Warranty Dealer Entitlement Warranty Dealer Entitlement ReviewReview

Warranty Dealer Entitlement Warranty Dealer Entitlement ReviewReview

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Click on Entitlement

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Or Click on EntitlementLink

ENTITLEMENT Serial Inquiry

Enter a Serial Number

Click Search

ENTITLEMENT Unit InformationOwner name and Install date display if the unit

has been registered

Registered on time flag and eligible for Enhanced is

based on the Registration

The Policy that displays is

based on install date

ENTITLEMENT Policy DetailsWarranty coverage starts based on the

Install date of the unit

Equipment owner distinguishes coverage differences between the

Original owner or the Subsequent Owner

Application Type (Residential,

Commercial, Other Residential) may have

varying policy coverage

ENTITLEMENT Non Registered Unit

Non Registered units do not display owner

information

Policy that displays is based on ICP ship date

plus 90 days

ENTITLEMENT Non Registered Unit

Warranty Length displayed is based on the policy in effect as of the ICP ship date

plus 90 days

Application Type for a non registered unit defaults to the most frequent Application Type (if the unit is considered Residential then it is defaulted to Residential. If the unit is considered Commercial, then it is defaulted to Commercial. You may need

to call in for non-standard applications

ENTITLEMENT Supplying an install date

If you want to supply an install date on a non

registered unit to determine coverage

Click Search

ENTITLEMENT Supplying an install date

Policy that displays is based on the purchase

date you entered

ENTITLEMENT Supplying an install date

Warranty Length is based on the policy in effect as of the purchase date you entered

ENTITLEMENT HELP ContractsIf the serial you enter in

Entitlement is associated with a HELP contract then

the contract information will be displayed at the bottom of the Entitlement screen

HELP!HELP!• ServiceBench Online Help at

www.servicebench.com • ServiceBench New User Training• ICP Dealer GO Sites• ServiceBench Live Chat and Email• ServiceBench Support Line 1-877-4SBENCH

(1-877-472-3624)

• ServiceBench Online Help at www.servicebench.com

• ServiceBench New User Training• ICP Dealer GO Sites• ServiceBench Live Chat and Email• ServiceBench Support Line 1-877-4SBENCH

(1-877-472-3624)