WATER & WASTE COMMITTEE 18 FEBRUARY 2009...Water & Waste Lost Time Duration 0 5 10 15 20 25 Apr-08...

78

Agenda – Water & Waste Committee 18/2/09 - #1964178

WATER & WASTE COMMITTEE

18 FEBRUARY 2009

7 WATER & WASTE MONTHLY REPORT FOR JANUARY 2009 B Gardiner : 1/3/38-01: #1779188v9

RECOMMENDATION: It is recommended that the monthly report from Water & Waste for the month of January 2009 be received and noted. Bruce Gardiner General Manager Water & Waste

79


ACTIVITY MANAGEMENT AND ADMINISTRATION SUPPORT - 6500

Mission: To provide excellent customer service for internal and external clients and to develop systems to ensure a smooth and effective operation

Outputs Title Description 1. Performance review of managers work Review of work performed by each branch and the

effectiveness of each branch manager; Provision of guidance and support to improve outputs; Includes the review of Departmental performance in the following areas: • Budget management; • Operating initiative management; • Capital works management; • Workplace Health and Safety performance; • Customer management.

2. Coaching and support of staff across the Department

Provision of effective support to enable all Departmental staff to meet the performance expectation of their customers.

3. Policies and Administrative Instructions relevant to Departmental operations

General Policies are Council approved statements provided for the benefit of the public; they advise Council’s position with regard to specific matters. Administrative Instructions are approved by the Executive Management team (EMT) and provide direction for staff in carrying out specific functions.

4. Business Excellence Systems Views, Self Assessment Reports and Continuous Improvement support for the Department

Business Excellence is the title of Council's adopted Organisational Effectiveness framework and program. The outputs listed to the left are the key outputs from the program. General Manager promotion and support of the program within their Department is critical to its success.

5. Agenda coordination for Council's Water & Waste Committee

Coordination of reports to be provided to Water & Waste Committee.

6. Administration Support Administration support associated with Water & Waste

80


Performance Indicators (Ratings: = Satisfactory, ? = Marginal, X = Unsatisfactory)

Performance Rating: ?

Variance Report Primarily as a result of accounting and budgetary errors.

• Result Measure (Title): Departmental Budget Performance • Result Target: Expenditure -5% / Revenue No more than -1% • Reporting Frequency: Monthly • Performance Assessment:

2.3. Operating Budget YTD Performance

0

10

20

30

40

50

60

70

80

90

100

2. Expenditure 3. Revenue

Mill

ions

Budget Type

Dol

lars

Recurrent YTD Budget

Recurrent YTD Actual

-2.24% Variance

-2.51% Variance

Prospective Actions See notes in financial statements for explanation.

Performance Rating:

Variance Report

• Result Measure (Title): Timeliness of Departmental Operating Initiative

Completions • Result Target: 90% of initiatives completed by year end • Reporting Frequency: Monthly • Performance Assessment:

Timeliness of Departmental Operating Initiative Completion

0

2

4

6

8

10

12

14

Jul

Aug

Sep

Oct

Nov

Dec Jan

Feb

Mar

Apr

May Jun

Months in Year

Num

ber o

f Ini

tiativ

es C

ompl

eted

Initiative Met

Initiative Proposed

Prospective Actions

81


Performance Rating:

Variance Report

• Result Measure (Title): Departmental Safety Performance • Result Target: Lost time injury frequency rate - improving • Reporting Frequency: Monthly for Financial Year • Performance Assessment: Improvement relative to Scheme Member Group D

Departmental Lost Time Injury Rate

05

1015202530

Apr Jun

Aug OctDec Feb Apr Ju

n

Rolling Average

Lost

Tim

e In

jury

Rat

e

Benchmark Rate

Lost Time Injury Rate

Prospective Actions

Performance Rating:

Variance Report NA.

• Result Measure (Title): Departmental Safety Performance • Result Target: Lost time injury duration rate - improving • Reporting Frequency: Monthly for Financial Year • Performance Assessment: Improvement relative to Scheme Member Group D

Water & Waste Lost Time Duration

0

5

10

15

20

25

Apr-08

May-08

Jun-08

Jul-08 Aug-08

Sep-08

Oct-08

Nov-08

Dec-08

Jan-09

Rolling Average

Leng

th o

f Dur

atio

n

Benchmark Duration

Actual Duration

Prospective Actions NA

82


Performance Rating:

Variance Report N/A

• Result Measure (Title): Customer Request Management (CRM)

Departmental Performance • Result Target: Number of overdue requests trending • Reporting Frequency: Monthly • Performance Assessment: Trend from 05/06 levels

Summary of Overdue Requests

0

50

100

150

200

Apr

Jun

Aug

Oct

Dec Feb

Apr

Jun

Months in Year

Num

ber o

f Ove

rdue

R

eque

sts

Waste &Environment Wastew ater

Water

Prospective Actions

Operating Budget Assessment:

YTD Actual ($)

YTD Budget Revised

($)

Var ($) Var (%) Variance Report & Prospective Actions

(where variance is +/- 5%)

Revenue 0 0 0 0 FAVOURABLE • Reasons: • Implications / Actions

Expenditure (139,950) (236,660) (96,710) 41% UNFAVOURABLE • Reasons: Competitive Neutrality &

Employee Costs - Target Savings. Overhead recovery causes the negative expenditure.

• Implications / Actions:

83


ACTIVITY: Management and Administration Support – Communication & Education – 6503 Mission To provide excellent customer service for internal and external clients and to develop systems

to ensure a smooth and effective operation. Outputs Title Description 1. Marketing Campaigns Marketing campaigns to enable the Cairns community to understand:

• water wise initiatives; and • the waste hierarchy This includes media releases, communication programs, promotional materials and events

2. Water & Waste and Our Water & Waste Web Pages

Web pages to ensure timely and accurate information for customers

Officer Responsible: Communications & Education Officer


Performance Rating:

Variance Report December & January were quiet with the Christmas & New Year break. Including only the first Douglas water Advisory Group meeting

1 • Result Measure (Title): Community Engagement Activities • Result Target: Delivery of all scheduled / targeted events • Reporting Frequency: Monthly • Performance Assessment: Number of community engagement one-off/

reactive activities managed each year. Number of programmed engagements conducted each year.

Community Engagement Activities

0

1

2

3

4

5

July

Augus

t

Septem

ber

Octobe

r

Novembe

r

Decembe

r

Janu

ary

Februa

ryMarc

hApri

lMay

June

ProgrammedEngagements

One-off ProactiveActivities

Prospective Actions

84


Performance Rating:

Variance Report Having extended the role for another year , the Education Officer was on annual leave and undertaking preparations for the new school year, and introducing the new schools recycling program

2 • Result Measure (Title): Educational Program • Result Target: Education Institutions reached • Reporting Frequency: Monthly • Performance Assessment: Number of education institutions or students

reached on a monthly basis over the year, as delivered by the Education Officer

Educational Program

0246

8101214

Janua

ry

February

March April MayJu

neJu

ly

August

September

Octobe

r

November

December

Institutions Reached 2008 Institutions Reached 2009TargetAdditional Activities 2008Additional Activities 2009

Prospective Actions

Performance Rating:

Variance Report Gained access to new software (Urchin) now online and still familiarising its options for consistent future reports

3 • Result Measure (Title): Water & Waste’s Corporate Image • Result Target: Promotions of Water & Waste achievements • Reporting Frequency: Monthly • Performance Assessment: Water & Waste’s websites

Website Hits

05000

10000150002000025000300003500040000

July

Augus

t

Septem

ber

Octobe

r

Novembe

r

Decembe

r

Janu

ary

Februa

ryMarc

hApri

lMay Ju

ne

Cairns Water

Our Cairns Water

Prospective Actions

85


Performance Rating:

Variance Report Included advertising as required for Free Tyre Waste Disposal due to Dengue outbreak

4 • Result Measure (Title): Advertising Coordination • Result Target: • Reporting Frequency: Monthly • Performance Assessment: Number Water & Waste placed advertisements

Advertising Coordination

0

2

4

6

8

10

12

14

16

Corporate /Events

Education Waste /Recycling

Water DemandMgt + OCW +

BWEP

Cleaner Seas

Started past month

Completed YTD

Prospective Actions


Variance Report No items ordered or purchased – while awaiting addition quotes

5 • Result Measure (Title): Corporate Publications & promotional materials • Result Target: 100% of Budget Spent • Reporting Frequency: Monthly • Performance Assessment: Timely distribution of corporate Water & Waste, &

education publications in accord with organisational requirements

Promo Items

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

July

Augus

t

Septem

ber

Octobe

r

Novembe

r

Decembe

r

Janu

ary

Februa

ryMarc

hApri

lMay

June

ActualExpenditure

Budget

Prospective Actions Still awaiting additional quotes

86


Performance Rating:

Variance Report Releases and information varied from the E.coli updates in Division 10, National Recycling Week initiatives and BWEP presentation.

6 • Result Measure (Title): Press releases • Result Target: Monitor number developed • Reporting Frequency: Monthly • Performance Assessment: Number of press releases picked up and run

across local media.

Press Releases

02468

1012141618

July

Augus

t

Septem

ber

Octobe

r

Novembe

r

Decembe

r

Janu

ary

Februa

ryMarc

hApri

lMay

June

Target

MediaRelease

AdditionalFeatures

Prospective Actions Releases and events for December to include free Mulch giveaway,


YTD Actual ($)

YTD Budget Revised

($)



Revenue 0 0 0 0% NA

Expenditure (126,239) 2,683 128,922 4805% FAVOURABLE Reasons: Competitive Neutrality and overhead recovery causes a large negative expenditure. Implications / Actions: Nil

87


ACTIVITY BUSINESS SUPPORT – MANAGEMENT AND ADMINISTRATION SUPPORT - 6510

Mission: To provide excellent customer service for internal and external clients and to develop systems to ensure a smooth and effective operation

Outputs Title Description 1. Internal Reports Comparative statistical information for target reporting associated with

administration functions 2. Administration Support Administration support associated with Water & Waste

Officer Responsible: Manager Business Services



Variance Report

• Result Measure (Title): Number of Complaints from

Supported Areas & Customers • Result Target: No more than 2 complaints per

month • Reporting Frequency: Monthly • Performance Assessment:

Data sources being investigated.

Prospective Actions N/A

Operating Budget Assessment: YTD

Actual ($) YTD

Budget Revised

($)



Revenue 5,000 -0 5,000 100% FAVOURABLE • Reasons: Revenue for hosting

Trainee • Implications / Actions

Expenditure

-195,177 -33,454 161,724 483% FAVOURABLE • Reasons: Actual expenditure

for consultancy services – managerial and accounting services lower than anticipated YTD. Expenditure less than overhead recovery

• Implications / Actions: Nil

88


ACTIVITY BUSINESS SERVICES – CUSTOMER SERVICE AND BILLING - 6511 Mission: To provide excellent customer service for internal and external clients and to develop

systems to ensure a smooth and effective operation Outputs Title Description 1. Water Consumption Accounts Water usage notices and settlement data to customers, provided in a

timely and effective manner

2. Water Usage Settlement Accounts

Final reads provided in the settlement process associated with property transfers

3. Water Meter Replacement Program

Meter replacement program targeting meters at the end of their useful lives



Performance Rating:

Variance Report Cycle 25 & 26 exceeds target dates due to Public holidays

• Result Measure (Title): Water Usage Notice - time from read to bill issue date • Result Target: Within 14 days of reading date • Reporting Frequency: Monthly • Performance Assessment:

Water Consumption Account Turnaround Time - 14 Day Target

51015202530

8/01/2

009

12/01

/2009

23/01

/2009

30/01

/2009

Account Issue Date

Num

ber o

f Day

s fro

m M

eter

Rea

d

TargetULCLCL


89


Performance Rating:

? Variance Report A total of 298 searches were undertaken during January 2009. There is no settlement outside the required time frame.

• Result Measure (Title): Water Settlements - Turnaround time from request

to issue • Result Target: 5 days for $31.40 Fee 24 Hours for $50.10 Fee • Reporting Frequency: Monthly • Performance Assessment:

Water Settlements Turnaround Time from Request to IssueTarget 100% Compliance

0%20%40%60%80%

100%120%

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May JunMonths in Year

% C

ompl

ianc

e

5 Day % 24 Hour % Target %

Prospective Actions Nil required

Performance Rating:

Variance Report Stage 1 of the meter replacement program is complete. Stage 2 tenders have been evaluated with works expected to commence early in the new year.

• Result Measure (Title): Meter replacement program - capital budget

compliance • Result Target: 100% of allocated capital utilised • Reporting Frequency: Monthly • Performance Assessment:

Meter Replacement Program

050000

100000150000200000

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Febru

aryMarc

hApri

lMay

June

Months in Year

Cap

ital B

udge

t

Actuals

Budget

Prospective Actions

90



YTD Actual ($)

YTD Budget Revised

($)



Revenue 140,005 202,841 -62,836 -31% UNFAVOURABLE • Reasons: Less than anticipated

meter reading applications • Implications / Actions Currently under review

Expenditure 934,752 808,284 -126,468 -16% UNFAVOURABLE

• Reasons: Bad Debts – Water leakage 50/50 policy higher than anticipated YTD


91


ACTIVITY BUSINESS SERVICES – FINANCIAL MANAGEMENT - 6512 Mission: To provide financial management services built on strong internal process for all customers

Outputs Title Description 1. Water & Waste Budget Original budget and budget review documentation from Operations,

Waste and Infrastructure 2. Monthly Financial Analysis Financial analysis associated with consolidated Water & Waste

provision

Officer Responsible: Principal Management Accountant


Performance Rating:

Variance Report 1st Budget Review for 08/09 was carried out within timeframes provided by Corporate Finance

• Result Measure (Title): Adherence to Corporate Budget Timeline • Result Target: 100% compliance • Reporting Frequency: Quarterly • Performance Assessment:

Timeliness of Budget Preparation

0%

20%

40%60%

80%

100%

1st BudgetReview

2nd BudgetReview

3rd BudgetReview

2009/10Original Budget

Reporting Period

% C

ompl

ianc

e

Timeline Met forQuarterly BudgetReviewTarget

Prospective Actions No action required.

92


Performance Rating:

Variance Report Nil

• Result Measure (Title): Timeliness of Financial Analysis • Result Target: Timeliness of financial analysis in monthly reports • Reporting Frequency: Monthly • Performance Assessment:

Timeliness of Financial Analysis

0%20%40%60%80%

100%

July

Augu

st

Septem

ber

Octobe

r

Nove

mbe

r

Dece

mbe

r

Janu

ary

Februa

ry

March

April

May

June

Reporting Period

% C

ompl

ianc

e

Agenda Close Achieved Target

Prospective Actions No action required


YTD Actual ($)

YTD Budget Revised

($)




Expenditure -40,741 -25,022 15,719 63% FAVOURABLE

• Reasons: Actual expenditure for employee costs lower than anticipated YTD


93


ACTIVITY BUSINESS SERVICES - LABORATORY SERVICES - 6513 Mission: Laboratory Services aims to provide a quality, commercial, expert, timely and cost-effective

scientific service to its internal and external customers in all aspects that determine water quality as it impacts on human lifestyle.

Outputs Title Description Tests on: - Waters for Drinking Purposes - Waters (non-drinking) - Solid matrices - Other tests

Tests undertaken for client purposes include water for drinking, wastewaters, pools, creeks, lakes, sludge and soils and other tests such as swab analysis associated with food preparation. The method of analysis associated with production includes tests on: - Anions - tests negatively charged species, eg chloride - Bacterias- tests for bacteria such as E-coli and Faecal Coliforms - Metals - tests for metals and metalloids such as arsenic and

cadmium - Nutrients - tests for substances such as Phosphorus, Nitrogen

and Ammonia - Other - Non-routine testing on an as required basis - Physical Properties- tests for properties such as Biological

Oxygen Demand and pH - Solids - Tests on soils, clays, sludges, and the like - Subcontracted work - Analyses not handled by the laboratory,

due to lack of instrumentation and non-validated NATA methods Officer Responsible: Laboratory Services Manager


Performance Rating:

Variance Report N/A

1. Sample Completion Time

50

J N M J N M J N M J N

Period Beginning July 05

Perc

enta

ge C

ompl

ete

99% w ithin 14 days 80% w ithin 5 days 100% w ithin 30 days

Prospective Actions Note: Completion statistics for >5days will from now will refer to working days. The change is to better reflect the workload.

94


Performance Rating:

Variance Report Batch quality scores are excellent. CAR’s acceptable.

2. Quality of Results

5060708090

100Ju

l-05

Nov

-05

Mar

-06

Jul-0

6N

ov-0

6M

ar-0

7Ju

l-07

Nov

-07

Mar

-08

Jul-0

8N

ov-0

8

Period Beginning July 2005

Qua

lity

Perc

enta

ge

Ach

ieve

d

Z-score ≤2 >95% of analysis batches

>95% CAR's closed out w ithin 14days of lodging

Prospective Actions Nil


YTD Actual ($)

YTD Budget Revised

($)



Revenue 612,194 502,456 109,738 22% FAVOURABLE • Reasons: Increased workload from

external clients including several major projects


Expenditure 701,290 893,494 192,203 22% FAVOURABLE

• Reasons Lower than expected expenses - salaries and wages, Chemicals and Other Services. Salary expenditure low due to not all staff positions filled in early part of financial year. Other areas of expenditure will be balanced throughout the year


95


ACTIVITY BUSINESS SERVICES - CORPORATE AND EXTERNAL REPORTING - 6514 Mission: To ensure that Water & Waste maintains its corporate and external reporting obligations

associated with all operations, excluding environmental compliance. Outputs Title Description 1. Total Management Plan (TMP)

and Strategic Asset Management Plan (SAMP)

Coordination and maintenance of the TMP and SAMP for Water & Waste: • The TMP is used to address requirements of the

Environmental Protection Policy (Water) 1997 in respect of Environmental Plans; and

• The TMP or components of it, are used to satisfy the Strategic Asset Management Plan (SAMP) and Customer Service Standard requirements of the Water Act 2000.

2. Coordination of the Departmental Risk Register

Coordination and maintenance of the risk register for Water & Waste

3. Coordination of incident scenario(s)

Coordination of the development and implementation of incident scenario(s) to allow Water & Waste to better meet catastrophic events

Officer Responsible: Business Process Officer

On Target Operating Initiative Status Relevant

Linkage(s) Due Date Complete

(enter %) Yes (enter )

No * (enter X)

1. Co-project manage (with Operations) implementation of the Australian Drinking Water Quality Framework

Corporate Plan 5.2.2, 5.2.3. TMP Sub Plans 2 and 9

Dec 2008 100%

* Variance Report for Initiatives not on target: * Prospective Actions for Initiatives not on target:


Performance Rating:

Variance Report

• Result Measure (Title): TMP and SAMP Compliance with Statutory

Arrangements • Result Target: Passing of State Government Audit • Reporting Frequency: Annual • Performance Assessment: Prospective Actions

NA

96


Performance Rating:

Variance Report

• Result Measure (Title): Currency of Risk Register • Result Target: EMT review and approval • Reporting Frequency: Quarterly • Performance Assessment:

Currency of Risk Register

020406080

100120

Sep-08 Dec-08 Mar-09 Jun-09

Month

% o

f Ris

k Re

gist

er th

at is

curr

ent

% of Risk Register thatis currentTarget


Performance Rating:

Variance Report

• Result Measure (Title): Coordination of Incident Scenarios • Result Target: 4 Scenario Sessions / Year, 1 session per quarter • Reporting Frequency: Quarterly • Performance Assessment:

Number of Emergency Response Sessions Completed as Scheduled

0

1

Sep-08 Dec-08 Mar-09 Jun-09

Month

# of

Ses

sion

s

# Completed

Target


97



YTD Actual ($)

YTD Budget Revised

($)



Revenue 0 0 0 0% FAVOURABLE • Reasons: • Implications / Actions

Expenditure -24,160 137,847 162,008 118% FAVOURABLE

• Reasons: • Budget for materials & services

costs greater than actual costs YTD

Implications / Actions: • Review consultancy requirements

for statutory compliance

98


ACTIVITY BUSINESS SERVICES – PLUMBING AND TRADE WASTE COMPLIANCE - 6517 Mission: To ensure that clients receive the highest level of service and professional advice to assist

them to attain the required standards in the developments for which they are responsible Outputs Title Description 1. Plumbing and Trade Waste

Compliance Assessments Compliance assessments of plumbing and trade waste works with the mandatory requirements of the Acts, Regulations and By-Laws

2. Water, plumbing and drainage works - processed applications

Applications received and processed for approval to proceed with water, plumbing and drainage works

3. Plumbing inspections Inspections and tests of water, plumbing and drainage works during constructions for compliance with the relevant regulations

4. Tradewaste Inspections Tradewaste inspections undertaken for compliance with the relevant regulations



Performance Rating:

Variance Report NA

• Result Measure (Title): Number of legal challenges to compliance

assessment • Result Target: Zero successful challenge • Reporting Frequency: Monthly • Performance Assessment:

Number of Legal Challenges to Compliance Assessment

0%

25%

50%

75%

100%

July

AugSep

tOct

Nov Dec Jan

Feb

March

April

MayJu

ne

Months in Year

# of

Suc

cess

ful

Cha

lleng

es

Actual Challenges

Target


99


Performance Rating:

Variance Report NA

• Result Measure (Title): Number of Plumbing Applications Received • Result Target: Compliance with budgeted number • Reporting Frequency: Monthly • Performance Assessment:

Number of Plumbing Applications Received

-20406080

100120

July

Aug

ust

Sep

tem

ber

Oct

ober

Nov

embe

r

Dec

embe

r

Janu

ary

Febr

uary

Mar

ch

Apr

il

May

June

Thousands

Months in Year

Rev

enue

from

Ap

plic

atio

ns

Revenue Received

Revenue Target


Performance Rating:

?

Variance Report 175 Applications approved July 2008 – 27 not processed within the 20 day timeframe: 7 applications received awaiting approval from Plumbing Inspectors. 10 applications received requiring further information or plans from the applicant - applicants were notified. 10 applications received awaiting registration of property.

• Result Measure (Title): Plumbing Application Turnaround Time • Result Target: Assessment within twenty days • Reporting Frequency: Monthly • Performance Assessment:

Plumbing Approval Turnaround Time

0

40

80

120

160

200

1 21 41 61 81 101

121

141

161

Number of Approvals

# of

Wor

king

Day

s Fo

r App

rova

l

Plumbing ApprovalsUpper Control LimitLower Control LimitTarget


100


Performance Rating:

Variance Report

• Result Measure (Title): Number of Plumbing Inspections Undertaken • Result Target: Monitor number • Reporting Frequency: Monthly • Performance Assessment:

Number of Plumbing Inspections Undertaken

450500550600650700750800

July

August

September

October

November

December

Janu

ary

February

March April MayJu

ne

Months in Year

Num

ber o

f Ins

pect

ions

Un

dera

take

n

TargetActual InspectionsUCLLCL


Performance Rating:

? Variance Report Since bringing on a new procedure involving notification from Health in relation to new licences in September, inspections have increased slightly. Since bringing on a new procedure involving notification from Plumbing in relation to applications received for commercial businesses in October, inspections have increased slightly.

• Result Measure (Title): Number and Timeliness of Trade Waste

Inspections • Result Target: Inspections on anniversary date • Reporting Frequency: Monthly • Performance Assessment:

Trade Waste Inspection Frequency

5075

100125150175200

July

Augus

t

Septem

ber

Octobe

r

Novembe

r

Decembe

r

Janu

ary

Februa

ryMarc

hApri

lMay

June

Months in Year

Num

ber o

f Ins

pect

ions

Target

Actual Inspections

UCL

LCL


101



YTD Actual ($)

YTD Budget Revised

($)



Revenue 1,487,637 2,077,651 -590,014 -28% UNFAVOURABLE • Reasons: • Plumbing approval revenue down

by 55% • Implications / Actions

Expenditure 1,709,739 1,746,726 36,987 2% FAVOURABLE

• Reasons: • Implications / Actions:

102


Notes to the Financial Statements WATER & WASTEWATER 1. Sources of Revenue Total revenue for January of $8.34M is more than the budgeted monthly amount of

$8.26M, leaving a variance of $77k or 1%. Revenue year to date is $64.53M compared to a budget of $65.55M, leaving a negative variance of $1.03M or 2%. This is due to less than anticipated water connection and plumbing approval applications. This has been investigated and it appears as though the number of plumbing approvals and water connections were overestimated for the year. At the time of setting the budget the amount of development in the region was increasing, however we are currently experiencing a significant decline in development.

2. Expenditure by Type Total operating expenses for January of $6.06M is less than the budgeted amount of

$6.18M, a variance of $115k or 2%. Expenditure year to date is $57.32M compared to a budget of $55.64M, a negative variance of $1.68M or 3%. This increased expenditure was primarily felt in October and can be attributed to two things:

1. Increase in R&M costs and temp agency costs by the Water Operations function

due to increased activity in Division 10 during the month. 2. Several errors/miscalculations in the first budget review were highlighted in

October’s Committee Report. The effect of these errors is felt again in every month until the 2nd budget review adjustments are made. The main areas that caused the budget to decrease were:

- Imputed Interest was based on original budget - Overtime was omitted from the 1st budget review (approx $495k) - Significant adjustments were not incorporated into the budget review for Salaries

(approx $550k) - Insurance for the Cleaner Seas Alliance was originally allocated to the capital

budget but was subsequently deemed an operating expense (approx $500k)

Cairns Regional Water & A Business Unit of Cairns Regional Council

OVERVIEW OF FINANCIAL PERFORMANCE

For the Month Ended: January

103


3. Operating Capability Before Tax, Dividend and Capital Items For the month of January the net operating gain of $2.28M is more than the budgeted

amount of $2.08M a variance of $192k. Year to date net operating gain of $7.21M is less than budget expectations of $9.91M, a negative variance of $2.70M. This is due to the above adjustments at 1st Budget Review. These will be reconsidered at 2nd budget review.

WASTE MANAGEMENT 4. Sources of Revenue The total revenue for January of $1.95M is less than the budgeted amount of

$2.09M, a negative variance of $131k. This variance is attributable to less than budgeted revenue from the Tipping Fees and the Sale of Recyclables. This reduction in the sale of recyclables was reported to council and will be adjusted at budget review. Revenue year to date is $14.84M compared to a budget of $15.86M, a negative variance of $1.02M or 6%.

5. Expenditure by Type Total operating expenses for January of $2.10M is more than the budgeted amount

of $1.91M, a negative variance of $188k. Expenditure year to date is $18.57M which is less than the budget of $18.59M, a variance of $13k or <1%.

6. Operating Capability Before Tax, Dividend and Capital Items For the month of January net operating loss of $145k is less than the budgeted gain

of $175k, a negative variance of $320k. Year to date operating loss is $3.73M compared to a budget of $2.73M, a negative variance of $1.00M or 37%. This is due to the significant reduction in budgeted revenue from tipping fees and the sale of recyclable.

104


Cairns Regional Water & WasteA Business Unit of Cairns Regional Council

WATER & WASTE CONSOLIDATED POSITIONSTATEMENT OF FINANCIAL PERFORMANCE

For the Month Ended: January-09

PTD PTD PTD YTD YTD YTDFull YTDActual Budget Variance Actual Budget Variance

BudgetJan-08 Jan-08 Jan-08 Jan-08 Jan-08 Jan-08 Jan-08

$ $ $ $ $ $ $ $

OPERATING REVENUE

Rates and Utility Charges 9,103,644 8,453,354 650,290 64,199,036 63,245,891 953,146 105,512,660 Less Discount and Pensioner Remissions (35) 0 (35) (21,856) (17,676) (4,180) (17,676)

Net Rates & Utility Charges 9,103,609 8,453,354 650,255 64,177,180 63,228,215 948,965 105,494,984

Fees and Charges 529,108 784,003 (254,895) 5,981,397 7,677,770 (1,696,373) 11,597,787 Interest Received 46,057 20,170 25,887 363,407 165,640 197,767 266,488 Miscellaneous Revenue 97,764 221,031 (123,267) 1,652,225 2,148,875 (496,651) 3,254,030 Community Service Obligations 0 0 0 0 0 0 0 Donations 0 0 0 (2) 0 (2) 0 Contributions 517,433 858,000 (340,567) 7,133,359 8,105,309 (971,950) 12,395,309 Subsidies and Grants 0 11,667 11,667 63,909 87,427 23,517 257,062

Total Operating Revenue 10,293,972 10,348,225 (54,253) 79,371,475 81,413,235 (2,041,761) 133,265,660

OPERATING EXPENDITURE

Employee Costs 2,117,571 1,797,233 (320,338) 17,490,145 15,695,172 (1,794,973) 23,234,509 Materials and Services Costs 3,222,744 3,352,424 129,681 31,906,131 31,809,876 (96,255) 49,533,571 Depreciation and Amortisation Expenses 2,607,884 2,583,587 (24,297) 23,892,034 23,780,363 (111,671) 36,422,214 Bank Fees and Charges 0 0 0 0 (3) (3) (3) Borrowing Costs 242,288 462,916 220,628 3,039,551 3,895,687 856,136 6,476,339 Bad and Doubtful Debts 7,346 5,000 (2,346) 118,719 80,133 (38,586) 135,133 Other 0 0 0 828 440 (388) 440 Competitive Neutrality Charges 64,775 70,485 5,710 654,942 630,997 (23,945) 1,013,154

8,262,608 8,271,646 9,038 77,102,350 75,892,664 (1,209,685) 116,815,358 Less Expenses Capitalised (99,939) (182,544) (82,605) (1,208,035) (1,662,553) (454,517) (2,575,274)

Total Operating Expenditure 8,162,669 8,089,101 (73,568) 75,894,314 74,230,112 (1,664,202) 114,240,083

OPERATING CAPABILITIES BEFORE CAPITAL 2,131,303 2,259,124 127,821 3,477,161 7,183,124 3,705,963 19,025,577

Notional Income Tax Expense (909,469) (2,001,735) (1,092,266) (17,102,447) (14,134,805) 2,967,642 (24,307,542)

Notional Dividend Expense 0 0 0 17,709,347 0 (17,709,347) 0

OPERATING CAPABILITIES BEFORE CAPITAL 1,221,833 257,389 (964,445) 4,084,061 (6,951,681) (11,035,742) (5,281,965)

CAPITAL ITEMS:

Gain (Loss) on Disposal of Property Plant and E 0 0 0 (416,623) 231,622 648,245 231,622 Contributions 204,215 1,561,700 1,357,485 3,358,150 16,086,663 12,728,513 23,895,163 Subsidies and Grants 3,647,894 3,976,326 328,432 50,249,876 36,057,307 (14,192,569) 55,938,935 Total Capital Items 3,852,109 5,538,026 1,685,917 53,191,403 52,375,592 (815,811) 80,065,720

INCREASE/(DECREASE) IN OPERATING CAPA 5,073,942 5,795,414 721,472 57,275,464 45,423,911 (11,851,554) 74,783,755

105



WATER & WASTEWATERSTATEMENT OF FINANCIAL PERFORMANCE


PTD PTD PTD YTD YTD YTD Full YTDActual Budget Variance Actual Budget Variance


$ $ $ $ $ $ $ $

OPERATING REVENUE

Rates and Utility Charges 7,530,370 6,879,945 650,425 53,094,216 52,192,855 901,361 86,592,579 Less Discount and Pensioner Remissio -22 0 -22 -21,351 -15,718 -5,634 -15,718

Net Rates & Utility Charges 7,530,348 6,879,945 650,403 53,072,865 52,177,137 895,728 86,576,862

Fees and Charges 212,680 425,083 -212,403 3,225,392 4,377,049 -1,151,657 6,502,467 Interest Received 36,763 16,911 19,852 286,349 139,439 146,910 223,996 Miscellaneous Revenue 41,834 70,665 -28,831 750,426 672,322 78,105 1,025,647 Community Service Obligations 0 0 0 0 0 0 0 Donations 0 0 0 -2 0 -2 0 Contributions 517,433 858,000 -340,567 7,133,359 8,105,309 -971,950 12,395,309 Subsidies and Grants 0 11,667 11,667 58,667 81,669 23,002 251,304

Total Operating Revenue 8,339,058 8,262,271 76,786 64,527,056 65,552,926 -1,025,870 106,975,584


Employee Costs 1,880,235 1,633,428 -246,807 15,953,501 14,267,512 -1,685,988 21,112,189 Materials and Services Costs 1,531,301 1,808,085 276,784 16,817,051 16,528,834 -288,216 26,455,990 Depreciation and Amortisation Expen 2,557,214 2,536,298 -20,916 23,426,192 23,343,378 -82,814 35,745,766 Bank Fees and Charges 0 0 0 0 -3 -3 -3 Borrowing Costs 232,332 450,116 217,784 2,935,211 3,793,451 858,240 6,309,824 Bad and Doubtful Debts 7,346 5,000 -2,346 118,719 80,133 -38,586 135,133 Other 0 0 0 -17 440 457 440 Competitive Neutrality Charges -45,539 -72,539 -27,000 -722,859 -708,234 14,625 -1,003,445

6,162,888 6,360,388 197,500 58,527,798 57,305,511 -1,222,286 88,755,894 Less Expenses Capitalised -99,939 -182,544 -82,605 -1,208,035 -1,662,553 -454,517 -2,575,274

Total Operating Expenditure 6,062,949 6,177,844 114,894 57,319,762 55,642,959 -1,676,804 86,180,620

OPERATING CAPABILITIES BEFOR 2,276,108 2,084,428 -191,680 7,207,294 9,909,967 2,702,673 20,794,964

Notional Income Tax Expense -1,824,903 -1,945,427 -120,524 -18,202,746 -14,884,662 3,318,084 -24,750,657

Notional Dividend Expense 0 0 0 14,798,511 0 -14,798,511 0

OPERATING CAPABILITIES BEFOR 451,205 139,001 -312,204 3,803,059 -4,974,695 -8,777,754 -3,955,693

CAPITAL ITEMS:

106



WASTE MANAGEMENTSTATEMENT OF FINANCIAL PERFORMANCE


PTD PTD PTD YTD YTD YTD Full YTDActual Budget Variance Actual Budget Variance


$ $ $ $ $ $ $ $

OPERATING REVENUE

Rates and Utility Charges 1,573,274 1,573,409 -135 11,104,820 11,053,036 51,784 18,920,081 Less Discount and Pensioner Remissio -13 0 -13 -505 -1,958 1,453 -1,958

Net Rates & Utility Charges 1,573,261 1,573,409 -148 11,104,315 11,051,077 53,238 18,918,122

Fees and Charges 316,428 358,920 -42,492 2,756,005 3,300,721 -544,715 5,095,321 Interest Received 9,294 3,258 6,035 77,058 26,200 50,857 42,493 Miscellaneous Revenue 55,931 150,366 -94,435 901,798 1,476,554 -574,755 2,228,384 Community Service Obligations 0 0 0 0 0 0 0 Donations 0 0 0 0 0 0 0 Contributions 0 0 0 0 0 0 0 Subsidies and Grants 0 0 0 5,243 5,758 515 5,758

Total Operating Revenue 1,954,914 2,085,953 -131,040 14,844,419 15,860,309 -1,015,891 26,290,077


Employee Costs 237,336 163,805 -73,531 1,536,644 1,427,659 -108,985 2,122,320 Materials and Services Costs 1,691,443 1,544,340 -147,104 15,089,080 15,281,041 191,961 23,077,581 Depreciation and Amortisation Expen 50,669 47,289 -3,380 465,842 436,986 -28,857 676,449 Bank Fees and Charges 0 0 0 0 0 0 0 Borrowing Costs 9,957 12,800 2,844 104,340 102,236 -2,103 166,515 Bad and Doubtful Debts 0 0 0 0 0 0 0 Other 0 0 0 845 0 -845 0 Competitive Neutrality Charges 110,314 143,024 32,710 1,377,800 1,339,231 -38,570 2,016,599

2,099,720 1,911,258 -188,462 18,574,552 18,587,153 12,601 28,059,463 Less Expenses Capitalised 0 0 0 0 0 0 0

Total Operating Expenditure 2,099,720 1,911,258 -188,462 18,574,552 18,587,153 12,601 28,059,463

OPERATING CAPABILITIES BEFOR -144,806 174,696 319,502 -3,730,133 -2,726,844 1,003,289 -1,769,387

Notional Income Tax Expense 915,434 -56,308 -971,742 1,100,299 749,857 -350,442 443,115

Notional Dividend Expense 0 0 0 2,910,836 0 -2,910,836 0

OPERATING CAPABILITIES BEFOR 770,628 118,388 -652,240 281,002 -1,976,987 -2,257,989 -1,326,272

CAPITAL ITEMS:

107



CAIRNS WATER DEBTOR REPORT


Fees & Charges Outstanding

-400-300-200-100-100200300

Thou

sand

s

Private Works

General Debtors

Laboratory TestingFeesTrade WasteChargesWaste Charges

Private Works -26,775 -32,239 5,747 -371,186

General Debtors 185,830 23,536 16,886 14,616

Laboratory Testing Fees 54,233 14,798 3,982 3,980

Trade Waste Charges 17,991 68,153 10,730 84,620

Waste Charges -3,486 - 46,668 2,721

Current 30 Days 60 Days 90 Days +

Rates Outstanding

-

5,000

10,000

15,000

20,000

25,000

Thou

sand

s

Water Access

Sewerage Access

Cleaner Seas Levy

CleansingCharges

Water Access 8,115,731 321,086 188,830

Sewerage Access 21,742,146 825,576 485,861

Cleaner Seas Levy 3,060,880 128,004 28,470

Cleansing Charges 9,350,053 390,425 215,344

Current Overdue Arrears

Water Usage Charges Outstanding

-

500

1,000

1,500

2,000

2,500

Thou

sand

s

Water UsageCharges

Water Usage Charges 1,976,069 407,220 67,987 57,612 525,955

Current 30 Days 60 Days 90 Days 90 + Days

108


WATER & WASTE REVENUE GRAPHS


Comments: Rates raised in January 2008 fully recognised in February 2008 as per Financial Accounting Technical Paper issued by Dept of Local Government Sport and Recreation. Rates in January 2009 are recognised as 1/6th of Rates raised for the period January to June 2009.

Comments: Rates raised in January 2008 fully recognised in February 2008 as per Financial Accounting Technical Paper issued by Dept of Local Government Sport and Recreation. Rates in January 2009 are recognised as 1/6th of Rates raised for the period January to June 2009.

Water Access Rates RevenueYTD

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Res ActCom ActRes BudCom Bud

Cleansing Rates RevenueYTD

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

11,000,000

12,000,000


ActualBudget

109




Comments: Rates raised in January 2008 fully recognised in February 2008 as per Financial Accounting Technical Paper issued by Dept of Local Government Sport and Recreation. Rates in July are recognised as one 6th of Budget as rates were not raised during the period, therefore, Budget and Actual Rates are the same. Rates in January 2009 are recognised as 1/6th of Rates raised for the period January to June 2009.

Comments: Rates raised in January fully recognised in February as per Financial Accounting Technical Paper issued by Dept of Local Government Sport and Recreation. Rates in July are recognised as one 12th of Budget as rates were not raised during the period, therefore, Budget and Actual Rates are the same. Rates in January 2009 are recognised as 1/6th of Rates raised for the period January to June 2009.

Sewer Access Rates RevenueYTD

0

2,000,000

4,000,000

6,000,000

8,000,000

10,000,000

12,000,000

14,000,000

16,000,000

18,000,000

20,000,000



Cleaner Seas RevenueYTD

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

4,000,000


ActualBudget

110




Comments: Commercial water usage under budget, however, Residential water usage above budget.

Comments: Slight decline in revenue from fees & charges ie. Plumbing applications & water connections have been consistently under budget YTD.

Water Usage RevenueYTD

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

11,000,000

12,000,000



Fees & Charges (Water) RevenueYTD

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000


ActualBudget

111




Comments: Less than budgeted revenue from refuse tipping fees and the sale of Recyclables.

Fees & Charges (Waste) RevenueYTD

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

4,000,000


ActualBudget

112


WATER & WASTE EXPENDITURE GRAPHS


Comments: Actual expenditure is slightly higher than budget. This is due to significant salaries costs in operations which were not accounted for correctly at the 1st Budget review. Adjustment was made to Dividend in December for the taxation year 1 July 2007 to 30 June 2008. In past years this taxation adjustment has been offset against retained reserves, however, in the current year, where the financial year runs from April 08 and the tax year from July 08, an adjustment cannot be made to opening retained reserves, and therefore has been made directly to dividends. Graph now shows Actual including dividend adjustment and Actuals excluding dividend adjustment.

Adjustment was made to Dividend in December for the taxation year 1 July 2007 to 30 June 2008. In past years this taxation adjustment has been offset against retained reserves, however, in the current year, where the financial year runs from April 08 and the tax year from July 08, an adjustment cannot be made to opening retained reserves, and therefore has been made directly to dividends. Graph now shows Actual including dividend adjustment and Actuals excluding dividend adjustment.

Total Expenses Corporate AdministrationYTD

-5,000,000

0

5,000,000

10,000,000

15,000,000

20,000,000


Actual (includes Tax & Dividend)Actual (includes Tax not Dividend)Budget

Total Expenses Cairns Water/Waste ManagementYTD

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

80,000,000

90,000,000

100,000,000


Actual (includes Tax & Dividend)Actual (includes Tax not Dividend)Budget

113




Comments: Timing of contractor payments for water meter reads. Adjustment in Sept/Oct was due to budget reallignment at 1st Budget review.

Comments: November expenses included the purchase of Software which should have been capitalised. This was picked up after EOM and has been capitalised in December, causing December balance to decrease from November. The steep drop in expenses in September can be attributed to the -$1.39m Corporate Overhead Recovery. Branch overhead journals in October and November in line with expectations.

Total Expenses Business ServicesYTD

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

4,000,000


ActualBudget

Total Expenses InfrastructureYTD

-500,000

-400,000

-300,000

-200,000

-100,000

0

100,000

200,000


ActualBudget

114




Comments: Error in budget for employee costs causes deviation from Budget. Will be corrected at 2nd budget review.

Comments: No Major Variances. Adjustment was made to Dividend in December for the taxation year 1 July 2007 to 30 June 2008. In past years this taxation adjustment has been offset against retained reserves, however, in the current year, where the financial year runs from April 08 and the tax year from July 08, an adjustment cannot be made to opening retained reserves, and therefore has been made directly to dividends. Graph now shows Actual including dividend adjustment and Actuals excluding dividend adjustment.

Total Expenses OperationsYTD

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000


ActualBudget

Total Expenses Waste ManagementYTD

0

5,000,000

10,000,000

15,000,000

20,000,000

25,000,000


Actual (includes Tax & Dividend)

Actual (includes Tax not Dividend)

Budget

115


Cairns Water – Capital Works

Cairns Water Capital Works 2008/09

0

20000000

40000000

60000000

80000000

100000000

120000000

140000000

160000000

180000000

Month

Valu

e

YTD Actuals + Committals 0 5,450,660 6,058,615 6,623,401 7,073,010 9,146,376 11,540,914 12,214,515 11,105,213 12,007,321 12,453,672

YTD Actuals 0 861,444 1,774,902 3,320,489 3,654,125 4,449,901 7,360,750 7,921,908 6,712,844 7,273,434 7,796,626

YTD Budget 0 12,201,410 20,335,684 28,469,957 29,063,457 29,656,958 30,250,458 30,736,330 31,222,201 31,708,073 32,193,945

CleanerSeas YTD Actuals + Committals 0 63,240,169 63,312,596 63,363,724 119,145,845 119,226,793 119,862,682 119,906,169 120,441,617 120,301,859 120,373,583

CleanerSeas YTD Actuals 0 3,000,089 6,590,698 10,089,632 14,252,111 20,896,747 27,551,599 35,748,982 46,861,604 56,206,683 65,877,800

CleanerSeas YTD Budget 0 16,042,508 26,737,514 37,432,520 44,928,790 52,425,061 59,921,332 67,417,603 74,913,873 82,410,144 89,906,415

April $ M ay $ June $ July $ August $ September $ October $ November $ December $ January $ February $ M arch $ April $ M ay $ June $

Notes: The above graph is representative of the total commitments (outstanding purchase orders) for Water & Waste capital projects plus 2008/09 invoiced expenditure. The 1st Budget Review was adopted on 30 October 2008 for 2008/09 Capital Projects. Due to the volume of projects and the linear nature of the capital budget, the data below provides a brief report of variances for major projects (where the 08/09 budget exceeded $500k).

1ST Budget Review 08/09

YTD Budget

YTD Expenditure Actuals

(I)

YTD committals

(J)

YTD Actual Expenditure

+ Committals

($)

Variance ($) (on YTD budget)

Variance (%)

Carry forwar

d commi

ttal

Variance Report & Prospective Actions (where variance is +/-

10%)

Cleaner Seas –

Wastewater Treatment

Plant Upgrades

127,387,768 84,925,179 65,877,800 93,013,783 158,891,583 -73,966,405 -87.1%

‘Actuals & Committals’

increased significantly in

July as a PO has been raised for the amount expected to

be spent on the TOC to 30 June 2009, previously

the PO was only to 30 June 2008. This amount was based

on a cashflow provided by the Alliance. The

budget is linear and will continue to

increase monthly while the ‘Actuals and Committals’

will stay relatively steady until the year end, only increasing for

expenses outside of the TOC.

116


Bramston Bch

Sewerage Scheme

(PCS52000)

8,847,458 5,898,305 315,469 1,233,599 1,549,068 4,349,237 73.7%

Budget has been amended in 2nd

budget review to reflect change in

forecasted program to implement

scheme. Program has been extended to reflect milestone

regarding population target arising from DIP

finalising the FNQ Regional Plan

Upgrade SPS RL1

(PCS08419) 632,791 421,861 -17,209 - -17,209 439,069 104.1%

Construction contract has been awarded to CEC. Budget reflects

contract committal to be expended

prior to June 2009 Barron River

– Clear water

storage, Raw water

main, Intake and Treated water main

(PCW50110,PCW50510, PCW50710

& PCW50810)

456,988 304,659 437,418 59,929 497,347 -192,689 -63.2%

Budget amended in 2nd budget review. Project schedule delayed to reflect

outcome of Mulgrave River Aquifer versus Barron River comparison in

March 09.

Pumps and Sewer Main CMPBL ST (PCS08410)

1,119,622 746,415 1,206,496 110,330 1,316,826 -570,412 -76.4%

Budget amended in 2nd budget review

to reflect construction only which has reached

practical completion

Sewer relining 07/08

(PCS08810)

1,190,414 793,609 43,122 877,750 920,872 -127,262 -16.0%

Contract completed within budget

Bramston Beach Water Supply

Upgrade (PCW52000

)

500,000 333,333 133,540 - 133,540 199,793 59.9%







Pressure management and district

metering (PCW08320

)

489,135 326,090 75,432 - 75,432 250,657 76.9%

Contract for leak detection currently

out for Tender Pressure

management and district metering to

be outsourced

117


Upgrade Pump

Station K (PCS7356)

1,305,267 870,178 108,594 11,493 120,087 750,091 86.2%



prior to June 2009

Bartle Frere Reservoir

(PCW08802)

494,388 329,592 37,686 25,450 63,137 266,455 80.8%

Design and documentation

completed. Permits/approvals

currently being pursued

Bellenden Ker

Reservoir (PCW08803

)

492,543 328,362 47,596 30,570 78,166 250,196 76.2%

Design and documentation

completed. Permits/approvals

currently being pursued

Sewer relining 08/09

(PCS09401)

700,000 466,667 23,330 22,720 46,050 420,617 90.1%

Refer separate Council report for award of Contract

Stage 2 SPS CB1 Upgrade

(PCS09415)

620,000 413,333 83,648 - 83,648 329,685 79.8%

Construction Tender to be advertised in

February 2009

SLDG SILOS

WWTPS (PCS50160)

1,252,605 835,070 656,045 374,420 1,030,465 -195,395 -23.4%

Council Officers to meet with

Contractor to discuss progress to date with objective

of closing this project

Cleaner Seas –

Wastewater Treatment

Plant Upgrades

127,387,768 84,925,179 65,877,800 93,013,783 158,891,583 -73,966,405 -87.1%

‘Actuals & Committals’

increased significantly in

July as a PO has been raised for the amount expected to

be spent on the TOC to 30 June 2009, previously

the PO was only to 30 June 2008. This amount was based

on a cashflow provided by the Alliance. The

budget is linear and will continue to

increase monthly while the ‘Actuals and Committals’

will stay relatively steady until the year end, only increasing for

expenses outside of the TOC.

118


Bramston Bch

Sewerage Scheme

(PCS52000)

8,847,458 5,898,305 315,469 1,233,599 1,549,068 4,349,237 73.7%







Upgrade SPS RL1

(PCS08419) 632,791 421,861 -17,209 - -17,209 439,069 104.1%



prior to June 2009

119


ACTIVITY OPERATIONS MANAGEMENT & ADMINISTRATION SUPPORT - 6530 Mission: To ensure the delivery of Water and Wastewater services are delivered in a cost effective,

efficient manner to the end user. Outputs Title Description 1. Performance Management for:

• Water Treatment • Water Reticulation • Wastewater Treatment • Wastewater Reticulation

Report monthly the measurable outputs of the unit against Corporate and legislative requirements.

2. Performance Data Analysis Analysis of operational expenditure vs output quality and efficiency.

Officer Responsible: Operations Manager


YTD Actual ($)

YTD Budget Revised

($)



Revenue 21,738 20,661 1,077 5% FAVOURABLE • Reasons: • Implications / Actions


• Reasons: • Implications / Actions:

Nil

120


ACTIVITY OPERATIONS MANAGEMENT & ADMINISTRATION SUPPORT - 6530 Mission: To ensure the delivery of Water and Wastewater services are delivered in a cost effective,

efficient manner to the end user. Outputs Title Description 1. Performance Management for:

• Water Treatment • Water Reticulation • Wastewater Treatment • Wastewater Reticulation


2. Performance Data Analysis Analysis of operational expenditure vs output quality and efficiency.



YTD Actual ($)

YTD Budget Revised

($)



Revenue 34,131 26,271 7,860 30% FAVOURABLE • Reasons: • Implications / Actions


• Reasons: YTD Staff cost under budget.


121


ACTIVITY OPERATIONS – WORKPLACE HEALTH AND SAFETY - 6535 Mission: To provide the systems and tools to allow safe and effective work environments and assist

staff rehabilitation, with integration back into the workforce Outputs Title Description 1. Safe work instructions for Water

& Waste Operations Safe work procedures for all types of work carried out by each “Activity”

2. Site WHS Compliance for Water & Waste Operations

Operational site compliance with Aust. Standards for labelling and identification including services.

3. RiskWatch meetings 4 RiskWatch meetings per year

4. WHS Workplace inspections for Water & Waste

Workplace inspections according to schedule based on level of risk at each site


Water & Waste WH&S Monthly Action Plans Overall Performance

On Target (MAPS Target 85%)

Water & Waste Locations

Complete (enter %)

Yes (enter )

No * (enter X)

1. Operations 50.64% 2.Business Services 45.03% 3.Infrastructure 52.96% 4.Waste 44.63%

* Variance Report for Initiatives not on target: • Document review tab was updated but information not provided on time. .. * Prospective Actions for Initiatives not on target: • To be completed outside time frame Operating Budget Assessment:

YTD Actual ($)

YTD Budget Revised

($)



Revenue 0

0 0 0%

FAVOURABLE • Reasons:

Implications / Actions Expenditure 73,179 26,574 -46,605 -175% UNFAVOURABLE

• Reasons: Changes in clothing standards (introduction of long pants). All staff issued 5 pairs.

• Implications / Actions: Changes required by legislation and amalgamation.

122


ACTIVITY OPERATIONS – WATER SERVICES - 6537 Mission: To supply potable water, be cost effective and meet our Customer Service Standards

Outputs Title Description 1. Potable Water for Cairns Connections to the City water supply system; supply of potable

water to a quality equal to or better than the Australian Drinking Water Guidelines; water supply systems include: • Freshwater Supply System • Behana Creek Supply System • Minor Rural Supply Systems • Distribution System

2. Water Service Infrastructure Operation and Maintenance

Maintenance of water infrastructure to service demands; principle assets are: • Freshwater Treatment Plant • Intakes • Numerous Pump Stations • Distribution Network • Reservoirs and storages

3. Water Service Asset Information Supply of Asset information on underground assets for the purpose of locating utilities

Officer Responsible: Water Services Coordinator

On Target Operating Initiative Status Relevant Linkage(s)

Due Date Complete (enter %) Yes

(enter ) No *

(enter X)

1. Co-project Manage (with Business Services) implementation of the Australian Drinking Water Quality Framework

Corporate Plan 5.2.2, 5.2.3 TMP Sub Plans 2 and 9

Dec 2008 100%



123


DRINKING WATER QUALITY

Performance Rating:

Variance Report Bellenden Ker - 75%

Monthly E. coli (Target 98%)

0123456789

10111213

Jul-08

Aug-08

Sep-08

Oct-08

Nov-08

Dec-08

Jan-09

Feb-09

Mar-09

Apr-09

May-09

Jun-09

Month

Num

ber

of Z

ones

0.0100.0200.0300.0400.0500.0600.0700.0800.0900.01000.0

Rai

nfal

l (m

m)

RainfallNumber of compliant zonesTotal Number of Zones

Prospective Actions Heavy rain, dirty water flushed into the system. Chlorination system unable to cope. Awaiting construction of new 1ML reservoir and upgrade of chlorination system. Flush system.

Zones: Babinda, Bartle Frere, Bellenden Kerr, Bessie Point, Bramston Beach, Central, Fishery Falls, Goldsborough, Miriwinni, Mountain View/Orchid Valley, Northern, Southern. Compliance Targets E-Coli Compliance Target: 98% of samples to be compliant with ADWG. pH Compliance Target: 98% of samples to be compliant with ADWG Turbidity Compliance Target: 95% of samples to be compliant with ADWG Colour Compliance Target: 98% of samples to be compliant with ADWG

124


Performance Rating:

X

Variance Report 1. Bessie Point -

0% 2. Central – 88% 3. Northern –

75% 4. Southern -

96% 5. Mossman -

20%

Monthly pH (Target 98%)

0123456789

10111213

Jul-08

Aug-08

Sep-08

Oct-08

Nov-08

Dec-08

Jan-09

Feb-09

Mar-09

Apr-09

May-09

Jun-09

Month

Num

ber

of Z

ones

0.0100.0200.0300.0400.0500.0600.0700.0800.0900.01000.0

Rai

nfal

l (m

m)


Prospective

Actions 1. Bessie Point Short Term. Commence in situ testing (sampler to do on site) and flow Paced Acid Dose Trial. Drier weather increasing water supply from Behana to supplement. 2. Central Install pH Alarm at Henley's Reservoir. All zones: Medium Term (Infrastructure Branch): Commence study on high pH including impacts on users, impacts on infrastructure with a view to fixing the problem at the source

125


Performance Rating:

X

Variance Report 1. Babinda – 83% 2. Bellenden Ker –

67% 3. Bessie Point –

75% 4. Bramston Beach

– 67% 5. Fishery Falls –

67% 6. Miriwinni – 67% 7. Mountain

View/Orchid Valley – 75%

8. Southern – 79%

Monthly Colour (Target 98%)

0123456789

10111213

Jul-08

Aug-08

Sep-08

Oct-08

Nov-08

Dec-08

Jan-09

Feb-09

Mar-09

Apr-09

May-09

Jun-09

Month

Num

ber o

f Zon

es

0.0100.0200.0300.0400.0500.0600.0700.0800.0900.01000.0

Rain

fall

(mm

)


Prospective Actions 1-7. Heavy rain, dirty water flushed into the system. Flush system. 8. Southern– Develop SCADA/Telemetry capability to automatically reduce flow from Behana through Henley’s Hill

Performance Rating:

Variance Report Mountain View/Orchid Valley – 88%

Monthly Turbidity (Target 95%)

0123456789

10111213

Jul-08

Aug-08

Sep-08

Oct-08

Nov-08

Dec-08

Jan-09

Feb-09

Mar-09

Apr-09

May-09

Jun-09

Month

Num

ber o

f Zon

es

0.0100.0200.0300.0400.0500.0600.0700.0800.0900.01000.0

Rain

fall

(mm

)


Prospective Actions Heavy rain, dirty water flushed into the system. Flush system.

126


Performance Rating:

Variance Report N/A

1. Operating capacity of Treatment Plants

020406080

100

July

Septem

ber

Novem

ber

Janu

ary

March

May

2008/09 Financial Year

Perc

enta

geFreshw ater Treatment Plant

Whyanbeel Treatment PlantDaintree Treatment Plant

Mossman Treatment Plant


Performance Rating:

Variance Report N/A

2. Compliance with Extraction Licence

020406080

100

July

Septem

ber

Novem

ber

Janu

ary

March

May

Perc

enta

ge

Freshw ater PercentageBehana PercentageRex Creek PercentageWhyanbeel PercentageDaintree Percentage


Prospective Actions Discussions currently underway to acquire extraction licences which match future and current demands.

Performance Rating:

Variance Report N/A

8. Drinking Water Quality Complaints / 1000 Properties

0246810

July

Septem

ber

Novem

ber

Janu

aryMarc

hMay


Num

ber o

f C

ompl

aint

s

Number of DWQComplaints / 1000PropertiesTarget


No data available at present for Whyanbeel, Daintree or Mossman

127


Performance Rating:

Variance Report N/A

10. Number of Main Breaks / 100Km of Main

05

101520

July

Septem

ber

Novem

ber

Janu

aryMarc

hMay


Num

ber

of B

reak

s

Number of M ain Breaks / 100km

Target


Performance Rating:

Variance Report N/A

15. Minimum Flow Expectation at Boundary 25L / Minute • Indicator: Minimum flow expectation at boundary • Target: 25 L/min • Reporting Frequency: As requested by customers • Performance Assessment: No requests during this month


Performance Rating:

Variance Report N/A

16. Maximum Water Pressure at Boundary 600KPA • Indicator: Maximum pressure at boundary • Target: 600 KPA • Reporting Frequency: As requested by customers • Performance Assessment: No requests during this month


128


Performance Rating:

Variance Report N/A

17. Minimum Water Pressure Expectation at Boundary 220KPA • Indicator: Minimum pressure at boundary • Target: 220KPA • Reporting Frequency: As requested by customers • Performance Assessment: 24 requests during this month

o 9 low pressure complaints there was no problem found at all. o 9 low pressure complaints were rectified by repairing or replacing water

meter/PRV. o 2 low pressure complaints were caused by the meter or valves being turned

off. o 2 low pressure complaints are still under investigation. o 2 low pressure complaints were caused by a broken main.


129


WATER MAIN BREAK INFORMATION

130



YTD Actual ($)

YTD Budget Revised

($)



Revenue 25,656,377 25,634,541 21,836 0% FAVOURABLE • Reasons: • Implications / Actions

Expenditure 27,192,299 26,347,408 -844,890 -3% UNFAVOURABLE

• Reasons: • Implications / Actions:.

131


ACTIVITY OPERATIONS – WASTEWATER SERVICES - 6539 Mission: To minimise the operational costs of sewerage service delivery while maintaining agreed

service standards Outputs Title Description 1. Treated Wastewater Connection to City Sewer System; Production of a high quality

final effluent 2. Wastewater Services

Infrastructure Operation and Maintenance

Maintenance of wastewater infrastructure to service demands; Principal assets to be maintained include: • Major Treatment Plants (8) • Estuarine discharge points (6) • Freshwater discharge points (2) • Pumping Stations (214) • Sewerage mains (1,210km)

3. Sewer Overflow or Blockage Responses

Response time to notified sewer blockages or overflows

4. Wastewater Services Complaint Responses

Response time to complaints received relating to the sewer network or treatment plants

Officer Responsible: Wastewater Services Coordinator


Performance Rating:

Variance Report N/A

Sewer Blockages / 100km of Main

020406080

100120

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June


Num

ber o

f Blo

ckag

es

Tar get Number of Sewer Chokes / 100 Km of Main


132


Performance Rating:

Variance Report

Rising Main Breaks / per 100Km of main

01234567

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ry

March

April

MayJu

ne


50%

Sca

le S

ewer

Len

gth

Target Number of Main Breaks / 100 Km of Main

Prospective Actions

Performance Rating:

Variance Report N/A

Response to Priority One Events Within One Hour

92%94%96%98%

100%102%

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June


% M

et

% of Events Met Target


Performance Rating:

Variance Report N/A

Response to Priority One Events Within 5 Hours

92%94%96%98%

100%102%

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June


% M

et

% of Events Met Target


133


Performance Rating:

Variance Report N/A

Odour Complaints / 1000 Properties

0123456

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Febr

uary

March

April

MayJu

ne


Num

ber o

f Com

plai

nts

(Y A

xis

at 1

0% S

cale

)

Target Number o f Odour Complaints / 1000 Properties


Performance Rating:

Variance Report N/A

Number of Overf low s per 100Km of Main

020406080

100120

July

Augu

stSe

ptem

ber

Octobe

rNov

embe

rDec

embe

rJa

nuar

yFe

brua

ryMar

ch

April

MayJu

ne


Num

ber o

f Ove

rflow

s

Target Number of Overf low s / 100 Km of Main


134


Performance Rating:

Variance Report Non compliance at SouthernPlant due to Cleaner Seas construction work.

Wastewater Treatment Plants - Environmental License Compliance July 2008 to June 2009

889092949698

100102

Mossman Port Douglas Marlin Coast Nort hern Sout hern Edmont on Gordonvale Babinda

Prospective Actions TEP in place to cover Southern Plant non-compliance.

Performance Rating:

Variance Report N/A

Infiltration Investigation Program (Sewers Inspected)

0.00200.00400.00600.00800.00

1000.001200.00

Jan-0

5Ju

l-05

Jan-0

6Ju

l-06

Jan-0

7Ju

l-07

Jan-0

8Ju

l-08

Jan-0

9Ju

l-09

Jan-1

0Ju

l-10

6 Year Program

Km

of S

ewer

s

Averaged Metres Inspected 6 Year Program



YTD Actual ($)

YTD Budget Revised

($)



Revenue 29,399,511 28,920,998 478,513 2% FAVOURABLE • Reasons: • Implications / Actions

Expenditure 28,631,565 27,383,012 -1,248,553 -5% UNFAVOURABLE

• Reasons: Implications / Actions:

135


ACTIVITY ENGINEERING AND MAINTENANCE - 6534 Mission: To minimise lifecycle costs of assets while maintaining agreed service standards.

Outputs Title Description 1. Reliable and Available assets for

Water & Waste Operations Ensure reliable operation of Assets

2. Preventative maintenance for Water & Waste Operations Assets

Undertake preventative maintenance to reduce unplanned interruptions to asset performance

Officer Responsible: Mechanical Operations Engineer


YTD Actual ($)

YTD Budget Revised

($)



Revenue -1,386 -0 -1,386 100% UNFAVOURABLE • Reasons: Apprentice/Trainee

funding • Implications / Actions:

Expenditure -1,238,332 -1,662,711 -424,380 -26% UNFAVOURABLE

• Reasons: Accounting adjustment error at 1st budget review. See financial statement notes for explanation

• Implications / Actions: Adjustment to be made at 2nd budget review.

136


ACTIVITY INFRASTRUCTURE – MANAGEMENT & ADMINISTRATION SUPPORT - 6700 Mission: To effectively plan, manage and deliver the City's Utility Infrastructure to meet the needs of

the community to ensure a sustainable future Outputs Title Description 1. Performance management for;

- Project Delivery - Planning & Design - Asset Management - Cleaner Seas - Infrastructure - Administration Support


2. Administration and Human Resources support to branch staff

Provision of effective administration and human resources support to enable all branch staff to meet the performance expectation of their customers.

3. Council Reports Review of reports relating to Infrastructure branch for submission to General Manager for approval to provide to Water & Waste Committee

4. Business Excellence Systems Views, Self Assessment Reports and Continuous Improvement support for the Branch

Ensure Business Excellence principles are applied to processes within Infrastructure branch

5. Capital Works Program Management

- Development of 5 and 10 Year Capital Works Program and Annual Capital Works Program - Review and performance reporting of Annual and 5 Year Capital Works Programs

Officer Responsible: Manager Infrastructure


YTD Actual ($)

YTD Budget Revised

($)



Revenue 0 0 0 0% FAVOURABLE • Reasons: • Implications / Actions:

Expenditure 0 392,106 392,105 100% FAVOURABLE • Reasons: Budget variation due to

the methodology used in applying Branch overheads. Net effect to Water & Waste is nil as corresponding variance in Water & Waste Operational budget. Branch overhead methodology to be reviewed prior to 2nd budget review


137


ACTIVITY INFRASTRUCTURE – INFRASTRUCTURE PROJECT DELIVERY - 6701 Mission: While utilising our values, we strive to provide effective and efficient capital works project

delivery within time and budget Outputs Title Description 1. Water, Wastewater and Waste

Asset Project Delivery - Project delivery and contract administration for Water,

Wastewater and Waste assets - Coaching and mentoring of Project Managers

Officer Responsible: Executive Engineer, Infrastructure Project Delivery

Performance Indicators (Ratings: = Satisfactory,? = Marginal, X = Unsatisfactory)

Performance Rating:

Variance Report

• Result Measure (Title): Capital projects delivered to the brief and on time • Result Target: 95% of tender documentation are issued with fully agreed scope and lead to reduced consequential

claims 80% of Capital Projects meet with contracted practical completion 90% of Capital Works budget achieved within annual reporting period on Budget

• Reporting Frequency: Monthly • Performance Assessment: • Initiative # 2: discussion with Traditional land owners and statutory agencies are still ongoing. It is expected that a contract award for construction will be complete in the financial year 2008/9. • .Initiative #3 – Due to the outcomes of a council workshop it was recommended that this initiative should be placed on hold until further notice.

Prospective Actions Nil


Due Date Complete (Enter %) Yes

(enter ) No *

(enter X)

1. Undertake a feasibility study to investigate automated project delivery systems that encompass risk analysis and management

Corporate Plan 9.1.2 TMP Sub Plan 11

June 2009 25%

2. Construction of new reservoirs at Fishery Falls, Bellenden Ker, and Bartle Frere


June 2009 0%

3. Facilitate Bio-power Plant Proposal 4. Copperlode Falls Dam Hydro-Power

generation feasibility


June 2009 June 2009

100%

5%

138



YTD Actual ($)

YTD Budget Revised

($)



Revenue 0 0 0 0%

FAVOURABLE • Reasons: • Implications / Actions

Expenditure -1 -126,362 -126,361 -100% UNFAVOURABLE

• Reasons: Budget variation due to the methodology used in applying Branch overheads. Net effect to Water & Waste is nil as corresponding variance in Water & Waste Operational budget. Branch overhead methodology to be reviewed prior to 2nd budget review


139


ACTIVITY INFRASTRUCTURE – PLANNING AND DESIGN - 6702 Mission: To plan and design water, wastewater and waste infrastructure that meets the needs of the

community on the basis of environmental, social and economic sustainability. Outputs Title Description 1. Water, Wastewater and Waste

Strategic Infrastructure Planning Strategic and tactical planning for future infrastructure

2. Technical Advice

Technical advice and support including infrastructure performance criteria

3. Infrastructure design services Infrastructure design services 4. Design and technical standards Design and documentation technical standards relating to water,

wastewater, & waste services 5. Development Application

Assessment Advice Tactical advice within IPA framework in respect of Water & Waste activities

Officer Responsible: Executive Engineer Planning & Design



(enter ) No *

(enter X)

1. Completion of Stage 3 of managing the implementation of a comprehensive demand management strategy including media campaign and recycled water strategy


Jun 2009 66%

2. Provide technical support to Drinking Water Quality Framework Reference Group to maintain drinking water quality targets

Corporate Plan 5.2.2, 5.2.3 TMP Sub Plan 2

June 2009

95%

3. Develop implementation plan for Fluoridation of drinking water supplies


June 2009

5%

4. Complete Concept Design for recycle water scheme incorporating Airport, Botanical Gardens and Smithfield Village development

Corporate Plan 5.3.3 TMP Sub Plans 10 and 14

January 2009

75% x

140


Performance Rating:

Variance Report

• Result Measure (Title): Technical support provided to customer needs • Result Target: compliance with customer requirements • Reporting Frequency: Monthly • Performance Assessment: • Initiative # 4: Draft report has been received in January 2009 from Consultants. There are considerable review comments from Council Officers that are required to be addressed by the Consultants prior to finalising the report.

Prospective Actions

Performance Rating:

?

Variance Report

• Result Measure (Title): Timely, accurate advice on Development

Applications • Result Target: 90% completed by date, less than 10% return from DA • Reporting Frequency: monthly • Performance Assessment: 92% completed on time during month.

Development Approval Turnaround Time

0%10%20%30%40%50%60%70%80%90%

100%

March

April

MayJu

ne July

Augus

t

Septem

ber

Octobe

r

Novembe

r

Decembe

r

Janu

ary

Februa

ryMarc

hApri

lMay

June

Month 2008/09

% o

f Pro

ject

s M

et

% of Projects MetTarget

Prospective Actions PDSA process being applied and incorporates both Water & Waste and City Development.


YTD Actual ($)

YTD Budget Revised

($)



Revenue 60,227 82,859 -22,632 -27% UNFAVOURABLE • Reasons: Lower than anticipated

revenue YTD • Implications / Actions:

Expenditure 60,228 137,127 76,899 56% FAVOURABLE

• Reasons: Lower than anticipated employee costs and advertising expenditure YTD


141


ACTIVITY INFRASTRUCTURE – ASSET MANAGEMENT - 6703 Mission: To have an on demand integrated assets and GIS system, supplying information and

services; timely, accurately and efficiently.

Outputs Title Description 1. Asset Management Plans (AMP)

for Water & Waste Infrastructure

An Asset Management Strategy for Water & Waste Infrastructure, including Asset Management Plans (AMP) the maintenance of fixed asset data for all asset classes. Provide CRW&W input into AMDP.

2. GIS Strategy for Water & Waste Ongoing maintenance and co-ordination of Geographic Information System (GIS) Strategy for supporting the operations of Water & Waste in delivering its service target.

3. Capitalisation of Assets Asset financial information entered into asset registers and valued

4. GIS Support for Water & Waste GIS Technical Support Services to Water & Waste

Officer Responsible: Asset Co-ordinator

Result Measures (Title)

Result Targets Reporting Frequency

Performance Assessment


Variance Report 1) Development of AMP’s hindered by resource workload. 2) Lack of suitable software for analysis of underground assets

1. Asset Management Plans developed for all asset classes

100% compliance with Project Plan

Monthly Project Plan #1534705 Gantt chart #1534740

Prospective Actions 1) Management of workload

priorities and resource issues. 2) IM&T request for software

submitted.



(enter )

No * (enter X)

1. Develop linkage between MatMan and GIS to reflect age, operational status and maintenance history.

Corporate Plan 10.2.2 Self Assessment 4.2 TMP Sub Plans 6 and 17

June 2009 60%

2. Complete and implement detailed asset renewal strategies for inclusion in Asset Management Plans for all asset classes.


June 2009 76%

142


Performance Rating: Variance Report

2. Endorsement & Implementation of Spatial Data Strategy

100% Compliance with implementation plan

Bi-annual

Prospective Actions


3. Capitalisation of Assets

95% All projects due Within 7 days of Asset Acquisition information being supplied

Quarterly Monthly

DM5 #1623564

Prospective Actions


4. GIS support provided to customer needs

Compliance with customer requirements

Monthly 95% of jobs requested completed within timeframe agreed with customer

Prospective Actions


YTD Actual ($)

YTD Budget Revised

($)



Revenue 0 0 0 0% FAVOURABLE • Reasons: • Implications / Actions

Expenditure 0 -16,448 -16,448 -100% UNFAVOURABLE



143


ACTIVITY INFRASTRUCTURE – CLEANER SEAS TEAM - 6704 Mission: While utilising our values, we strive to provide effective and efficient delivery of the project

within time and on budget Outputs Title Description 1. Wastewater Treatment Plant

Upgrade Project delivery and contract administration using a Project Alliance (Cleaner Seas Project Alliance) delivery model

Officer Responsible: Wastewater/BNR Project Engineer

Performance Rating:

Variance Report

• Result Measure (Title): Project Delivery Measures • Result Target: Alliance Project Cost $188 Million 100% compliance with project milestones Nil unplanned disruptions • Reporting Frequency: Monthly • Performance Assessment:] Current projected Initial Target Outturn Cost $188m. with an at risk fee of $19.8m Project Alliance Agreement and ITOC and associated limb 2 Fee has been approved by Council. Southern Oxidation ditch is currently off line for refurbishment. Council resolution passed to accept variation costs in the order of $700K for the refurbishment of the oxidation ditch.

Prospective Actions Request to DLGP&S for additional funding support has been approved.


YTD Actual ($)

YTD Budget Revised

($)




Expenditure -0 -184,497 -184,497 -100% UNFAVOURABLE



144


ACTIVITY WASTE & ENVIRONMENT – MANAGEMENT & ADMINISTRATION SUPPORT - 4000 Mission: To provide cost effective, efficient and sustainable Waste Management Services. To provide

100% accuracy of data management/reporting and high level of administrative services Outputs Title Description 1. Branch Management

Waste contracts including: • Kerbside Waste Collection • Kerbside Recycling Collection • Council Waste Collection • Bedminster Waste Treatment • Bio-solids Removal • Transfer Station & Landfill Operations

Transfer Stations operations Landfill operations MRF operations

2. Sustainable waste management services

Buy Back Shop operations Waste Management Strategy (internal) development 3. Operational and strategic advice Sustainable waste management consultancy service projects (external)

Officer Responsible: Waste Services & Environment Manager



(enter )

No * (enter X)

1. Review CRC Waste Management Strategy Corporate Plan 4.3.1

Feb 2009 60% 2. Commence event recycling & school

recycling program Corporate Plan 4.3.1

Oct 2008 100%


145



Performance Rating:

Variance Report 100% adherence.

Contractor Compliance with Contract Requirements

0%10%20%30%40%50%60%70%80%90%

100%

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

2008/2009

% C

ompl

ianc

e

Actual Compliance Target Compliance

Prospective Actions Continue to monitor.

Performance Rating:


Compliance with EPA Licences

0%10%20%30%40%50%60%70%80%90%

100%


2008/2009

% C

ompl

ianc

e




YTD Actual ($)

YTD Budget Revised

($)



Revenue 11,181,373 11,077,278 104,095 1% FAVOURABLE • Reasons: • Implications / Actions:

Expenditure -1,665,270 1,516,082 3,181,353 210% FAVOURABLE

• Reasons: Dividend adjustment for prior year is causing a $2.9 million negative dividend expense.

• Implications / Actions: Will be taken up as dividend accrues.

146


ACTIVITY WASTE & ENVIRONMENT – CONTRACT MANAGEMENT - 4129 Mission: To have in place the best value for money contracts for the delivery of waste services.

Outputs Title Description 1. Contract No. 75086 Kerbside collection of

domestic waste Weekly collection of domestic waste

2. Contract No. 75222 Council Facilities waste collection

Collection of Council waste

3. Contract No. 75087 Kerbside collection of domestic (including Douglas Shire), commercial and Council Facility recycling.

Fortnightly collection of domestic recycling waste

4. Contract No. 1396 Treatment of domestic waste from Cairns City Council, Douglas Shire Council & Mareeba Shire Council

Treatment of waste at the privately operated Sita Environmental Solutions waste treatment facility

5. Contract No. 75230 Bio-solids Removal Removal, transport and spreading of Council bio-solids waste

6. Contract No. 40-04/05 Domestic, Commercial and Council Waste Collection, Transport & Disposal Services

Collection of domestic, commercial and Council waste

7. Contract No: 38-06/07 For the Operation & Maintenance of Killaloe Transfer Station & Landfill

Operation & maintenance of Killaloe Transfer Station & Landfill

8. Contract No. 101-05/06 Supervision of Daintree Transfer Station

Supervision of Daintree Transfer Station

9. Contract No. 100-05/06 Supervision of Newell Transfer Station

Supervision of Newell Transfer Station

147


10. Contract No. 101-05/06 Supervision of

Cow Bay Transfer Station Supervision of Cow Bay Transfer Station

11. Contract No. 75248 Processing of Green Waste

Processing and if necessary, disposal, of Green Waste from Transfer Stations

12. Contract No. 75259 Pre-qualified Suppliers Arrangement for the Removal and Disposal of Hazardous Waste

Removal and disposal of Hazardous Waste from Transfer Stations

Officer Responsible: Waste Contracts Supervisor


Performance Rating:

Variance Report Exceptionally high number of missed services due to flooding.

Number of Missed ServicesKerbside Waste Collection

0

50

100

150

200

250

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun2008/2009

No.

of M

isse

d Se

rvic

es

Reported Missed Services Justif iable Missed ServicesAllow able Missed Services

Prospective Actions Matter is raised with contractor and continues to be monitored.



(enter )

No * (enter X)

1. Investigate a non-residential recycling program for small to medium enterprise (SME’s).

Corporate Plan 4.3.1

Oct 2008 100%

2. Integrate additional contracts and establish contract performance measures for existing Douglas Shire Council contracts, post amalgamation


Jun 2009 80%


148


Performance Rating:

Variance Report Within target.

Number of Missed ServicesKerbside Recyclable Collection

0

10

20

30

40

50

60


2008/2009

No.

of M

isse

d Se

rvic

es



Performance Rating:

Variance Report Within target.

Number of Missed ServicesCouncil Facilities Collection

0

1

2

3


2008/2009

No.

of M

isse

d Se

rvic

es



149


Performance Rating:

Variance Report One missed service.

Number of Missed ServicesCouncil Facilities Collection

0

1

2

3


2008/2009

No.

of M

isse

d Se

rvic

es


Prospective Actions Matter is raised with contractor and continues to be monitored on a daily basis.

Performance Rating:

Variance Report High number of delayed new services due to flooding.

Overdue Service RequestsKerbside Recyclable Collection

020406080

100120140160180200


2008/2009

No.

of

Ove

rdue

Req

uest

s

New Service Missed Collection Repair & Replacement


Performance Rating:

Variance Report Zero overdue requests.

Overdue Service RequestsCouncil Facilities Collection

0

1

2

3

4

5


2008/2009

No.

of

Ove

rdue

Req

uest

s

New Service Missed Collection Repair & Replacement


150



Variance Report Increased number of complaints for kerbside waste collection due to flooding.

Number of Complaints

0

2

4

6

8

10

12


2008/2009

No.

of C

ompl

aint

s

Kerbside Waste Collection Kerbside Recyclable CollectionCouncil Facilities Collection Treatment of WasteRemoval of Bio-solids Target - less than 5


Performance Rating:

Variance Report Within target limits.

12 Monthly Rolling Average % of Waste Diverted from Landfill for the Sita Facility

44% 45% 44% 45% 47% 46% 46%

0%10%20%30%40%50%60%70%80%90%

100%


2008/2009

% o

f Was

te D

iver

ted

Actual Waste Diverted 91% of Target (46%)81% of Target (41%) Target (50%)

Prospective Actions Continues to be monitored.

Performance Rating:

Variance Report Above target.

12 Monthly Rolling Average % of Waste Beneficially Reused for the Sita Facility

80% 80% 79% 77% 77% 81% 82%

0%

20%

40%

60%

80%

100%


2008/2009

% o

f Was

te R

euse

d

Actual Waste Diverted 91% of Target (19%)81% of Target (17%) Target (20%)

Prospective Actions Continues to be monitored.

151


Performance Rating:

Variance Report 100% adherence

Contract Compliance with EPA Licences

0%10%20%30%40%50%60%70%80%90%

100%


2008/2009

% C

ompl

ianc

e




YTD Actual ($)

YTD Budget Revised

($)



Revenue 660,534 1,256,711 -596,177 -47% UNFAVOURABLE • Reasons: Original estimates for

Contract 1396 included income from Douglas Shire Council. Adjustment was not undertaken upon amalgamation.

• Implications / Actions: To be reconciled in 2nd budget review.

Expenditure 12,147,924 11,528,251 -619,673 -5% UNFAVOURABLE • Reasons: Higher contract costs

than anticipated • Implications / Actions: To be

reconciled in 2nd budget review.

152


ACTIVITY WASTE & ENVIRONMENT – BUY BACK SHOP - 4126 Mission: To providing good quality items for resale with a high level of customer service

Outputs Title Description 1. Quality saleable items Provide customers with quality items to purchase

Officer Responsible: Waste Services Supervisor


Performance Rating:

Variance Report Buy Back Shop is operating at a 16% operating profit YTD.

Buy Back Shop Financial PerformanceOperate at a Profit

0

20,000

40,000

60,000

80,000

100,000

120,000

140,000


2008/2009

Dol

lar V

alue

($)

YTD Revenue YTD Expense

Prospective Actions Development of long term strategy to increase sales underway.



(enter )

No * (enter X)

1. Operation of Buy Back Shop as a profit making activity


June 2009 60%

* Variance Report for Initiatives not on target: Nil * Prospective Actions for Initiatives not on target: Nil

153


Performance Rating:

Variance Report Zero complaints received.


0

1

2

3

4

5

6


2008/2009

No. o

f Com

plai

nts

Buy Back Shop Target - less than 5



YTD Actual ($)

YTD Budget Revised

($)



Revenue 176,654 216,308 -39,654 -18% UNFAVOURABLE • Reasons: Sale of materials not

recovering estimated income. Implications / Actions: Review operation of Buy Back Shop in Waste Management Strategy review.

Expenditure 154,633 142,217 -12,416 -9% UNFAVOURABLE • Reasons: Higher employee costs

than anticipated in budget • Implications / Actions: No action

required

154


ACTIVITY WASTE & ENVIRONMENT – WASTE TRANSFER STATION OPERATIONS - 4101 Mission: To provide sustainable waste management services with a high level of customer service

Outputs Title Description 1. Resaleable items Sort waste to provide resalable items to be sold at the Buy Back

Shop 2. Recyclable items Sort waste to provide recyclable items to be sent to the MRF

3. Disposed vegetation Management of vegetation stockpile

4. Disposed scrap metal Management of scrap metal stockpile

5. Disposed tyres Management of tyre stockpile

6. Disposed hazardous waste Storage of hazardous waste

7. Disposed general waste Removal of general waste

Officer Responsible: Waste Services Supervisor



(enter )

No * (enter X)

1. Integrate additional facilities and establish performance measures for existing Douglas Shire Council Transfer Stations, post amalgamation


Jun 2009 80%


155



Performance Rating:

Variance Report Zero complaints received.


0

1

2

3

4

5

6


2008/2009

No.

of C

ompl

aint

s

Transfer Stations Target - less than 5



YTD Actual ($)

YTD Budget Revised

($)



Revenue 1,011,403 1,143,363 -131,960 -12% UNFAVOURABLE • Reasons: Revenue from refuse

tipping fees less than anticipated • Implications / Actions: To be

reconciled in 2nd budget review

Expenditure 1,782,384 2,700,123 917,739 34% FAVOURABLE • Reasons: Repairs and

Maintenance and external hire expenditure less than anticipated

• Implications / Actions: To be reconciled in 2nd budget review

156


ACTIVITY WASTE & ENVIRONMENT – LANDFILL OPERATION - 4151 Mission: To manage closed landfills as required by the landfill licences and in accordance with

closure plans Outputs Title Description 1. Minimised environmental harm

associated with Portsmith, Gordonvale, White Rock, Babinda and Yorkeys Knob landfills

All landfills maintained in accordance with license conditions particularly regarding obtaining final profile, monitoring programs and capping

Officer Responsible: Waste Services Manager//Manager Infrastructure Management



(enter )

No * (enter X)

1. Closure and capping stage 1 of Portsmith Landfill site

Corporate Plan 4.3.1 Jun 2010

30%

2. Integrate additional facilities and establish performance measures for existing Douglas Shire Council Landfills, post amalgamation

Corporate Plan 4.3.1 Jun 2009

80%


157



Performance Rating:


Landfills Compliance with EPA License

0%10%20%30%40%50%60%70%80%90%

100%


2008/2009

% C

ompl

ianc

e


Prospective Actions No action required.


YTD Actual ($)

YTD Budget Revised

($)



Revenue 764,494 863,525 -99,031 -11% UNFAVOURABLE • Reasons: Revenue from refuse

tipping fees lower than anticipated. Reason to be determined.

• Implications / Actions: To be reconciled in 2nd budget review

Expenditure 609,261 586,547 -22,714 -4% UNFAVOURABLE • Reasons: R&M and internal job

charging higher than anticipated. • Implications / Actions: To be

reconciled in 2nd budget review

158


ACTIVITY WASTE & ENVIRONMNET – MATERIALS RECOVERY FACILITY (MRF) - 4127 Mission: To recover 90% of recyclable product delivered to the MRF in a safe and efficient manner at

a rate of 5 tonnes per hour. Outputs Title Description 1. Saleable recyclable product Recyclable material sorted into saleable products

Officer Responsible: MRF Supervisor


Performance Rating:

Variance Report Contamination increased due to wet weather spoiling recyclable material.

YTD % of Contaminated Material Delivered to the MRF

12% 11% 11%14%

12%12%12%

0%2%4%6%8%

10%12%14%16%


2008/2009

YTD

% C

onta

min

atio

n

% Contaminated Target - Maximum Acceptable Level

Prospective Actions Continue to monitor. Figure should drop steadily.



(enter )

No * (enter X)

1. Install glass crushing sorting line Corporate Plan 4.3.1 Jan 2009 75% X

* Variance Report for Initiatives not on target: Delays to conveyor manufacturing have caused the estimated installation date to now be March 2009. * Prospective Actions for Initiatives not on target: Matter is raised with contractor and continues to be monitored.

159


Performance Rating:

Variance Report Product sent to market holding steady.

Percentage of Recyclable Product Sent to Market

63%70% 70% 68% 64%

58% 58%

0%10%20%30%40%50%60%70%80%90%

100%


2008/2009

Perc

enta

ge o

f Ton

nes

Expo

rted

% Exported Target

Prospective Actions Continue to monitor global commodity markets.

Performance Rating:

? Variance Report MRF is operating at a 41% operating loss YTD.

Financial Performance of Material Recovery FacilityOperate at a Profit

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000


2008/2009

Dol

lar V

alue

($)

YTD Revenue YTD Expense

Prospective Actions MRF operational efficiency review is planned to commence in March/April 2009.


YTD Actual ($)

YTD Budget Revised

($)



Revenue 1,049,961 1,303,125 -253,164 -19% UNFAVOURABLE Reasons: Due to the downturn in the economy the sale of all recyclables has been adversely affected with clients deferring purchases. Implications / Actions: To be reconciled in 2nd budget review

Expenditure 1,526,170 1,364,076 -162,095 -12% UNFAVOURABLE Reasons: A combination of the use of temp/agency staff more than anticipated and product transportation costs higher than anticipated. Implications / Actions: To be reconciled in 2nd budget review. MRF operational efficiency review is planned to commence in March/April 2009.

160


ACTIVITY WASTE & ENVIRONMENT – ENVIRONMENTAL MANAGEMENT – 6516/4300 Mission: Ensure that impacts on the environment from Water & Waste’s operations and activities are

identified and minimised Outputs Title Description 1. Water & Waste Environmental

Licence Compliance Reports Environmental Licence compliance reports to the Environmental Protection Agency

2. Water & Waste Environmental Risk Assessment

Risk assessments associated with environmental requirements

3. Wastewater Discharge Sampling Sampling program to monitor treated wastewater discharges into estuarine waterways, in accordance with Licence requirements

Officer Responsible: Environmental Coordinator


Performance Rating:

Variance Report

• Result Measure (No. PINS): Compliance with Environmental Licence • Result Target: 100% compliance with licence • Reporting Frequency: Monthly • Performance Assessment:

Compliance with Environmental Licence

0

1

2

July

Septem

ber

Novem

ber

Janu

aryMarc

hMay

Month in Year

Num

ber o

f Pin

s Is

sued

Number of PINSIssued

Target PIN

Prospective Actions Not Required

161


Performance Rating:

Variance Report

• Result Measure (ASSESSMENTS): Number of Environmental Risk

Assessments Undertaken • Result Target: Visitation to all operating sites once per year • Reporting Frequency: Monthly • Performance Assessment:

Number of Environmental Risk Assessments Undertaken

0.05.0

10.015.020.0

July

Septe.

..

Novem

ber

Janu

aryMarc

hMay

Month in Year

Num

ber o

f A

sses

smen

ts

Target Actual Inspections


Performance Rating:

Variance Report

• Result Measure (Title): Number of Sample Points • Result Target: 38 sample points per month • Reporting Frequency: Monthly • Performance Assessment:

Number of Sample Points

37.538

38.539

39.5

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June

Month in Year

Num

ber o

f Sa

mpl

es

Target # of Samples


162



YTD Actual ($)

YTD Budget Revised

($)



Revenue 0 0 0 0% FAVOURABLE • Reasons: Biological sampling

programs (bi-annual) • Implications / Actions

Expenditure -83,178 -21,987 61,191 278% FAVOURABLE • Reasons: Actual expenditure for

material & services costs lower than anticipated YTD. Overhead recovery is more than expenditure.

• Implications / Actions:

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