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A good hockey player plays
where the puck is. A great
hockey player plays where thepuck is going to be.
Wayne Gretzky
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Store digital information on analogue media [IRL!]
Paper [or any other real life item] - based hyperlinks[But they dont necessarily needan internet connection]
Open a website, dial a phone number,read anRSS feed, send a text msg or email, schedulea calendar event, retrieve location data tohelp you get somewhere, share a contact card,download audio, and/or launch any app onyour phone!
What do QR codes do?
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How do you
scan aQR code?
Whip out your phone Doesnt need to be a smartphone
Launch your reader Black berries & some Android phones come with software
Many users will have to download an app
Scan the code with your camera
Enjoy magically delivered content
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All QR code readers are, sadly,
not created equal.
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Nope
Data is encoded inthe graphic itself( direct code)
Plain text can be
returned wheretheres no cell /wifi signal
Do you need an internet connection
to make this magic happen?
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How much info can you pack in 1
of these puppies?
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Generators can
produce different:
Capabilities [URLs, appstore links, MP3s]
Metrics / tracking
Error correction levels
Graphic customization Languages, sizes, URL
shorteners, simultaneous
Datamatrix generation...etc!
Making QR codes: all generators
are [of course] not created equal.
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Where are people scanning my code?
Tells you whatad locations are effective
Tells you which creative is working
Tells you where you might want to do a pop-up store,flash mob,or other guerilla invasion
When are people scanning my codes?Tells you what time of day your customer is active
QR codes provide great metrics.
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You might use custom landing pages or PURLs
or
Bit.ly & goo.gl URL shorteners let you create& track QR codes
Add .qr to the end of any shortenedbit.ly or goo.gl link
Goes to QR code that resolves to original link
Allows for metrics including Google Analytics
See how many clicks, phone OS, user path, etc
If you cant afford fancy
metrics...
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Scan yourprinted
code
Try several readers
Try several phones
Test all major OSs
Test in the light or
other locationconditions you expect
scans to happen
TEST.
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28.2%Increase in time spentwith mobile devices
in 2010eMarketer
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300,000Daily Android Activations
270,000Daily iPhone Activations
Andy Rubin, Google, December 2010
Apple, October 2010
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Scanlife Mobile Trend Report, December 2010Global data Oct 2010 Dec 2010
Demographics
45-54
22%
Age Income
35-4425%
25-3422%
18-2416%
< 185%
55+
11%
$200k
10%
$100-$150k24%
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Scanlife Mobile Trend Report, December 2010Global data Oct 2010 Dec 2010
Demographics
Gender
Male70%
Female30%
1 & 2D codes QR codes
Male36%
Female64%
The Naked Facts: QR Barcode Scanning in 2H-2010North American data July 2010 Dec 2010
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Scanlife Mobile Trend Report, December 2010Global data Oct 2010 Dec 2010
Mobile OS
Blackberry 23% Android 54%
iPhone18%
Symbian
3%
J2ME
1%
Windows
Mobile1%
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Poorly thought out campaigns turning people off
Competing systems
Lack of preinstalled code scanners Current smartphone penetration
But not for much longer
Unclear value propositionNot sure what youre going to get
Good ad copy can help with this
Barriers to adoption.
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QR Campaigns are gimmick
ridden at this point. They don'tcreate naturally extended story
experiences from the real world tomobile. They are wasting people'stime & people will simply cease to
engage with the technology beforeit goes mainstream in the Statessamiam22, comment on Mashable
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The tag itself is not a call to action
Tell people what theyre going to get
Provide friendly instructions
This is no place for interruption marketingDont make people watch a commercial
Dont waste their time with an inane experience
Provide something very usefulto thank themfor interacting with your brand
Give people contextual contentproducts/services that:
Make sense at the time & place / is best delivered on their phone
Can be delivered instantly
Save the user time
Youve got their attention,
so dont blow it.
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Context = location[what makes sense/is useful
where I am now: transit update, historical photos]
OR
Context = phone-specific [perfect info tohave on my phone: contact info, Google map]
ORContext = conversion [what i want to do next: buytickets, get a deal]
OR
Context = attention [Im currently interested:entertain me with more info]
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Design a mobile site/experience
Optimize for all major mobile browsers
Light, fast-loading graphics
Big buttons & easy touch navigation Make contact with brand easy[phone, email, twitter]
Make sure the internet is available where the
audience will scan the tag [ie not the subway or airplane]Dont leave them hanging at the end
Lead people to what they should buy/join/like/visit/share
Scan resolve best practices.
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QR Codes arentthe only type of 2D bar code
Wide adoption in Japan with proven uses helpingthem gain traction here
[All phones come with readers, many with RFID shells!]
Microsoft is trying to dominate North Americawith a proprietary system called Microsoft Tag
ATT&T is doing the same thing with Datamatrix
Other companies creating proprietary QR systemsthat require their reader
Open source = no champions
Competition: a bit of a browser
war to muddy the waters.
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The upside The non upside
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Excellent metrics
Location data heat map
Password protectable
Can set to expire Editable after the
brochure has gone to
Microsoft resources
promoting adoption
The upside
of Tag.
Microsoft stores & controls
your data
Internet connection required
Some URLs blacklisted
Artistic customization
makes them hard to
recognize
Fragments the market
The non-upside
of Tag.
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There is no tipping point You dont need to wait if you think your
audience could benefit
Educate them & experiment with it
If it makes sense & you can deliver a usefulexperience, go for itAlready have mobile-ready Facebook page, YouTube
**Its your responsibility** as a marketer / loverof new media not to:
Let clients do inane or frustrating things with QR Turn people off the technology by wasting their time
So...shouldyou use QR codes?
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2d-code.co.uk
alphagraphics.com
alvarobarata02.wordpress.com
axissalon.com
bestbuy.ca
cakestudio.ca
calvinklein.comChris Lamberth
clikbrix.com
emarketer.com
emilystrange.com
garage.ca
hbo.com
i-nigma.com
jefftallon.com
jetblue.com
Kathleen Driscoll
kaikaikiki.co.jp
Matthew Shepherd
ming-ling.livejournal.com
miltoncontact.blogspot.com
mobioid.com
mts.ca
mytoys.denationalpost.com
nbc.com
NYC media
nycresistor.com
Oliver Spalt
pandemic-design.com
pfsk.com
qrarts.com
qranywhere.blogspot.com
retailgeek.com
scanlife.com
setjapan.com
socialqrcode.com
Sophia Sengsuriya
space-invaders.com
sparqcode.com
time.comvibe.com
winnipegfreepress.com