Volunteer Digital Champions

Client Issues

Shopping

Banking/PO

Isolation/

Loneliness

Family living away

Encouraging Volunteers

•Don’t Bamboozle

•Avoid Technical Jargon

•Avoid Becoming A Tutor

Volunteers already Using Technology with Clients

Training Digital Champions

Demonstrate:

• Skype

• Shopping on line

• Virtual travel

• Look up subjects of interest

• You tube clips

Use your Imagination

Volunteers encouraged to explore ways to support their clients through the use of digital technology

Volunteers demonstrating Digital Technology to other Volunteers

Digital Champions in Communities

Pitfalls

• No internet reception

• Logistics - 2 volunteers and their clients available at the same time for skype

• Supporting clients with physical, sensory and/or memory difficulties

• Avoiding tutoring

Volunteer Models

• Support their existing clients with their digital needs as and when needed

• Specific Digital volunteers who support clients in their own homes for 1-3 sessions

• Demonstrate internet applications in group settings

• In future – train a client who can then support other clients within their own community