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March 2008
Social
Global Summary
MediaTracker
2 GlobalDigitalResearch
1
2
3
WAVE 3 DEMONSTRATES
Ongoing growth of all social media platforms
Its mass market everywhere
We’re all becoming content creators
Emerging markets are leading the way, closing the technological gap4
5 Social media rivals traditional media in reach and frequency
3 GlobalDigitalResearch
“Online applications,platforms and media focused on collaboration,
sharing and interactionbetween users”
WHAT IS SOCIAL MEDIA?
4 GlobalDigitalResearchWHY ITS DIFFERENT
PROFESSIONAL
SOC
IAL M
EDIA
TRA
DIT
ION
AL
MED
IA
CONSUMER
FINITE UNLIMITED
ONE WAY CONVERSATIONAL
STATIC DYNAMIC
PAID FOR FREE
SINGLE MEDIA MIXED MEDIA
5 GlobalDigitalResearch
Blogging Social Networking Photo Sharing
Video Sharing Podcasts Rss
http://www.flickr.com/photos/grahamstanley/231628852/
THIS IS SOCIAL MEDIA
6 GlobalDigitalResearchWHY DID WE IMPLEMENT A TRACKER?
• Lots of hype - but little fact
• No single source global research into usage and impact of Social Media
• Social media is a disruptive technology• Potential to transform new media consumption, marketing
communications and consumer behaviour
• It has never been easier for consumers to create content
• Need to understand now• Just the tip of the iceberg
7 GlobalDigitalResearchCOMMITMENT TO UNDERSTAND
Q2 2007 Q1 2008Q3 2006
An ongoing assessment of the impactof social media
8 GlobalDigitalResearch
Added Wave 1Added Wave 2Added Wave 3
ON A GLOBAL SCALE
29 markets
17,000 respondents
Australia
China
Singapore
Philippines
Taiwan
South Korea
USA
Mexico
Brazil
Japan
India
Pakistan
Hong Kong Canada
Turkey
UK
Denmark
GreeceRussia
Romania
France
Spain
Italy
Germany
Poland
Czech Republic
Hungary
Netherlands
Switzerland
Austria
9 GlobalDigitalResearchMETHODOLOGY
• Online self completion surveys• Scripted and hosted on Intuition, Universal McCann’s
proprietary research system, powered by Confirmit
• Representative to the 16-54 active internet universe (use every day / every other day)
• Key audience to understand adoption• Make up the vast majority of social media users
• Panellists recruited by global panel partners• Ciao/Greenfield / GMI
• Minimum 500 per market per wave
10 GlobalDigitalResearch
March 2008
Social Media Tracker Global Summary
The global picture
11 GlobalDigitalResearchHUGE GROWTH OVER 3 WAVES
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Wave 1 Sep 06 Wave 2 June 07 Wave 3 March 08
% E
ver D
one
Read blogs / weblogs
Start my own blog/ weblog
Leave a comment on a news site
Watch video clips online
Download a Podcast (pre recordedradio/audio show) Create a profile on a social network
Subscribe to an RSS feed
“Thinking about using the Internet, which of the following have you ever done?”Active Internet Universe, global results
12 GlobalDigitalResearchWAVE 3 SHOWS MASS REACH
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Subscribe to an RSS feed
Upload a video clip to a video sharing website
Start my own blog / weblog
Downloaded a Podcast
Leave a comment on a news site
Upload my photos to a photo sharing website
Leave a comment on a blog
Manage a profile on an existing social network
Visit a photo sharing website
Read personal blogs / weblogs
Read blogs / weblogs
Watch video clips online
% Ever Done
WAVE 3 DATA
“Thinking about using the Internet, which of the following have you ever done?”Active Internet Universe, global results
13 GlobalDigitalResearch
Upload a Video Clip
38% Start my own blog
38%Share a video clip with a
friend
64%Leave a comment on a blog
55%Watch video clips
83%Read blogs
73%
INCREASING PARTICIPATION
Global Sample
14 GlobalDigitalResearchFREQUENCY NOW RIVALS TV AND PRINT
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Subscribe to an RSS feed
Upload video clip to video sharing website
Post/write stories for my own blog/ weblog
Download a Podcast
Upload my photos to a photo sharing website
Leave a comment on a blog site
Manage profile on existing social network
Visit a photo sharing website
Share a video clip w ith a friend
Read personal blogs/ weblogs
Visit a friends social network page
Read blogs/ weblogs
Watch video clips online
% Ever Done
Daily Reach
Weekly ReachMonthly Reach
Global Sample
“Thinking about using the Internet, which of the following have you ever done?”Active Internet Universe, global results
15 GlobalDigitalResearch
March 2008
Social Media Tracker Global Summary
Blogging in detail….
16 GlobalDigitalResearch
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
HungaryGermany
CanadaAustria
USADenmarkAustralia
FranceSwitzerlandHong Kong
UKNetherlands
TurkeyRomania
Czech RepublicGlobalRussiaGreecePoland
PakistanSpain
ItalyJapan
IndiaTaiwan
BrazilMexico
ChinaPhilippines
South Korea
% Ever Read
“Thinking about using the Internet, which of the following have you ever done?”“Read blogs/weblogs” Active Internet Universe
BLOGS ARE A MASS MEDIUM
17 GlobalDigitalResearch
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
GLOBAL
Austra
liaChin
a
France
German
yIta
ly
Philipp
ines
Russia
South
Korea
Spain UK
USA
% E
ver R
ead
Wave 1 Sep 06 Wave 2 June 07 Wave 3 Mar08
“Thinking about using the Internet, which of the following have you ever done?”“Read blogs/weblogs” Active Internet Universe
AND STILL GROWING
18 GlobalDigitalResearch
0% 10% 20% 30% 40% 50% 60% 70% 80%
HungaryCzech Republic
RomaniaCanada
DenmarkUK
GreeceUSA
SwitzerlandNetherlands
RussiaGermany
AustriaAustralia
PolandFrance
ItalyGlobal
PakistanTurkey
SpainJapanIndia
BrazilHong Kong
MexicoPhilippines
ChinaTaiwan
South Korea
% Ever Write
“Thinking about using the Internet, which of the following have you ever done?”“Write my own blog/weblog” Active Internet Universe
ASIA LEADS THE WAY IN CREATION
19 GlobalDigitalResearch
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Global
China US
% W
rite
16 - 24 25 - 34 35 - 44 45 - 54
“Thinking about using the Internet, how often do you do any of the following?”“Write my own blog/weblog” Blog Writers Only
IN ALL AGE GROUPS
20 GlobalDigitalResearch
0%
10%
20%
30%
40%
50%
60%
70%
80%
GLOBAL
Austra
liaChin
a
France
German
yIta
ly
Philipp
ines
Russia
South
Korea
Spain UK
USA
% W
rite
a B
log
Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08
“Thinking about using the Internet, which of the following have you ever done?”“Write my own blog/weblog” Active Internet Universe
GROWING IN ALL MARKETS
21 GlobalDigitalResearch
France4m
Italy3.4m
Turkey2m Pakistan
0.97m
Czech0.6m
MEXICO4.1m
China43m
South Korea9.7m
Taiwan4.2m
Philippines2.4m
BRAZIL7.6m
Spain4.5m
India8.7m
Japan14m
HongKong
1m
USA26.4m
CANADA1.6m
UK4.5m
Greece0.3m
Australia1m
Germany5.2m Romania
0.5m
Denmark0.3m
Poland1.1mNetherlands
1.6m
Switzerland0.5m Austria
0.4m
Hungary0.1m
Russia2.4m
ASIA LEADS THE WAY IN BLOG WRITING
% Write their own blog60%+40% -60% 30%-40%<30%
16-54 Active Internet Universe Estimates
22 GlobalDigitalResearch
0%
10%20%
30%
40%
50%60%
70%
80%90%
100%
Global
Brazil
China
France
German
yIta
lyJa
pan
Russia
South
Korea
Spain UK
USA
% W
rite
DAILY REACH WEEKLY REACH MONTHLY REACH LESS OFTEN
“Thinking about using the Internet, how often do you do any of the following?”“Write my own blogs/weblogs” Blog Writers Only
SOUTH KOREA: MOST ACTIVE
23 GlobalDigitalResearch
0% 10% 20% 30% 40% 50% 60% 70%
Other
Celebrities
Business news – relevant to my current job
Business (general news and opinion)
Science
Sport
Gaming
Technology
Travel (holidays, destinations)
Computers
Film / TV
Opinions on products and brands
News / Current Affairs
Music
Family or friend Blogs
Personal Blogs (diary sites)
% Topics Written About (Blog Writers Only)
“When writing your blog, what topics do you normal write about?” Blog Writers Only
THE CONTENT TENDS TO BE PERSONAL
24 GlobalDigitalResearch
0% 10% 20% 30% 40% 50% 60%
W idgets (e.g applicationsthat display other site
content)
Upload music
Stories from other blogs
Videos
Photos
% Content Posted (Blog Writers Only)
“When writing your blog, which of the following do you post?” Blog Writers Only
AND NOW MULTIMEDIA
25 GlobalDigitalResearch
0% 5% 10% 15% 20% 25% 30% 35%
Opinions on productsand brands
Favourite/currentlylistened to music
Recommendedwebsites
% Content Posted (Blog Writers Only)
“When writing your blog, which of the following do you post?” Blog Writers Only
BLOGGERS TALK ABOUT BRANDS
26 GlobalDigitalResearchBLOGGING THE KEY TRENDS
• Blogs are now a mainstream medium
• As a collective they rival traditional print media both in reach and frequency
• Users are increasingly likely to write a blogs and the vast majority of content is of a personal nature
• Increasingly content is multi-media; photos and videos lead the way
• Asia leads blog writing
• Usage is driven by focus on peer to peer personal and community content
• Northern Europe and the US are more likely to use blogs like traditional passive media
• Bloggers talk about brands
27 GlobalDigitalResearch
March 2008
Social Media Tracker Global Summary
Social Networking in detail….
28 GlobalDigitalResearch
FranceCzech
ItalyGreece
SwitzerlandJapan
USASpain
GermanyAustria
DenmarkAustralia
Hong KongCanada
Global AverageUK
NetherlandsRomania
TaiwanChinaIndia
TurkeySouth Korea
RussiaPakistan
BrazilMexicoPoland
HungaryPhilippines
% Create a profile
“Thinking about using the Internet, which of the following have you ever done?”“Create a profile on a new social network” Active Internet Universe
LED BY EMERGING INTERNET MARKETS
10% 20% 30% 40% 50% 60% 70% 80% 90%
29 GlobalDigitalResearch
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Global
Brazil US
% C
reat
e a
prof
ile
16 - 24 25 - 34 35 - 44 45 - 54
IN ALL AGES
“Thinking about using the Internet, which of the following have you ever done?”“Create a profile on a new social network” Active Internet Universe
30 GlobalDigitalResearch
0%
10%
20%
30%
40%
50%
60%
70%
80%
GLOBAL France Germany Italy Russia Spain UK USA
% C
reat
e a
prof
ile
Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08
“Thinking about using the Internet, which of the following have you ever done?”“Create a profile on a new social network” Active Internet Universe
GROWING GLOBALLY
31 GlobalDigitalResearch
0% 10% 20% 30% 40% 50% 60% 70% 80%
Promote a band
Dating
Upload videos
Install applications
Write a blog
Favourite / currentlylistened to music
Upload photos
Message friends
% What done with Social Network Page (Social Network Users)
“What do you do with your social networking profile?” Active Internet Universe
MORE THAN JUST FRIENDS
32 GlobalDigitalResearch
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Global
Averag
eBraz
il
China
France
German
yIndia
Italy
Japan
Russia
South Korea
Spain UKUSA
% U
pdat
e
DAILY REACH WEEKLY REACH MONTHLY REACH LESS OFTEN
“Thinking about using the Internet, how often do you do any of the following?”“Manage your social network page” – Social Network users only
BRAZIL THE MOST ACTIVE USERS
33 GlobalDigitalResearch
Italy3.9m
Germany8.2m
Switzerland0.9m
USA43m
Spain4.7m
France4.2m
Japan12.4m
Czech0.8m
Denmark0.6m
Austria0.6m Greece
0.5mTurkey3.3m
China39m
India11.7m
South Korea9.4m
Romania1.4m
Netherlands3.7m
CANADA4.2m
UK11m
Australia2.6m
Hong Kong1m
MEXICO5.1m
BRAZIL11.4m
Pakistan1.8m
Poland2.7m
Taiwan3.9m
Philippines3m
Hungary1m
Russia6.1m
US THE BIGGEST MARKET
% joined a social network70%+60% -69% 50%-59%<49%
16-54 Active Internet Universe Estimates
34 GlobalDigitalResearch
0% 5% 10% 15% 20% 25% 30% 35%
Piczo
Bokee
Bebo
Second Life
Mixi
Cyworld
Friendster
LastFM
Skyblog/Skyrock
Hi5
Orkut
Sohu
Flickr
Baidu
Blogger
Myspace
% Weekly usage
MYSPACE IS NUMBER ONE GLOBALLY
% Weekly usage Active Internet Universe (weighted reach - based on universe sizes)
35 GlobalDigitalResearchSOCIAL NETWORKING TRENDS
• Growth continues at a global level• US showing signs of saturation
• Connecting the world• Networks expanding across borders
• Social Networks have evolved into platforms to organise users Internet experience
• Users are posting a massive range of content
• Now a key channel to manage existing offline relationships• Now normal to find friends online
• No such thing as a universal global social network
• Myspace beats Facebook due to its focus on Music, Video and Blogging
36 GlobalDigitalResearch
March 2008
Social Media Tracker Global Summary
Content in detail….
37 GlobalDigitalResearch
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
FranceRussiaJapan
USAAustraliaGermany
SwitzerlandCanada
ItalyNetherland
AustriaCzech
DenmarkUK
PakistanIndia
GreeceHong Kong
HungarySouthSpainChina
TaiwanPoland
RomaniaTurkey
BrazilMexico
Philippines
% Ever Done
“Thinking about using the Internet, which of the following have you ever done?”“Watching Video Clips” Active Internet Universe
VIDEO IS A UNIVERSAL PLATFORM
38 GlobalDigitalResearch
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Global
Brazil
China
France
German
yIndia
Italy
Japan
Russia
South Korea
Spain UKUSA
% W
atch
Vid
eo C
lips
DAILY REACH WEEKLY REACH MONTHLY REACH LESS OFTEN
“Thinking about using the Internet, how often do you do any of the following?”“Watch video clips” – Video clip viewers only
WATCHED AT VERY HIGH FREQUENCY
39 GlobalDigitalResearch
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
GLOBAL
Australi
aChina
France
German
yIta
ly
Philippines
Russia
South Korea
Spain UKUSA
% W
atch
Vid
eo C
lips
Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08
“Thinking about using the Internet, which of the following have you ever done?”“Watching Video Clips” Active Internet Universe
UNSTOPABLE GROWTH
40 GlobalDigitalResearch
0% 10% 20% 30% 40% 50% 60% 70% 80%
HungaryFranceJapan
USARussia
DenmarkCzech Republic
SwitzerlandCanada
AustraliaItaly
NetherlandsSpain
UKGermany
PolandAustriaGreeceTurkey
South KoreaRomaniaPakistan
Hong KongIndia
TaiwanMexico
ChinaPhilippines
Brazil
% Upload video clips
“Thinking about using the Internet, which of the following have you ever done?”“Upload my videos to a video sharing website” Active Internet Usage
BRAZIL LEADS UPLOADING
41 GlobalDigitalResearch
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
JapanFrance
HungaryDenmark
ItalySwitzerland
CanadaGermany
SpainGreece
NetherlandsUSA
AustraliaTurkey
UKAustriaRussia
South KoreaPoland
RomaniaCzech Republic
PakistanHong Kong
IndiaTaiwan
BrazilMexico
ChinaPhilippines
Upload photos
“Thinking about using the Internet, which of the following have you ever done?”“Upload my photos to a photo sharing website” Active Internet Universe
PHOTOS ARE A SIMILAR STORY
42 GlobalDigitalResearch
0% 10% 20% 30% 40% 50% 60% 70% 80%
ItalyNetherlands
HungaryCanada
USAJapan
TaiwanFrance
GermanyGreeceAustria
DenmarkAustralia
Hong KongSwitzerland
UKCzech Republic
PakistanPoland
South KoreaTurkey
SpainIndia
RussiaPhilippines
BrazilRomania
MexicoChina
% Download a Podcast
“Thinking about using the Internet, which of the following have you ever done?”“Downloaded a Podcast” Active Internet Users
HUGE VARIENCE IN PODCASTING USE
43 GlobalDigitalResearch
0%
10%
20%
30%
40%
50%
60%
70%
80%
GLOBAL
Australi
aChina
France
German
yIta
ly
Philippines
Russia
South Korea
Spain UKUSA
% D
ownl
oad
a Po
dcas
t
Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08
“Thinking about using the Internet, which of the following have you ever done?”“Downloaded a Podcast” Active Internet Users
PODCASTS LATER TO TAKE OFF
44 GlobalDigitalResearch
0% 10% 20% 30% 40% 50% 60%
HungaryCzech
NetherlandsCanada
USADenmark
ItalyAustralia
UKFrance
GermanyRomania
AustriaGreece
SwitzerlandJapan
TurkeySpain
PakistanHong Kong
IndiaSouth Korea
MexicoPhilippines
PolandTaiwan
ChinaBrazil
Russia
% Subscribe to an RSS feed
“Thinking about using the Internet, which of the following have you ever done?”“Subscribe to an RSS feed” Active Internet Users
ALSO HUGE VARIATION IN RSS USAGE
45 GlobalDigitalResearch
0%
10%
20%
30%
40%
50%
60%
GLOBAL
France
German
yIta
ly
Russia
Spain UKUSA
% S
ubsc
ribe
to a
n R
SS fe
ed
Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08
“Thinking about using the Internet, which of the following have you ever done?”“Subscribe to an RSS feed” Active Internet Users
RSS SLOWER TO TAKE OFF
46 GlobalDigitalResearchCONTENT - KEY TRENDS
• Video continues to grow in all markets
• As a collective it now rivals television
• Shifting media consumption to the on demand model
• Movement towards active participation
• But significant global variation
• The same countries are strong for video and photo sharing
• Podcasts have finally taken off as a source of content demonstrating that more complex technologies are beginning to make an impact
• RSS finally making an impact
47 GlobalDigitalResearch
March 2008
Social Media Tracker Global Summary
FINAL WORD
48 GlobalDigitalResearch
• Emerging Internet markets leading the adoption of social media platforms which is flattening the world
• China is the worlds biggest blogging market
• Asia leads in active content creation
• The world is becoming increasingly actively involved in creating content
• As a collective social media competes with traditional media
• Social media is changing our media consumption towards on-demand
• Social media represents a massive opportunity for advertisers and brands
FINAL WORD
49 GlobalDigitalResearch
• Social media is an opportunity to drive new levels of engagement
• Brands should be creating content or services• Consumers are – brands are no different
• Brands can help connect consumers with premium content
• There is a need to be open and honest• No secrets in the world of social media
• Let consumers create and distributeyour content freely and withoutcontrol
• Social media is globalising mediaconsumption
• Consistency of brand messageis essential
GLOBAL IMPLICATIONS
50 GlobalDigitalResearch
The Social Media Trackeris part of Universal McCann's global research
programme, WAVE, which tracks the impact of communications technologies on a global scale.
More infomation:[email protected]
CONTACT