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We would like to tell you a little bit about Person Centred Reviews and how they benefited our Service
Users
WelcomeWelcome
Thank you for your timeThank you for your time
Working Together for Change –Working Together for Change – National Provider Development National Provider Development
ProgrammeProgramme
Bid submission
First MeetingFirst Meeting
Why brain injury?
Why the 3 organisations?
How did we do it –what was our plan?
Meet the three and agree
Start of the JourneyStart of the Journey
• PCP training -
• Meeting with DoH (outline of project)
• Realism of reviews!!
• PCP reviews
• Review of process – HSA (Ruth )
What have we achievedWhat have we achieved
Workshop one – gather information
Workshop two – Action Plan
Some real progress- staff on board
Review by DoH/NCC of Action Plan
The FutureThe Future
• More trained staff
• More DOH/NCC reviews for the 3 groups
• Roll out PCP across Council
• More personalised services!
What are some of the benefits What are some of the benefits for our Service Users?for our Service Users?
Returns control of their lives to the service Returns control of their lives to the service users!users!
Encourages independence and Encourages independence and choice.choice.
Creates circles of supportCreates circles of support
Helps facilitate positive growth Helps facilitate positive growth and change!and change!
What some of our What some of our Service Users Service Users Thought of their Thought of their reviewsreviewsI feel that my review went well because I found it jump started my life, and yes my life is continuing down a smoother road now after my review.
I think my review was very good indeed and it covered everything.
My review was good, because things are going well and the people there!
Our service users who took part in the pilot embraced the opportunity to be in control of their review. The positive feedback we
received and the positive change the reviews have helped to bring about have
proved to us the value of the process.
Our view of Personalisation Our view of Personalisation as a provideras a provider
Lessons learntLessons learnt
Needed more time to work with groupsNeeded more time to work with groups
Need to ‘sow the seeds’Need to ‘sow the seeds’
Need one proactive group – Need one proactive group – KEYKEY
Not a Council thingNot a Council thing
Top tip – don’t rush it Top tip – don’t rush it
Time for questionsTime for questions
Do you have any Do you have any questions for us about questions for us about
the pilot project?the pilot project?
If you would like to get in touchIf you would like to get in touch
Or Headway East Northants
01933 652 311
www.headwayeastnorthants.org.uk
For more information about the project please contact:
Mark Whitmore, Commissioning Manager, Northamptonshire County Council on