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VolunteerDepartmentPresented to: Presented by:Mr. Sauvik Ghosh Sagar (B30)

Vishnu (A52)

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Contents

Oversight

Performs

Layout

Blueprint

Arrangement

Problem faced in India

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Oversight

Volunteer programme affects economic health and social

progress in developed countries.

In America, nearly 40 million volunteers render services.

They provide many extra services that supplements the

essential functions

They fall into 2 groups: Hospital volunteers

Auxiliaries orWomens auxiliaries

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Oversight

Volunteers are high-spirited and service minded people

They can be of all ages, backgrounds and abilities

To qualify, a volunteer must posses interest, dependability, and

physical fitness

Each of them need to attend orientation session to learn about

the volunteer programme and the hospital

Some receive special training for some assignments

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Oversight

They believe in philosophy of person-centred holistic care

They work to promote the wellness of the whole person

Any organized programme rarely exists in India

Hospitals should be encouraged to tap these valuable resources

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Performs

The service of the volunteer can be utilized in almost all the

departments of the hospital

Gift shops

Coffee shop/Snack bar

Information desk

Admitting

Sorting and delivering all incoming calls, helping patients in

writing letters

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Performs Recreational therapy

Occupational therapy

Patient library

Delivering surgery schedules

Clerical and secretarial work

Visitors control and issuing passes

Flowers and news paper delivery to patients

Assisting as hostesses during functions, conferences and workshops

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Performs

Conducting hospital tours to students and visitors

Conducting free blood pressure screenings clinics

Serving as interpreters for patients who

doesnt

know regionallanguage

Assisting in public relation programmes

Organizing and assisting in hospital fund raising programmesand events

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Layout

Volunteers may work almost in every department

So, it is necessary department must be a central one

It should be accessible to administration services, particularly

public or community relation department

It should be easily accessible to the representatives of different

groups.

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Blueprint

The enquiry desk, books, gift and coffee shops should be near

entrance and places people stop

The overall impression of facilities to the visitor is at theentrance

So, the image hospital wishes to project should be at the

entrance

If this fails, volunteer may not render proper services

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Arrangement

Chief or Director

Volunteers

Assignswork

Departments

Information

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Problems faced in

India Out of 313 million Americans, 40 million are participating in

volunteer programme

Then in 1.23 billion population how many?

Reasons are literacy rate, knowledge deficit and mis-concept,

hospital un-involvement

Campaigns, hospital involvement

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