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    A good hockey player plays

    where the puck is. A great

    hockey player plays where thepuck is going to be.

    Wayne Gretzky

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    Store digital information on analogue media [IRL!]

    Paper [or any other real life item] - based hyperlinks[But they dont necessarily needan internet connection]

    Open a website, dial a phone number,read anRSS feed, send a text msg or email, schedulea calendar event, retrieve location data tohelp you get somewhere, share a contact card,download audio, and/or launch any app onyour phone!

    What do QR codes do?

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    How do you

    scan aQR code?

    Whip out your phone Doesnt need to be a smartphone

    Launch your reader Black berries & some Android phones come with software

    Many users will have to download an app

    Scan the code with your camera

    Enjoy magically delivered content

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    All QR code readers are, sadly,

    not created equal.

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    Nope

    Data is encoded inthe graphic itself( direct code)

    Plain text can be

    returned wheretheres no cell /wifi signal

    Do you need an internet connection

    to make this magic happen?

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    How much info can you pack in 1

    of these puppies?

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    Generators can

    produce different:

    Capabilities [URLs, appstore links, MP3s]

    Metrics / tracking

    Error correction levels

    Graphic customization Languages, sizes, URL

    shorteners, simultaneous

    Datamatrix generation...etc!

    Making QR codes: all generators

    are [of course] not created equal.

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    Where are people scanning my code?

    Tells you whatad locations are effective

    Tells you which creative is working

    Tells you where you might want to do a pop-up store,flash mob,or other guerilla invasion

    When are people scanning my codes?Tells you what time of day your customer is active

    QR codes provide great metrics.

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    You might use custom landing pages or PURLs

    or

    Bit.ly & goo.gl URL shorteners let you create& track QR codes

    Add .qr to the end of any shortenedbit.ly or goo.gl link

    Goes to QR code that resolves to original link

    Allows for metrics including Google Analytics

    See how many clicks, phone OS, user path, etc

    If you cant afford fancy

    metrics...

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    http://www.youtube.com/watch?v=fiheHQrfF10
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    http://www.youtube.com/watch?v=fiheHQrfF10
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    Scan yourprinted

    code

    Try several readers

    Try several phones

    Test all major OSs

    Test in the light or

    other locationconditions you expect

    scans to happen

    TEST.

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    28.2%Increase in time spentwith mobile devices

    in 2010eMarketer

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    300,000Daily Android Activations

    270,000Daily iPhone Activations

    Andy Rubin, Google, December 2010

    Apple, October 2010

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    Scanlife Mobile Trend Report, December 2010Global data Oct 2010 Dec 2010

    Demographics

    45-54

    22%

    Age Income

    35-4425%

    25-3422%

    18-2416%

    < 185%

    55+

    11%

    $200k

    10%

    $100-$150k24%

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    Scanlife Mobile Trend Report, December 2010Global data Oct 2010 Dec 2010

    Demographics

    Gender

    Male70%

    Female30%

    1 & 2D codes QR codes

    Male36%

    Female64%

    The Naked Facts: QR Barcode Scanning in 2H-2010North American data July 2010 Dec 2010

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    Scanlife Mobile Trend Report, December 2010Global data Oct 2010 Dec 2010

    Mobile OS

    Blackberry 23% Android 54%

    iPhone18%

    Symbian

    3%

    J2ME

    1%

    Windows

    Mobile1%

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    Poorly thought out campaigns turning people off

    Competing systems

    Lack of preinstalled code scanners Current smartphone penetration

    But not for much longer

    Unclear value propositionNot sure what youre going to get

    Good ad copy can help with this

    Barriers to adoption.

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    QR Campaigns are gimmick

    ridden at this point. They don'tcreate naturally extended story

    experiences from the real world tomobile. They are wasting people'stime & people will simply cease to

    engage with the technology beforeit goes mainstream in the Statessamiam22, comment on Mashable

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    The tag itself is not a call to action

    Tell people what theyre going to get

    Provide friendly instructions

    This is no place for interruption marketingDont make people watch a commercial

    Dont waste their time with an inane experience

    Provide something very usefulto thank themfor interacting with your brand

    Give people contextual contentproducts/services that:

    Make sense at the time & place / is best delivered on their phone

    Can be delivered instantly

    Save the user time

    Youve got their attention,

    so dont blow it.

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    Context = location[what makes sense/is useful

    where I am now: transit update, historical photos]

    OR

    Context = phone-specific [perfect info tohave on my phone: contact info, Google map]

    ORContext = conversion [what i want to do next: buytickets, get a deal]

    OR

    Context = attention [Im currently interested:entertain me with more info]

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    Design a mobile site/experience

    Optimize for all major mobile browsers

    Light, fast-loading graphics

    Big buttons & easy touch navigation Make contact with brand easy[phone, email, twitter]

    Make sure the internet is available where the

    audience will scan the tag [ie not the subway or airplane]Dont leave them hanging at the end

    Lead people to what they should buy/join/like/visit/share

    Scan resolve best practices.

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    http://www.youtube.com/watch?v=s7pNsWNR5CU
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    http://www.youtube.com/watch?v=s7pNsWNR5CU
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    QR Codes arentthe only type of 2D bar code

    Wide adoption in Japan with proven uses helpingthem gain traction here

    [All phones come with readers, many with RFID shells!]

    Microsoft is trying to dominate North Americawith a proprietary system called Microsoft Tag

    ATT&T is doing the same thing with Datamatrix

    Other companies creating proprietary QR systemsthat require their reader

    Open source = no champions

    Competition: a bit of a browser

    war to muddy the waters.

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    The upside The non upside

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    Excellent metrics

    Location data heat map

    Password protectable

    Can set to expire Editable after the

    brochure has gone to

    print

    Microsoft resources

    promoting adoption

    The upside

    of Tag.

    Microsoft stores & controls

    your data

    Internet connection required

    Some URLs blacklisted

    Artistic customization

    makes them hard to

    recognize

    Fragments the market

    The non-upside

    of Tag.

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    There is no tipping point You dont need to wait if you think your

    audience could benefit

    Educate them & experiment with it

    If it makes sense & you can deliver a usefulexperience, go for itAlready have mobile-ready Facebook page, YouTube

    **Its your responsibility** as a marketer / loverof new media not to:

    Let clients do inane or frustrating things with QR Turn people off the technology by wasting their time

    So...shouldyou use QR codes?

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    2d-code.co.uk

    alphagraphics.com

    alvarobarata02.wordpress.com

    axissalon.com

    bestbuy.ca

    cakestudio.ca

    calvinklein.comChris Lamberth

    clikbrix.com

    emarketer.com

    emilystrange.com

    garage.ca

    hbo.com

    i-nigma.com

    jefftallon.com

    jetblue.com

    Kathleen Driscoll

    kaikaikiki.co.jp

    Matthew Shepherd

    ming-ling.livejournal.com

    miltoncontact.blogspot.com

    mobioid.com

    mts.ca

    mytoys.denationalpost.com

    nbc.com

    NYC media

    nycresistor.com

    Oliver Spalt

    pandemic-design.com

    pfsk.com

    qrarts.com

    qranywhere.blogspot.com

    retailgeek.com

    scanlife.com

    setjapan.com

    socialqrcode.com

    Sophia Sengsuriya

    space-invaders.com

    sparqcode.com

    time.comvibe.com

    winnipegfreepress.com


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