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Voice of Customer Presentation Design for Developing Nations Spring 2012.

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Voice of Customer Presentation Design for Developing Nations Spring 2012
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Page 1: Voice of Customer Presentation Design for Developing Nations Spring 2012.

Voice of Customer Presentation

Design for Developing Nations

Spring 2012

Page 2: Voice of Customer Presentation Design for Developing Nations Spring 2012.

Table of Contents

• Stakeholders

• Passive Human Waste Pasteurizero Objective Treeo Customer Needso Functional Decomposition

• Arborloo Toileto Objective Treeo Customer Needso Functional Decomposition

Page 3: Voice of Customer Presentation Design for Developing Nations Spring 2012.

Stakeholders

Arborloo Toilet Design

- Sarah Brownell

- Rural Haitians (no access)

Human Waste Pasteurizer

- Alex Martinez (somewhat)

- Sarah Brownell

- Rural Haitians (no access)

Page 4: Voice of Customer Presentation Design for Developing Nations Spring 2012.

Objective Tree: Passive Human Waste Pasteurizer

Page 5: Voice of Customer Presentation Design for Developing Nations Spring 2012.

Customer Needs: Human Waste Pasteurizer

Page 6: Voice of Customer Presentation Design for Developing Nations Spring 2012.

Main Functions of Human Waste Pasteurizer

Page 7: Voice of Customer Presentation Design for Developing Nations Spring 2012.

Objective Tree: Arborloo

Page 8: Voice of Customer Presentation Design for Developing Nations Spring 2012.

Customer Needs: Arborloo

Page 9: Voice of Customer Presentation Design for Developing Nations Spring 2012.

Main Functions: Arborloo

Page 10: Voice of Customer Presentation Design for Developing Nations Spring 2012.

Questions & Concerns

Arborloo

• If the facility is too nice the Haitians will use it for storage, but if it's bad then they won't use it at all. How do we make a balance?

Pasteurizer

• Will the surface heat up to the point of burning someone, given that the environment has to be very hot (~50C)?


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