WARRANTY AND SERVICE BOOKLET

UNLEADED PETROL ONLY95 R.O.N. MINIMUM

FIA400067 Fiat Punto Maint & Warr IFC.indd 1 2011/12/05 07:38:01 AM

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CONTENTS

HEAD OFFICE ............................................................................................................... 2

ALFA ROMEO CUSTOMER CARE CENTRE ....................................................... 3

CUSTOMER / VEHICLE / DEALER DETAILS ................................................. 4 - 5

INTRODUCTION ......................................................................................................... 6

WARRANTY .......................................................................................................... 7 - 10

SERVICE GUIDE ......................................................................................................... 11

SUBMITTING A CLAIM ........................................................................................... 12

MAINTENANCE ................................................................................................ 13 - 23

MAINTENANCE RECORD ............................................................................. 24 - 28

UNLEADED PETROL ONLY95 R.O.N. MINIMUM

FIA400067 Fiat Punto Maint & Warr IFC.indd 1 2011/12/05 07:38:01 AM

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HEAD OFFICE

PLEASE NOTE:

The information and specifications in this booklet are those in effect at time of publication, however, since continuous improvement is of great importance to us, FIAT GROUP AUTOMOBILES SOUTH AFRICA (PTY)LTD reserves the right to change specifications and/or design at any time without prior notice

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ALFA ROMEO CUSTOMER CARE CENTRE

In the interest of Customer Care, we have installed a Customer Care Help Desk for any additional queries you may have with regard to our products or services countrywide. Customer Care operating hours are Monday to Friday 8.30am to 4.30pm.

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CUSTOMER / VEHICLE / DEALER DETAILS

This section must be completed by the authorised Alfa Romeo Dealer. (Use block letters only).

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CUSTOMER / VEHICLE / DEALER DETAILS

This section must be completed by the authorised Alfa Romeo Dealer. (Use block letters only).

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Congratulations! And Welcome to the world of Alfa Romeo.

Our vehicles have established a fine reputation for exceptional value for money, coupled to the famous Italian flair for design. It is part of what makes your Alfa Romeo such an exceptional vehicle.

Every Alfa Romeo comes complete with a comprehensive warranty package. The comprehensive warranty package for your Alfa Romeo is valid for 3year / 100 000km whichever occurs first.

To maintain the validity of the 3 year / 100 000km warranty, the terms and conditions contained in this document and owner’s manual must be adhered to.

PLEASE NOTE:

1. The warranty recorded in this booklet is only valid in the Republic of South Africa, Namibia and Botswana.

2. The warranty is only valid upon the signature of this booklet by both the Owner and the Dealer;

3. The warranty obligations of this warranty is limited to those expressly listed in this warranty booklet and no representations, undertakings, warranties and the likes, not expressly recorded herein, will be binding on Fiat Group Automobiles South Africa (Pty) Ltd or its Dealers. Without limiting the generality of the above, the warranty excludes any liability or obligation on the part of Fiat Group Automobiles (Pty) Ltd, its Dealers and/or suppliers and/or their respective directors, employees, agents, advisors suppliers and assigns for:

3.1 Any consequential losses, including loss of profits;

3.2 Any claim for loss of income;

3.3 Any claim for loss of support by any spouses or dependants;

3.4 Any claim for financial loss occasioned by any loss, theft or damage to property;

3.5 Any claim arising out of bodily harm and/or death;

3.6 Any claim for towing costs;

3.7 Any claim for insurance excesses or increase in premiums;

3.8 Any claim for legal costs;

3.9 Any claim for car hire or other transport costs; in respect of any person or property.

4. Fiat Group Automobiles South Africa (Pty) Ltd reserves the right to outsource the administration and repairing obligations in regard to the warranty.

5. The warranty is transferable from the original purchaser subject to the same terms and conditions contained herein. Details of the new owner must be completed on the allocated “customer/vehicle/dealer detail “ pages.

For your peace of mind, please carefully read the contents of this warranty booklet and clarify any queries you may have with your selling dealer.

INTRODUCTION

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WARRANTY

Vehicle Mechanical Warranty:

Fiat Group Automobiles South Africa (Pty) Ltd warrants to the owner of a new Alfa Romeo, that each part of such vehicle shall be free of defects in material and workmanship under normal use, service and operation for a period of 36 (thirty six) months from the date of sale, to a maximum of 100 000 km traveled during this 36 month period.

Under the terms of this warranty, Fiat Group Automobiles South Africa (Pty) Ltd shall be obliged to affect the free component repair and/or replacement, at any authorized Alfa Romeo Dealer. Such components as shall be acknowledged by Fiat Group Automobiles South Africa (Pty) Ltd to be defective in material and/or workmanship. The decision as to whether to repair or replace any such components shall be taken by Fiat Group Automobiles South Africa (Pty) Ltd alone.

The service record in this booklet must be stamped accordingly by the servicing dealer.

The warranty period shall not be extended for any reason including, without limitation, the replacement of parts or by reason of time spent on repairs and services during the warranty period.

This warranty shall exclude:

• The normal specified maintenance services of such components as are replaceable at specified service intervals.

• Tyres are excluded from this warranty as they may benefit from the tyre manufactures warranty.

• Fuel, oil and other consumables.

• Any deterioration, resulting from normal wear and tear and/or

any minor squeaks or rattles or any noise from any component which in the sole opinion of Fiat Group Automobiles South Africa (Pty) Ltd, is not detrimental to the vehicle.

This warranty shall be deemed null and void if:

• Any Alfa Romeo vehicle which has not been maintained in accordance with Fiat Group Automobiles South Africa (Pty) Ltd specified service schedules. All services must be carried out within a maximum allowance of 1 500 km or 1 month either side of the stipulated service/engine oil and filter change intervals.

• Any Alfa Romeo vehicle, which has been repaired or serviced outside of an authorised Alfa Romeo Dealers place of business or Dealers premises.

• The Alfa Romeo vehicle is subjected to abnormal/severe operating conditions as stipulated in this booklet. In these conditions the Alfa Romeo must be serviced more regularly.

• Problems/defects which in Fiat Group Automobiles South Africa (Pty) Ltd sole opinion, arise from the use of part/s and/or components other than genuine Alfa Romeo part/s and/or components.

• The Alfa Romeo vehicle has been modified, or subject to any form of abuse, ignorance, negligence, or which has been subjected to any form of competition or competitive driving.

Fiat Group Automobiles South Africa (Pty) Ltd shall not be responsible for any expenses or losses arising from the breakdown of an Alfa Romeo vehicle during the warranty period, other than labor, repair or replacement of warrantable part/s and or components.

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WARRANTY

EXCLUSIONS

• Normal wear and tear

• Wheel balancing

• Wheel alignment

• Corrisosion in fuel system

• Replacement/top-up of lubricants and other fluids

• Accessories not part of standard equipment fitted or approved by Fiat Group Automobile South Africa (Proprietary) Limited

• Filters

• Wiper arms and blades

• Drive belts for alternator, water pump and air conditioner

• Clutch plate and pressure plate in the event that the failure is the consequence of normal wear and tear or abnormal wear due to improper usage

• Components that require replacement during periodical Maintenance services

• Tyres and rims

• Windscreen and windows

• All lamps, lights, bulbs, globes, fuses and electrical connections

• Floor carpets

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WARRANTY

TYRE WARRANTY

Tyres originally fitted on new Alfa Romeo vehicles may be warranted by the tyre manufacturer and are not warranted by Fiat Group Automobiles South Africa (Pty) Ltd. Any Alfa Romeo dealer will provide you with reasonable assistance to obtain tyre warranty service but accepts no liability for any damages occasioned by any tyre failures or defects.

VEHICLE PAINT WARRANTY

Fiat Group Automobiles South Africa (Pty)Ltd warrants to the owner of a new Alfa Romeo vehicle the paintwork of the metal components of the body shell under normal use and operation for a period of 36 (Thirty Six) months from the date of sale of the new vehicle to the owner irrespective of the distance traveled during this period.

VEHICLE ANTI-PERFORATION WARRANTY

The anti-perforation warranty covers, for the period of 60 (Sixty) months from the date of sale of the new vehicle to the owner irrespective of the distance traveled, rust which has perforated the metal and has originated inside a cavity panel or section of bodywork i.e. from a surface which has not been finished with a painted exterior top coat.

The obligation of Fiat Group Automobiles South Africa (Pty) Ltd under the terms of this warranty shall be limited to the free replacement or repair at the dealers’ premises, or at agents nominated or authorized by Fiat Group Automobiles South Africa (Pty) Ltd of such body part/s as shall be acknowledged by Fiat Group Automobiles South Africa (Pty) Ltd to manifest corrosion covered by this warranty and within

the aforesaid warranty period.

The anti-perforation warranty period shall not be extended for any reason, including, without limitation, the replacement of parts or by reason of time spent on repairing and replacing parts during the warranty period.

PAINT AND ANTI-PERFORATION WARRANTY CONDITIONS

The following specific conditions will apply:

• Regular service operations as stated in the Owner’s Handbook must all be performed by authorised Alfa Romeo Dealers at the correct mileage / time intervals as stated in this book and Owner’s Handbook. If this is not done, the warranty becomes null and void.

• Vehicles operating under abnormally severe conditions on beaches, dirt and loose gravel roads, in coastal environments with high humidity and salt mist-laden air, require added protection. These circumstances are conducive to rapid paint, body and certain mechanical/ electrical component deterioration. It is therefore the responsibility of the owner to take cognizance of the environment and conditions under which the vehicle is expected to operate and to take suitable steps to prevent the deterioration of the paint, bodywork and other components of the vehicle. Top priority must be given to regular cleaning of vehicles in these conditions.

• Body inspections form an integral part of the preventative maintenance service schedule, and must be conducted in the 24th, 48th, 72nd, 96th and 120th month after date of purchase

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WARRANTY

of the new vehicle. It is the responsibility of the vehicle owner to ensure that such inspections are carried out and recorded in this warranty booklet at the prescribed intervals by an authorised Alfa Romeo Dealer.

• Should body corrosion be present at any time, this must be reported to the owners nearest Alfa Romeo Dealer within 30 days. The owner must make his vehicle available for repair and treatment not later than 30 days after the condition was reported. If the owner fails to notify his nearest Alfa Romeo Dealer, or to make the vehicle available for repair and treatment as required in this clause, the warranty against perforation becomes null and void.

• Any preventative treatment expenses due to external paint/body damage and/or under sealer damage is for the customer’s account.

AUTOBODY REPAIRS, PAINT AND ANTI-PERFORATION WARRANTY CONDITIONS

Claims in respect of damage/corrosion will not be honored if the cause of such damage/corrosion is attributable to, or in respect of:

• The vehicle having being subject to an accident or alteration, irrespective of the magnitude of the incident.

• Neglect on behalf of the owner in terms of proper and regular body maintenance.

• External influence of any kind to the bodywork such as chipped paint, scratches, industrial and other fall-out or pollution.

• Failure to repair, or have repaired, external paint / underbody sealer damage, promptly.

• The failure by the owner to have the maintenance services and body inspections done by an authorized Fiat Dealer at the stipulated mileage/time intervals.

• Failure on behalf of the owner to report any corrosion in the early stages within the stipulated 30 days. The warranty shall not apply in cases where extensive corrosion is evident.

• Accessories not originally fitted or approved by Fiat Group Automobiles South Africa (Pty) Ltd or corrosion caused by the fitting of such additional accessories.

• Corrosion to body as a result of bolt on parts, if the design of the attachment is not approved by Fiat Group Automobiles South Africa (Pty) Ltd.

• Vehicle warranty could become null and void if any autobody repairs/accident damage has not been carried out by a Fiat Group Automobiles South Africa (Pty) Ltd recommended Autobody Shop.

The satisfaction and goodwill of all Fiat owners is of importance to Fiat Group Automobiles South Africa (Pty) Ltd and its Dealers.

Should you have a warranty problem, please contact your selling Dealer, who has the responsibility to perform warranty repairs.

You may however, take your vehicle to any authorized Fiat Dealer should circumstances such as a change of address, an extended trip, or an emergency necessitate warranty repairs.

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SERVICE GUIDE

In order to maintain validity of your Warranty of your vehicle it is essential that all services be performed by authorised Alfa Romeo Dealer at the correct intervals in mileage and time.

Failing this renders the Warranty of the vehicle null and void.

Servicing Guide for your Specific Vehicle

All Petrol vehicles Service Intervals:

• 30 000 km / 2 years (whichever occurs first)

Giulietta 1750TBi QV

• 35 000 km / 2 year (whichever occurs first)

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SUBMITTING A CLAIM

Book your vehicle in at an Authorised Alfa Romeo Dealer, preferably your selling Dealer. Please ensure you make available the following:

WARRANTY BOOK together with any proof of services by an authorised Alfa Romeo Dealer for all warranty repairs.

No work is to be commenced until duly authorised by Fiat Group Automobiles South Africa (PTY) LTD or its Principals.

Whilst every care will be taken to ensure the proper servicing of your motor vehicle in terms of this policy, Fiat Group Automobiles South Africa (PTY) LTD and its Dealers shall not be responsible for any loss, injury or damage to the owners, or any other person and / or property, including any consequential losses or damages arising out of any action or failure to act, by Fiat Group Automobiles South Africa (PTY) LTD, its employees, Dealers, Agents or advisors, however arising.

The authorised Alfa Romeo Dealership will verify the validity of the service plan prior to commencement of service.

Ensure that the vehicle is taken to dealer for service at specified service interval (+/- 1500km) or(+/- 1 month) whichever comes first.

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MAINTENANCE

FIAT GROUP AUTOMOBILES SOUTH AFRICA MAINTENANCE INFORMATION

Dear Customer

Congratulations on having chosen a Fiat Group Automobiles Family vehicle. We wish you happy journeys and many years of trouble-free motoring.

Fiat Group Automobiles South Africa (Pty) Ltd is committed to keeping you safe on the road through strategically located Alfa Romeo Dealers with factory trained technicians, fully equipped workshops with ultra-modern repair and service facilities.

Your vehicle is underwritten by a comprehensive 3-year or 100 000 km maintenance plan and for your further convenience we have included a free Roadside Assistance Programme. Our network of dealer representatives undertakes to service and repair your vehicle in strict accordance with the manufacturer’s guidelines and specifications, using only genuine manufacturer’s parts and guaranteeing them for 2 year or 60 000 km if fitted by an authorised Alfa Romeo workshop, whichever event occurs first.

Furthermore, the dealership will perform all work until you are totally satisfied. Customer Satisfaction is so important to us that you will be contacted from time to time to take part in our CSI (Customer Satisfaction Index) so that we can continually improve our offering for your added benefit.

Please study the Owner’s Manual. Apart from general information, it contains valuable directives on running in, operating and maintenance procedures, not to mention advice on how to get the

most out of your vehicle.

Please also study the inclusions and exclusions that are contained in this booklet and if there is anything you are not sure about, do not hesitate to discuss it with your dealer for further clarity.

whilst every effort has been made to ensure the accuracy of the information contained herein, we cannot accept liability for any inaccuracies or omissions, unless otherwise prohibited by statute.

Yours faithfully,

Fiat Group Automobiles South Africa (Pty) Ltd.

General Representative of Alfa Romeo products in South Africa

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MAINTENANCE

GENERAL INFORMATION

It is your responsibility to properly maintain and operate your new vehicle. Follow the instructions contained in the General and Scheduled Maintenance Service guidelines in your Owner’s Manual. Regular, scheduled maintenance is essential to trouble-free operation. If there is a dispute between you and your dealer concerning your maintenance of your vehicle, FGASA will require you to provide proof that your vehicle was properly maintained.

For your convenience, FGASA has prepared a Maintenance Logbook section which is included in this book. You should use this section to keep track of scheduled maintenance, either by routinely having the repairs entered in your Maintenance Logbook, or by keeping receipts or other documentation of work you have had done on your vehicle in your Maintenance Logbook.

WHERE TO GO FOR MAINTENANCE

FGASA recommends that you return to the dealer from whom you bought your vehicle for all maintenance service both during and after the warranty periods. Although you can get warranty service from any FGASA dealer who sells your particular make, returning to your selling dealer will help ensure that all your service needs are met and that you’re completely satisfied.

Authorized Repairer’s technicians are specifically trained to proficiently perform maintenance and repair procedures on your FGASA vehicle.

Authorized Repairers will help ensure that all your service needs are met and that you are completely satisfied. FGASA strongly

recommends you use genuine FGASA parts to maintain your vehicle.

CUSTOMER SUPPORT

As we value your custom, Fiat Group Automobiles South Africa (Pty) Ltd takes much pride and pleasure in providing you with the best Customer Support possible. Should the need arise that additional information on our Company or after sales experience is required; the following is provided as a guideline for quick resolution.

Note that in all matters relative to your motoring needs, the Dealer Principal of your Alfa Romeo authorised servicing dealer is fully responsible and equipped to ensure Total Customer Satisfaction. Therefore, should you have any difficulty with Parts or Service, please arrange to discuss it with the Dealer Principal of the dealership. He in turn has the full support and resources of Fiat Group Automobiles South Africa (Pty) Ltd at his disposal.

In the unlikely event the Dealer Principal is unable to resolve your inquiry to your satisfaction, feel free to contact the Fiat Group Automobiles South Africa (Pty) Ltd Customer Response Centre during office hours on the following helpline number:

0800 FIAT SA / 0800 342 872 or experience a visit to our website on: www.fiat. co.za website.

ROADSIDE ASSISTANCE AND GUARANTEE ON YOUR Alfa Romeo

Roadside Assistance on all Alfa Romeo vehicles is valid for 3 years / 100 000km, whichever occurs first.

Refer to the enclosed AA Fleetcare Book for further information regarding the Roadside Assistance on your Alfa Romeo vehicle.

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MAINTENANCE

WAIVER

Whilst Fiat Group Automobiles South Africa (Pty) Ltd and its business associates will make every effort to provide the services described herein with due diligence, unless otherwise prohibited by statute, no liability can be assumed for incidents of damage, theft, personal or consequential loss arising from the performance or non-performance of these services. Fiat Group Automobiles South Africa (Pty) Ltd shall not be liable for any damages or claims arising from a request for assistance whether medical or otherwise following an accident or breakdown resulting in extensive or consequential injuries or subsequent death through the failure of any third party service provided howsoever caused, unless otherwise provided for by statute. Fiat Group Automobiles South Africa’s Roadside Assistance is not in effect whilst the vehicle is in any foreign country other than South Africa, Namibia, Botswana, Lesotho and Swaziland.

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MAINTENANCE

OWNER’S OBLIGATIONS

RULES FOR TRANSFER OF MAINTENANCE PLAN

The warranty and maintenance plan remains with the vehicle, and is transferable to the new owner, subject to the following:

1. The vehicle has to have a full service history available for scrutiny.

2. An Alfa Romeo authorised dealer must have maintained the vehicle as per the applicable service schedule, at the correct kilometre intervals and the required service certificates shall have been completed and stamped by the Fiat Group Automobiles South Africa (Pty) Ltd authorised dealer.

3. If the vehicle is bought or sold privately, or bought or sold on an auction or otherwise, any Warranty or Maintenance plan is not automatically transferred. This can only be done by an authorised Alfa Romeo Dealer. (Conditions apply)

4. The vehicle has to be in a 100% roadworthy condition.

5. The vehicle has to be free of body rust and or corrosion. It is therefore the responsibility of the selling dealer to ensure this.

MAINTENANCE PLAN

TERMS OF THE MAINTENANCE PLAN

This maintenance plan and the cover it provides will be referred to as “The Cover”. The parties to the cover are Fiat Group Automobiles South Africa (Pty) Ltd and you the customer. The customer’s vehicle will be referred to as the vehicle. Provided that the customer adheres to the terms and conditions set out herein, the vehicle will be serviced and maintained in accordance with the terms of this cover

for 36 months or 100 000 km - whichever occurs first. Any service to be rendered under the cover shall only be limited to the Republic of South Africa, Namibia, Botswana, Lesotho and Swaziland.

WHAT IS COVERED UNDER THE MAINTENANCE PLAN

a. All the maintenance and service work set out by Fiat Group Automobiles South Africa (Pty) Ltd in the Maintenance Information Booklet will be performed.

b. All repairs due to wear and tear will be affected. What constitutes wear and tear, or what does not, is defined as follows:

Fair wear and tear relates to an anticipated natural wearing, scuffing, abrasion, friction or exposure to a natural noncorrosive environment. This is relative to the design and intended market application for the vehicle in question. Any change in the quality or condition of paint, trim, component or part through intended normal use or service is classified as wear and tear.

The taking of reasonable protective and preventative measures such as doing prescribed servicing and maintenance, parking in a covered garage, regular washing and polishing of the vehicles exterior, limiting exposure to dirt or hazardous road surfaces, or subjecting of the vehicle to excessive loads, engine / road speeds, clutch riding, gear changes, braking, driving beyond the intended design limits of the vehicle, etc., are pre-conditional to preventing any failure or damage as a result of wear and tear.

Unless otherwise prohibited by statuts, specifically excluded is any form of damage to paint or surface as a result of any natural phenomenon such as hail, industrial fall-out, stone chips, dents,

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MAINTENANCE

scratches, or paint damage from an external source. Fiat Group Automobiles South Africa (Pty) Ltd is not liable for any cost of servicing and routine maintenance, replacement of consumable parts, friction materials, glass, tyres or any component that may be subjected to normal fair wear and tear.

Brake fluid, engine oil, transmission oil, other lubricants and service products required to carry out the maintenance and service will be supplied.

Any precautionary procedures, checks or other work which Fiat Group Automobiles South Africa (Pty) Ltd or the Alfa Romeo authorised Dealer deems necessary, will be performed. Whether any such treatment or the like is necessary, or not, is solely at the discretion of Fiat group Automobiles South Africa (Pty) Ltd or the said Dealer.

The replacement of other parts required in the process of executing the said service and maintenance tasks, subject to the exclusions referred to hereunder, is included.

Any additional oil change service required by the customer that is over and above the prescribed intervals will be for the customer’s account and wheel balancing and wheel alignment will be restricted to once a year.

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EXCLUSIONS FROM THE MAINTENANCE PLAN

a. Additions to, modifications of, or alterations to the vehicle of any kind or of whatever nature, including any damage arising or resulting from such, or any other, addition, alteration or modification.

b. The fixing or repair of any damage, which may be as a result of an extended or prolonged period of storage.

c. Acessories, modifications or other equipment which were not fitted to the vehicle when originally manufactured will not be maintained or repaired.

d. Maintenance or repair required as a result of the Customer’s failure to comply with either the terms of the Cover or with the Customer’s obligations, or as a result of negligence, for example engine damage due to lack of water, low oil level and failure to stop the vehicle when warning signs and lights are on, missing or over-running prescribed service intervals.

e. Damaged glass of any nature, including windscreens and windows, will not be repaired or replaced. The replacement or repair of paint work.

f. Trimming, seat covers, carpets and body panels falls within the exclusion.

g. Any of the steps or measures to be carried out in order to prepare the vehicle for extended or prolonged periods of storage, as contained in the Owner’s Manual.

h. Daily or other regular checks, as specified in the Owner’s Manual, required to maintain the motor vehicle, such as inspecting and

checking the coolant levels, tyre pressure, lubricant levels and anti-freeze additives including implementation of such additional service and maintenance requirements for vehicles operating under severe conditions. All costs for such additional service and maintenance including relevant parts and lubricants do not form part of the Maintenance Plan and are for the Customer’s account; and

i. Any damage, irrespective of the nature thereof, which resulted from any of the following events or other occurrences:

i. Damage to the vehicle as a result of negligence or being involved in an accident or collision.

ii. Any damage to the vehicle of whatever nature or cause, including intentional and/or accidental damage due to the anticorrosion and antifreeze agent concentration in the coolant not being maintained. The coolant needs to be replaced after three years.

iii. Damage as a result of rust corrosion.

iv. Damage arising from the use of lubricants, oils and other additives not approved by Fiat Group Automobiles South Africa (Pty) Ltd, or contaminated fuel;

v. Damage to the vehicle, as a result of civil commotion, riots and/or labour and/or political disturbances and unrest, hail, flood, lighting fire or other acts of God;

vi. Replacement or fixing of damaged tyres whether the damage is a result of wear and tear or otherwise;

MAINTENANCE

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vii. Damage arising from work of whatsoever nature performed on the vehicle by a person or persons other than an accredited Alfa Romeo Dealer;

viii. Damage arising from the vehicle being neglected, misused, abused or improperly treated or from the vehicle being used in racing, rally or other competitive events;

ix. Damage that resulted from the Customer’s failure to comply with the provisions of this Cover.

x. Damage as a result of a component failure that is deemed to be a manufacturing defect (not normal wear and tear).

xi. No conseqential damage caused by the failure of a component; and

xii. Damage suffered from driving through water.

MAINTENANCE

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CUSTOMER’S UNDERTAKINGS AND OBLIGATIONS

It is the duty of the Customer to make the vehicle available to an authorised Alfa Romeo workshop within 1,500km of the relevant service interval as specified in the service booklet of the relevant vehicle or at such other time as may be required by the Customer or Fiat Group Automobiles South Africa (Pty) Ltd in order that the necessary maintenance work can be performed.

The vehicle shall be made available to the said workshop by prior appointment and during its normal business hours. The Repair Order shall be signed by the Customer before the maintenance work is performed. The Customer shall when collecting the vehicle, sign the invoice wherein the maintenance work performed, is reflected.

Caution: Fiat Group Automobiles South Africa (Pty) Ltd will not be held liable for any costs whatsoever that may arise from the customer’s neglect, failure or refusal to make the vehicle available in terms of the Cover.

The customer is obliged to comply with the instructions relating to the maintenance, use and care of the vehicle as set out in the Owner’s Manual and this Customer Warranty and Maintenance Information Booklet. Should any defects or failure in the vehicle arise, occur or become apparent, the Customer shall take such reasonable action as is necessary to avoid or minimise damage to the vehicle.

The Alfa Romeo accredited workshop may obtain and install in, or fit or onto the vehicle any genuine Alfa Romeo replacement parts the said workshop deems necessary, provided that the replacement parts are suitable for the vehicle.

It is crucial that the distances travelled by the vehicle are accurately recorded. Thus, the customer shall:

• Provide proof of such distance travelled should the Customer be required to do so by Fiat Group Automobiles South Africa (Pty) Ltd or an accredited Alfa Romeo workshop.

• In the event of the odometer (the unit that measures the distance travelled) failing to operate or become damaged, the Customer shall immediately arrange for the necessary repair work at an accredited Alfa Romeo workshop;

• Should the odometer fail to be operative in the manner aforesaid or should it be otherwise defective, the estimated kilometres travelled by the vehicle may be calculated and determined through reference to the actual kilometres travelled during a period when the vehicle’s odometer was operative. Fiat Group Automobiles South Africa (Pty) Ltd’s determination shall be final;

• Fiat Group Automobiles South Africa (Pty) Ltd or an accredited Alfa Romeo Dealer is entitled to inspect and verify the operation and reading of the odometer of the vehicle at any given time;

• The odometer may not be interfered or tampered with in any way whatsoever; and

• Should the Customer wish to store the vehicle for an extended period, adherance to the requirements of the Owner’s Manual for extended storage shall be complied with.

MAINTENANCE

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MAINTENANCE

EMERGENCY WORK

When work on the vehicle is necessary as a matter of urgency under circumstances that render or make it impossible for the Customer to make the vehicle available to an accredited Alfa Romeo workshop, the Customer may present the vehicle to another workshop to perform emergency work subject to Fiat Group Automobiles South Africa (Pty) Ltd authorising such conduct. Should it not be reasonably possible to obtain the required consent from Fiat Group Automobiles South Africa (Pty) Ltd the Customer may present the vehicle to such other workshop only in order to have the workshop carry out such minor work as may be reasonably required to have the vehicle in running order. In the event of such work having been carried out, the Customer shall, as soon as is reasonably possible, advise Fiat Group Automobiles South Africa (Pty) Ltd of the work performed by the other workshop in order to obtain Fiat Group

Automobiles South Africa’s confirmation. In either of the two aforementioned events the Customer is responsible for the account of the other workshop. The Customer will be reimbursed by Fiat Group Automobiles South Africa (Pty) Ltd upon receipt of the account, provided that the account has been duly settled and that work performed and parts replaced have been properly specified thereon.

The reimbursement shall be calculated at the cost of conducting such work in an accredited Alfa Romeo workshop or be the value of the account, whichever of the two is the lesser amount. Expenditures will only be reimbursed if the Customer submits a valid tax invoice to Fiat Group Automobiles South Africa (Pty) Ltd.

ACCIDENTAL OR OTHER DAMAGE

Wherever reasonable and possible, all damage to the vehicle of whatever kind, whether, mechanical, electrical, electronic or body related, as a result of a collision, accident or other loss shall only be repaired by an accredited Alfa Romeo workshop or Fiat Group Automobiles South Africa (Pty) Ltd recommended Automotive Body Repairer In the event of it not being reasonably possible to have such repair work carried out by an accredited Alfa Romeo workshop the customer must notify Fiat Group Automobiles South Africa (Pty) Ltd, in writing, of the nature and extent of the damage or loss and the intended repair.

Fiat Group Automobiles South Africa (Pty) Ltd is entitled to suspend this Cover and its obligations hereunder, pending receipt of a written report wherein an authorised Alfa Romeo Dealer confirms that the repair work is of an acceptable standard and that the vehicle has been repaired to such standard.

The vehicle may, at the discretion of Fiat Group Automobiles South Africa (Pty) Ltd be inspected before any repairs are carried out. Fiat group Automobiles South Africa (Pty) Ltd may in its sole discretion recover from the customer such costs it may have unnecessarily incurred as a result of such accident, collision or loss.

Where incorrect or improper maintenance or repair work performed by a workshop other than an accredited Alfa Romeo workshop necessitates any additional work, the costs of such work shall be for the Customer’s account at the usual rate charged for such work by an authorised Alfa Romeo workshop.

Should the customer, prior to the termination or expiration of this

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MAINTENANCE

Cover, dispose of the vehicle or cease to be the owner, lessee or purchaser thereof or should the vehicle be damaged beyond repair or destroyed before such termination or expiration, the Customer must, notify Fiat Group Automobiles South Africa (Pty) Ltd immediately in writing of such a fact. This Cover shall, with effect from the date of such an event or occurrence be deemed to have been cancelled.

The obligations of Fiat Group Automobiles South Africa (Pty) Ltd in terms of this Cover shall end on the date when this Cover is deemed to be cancelled and the customer is not entitled to any refund. Failure by the Customer to comply with his obligations, as set out in this Cover, shall entitle Fiat Group Automobiles South Africa (Pty) Ltd to cancel this Cover by written notice. In such an event the Customer shall not be entitled a refund for any reason whatsoever.

OWNER’S RESPONSIBILITY

At least weekly and before commencing any journey of considerable length, it is important to check:

• Engine oil level (Vehicle to be level and engine cold).

• Coolant level (engine cold).

• Brake and clutch fluid levels as applicable. Should brake fluid topping up be needed take the vehicle to a Alfa Romeo Dealer and have the cause of loss (e.g. leakage or brake pads/lining wear) traced and rectified.

• Windscreen washer reservoir(s) (water level and detergent concentrate).

• Operation and condition of wiper blades.

• Tyre pressures (relative to load and speed operating conditions).

• Lubricate throttle control linkage (especially after the engine has been cleaned), check condition of linkage and cables as well as correct operation.

• Hooter and all lights and director indicator operation.

DEALER RESPONSIBILITY

At Fiat Group Automobiles South Africa (Pty) Ltd we require that our Dealers, who are the important link between you and Fiat Group Automobiles South Africa (Pty) Ltd, accept certain responsibilities, viz.:

1. To ensure that you have a full and clear understanding of the Terms of the Warranty when you take delivery of your new vehicle. They should also introduce you to their Service Department, who are required to explain to you what services are required to be performed on your vehicle as further terms of the Warranty.

2. To ensure that your vehicle is delivered in perfect condition.

3. To ensure that only Alfa Romeo genuine replacement parts are used in the servicing and repair of your vehicle, and that these tasks are carried out by competent trained technicians using special tools and equipment specific to your vehicle.

By using only genuine replacement parts, you will also ensure that your vehicle’s resale value is not jeopardised and you will experience the full advantage of value for money motoring offered by our product.

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MAINTENANCE

SERVICE AND MAINTENANCE CERTIFICATION

Your Alfa Romeo Dealer will stamp and certify in this booklet all maintenance and services on presentation of the vehicle for the prescribed services and maintenance. These entries are most important to ensure validity of the vehicle’s warranty and maximise the vehicle’s re-sale value and trouble free motoring experience for you as owner. Your Abath Dealer will readily furnish further information or answer any questions concerning the servicing requirements of your vehicle.

BENEFITS OF PROPER VEHICLE MAINTENANCE

The philosophy behind vehicle servicing and regular maintenance is one of prevention rather than cure.

At each and every service your Alfa Romeo dealer services your vehicle according to a strict service schedule, using trained technicians and the latest most up-to-date technology and equipment.

It therefore stands to reason that a well maintained vehicle should last longer and most important of all, improves the resale value of the product.

Besides any maintenance work listed in the maintenance schedule, we recommend that you check the following items regularly:

• Engine oil level (before start up in the morning).

• Coolant level (when the engine is cold).

• Fluid levels in the brake and clutch systems.

Note: If brake fluid has to be added, see a Alfa Romeo dealer to

determine the cause, i.e. leaks or worn brake linings or brake pads.

• Battery electrolyte level – only replenish with distilled water.

• Windscreen washer system – replenishes with water mixed with a windscreen washer detergent, test function and check wiper blades.

• Tyre pressure (when tyres are cold).

• Safety items – lights, etc. – functionality of all the lights, etc.

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MAINTENANCE RECORD

INSPECTION AND MAINTENANCE SERVICE RECORD FOR ALFA ROMEO

All maintenance and servicing should be performed by an authorised Alfa Romeo Dealer at the stipulated distances or time intervals as specified in the previous chapters of this book.

25

MAINTENANCE RECORD

INSPECTION AND MAINTENANCE SERVICE RECORD FOR ALFA ROMEO

All maintenance and servicing should be performed by an authorised Alfa Romeo Dealer at the stipulated distances or time intervals as specified in the previous chapters of this book.

26

MAINTENANCE RECORD

INSPECTION AND MAINTENANCE SERVICE RECORD FOR ALFA ROMEO

All maintenance and servicing should be performed by an authorised Alfa Romeo Dealer at the stipulated distances or time intervals as specified in the previous chapters of this book.

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MAINTENANCE RECORD

PAINT AND PERFORATION INSPECTION (Anomaly codes: C = chipped, D = dents, S = scratches)

All inspections should be performed by an authorised Alfa Romeo Dealer at the stipulated intervals. Responsibility is with the owner to ensure that the paint check has been completed, signed and stamped by the dealer.

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MAINTENANCE RECORD

PAINT AND PERFORATION INSPECTION (Anomaly codes: C = chipped, D = dents, S = scratches)

All inspections should be performed by an authorised Alfa Romeo Dealer at the stipulated intervals. Responsibility is with the owner to ensure that the paint check has been completed, signed and stamped by the dealer.

UNLEADED PETROL ONLY95 R.O.N. MINIMUM

FIA400067 Fiat Punto Maint & Warr IFC.indd 1 2011/12/05 07:38:01 AM

Part No. 59033115