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Washington’s Web Based Washington’s Web Based Licensing ProgramLicensing Program
Hugh WatsonHugh Watson
Certification & TrainingCertification & Training
WA State Dept. of AgricultureWA State Dept. of Agriculture
Why Make These Changes?Why Make These Changes?Need to move off 15-year old Informix Need to move off 15-year old Informix
databasedatabaseDesire to create user friendly platform Desire to create user friendly platform
that allows easy transfer of data to that allows easy transfer of data to InternetInternet
New database resides on agency’s MS SQL New database resides on agency’s MS SQL ServerServer
Intranet User Interface uses Web-based Intranet User Interface uses Web-based dot.net technologydot.net technology
Internet ready for easy customer access to Internet ready for easy customer access to licensing and recertification information licensing and recertification information
Goal to move away from printing, stuffing Goal to move away from printing, stuffing and mailing 23,000 license cards/yearand mailing 23,000 license cards/year
Detail of ChangesDetail of Changes
No longer issuing paper license cardNo longer issuing paper license card
Use of durable, basic plastic cardUse of durable, basic plastic cardContractor used for initial, big mailingContractor used for initial, big mailing
WSDA will begin issuing cards May 14WSDA will begin issuing cards May 14
Card attached to 8Card attached to 81/21/2” x 11” paper ” x 11” paper printout of license recordprintout of license recordIncludes same information as paper cardIncludes same information as paper card
Plastic Card ExamplePlastic Card Example
FrontFront BackBack
Future license updatesFuture license updates
Licensee chooses the type Licensee chooses the type of notification:of notification:
Mail – printout of updated Mail – printout of updated recordrecord
Email – link to website to Email – link to website to review license informationreview license information
Information on-lineInformation on-line
Licensee & company Licensee & company informationinformation
Recertification attendance Recertification attendance recordsrecords
Searchable recertification Searchable recertification course listingcourse listing
Future ability to renew on lineFuture ability to renew on line
Licensee Information On-lineLicensee Information On-line Licensee name & numberLicensee name & number County of residence County of residence Licenses and categories heldLicenses and categories held Status(es) of license(s)Status(es) of license(s) Expiration date(s) & recertification Expiration date(s) & recertification
cycle(s)cycle(s) Commercial Operators & SPIsCommercial Operators & SPIs
Current business status of employerCurrent business status of employer
Company Information On-lineCompany Information On-line
Company name, UBI, DBA’s, branchesName and license information for
responsible certified applicatorPhysical, mailing and email addressesPhone and fax numbersCompany employed Commercial OperatorsCompany employed Commercial Operators
Name, license no. & expiration datesName, license no. & expiration dates Insurance expiration datesInsurance expiration dates
Ground, AerialGround, AerialSpray equipmentSpray equipment
Benefits to LicenseesBenefits to Licensees Quicker access to their license updatesQuicker access to their license updates 24/7 access to their credit information24/7 access to their credit information No longer using codes for license types No longer using codes for license types
and categories and categories Ability to sort courses by location, Ability to sort courses by location,
topic and languagetopic and language Credit records updated more quickly Credit records updated more quickly
once barcodes used to collect once barcodes used to collect attendance recordsattendance records
Benefits to CompaniesBenefits to Companies More ready access to all their company More ready access to all their company
informationinformation
Easier to ensure that insurance Easier to ensure that insurance information is up-to-dateinformation is up-to-date
Can ensure that WSDA has current Can ensure that WSDA has current employee and equipment informationemployee and equipment information
Will help meet legal requirement to notify Will help meet legal requirement to notify WSDA within 30 days of any changesWSDA within 30 days of any changes
Benefits to DealersBenefits to Dealers
Can easily verify that a customer Can easily verify that a customer holds a current license in the holds a current license in the right category to buy Restricted right category to buy Restricted Use Pesticides (RUPs)Use Pesticides (RUPs)Avoid enforcement action because Avoid enforcement action because
sold an RUP to an unlicensed or sold an RUP to an unlicensed or inadequately licensed person inadequately licensed person
Benefits to CustomersBenefits to Customers
Can verify that a company is Can verify that a company is licensed to perform pest controllicensed to perform pest controlWon’t hire unlicensed companyWon’t hire unlicensed company
Will be able to sort companies by Will be able to sort companies by location and type of pest control location and type of pest control performedperformed
Benefits to WSDABenefits to WSDA
Will improve efficiency because Will improve efficiency because licensees can find their own licensees can find their own information on-lineinformation on-lineBetter customer service for harder to Better customer service for harder to
solve problemssolve problems
Will reduce incidences of fraudWill reduce incidences of fraudNo forged paper license cardsNo forged paper license cards
Employers can verify that employees Employers can verify that employees not licensednot licensed
General BenefitsGeneral Benefits Licensees gain greater familiarity Licensees gain greater familiarity
with WSDA websitewith WSDA website
WSDA can use website more WSDA can use website more effectively to keep licensees up-to-effectively to keep licensees up-to-date on pesticide related issuesdate on pesticide related issues
Fact sheetsFact sheets
NewslettersNewsletters
Breaking news regarding problem areasBreaking news regarding problem areas
Implementation TimelineImplementation Timeline Began issuing plasticBegan issuing plastic 1/8/20071/8/2007
license card via contractorlicense card via contractor Internet application on-lineInternet application on-line 2/1/20072/1/2007 Ability to search:Ability to search: Summer Summer
20072007 courses by certain criteriacourses by certain criteria credit statuscredit status
Using barcodes to collectUsing barcodes to collect Fall 2007Fall 2007 course attendance recordscourse attendance records
Ability for licensees to:Ability for licensees to: In the In the FutureFuture Renew on lineRenew on line
Questions?Questions?
Hugh WatsonHugh Watson(360) 902-2016(360) 902-2016
[email protected]@agr.wa.gov
Certification & Training StaffCertification & Training Staff1-(877) 301-45551-(877) 301-4555
[email protected]@agr.wa.gov
Website: http://agr.wa.gov/PestFert/Website: http://agr.wa.gov/PestFert/
