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VMWARE VREALIZE OPERATIONS MANAGEMENT PACK FOR SAP HANA User Guide
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Page 1: VMWARE VREALIZE OPERATIONS MANAGEMENT ...7 Blue Medora VMware vRealize Operations Management Pack for SAP HANA User Guide3.3 SAP HANA Overview The SAP HANA Overview dashboard provides

VMWARE VREALIZE OPERATIONS MANAGEMENT PACK FOR

SAP HANA

User Guide

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1. Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32. Introduction to the Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1 How the Management Pack Collects Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32.2 Data the Management Pack Collects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32.3 Inventory Tree (Traversal Spec) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3. Dashboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53.1 SAP HANA Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53.2 SAP HANA Host Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63.3 SAP HANA Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

4. Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85. Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96. Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107. Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108. Analysis Badges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119. Troubleshooting the Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

9.1 Troubleshooting an Adapter Instance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129.2 Testing Connection Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129.3 Viewing System Log Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

10. Appendix I: Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1411. Appendix II: Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2412.  Appendix III: Capacity Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

TABLE OF CONTENTS

NOTE: This document supports the version of each product listed, as well as all subsequent versions, until a new edition replaces it.

You can find the most up-to-date technical documentation on the Blue Medora support site at: http://support.bluemedora.com.

The Blue Medora website also provides the latest product updates. If you have comments about this documentation, submit your feedback to: [email protected].

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1. Purpose

The Blue Medora VMware vRealize Operations (vROps) Management Pack for SAP HANA User Guide describes the primary features of the Management Pack for SAP HANA, including dashboards, views, reports, alerts, and metrics that allow users to optimize the monitoring and management of SAP HANA resources from within vRealize Operations.

2. Introduction to the Management Pack

The Management Pack for SAP HANA is an embedded adapter for vRealize Operations (vROps) that monitors SAP HANA systems remotely. The Management Pack retrieves data regarding resources by connecting to each supported SAP HANA database.

This section includes the following topics:•  How the Management Pack Collects Data•  Data the Management Pack Collects•  Inventory Tree (Traversal Spec)

2.1 How the Management Pack Collects Data

During each data collection cycle, the Management Pack opens a connection to the configured SAP HANA database and queries it to retrieve metrics regarding SAP HANA resources.

The collection interval for the adapter instance resource determines how often the Management Pack collects data. The default collection interval is five minutes.

The Management Pack supports Autodiscovery and manual discovery of resources. When you enable Autodiscovery for an adapter instance, the Management Pack creates resources in vRealize Operations and collects data after the main collection query runs. If a new resource belongs to a resource kind that does not exist in vROps, the Management Pack creates the resource kind.

2.2 Data the Management Pack Collects

The Management Pack can collect performance data, relationships, and events for the following SAP HANA resources:

1. SAP HANA System2. SAP HANA Host3. SAP HANA Service4. SAP HANA Disk5. SAP HANA Volume

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2.3 Inventory Tree (Traversal Spec)

The Inventory Tree (Traversal Spec) feature within vROps allows you to easily navigate your environment. The hierarchical structure implicitly shows relationships among resource kinds and enables quick drill-downs to root-cause issues.

Figure 1: Example Traversal Spec

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3. Dashboards

Dashboards are the primary user interface that allow users to monitor SAP HANA resources from within vRealize Operations.

The following dashboards are available in the Management Pack:•  SAP HANA Environment•  SAP HANA Host Details•  SAP HANA Overview

3.1 SAP HANA Environment

The SAP HANA Environment dashboard provides details about your SAP HANA resources. Select a resource from the Environment widget on the left to view its alerts and metrics.

Figure 2: SAP HANA Environment Dashboard

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3.2 SAP HANA Host Details

The SAP HANA Host Details dashboard provides an overview of your SAP HANA hosts. Select a host from the heatmap to view its workload, capacity remaining, statements summary, and connections.

Figure 3: SAP HANA Host Details Dashboard

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3.3 SAP HANA Overview

The SAP HANA Overview dashboard provides an overview of your SAP HANA systems. Select a system from the widget on the left to view its properties, workload, capacity remaining, request summary, and a topology view of the relationships to the selected system.

Figure 4: SAP HANA Overview Dashboard

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4. Views

The vROps Management Pack for SAP HANA creates views that allow the user to view statistics of metrics for various SAP HANA resources. The views help give a broad picture of the entire system, as opposed to a more in depth view.

Table 1: Management Pack Views

VIEW TYPE DESCRIPTION

SAP HANA Host Connections Trend Summary of connections to SAP HANA Host

SAP HANA Host Performance List Summary of various performance metrics for SAP HANA Hosts

SAP HANA Host Statement Summary List Summary of select, update, and expensive statements for SAP HANA Host

SAP HANA Host Utilization List Summary of core and memory utilization for SAP HANA Hosts

SAP HANA Service Performance List Summary of various performance metrics for SAP HANA Services

SAP HANA Service Utilization List Summary of CPU utilization for SAP HANA Services

SAP HANA System Performance List Summary of various performance metrics for a SAP HANA System

SAP HANA System Request Summary List Summary of requests rate and response time for SAP HANA Systems

SAP HANA System Utilization List Summary of core and memory utilization for SAP HANA System

To access the Management Pack views, go to Environment > All Objects > SAP HANA and double-click on the desired Object (resource). Select the Details tab, then Views. The available views for that resource are listed and can be selected.

Figure 5: Accessing Management Pack Views

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5. Reports

The Management Pack for SAP HANA contains two out-of-the-box reports, as listed below. Most reports contain one or more of the views listed in section “4. Views”. These reports can be exported and easily shared with key stakeholders in either .pdf or .csv formats.

Table 2: Management Pack Reports

REPORT DESCRIPTION

SAP HANA Performance Summary of various performance metrics for Systems, Hosts, and Services

SAP HANA Utilization Summary of CPU, memory, and other utilizations of Systems, Hosts, and Services

To access the Management Pack reports, go to Environment > All Objects > SAP HANA and double-click on the desired Object (resource). Select the Reports tab, then Report Templates.

To run the selected report, click the Run Template icon ( ), then click Generated Reports, to select the report in your preferred format.

Figure 6: Accessing Management Pack Reports

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6. Tags

To further customize your views within the Management Pack, one tag is currently available for filtering by:•  SAP HANA Hosts Virtual Machines

To select a tag, perform the following steps:

NOTE: Depending on the dashboard, the steps for selecting a tag may vary slightly.

1. Click on the Content navigation shortcut ( ).2. Click on the Dashboards view in the navigation pane.3. Select Edit ( ) on the widget.4. Select Edit Widget ( ) for the widget you want to edit.5. Expand the SAP HANA Tag option.6. Select the desired tag and click Save.

7. Alerts

The Management Pack pulls alerts and events from SAP HANA resources and displays them in vRealize Operations as alerts. Refer to section “11. Appendix II: Alerts” for the full list of alerts.

Figure 7: Alert Example

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8. Analysis Badges

Using the predictive analytics capabilities of the vROps Analysis Badges through capacity definitions, the Management Pack for SAP HANA populates capacity and utilization breakdowns for several SAP HANA resource kinds. Refer to section “12. Appendix III: Capacity Definitions” for the full list of resource kinds and capacity definitions.

Figure 8: Analysis Badge Example

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9. Troubleshooting the Management Pack

Known troubleshooting information can help you diagnose and correct common problems with the Management Pack for SAP HANA.

This section includes the following topics:•  Troubleshooting an Adapter Instance•  Testing Connection Failures•  Viewing System Log Files

9.1 Troubleshooting an Adapter Instance

Perform these general troubleshooting steps to diagnose and correct problems with an adapter instance:•  Edit the adapter instance and click Test Connection to verify the connection to vROps. Refer to

section “9.2 Testing Connection Failures”.•  View the collection status and collection state for the adapter instance resource on the Inventory

Explorer page in vROps.•  Check the adapter and collector logs for errors. Refer to section “9.3 Viewing System Log Files”, for

details.

9.2 Testing Connection Failures

When clicking Test Connection in the Manage Solution window when adding an adapter instance, the following connection errors are possible.

9.2.1 Unreachable Host

Unable to establish a valid connection to the target system. System is unavailable (Host is unknown or unreachable).

9.2.2 Incorrect User Name/Password

Unable to establish a valid connection to the target system. Authentication failure, check User Name and Password.

9.2.3 Incorrect Port

Unable to establish a valid connection to the target system. Unable to connect to server. Verify your connection settings.

NOTE: The port number is bound to the instance of the database. For more information on ranges and rules for port numbers, refer to: https://wiki.scn.sap.com/wiki/display/TCPIP/SAP+HANA+Platform

9.2.4 Invalid SSL Certificate

Unable to establish a valid connection to the target system. SSL Certificate Validation failed, verify your certificate is correct.

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9.3 Viewing System Log Files

You can view adapter errors in the adapter and collector log files. You can view the adapter and collector log files in the vROps user interface or in an external log viewer.

•  The adapter log files are in the $VCOPS_BASE/user/log/adapters/SAPHANAAdapter/ folder.•  The collector log files are in the $VCOPS_BASE/user/log/ folder.

The logging level is set to WARNING by default. To troubleshoot issues, set the logging level to INFO. To view detailed messages, including micro steps, queries, and returned results, set the logging level to DEBUG.

You can set the base log level for the collector via Administration ( ) > Support > Logs > Select COLLECTOR folder > Select Edit Properties icon ( ) > Edit Root logger level.

NOTE: If you set the logging level to DEBUG, log files can become large very quickly. Set the logging level to DEBUG only for short periods of time.

For complete information about viewing log files and modifying log levels, refer to the VMware vRealize Operations online help.

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10. Appendix I: Metrics

The Management Pack for SAP HANA collects the following metrics by SAP HANA Resource Kinds.

Table 3: Management Pack Metrics

RESOURCE KIND RESOURCE GROUP

RESOURCE ATTRIBUTE

ATTRIBUTE TYPE ATTRIBUTE DESCRIPTION

SAP HANA Tag Relationships Virtual Machine Children string List of children Virtual Machine

resources

SAP HANA Disk Capacity Total Size integer The Total Size of the Disk.

SAP HANA Disk Capacity Used Size integer The Used Size of the Disk.

SAP HANA Disk Capacity Utilization float The Utilization of the Disk.

SAP HANA Disk Details Device Name string The Device Name of the Disk.

SAP HANA Disk Details Disk IDs on Device string The Disk IDs on Device of the Disk.

SAP HANA Disk Details Host string The Host of the Disk.

SAP HANA Disk I/O Total Read Size integer The Total Read Size of the Disk.

SAP HANA Disk I/O Total Reads float The Total Reads of the Disk.

SAP HANA Disk I/O Total Write Size integer The Total Write Size of the Disk.

SAP HANA Disk I/O Total Writes float The Total Writes of the Disk.

SAP HANA Disk Relationships System Parents string List of parent System resources

SAP HANA Host CPU CPU Usage float The CPU Usage of the Host.

SAP HANA Host CPU CPU Utilization float The CPU Utilization of the Host.

SAP HANA Host CPU Database CPU Time float The Database CPU Time of the Host.

SAP HANA Host CPU Total CPU Time float The Total CPU Time of the Host.

SAP HANA Host Cache Cache Capacity integer The Cache Capacity of the Host.

SAP HANA Host Cache Cache Entries float The Cache Entries of the Host.

SAP HANA Host Cache Cache Hits float The Cache Hits of the Host.

SAP HANA Host Cache Cache Inserts float The Cache Inserts of the Host.

SAP HANA Host Cache Cache Invalidates float The Cache Invalidates of the Host.

SAP HANA Host Cache Cache Misses float The Cache Misses of the Host.

SAP HANA Host Cache Caches integer The Caches of the Host.

SAP HANA Host Cache Used Cache integer The Used Cache of the Host.

SAP HANA Host Details Failover Group string The Failover Group of the Host.

SAP HANA Host Details IP Address string The IP Address of the Host.

SAP HANA Host Details Max Service Start Time string The Max Service Start Time of the

Host.

SAP HANA Host Details Storage Partition string The Storage Partition of the Host.

SAP HANA Host Memory Database Memory Used integer The Database Memory Used of the

Host.

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RESOURCE KIND RESOURCE GROUP

RESOURCE ATTRIBUTE

ATTRIBUTE TYPE ATTRIBUTE DESCRIPTION

SAP HANA Host Memory Database Memory Utilization float The Database Memory Utilization of

the Host.

SAP HANA Host Memory Database Resident Memory integer The Database Resident Memory of

the Host.

SAP HANA Host Memory Memory Allocation Limit integer The Memory Allocation Limit of the

Host.

SAP HANA Host Memory Physical Memory Utilization float The Physical Memory Utilization of

the Host.

SAP HANA Host Memory Total Physical Memory integer The Total Physical Memory of the

Host.

SAP HANA Host Memory Total Resident Memory integer The Total Resident Memory of the

Host.

SAP HANA Host Memory Used Physical Memory integer The Used Physical Memory of the

Host.

SAP HANA Host Network Total Data Received float The Total Data Received of the Host.

SAP HANA Host Network Total Data Sent float The Total Data Sent of the Host.

SAP HANA Host Network Total Data Transferred float The Total Data Transferred of the

Host.

SAP HANA Host Roles Actual Indexserver Role string The Actual Indexserver Role of the

Host.

SAP HANA Host Roles Actual Nameserver Role string The Actual Nameserver Role of the

Host.

SAP HANA Host Roles Configured Indexserver Role string The Configured Indexserver Role of 

the Host.

SAP HANA Host Roles Configured Nameserver Role string The Configured Nameserver Role of 

the Host.

SAP HANA Host Status Active string The Active of the Host.

SAP HANA Host Status Failover string The Failover of the Host.

SAP HANA Host Status Record Locks integer The Record Locks of the Host.

SAP HANA Host Status Status string The Status of the Host.

SAP HANA Host Status Uptime float The Uptime of the Host.

SAP HANA Host Swap Swap Utilization float The Swap Utilization of the Host.

SAP HANA Host Swap Total Swap Capacity integer The Total Swap Capacity of the Host.

SAP HANA Host Swap Used Swap integer The Used Swap of the Host.

SAP HANA Host Transactions Aborting Transactions integer The Aborting Transactions of the

Host.

SAP HANA Host Transactions Active Prepare Commit Transactions integer The Active Prepare Commit

Transactions of the Host.

SAP HANA Host Transactions Active Transactions integer The Active Transactions of the Host.

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RESOURCE KIND RESOURCE GROUP

RESOURCE ATTRIBUTE

ATTRIBUTE TYPE ATTRIBUTE DESCRIPTION

SAP HANA Host TransactionsAverage Current Transaction Run Time

float The Average Current Transaction Run Time of the Host.

SAP HANA Host Transactions Current Transactions integer The Current Transactions of the Host.

SAP HANA Host TransactionsDDL Garbage Collection Transactions

integer The DDL Garbage Collection Transactions of the Host.

SAP HANA Host Transactions External Transactions integer The External Transactions of the

Host.

SAP HANA Host Transactions Garbage Collection Transactions integer The Garbage Collection

Transactions of the Host.

SAP HANA Host Transactions Inactive Transactions integer The Inactive Transactions of the Host.

SAP HANA Host Transactions Internal Transactions integer The Internal Transactions of the Host.

SAP HANA Host TransactionsMax Current Transaction Run Time

float The Max Current Transaction Run Time of the Host.

SAP HANA Host Transactions Partial Aborting Transactions integer The Partial Aborting Transactions of

the Host.

SAP HANA Host Transactions Precommitted Transactions integer The Precommitted Transactions of

the Host.

SAP HANA Host Transactions Total Transactions integer The Total Transactions of the Host.

SAP HANA Host Transactions User Transactions integer The User Transactions of the Host.

SAP HANA Host Workload Active Threads integer The Active Threads of the Host.

SAP HANA Host Workload Average Response Time float The Average Response Time of the

Host.

SAP HANA Host Workload Blocked Transactions integer The Blocked Transactions of the

Host.

SAP HANA Host Workload Current Connections integer The Current Connections of the Host.

SAP HANA Host Workload Expensive Statements integer The Expensive Statements of the

Host.

SAP HANA Host Workload Expensive Statements Duration integer The Expensive Statements Duration

of the Host.

SAP HANA Host Workload Idle Connections integer The Idle Connections of the Host.

SAP HANA Host Workload Inactive Threads integer The Inactive Threads of the Host.

SAP HANA Host Workload Jobs integer The Jobs of the Host.

SAP HANA Host Workload Request Rate float The Request Rate of the Host.

SAP HANA Host Workload Running Connections integer The Running Connections of the

Host.

SAP HANA Host Workload Total Select Executions float The Total Select Executions of the

Host.

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RESOURCE KIND RESOURCE GROUP

RESOURCE ATTRIBUTE

ATTRIBUTE TYPE ATTRIBUTE DESCRIPTION

SAP HANA Host Workload Total Update Executions float The Total Update Executions of the

Host.

SAP HANA Host Relationships Service Children string List of child Service resources

SAP HANA Host Relationships System Parents string List of parent System resources

SAP HANA Host Relationships Virtual Machine Parents string List of parent Virtual Machine

resources

SAP HANA Service CPU Process CPU integer The Process CPU of the Service.

SAP HANA Service Cache Cache Capacity integer The Cache Capacity of the Service.

SAP HANA Service Cache Cache Entries float The Cache Entries of the Service.

SAP HANA Service Cache Cache Hits float The Cache Hits of the Service.

SAP HANA Service Cache Cache Inserts float The Cache Inserts of the Service.

SAP HANA Service Cache Cache Invalidates float The Cache Invalidates of the Service.

SAP HANA Service Cache Cache Misses float The Cache Misses of the Service.

SAP HANA Service Cache Cache Used integer The Cache Used of the Service.

SAP HANA Service Cache Caches integer The Caches of the Service.

SAP HANA Service Details Process ID integer The Process ID of the Service.

SAP HANA Service Details SQL Port string The SQL Port of the Service.

SAP HANA Service Details Service Port string The Service Port of the Service.

SAP HANA Service Details Service Role string Coordinator type in distributed landscape

SAP HANA Service Details Start Time string The Start Time of the Service.

SAP HANA Service Details Uptime float The Uptime of the Service.

SAP HANA Service Garbage Collection Enters float The Enters of the Service.

SAP HANA Service Garbage Collection Histories float The Histories of the Service.

SAP HANA Service Garbage Collection Processed Jobs float The Processed Jobs of the Service.

SAP HANA Service Garbage Collection Queue Empty Count float The Queue Empty Count of the

Service.

SAP HANA Service Garbage Collection Queue Load Count float The Queue Load Count of the

Service.

SAP HANA Service Garbage Collection

Queue NonEmpty Load Count float The Queue NonEmpty Load Count

of the Service.

SAP HANA Service Garbage Collection Savepoints float The Savepoints of the Service.

SAP HANA Service Garbage Collection Started Jobs float The Started Jobs of the Service.

SAP HANA Service Garbage Collection Waiters float The Waiters of the Service.

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RESOURCE KIND RESOURCE GROUP

RESOURCE ATTRIBUTE

ATTRIBUTE TYPE ATTRIBUTE DESCRIPTION

SAP HANA Service Memory Effective Allocation Limit integer The Effective Allocation Limit of the 

Service.

SAP HANA Service Memory Memory Used integer The Memory Used of the Service.

SAP HANA Service Memory Utilization float The Utilization of the Service.

SAP HANA Service Status Active string The Active of the Service.

SAP HANA Service Status Record Locks integer The Record Locks of the Service.

SAP HANA Service Workload Aborting Transactions integer The Aborting Transactions of the

Service.

SAP HANA Service Workload Active Prepare Commit Transactions integer The Active Prepare Commit

Transactions of the Service.

SAP HANA Service Workload Active Threads integer The Active Threads of the Service.

SAP HANA Service Workload Active Transactions integer The Active Transactions of the Service.

SAP HANA Service WorkloadAverage Current Transaction Run Time

float The Average Current Transaction Run Time of the Service.

SAP HANA Service Workload Blocked Transactions integer The Blocked Transactions of the

Service.

SAP HANA Service Workload Current Transactions integer The Current Transactions of the Service.

SAP HANA Service WorkloadDDL Garbage Collection Transactions

integer The DDL Garbage Collection Transactions of the Service.

SAP HANA Service Workload Expensive Statements integer The Expensive Statements of the

Service.

SAP HANA Service Workload Expensive Statements Duration integer The Expensive Statements Duration

of the Service.

SAP HANA Service Workload External Transactions integer The External Transactions of the

Service.

SAP HANA Service Workload Garbage Collection Transactions integer The Garbage Collection

Transactions of the Service.

SAP HANA Service Workload Idle Connections integer The Idle Connections of the Service.

SAP HANA Service Workload Inactive Threads integer The Inactive Threads of the Service.

SAP HANA Service Workload Inactive Transactions integer The Inactive Transactions of the Service.

SAP HANA Service Workload Internal Transactions integer The Internal Transactions of the Service.

SAP HANA Service Workload Jobs integer The Jobs of the Service.

SAP HANA Service WorkloadMax Current Transaction Run Time

float The Max Current Transaction Run Time of the Service.

SAP HANA Service Workload Open Files integer The Open Files of the Service.

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RESOURCE KIND RESOURCE GROUP

RESOURCE ATTRIBUTE

ATTRIBUTE TYPE ATTRIBUTE DESCRIPTION

SAP HANA Service Workload Partial Aborting Transactions integer The Partial Aborting Transactions of

the Service.

SAP HANA Service Workload Pending Requests integer The Pending Requests of the Service.

SAP HANA Service Workload Precommitted Transactions integer The Precommitted Transactions of

the Service.

SAP HANA Service Workload Requests float The Requests of the Service.

SAP HANA Service Workload Response Time integer The Response Time of the Service.

SAP HANA Service Workload Running Connections integer The Running Connections of the

Service.

SAP HANA Service Workload User Transactions integer The User Transactions of the Service.

SAP HANA Service Relationships Host Parents string List of parent Host resources

SAP HANA Service Relationships Volume Children string List of child Volume resources

SAP HANA ServiceService Shared Memory

Category string The Category of the Service Shared Memory.

SAP HANA ServiceService Shared Memory

Host string The Host of the Service Shared Memory.

SAP HANA ServiceService Shared Memory

Port string The Port of the Service Shared Memory.

SAP HANA ServiceService Shared Memory

Allocated Size integer The Allocated Size of the Service Shared Memory.

SAP HANA ServiceService Shared Memory

Free Size integer The Free Size of the Service Shared Memory.

SAP HANA ServiceService Shared Memory

Used Size integer The Used Size of the Service Shared Memory.

SAP HANA ServiceService Shared Memory

Service Parents string List of parent Service resources

SAP HANA System CPU Average Core Utilization float The average core utilization the

System.

SAP HANA System CPU I/O Wait Time float The I/O Wait Time of the System.

SAP HANA System CPU Idle Time float The Idle Time of the System.

SAP HANA System CPU System Time float The System Time of the System.

SAP HANA System CPU User Time float The User Time of the System.

SAP HANA System Details Total Hosts integer The Total Hosts of the System.

SAP HANA System Details Version string The Version of the System.

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RESOURCE KIND RESOURCE GROUP

RESOURCE ATTRIBUTE

ATTRIBUTE TYPE ATTRIBUTE DESCRIPTION

SAP HANA System Disk Data Backup Capacity integer The Data Backup Capacity of the

System.

SAP HANA System Disk Data Backup Usage integer The Data Backup Usage of the System.

SAP HANA System Disk Data Backup Utilization float The Data Backup Utilization of the

System.

SAP HANA System Disk Data Capacity integer The Data Capacity of the System.

SAP HANA System Disk Data Usage integer The Data Usage of the System.

SAP HANA System Disk Data Utilization float The Data Utilization of the System.

SAP HANA System Disk Log Backup Capacity integer The Log Backup Capacity of the

System.

SAP HANA System Disk Log Backup Usage integer The Log Backup Usage of the System.

SAP HANA System Disk Log Backup Utilization float The Log Backup Utilization of the

System.

SAP HANA System Disk Log Capacity integer The Log Capacity of the System.

SAP HANA System Disk Log Usage integer The Log Usage of the System.

SAP HANA System Disk Log Utilization float The Log Utilization of the System.

SAP HANA System Disk Trace Capacity integer The Trace Capacity of the System.

SAP HANA System Disk Trace Usage integer The Trace Usage of the System.

SAP HANA System Disk Trace Utilization float The Trace Utilization of the System.

SAP HANA System Host Information CPU Cores integer The CPU Cores of the System.

SAP HANA System Host Information CPU Model string The CPU Model of the System.

SAP HANA System Host Information Hostnames string The Hostnames of the System.

SAP HANA System Host Information IP Addresses string The IP Addresses of the System.

SAP HANA System Host Information

Operating System Name string The Operating System Name of the

System.

SAP HANA System Host Information Physical Memory integer The Physical Memory of the

System.

SAP HANA System Host Information Public Name string The Public Name of the System.

SAP HANA System Host Information Swap Memory integer The Swap Memory of the System.

SAP HANA System License Days Until License Expiration string The Days Until License Expiration of

the System.

SAP HANA System License Hardware Key string The Hardware Key of the System.

SAP HANA System License Install Number string The Install Number of the System.

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RESOURCE KIND RESOURCE GROUP

RESOURCE ATTRIBUTE

ATTRIBUTE TYPE ATTRIBUTE DESCRIPTION

SAP HANA System License License Expiration Date string The License Expiration Date of the

System.

SAP HANA System License License is Enforced string The License is Enforced of the System.

SAP HANA System License License is Locked Down string The License is Locked Down of the

System.

SAP HANA System License License is Permanent string The License is Permanent of the

System.

SAP HANA System License License is Valid string The License is Valid of the System.

SAP HANA System License Product Limit integer The Product Limit of the System.

SAP HANA System License Product Name string The Product Name of the System.

SAP HANA System License Product Usage integer The Product Usage of the System.

SAP HANA System License Product Utilization float The Product Utilization of the System.

SAP HANA System License System ID string The System ID of the System.

SAP HANA System License System Number string The System Number of the System.

SAP HANA System Memory Global Allocation Limit integer The Global Allocation Limit of the

System.

SAP HANA System Memory Physical Memory Used integer The Physical Memory Used of the

System.

SAP HANA System Memory Physical Memory Utilization float The Physical Memory Utilization of

the System.

SAP HANA System Memory Total Physical Memory integer The Total Physical Memory of the

System.

SAP HANA System Memory Total Virtual Memory integer The Total Virtual Memory of the System.

SAP HANA System Memory Virtual Memory Used integer The Virtual Memory Used of the System.

SAP HANA System Memory Virtual Memory Utilization float The Virtual Memory Utilization of

the System.

SAP HANA System Status Alerts Status string The Alerts Status of the System.

SAP HANA System Status All Services Started Status string The All Services Started Status of

the System.

SAP HANA System Status CPU Status string The CPU Status of the System.

SAP HANA System Status Disk Data Status string The Disk Data Status of the System.

SAP HANA System Status Disk Log Status string The Disk Log Status of the System.

SAP HANA System Status Disk Trace Status string The Disk Trace Status of the System.

SAP HANA System Status Last Update Install Time string The Last Update Install Time of the

System.

SAP HANA System Status Memory Status string The Memory Status of the System.

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RESOURCE KIND RESOURCE GROUP

RESOURCE ATTRIBUTE

ATTRIBUTE TYPE ATTRIBUTE DESCRIPTION

SAP HANA System Workload Average Response Time float The Average Response Time of the

System.

SAP HANA System Workload Blocked Transactions integer The Blocked Transactions of the

System.

SAP HANA System Workload Expensive Statement Duration integer The Expensive Statement Duration

of the System.

SAP HANA System Workload Expensive Statements integer The Expensive Statements of the

System.

SAP HANA System Workload Idle Connections integer The Idle Connections of the System.

SAP HANA System Workload Inactive Hosts float The Inactive Hosts of the System.

SAP HANA System Workload Jobs integer The Jobs of the System.

SAP HANA System Workload Request Rate float The Request Rate of the System.

SAP HANA System Workload Running Connections integer The Running Connections of the

System.

SAP HANA System Workload Running Hosts integer The Running Hosts of the System.

SAP HANA System Relationships Disk Children string List of child Disk resources

SAP HANA System Relationships Host Children string List of child Host resources

SAP HANA Volume Calls Close Calls float The Close Calls of the Volume.

SAP HANA Volume Calls Exists Calls float The Exists Calls of the Volume.

SAP HANA Volume Calls GetDeviceID Calls float The GetDeviceID Calls of the Volume.

SAP HANA Volume Calls GetModificationTime Calls float The GetModificationTime Calls of 

the Volume.

SAP HANA Volume Calls GetSize Calls float The GetSize Calls of the Volume.

SAP HANA Volume Calls Open Calls float The Open Calls of the Volume.

SAP HANA Volume Calls Remove Calls float The Remove Calls of the Volume.

SAP HANA Volume Calls Resize Calls float The Resize Calls of the Volume.

SAP HANA Volume Calls Sync Calls float The Sync Calls of the Volume.

SAP HANA Volume Capacity Data Size integer The Data Size of the Volume.

SAP HANA Volume Capacity Log Size integer The Log Size of the Volume.

SAP HANA Volume Details Disk IDs string The Disk IDs of the Volume.

SAP HANA Volume Details Host string The Host of the Volume.

SAP HANA Volume Details Port string The Port of the Volume.

SAP HANA Volume Details Service Name string The Service Name of the Volume.

SAP HANA Volume Details Subpath string The Subpath of the Volume.

SAP HANA Volume I/O EOF Reads float The EOF Reads of the Volume.

SAP HANA Volume I/O Total Appends float The Total Appends of the Volume.

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RESOURCE KIND RESOURCE GROUP

RESOURCE ATTRIBUTE

ATTRIBUTE TYPE ATTRIBUTE DESCRIPTION

SAP HANA Volume I/O Total Async Reads float The Total Async Reads of the Volume.

SAP HANA Volume I/O Total Async Writes float The Total Async Writes of the Volume.

SAP HANA Volume I/O Total Failed Reads float The Total Failed Reads of the Volume.

SAP HANA Volume I/O Total Failed Writes float The Total Failed Writes of the Volume.

SAP HANA Volume I/O Total Full Retry Reads float The Total Full Retry Reads of the

Volume.

SAP HANA Volume I/O Total Full Retry Writes float The Total Full Retry Writes of the

Volume.

SAP HANA Volume I/O Total I/O Time float The Total I/O Time of the Volume.

SAP HANA Volume I/O Total Read Size float The Total Read Size of the Volume.

SAP HANA Volume I/O Total Read Time float The Total Read Time of the Volume.

SAP HANA Volume I/O Total Reads float The Total Reads of the Volume.

SAP HANA Volume I/O Total Short Reads float The Total Short Reads of the Volume.

SAP HANA Volume I/O Total Short Writes float The Total Short Writes of the Volume.

SAP HANA Volume I/O Total Sync Reads float The Total Sync Reads of the Volume.

SAP HANA Volume I/O Total Sync Writes float The Total Sync Writes of the Volume.

SAP HANA Volume I/O Total Trigger Async Reads float The Total Trigger Async Reads of

the Volume.

SAP HANA Volume I/O Total Trigger Async Writes float The Total Trigger Async Writes of

the Volume.

SAP HANA Volume I/O Total Write Size float The Total Write Size of the Volume.

SAP HANA Volume I/O Total Write Time float The Total Write Time of the Volume.

SAP HANA Volume I/O Total Writes float The Total Writes of the Volume.

SAP HANA Volume Relationships Service Parents string List of parent Service resources

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11. Appendix II: Alerts

The Management Pack for SAP HANA populates alerts originating from the SAP HANA API and makes them available in vROps. Refer to the full list of alerts as shown below:

•  SAP HANA System High Physical Memory Utilization•  SAP HANA System Has Inactive Hosts•  SAP HANA System High Average Core Utilization•  SAP HANA Host High Physical Memory Utilization•  SAP HANA Host High CPU Utilization•  SAP HANA Host has Info Status•  SAP HANA Host has Warning Status•  SAP HANA Host has Error Status•  SAP HANA Service High Memory Utilization•  SAP HANA Service High CPU Utilization•  SAP HANA High Disk Utilization

12. Appendix III: Capacity Definitions

The Management Pack uses the following capacity definitions, which help determine the value of Analysis Badges (refer to section “8. Analysis Badges”) within vRealize Operations. For more information on using Analysis Badges, refer to the VMware vRealize Operations online help.

Table 4: Capacity Definitions

CONTAINER USE IN WORKLOAD

SAP HANA Disk

vRealize Calculated Size yes

SAP HANA Host

vRealize Calculated CPU yes

vRealize Calculated Physical Memory yes

vRealize Calculated Swap Space yes

SAP HANA System

vRealize Calculated Data Space yes

vRealize Calculated Log Space yes

vRealize Calculated Physical Memory yes

vRealize Calculated Trace Space yes

vRealize Calculated Virtual Memory yes

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Copyright © 2017 Blue Medora Inc. All rights reserved. U.S. and international copyright and intellectual property laws protect this product. Blue Medora is a registered trademark or trademark of Blue Medora in the United States and/or other jurisdictions.

The SAP name (including SAP HANA) and logo are trademarks or registered trademarks of SAP SE in Germany, the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

Blue Medora3225 N Evergreen Dr. NE Suite 103Grand Rapids, MI 49525

bluemedora.com

You can find the most up-to-date technical documentation on the Blue Medora support site at: http://support.bluemedora.com.

The Blue Medora website also provides the latest product updates. If you have comments about this documentation, submit your feedback to: [email protected].


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