appro#er for SA Appro#al phaseWor.flow7 Sets SA Mana$er S,E"% for 0otifications Purposes+

SA 0a!e Source7 Aperture (Must ha#e #alid Aperture o$in and belon$ to an Aperture

Support Group+Validation7 Must be selection for! !enu%ownstrea!7 Reportin$ D %ri#es appro#er for SA Appro#al phaseD Value ispushed to Aperture and !apped to Re'uestor field in Aperture- if no otherSA 0a!e is selected durin$ SA Appro#al+Wor.flow7 Sets SA 0a!e S,E"% for 0otifications PurposesSets Support Group/SA Tea! Menu based on SA 0a!e

Support Group/SA Tea! Source7 Aperture (Must be acti#e Support Group with Acti#e SA3s assi$ned*Wor.flows7 %ri#es additional Appro#ers in the SA Appro#al

*


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%ownstrea!7 Passed to Aperture Repositor for Support Group

Re'uest Cate$or(Co!!odit or 0on4Co!!odit*

%ownstrea!7 Reportin$>uture 2se7 !a be used to dri#e further Co!!odit Re'uest

PTS 0a!e %ownstrea!7 Reportin$

Archer %e#iation Trac.in$"%

%ownstrea!7 Reportin$

"!pact of ate/0on%eli#er

%ownstrea!7 Reportin$

TCRS PM Assi$ned toProect

%ownstrea!7 Reportin$D ( %oes not appl for VMWare7 6owe#er for EMEACo!!odit ser#ers %ri#es user that recei#es rena!e record in Aperture*

Sr+ Mana$er ofTechnolo$

Source7 CS"%ownstrea!7 Reportin$

"n#est!ent Cate$orSector

Menu/Source7 Table %ri#en within TCRS%ownstrea!7 Reportin$

"n#est!ent Cate$or Menu/Source7 Table %ri#en within TCRS%ownstrea!7 Reportin$

Status Menu/Source7 Table %ri#en within TCRSValues7,pen

Pendin$,n 6oldCancelledClosed+

Current Appro#al Status Wor.flow7 %ispla the current status and pendin$ appro#als for a re'uest

Reason for Pendin$ %ownstrea!7 Reportin$Wor.flow7 Re'uired is Status is set to Pendin$

Platinu! %ownstrea!7 Reportin$D Passed to Aperture Stora$e Add Re'uests to the2r$ent field+

App "% Read4,nl field+ %isplas APP "%s added in the Ser#er %esi$n+%ownstrea! Reportin$7 Auto!aticall Captures APP "%3s assi$ned in Ser#erTab to a ser#er+

Existin$ Application 0/A

Sub!itter Person that sub!its the re'uest%ownstrea!7 E!ail 0otifications

%ate Entered %ate re'uest sub!itted in TCRS%ownstrea!7 Reportin$

ast Modified ) Person that last !odified the re'uest%ownstrea!7 Reportin$

Modified %ate ast %ate Re'uest was !odified+%ownstrea!7 Reportin$

Re$ion Menu/Source7 Table %ri#en within TCRS%ownstrea!7 %ri#es )usiness and CT" Appro#ers- %rop %own Menus- and0otifications Groups based on Re$ion

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.ustification uestionnaire Form

The 'uestions co!pleted in the 1ustification uestionnaire are used b 0P" tea! durin$ Solution %esi$n

for downstrea! PEP creation and financial appro#als+ Also used b Global %esi$n Authorit (G%A*

docu!ent $eneration+

/cope ta8 @ !llFields

Auestions: /copeDownstream: Reportin6

%usiness - Financialta8 @ !ll Fields

Auestions:W9at are t9e 8usiness requirementsB Does t9is address are6ulator securit or risk issuesB W9at are t9e ;nancial8ene;tsB Is t9is criticalB Will CI Reco$er e'pensest9rou69 t9e /tandard "roduct Rate card.Downstream: Reportin6

ec9nolo6 ta8 @ !llFields

Auestions: &'plain if ser$ers cannot 8e $irtual "leasepro$ide capacit details in attac9ment ;eld W9ic9 ot9eralternati$e were anal


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"eommission

! ser$er 8ein6 decommissioned uses data from !perture C>ICs and "roduct Ratecard to determine t9e current !llocations Costs.

DC or ec9 Room /ource: !pertureWorkow: Dri$es /ite !ddress 5enu

/er$er ame /ource: !pertureame of /er$er 8ein6 decommissioned/ite !ddress /ource: !perture

(alidation: 5ust 8e selection form menuDownstream: Reportin6Workow %ased on Re6ion and /election of DC or ec9 RoomField.

/er$er 5ac9ine pe /ource: !perture(alidation: 5ust 8e selection form menuDownstream: Reportin6 "assed to !perture for (5Ware "2(records "assed to !perture Repositor for onG"2( records

/er$er 5ac9ine

Cate6or

/ource: !perture

(alidation: 5ust 8e selection form menuDownstream: Reportin6 "assed to !perture for (5Ware "2(records "assed to !perture Repositor for onG"2( records

otal /er$ers Workow: Captures num8er of ser$er 8ein6 requested /inceonl 1 (5 De$ice can 8e ordered per postGdesi6n record t9e$alue for t9is ;eld defaults to 1 for (5Ware /er$ers.Downstream: Reportin6

#7/ Ima6es Downstream: Reportin6

5emor Workow: Hsed to Calculate CostsDownstream: Reportin6(alidation: 5ust 8e selected from 5enu

C"Hs Workow: Hsed to Calculate CostsDownstream: Reportin6

C"H /peed Downstream: Reportin6/er$er (endor /ource: !perture

Downstream: Reportin6 "assed to !perture for (5Ware "2(records

/er$er 5odel /ource: !pertureDownstream: Reportin6 "assed to !perture for (5Ware "2(records

/er$er #7/ /ource: !pertureDownstream: Reportin6 "assed to !perture for (5Ware "2(records

#7/ (ersion /ource: !pertureDownstream: Reportin6 "assed to !perture for (5Ware "2(records

J of >i6Ge "orts Workow: Hsed to Calculate CostsJ of 14 >i6Ge "orts Workow: Hsed to Calculate Costs/tora6e ier Workow: Hsed to Calculate Costs/tora6e !mount Workow: Hsed to Calculate Costs/er$er Comments Downstream: Reportin6

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&'pectedDecommission Date

Date t9e ser$er is supposed to 8e decommissionin6 for8usiness to reali


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(alidation: 5ust 8e selected from 5enu.J of !pps Workow: Field is populated w9en an !"" ID is added to t9e

(5Ware De$iceDownstream: Reportin6(alidation: Hsed to determine !"" IDs 9a$e 8een added tot9e de$ice durin6 t9e /u8mitter Finaliroup Folder Downstream: Reportin6#wnin6 >roup Downstream: Reportin6Dri$e 1 Downstream: Reportin6Dri$e 1 !mount >% Downstream: Reportin6Dri$e 2 Downstream: Reportin6

Dri$e 2 !mount >% Downstream: Reportin6/! ame /ource: !perture

Downstream: "assed to !perture as t9e requestor of t9erequest for "2( records.Workow: /ets /! /#&ID for /! oti;cations

&PP I" !ields!pplication ID /ource: C/I:

!pplication status must 8e "roduction #R De$elopment

!pplication must 9a$e a minimum of one 01 c9ar6e8ack

pro;le de;nedDownstream: /ent to C/I for appro$alWorkow: "opulates !pp ID ;eld on %usiness information ta8for reportin6 purposes

!pplication ame C/I !pp ID name/ource: C/IDownstream: /ent to C/I for !ppro$al

C9ar6e8ack "ro;le C9ar6e8ack "ro;le for !"" ID in C/I. If more t9an one pro;leis displaed user must select t9e correct pro;le from pick list

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menu./ource: C/IDownstream: /ent to C/I for !ppro$al

"ercenta6e of /er$er "ercenta6e of !"" on /er$er. 0for ser$ers wit9 multiple !ppIDs/ource: C/IDownstream: /ent to C/I for !ppro$al

!inane ta#

9e ;nance ta8 s9ows costs 8ased on t9e "roduct Rate Card.

Current !llocation

Costs

Workow: Calculates Cost of /er$ers 8ein6 decommission/ource: "roduct Rate Card 7 C>ICsDownstream: Reportin6

"reGDesi6n Cost Workow: Calculates Cost of /er$ers 8ein6 ordered in "reGdesi6n 0ot used for (5/ource: "roduct Rate Card 7 C>ICsDownstream: Reportin6

"ostGDesi6n Cost Workow: Calculates Cost of /er$ers 8ein6 ordered in "ostG

desi6n7/er$er Desi6n/ource: "roduct Rate CardDownstream: Reportin6

Cost (oidance Calculated Field:Current K "reGdesi6n Costs minus "ostGdesi6n Costs.

VMWare "esi$n Com'lete

#& Process '(er(iewAfter the Sub!itter >inali?ed is chec.ed to es- the re'uest is sent to the desi$nated )usiness

%esi$n Appro#er to re#iew+ The %esi$n Appro#er role is to re#iew the re'uest for co!pleteness

and ensure it !atches with the business $oals+ After re#iewin$ the )usiness %esi$n Appro#erchec.s the %esi$n Co!plete Chec.box to 5es to appro#e the re'uest+ This will !o#e the

VMWare re'uest to PB Appro#al- and will also in parallel send the records in the re'uest to CS"

for app "% appro#al+

User/Group Role "nitial )usiness %esi$n Appro#er

Entry Point Sub!itter >inali?ed

Exit Point Ser#er %esi$n Co!plete

!otifications

When Ser#er %esi$n is co!plete the )usiness "nitial PB Appro#er

is notified+

When PB is appro#ed and CS" Appro#al is co!plete- a notification

is sent to V"CA )uild tea!

Why Reuired)Pro#ides desi$nated )usiness appro#er an opportunit to re#iew the

re'uest and confir! that what is bein$ re'uested is correct+

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*& Reuired Fields

Ser#er %esi$n Co!plete Validations7 App "% is included for each ser#er in the re'uest+

Ser#er %esi$n Co!plete

%ate

Captures %ate when Ser#er %esi$n Co!plete field is chec.ed to

5es

+& Exit Point "alidations8* Validates that an APP "% has been added to VM ser#ers

9* Validates Appro#er is part of the )usiness Appro#al Matrix+

Business P+, &''ro%al and CSI &''ro%al -Parallel.

,0 +%, #pp ,D #ppro(al

#1& Process '(er(iew%ependin$ if the business is "CG or 0on4"CG- the re'uests ta.e a different path in the wor.flow+

The APP "%s for "CG re'uests are appro#ed the PB Appro#er in TCRS+ 0on4"CG re'uests are

sent to CS" for APP "% Appro#al b the App Mana$er+

User/Group Role

"f "CG )usiness then the PB Appro#er in TCRS / "f 0on4"CG

)usiness then App Mana$er in CS"

Entry Point Ser#er %esi$n Co!pleted

Exit Point CS" App "% Appro#al

!otifications

"f the )usiness is "CG- the notification for APP "% appro#al is sent to

the )usiness "nitial PB Appro#er b TCRS+

"f the )usiness is 0on4"CG- the notification for App "% appro#al is

sent to the App Mana$er b CS"+


is sent to V"CA )uild tea!+

Why Reuired) >inancial Transparenc and )usiness Char$ebac.s

*1& Reuired FieldsThe followin$ fields are hidden and onl used for TCRS wor.flowD howe#er the are i!portant

because the tri$$er wor.flow for appro#in$ CS" App "%3s+

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!R/ /er$er ID Workow: Field Captures t9e !R/ /er$er ID t9at is

used 8 C/I and !perture to identif a ser$er

de$ice 6enerated 8 CR/.

Downstream: "assed to C/I and !perture to

identif ser$er.

R&A /tatus 0Request/tatus

Workow: Captures C/I !ppro$al /tatus andupdates CR/ records wit9 t9e !ppro$al or

ReLection status from C/I.

Downstream: "asses appro$ed !pp ID to !perture

Repositor or !perture install record

(alidations: (alidates C/I !pp ID is appro$ed 8efore

updatin6 t9e CR/ ser$er records. If an !"" ID is

reLected it uses C/I !ppro$er and t9e Resu8mitted

Count to determine if t9e !pp ID s9ould 8e

automaticall sent 8ack to C/I

C/I !ppro$er Workow: Captures t9e C/I !ppro$ers /#&ID

(alidation: Determines if t9e !"" ID was reLected

8 t9e C/I sstem if so it sends t9e request 8ack

to C/I as lon6 as t9e Resu8mitted Count is under .

Resu8mitted Count Workow: If !"" ID is reLected due to timeout t9is

;eld will tri66er t9e records to 8e sent 8ack to C/I

as lon6 as t9e $alue in t9is ;eld is under .

+1& Exit Point "alidations

1. (alidates all C/I !pp ID are appro$ed 8efore mo$in6 request to t9e ne't

p9ase.

,,0 *usiness P23 #ppro(al

#4& Process '(er(iew%urin$ the )usiness PB Appro#al phase- the business has an opportunit to re#iew the cost ofthe re'uest and ensure the re'uest is business ali$ned and included in boo. of wor.+ "f there'uest is "CG business- then the PB Appro#er is also responsible for appro#in$ the APP "%s onthe re'uest+

User/Group Role PB Appro#er

Entry Point Ser#er %esi$n Co!pleted

Exit Point PB Appro#ed

!otifications When Ser#er %esi$n is set to 5es the )usiness PB Appro#er is

notified+

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When PB is appro#ed and CS" Appro#al is co!plete- a

notification is sent to V"CA )uild tea!

Why Reuired))usiness is re'uired to re#iew all orders to deter!ine if there is

bud$et to co!plete the order+

*4& Reuired Fields"- !ppro$er

/#&ID

Workow: Captures /#&ID of %usiness !ppro$er and

(alidation: (alidates it a6ainst t9e %usiness !ppro$er

Information to ensure user 9as access to !ppro$e

request.

/ource: a8le Dri$en wit9in CR/

"- !ppro$al =es or o ;eld

Workow: Captures appro$al to mo$e t9e request

forward to proceed to CI (alidations p9ase.

Downstream: ri66ers oti;cation to t9e (5Ware CI(alidation team Requestor /u8mitter and /r.

%usiness 5ana6er.

!ppro$e !"" IDs Workow: Is (isi8le for IC> requests w9ere !"" IDs

are preGappro$ed instead of 8ein6 sent to C/I to 8e

appro$ed 8 !"" 5ana6er.

Downstream: /ends "reGappro$ed !"" IDs to C/I

w9ic9 speeds time to market since request does not

9a$e to wait for !pp 5ana6er to !ppro$e in C/I.

%ud6etedB (alidations: 5ust 8e =es or o $alue prior to "-!ppro$al 8ein6 set to =es

%ud6eted7Forecast

ID

Forecast ID is used to $alidate t9e request is on t9eappro$ed 8usiness 8ook of work.

(alidations: If t9e $alue of %ud6etedB M =es t9en a$alue is required in t9is ;eld.

+4& Exit Point "alidations

8* Validates Appro#er is part of the )usiness PB Appro#al Matrix+

9* Validates all CS" App "%s ha#e been appro#ed before !o#in$ the re'uest to CT" Acceptance

phase+

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C)I &e'tane

#& Process '(er(iew

+5, #ppro(al ta-:

The CT" Appro#als tab has a drop down !enu to select VMWare fro! the Appro#al Tpe+

Selectin$ a VMWare causes the Assi$nee !enu appear+ The Assi$nee !enu is used to capture

the Appro#er/Re#iewer3s na!e+ ,nce the Appro#al tpe is set to VMWare and the Re#iewer is

select fro! the VMWare Re#iewer field+ The Appro#e button is clic.ed to appro#e the re'uest+

User/Group Role: V"CA )uild Tea! 4 (IC!7(5Ware %uild t9is is t9e teamfrom CI t9at mana6es t9e (5 %uild.

Entry Point: CS" Appro#al and PB Appro#al Co!plete

Exit Point: CT" Appro#al Co!plete

!otifications


is sent to V"CA )uild tea!

When the CT" Appro#al is co!plete- a notification is sent to the VMPro#isionin$ tea!+

Why Reuired)

Pro#ides desi$nated CT" wor. strea! an opportunit to re#iew the

re'uest and confir! all the infor!ation re'uired to co!plete the

re'uest is co!plete+

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*& Reuired Fields

C)I Validations

!ppro$al pe 05enu (alidation: (alidate s appro$er 8elon6s to t9e correct CI

!ppro$al >roup.

5enu7/ource: /election must 8e from menu w9ic9 is

8ased on a ta8le matri'.

Downstream: &mail oti;cations

!ppro$er7!ssi6nee7Re$i

ewer 5enu

(alidation: (alidates t9e selected user 9as permission to

appro$e t9e request.

5enu7/ource: /election must 8e from menu w9ic9 is

8ased on a ta8le matri'.

Downstream: &mail oti;cations to !ppro$ers.

!ll !ppro$ed (alidation: (alidates all !ppro$als in CI "9ase 9a$e 8een

completed.

Workow: !utomaticall populated w9en all appro$als are

complete:Downstream: ri66ers &mail oti;cations to all !ppro$al

>roups Requestor /u8mitter /r. %usiness 56r t9at CI

(alidations is complete.

CI !cceptance Date /9ows Date t9e request was appro$ed 8 t9e (5Ware

Re$iewer.

+& Exit Point "alidations

1+ Validates Appro#er is part of the CT" Appro#ers $roup (in this case the VMWare V"CA tea!*

!fter t9e (5Ware (IC! appro$es t9e CI !cceptance t9e request is consideredclosed and t9e pro$isionin6 p9ase 8e6in.

P/V Reords

!fter CI !cceptance is complete (5Ware records desi6nated as (5Ware Requestpe "2( are sent to !perture $ia We8 ser$ices as Install !perture records in ew/tatus.

VMWare Pro%isionin$The VMWare Pro#isionin$ process ta.es place in TCRS for re'uests which ha#e VMWare Re'uest Tpefor )uild B Swin$ and 0et 0ew de#ices+ >or P9V tpe of de#ices- the pro#isionin$ process occurs in

Aperture #ia the install wor.flow+

#& Process '(er(iew,nce CT" appro#al finish the re'uest $et closed in TCRS "nitiation phase and !o#e for VMWare

Pro#isionin$ appro#al- the appro#er need to re#iew/update VM %e#ice 0a!e- Cluster 0a!e and

"P Address for each de#ice re'uested and pro#ide appro#al+

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VM Pro#isionin$ 2pdate screen also pro#ide option to Validation "P address which will #alidate if

pro#ided "P address is not assi$ned to an other VM de#ice in aperture+

-VIC& Build &''ro%er $et seleted #ased on Re$ion + Setor.

User/Group Role: V"CA )uild Tea!

Entry Point: CT" Appro#al

Exit Point: VM Pro#isionin$ Co!plete

!otifications

8+ After CT" appro#al notification $oes out to re$ion and

business sector specific V"CA )uild appro#ers for VM

Pro#isionin$ appro#al

9+ ,nce appro#ed notification $oes to ,S En$ineer for ,S

)uild

Why Reuired

This part of VM installation process V"CA build tea! need to

record this process for trac.in$ and proper !ana$e!ent of the

VM Pro#isionin$ phase+

>ields on VM Pro#isionin$ tab

*& Reuired Fields

2pdate Cluster / "P Address

()utton*

,pens pop window to the screen to update/re#iew VM %e#ice na!e-

Cluster 0a!e- "P Address

V"CA )uild ,#er SA Reason Appro#er can select one of the list #alue to pro#ide ,#er SA Reason

VM Pro#isionin$ Co!plete Chec.in$ this chec.box will co!plete VM Pro#isionin$ appro#al

V"CA S,E"% Records the Appro#ers S,E "%

V"CA Pro#isionin$ %ate Records the VM Pro#isionin$ Co!plete date

: "nfor!ational fields : infor!ational fields will pro#ide at4a4$lance infor!ation to VM

appro#ers li.e- 0u!ber of VM de#ice re'uest in the re'uest and how

!an of those are !issin$ Cluster / "P address infor!ation

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Fields on +luster/,P #ddress screen

Table >ield ist show all the VM %e#ices re'uested on the selected TCRS re'uest

Read onl

colu!ns

Ser#er Model/ Ser#er Machine Tpe/ Ser#er Machine Cate$or/%C ocation/Site

Address are read onl displa fields showin$ the entered infor!ation for selected

de#ice

Ser#er 0a!e >ield to enter VM %e#ice na!e

Wor.flow7 Passed to Aperture Repositor for P9V and 0on4P9V records

Cluster na!e Source7 Aperture

%rop down will show list of clusters appro#er will select cluster where VM de#ice is

$ettin$ installed+

Wor.flow7 Passed to Aperture Repositor for P9V and 0on4P9V records

"P Address "P address of the VM de#ice

Wor.flow7 Passed to Aperture Repositor for 0on4P9V records

Validate "P

()utton*

Wor.flow7 2ses Web Ser#ice to #alidate "P is a#ailable in Aperture+

"t will if chec. the pro#ided "P address is alread been used b another de#ice in

Aperture

+& Exit Point "alidations:

8* Validates all the VM de#ice on the re'uest ha#e %e#ice 0a!e/Cluster 0a!e/"P Address areentered+9* Validates appro#er is defined as VMWare V"CA )uild appro#er

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01S Build &''ro%al

#& Process '(er(iewAfter VM Pro#isionin$ co!plete re'uest $oes to ,S )uild phase- once ,S build is co!plete ,S )uild

En$ineer need to pro#ide ,S )uild co!plete !ar.ed on TCRS re'uest+

User/Group Role: VMWare ,S )uild En$ineer

Entry Point: VM Pro#isionin$ Co!plete

Exit Point: ,/s )uild Co!plete

!otifications

8+ After VM Pro#isionin$ Co!plete notification $oes out to re$ion

specific VMWare ,S )uild En$ineers for ,S )uild process

9+ ,nce appro#ed notification $oes to SA and SA Mana$er

Why Reuired

This part of VM installation process ,S )uild tea! records the process

in TCRS for trac.in$ and proper !ana$e!ent of the VM Pro#isionin$

phase+

*& Reuired Fields

,/S )uild Co!plete Chec.box to !a.e the ,S )uild Co!plete

,/s )uild En$ineer To select the En$ineer who perfor!ed ,S )uild on all the VM de#ices+

Source7 Table Matrix in TCRS

,/S )uild Co!plete %ate %ate when ,/S build co!pleted

,/S )uild Co!pleted ) Record the 2ser who !ar.ed ,S )uild Co!plete on the selected

re'uest

+& Exit Point "alidations8* Validates if the ,S )uild En$ineer na!e has been entered+9* Validates the appro#er is defined as VMWare ,S )uild En$ineer in TCRS+

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%# "alidation

#& Process '(er(iewAfter ,S )uild process is co!pleted the re'uest !o#es to >inal Validation+ "n this phase the SA will

re#iew and update additional infor!ation re'uired prior to pushin$ the VMware3s directl to the ApertureRepositor #ia web ser#ice+

>ields to pro#ide additional infor!ation

User/Group Role: SA / SA Mana$er

Entry Point: ,S )uild Co!plete

Exit Point: SA Validation Co!plete

!otifications8+ 0otification $oes out to SA / SA !ana$er to re#iew and

update additional infor!ation on VM %e#ice

Why ReuiredThis is the final re#iew and #alidation step before VM %e#ice is

!ar.ed for installed in Aperture Repositor+

*& Reuired Fields

Table >ield Will displa all the VM de#ice re'uested in selected TCRS re'uest

2


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"nfor!ational >ields %ispla ,nl field7

Ser#er 0a!e- Support Group Tpe- Ser#er Machine Tpe- Ser#er Machine

Cate$or- Cluster 0a!e- "P Address fields pro#ided on the screen are read onl

and onl for infor!ational purpose

Support Group >ield will pro#ide the list of Support Groups- SA need to pro#ide the select VM

de#ice Support Group na!e

Source7 Aperture

%ownstrea!7 Passed to Aperture Repositor for 0on4P9V records

Validation7 Must be selected fro! Menu

Pri!ar Contact ist will pro#ide list of SA on the selected support $roup- SA will pro#ide the pri!ar

SA na!e who support the selected de#ice

Source7 Aperture



)usiness Area SA need to select the na!e of the business usin$ the selected VM %e#ice

Source7 Aperture%ownstrea!7 Passed to Aperture Repositor for 0on4P9V records


%e#ice Monitorin$ Tpe of de#ice !onitorin$ re'uired for selected de#ice

Source7 Aperture



%e#ice Monitorin$

Tier

0a!e of the %e#ice Monitorin$ Tier

Source7 Aperture



)ac.up Tpe Tpe of the )ac.up re'uired for selected de#ice

Source7 Aperture



Validate "P ()utton* Wor.flow7 2ses Web Ser#ice to #alidate "P is a#ailable in Aperture+

"t will if chec. the pro#ided "P address is alread been used b another de#ice in

Aperture+

2+


26/27

!ields for S& Validation Com'lete Proess

2pdate Additional

"nfor!ation ()utton*

Clic.in$ this button will open additional infor!ation screen for SA / Sa Mana$er to

re#iew and update additional infor!ation

SA Validation

Co!plete

Chec.box to !ar. co!pletion of SA Validation process

Validation7 Validates all the re'uired infor!ation in the SA Validation screen has

been co!pleted is co!pleted+

Downstream: 5ri66ers "$ Records to -e sent to the #perture Repository7

Reportin6

SA Validation

Co!plete %ate

Record the date when SA Validation is co!pleted

SA Validation

Co!pleted )

Record the person who co!pleted the SA Validation

+& Exit Point "alidations8* Validates whether all the re'uired infor!ation is filled on all the VM %e#ices re'uested in the re'uest+

9* Validates the appro#er is SA / SA Mana$er selected on the re'uest

WS", 2sed to send VM(s to &'erture Re'ository -3ot for Physial Ser%ers."R#D

htt':11a's4d'4e#567nam7nsroot7net1dim4e#1&'ertureSer%ieser%i

ea$ent7asmx84sdl

H!

htt':11asset'ro%isionin$7uat7iti$rou'7net1dim4e#1&'ertureSer%ie

ser%iea$ent7asmx84sdl

2,
http://apswdcpweb01.nam.nsroot.net/dcimweb/ApertureServiceserviceagent.asmx?wsdlhttp://apswdcpweb01.nam.nsroot.net/dcimweb/ApertureServiceserviceagent.asmx?wsdlhttp://assetprovisioning.uat.citigroup.net/dcimweb/ApertureServiceserviceagent.asmx?wsdlhttp://assetprovisioning.uat.citigroup.net/dcimweb/ApertureServiceserviceagent.asmx?wsdlhttp://apswdcpweb01.nam.nsroot.net/dcimweb/ApertureServiceserviceagent.asmx?wsdlhttp://apswdcpweb01.nam.nsroot.net/dcimweb/ApertureServiceserviceagent.asmx?wsdlhttp://assetprovisioning.uat.citigroup.net/dcimweb/ApertureServiceserviceagent.asmx?wsdlhttp://assetprovisioning.uat.citigroup.net/dcimweb/ApertureServiceserviceagent.asmx?wsdl


27/27

&'ternal /stems Hsed for (5Ware

!pplication !pplication Description Inte6ration Description

C/I

CS" is a repositor of internall4de#eloped and custo!i?ed #endorapplications+ "t pro#ides a process forapplication !ana$ers to !ana$e and

appro#e the ser#ers on which theirapplications are installed and how theser#ers are lin.ed and char$ed bac. tothe client+

CR/ connects wit9 C/I forappro$al of application IDNsassociated to a ser$er

!perture

Aperture is a %ata Center !ana$e!enttool for installin$ phsical ser#ers and#irtuals into the Citi$roup %ata Centersand Tech Roo!s+

CR/ 6enerates !perture Instarecords or writes directl torepositor for (5Ware ser$erde$ices.

C>IC/ 0for !5 #nl

C>IC/ tracks t9e mont9lc9ar6e8acks for all Citi6roupser$ers

!n 5/ !ccess D% containin6 t9mont9l !5 ser$erc9ar6e8acks is loaded into CR

9is information is used to

determine t9e cost sa$in6s ofser$ers 8ein6 decommissioned$s. new ser$ers.

!perture Reportin6/er$ers 0(eronica!maa

"ro$ide reportin6 capa8ilities for!perture data and CR/ in t9enear future

9ese reportin6 ser$ers willproduce reports t9e a66re6ate

CR/ and !perture data to6enerate &2& reportin6

>DW

>lo8al Data ware9ouse0&mploee feed from ER

Hploaded quarterl into CR/.9is information is used topopulate contact userinformation in CR/ requests.

eWorkow

Re$iew and !ppro$al sstem for

t9e "roLect &'penditure "roposal0"&" and is used to appro$epurc9ases o$er O144k

File is loaded into CR/ weeklt9at populate "&" Create and!ppro$al dates

Crstal Report ser$er0CI reportin6

"ro$ide reportin6 capa8ilities forCR/ data

Hsed to 6enerate dail andweekl reports for e'ample#$er /! &2& and Forecastin6reports.

CI "roduct Rate Card

;le

9e ;le contains t9e mont9lFIC# c9ar6e8ack $alues for allp9sical ser$ers $irtuals /!D

and perip9erals.

5anuall uploaded at t9e8e6innin6 of e$er ear 8asedon t9e data ;le pro$ided 8Fincon. Hsed to estimate t9emont9l c9ar6e for new ser$er

orders

2

Date post:	01-Jun-2018
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Vmware Process

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