The Ward Group

Ward Group Services

Ward Group Services Provision

• Pre Legal Debt Collection Service (fully staffed call centre with phone dialler)

• Legal Services – Debt Collection & Insolvency

• Review and re-draft of current credit risk management policies and process

• Review and re-draft of Credit Policy documentation , Terms & Conditions

• Delivery of best in class credit management process – provision of credit staff for short or long term projects when required

• Training

Considerations

• Receivables are you most valued Asset• Cashflow stabilization improvements• Late Paying Debtors are harming your business• Risk, Compliance and Contractual Issues limit your

business opportunity

Getting it right from the start

Policy and Contract New Customer On-Boarding Credit Management ServicesOut Sourced Invoicing and Credit Management Pre-Legal Collection ServiceLegal Collection, Mediation & Litigation

Most potential issues with Customers can be negated from the start of the relationship by ensuring all contracts and policy’s are robust

Who is your customer

Policy and Contract New Customer On-Boarding Credit Management ServicesOut Sourced Invoicing and Credit Management Pre-Legal Collection ServiceLegal Collection, Mediation & Litigation

Is your customer who they say they are? Could the customer cause you reputational or financial concern

Time managed

Policy and Contract New Customer On-Boarding Credit Management ServicesOut Sourced Invoicing and Credit Management Pre-Legal Collection ServiceLegal Collection, Mediation & Litigation

Supporting current resource to manage customers in a timely and effective manner on accounts 90+days and older.Lack of collection and customer management can lead to ongoing Bad Debt situations

Collection Strategy

Policy and Contract New Customer On-Boarding Credit Management ServicesOut Sourced Invoicing and Credit Management Pre-Legal Collection ServiceLegal Collection, Mediation & Litigation

Activating a collection strategy before its too late. Managing the customer relationship and supporting a potential reduction in financial loss for GOA

Before its to late

Policy and Contract New Customer On-Boarding Credit Management ServicesOut Sourced Invoicing and Credit Management Pre-Legal Collection ServiceLegal Collection, Mediation & Litigation

Delay’s in collection can lead to significant write off.

TechnologyRemote Access System (RAS): • Our Clients have remote access

through our web-based remote access system (RAS) to their cases and reports on a 24/7 basis and from their office.

• This enables you to review your cases when you want to and to draw down reports at your convenience. It also allows you to provide new instructions on existing cases or instructions on new cases.

Fill in our contact form and a member of our team will be in contact as soon as possible. Please quote reference ISMEQ4 when making contact to receive your exclusive ISME discounts.

Contact Details

Paula Carney-Hoffler Credit Mgt.Cert,DipLaw

Client Credit Risk & Compliance ManagerHugh J Ward & Co Solicitors9 Seville PlaceDublin 1Email: PCarney-Hoffler@hughjwardsolicitors.ie