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TeleEvo 2006, Moscow, 25 October 2006 1 Phillippa Biggs, Economist, ITU TeleEvo 2006 Radisson SAS Slavyanskaya Hotel Moscow, 25 October 2006 VoIP: Current Trends and Future Evolution
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Page 1: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 1

Phillippa Biggs, Economist, ITUTeleEvo 2006

Radisson SAS Slavyanskaya HotelMoscow, 25 October 2006

VoIP: Current Trends and

Future Evolution

Page 2: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 2

Agenda1. Market drivers2. Defining VoIP regulatory treatment3. VoIP market4. Future Evolution5. Conclusions

Page 3: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 3

Agenda1. Market drivers:

- IP as a key enabler NGN- Development of the broadband market- Price reductions (operators & consumers)

2. Defining VoIP regulatory treatment3. VoIP market4. Future Evolution5. Conclusions

Page 4: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 4

1. Market drivers: IP as a key enabler

Evolution from multiple separate networks(each optimized for one service) to a

unified IP-based multi-service network

Telephony

Internet

Television

Multimedia Services

Telephony

Internet

Television

IP-based network

Control layer

Page 5: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 5

IP-enabled Next Generation Networks (NGN)

ITU Workshop “What Rules for IP-enabled NGN?”23-24 March 2006- Policy and regulatory implications- Market developments- Issues surrounding interconnection and universal service

http://http://www.itu.int/osg/spu/ngnwww.itu.int/osg/spu/ngn//

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TeleEvo 2006, Moscow, 25 October 2006 6

The transition towards NGNOld World

(PSTN telecom)New World

(IP-based Internet)

Circuit-switched Packet-based, based on IP

Interconnection P2P peering arrangements

Capacity-based – QoS guaranteed Quality of Service (QoS) class (best effort)

Cost orientation, focus on marginal cost Bundled offers: marginal costs near zero

Calling Party Pays (CPP) Unclear… Bill and Keep? (Scott Marcus’background paper and WIK Institute’s workshop on this subject).

Key issues – asymmetric regulation (numbering, universal & emergency service)

Unlicensed bands, spectrum trading, competition policy, emergency service

Network-centric control & intelligence Edge-centric - intelligent nodes at edge

Page 7: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 7

Forces driving VoIP (cont’d)• Consumers – cheaper, single provider,

simplicity of flat-rate billing.• Operators:- Reduced costs of new & legacy networks- Tapping into growth in new markets;- Alliances with service and content providers, in

new, converged business models- Growth in broadband networks.

Page 8: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 8

Increasing availability of broadband…Number of countries with broadband

commercially available

81

113133

145

166

020406080

100120140160180

2002 2003 2004 2005 2006Source: ITU World Information Society Report.

Source: ITU

Page 9: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 9

…At faster speedsGrowth in max. broadband speed available

0

5

10

15

20

25

30

35

40

256

512

768

1024

1280

1536

1792

2048

2304

2560

2816

3072

3328

3584

Mor

e

Speed (kbps)

Num

ber o

f cou

ntrie

s

2003 2005 2006

2005

2003

2006

Source: ITU.

Page 10: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 10

Growth in broadband in subscribers & share

0

100

200

300

400

500

1995 1997 1999 2001 2003 2005

Internet subscribers worldwide, in millions

Fixed-line narrowband

Fixed-line broadband

Mobile broadband

Source: ITU

Page 11: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 11

International voice traffic (bn mins)

15.5%13.1%

11.8%7.4%

4.8%1.6%0.2%

0

25

50

75

100

125

150

175

200

1998 1999 2000 2001 2002 2003 2004

VoIP

PSTNAs % of total

Source:ITU.

Page 12: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 12

Falling price (& revenue?) in int’l voice traffic

323539

4451

5863

35

40

45

50

55

60

1998 1999 2000 2001 2002 2003 2004

Revenue (US$bn)Price per minute (US cents)

Source: ITU World Telecom. IndicatorsDatabase

Page 13: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 13

Transition to VoIP: incentives for operators

0%

20%

40%

60%

80%

100%

1995 1997 1999 2001 2003 2005

Costs

Competitors

Profits

Incentives in the Development of the Market (figurative)

Time

??

Page 14: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 14

But beware: price reductions for consumers!

$16.81

$37.44

$60.74

$34.28

$28.20

$12.94

0

10

20

30

40

50

60

70

Cos

t (U

SD)

20032005

mobile basket-12% p.a.

20 hours' Internet access-12.5% p.a.

broadband($/100 kbps)-20% p.a.

Average cost of ICTs worldwide2003-2005

Page 15: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 15

Incentives with price reductions

0%

20%

40%

60%

80%

100%

1 2 3 4 5 6 7 8 9 10 11Costs

Profits

Incentives II (Taking into account declining costs)

Time

Costs

Competitors

Page 16: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 16

Agenda1. Market drivers2. Defining VoIP

- ITU work and “working terminology”- Country definitions- Regulatory treatment

3. VoIP market4. Future Evolution5. Conclusions

Page 17: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 17

2. Defining VoIPITU Internet Report 2001IP TelephonyIP Telephony – carriage of voice over IP-based networks irrespective of ownershipVoice over Internet Protocol (VoIP) – voice traffic carried wholly or partly using IP over broadband networks competing with incumbent operators

Page 18: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 18

2. Defining VoIP: Country definitionsDefinition Selected countries

QoS, now replaced by Functionality

India, JapanHong Kong

Numbering system Japan, Taiwan-China

Netwk. Architecture Israel, Saudi Arabia

Degree over PSTN& terminals used

Israel, JordanIndia, Japan, Malaysia, Spain

Service Egypt, Barbados, Indonesia, Italy, Jordan, UK, United States.

Users Australia, Chile, Tunisia

Page 19: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 19

Regulatory status of IP Telephony, 2005

2

7 8

33

10

5

3

2

2

5

7

2

124 6

4

113

3 3 3

11

3

9

0%

20%

40%

60%

80%

100%

Africa Americas Arab States Asia-Pacific Europe/CIS

No policy forIP Telephony

Prohibited

Restricted

PartialCompetition

FullCompetition

Note: Based on responses from 149 economies. “Prohibited” = no service is possible. “Restricted” = only licensed PTOs can offer service. “Partial competition” = non-licensed PTOs may use either IP networks or public Internet. “Full competition” = anyone can use or offer service.Source: ITU World Telecommunication Regulatory Database (2005 questionnaire).

Page 20: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 20

The spectrum of regulatory treatment of VoIP, 2006

Explicitly legal(57 countries +)

Explicitly banned (at least 23 countries) Yet to be

made legal-“Twilight Zone of regulatory ambiguity”

“If in doubt, hold a Public Consultation”(22 countries

+)

“Under consideration” by gov’t/regulator (30+).

Explicitly deregulated and/or light regulatory touch (19 countries+)

License required(26 countries+)

Page 21: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 21

& Russia? “Directive on Telematic Service”

Source: http://www.minsvyaz.ru/site.shtml?id=3075

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TeleEvo 2006, Moscow, 25 October 2006 22

Agenda1. Market drivers2. Defining VoIP regulatory treatment3. VoIP market

- Subscribers & distribution- The problem of the missing millions- Revenues

4. Future Evolution5. Conclusions

Page 23: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 23

3. VoIP market - strong growthWorldwide VoIP Subscribers

0

50

100

150

200

250

300

2005 2006 2007 2008 2009 2010 2011

Mill

ions

0

2

4

6

8

10

12

14

16

18VoIP subscribers (millions)VoIP share of total mainline subscribers

Source: IDATE.

Page 24: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 24

Distribution of VoIP subscribersDistribution of VoIP subscribers, mid-2005

Japan62%

North America

16%

France11%

Germany2%

Norway0%

Neth.1%

Sweden1%Italy

5%

Korea2%

Source: Point Topic.

Page 25: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 25

But – how to measure the missing millions?Household VoIP in the UK

(1.8 million)

150,000 8%

1.35m 75%

300,000 17%

Skype/Vonage

BT

WanadooOrange

Source: OFCOM

Difficult to estimate!

Page 26: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 26

Agenda1. Market drivers2. Defining VoIP regulatory treatment3. VoIP market4. Future Evolution

- Market projections- Voice in bundles- The transition to flat-rate pricing

5. Conclusions

Page 27: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 27

4. Future Evolution: Market projectionsEstimates of international VoIP traffic

05

10152025

3035404550

1996 1999 2002 2005 2008

% o

f tot

al in

t'al m

inut

es

Yankee Gp.

Telegeography /PriMetrica

Tarifica

Delta Three WP

Delta Three White Paper

Analysys

Yankee Gp.

ITUSource: ITU et al.(ITU estimate refers to IP Telephony)

Pink lineTelegeograhy

Page 28: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 28

Voice included in bundles (UK)

Page 29: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 29

Shift towards flat-rate pricingEvolution in Pricing Strategy

133145

166

020

406080

100120140

160180

2004 2005 2006

Num

ber

of c

ount

ries

Data TimeBoth Flat-rate

75%68%

81%

Data: billed by data downloaded or time spent online or combination “both”.

Source: ITU

Page 30: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 30

• VoIP is a growing reality – for operators, consumers and regulators, with strong growth by all metrics.

• Opportunity or threat?• A bit of both!• Despite regulatory uncertainty in many countries, it

may still be best to engage:Operators – early mover advantage; Consumers – benefits in cost reductions;Governments – help shape/develop a stable market, instead of holding it back.

5. Conclusions

Page 31: VoIP: Current Trends and Future Evolution · 2. Defining VoIP ITU Internet Report 2001 IP Telephony IP Telephony – carriage of voice over IP-based networks irrespective of ownership

TeleEvo 2006, Moscow, 25 October 2006 31

Thank you very much

[email protected]

www.itu.int


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