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WASC ARC Conference April 8, 2011, San Francisco, CA Improving Student Writing and Strengthening Writing Programs – Technology and Techniques That Work Ellen Junn, Associate Provost Jennifer Ivie, Assistant Professor of Psychology Kim Morin, Professor of Theatre Arts William Covino, Provost California State University, Fresno
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Page 1: Wasc arc conf final, iswi, april 8 2011.pptx

WASC ARC ConferenceApril 8, 2011, San Francisco, CA

 Improving Student Writing and Strengthening Writing Programs – Technology and Techniques That Work

Ellen Junn, Associate Provost

Jennifer Ivie, Assistant Professor of PsychologyKim Morin, Professor of Theatre Arts

William Covino, ProvostCalifornia State University, Fresno

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California State University, Fresno (est. 1911)

•23-campus CSU system

•20,932 students

•1,197 faculty

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Fresno State Demographics

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Fresno State Demographics

§ First generation college: 68%

§ English proficiency:

63% freshmen require English remediation

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Multi-pronged Approach to Teaching Writing on our Campus

¨ English Composition ¨ Upper Division Writing Exam

¡ Graduation Requirement¡ Substitution of Designated “W” courses

¨ Writing Requirement for ALL General Education Coursesú Requires “Iterative” writing assignments

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The Dilemma

¨ High percentage of remedial students. ¨ Perception that surface errors distract

from content. ¨ Effective writing instruction requires

innovative pedagogies.

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INSTRUCTORS KEEP ASKING…

“Where Is the Time to Respond To All of Those

Essays?”

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TECHNOLOGY AS ONE SOLUTION?

•Professor Kim Morin

•“E-scholar” Program

•Upper Division online GE courses

•Faculty interest across campus

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A DISCOVERY…Computer Essay Scoring Programs

Several College-level Essay Scoring and Writing programs available…

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COMPUTER ESSAY SCORING PROGRAMS

• ETS® Criterion®• http://www.ets.org/criterion/higher_ed/about • IEA Intelligent Essay Assessor

http://www.knowledge-technologies.com/prodIEA.shtml • SAGrader• https://www.sagrader.com/sgm/features• Pearson MyWriting Lab• http://www.mywritinglab.com/whatis.html

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ETS CRITERION® SELECTED ON A TRIAL BASIS…

First Trial (Spring 2009): 30 students – 1 essay assignment

First Pilot (Fall 2009)1 Faculty member100 students- 5 essay assignments

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About ETS Criterion®• Students write and revise essays

online• Diagnostic Feedback / Holistic Score

within 20 seconds.• Topics Library provides prompts.• Faculty can create topics/prompts. • Errors are highlighted but not

corrected.

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ABOUT ETS CRITERION®

• No instructor Fees• Simple Registration

• Students purchase Access codes through Bookstore

• Approximately $11.00 per student • One fee provides student use in all classes per

term/semester• Technical Support from ETS®

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ABOUT ETS CRITERION®

• Bilingual feedback available • Spanish, Japanese, Simplified

Chinese, Korean, ELL

• Advanced levels available • College–1st & 2nd year, TOEFL, GRE

• No prior essays required

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ETS CRITERION® Online Tour

http://www.ets.org/Media/Products/Criterion/tour2/critloader.html

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Initial Presentation to Faculty

“Computer Essay Scoring has had a positive effect so far.

I spend more time assessing content, less on grammatical errors.

Students spend more time revising.However, it still misses errors and does not

grade for content.”

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Early Student Comments

¡ “I like the instant feedback.” ¡ “I like that it goes into depth about why you

didn't get the max score or why you did well.” ¡ “It is easy to use - just copy and paste!”

¡ “I love the fact that I can revise my work for a

better score.” ¡ “It is very helpful and I can see my growth as a

writer.”

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Facts About College Student Writing

FACT # 1: Student improvements in writing increase with more

practice ¨ specific, constructive feedback from faculty ¨ opportunity for revisions. IMPLICATION: ü Students need to write or revise more frequentlyü Examine policy requiring “iterative” writing in GE or

W courses

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FACT # 2: If students do not continue to practice, their writing performance may actually deteriorate. IMPLICATION: ü Examine all writing programs across campusü Identify key courses with writing requirementü Target specific faculty teaching those courses

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FACT # 3: Teaching students to write effectively can be time-consuming and labor-intensive. IMPLICATION: ü Identify effective technology-related tools ü reduce faculty workloadü provide specific, timely feedback to students.

ü Target part-time faculty who teach writing intensive courses.

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FACT # 4: Writing instruction involves faculty who are NOT

trained as writing teachers.

IMPLICATION: ü Implement Criterion training for faculty.ü Offer Writing Across the Curriculum workshops.ü Provide professional development funds for all

faculty during Year 1 Pilot. 21Copyright © April 2011

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FACT # 5: Assessing & documenting student learning outcomes in

writing performance are key elements to success. IMPLICATION: ü Ongoing data collected for past 3 semestersü Share results with faculty learning community to

determine Best Practices.ü Modify training based on feedback and assessment.

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Next Came…

ISWI Pilot Launch

Spring 201023Copyright © April 2011

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ISWI Improving Student Writing

InitiativeNovember, 2009 - Campus email announcement

calling for faculty participants § Criterion® Training:§ Faculty ISWI Coordinator§ Faculty Learning Community (FLC)

§ Writing Across the Curriculum Workshops§ Assessment of Criterion®

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Campus-Wide InitiativeBy The Numbers... Year 1 (2 Semesters)

Spring 2010 / Fall 2010

• 349 Classes Involved • 173 Instructors Used Criterion®

• 134 Spring 2010• 68 Fall 2010

• 5,920 Students (Spring 2010)• 3,756 Students (Fall 2010)

  Numbers may include duplicates

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Campus-Wide InitiativeBy The Numbers...

Year 2 (1 Semester) Spring 2011

• 231 Classes Involved • 93 Instructors Used Criterion® • 5442 Students (Spring 2011)• 44,080 Essays Submitted (by March 15)

  Numbers may include duplicates

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Faculty Participation- Year 2

Out of 93 instructors opting to use Criterion, only 20 received Professional Development funds as an incentive in Year 2.

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Assessments from Spring 2010..

1. Analyzed Criterion® automatically generated data for trends.

2. CLA scores for students with & without

Criterion® 3. First and last papers submitted by students

on Criterion® scored by independent faculty panel

4. Collected student and faculty surveys

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Automatically-Generated Data

¡ Students who used Criterion® for revision with more than one submission, scored better than those who did not.

¡ Students with a larger number of

assignments and more submissions on Criterion® increased their holistic score on average by approximately 1 level.

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Collegiate Learning Assessment (CLA)

¡ A significant difference was found between Criterion® users and non-users on the CLA performance task.

¡ No significant differences were found

between the two groups on the analytic writing task.

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Faculty Scoring Panel

First and last papers submitted by students on Criterion® scored by independent faculty panel.

¨ Overall, student writing improved in

classes that used ETS Criterion®.¡ The greatest improvements were made when

instructors engaged students in substantial discussions of writing and how to use Criterion®.

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Faculty Feedback – Positive Comments

When using Criterion®, most faculty felt that:1. Papers were easier to grade.2. The program improved their students’

writing skills.3. Students spent more time revising written

assignments.4. Creating assignments was easy. 32Copyright © April 2011

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Faculty Feedback - Challenges

Many faculty felt that Criterion®

1. Did not reduce their workload.2. Did not do as much as they had

hoped.3. Was not worth the cost to the

students.

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Student Survey Response

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Student Survey Highlights

What students liked about Criterion®: 1. It was available on-line 24 hours a day. 2. It allowed them to correct grammatical

or mechanical errors before turning in a paper.

3. It gave immediate feedback.

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What students found challenging:

1. Criterion® identified technical terms or

citations as errors. 2. The program identified errors but did

not correct them. 1. The program did not grade for content.

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Student Survey Response

Freshmen/sophomores were significantly more likely to agree:

- Criterion has helped me improve my writing.

- Criterion should suggest less and correct more.

- I was able to apply what I learned to other writing assignments.

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ESL Student Survey Response

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English as a Second Language Student Responses

ESL students were more likely to respond that Criterion® helped them improve their writingúPreferred Criterion® feedback to instructor feedback.úSubmitted their documents more frequently.

- I like the kind of feedback Criterion® gives. - I spent more time improving my writing with Criterion®. - I wish I could use Criterion® for other classes.

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English as a Second Language Student Response

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http://www.youtube.com/watch?v=pP6feJotLVM

40

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Positive Comments From Students

¨ “Awesome program. I find it really useful.”¨ “I like that it is really convenient and I

found myself using the program for all my classes.”

¨ “I started noticing themes in my writing that could use improvement.”

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Ongoing Research

¨ Studies with Control Groups¨ Continue Collecting Data¨ Determine Best Practices / Uses

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Conclusion

So Far, Evidence suggests- ¨ Criterion® helps improve student writing

when combined with effective instructor practice.

¨ Criterion® appears useful for editing grammar and mechanics.

¨ Students who use Criterion® are more engaged with the writing process.

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Next Steps

¨ Analyze and refine assessment data.¨ Provide online video tutorials.¨ Expand Professional Development &

training.¨ Establish ISWI committee

ú analyze writing instruction across campus.¨ Recognize and thank participating faculty.

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What Have We Learned? ¨ Students generally found Criterion® to be easy

to use and cost effective.¨ ESL students responded more positively to

Criterion® feedback.¨ Faculty found Criterion® helpful when used to

complement instruction.¨ ISWI shows the high degree of faculty interest

in improving student writing across campus.

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ISWI Broadly Endorsed & Supported By:¨ Writing Competency Subcommittee (subcommittee of Senate’s GE Committee)¨ Professional Development Subcommittee (subcommittee of Senate’s Personnel

Committee)¨ Chair of the GE Committee¨ Office of Undergraduate Studies¨ Division of Graduate Studies¨ Institutional Research & Assessment Planning Director leading faculty ISWI Assessment

Team¨ Provost’s Office as implemented by the Associate Provost through the Center for the

Scholarly Advancement of Learning and Teaching (CSALT) & Technology Innovations for Learning and Teaching (TILT)

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Thank You!

¨ William Covino, Provost¨ [email protected]¨ 559-278-2636¨   ¨ Ellen Junn, Associate Provost¨ Interim Director, Center for the

Scholarly Advancement of Learning and Teaching (CSALT)

¨ Interim Senior Academic Technology Officer (SATO) and Technology Innovations for Learning and Teaching (TILT)

¨ [email protected]¨ 559-278-2636

¨ Kim Morin, Professor ¨ Department of Theatre Arts¨ Artistic Director, Theatre for

Young Audiences; English/Drama Credential Advisor

¨ ISWI Faculty Coordinator¨ [email protected] ¨ 559-278-4342¨   ¨ Jennifer Ivie, Assistant Professor ¨ Department of Psychology¨ Interim Director, Center for

the Scholarly Advancement of Learning and Teaching (CSALT)

¨ [email protected] ¨ 559-278-2842

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Contact Information- ETS®

ETS® Criterion®¨ http://www.ets.org/criterion

¨ Susan L. Yetman¨ Criterion Account Manager¨ Higher Education, ETS ¨ Rosedale Road MS 51-L¨ Princeton, NJ 08541¨ Direct line:  609.683.2675¨ Toll free:      866.717.1915¨ Fax:                609.683.204

0¨ Email: [email protected]

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Arthur RuzzanoWestern Regional ManagerHigher Education Assessment SolutionsPhone: 310.944.4034Fax: 609.683.2040Email: [email protected] Bill WynneProduct Manager - ETS Proficiency ProfileETS Programs and Services DivisionTelephone (609) 683-2006E-mail [email protected]


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