We Place People FirstRecruitment, Staffing & Workforce Solutions throughout Central England.
weareworkforce.co.uk
WE ARE WORKFORCE
With our fantastic people, cutting-edge technology and extensive branch network, we are big enough to really deliver while local enough to truly care.
CONTENTS
About Workforce
Working With Employers
Finding Workers
Staffing Platform
Managed Workforce Services
Temporary Staffing
Permanent Recruitment
Our Sectors
2
4
6
8
12
16
18
20
1
ABOUT WORKFORCE
We are an award-winning recruitment, staffing and Workforce Solutions specialist with branches throughout
Central England. From SMEs to PLCs, we support employers of all sizes by providing the people they need to help their
business succeed and grow.
Founded in 2003, Workforce is now has 8 recruitment branches, with over 100 staff and is one of the leading recruitment firms in the West Midlands. Every year we provide thousands of excellent, productive workers to over 700 local businesses – from SMEs to PLCs – covering a wide spectrum of roles from manual handling right up to C-Suite level.
Our teams of Recruiters, Resourcers and Relationship Managers pride themselves on their expert knowledge and understanding of the local job market and their specialist Industry sectors; with many of our staff joining us directly from the sectors they now recruit into.
A trusted partner and employer, in 2016 we were placed within the UK’s top 45 fastest growing, dynamic companies within the Sunday Times Fast Track 100 and ranked number 31 in the UK’s best small employers to work for – also by the Sunday Times.
A BRIEF HISTORY
EST. 2003
More than
21,000 job applications
processedevery year
8 branchesThroughout
Central England
£30Mgrowth plans
2017/18
In the top
1%of recruitment
agencies
In the top 1% of
recruitment agencies
6Dedicated
SectorTeams
6,500 workers
payrolled in2016
2
8 local branches. One winning team.
Our focus on delivery means our entire network, not just your local branch, is working for you. We think you’ll find the way our branches work together to
support each other’s local employers is a really refreshing change.
Teamwork is at the heart of Workforce. Our local branches work together to find the best candidates, and deploy them
regionally to wherever you need them most.
We are the only agency in the region to open our branches on
Saturdays, when demand requires. It’s all part of doing everything we
can to engage with more candidates.
BIRMINGHAM COVENTRY DUDLEY KIDDERMINSTER
REDDITCH RUGBY SOLIHULL WORCESTER
OUR BRANCH NETWORK WORKS BETTER
OUR CLIENTS INCLUDE
COLLABORATIVENOT COMPETITIVE
WE ARE OPENON SATURDAYS
RECRUITMENTCENTRE LOCATIONS
Sats
WE ARE
open
3
WORKING WITH EMPLOYERS
We seek to build a mutually rewarding partnership with employers built upon understanding their unique
requirements and providing an oustanding service in an individual and proactive way. Put simply, it’s all about trust.
WORKFORCE ALWAYS FITS
Trust is at the very heart of everything we do. And we aim to build trust with our customers through our unique values; we are Friendly, Innovative, Transparent
and Supportive at all times.
To us, these values are not just so much corporate fluff – they’re the secretof our success. And the bedrock upon which we’re able to provide employers
with a service that is second to none.
Whatever the size or nature of your businesses, it’s because of our values that Workforce
always FITS with you.
Honesty, integrity and anopen-book policy to all contracts.
24/7 Dedicated Support and Account Management on hand, as well as PAYE & NI
administration if required.
Market-leading Compliance processes. We guarantee: NO illegal workers on
your premises.
4
1100 98% 98% 10K+
VALUES THAT DELIVER RESULTS
PACE & EFFICIENCY GUARANTEED
Our Recruitment services are underpinned by our cutting-edge internal IT systems; fully
integrated with our Jobs Websites and recruitment apps to provide the fastest and
most efficient service.
We provide dedicated services 24/7 and can take ownership of every detail within the recruitment cycle - meaning we are geared to meet the staffing needs of any
organisation with jobs going live within minutes of registration.
Our approach allows clients to concentrate on running their businesses - leaving us to take care of detailed skills assessments, briefing
workers, co-ordinating induction programmes and even monitoring performance.
APPLICATIONS PROCESSED WEEKLY
AVERAGE FULFILMENT RATE
CANDIDATE SATISFACTION
CANDIDATESIN OUR DATABASE
eLearning
AccountManagement
Apprenticeships
Job Matching
CustomerPortal
AttractingCandidates
Screening& Vetting
CandidateManagement
CandidateCare
TUPE
settingssettings
Right-to-workID
EnhancedInductions
Payroll &Finance
MI Reporting
Client KPIReports
Websites
5
FINDING WORKERS
In an ever tightening labour market Workforce is a step ahead of your staffing challenges. We continuously innovate and invest to ensure we reach further and engage with more people than ever before. We are anticipating the challenges
you’ll face tomorrow, to deliver for you today.
QUICK MARKET CONTEXT
OUR STRATEGY FOR FINDING WORKERS
6
eLearning
AccountManagement
Apprenticeships
Job Matching
CustomerPortal
AttractingCandidates
Screening& Vetting
CandidateManagement
CandidateCare
TUPE
settingssettings
Right-to-workID
EnhancedInductions
Payroll &Finance
MI Reporting
Client KPIReports
Websites
UK Unemployment is at the lowest it has been for more than
40 years!
Employers that are planning to hire more staff in the next three
months.
The average number of people applying for vacancies has fallen
from 6 to 2.
Candidates who are “passive”, meaning
they are not actively looking for work.
4.3% 82% 6>2 75%
Centralised Group Services team frees up our Recruiters &
Resourcers to focus 100% of their time on what they do best –
finding and recruiting people!
Class-leading jobs websites & apps fully integrated with our state-of-the-art IT
systems means our candidate and employer data is up-to-the-minute and
always right at our fingertips.
Our growing branch network of Recruitment Centres means we’re local to more communities than ever to find and deploy people
across the wider region.
ORGANISATION& PROCESSES
IT SYSTEMS& TECHNOLOGY
BRANCHNETWORK
7
WEBSITES Optimised for mobile devices. Our 6 specialist, sector specific websites had over 128,000 visitors in 2016. We excel at PPC (Pay Per Click) and SEO (Search Engine Optimisation) to stay right at the top of Google!
SOCIAL MEDIA An average reach of 38,000/month on social media.
DATABASE Over 10,000 live candidates and 290,000 skill matched passive candidates on our database.
RECRUITMENT CENTRES Well invested high street recruitment centres, 35% of candidates come from branch walk-ins.
JOB BOARDS We invest in a wide range of online Job Sites. Over 7500 candidates come from job boards.
REFERRALS 28% of our candidates are referred to us by #workhappy Candidates!
ENGAGING WITH CANDIDATES
6 SPECIALIST JOBS WEBSITES IN-BRANCH RECRUITMENT EVENTS
WEBSITES
SOCIAL MEDIA
DATABASE
PASSIVE CANDIDATES
RECRUITMENT CENTRES
JOB BOARDS
REFERRALS
8
9
StaffingPlatformRecruitment Boost
STAFFING PLATFORM
RECRUITMENT BOOST
10-1000 PERM STAFF
TEMPORARYSTAFFING
PERMANENTRECRUITMENT
MANY FLEXIBLEWORKERS ONTIMESHEET
SPECIALIST RECRUITMENT OF
SKILLED INDIVIDUALSFLAT FEE
10
STAFFING PLATFORM
RECRUITMENT BOOST
SMART. QUICK. COST-FRIENDLY
No more percentage based fees.
Good, perm staff, straight away.
Fast, results-based recruitment.
Fixed, affordable, transparent costs
Per hire flat fee, agreed upfront
KPIs mutually agreed upfront.
Reach more candidates faster
Reduce risk and attrition
We work to support your HR team to deliver faster, efficient, compliant
recruitment of quality staff who can hit the ground running. All with
significant cost savings.
Workforce Staffing Platform is the smarter, quicker, cost-friendly way to
recruit 10 -1000 permanent staff per annum at a flat-fee per-hire, with
reduced risk. Perfect for an ongoing need to grow your workforce or
manage staff turnover cost effectively.
MARKETING CAMPAIGNacross Social Media and more.
We create dynamic, attention grabbing campaigns that people notice, like and share. We leverage social media, our websites and branches to make sure your vacancies really hit home.
11
LEADING JOB BOARDSoptimised for all devices.
Our specialist jobs websites are built on an industry leading platform to ensure your jobs are fully marketed across the internet reaching thousands of candidates every day.
eLearning
AccountManagement
Apprenticeships
Job Matching
CustomerPortal
AttractingCandidates
Screening& Vetting
CandidateManagement
CandidateCare
TUPE
settingssettings
Right-to-workID
EnhancedInductions
Payroll &Finance
MI Reporting
Client KPIReports
Websites INTEGRATED IT SYSTEMSfrom vacancy posting to hire.
We continuously invest in our best-in-class specialist recruitment IT systems and processes to sift, assess, shortlist, and verify huge numbers of applications every day.
CANDIDATE EXPERIENCEthat is second to none.
From applying for a vacancy through to starting in the job, we ensure Candidates receive a smooth, seamless and professional experience that leaves a lasting good impression – for your business.
APPLICANT TRACKINGwith full client access.
Our Applicant Tracking system is an integral aspect of our wider systems and processes and is fully accessible online to employers throughout the Staffing Platform recruitment process.
DIGITAL INDUCTIONSQuick, convenient, compliant, auditable.
Fully conducted online, our Digital Inductions provide quick, thorough, consistent staff inductions. Digital Inductions are entirely bespoke, made to exactly meet employers specific requirements.
?
12
ManagedWorkforceServices
With over a thousand dedicated, reliable people in our
managed workforce, we not only provide you with
flexible staffing solutions but can significantly boost
productivity too.
13
14
As a Master Vendor / Sole Supplier we focus on delivering cost efficiencies and exceptional value for money by proactively managing individual productivity.
MANAGED WORKFORCE
Our managed Workforce Solutions encompass a whole host of our temporary staffing services, and features a dedicated
account management team. Our experts can be on-site at your workplace, fully immersed into your team to ensure you
get the most from your flexible workforce.
FAST, FLEXIBLE, CAPABLE, COMPLIANT & COST EFFECTIVE
HIGHER PRODUCTIVITY = COST SAVINGS
We can deploy our people at the drop of a hat in any
numbers and in many roles – from a single individual
to teams of hundreds.
We are able to flex your workforce to suit your changing needs, even on a daily basis.
We can take care of any induction or specialist
training your workers need, ensuring everybody is ready
to hit the ground running.
Market-leading 100% compliance with DTI,
GLA, The Home Office and AWR regulation. And
in-house payroll that is second to none.
5 -10% productivity increase per head, with the
equivalent cost saving.
We set individual productivity goals for
each and every worker.
Flexing the workforce delivers cost savings for
every shift.
Our first-class track record delivers an average staffing
fulfilment rate of 98%
15
Just some of the features of our Managed Workforce Solutions:
Dedicated Contract Managers & Contract
Consultants.
CONTRACT MANAGEMENT
Any KPI measures agreed appropriate.
Local workers constantly sourced to ensure
availability.
Electronic timesheets and invoicing.
Dedicated Payroll Administration and
Invoice Control.
Tried and tested change management and TUPE
experience.
Active role in staff planning to ensure forward visibility.
On-site surgeries held weekly to aid staff
retention.
Temporary staff appraisals and reviews
conducted.
Monthly pay and benefits analysis of the local
market.
Accredited trainers engaged by Workforce
are available.
Management of staff attendance and holidays.
No Umbrella SchemesIn-house Pay & Bill
Through our cost effective, flexible, temporary staffing service, we are able to flex your workforce in rapid response to demand. Since 2003, Workforce
has built an enviable reputation for providing the highest standard of service at all times, regardless of the pressures involved.
TEMPORARY STAFFING
Temporary staffing remains the fastest and one of the most efficient ways, for employers to fulfil short
term needs to meet customer orders.
FLEXIBLE & COST EFFECTIVE
16
At any one time, Workforce has in excess of 2000 registered temporary staff out to work
across the region.
24/7 Support & Account Management on hand, as well as PAYE, NI & Compliance
administration if required.
High quality, experienced, trained and reliable workers. We screen, vet, ID and
induct all new starters.
We can usually deploy exactly the people you need within just a few hours of you
first contacting us.
Our teams of Recruiters, Resourcers and Account Managers pride themselves on their expert knowledge and understanding of the local job
market and their specialist Industry sectors. In fact many of our staff joined us directly from the sectors they now recruit into.
Many of our temporary staff have been with Workforce for many years. For these highly experienced people, who bring a wide range
of expertise to employers, being a “Career Temp” is a considered and preferred lifestyle choice.
Our Recruitment Services are underpinned by our cutting-edge internal IT systems; fully integrated with our Jobs Websites and recruitment apps to provide the fastest and most efficient service.
And, of course, it’s all right at the finger-tips of our fantastic teams of Account Managers, Recruiters and Resourcers.
EXPERT & EXPERIENCED
360º IT SYSTEMS
17
eLearning
AccountManagement
Apprenticeships
Job Matching
CustomerPortal
AttractingCandidates
Screening& Vetting
CandidateManagement
CandidateCare
TUPE
settingssettings
Right-to-workID
EnhancedInductions
Payroll &Finance
MI Reporting
Client KPIReports
Websites
Our transparent, professional, and highly personalised approach is trusted by SMEs and PLCs alike.
We are fully aware that superb candidate engagement is the key to fulfilling your expectations and needs. That’s why our Permanent Recruitment
services are delivered by the highly experienced consultants in our specialist “Workforce Professional” division.
PERMANENT RECRUITMENT
Search, Retained and Contingency recruitment dedicated to recruiting first-class candidates at all levels right up to senior management and C-Suite.
EXPERT, PROFESSIONAL, PRO-ACTIVE, PROVEN
18
Seasoned professionals with minimum 10 years experience – often recruited from the
industry they now recruit into.
Straightforward, transparent pricing for an expert, value-added service without having to
worry about expensive fees.
We truly understand that attitude and culture fit are as important as skills and experience in finding
the best people for your business.
Industry sector specialists who are happy to provide advice on market conditions,
expectations and candidate availability.
Our success in placing high quality candidates is due to the enduring value of trust and continuity that can only be
delivered by true partnerships with our clients.
Our extensive network and candidate base allows us to engage with excellent people that employers would not be able to connect with.
We extensively market all roles through a variety of targeted onlineand social media channels, as well as our own database.
19
FINANCE MANUFACTURINGLOGISTICSMARKETING FOODMANUFACTURING
Jobs : Fill
CVs : Interviews
Interviews : Offers
EXCLUSIVE
1:15:43:1
CONTINGENT
4:13:24:1
OUR SECTOR SPECIALISMS
GVAGROSS VALUE ADDED
Higher than therest of the UK
20,000New Businesses
by 2030
Workforce is built around the needs of local Employers.Our specialist divisions each have a dedicated teamof
Recruiters, Resourcers and Relationship Managers highly experienced in, and often recruited from, your sector.
20
Workforce is structured to compliment the industry sectors that are predominant in our region – to best serve the current and future
needs of local and regional employers.
Key statistics from the West Midlands Combined Authority Strategic Economic Plan 2030
DEDICATED SECTORS SET FOR THE FUTURE
HS2 £900m investment in the West Midlands
region.
Logistics hub of the UK connecting people
with goods.
Key region for the UK’s manufacturing boom.
2.4 Million new jobs will be created by 2030.
5%
2.4MILLION
21
FOOD PRODUCTION& MANUFACTURING
LOGISTICS &WAREHOUSING
DRIVING
OFFICE &COMMERCIAL
MANUFACTURING PUBLICSECTOR
WE PLACE PEOPLE FIRST
Recruitment, Staffing & Workforce Solutionsthroughout Central England.
CONTACT US
[email protected] 509000
Dunscombe House4 William StreetRedditchB97 4AJ
OUR JOBS WEBSITES
logisticsworkforce.co.ukmanufacturingworkforce.co.ukfoodworkforce.co.ukofficeworkforce.co.ukdrivingworkforce.co.ukwfprofessional.co.uk
weareworkforce.co.uk