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Wave 3 - Since when did we start trusting Strangers

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March 2008 Social Global Summary Media Tracker
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Page 1: Wave 3 - Since when did we start trusting Strangers

March 2008

Social

Global Summary

MediaTracker

Page 2: Wave 3 - Since when did we start trusting Strangers

2 GlobalDigitalResearch

1

2

3

WAVE 3 DEMONSTRATES

Ongoing growth of all social media platforms

Its mass market everywhere

We’re all becoming content creators

Emerging markets are leading the way, closing the technological gap4

5 Social media rivals traditional media in reach and frequency

Page 4: Wave 3 - Since when did we start trusting Strangers

4 GlobalDigitalResearchWHY ITS DIFFERENT

PROFESSIONAL

SOC

IAL M

EDIA

TRA

DIT

ION

AL

MED

IA

CONSUMER

FINITE UNLIMITED

ONE WAY CONVERSATIONAL

STATIC DYNAMIC

PAID FOR FREE

SINGLE MEDIA MIXED MEDIA

Page 5: Wave 3 - Since when did we start trusting Strangers

5 GlobalDigitalResearch

Blogging Social Networking Photo Sharing

Video Sharing Podcasts Rss

http://www.flickr.com/photos/grahamstanley/231628852/

THIS IS SOCIAL MEDIA

Page 6: Wave 3 - Since when did we start trusting Strangers

6 GlobalDigitalResearchWHY DID WE IMPLEMENT A TRACKER?

• Lots of hype - but little fact

• No single source global research into usage and impact of Social Media

• Social media is a disruptive technology• Potential to transform new media consumption, marketing

communications and consumer behaviour

• It has never been easier for consumers to create content

• Need to understand now• Just the tip of the iceberg

Page 7: Wave 3 - Since when did we start trusting Strangers

7 GlobalDigitalResearchCOMMITMENT TO UNDERSTAND

Q2 2007 Q1 2008Q3 2006

An ongoing assessment of the impactof social media

Page 8: Wave 3 - Since when did we start trusting Strangers

8 GlobalDigitalResearch

Added Wave 1Added Wave 2Added Wave 3

ON A GLOBAL SCALE

29 markets

17,000 respondents

Australia

China

Singapore

Philippines

Taiwan

South Korea

USA

Mexico

Brazil

Japan

India

Pakistan

Hong Kong Canada

Turkey

UK

Denmark

GreeceRussia

Romania

France

Spain

Italy

Germany

Poland

Czech Republic

Hungary

Netherlands

Switzerland

Austria

Page 9: Wave 3 - Since when did we start trusting Strangers

9 GlobalDigitalResearchMETHODOLOGY

• Online self completion surveys• Scripted and hosted on Intuition, Universal McCann’s

proprietary research system, powered by Confirmit

• Representative to the 16-54 active internet universe (use every day / every other day)

• Key audience to understand adoption• Make up the vast majority of social media users

• Panellists recruited by global panel partners• Ciao/Greenfield / GMI

• Minimum 500 per market per wave

Page 10: Wave 3 - Since when did we start trusting Strangers

10 GlobalDigitalResearch

March 2008

Social Media Tracker Global Summary

The global picture

Page 11: Wave 3 - Since when did we start trusting Strangers

11 GlobalDigitalResearchHUGE GROWTH OVER 3 WAVES

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Wave 1 Sep 06 Wave 2 June 07 Wave 3 March 08

% E

ver D

one

Read blogs / weblogs

Start my own blog/ weblog

Leave a comment on a news site

Watch video clips online

Download a Podcast (pre recordedradio/audio show) Create a profile on a social network

Subscribe to an RSS feed

“Thinking about using the Internet, which of the following have you ever done?”Active Internet Universe, global results

Page 12: Wave 3 - Since when did we start trusting Strangers

12 GlobalDigitalResearchWAVE 3 SHOWS MASS REACH

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Subscribe to an RSS feed

Upload a video clip to a video sharing website

Start my own blog / weblog

Downloaded a Podcast

Leave a comment on a news site

Upload my photos to a photo sharing website

Leave a comment on a blog

Manage a profile on an existing social network

Visit a photo sharing website

Read personal blogs / weblogs

Read blogs / weblogs

Watch video clips online

% Ever Done

WAVE 3 DATA

“Thinking about using the Internet, which of the following have you ever done?”Active Internet Universe, global results

Page 13: Wave 3 - Since when did we start trusting Strangers

13 GlobalDigitalResearch

Upload a Video Clip

38% Start my own blog

38%Share a video clip with a

friend

64%Leave a comment on a blog

55%Watch video clips

83%Read blogs

73%

INCREASING PARTICIPATION

Global Sample

Page 14: Wave 3 - Since when did we start trusting Strangers

14 GlobalDigitalResearchFREQUENCY NOW RIVALS TV AND PRINT

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Subscribe to an RSS feed

Upload video clip to video sharing website

Post/write stories for my own blog/ weblog

Download a Podcast

Upload my photos to a photo sharing website

Leave a comment on a blog site

Manage profile on existing social network

Visit a photo sharing website

Share a video clip w ith a friend

Read personal blogs/ weblogs

Visit a friends social network page

Read blogs/ weblogs

Watch video clips online

% Ever Done

Daily Reach

Weekly ReachMonthly Reach

Global Sample

“Thinking about using the Internet, which of the following have you ever done?”Active Internet Universe, global results

Page 15: Wave 3 - Since when did we start trusting Strangers

15 GlobalDigitalResearch

March 2008

Social Media Tracker Global Summary

Blogging in detail….

Page 16: Wave 3 - Since when did we start trusting Strangers

16 GlobalDigitalResearch

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

HungaryGermany

CanadaAustria

USADenmarkAustralia

FranceSwitzerlandHong Kong

UKNetherlands

TurkeyRomania

Czech RepublicGlobalRussiaGreecePoland

PakistanSpain

ItalyJapan

IndiaTaiwan

BrazilMexico

ChinaPhilippines

South Korea

% Ever Read

“Thinking about using the Internet, which of the following have you ever done?”“Read blogs/weblogs” Active Internet Universe

BLOGS ARE A MASS MEDIUM

Page 17: Wave 3 - Since when did we start trusting Strangers

17 GlobalDigitalResearch

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

GLOBAL

Austra

liaChin

a

France

German

yIta

ly

Philipp

ines

Russia

South

Korea

Spain UK

USA

% E

ver R

ead

Wave 1 Sep 06 Wave 2 June 07 Wave 3 Mar08

“Thinking about using the Internet, which of the following have you ever done?”“Read blogs/weblogs” Active Internet Universe

AND STILL GROWING

Page 18: Wave 3 - Since when did we start trusting Strangers

18 GlobalDigitalResearch

0% 10% 20% 30% 40% 50% 60% 70% 80%

HungaryCzech Republic

RomaniaCanada

DenmarkUK

GreeceUSA

SwitzerlandNetherlands

RussiaGermany

AustriaAustralia

PolandFrance

ItalyGlobal

PakistanTurkey

SpainJapanIndia

BrazilHong Kong

MexicoPhilippines

ChinaTaiwan

South Korea

% Ever Write

“Thinking about using the Internet, which of the following have you ever done?”“Write my own blog/weblog” Active Internet Universe

ASIA LEADS THE WAY IN CREATION

Page 19: Wave 3 - Since when did we start trusting Strangers

19 GlobalDigitalResearch

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Global

China US

% W

rite

16 - 24 25 - 34 35 - 44 45 - 54

“Thinking about using the Internet, how often do you do any of the following?”“Write my own blog/weblog” Blog Writers Only

IN ALL AGE GROUPS

Page 20: Wave 3 - Since when did we start trusting Strangers

20 GlobalDigitalResearch

0%

10%

20%

30%

40%

50%

60%

70%

80%

GLOBAL

Austra

liaChin

a

France

German

yIta

ly

Philipp

ines

Russia

South

Korea

Spain UK

USA

% W

rite

a B

log

Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08

“Thinking about using the Internet, which of the following have you ever done?”“Write my own blog/weblog” Active Internet Universe

GROWING IN ALL MARKETS

Page 21: Wave 3 - Since when did we start trusting Strangers

21 GlobalDigitalResearch

France4m

Italy3.4m

Turkey2m Pakistan

0.97m

Czech0.6m

MEXICO4.1m

China43m

South Korea9.7m

Taiwan4.2m

Philippines2.4m

BRAZIL7.6m

Spain4.5m

India8.7m

Japan14m

HongKong

1m

USA26.4m

CANADA1.6m

UK4.5m

Greece0.3m

Australia1m

Germany5.2m Romania

0.5m

Denmark0.3m

Poland1.1mNetherlands

1.6m

Switzerland0.5m Austria

0.4m

Hungary0.1m

Russia2.4m

ASIA LEADS THE WAY IN BLOG WRITING

% Write their own blog60%+40% -60% 30%-40%<30%

16-54 Active Internet Universe Estimates

Page 22: Wave 3 - Since when did we start trusting Strangers

22 GlobalDigitalResearch

0%

10%20%

30%

40%

50%60%

70%

80%90%

100%

Global

Brazil

China

France

German

yIta

lyJa

pan

Russia

South

Korea

Spain UK

USA

% W

rite

DAILY REACH WEEKLY REACH MONTHLY REACH LESS OFTEN

“Thinking about using the Internet, how often do you do any of the following?”“Write my own blogs/weblogs” Blog Writers Only

SOUTH KOREA: MOST ACTIVE

Page 23: Wave 3 - Since when did we start trusting Strangers

23 GlobalDigitalResearch

0% 10% 20% 30% 40% 50% 60% 70%

Other

Celebrities

Business news – relevant to my current job

Business (general news and opinion)

Science

Sport

Gaming

Technology

Travel (holidays, destinations)

Computers

Film / TV

Opinions on products and brands

News / Current Affairs

Music

Family or friend Blogs

Personal Blogs (diary sites)

% Topics Written About (Blog Writers Only)

“When writing your blog, what topics do you normal write about?” Blog Writers Only

THE CONTENT TENDS TO BE PERSONAL

Page 24: Wave 3 - Since when did we start trusting Strangers

24 GlobalDigitalResearch

0% 10% 20% 30% 40% 50% 60%

W idgets (e.g applicationsthat display other site

content)

Upload music

Stories from other blogs

Videos

Photos

% Content Posted (Blog Writers Only)

“When writing your blog, which of the following do you post?” Blog Writers Only

AND NOW MULTIMEDIA

Page 25: Wave 3 - Since when did we start trusting Strangers

25 GlobalDigitalResearch

0% 5% 10% 15% 20% 25% 30% 35%

Opinions on productsand brands

Favourite/currentlylistened to music

Recommendedwebsites

% Content Posted (Blog Writers Only)

“When writing your blog, which of the following do you post?” Blog Writers Only

BLOGGERS TALK ABOUT BRANDS

Page 26: Wave 3 - Since when did we start trusting Strangers

26 GlobalDigitalResearchBLOGGING THE KEY TRENDS

• Blogs are now a mainstream medium

• As a collective they rival traditional print media both in reach and frequency

• Users are increasingly likely to write a blogs and the vast majority of content is of a personal nature

• Increasingly content is multi-media; photos and videos lead the way

• Asia leads blog writing

• Usage is driven by focus on peer to peer personal and community content

• Northern Europe and the US are more likely to use blogs like traditional passive media

• Bloggers talk about brands

Page 27: Wave 3 - Since when did we start trusting Strangers

27 GlobalDigitalResearch

March 2008

Social Media Tracker Global Summary

Social Networking in detail….

Page 28: Wave 3 - Since when did we start trusting Strangers

28 GlobalDigitalResearch

FranceCzech

ItalyGreece

SwitzerlandJapan

USASpain

GermanyAustria

DenmarkAustralia

Hong KongCanada

Global AverageUK

NetherlandsRomania

TaiwanChinaIndia

TurkeySouth Korea

RussiaPakistan

BrazilMexicoPoland

HungaryPhilippines

% Create a profile

“Thinking about using the Internet, which of the following have you ever done?”“Create a profile on a new social network” Active Internet Universe

LED BY EMERGING INTERNET MARKETS

10% 20% 30% 40% 50% 60% 70% 80% 90%

Page 29: Wave 3 - Since when did we start trusting Strangers

29 GlobalDigitalResearch

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Global

Brazil US

% C

reat

e a

prof

ile

16 - 24 25 - 34 35 - 44 45 - 54

IN ALL AGES

“Thinking about using the Internet, which of the following have you ever done?”“Create a profile on a new social network” Active Internet Universe

Page 30: Wave 3 - Since when did we start trusting Strangers

30 GlobalDigitalResearch

0%

10%

20%

30%

40%

50%

60%

70%

80%

GLOBAL France Germany Italy Russia Spain UK USA

% C

reat

e a

prof

ile

Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08

“Thinking about using the Internet, which of the following have you ever done?”“Create a profile on a new social network” Active Internet Universe

GROWING GLOBALLY

Page 31: Wave 3 - Since when did we start trusting Strangers

31 GlobalDigitalResearch

0% 10% 20% 30% 40% 50% 60% 70% 80%

Promote a band

Dating

Upload videos

Install applications

Write a blog

Favourite / currentlylistened to music

Upload photos

Message friends

% What done with Social Network Page (Social Network Users)

“What do you do with your social networking profile?” Active Internet Universe

MORE THAN JUST FRIENDS

Page 32: Wave 3 - Since when did we start trusting Strangers

32 GlobalDigitalResearch

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Global

Averag

eBraz

il

China

France

German

yIndia

Italy

Japan

Russia

South Korea

Spain UKUSA

% U

pdat

e

DAILY REACH WEEKLY REACH MONTHLY REACH LESS OFTEN

“Thinking about using the Internet, how often do you do any of the following?”“Manage your social network page” – Social Network users only

BRAZIL THE MOST ACTIVE USERS

Page 33: Wave 3 - Since when did we start trusting Strangers

33 GlobalDigitalResearch

Italy3.9m

Germany8.2m

Switzerland0.9m

USA43m

Spain4.7m

France4.2m

Japan12.4m

Czech0.8m

Denmark0.6m

Austria0.6m Greece

0.5mTurkey3.3m

China39m

India11.7m

South Korea9.4m

Romania1.4m

Netherlands3.7m

CANADA4.2m

UK11m

Australia2.6m

Hong Kong1m

MEXICO5.1m

BRAZIL11.4m

Pakistan1.8m

Poland2.7m

Taiwan3.9m

Philippines3m

Hungary1m

Russia6.1m

US THE BIGGEST MARKET

% joined a social network70%+60% -69% 50%-59%<49%

16-54 Active Internet Universe Estimates

Page 34: Wave 3 - Since when did we start trusting Strangers

34 GlobalDigitalResearch

0% 5% 10% 15% 20% 25% 30% 35%

Piczo

Bokee

Bebo

Linkedin

Second Life

Mixi

Cyworld

Friendster

LastFM

Skyblog/Skyrock

Hi5

Orkut

Sohu

Flickr

QQ

Baidu

Blogger

Facebook

Myspace

% Weekly usage

MYSPACE IS NUMBER ONE GLOBALLY

% Weekly usage Active Internet Universe (weighted reach - based on universe sizes)

Page 35: Wave 3 - Since when did we start trusting Strangers

35 GlobalDigitalResearchSOCIAL NETWORKING TRENDS

• Growth continues at a global level• US showing signs of saturation

• Connecting the world• Networks expanding across borders

• Social Networks have evolved into platforms to organise users Internet experience

• Users are posting a massive range of content

• Now a key channel to manage existing offline relationships• Now normal to find friends online

• No such thing as a universal global social network

• Myspace beats Facebook due to its focus on Music, Video and Blogging

Page 36: Wave 3 - Since when did we start trusting Strangers

36 GlobalDigitalResearch

March 2008

Social Media Tracker Global Summary

Content in detail….

Page 37: Wave 3 - Since when did we start trusting Strangers

37 GlobalDigitalResearch

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

FranceRussiaJapan

USAAustraliaGermany

SwitzerlandCanada

ItalyNetherland

AustriaCzech

DenmarkUK

PakistanIndia

GreeceHong Kong

HungarySouthSpainChina

TaiwanPoland

RomaniaTurkey

BrazilMexico

Philippines

% Ever Done

“Thinking about using the Internet, which of the following have you ever done?”“Watching Video Clips” Active Internet Universe

VIDEO IS A UNIVERSAL PLATFORM

Page 38: Wave 3 - Since when did we start trusting Strangers

38 GlobalDigitalResearch

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Global

Brazil

China

France

German

yIndia

Italy

Japan

Russia

South Korea

Spain UKUSA

% W

atch

Vid

eo C

lips

DAILY REACH WEEKLY REACH MONTHLY REACH LESS OFTEN

“Thinking about using the Internet, how often do you do any of the following?”“Watch video clips” – Video clip viewers only

WATCHED AT VERY HIGH FREQUENCY

Page 39: Wave 3 - Since when did we start trusting Strangers

39 GlobalDigitalResearch

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

GLOBAL

Australi

aChina

France

German

yIta

ly

Philippines

Russia

South Korea

Spain UKUSA

% W

atch

Vid

eo C

lips

Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08

“Thinking about using the Internet, which of the following have you ever done?”“Watching Video Clips” Active Internet Universe

UNSTOPABLE GROWTH

Page 40: Wave 3 - Since when did we start trusting Strangers

40 GlobalDigitalResearch

0% 10% 20% 30% 40% 50% 60% 70% 80%

HungaryFranceJapan

USARussia

DenmarkCzech Republic

SwitzerlandCanada

AustraliaItaly

NetherlandsSpain

UKGermany

PolandAustriaGreeceTurkey

South KoreaRomaniaPakistan

Hong KongIndia

TaiwanMexico

ChinaPhilippines

Brazil

% Upload video clips

“Thinking about using the Internet, which of the following have you ever done?”“Upload my videos to a video sharing website” Active Internet Usage

BRAZIL LEADS UPLOADING

Page 41: Wave 3 - Since when did we start trusting Strangers

41 GlobalDigitalResearch

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

JapanFrance

HungaryDenmark

ItalySwitzerland

CanadaGermany

SpainGreece

NetherlandsUSA

AustraliaTurkey

UKAustriaRussia

South KoreaPoland

RomaniaCzech Republic

PakistanHong Kong

IndiaTaiwan

BrazilMexico

ChinaPhilippines

Upload photos

“Thinking about using the Internet, which of the following have you ever done?”“Upload my photos to a photo sharing website” Active Internet Universe

PHOTOS ARE A SIMILAR STORY

Page 42: Wave 3 - Since when did we start trusting Strangers

42 GlobalDigitalResearch

0% 10% 20% 30% 40% 50% 60% 70% 80%

ItalyNetherlands

HungaryCanada

USAJapan

TaiwanFrance

GermanyGreeceAustria

DenmarkAustralia

Hong KongSwitzerland

UKCzech Republic

PakistanPoland

South KoreaTurkey

SpainIndia

RussiaPhilippines

BrazilRomania

MexicoChina

% Download a Podcast

“Thinking about using the Internet, which of the following have you ever done?”“Downloaded a Podcast” Active Internet Users

HUGE VARIENCE IN PODCASTING USE

Page 43: Wave 3 - Since when did we start trusting Strangers

43 GlobalDigitalResearch

0%

10%

20%

30%

40%

50%

60%

70%

80%

GLOBAL

Australi

aChina

France

German

yIta

ly

Philippines

Russia

South Korea

Spain UKUSA

% D

ownl

oad

a Po

dcas

t

Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08

“Thinking about using the Internet, which of the following have you ever done?”“Downloaded a Podcast” Active Internet Users

PODCASTS LATER TO TAKE OFF

Page 44: Wave 3 - Since when did we start trusting Strangers

44 GlobalDigitalResearch

0% 10% 20% 30% 40% 50% 60%

HungaryCzech

NetherlandsCanada

USADenmark

ItalyAustralia

UKFrance

GermanyRomania

AustriaGreece

SwitzerlandJapan

TurkeySpain

PakistanHong Kong

IndiaSouth Korea

MexicoPhilippines

PolandTaiwan

ChinaBrazil

Russia

% Subscribe to an RSS feed

“Thinking about using the Internet, which of the following have you ever done?”“Subscribe to an RSS feed” Active Internet Users

ALSO HUGE VARIATION IN RSS USAGE

Page 45: Wave 3 - Since when did we start trusting Strangers

45 GlobalDigitalResearch

0%

10%

20%

30%

40%

50%

60%

GLOBAL

France

German

yIta

ly

Russia

Spain UKUSA

% S

ubsc

ribe

to a

n R

SS fe

ed

Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08

“Thinking about using the Internet, which of the following have you ever done?”“Subscribe to an RSS feed” Active Internet Users

RSS SLOWER TO TAKE OFF

Page 46: Wave 3 - Since when did we start trusting Strangers

46 GlobalDigitalResearchCONTENT - KEY TRENDS

• Video continues to grow in all markets

• As a collective it now rivals television

• Shifting media consumption to the on demand model

• Movement towards active participation

• But significant global variation

• The same countries are strong for video and photo sharing

• Podcasts have finally taken off as a source of content demonstrating that more complex technologies are beginning to make an impact

• RSS finally making an impact

Page 47: Wave 3 - Since when did we start trusting Strangers

47 GlobalDigitalResearch

March 2008

Social Media Tracker Global Summary

FINAL WORD

Page 48: Wave 3 - Since when did we start trusting Strangers

48 GlobalDigitalResearch

• Emerging Internet markets leading the adoption of social media platforms which is flattening the world

• China is the worlds biggest blogging market

• Asia leads in active content creation

• The world is becoming increasingly actively involved in creating content

• As a collective social media competes with traditional media

• Social media is changing our media consumption towards on-demand

• Social media represents a massive opportunity for advertisers and brands

FINAL WORD

Page 49: Wave 3 - Since when did we start trusting Strangers

49 GlobalDigitalResearch

• Social media is an opportunity to drive new levels of engagement

• Brands should be creating content or services• Consumers are – brands are no different

• Brands can help connect consumers with premium content

• There is a need to be open and honest• No secrets in the world of social media

• Let consumers create and distributeyour content freely and withoutcontrol

• Social media is globalising mediaconsumption

• Consistency of brand messageis essential

GLOBAL IMPLICATIONS

Page 50: Wave 3 - Since when did we start trusting Strangers

50 GlobalDigitalResearch

The Social Media Trackeris part of Universal McCann's global research

programme, WAVE, which tracks the impact of communications technologies on a global scale.

More infomation:[email protected]

CONTACT


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