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Web Resign Proposal · The proposed platform for theBPS K-9 Protective Services Inc.project is...

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PROJECT PROPOSAL: WEB RESIGN PROPOSAL CLIENT: BPS K-9 PROTECTIVE SERVICES INC. DELIVERED ON: MAY 30, 2016 SUBMITTED BY: DAN CHILTON
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Page 1: Web Resign Proposal · The proposed platform for theBPS K-9 Protective Services Inc.project is Joomla, an open-source PHP based CMS known for its ease of use and extensibility. Joomla

PROJECT PROPOSAL: WEB RESIGN PROPOSAL

CLIENT: BPS K-9 PROTECTIVE SERVICES INC.

DELIVERED ON: MAY 30, 2016

SUBMITTED BY: DAN CHILTON

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OVERVIEWDear Dominic,

Thank you for the opportunity to discuss your future online needs, and offer a solution tocreate a new website for BPS K-9 Protective Services Inc..

Was great to sit down and discuss on Friday, and based on our conversationI have a solidunderstanding of the goals for the website redesign, and feel that Blue Ocean is the right fitto lead you through this digital upgrade.

With over 400 website projects completed over the past 5 years, and being selected as the2012-2016 Calgary Consumer Choice winners for Web Design, Blue Ocean Interactive hasrefined the website production process into an efficient and effective practice.

Working together with our dedicated team of 9 full time employees, combining for more than75 years of experience in creating successful digital assets, Blue Ocean is confident that ourteam will be able to provide a valuable, feature rich and interactive solution that meets yourorganization's unique needs. We stand committed to deliver outstanding websites.

The following outlines the known aspects of the engagement.

Sincerely,

Dan Chilton

Director, Business Development

Blue Ocean Interactive

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PROJECT METHODOLOGYKickoff meetingA kickoff meeting will be organized between Blue Ocean and BPS K-9 Protective Services Inc.to discuss the project in further detail, validate any assumptions, introduce the Blue OceanProject Team, define roles and responsibilities, and establish a timeline.

Discovery MeetingA discovery meeting will be facilitated, concentrating on two key areas:

DESIGN

A clean, modern, and custom design will be created based on BPS K-9 Protective ServicesInc.'s existing brand, giving the website a professional feel, focusing on user experience. Anyexisting photos, videos, articles, as well as stock photography (as needed) will all be utilized inthe design phase to create the look and feel BPS K-9 Protective Services Inc. desires.

INFORMATION ARCHITECTURE

A site structure (sitemap) will be created to ensure the website is intuitive, easy to navigate,employs best practice to organize website content, as well as meet your goals. Discussionswould include key lines of business, target audiences, visitor top tasks, and determiningwebsite conversion points.

The kickoff and discovery meetings would be combined.

Website DesignWith the knowledge gained in Discovery meeting, our designer will create the look and feel ofthe new BPS K-9 Protective Services Inc. website to serve the information architecture anduser needs while achieving creative goals. The website's design will consider any offlinemarketing programs, existing creative, BPS K-9 Protective Services Inc.'s history/culture/brand, and most importantly, the goals and requirements of the people that will visit and usethe site.

Template Coding/ProgrammingOnce the final designs for the website are approved, they can be coded into XHTML and CSSmarkup in preparation for integration into the Content Management System.

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Content Management System and ComponentsAn easy to use content management system (CMS) will be integrated, allowing websiteadministrators to add, edit, or remove content quickly and easily from all areas of the websitewithout requiring any technical knowledge.

The proposed platform for the BPS K-9 Protective Services Inc. project is Joomla, anopen-source PHP based CMS known for its ease of use and extensibility. Joomla allowswebsite administrator's complete control of website content and functionality, and the abilityto easily upload and link any number of PDFs, videos, images or other documents.

A key benefit of the Joomla platform is that is dynamic and can be customized at any time tomeet the changing needs of BPS K-9 Protective Services Inc., providing a scalable platform forlong term growth.

Content IntegrationBased on the sitemap determined in the Discovery meeting, once the website designtemplates and CMS have been programmed in to a working website ‘skeleton', content will beintegrated to bring the website to life.

All content is to be supplied by BPS K-9 Protective Services Inc., though formatting andcontent massaging will be performed by Blue Ocean during this process. Blue Ocean has anin house Content Specialist who can assist with content creation if needed.

QA Review & TestingBlue Ocean has a formal process and procedure captured in a Quality Plan which provides aroadmap that has checkpoints for each phase of the website and any applicationdevelopment lifecycle. Blue Ocean will ensure compatibility with all major web browsers, aswell as perform cross platform testing (tablets and smartphones) to ensure optimalaccessibility and rendering across all screen sizes and devices.

Our programmers will also formally track and fix any bugs, and the site will not be presentedto BPS K-9 Protective Services Inc. until we are confident the website is error free.

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User Acceptance Testing (UAT)Following our QA Review and internal testing, BPS K-9 Protective Services Inc. will be providedaccess to a non-public, staged version of the new website. This will allow you to test-drive andreview the completed site prior to live launch, to ensure it meets the defined requirements.

TrainingTraining will be provided to website administrators, allowing BPS K-9 Protective Services Inc.full control of all aspects of the website content and functionality going forward.

Launch & HostingBlue Ocean can provide Web Hosting for the website. Having a reliable and secured hostingenvironment is critical to owning or managing a website. We are very serious about offering asecure and scalable hosting environment as part of our overall solution to ensure that yourwebsite is always running and secured from intrusions. Our web hosting solutions include:

• Unlimited Web Hosting Space

• Unlimited Email Accounts

Post Launch SupportPost launch support will be provided to BPS K-9 Protective Services Inc. in the followingways:

• A 30 day warranty is offered and any errors or omissions identified within this timeframe will be corrected free of charge

• Online/Phone support for CMS assistance is available during business hours

• Access to a Knowledgebase containing video instruction on the most common CMStasks

• Support packages are available at a reduced hourly rate, and detailed later is thisdocument

• Ad hoc changes or subsequent projects will be quoted on an as required basis

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PROJECT COMPONENTSCustom FormsCustom forms will be created for all contact types: sales, request service, requestinformation, and any others desired.

Photography/VideoBlue Ocean has an in house photographer. If images of the staff, dogs, kennels, or vehiclefleet are not available, or new ones are desired, our photographer can come to your locationto take pictures/video for use on the new website.

Photo GalleryIf desired, a photo gallery module will be integrated in the new website, allowing BPS K-9Protective Services Inc. to showcase any number of images or galleries. This component willbe customized to suit BPS K-9 Protective Services Inc..

NewsA News module can be incorporated in to the new website, allowing website administratorsto post news items. The module will allow for customization of news priority andcategorization, and can be utilized for announcements, events, etc. This is an optional, butincluded, component.

CareersA Careers module will be integrated, allowing website administers to post available positionswithin the company (either specific or in general), and allow applicants to apply and uploadtheir credentials.

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Search Engine OptimizationUsing only ‘White-Hat' techniques, Blue Ocean Interactive Marketing will optimize the websitefor organic search results using proven on-page techniques that include Search EngineFriendly URL's, appropriate metadata population, and keyword density review.

During the website migration, we will apply the proper web server redirects to ensure that allold web pages are relayed to the new website, minimizing any SEO impact and avoidingbroken links.

Mobile Responsive DesignThe new website will take on a mobile friendly design, also referred to as responsive webdesign. This means that your new mobile friendly website will scale to size on smart phones,tablets and desktops - in both landscape and portrait modes. Responsive web design ensuresan optimal experience for your user when the website is accessed from any screen size. Inaddition, mobile-friendly web design is essential for showing up in mobile search listings.

Social Media IntegrationAny and all social media accounts can be linked to from the website as desired.

Website AnalyticsGoogle Analytics will be installed on the new website, allowing for tracking andunderstanding how visitors are interacting with the new website. A new sitemap will besubmitted to Google, and Google Webmaster Tools will also be set up.

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FUTURE CONSIDERATIONSDuring our discussion, two areas were identified as potential future phases of the BPS K-9Protective Services Inc. website:

Employee PortalAllowing employees to access and complete forms while out on location.

Client PortalAllowing clients to access archived reports, invoices, etc.

The functionality list for the above is naturally not exhaustive. While both of thesecomponents are considered out of scope for the current proposal, the website will be built ona scalable platform allowing for long term growth and the addition of this type offunctionality.

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PROJECT TIMELINETO COMPLETE THE WORK OUTLINED IN THE PROJECT SCOPE, WE ESTIMATE APPROXIMATELY 7WEEKS FROM BEGINNING TO END. IN ORDER TO STAY ON TIME AND ON BUDGET, KEY DATESWILL NEED TO BE MET BY BOTH BLUE OCEAN AND THE CLIENT. UPON SIGNING THE PROPOSALWE ARE PREPARED TO START WORK IMMEDIATELY.

Phase WeekProject Kickoff 0

Sitemap/Layout Planning 1-2

Website Design Concept 1-2

Code HTML/CSS templates 3-4

CMS & Content Integration 4-5

QA Testing and Review 6

Deployment to live site 7

*This timeline is approximate and subject to change. Opportunities to expedite the projecttimeline and launch date will be undertaken wherever possible.

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INVESTMENT SUMMARY

DESCRIPTION PRICE

Project Management, Meeting Planning & Facilitation $750

Graphic & Template Design (including Mobile Responsive) $2,700

Website & CMS Programming $3,250

Content Integration & Formatting $1,000

Website Training $250

Website QA, Testing & Publishing $800

On-Page Search Engine Optimization INCLUDED

1st Year Unlimited Web Hosting ($360 value) INCLUDED

TOTAL $8,750

NON-RECURRING COSTS

DESCRIPTION PRICE

Website Hosting ($360 billed annually, starting in year two) OPTIONAL

Support & Maintenance OPTIONAL

TOTAL $0

RECURRING COSTS

All prices are in Canadian Dollars and do not include applicable taxes. Additional charges willapply for promotional materials, printed materials, advertising buys including but not limitedto broadcasting, Pay Per Click, video production, equipment rentals. The above price is basedupon an allotted amount of hours based upon standard rate of $125 per hour. If the clientexceeds the allotted hours the client may incur extra charges.

A 50% deposit invoice will be submitted upon project approval, and payment must bereceived prior to the commencement of work. The remaining 50% will be billed uponsuccessful completion and launch of the project. Monthly options are also available (OAC).

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OUR TEAM

James Keichinger,Principal

James is the owner andfounder of Blue OceanInteractive Marketing Inc.With over 15 years in theindustry, James is the 'brainsof the operation' and isinvolved in all aspects of thebusiness. He is an advancedsoftware programmer alongwith strong design andmarketing skills which hasallowed him to build both asolid clientele and employeebase.

Dan Chilton,Business Development

Dan is Blue Ocean's resident"hugs and handshakes" guy.He's typically your first pointof contact when becoming aBlue Ocean client, and hisoutgoing personality andcharisma make him a naturalcommunicator. Dan bringswith him 15 years of accountmanagement background inweb marketing anddevelopment, major gamepublishers, Hollywoodstudios, directory & printadvertising, andtelecommunicationsindustries.

Sean Jenkins,Creative Director

Working in the industry since2001, Sean is very experiencedin all facets of multi-media. Hehas been an integral part ofBlue Ocean's growth and hashelped build the strongfoundation of professionaldesign work that Blue Oceanhas become known for overthe past several years.

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Piet Nutbey,Senior Technical SupportAnalyst

Piet (sounds like Pete) hasbeen playing around on Macssince the early 1990's andbuilt his first commercialwebsite for a Dutch ski andwintersport store around theyear 2000. He is extremelyversatile in handling bothprogramming and designwork with ease and efficiency.Piet continues to build uponhis skill set making him avaluable asset to Blue Oceanin more ways than one.

Dustin Peter,

Senior Designer

Dustin brings a freshapproach to the web/graphicdesign game. Since 2005, hehas been utilizing his creativetalents in many differentareas of graphic, web, andaudio production. At BlueOcean, Dustin is a keycomponent of the designteam and continues todeliver professional projectwork exceeding clientexpectations on a regularbasis.

Christine Ramos,Senior Copy Writer

Christine is Blue Ocean’sin-house copy writer. Sheearned a post-graduatedegree in Journalism andcompleted her B.A. inPhilosophy and EnglishLiterature at U of T. With apenchant for all things pretty,Ramos formerly owned herown media company, dabbledin Interior Design, Oil and Gas,Theatre, the food industry andthe fitness industry. She’s aword shuffler by trade and ourgo-to girl for finding the rightwords.

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Nitesh Pradhan,Web Programmer

Nitesh is our webprogramming wizard whotakes web designs and clientrequests and converts theminto code so they arefunctioning onlineapplications. His extensiveknowledge of programminglanguages (PHP, MySQL,HTML, CSS, Java, etc.) enableshim to develop innovativeand technical solutions forthe web. He is a valuedmember of the team and anaward winning Cricket player.

Kim Blanquera,Web Developer

Kim has been tinkering withHTML and CSS since 2005.With a degree in ComputerScience and a love for theweb, she turns designs intoeffective, professionalwebsites for the Blue Oceanteam. She's passionate about

design, staying up to date

with the ever changing web

and is a coder at heart.

Lynn Wallace,

Accounting

Lynn is Blue Ocean's

accountant and office

administrator. When you call

Blue Ocean, she'll be the one

to greet you. Lynn takes care

of the Blue Ocean team in

many ways. She keeps the

office running; making sure

the coffee is flowing and the

fridge is full.

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WHY US?Blue Ocean Interactive Marketing Inc. is a premier, full-service, traditional and digitalmarketing, and publishing firm based in Calgary Alberta. Over the years, Blue OceanInteractive Marketing has garnered acclaim and recognition as an innovative, corporatemarketing company with an impressive roster of clients including the SportChek/ForzaniFoundation, Canadian Cancer Society, Crocs™ Canada, Autotemp Air & Sound, ScreamFest,Saipem (Snamprogetti) Canada, Kudu Industries, and many others. As evidence, we havebeen selected as the recipient of the 2012, 2013, 2014, 2015, and 2016 Consumer ChoiceAward for the Web Design category for Southern Alberta.

We deliver creative and innovative marketing solutions without any specific disciplinary biasincluding creative, planning, advertising, design, media, and public relations management, inaddition to internal digital production including web design, CMS programming,implementation, digital marketing, 3D video production, animation, and photography. Thisstructure allows Blue Ocean Interactive Marketing to offer their clients the right mix ofmarketing techniques to solve their unique marketing communication challenges; whiledelivering original solutions that drive measurable results and metrics.

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HOW WE WORK

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STANDARDS WE BUILD TOIt is not good enough to build websites that simply look good. They must also work accordingtotoday's latest web standards including browser support, navigation, and site code, amongother strict guidelines. Blue Ocean builds to accepted industry standards which ensure yoursite will work now, but also in future.

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CLIENT & CHALLENGE

Modern Beauty Supplies is a wholesalesupplier of beauty related equipmentand supplies, serving licensed beautyprofessionals across Canada. Unsatisfiedwith their website, Modern Beautywanted a comprehensive redesign oftheir site. They desired a website capableof multimedia content, integration withsocial media, an ability to dynamicallyupdate content and a fully automatedonline store.

THEIR GOALS

Re-design the site to build brand awareness,promote brand engagement and ultimatelydrive conversions, simplify the website'snavigation to optimize the user's experience,allow customers to order products online,allow customers to register and pay forcourses online, enable end-user visitors tolocate nearby salons retailing specificproducts via the Salon Finder tool, tohighlight just a few.

OUR SOLUTION

Custom rebuild of the site including auser-friendly e-commerce platform and securecontent management system. Sesign anddevelopment of a mobile-friendly website,online store with tiered pricing for severalgroup subsets validated by login, integratingthe site with ACCPAC (ERP), enhanced ‘SalonFinder' tool, online event registration andpayment, enabling social media andmultimedia content presentation.

CASE STUDY:MODERN BEAUTY

"Blue Ocean Interactive is a fantastic team to collaborate with! They are thorough,organized and offer the best customer service. They've exceeded all our expectationson a large scale e-commerce website we presented them with, and were excellent inproviding us with suggestions to help improve the site. We are looking forward toworking with Blue Ocean on additional websites we want to launch in the future."

-- Serene Omar, Marketing Director, Modern Beauty Supplies

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Date:

Between "us", Blue Ocean Interactive, and "you", BPS K-9 Protective Services Inc.

You BPS K-9 Protective Services Inc., located at are hiring Blue Ocean Interactive located at1732 - 11 Ave SW Calgary Alberta to design and develop a web site as outlined in thisproposal.

BACKGROUND:A.The Client is of the opinion that the Service Provider has the necessary qualifications,experience and abilities to provide services to the Client.

B.The Service Provider is agreeable to providing such services to the Client on the terms andconditions set out in this Agreement.

IN CONSIDERATION OF the matters described above and of the mutual benefits andobligations set forth in this Agreement, the receipt and sufficiency of which consideration ishereby acknowledged, the Client and the Service Provider (individually the "Party" andcollectively the "Parties" to this Agreement) agree as follows:

Services Provided1. The Client hereby agrees to engage the Service Provider to provide the Client with services(the "Services") that are outlined in this proposal

2. The Services will also include any other tasks which the Parties may agree on. The ServiceProvider hereby agrees to provide such Services to the Client.

Term of Agreement3. The term of this Agreement (the "Term") will begin on the date of this Agreement and willremain in full force and effect until the completion of the Services, subject to earliertermination as provided in this Agreement. The Term of this Agreement may be extended bymutual written agreement of the Parties.

4. In the event that either part wishes to terminate this Agreement, That Party will berequired to Provide thirty (30) days written notification of intent to terminate the contractualagreement. Written Notice shall be delivered via Registered letter or Courier

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5. Except as otherwise provided in this Agreement, the obligations of the Service Provider willterminate upon the earlier of the Service Provider ceasing to be engaged by the Client or theService Provider.

Authorization6. The Client hereby authorizes the Service Provider to access any existing accounts, andauthorizes the hosting service, domain service, or any other required service providers, toprovide the Service Provider and any of its employees, with "full access" to the Client'saccounts, and any other programs needed to complete the Project. The Client also authorizesthe Service Provider to submit the completed Project to major Search Engines uponcompletion of project.

Currency7. Except as otherwise provided in this Agreement, all monetary amounts referred to in thisAgreement are in CAD (Canadian Dollars).

Compensation8. The Compensation defined by within the Project will be payable, according to the followingpayment terms:

• 50 % of the Project, due upon signing.

• The remaining 50% plus any billable services beyond the Project scope, due upon thefinal approval of the Project.

9. Notwithstanding any prices listed in literature or on any other marketing materials, theClient and the Service Provider agree that the services described in this Agreement, and theprice defined by the Project, shall be completed as per the Project provided, and that anyservices performed above and beyond the services outlined are a billable service, and will beincluded in the final payment at the hourly billable rate.

10. For the services rendered by the Service Provider as required by this Agreement, theClient will provide compensation (the "Compensation") to the Service Provider at a rate of$125.00 per hour.

11. The Compensation as stated in this Agreement does not include sales tax, or otherapplicable duties as may be required by law. Any sales tax and duties required by law will becharged to the Client in addition to the Compensation.

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Deposits12. The 50% deposit is refundable on a pro-rated basis if less than 50% of the allottedtime assigned to this project are provided.

Completion Date13. The Service Provider will meet any agreed upon project completion dates to the best of itsability providing that the Client supplies all content, images, feedback, and any other requiredproject elements on or before the established dates. If the Client does not supply the ServiceProvider with the required documents to complete this project in a timely fashion, the agreedto target dates may be adjusted without notice. The Service Provider will not be liable oraccountable for any damages caused by a project deadline being not attained.

Provision of 3rd Party Materials14. The Client unconditionally guarantees that any elements of text, graphics, photos,designs, trademarks, or other artwork furnished to the Service Provider for inclusion in theProject are owned by the Client, or that the Client has permission from the rightful owner touse each of these elements, and will hold harmless, protect, indemnify and defend theService Provider and its subcontractors from any liability (including attorney's fees and courtcosts), including any claim or suit, threatened or actual, arising from the use of such elementsfurnished by the Client.

Payment Penalties15. Payments must be made promptly based on the terms of this Agreement. In the eventthat the Client does not comply with the rates, amounts, or payment dates provided in thisAgreement, the Service Provider can carry out the any or all of the actions herein:

• The project will be taken off of the scheduled production timeline and may be subjectto a $250 project re-initiation fee.

• The Service Provider reserves the right to remove any project from viewing on theInternet until final payment is made. Final payment is to be made within 30 days afterapproval of the Project by the Client.

• In case collection proves necessary, the Client agrees to pay all fees (including allattorney's fees and court costs) incurred by that process.

Confidentiality

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16. Confidential information (the "Confidential Information") refers to any data orinformation relating to the business of the Client which would reasonably be considered tobe proprietary to the Client including, but not limited to, accounting records, businessprocesses, and client records and that is not generally known in the industry of the Client andwhere the release of that Confidential Information could reasonably be expected to causeharm to the Client.

17. The Service Provider agrees that they will not disclose, divulge, reveal, report or use, forany purpose, any Confidential Information which the Service Provider has obtained, except asauthorized by the Client. This obligation will survive for a period of one (1) year from thetermination of this Agreement and after this period any confidential information will bedestroyed.

18. All written and oral information and materials disclosed or provided by the Client to theService Provider under this Agreement is Confidential Information regardless of whether itwas provided before or after the date of this Agreement or how it was provided to the ServiceProvider.

Non-Solicitation19. Any attempt on the part of the Client to induce to leave the Service Provider's employ, orany effort by the Client to interfere with the Service Provider's relationship with its employeesor other service providers would be harmful and damaging to the Service Provider.

20. The Client agrees that, during the term of this Agreement, and for a period of one (1) yearafter the termination of the Agreement, the Client will not in any way directly or indirectly:

• induce or attempt to induce any employee or other service provider of the ServiceProvider to quit employment or retainer with the Service Provider;

• otherwise interfere with or disrupt the Service Provider's relationship with itsemployees or other service providers;

• discuss employment opportunities or provide information about competitiveemployment to any of the Service Provider's employees or other service providers; or

• solicit, entice, or hire away any employee or other service provider of the ServiceProvider.

Ownership of Materials and Intellectual Property

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21. All intellectual property and related materials (the "Intellectual Property") including anyrelated work in progress that is developed or produced under this Agreement, will be thesole property of the Client. The use of the Intellectual Property by the Client will not berestricted in any manner. The right to the Intellectual Property will only be granted once thefinal payment of the project has been completed. If the Client fails to complete all paymentsdue to the Service Provider, they forfeit all Intellectual Property rights.

22. With the Client's permission, the Service Provider and its subcontractors may request todisplay graphics and other Web Design elements as examples of their work in theirrespective portfolios, as well as include a copyright/legal statement with a link to ServiceProvider's website.

Capacity/Independent Contractor23. In providing the Services under this Agreement it is expressly agreed that the ServiceProvider is acting as an independent contractor and not as an employee. The ServiceProvider and the Client acknowledge that this Agreement does not create a partnership orjoint venture between them, and is exclusively a contract for service.

Assignment of Work24. The Service Provider reserves the right to assign subcontractors as needed in order tocomplete the Services.

Project Warranty25. This agreement allows for 30 days of corrective service. The corrective service includesspelling and grammatical updates to existing content, including updating any broken linksand making minor changes to a sentence or paragraph structure. It does not include addingnew content, design modifications, addition of new content, changes to the navigationstructure, consulting on failed attempts at updates by the Client. The period begins on thedate the Client's project has been completed. Major page code and/or graphics changes andadditions will be charged at the Service Providers billable hourly rate, unless an ongoingservice agreement has been put in place between the Service Provider and the Client.

Project Delivery (applicable for Website Projectsonly)

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26. The final website will be published to the hosting service upon receipt of final payment.The hosting services require a separate contract with the hosting service of the Client'schoice, or with the Service Provider in-house hosting service. If the Client chooses their ownhosting service, the client agrees to use a hosting service that supports minimum systemtechnical requirements as required to operate the Service Provider's project. The clientagrees to select a hosting service which allows the Service Provider full access to the Client'saccount via FTP (File Transfer Protocol) & database access when required. The Client will besolely responsible for any and all hosting service charges.

Browser Compatibility (applicable for WebsiteProjects only)27. Designing a website to fully work in multiple browsers (and browser versions) can requireconsiderable, extra effort. It could also involve creating multiple versions of code/pages. TheService Provider represents and warrants that the completed website will be functional in thefollowing Internet browsers:

• Microsoft® Internet Explorer versions 8 and up

• Mozilla Firefox version 4 and up

• Safari versions 4 and up

• Google Chrome version 12 and up

28. While the Service Provider will make reasonable efforts to design a fully-functionalwebsite, the Service Provider warranty does not cover AOL, text-based browsers, orrequested special effects that we have advised you against. From time-to-time a browser mayapply security patches and or updates that effect the display or functionality of a website, theService Provider warranty does not cover these occurrences if this fore mentioned updatesaffect the functionality or display of the website. Furthermore, the Service Provider cannotguarantee that future releases of the aforementioned browsers will be compatible with thedelivered project and the warranty does not cover issues related to these future releases.

Electronic Commerce Laws29. The Client agrees that the Client is solely responsible for complying with any laws, taxes,and tariffs applicable in any way to the projector any other services contemplated herein, andwill hold harmless, protect, and defend the Service Provider and its subcontractors from anyclaim, suit, penalty, tax, fine, penalty, or tariff arising from the Client's exercise of Internetelectronic commerce and/or any failure to comply with any such laws, taxes, and tariffs.

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Notice30. All notices, requests, demands or other communications required or permitted by theterms of this Agreement will be given in writing and delivered to the Parties of thisAgreement to the addresses above.

31. Email is an acceptable form of written communication.

Limitation of Liability32. It is understood and agreed that the Service Provider will not be liable to the Client or anyagent or associate of the Client, for any mistake or error in judgment or for any act oromission done in good faith and believed to be within the scope of authority conferred orimplied by this Agreement.

Legal Notice33. Notwithstanding anything to the contrary contained in this contract, neither the ServiceProvider nor any of its employees or agents warrants that the functions contained in theProject will be uninterrupted or error-free. The entire risk as to the quality and performanceof the Project is with the Client. In no event will the Service Provider be liable to the Client orany third party for any damages, including, but not limited to, service interruptions caused byActs of God, the Hosting Service or any other circumstances beyond our reasonable control,any lost profits, lost savings or other incidental, consequential, punitive, or special damagesarising out of the operation of or inability to operate this Project, failure of any serviceprovider, of any telecommunications carrier, of the Internet backbone, of any Internetservers, hardware failure, and software failure, even if the Service Provider has been advisedof the possibility of such damages.

Dispute Resolution34. In the event a dispute arises out of or in connection with this Agreement, the Parties willattempt to resolve the dispute through friendly consultation.

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35. If the dispute is not resolved within a reasonable period then any or all outstanding issuesmay be submitted to mediation in accordance with any statutory rules of mediation. Ifmediation is not successful in resolving the entire dispute or is unavailable, any outstandingissues will be submitted to final and binding arbitration in accordance with the laws of theProvince of Alberta. The arbitrator's award will be final, and judgment may be entered upon itby any court having jurisdiction within the Province of Alberta.

Costs and Legal Expenses36. In the event that legal action is brought to enforce or interpret any term of thisAgreement, the prevailing Party will be entitled to recover, in addition to any other damagesor award, all reasonable legal costs and fees associated with the action.

Modification of Agreement37. Any amendment or modification of this Agreement or additional obligation assumed byeither Party in connection with this Agreement will only be binding if evidenced in writingsigned by each Party or an authorized representative of each Party.

Time of the Essence38. Time is of the essence in this Agreement. No extension or variation of this Agreement willoperate as a waiver of this provision.

Assignment39. The Service Provider will not voluntarily or by operation of law assign or otherwisetransfer its obligations under this Agreement without the prior written consent of the Client.

Entire Agreement40. It is agreed that there is no representation, warranty, collateral agreement or conditionaffecting this Agreement except as expressly provided in this Agreement.

Enurement41. This Agreement will enure to the benefit of and be binding on the Parties and theirrespective heirs, executors, administrators, successors and permitted assigns.

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Titles/Headings42. Headings are inserted for the convenience of the Parties only and are not to beconsidered when interpreting this Agreement.

Gender43. Words in the singular mean and include the plural and vice versa. Words in the masculinemean and include the feminine and vice versa.

Governing Law44. It is the intention of the Parties to this Agreement that this Agreement and theperformance under this Agreement, and all suits and special proceedings under thisAgreement, be construed in accordance with and governed, to the exclusion of the law of anyother forum, by the laws of the Province of Alberta, without regard to the jurisdiction in whichany action or special proceeding may be instituted. Any legal proceedings will take place inthe City of Calgary.

Severability45. In the event that any of the provisions of this Agreement are held to be invalid orunenforceable in whole or in part, all other provisions will nevertheless continue to be validand enforceable with the invalid or unenforceable parts severed from the remainder of thisAgreement.

Waiver46. The waiver by either Party of a breach, default, delay or omission of any of the provisionsof this Agreement by the other Party will not be construed as a waiver of any subsequentbreach of the same or other provisions.

DOMINIC GIVEN, TO ACCEPT THIS CONTRACT, CLICK THE ACCEPT BUTTON AND SIGN AT THEPROMPT. YOU WILL BE EMAILED A COPY FOR YOUR RECORDS

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NEXT STEPS1. Please read the contract on the previous page to make sure you understand all the

details involved with us working together. It's really important to us that everything istransparent and understood from the beginning so that we lay a solid foundation fora great working relationship.

2. If you have any questions at all, please let us know. We're happy to clarify any pointsand there may be some items that we can sort out together. We're committed tofinding the best way to work together.

3. Once you feel confident about everything and are ready to move forward, please clickthe 'sign here' button below.

4. Sign in the box that pops up to make the acceptance official.

5. Once we receive notification of your acceptance, we'll contact you shortly to sort outnext steps and get the project rolling.

6. We'll email you a separate copy of the signed contract for your records.

7. If you'd like to speak to us by phone, don't hesitate to call

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Dan Chilton

Barry SharkeyBPS K-9 Protective Services Inc.


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