EUC Application Strategy Best Practices

Raymond Dusseault, VMware

EUC4610

#EUC4610

2

Agenda

Overview

EUC Application Strategy

EUC Application strategy components

Implementation Strategy

Roadmap

Q&A

3

Overview

4

EUC Application Landscape Changes

SaaS apps

Legacy Windows Apps

Client Server platform support

“Home grown” applications on the rise

Windows XP applications are still on the enterprise radar

Windows 7 / 8 Application Compatibility concerns

On going support for both Physical and Virtual Desktop platforms

Hardware platform changes

• Mobile

• Tablet

• Non Windows Use Cases

5

Implications

Each unique challenge category seems to follow a different

solution path

Making the wrong decision could be expensive

Making decisions without getting the whole picture first is flawed

Windows 7 migration projects are often halted due to application

challenges

Windows 8 is estimated to cause even more application

compatibility issues

Enterprises have more to

account for then ever before

6

EUC Application Strategy

7

New EUC Application Strategy Concept

Need for an all encompassing Assessment Approach

Ability to make informed decisions based on an accurate picture of

an environment

Don’t just focus on App Virtualization

Attempt to document a clear application footprint for the

entire enterprise

Bridges the gap between EUC and Cloud

Provides an Application Roadmap for the enterprise

Integrates with the new EUC Solution Selling Focus

EUC Application Strategy Assessment

• EUC Application Strategy Assessment Services

• PSO Service offering (Proposed)

8

EUC Strategy Assessment IN DEVELOPMENT (Apps & Desktops)

Appliance collecting real

time EUC data with or

without an agent

LWL is currently the

primary ThinApp

assessment tool used

with MPS New Use

Cases ThinApp

NEW report guidance

for unique use cases

that might be hiding

under the covers

Mirage

NEW Mirage

Assessment for

desktop, performance

and App Layer data

Native Installs

NEW report guidance

for when apps should be

installed natively as part

of a core image

SaaS

NEW report

guidance for SaaS

apps based on real

time web traffic.

Potentially a

precursor to a

“Horizon

Assessment”

The following

components are

proposed new features

that may require

development time from

LWL

9

Assessment Workflow (Proposed)

Revised focus on assessments

for Applications, Physical and

Virtual desktops

Application Assessments

• LWL provides bulk scanning and

analysis around ThinApp candidacy

• Win 7 / 8 app compatibility continues

to be a gap

• Flexera and ChangeBase can fill

this gap

Ultimate goal to provide

an application roadmap

for customers

New VMware

Assessment Strategy

Applications

Physical Desktops

Virtual Desktops

10

EUC App Strategy Assessment IN DEVELOPMENT continued

An all encompassing assessment for enterprise apps

Analyzes both Applications and Desktops

The goal is to provide an “Application Roadmap” for customers to

reference

Critical for efficient design and architecture decisions for the entire

EUC stack

Leverages LiquidWare Labs Stratusphere

Could be part of the new “Journey” PSO Assessment Services

Platforms

New EUC Assessment opportunities

• ThinApp Assessment – Available

• Mirage Assessment – Proposed

• Horizon Assessment – Proposed

11

Sample Application Roadmap

ThinApp 56%

Mirage App Layer 5%

Native MSI 19%

New Version 1%

FlexApp 5%

App Remoting 9%

SaaS 5%

Application Roadmap Report

ThinApp Mirage App Layer Native MSI

New Version FlexApp App Remoting

SaaS

• “After analysis we have the

following guidance based on

data collected from your

environment”

• Horizon Workspace can

manage your SaaS apps

• Win 7 migration Strategy • ThinApp 56%

• Mirage App Layers 5%

• FlexApp 5%

• Native MSI installs 19%

• “There are services available

to help as well”

• This process leads to the

achievement of Trusted

Advisor Status

12

EUC Application Strategy Components

13

EUC Application Strategy Components

App Assessments

TAF MPS

Mirage App Layers

View

Horizon Workspace

Mirage

EUC Strategy Assessment

PSO service Proposed

ThinApp

• ThinApp Factory

• MPS (Managed Packaging Services)

Pending

Mirage App Layers

• Interacting with the OS as if it was

natively installed

App Remoting

Honorable Mention…

• LWL FlexApp

14

New ThinApp Strategy

• “Mr. Customer, What if……”

• 50% of customer applications

could be packaged using TAF?

• 30% of customer applications

could be remediated using a PSO

based remote ThinApp packaging

managed service offering

• That leaves 20% of applications

for the customer to focus on

• Legacy VM

• New software version

• This process leads to

the achievement of

Trusted Advisor Status Managed Packaging Services (MPS)

15

Managed Packaging Services (MPS)

Managed Packaging Services (MPS) is a managed

services delivery framework intended to serve as a

guide for enterprises to model their internal packaging

infrastructures around. It can also be used by partner

organizations to stand up net new ThinApp packaging

divisions as a potential revenue stream

NEW PSO Service Offering…..

16

MPS Project Overview

Assessment

Installation Media

Target App List

Estimates CnB

ISLT

Peer Review

Q&A Escalations

UAT

Production Rollout

Continuous

Cycle for

Each App

Combined CUSTOMER

and VMware Testing

Phases

17

MPS Strategy and Workflow

CUSTOMER Isolated

DEV environment

Internet

MPS engineers Jump

box

CnB1

CnB2 CnB3

CnB4

ISLT

Peer Review

Q&A

UAT

RDP to each CnB VM

Completed

Capture

tasks

Stored on

a central

repository Deploy to

Horizon Suite

Connect to View

Architect,

Implementation

Engineer,

Admin Access

Extensive Stratusphere

analysis and reports

Establish a Target

Application List /

Packaging Pipeline

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Mirage App Layers

• Native experience

• Windows Installer for updates

• Applications with drivers

• App compat challenges– mac, shell, http

Mirage Application Layers

• Isolation

• Cross-Platform

• Multi-version support

• Agentless Deployment

• Security & Configuration

ThinApp Containers

• UPL is now a citizen in consumerized IT

• User installed and updated

• IT responsible for personalization

Mirage User Personalization

Layer

Base Layer Assigned

19

Implementation Strategy

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NEW VMware Services Opportunities Review

Managed Service Opportunities

• Managed Packaging Services (MPS)

• PSO Managed Service offering (Pending)

Assessment Services

• EUC Application Strategy Assessment Services

• PSO Service offering (Proposed)

Available Tools

• ThinApp Factory (TAF)

• Free for use VMware Fling Release (Available)

• Automated MSI conversions to ThinApp projects

• Linux Based appliance

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Key Points

“Preliminary Services”

• EUC App Assessments need to be completed first

Data collected feeds directly into other EUC initiatives

• Horizon, Mirage and View PSO Jumpstarts

• New Accelerator Services

LWL Stratusphere tool

• Efficiently assists with App rationalization and reporting

• Real time application analysis

22

Sample LiquidWare Labs Assessment Report

23

Key Points

Additional tools as necessary

• ChangeBase (Win 7 / 8 application compatibility)

• Existing ThinApp integration

• Stand alone analysis tool option that can be leveraged as a ThinApp package from a

consultant laptop

• Owned by DELL / Quest

• Flexera Admin Studio (Application Management Suite)

• Win 7 / 8 application compatibility

• MSI remediation

• Testing and analysis

• Existing ThinApp integration

24

Key Points continued

• AppDNA (Win 7 / 8 application compatibility)

• Owned by Citrix

• Customer feedback has been less than compelling

• No ThinApp integration

• No Stand alone analysis option

• Separate licenses required

25

Key Points continued

Application Migration Manager for ThinApp

• Packaging coordination lifecycle utility

• Application packaging request interface

• Allows App owners to track the corresponding packages throughout the

process

• Similar license model to the current Migration Manager platform

• Built upon the existing VMware Migration Manger platform

26

Roadmap

27

64 bit application support

Expanded Application compatibility

Efficient mechanism to support

Ease of Integration w Persona solutions

ThinApp – 64-bit Applications

64 bit Application Support and improved architecture

Expanded support to include 64 bit

application architecture

Changing level of virtualization to increase

compatibility and simplify compatibility

Overview

Customer Benefits

28

Overview

Benefits

Support the latest consumer devices

Mirage Windows 8 Support

Enable IT control of the newest consumer devices

Support for image management, disaster

recovery and migration

Support Windows 8 Surface Pro tablets

Migration from XP to Windows 8

29

Questions

30

Other VMware Activities Related to This Session

HOL:

HOL-MBL-1304

Horizon Workspace - Explore and Deploy

Group Discussions:

EUC1002-GD, EUC1003-GD

Overall EUC with Scott Davis or John Dodge

EUC4610

THANK YOU

EUC Application Strategy Best Practices

Raymond Dusseault, VMware

EUC4610

#EUC4610