© 2008 mh@work www.mhatwork.com.au
Placing The Heart Back into Business –
Creating Mentally Healthy, Resilient & Supportive
Workplaces…
Ingrid Ozols
Managing Director, mh@work®
B.Sc, Grad Dip Bus Management, Grad Dip Mental Health
Commencing Master in Health Sciences
2009 Honourable Mention LIFE Awards inrecognition of Suicide Prevention work in workplaces.
2009 E & Y Entrepeneur of the Year – Social Contribution Category in final 9
© 2008 mh@work www.mhatwork.com.au
A Personal Case Study
© 2008 mh@work www.mhatwork.com.au
3
Lessons…
Education
Communication
Collaboration
Work - Meaning & Purpose
© 2008 mh@work www.mhatwork.com.au
Did you know?
I in 5 Australians = mental health problem
154 million people globally = depression
Many millions of work days lost to depression
France = 31.9million, UK; 91m; Australia; 12m,
Total cost of depression in Australia = $20billion,
> 877,000 suicides globally each year,
By 2020 Depression will be the 2nd highest burden of disease & disability in the world
Can strike at any stage of lifespan from childhood to old age
Impacts on a person’s ability to function in life, work & relationships
© 2008 mh@work www.mhatwork.com.au
Starting with Telstra
© 2008 mh@work www.mhatwork.com.au
mh@work® e-learning tool
For 7 day free trial visit www.mhatwork.com.au
© 2008 mh@work www.mhatwork.com.au
mh@work® Communication Devices
© 2008 mh@work www.mhatwork.com.au
mh@work® “Communication Material”
Currently working on ebook version for WorkSafe
Victoria
Nearly 100,000 copies distributed
Co – badged with clients + CEO Sign – off
Other clients: ANZ, Coles Group
© 2008 mh@work www.mhatwork.com.au
“Creating Mentally Healthy and Supportive Workplaces” Ingrid Ozols & Bernard McNair
© 2008 mh@work www.mhatwork.com.au
Being Human – The Wellbeing Thermometer (Acknowledgements To Dr Lynn McAtamney – Telstra & Ingrid Ozols mh@work® 2006)
STOP I often feel anxious,
irritable, nervous,
teary, tired,
steamrollered or plain
worn out for no reason
or reasons with no
control.
I struggle to
concentrate or make
decisions.
I am relying on
caffeine, alcohol,
drugs, pain killers or
smoking too much.
My health is
deteriorating and I see
no way out. *
GO I feel great, alive,
full of life.
I am on top of life’s
challenges and
pressures.
I have good
systems in place to
pace myself.
My life is pretty
balanced through a
daily exercise
program, eating
healthily, weight
under control, not
smoking and
having a few drinks
on the weekend
only.
THINK
I am having: difficulty
sleeping, diarrhoea,
constipation tense neck,
shoulder, jaw, frequent
headaches, pounding
heart
heartburn, wind,
bloating or indigestion,
a cold or bug that
lingers, spat attacks
loss of patience, no me
time, people saying I
am working too hard, I
am slipping into using
drugs, alcohol or
smoking to get through.
©2007 mh@work
© 2008 mh@work www.mhatwork.com.au
2 years in the making…More Client
Collaboration & Courage!
Bringing the VOICE of the lived
experience, clinicians, academics,
service providers to the workplace…
Messages include: The importance of
work & healthiness, taking
responsibility for own health and
wellbeing.
© 2008 mh@work www.mhatwork.com.au
Short –Interviews, many topics:
Depression, Anxiety, Bipolar Disorder, Schizophrenia,
Alcohol & Drugs in the Workplace, Suicide
Prevention@ Work, Resilience & Wellness,
Relaxation, Better Sleep Tips, Supporting Carers,
Insert cards…tips for self – care…and more
information resources.
© 2008 mh@work www.mhatwork.com.au
Digital Signage…
Bringing Messages to our attention
© 2008 mh@work www.mhatwork.com.au
About mh@work®
Who we are, what we do, our experiences, clients,
programs, services, partnerships & philosophy
A wholistic integrated approach prevention & early
intervention campaign
3-5 year multi – layered program including
technology, books, workshops, peer – support
programs
Human element in work context, performance
management,boundaries,
Teaching People to Fish for Life
© 2008 mh@work www.mhatwork.com.au
15
Our philosophy…..
Promoting importance of work to wellbeing
Nurturing Workplace attitude/culture change journey
‘It is okay to be human, to talk about things’
Towards safe, supportive, compassionate environments
Supportive approaches using personal lived experiences, role modelling
recovery , hope & resilience
Not about diagnosis (not our role)
Not about fixing or managing other people’s problems (we can’t anyway)
Providing integrated tools, a multi-layered approach
Based on adult learning principles, innovative, creative
International…uk twf
©2007 mh@work
© 2008 mh@work www.mhatwork.com.au
Changing Attitudes…to Change Behaviour
© 2008 mh@work www.mhatwork.com.au
Evaluation
Formal & informal evaluations of all aspects via
ConNetica Consulting, University of Sunshine
Coast, and Sydney University
Pre & post – survey’s enable benchmarking with
our other clients eg NAB
Trail – Blazing Program.. More organisations need
to invest their courage,$, resources to doing this
well, more tokenistic activities “ Stress
Management”
© 2008 mh@work www.mhatwork.com.au
mh@work® client’s learnings
Program requires support by senior
management, internal champions
Long –term on going regular multi – layered
education campaign
Evaluate evaluate evaluate
‘ I am so proud I work for a company who has the courage to bring us this program’
‘I wish I had this information years ago’
© 2008 mh@work www.mhatwork.com.au
Thank you - questions
The Flannel Flower is resilient & adaptable.
Able to survive & thrive in harsh
environmental conditions.
© 2008 mh@work www.mhatwork.com.au
Reaching for the stars –
To a more compassionate mentally healthy and
Resilient workplace
Reaching for the stars –
To a more compassionate mentally healthy and
Resilient workplace
Clinicians