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B U S I N E S S E S E N G A G E W I T H C U S T O M E R S O V E R M U LT I P L E S U P P O R T C H A N N E L S
C E L L P H O N E S A N D P B X S Y S T E M S D O N ’ T P R O V I D E A F U L L V I E W O F W H AT
C U S T O M E R S A R E S AY I N G .
T H E R E N E E D S T O B E A C E N T R A L H U B F O R C U S T O M E R C O N V E R S AT I O N S
A C C E S S I B L E O N A N D O F F L I N E
V O N J O U RTHE CENTER OF CUSTOMER CONVERSATIONS
E V E R Y T H I N G I S D I F F E R E N T
THE OLD WORLD OF BUSINESS COMMUNICATIONS TODAY’S SMART VOICE
one to one connections around siloed communications channels (phone, chat, conference, text, screen share)
reliant on low utility hardware phone solutions
good luck trying to connect your communication channels to gain some insights into your business
+consumers are connected over multi-channel communications tools accessible on any device. Success in the new communication age is rooted in providing radical connectivity over multiple channels, with accessibility across platforms
Businesses rely on BI tools to grasp key metrics and are capable of providing intelligence around communication events and voice media streams.
W E S TA R T W I T H A M O R E P O W E R F U L P H O N E E X P E R I E N C E
V O N J O U R P R O P O S I T I O NBUSINESSES
SPEND OVER $142 BILLION DOLLARS ON
LOW UTILITY BUSINESS VOIP SERVICES
HIGH FUTURE VALUATION
AND ROI EVEN WITH
LATER STAGE INVESTMENT
DEFENSIBLE BUSINESS
AND STRONG EXECUTION STRATEGY
SOLID BUSINESS MODEL WITH
HIGH REVENUE GENERATION
INSPIRING AND EXPERIENCED MANAGEMENT
TEAM
ZERO FRICTION: NO HARDWARE OR INITIAL PAYMENT
DEVICE NEUTRAL MOBILE, BROWSER, TABLET APPROACH
TO A CONTACT CENTER
BUSINESS INTELLIGENCE: PROVIDE A HOLISTIC VIEW OF WHAT CUSTOMERS ARE SAYING THROUGH
SENTIMENT & CALL DATA ANALYSIS
THE SIMPLEST & MOST INTELLIGENT WAY TO CONNECT
TO CUSTOMER BASE
T H E M A R K E TCLOUD BASED IP/SWITCH & UNIFIED COMMUNICATIONS IS A MASSIVE, RAPIDLY GROWING INDUSTRY
0
4.25
8.5
12.75
17
14
14.75
15.5
16.25
17
2012 2013 2014 2015 2016 2017 2018
CAGR Billions of Dollars
OPPORTUNITY
TRADITIONAL BUSINESS PHONE SOLUTIONS OFFER UNWIELDY COMMODITIZED SERVICES
ALTERNATIVE CLOUD SERVICES HAVE YET TO ADOPT A BI DRIVEN AND MULTICHANNEL APPROACH TO SERVICE
MARKET CHANGES
RAPIDLY BURGEONING MOVE TO CLOUD SERVICES.
BUSINESS DECISION MAKERS ARE LOOKING TO OPTIMIZE FOR MULTIPLE DEVICES.
VONJOUR POSITIONING
FIRST ZERO COST SERVICE: ZERO BARRIERS TO ADOPTION
BUSINESS INTELLIGENCE PROVIDER AROUND VOICE MEDIA STREAMS & CALL METADATA
MORE POWERFUL SOLUTION SCALABLE ACROSS MULTIPLE PLATFORMS
V A L U E T O U S E R SVONJOUR OFFERS THE SIMPLEST, INTELLIGENT AND MOST COMPELLING WAY
TO CONNECT WITH YOUR CUSTOMERS
EASE OF USE
COST
BENEFITS
VONJOUR CLOUD PHONE SYSTEMS TRADITIONAL PBX
Simple and Intuitive
High level functionality across multiple devices
Requires some training and significant on boarding time
Requires IT professional to oversee system, not accessible across multiple devices
No cost plan at midlevel offering of existing solutions
Scaled pricing based off usage
Per seat payments & minute packages based on level of functionality
Significant upfront and support costs
Saves money
Cisco level phone system delivered across platforms (mobile first)
Provides decision makers intelligence
Familiar to user
Technical Support
Cheaper than traditional hardware solutions
Mobile apps available
Provides multiple configuration options
Access to call metadata records
T H E P R O D U C TBUSINESS DECISION MAKERS NEED INTELLIGENT, DEVICE NEUTRAL AND EASY TO ADOPT
COMMUNICATION TOOLS FOR HYPER-CONNECTIVITY
CROSS PLATFORM INTEGRATION
REAL TIME BUSINESS INTELLIGENCE
MULTICHANNEL
Tablet Mobile Web Browser IP Phone
Voice Media Stream Interactions Activity
Machine Learning Routing
Video Chat Text Conference
Aa
OVER 1700 COMPANIES, AVERAGING BETWEEN 2 AND 15 EMPLOYEES, HAVE REQUESTED TO JOIN VONJOUR’S PRIVATE BETA RELEASE
30+ PORT
REQUEST
26% CONVERSION
FROM FREE
TO PREMIUM
AVG. MONTHLY SPEND $81
83% GROSS MARGINSINITIAL DATA
SINCE JAN 1
C U S T O M E R A C Q U I S I T I O NTHE ROAD TO ENTERPRISE IS PAVED BY SMB REVENUE
Q1 2014 | DESKTOP CONTROL PANEL & ANALYTICS
Q3 2014 ANDROID & IOS INTEGRATIONS
Q4 2014 | CONTINUOS INTEGRATIONS WITH POPULAR SOLUTIONS AND SOFTWARE
Q1 2015 | ENTERPRISE DEVELOPERS GATEWAY & ANALYTICS PLATFORMS
SELLING POINTS
ZERO COST TO ADOPT
ENTERPRISE LEVEL FEATURES ACCESSIBLE ACROSS MULTIPLE DEVICES
BUSINESS INTELLIGENCE
DISTRIBUTION CHANNELS
SERVICE PROVIDERS (CALLFIRE, CLOUD SHERPAS, ETC)
SEO & SEM
TRADITIONAL MEDIUMS WITH MAX EXPOSURE/MIN
CUSTOMER VIRALITY ENGINE
MINUTE BASED PRICING PER SEAT RECURRING REVENUE
PRICING MODEL
T H E V O N J O U R A D V A N TA G E
VONJOUR ROUTES CALLS THROUGH EXPANSIVE CLEC CARRIER NETWORK USING PROPRIETARY SOFTWARE
DIFFICULT TO ACQUIRE MULTIDISCIPLINARY TECHNOLOGY TALENT (VOIP AND DATA ENGINEERING)
FRESH BRAND WITH MODERN SENSIBILITIES
UNDERSTANDING OF VOIP BUSINESS SERVICES SUPPORT AND GROWTH
T E A M
DANIEL TAWFIK CEO
CALLFIRE OBAMA FOR AMERICA
ADRIAN RODRIGUEZ CTO
HALLO CALLFIRE
AMAN FAHIMULLAH USER EXPERIENCE
DINESH RAVISHANKER BIZ/DEV
CALLFIRE, FMR CEO
OVER 20 YEARS OF BUILDING VOIP BUSINESS APPLICATIONS WITH 25 MILLION DOLLARS IN YEARLY REVENUE, OPTIMIZING CARRIER NETWORKS FOR CALL QUALITY AND COSTS, WHILE SUPPORTING OVER 250K USERS.
RYAN KOVEN TELEPHONY ENGINEER
CALLFIRE
C H E C K U S O U THTTP://BETA.VONJOUR.COM/#/SIGNUP
855-201-4982 EXT. 703