Instructional Quality Innovative Technology Responsive Delivery of Services Regulatory Knowledge Modern Facilities Flexibility High Return on Investment Customizable Services
Objective 1.1 Educate Workforce Objective 1.2 Get stakeholders on site Objective 1.3 Spotlight NWTC to non-users Objective 1.4 Engage stakeholders to heighten understanding
GOAL 2: Cultivate Student Success
Objective 2.1 Monitor and track student achievement Objective 2.2 Increase positive placement Objective 2.3 Promote CTSO(s) for CM students
GOAL 3: Enhance organizational efficiency
Objective 3.1 Improve internal communication Objective 3.2 Maintain fiscally responsible management of resources Objective 3.3 Implement institutional work processes Objective 3.4 Map out individual employee work processes
GOAL 4: Empower workforce members
Objective 4.1 Provide professional development opportunities Objective 4.2 Improve workforce communication Objective 4.3 Emphasize health and wellness Objective 4.4 Strengthen employee engagement and satisfaction level Objective 4.5 Increase intelligent risk-taking
Objective 5.1 Build community relationships Objective 5.2 Respond to business and industry needs Objective 5.3 Develop partnerships with business and community members Objective 5.4 Provide quality customer service
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)1.1 AP1 Conduct program work area staff tours and presentations∎ Suggested actions are on the next page
Professional Development CommitteeSenior LeadersWorkforce
Start after Fall Break – Weekly or Bi-weekly
* Workforce Development
How to measure: % of participation Evaluation results (Likert
Scale Used)
* Staff awareness so that all can be advocates for entire organization
1.2 AP2 Conduct District Wide Staff Meetings∎ Suggested actions are on the next page
Professional Development Committee CoordinatorSenior Leaders
Three times per year * Workforce Development and Staff Retention
How to measure: % of workforce that
participates
* Staff awareness so that all can be advocates for entire organization
1.2 AP3 Accentuate Social Media Presence∎ Suggested actions are on the next page
Marketing DirectorWebmasterFairview Social Media Coordinator
As often as possible; weekly minimum
* Workforce Development
How to measure: % of likes, shares,
comments, retweets
* Workforce Awareness
Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible
1.1 AP1 Conduct program work area staff tours and presentations
a. Create presentation template to assist staff with consistent info. Example: Background, Who are you serving, Certificates, Job Description(s), Program Info, Continuing Education Opportunities, Who can fill
in if you are not hereb. Each program and work area provide a 30 minute tour/overview of what they doc. Tours are scheduled throughout the school year starting after fall break and ending before May 1st
d. Tours should be at a convenient time to allow all staff the opportunity to attend e. Create a sign-up sheet and publish the tour schedule on the shared school calendar f. Create an activity evaluation (questions below)
Did the tour help you build a better understanding of the program area? Scale of 1-5 How comfortable are you now with sharing information about this program with the community? Scale of 1-5
1.1 AP2 Conduct District Wide Staff Meetings
a. Use in-service days as joint campus meetings. Summer Conference and Christmas Parties are social things and are extra
1.1 AP3 Accentuate Social Media Presence
a. Develop a strategic process for posting on social media. Coordinate with the following:
o Marketing Director – Facebook, Twitter, Instagram, press releaseso Webmaster – Websiteo Fairview Social Media Coordinator – Facebook, slide shows, photos on websiteo Human Resources Director and Financial Aid Director – Financial aid and tuition information on NWTC website
Encourage staff to engage with NWTC on social media and push out NWTC’s social media posts Short (10 – 15 minutes) tutorial at joint in-service on how to utilize social media
b. In-service on Social Media usage Example of what to cover includes who, when, why and how to use social media to accentuate NWTC’s presence
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)1.2 AP1 Bring a Friend Luncheon∎ Suggested actions are on the next page
Senior LeadersWorkforce
Twice a year * New Company Service Rate* Positive Placement Rate
How to measure:▪ # of first time visitors▪ % of staff that bring a
guest
* Take visitors from awareness to understanding
1.2 AP2 Sophomore Tours∎ Suggested actions are on the next page
CounselorsWorkforce
Yearly * Total Student Enrollment
How to measure:▪ % of sending school
students that participate
* Take visitors from awareness to understanding
1.2 AP3 Conduct annual advisory committee meetings∎ Suggested actions are on the next page
Workforce Yearly * New KPM
How to measure:▪ # of attendees▪ % of invited attendees▪ Rating on a scale of 1-5
(by advisory committee members) on understanding of NWTC programs and services
* Take visitors from awareness to understanding
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
a. Could use students/BIS Clients to give personal success storiesb. Considerations: Encourage staff to bring someone who doesn’t utilize the Tech Center. The first time the staff could bring a family member.
a. Senior Leaders determine advisory committee meeting dateb. Senior Leaders communicate to all staff the advisory committee meeting date.c. Front office secretary reserves rooms.d. Staff determines advisory committee members.e. Staff provides list of the advisory committee members with contact information to front office secretary.f. Front office secretary sends out invitation letters to advisory committee members with RSVP requested.g. Front office secretary collects RSVPs.h. Front office secretary notifies staff of RSVPs.i. Front office secretary coordinates meal.j. Front office secretary prepares general assembly program for distribution.k. Staff prepares individual advisory committee meeting agendas and prepares necessary materials.l. Senior Leaders and/or Marketing Director create survey (online and/or paper) to measure on a 1 – 5 scale the advisory committee members
understanding of the NWTC programs and services.m. If needed, Webmaster puts link to advisory committee online survey on NWTC website.n. Advisory committee meetings are conducted. Staff asks advisory committee members to complete the survey (online form with mirror image in paper
format).o. Staff distributes advisory committee meeting minutes to front office secretary and others deemed necessary.p. Front office secretary will report total number of participating advisory committee members to Senior Leaders.q. Senior Leaders review results of advisory committee survey and report survey result ratings to staff.
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)1.3 AP1 Create promotional video∎ Suggested actions are on the next page
Senior LeadersMarketing Director
Begin process in July 2016Have finished product by January 2017
* Total Student Enrollment* New Company Service Rate
How to measure:▪ # of times video is shown▪ Estimated # of views per
year
* Stakeholder awareness
1.3 AP2 Schedule Program of the month spotlight∎ Suggested actions are on the next page
Marketing DirectorInstructorsCampus Directors
Monthly * New KPM
How to measure:▪ # of programs spotlighted▪ # of likes, shares,
engagements
* Stakeholder awareness
1.3 AP3 Accentuate Social Media Presence∎ Suggested actions are on the next page
Marketing Director Twice a semester * New KPM
How to measure:▪ # of likes, shares,
engagements
* Stakeholder awareness
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
a. Considerations should include: Three minute maximum Professional video for the entire tech center and another option is doing tech center produced videos of the individual programs for various
uses Show every time we do any training or turn a projector show promotional video.
1.3 AP2 Schedule program of the month spotlight
a. Spotlight NWTC programs to the public thru media outlets such as website, Facebook, Newspaper, Radio, ODCTE
1.3 AP3 Accentuate Social Media Presence
a. Accentuate NWTC public thru social media outlets such as Facebook, Twitter, Instagram
Objective: 1.4 Engage Stakeholders to Heighten Understanding
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)1.4 AP1 Implement Bring a Friend Luncheon∎ Suggested actions are on the next page
Senior LeadersWorkforce
Twice a year * New KPM
How to measure:▪ # of first time visitors▪ % of staff that bring
someone
* Take visitors from awareness to understanding
1.4 AP2 Promote and Enhance Northwest Career Academy∎ Suggested actions are on the next page
Ag Business Management Coordinator
Four month promotional period: January – June Promotional PeriodFour days in summer for camp
* Partner School Service Rate
How to measure:▪ # of students that attend▪ # of sending schools that
send students▪ % of participants that
complete the four year program
* Create awareness among participants
* Improve relations with sending schools
1.4 AP3 Promote and Enhance MASH Camp∎ Suggested actions are on the next page
Objective: 1.4 Engage Stakeholders to Heighten Understanding
Suggested Actions:
1.4 AP1 Bring a Friend Luncheon
a. Could use students/BIS Clients to give personal success stories. b. Encourage staff to bring someone who doesn’t utilize the Tech Center. The first time the staff could bring a family member.
1.4 AP2 Promote and enhance Northwest Career Academy
a. NWTC Foundation could give additional money to the students who enroll as students at NWTC upon complete of the academy.b. Explore partnership with or donations by Belcher Foundation.c. Send out and collect applications for the Northwest Career Academy earlier in the spring before students’ schedules are full for the summer.d. Coordinate community service activities, workers, and dorms
1.4 AP3 Promote and enhance MASH Camp
a. Send out and collect applications.b. Coordinate with NWOSU: dorms, activities, and workers.
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NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 2 – Cultivate Student Success
Objective: 2.1 Monitor and Track Student Achievement
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)2.1 AP1 Evaluate student satisfaction for career major and BIS classes by using NWTC Student Survey∎ Suggested actions are on the next page
Marketing DirectorInstructorsBIS/ACD Directors and Staff
Implement July 2016 then continuous throughout academic year for BISImplement May 2016 for career major students then continue twice a year
* Total Student Enrollment* Completion/Retention Rate
How to measure:▪ Ratings on items on
survey scale
* Student Engagement* Provide quality education* Student Satisfaction
2.1 AP2 Increase WorkKeys CRC levels through the use of software, remediation, and tutoring sessions∎ Suggested actions are on the next page
Career Center CoordinatorCounselors
September 2016 * WorkKeys Career Readiness Credentials
How to measure:▪ % of students who earn a
bronze, silver, gold, or platinum WorkKeys designation
* More marketable students* More employable students* Advancement opportunities
for students
2.1 AP3 Monitor % of Career Major Completers∎ Suggested actions are on the next page
Career Major InstructorsCounselors
January 2017 * Completion/Retention Rate
How to measure:▪ # of completion and
retention
* More marketable students* More employable students* Advancement opportunities
for students* Gold Star recognition
2.1 AP4 Provide industry certification opportunities for career majors and BIS classes∎ Suggested actions are on the next page
Career Major InstructorsBIS Instructors
July 2016 * Certification and Industry Credentials
How to measure:▪ # of credentials earned
* More marketable students* Meeting industry standards* Advancement opportunities
for students
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
Updated May 23, 2016 Page 11
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 2 – Cultivate Student Success
Objective: 2.1 Monitor and Track Student Achievement
Suggested Actions:
2.1 AP1 Evaluate student satisfaction for career major and BIS classes by using NWTC Student Survey
a. Utilize “We” survey and student survey
2.1 AP2 Increase WorkKeys CRC levels through the use of software, remediation, and tutoring sessions
a. ODCTE Student Reportsb. WorkKeys Certificationsc. WorkKeys Spreadsheets
2.1 AP3 Monitor % of Career Major Completers
a. Followup Reports
2.1 AP4 Provide industry certification opportunities for career majors and BIS classes
a. Followup Reportsb. Certifying entity
Updated May 23, 2016 Page 12
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 2 – Cultivate Student Success
Objective: 2.2 Increase Positive Placement
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)2.2 AP1 Monitor and track the % of students who are continuing their education, joining the military or entering industry through the use of online resources and financial counseling∎ Suggested actions are on the next page
InstructorsCounselorsCareer Center CoordinatorFinancial Aid Director
August 2016 * Total Positive Placement
How to measure▪ % of positive placement of
adult students▪ % of positive placement
of secondary students
* Meaningful use of education* Correct placement in
program
2.2 AP2 Provide opportunities for postsecondary options by hosting a Career Fair for adults and area high school seniors∎ Suggested actions are on the next page
InstructorsCounselorsCareer Center CoordinatorFinancial Aid DirectorSenior Leaders
October 2016 * Total Positive Placement
How to measure▪ % of positive placement of
adult students▪ % of positive placement
of secondary students
* Increase job possibilities for area adults
* Provide candidates for area employers
* Increase awareness for those making job or educational decisions
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
Updated May 23, 2016 Page 13
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 2 – Cultivate Student Success
Objective: 2.2 Increase Positive Placement
Suggested Actions2.2 AP1 Monitor and track the % of students who are continuing their education, joining the military or entering industry through the use of online resources and
financial counseling
a. Followup Reportb. OK Career Guide Usage/Roster
2.2 AP2 Provide opportunities for postsecondary options by hosting a Career Fair for adults and area high school seniors
a. Sign in sheetb. Evaluation and booth holders
Updated May 23, 2016 Page 14
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 2 – Cultivate Student Success
Objective: 2.3 Promote CT Student Organizations for Career Major Students
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)2.3 AP1 Encourage contest participation∎ Suggested actions are on the next page
Career Major Instructors August 2016 * Programs with national certification or recognition
How to measure:▪ # of participants in local,
regional, district, state, and national contests
* Provide encouragement toother students
* Public acknowledgement foroutstanding students
2.3 AP2 Increase awareness in CTSO membership∎ Suggested actions are on the next page
Career Major Instructors August 2016 * Programs with national certification or recognition
How to measure:▪ # of formal meetings▪ # of groups participating
in CTSO week
* CTSO awareness during break
* Ownership of CTSOs
2.3 AP3 Provide community service opportunities through CTSOs or programs∎ Suggested actions are on the next page
Career Major InstructorsSenior LeadersMarketing DirectorCTSO Advisors
October 2016 * New KPM
How to measure:▪ % of students engaged in
community service activities
* Satisfaction at helping others* Resume builder* Positive role modeling of community service observed by staff and students* Marketing
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
Updated May 23, 2016 Page 15
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 2 – Cultivate Student Success
Objective: 2.3 Promote CT Student Organizations for Career Major Students
Suggested Actions:
2.3 AP1 Encourage contest participation
a. Contest report of qualifiers for regional, state, and national levels.
2.3 AP2 Increase awareness in CTSO membership
a. Short survey about CTSOs in August and Decemberb. Instructor lists of students participating in CTSO Awareness Week
2.3 AP3 Provide community service opportunities through CTSOs or programs
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)3.1 AP1 Conduct program and work area staff tours and presentations∎ Suggested actions are on the next page
Professional Development CommitteeSenior LeadersWorkforce
Start after Fall Break – Weekly * Workforce Prof Dev* Possible new KPM for
Communication
How to measure:▪ % of participation▪ Evaluation results (Likert
Scale used)
* Participation/sign in* Activity evaluation to
measure programknowledge & understanding
* Staff awareness
3.1 AP2 Utilize shared calendars∎ Suggested actions are on the next page
Central Office Staff Weekly/Monthlyas needed
* Possible new KPM for Communication
How to measure:▪ % of participation in
activities and meetings
* Increase efficiency of gettingrooms ready
* Improved attendance atmeetings & activities
* Increased staff awareness
3.1 AP3 Conduct monthly staff meetings∎ Suggested actions are on the next page
Senior LeadersWorkforceCentral Office Staff
Monthly * Workforce Retention Rate* Possible new KPM for
3.1 AP1 Program and work area staff tours and presentations
b. Each program and work area provide a 30min tour/overview of what they doc. Tours are scheduled throughout the school year starting after fall break and ending before May 1st
d. Tours should be at a convenient time to allow all staff the opportunity to attende. Create a sign-up sheet and publish the tour schedule on the shared school calendarf. Create an activity evaluation (questions below)
Did the tour help you build a better understanding of the program area? Scale of 1-5 How comfortable are you now with sharing information about this program with the community? Scale of 1-5
3.1 AP2 Utilize shared calendars
a. Create a master shared calendar for each campusb. Calendars should include: events, meetings, sending school events, school holidays, …..c. Updated monthly and weeklyd. Provide professional development training for staff on how to use shared calendars
3.1 AP3 Monthly staff meetings
a. Conduct monthly all-staff meetingb. Meetings will be held over the lunch hourc. Agenda will be developed by the staff and organized by the front officed. Date will be a consistent date such as the first or last Friday of the monthe. Recognize birthdays
3.1 AP4 Establish professional learning communities
a. Organize and divide into PLC’s Health & Wellness, Innovation, Safety, Mentoring, Use of Technology, etc. Members can be in multiple groups
b. Each committee should meet quarterly either face to face, by ITV, by blogging, etc.c. Each meeting should have an agenda and minutes recorded.
Updated May 23, 2016 Page 18
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 3 - Enhance Organizational Efficiency and Effectiveness
Objective: 3.2 Maintain Fiscally Responsible Management of Resources
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)3.2 AP1 Maintain or reduce energy usage∎ Suggested actions are on the next page
3.2 AP3 Create and maintain a purchasing process for individual items costing greater than $500∎ Suggested actions are on the next page
Senior LeadersAssistant Finance Officers
Ongoing * New KPM for Management of Resources
How to measure:▪ Amount of money saved
* Amount of money saved
3.2 AP4 Spend a minimum of 65% of the budget on direct program support∎ Suggested actions are on the next page
Senior LeadersBusiness Manager
Annually * Allocation of Budget Spent on Direct Class Support (change “class” to “program”)
How to measure:▪ % of budget spent
towards direct program support
* Percentage of budget spenttoward direct programsupport
* Prioritize available resources* Data driven decision making* Student & instructor
satisfaction with availableresources
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
Updated May 23, 2016 Page 19
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 3 - Enhance Organizational Efficiency and Effectiveness
Objective: 3.2 Maintain Fiscally Responsible Management of Resources
Suggested Actions:
3.2 AP1 Maintain or reduce energy usage
a. Replace older thermostats with new thermostats that allow automated remote settings and temperature control.b. Maintenance/Facility Manager monitor thermostat settings.
3.2 AP2 Create and maintain a purchasing process for commonly purchased items
a. Compile a list of commonly purchased items.b. Condense the list to items that could be purchased in bulk.c. Get quotes on bulk purchases.d. Compare and see if we can save money.e. Per Gina – items should still be purchased/coded to classrooms from instructor’s budgets to go towards direct program costs.
3.2 AP3 Create and maintain a purchasing process for individual items costing greater than $500
a. When submitting a purchase request for an individual item that costs $500 or more: Include three informal comparative price quotes typed on the purchase requisition in the description area. Informal quotes can be taken by phone, online, etc. and additional documentation is not required.
b. If the lowest quote is not chosen, the reason must be documented on the purchase requisition (i.e. local store, expedited shipping, etc.).
3.2 AP4 Spend a minimum of 65% of the budget on direct program support
a. June - Evaluate available funds and projections for the budget for the upcoming year. b. June - Assess income projections and available funds against the District’s needs and priorities.c. June – Develop the budget.d. June – Look over the budget to ensure we have projected 65% allocation into direct program support.e. September – Revise the budget as per the estimate of needs to ensure we are at 65% direct program support.f. February – Examine the budget to see if we are on track.g. March – Analyze equipment and technology upgrade requests.h. May – Re-evaluate and adjust budget if needed.
Updated May 23, 2016 Page 20
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 3 – Enhance Organizational Efficiency and Effectiveness
Objective: 3.3 Implement Institutional Work Processes
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)3.3 AP1 Create and maintain a technology and equipment upgrade request process∎ Suggested actions are on the next page
Network and Information Services ManagerSenior Leaders
Due by March 1st - Ongoing * New KPMs for Management of Resources and/or Workforce/System Processes
How to measure:▪ # of applicants
* Data driven decision making* Number of applicants
3.3 AP2 Create and maintain an innovation, new program, and new idea request process∎ Suggested actions are on the next page
WorkforceSenior Leaders
Ongoing * New KPMs for Innovation, Workforce Satisfaction, and/or Workforce/System Processes
How to measure:▪ # of applicants▪ % of funds used
* Number of applicants* Percentage of funds used
3.3 AP3 Create and maintain a professional development and employee training needs request process∎ Suggested actions are on the next page
Strategic Goal: 3 – Enhance Organizational Efficiency and Effectiveness
Objective: 3.3 Implement Institutional Work Processes Continued
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)3.3 AP5 Enhance the career major enrollment process∎ Suggested actions are on the next page
Workforce Ongoing * Total Student Enrollment* Completion/ Retention Rate* WorkKeys Career Readiness
Credentials* New KPM for Workforce/
System Processes
How to measure:▪ # of enrollments▪ Completion/retention rate
* Deliverable* Number of enrollments* Completion/retention rate* WorkKeys scores* Staff Involvement* Staff Communication
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
Updated May 23, 2016 Page 22
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 3 – Enhance Organizational Efficiency and Effectiveness
Objective: 3.3 Implement Institutional Work Processes
Suggested Actions:
3.3 AP1 Technology and equipment upgrade request
a. Create a form to be completed by any person needing to make a request for technology and equipment upgrades outside of their program budgets.b. The form can be accessed on the NWTC website and should list the equipment or technology requested, reason needed, cost, vendor, how this new
technology or equipment could impact student success or program success, date, and how they plan to use or implement it.c. The form will be submitted to the Assistant Superintendent.d. The Assistant Superintendent will evaluate and request any additional information needed.e. The Assistant Superintendent will deny or recommend request. f. If recommended, the request will be sent to the Superintendent for final approval.
3.3 AP2 Innovation, new program, and new idea request process
a. Create a form to be completed by any person seeking to request funds/support for an innovative idea, new program, or way to increase organizational efficiency.
b. The form can be accessed on the NWTC website should explain the idea/innovation in detail including how it could impact student, program, or organizational success, along with the equipment or technology needed, costs, surveys needed, and how they plan to use or implement it.
c. The form will be submitted to the Assistant Superintendent.d. The Assistant Superintendent will evaluate and request any additional information needed.e. The Assistant Superintendent will deny or recommend request. f. If recommended, the request will be sent to the Superintendent for final approval.
3.3 AP3 Professional development and employee training needs request process
a. Create a form to be completed by any person requesting professional development or training. b. The form can be accessed on the NWTC website should explain the professional development or employee training needed, cost estimates, and how
you plan for the information or credential to impact your work performance. c. The form will be submitted to the Assistant Superintendent. d. The Assistant Superintendent will evaluate and request any additional information needed. e. The Assistant Superintendent will deny or recommend request. f. If recommended, the request will be sent to the Superintendent for final approval.
Updated May 23, 2016 Page 23
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 3 – Enhance Organizational Efficiency and Effectiveness
Objective: 3.3 Implement Institutional Work Processes
Suggested Actions Continued:
3.3 AP4 Full-time employee on-boarding process
a. Once a new full-time employee has been officially hired by the BOE, the HR Director will complete a comprehensive checklist going over all background checks, benefits, job description, teaching credentials, and compensation paperwork with the new employee.
b. The HR Director will explain leave policies and forms, school calendars, NW Tech website (including staff access, forms, administrative regulations and polices), code of ethics, loyalty oath, standards of performance for teachers, NIMS compliance, internet usage, drug free workplace, worker’s comp, FMLA, COBRA, wellness centers, local sports passes, educational assistance policy, etc.
c. The HR Director will create a form explaining which workforce members are responsible for which functions to lead the employee through completion of the on-boarding process meeting with various workforce members.
d. The HR Director will conduct a campus tour introducing the new employee to the workforce.e. The Assistant Superintendent will discuss program budgets, advisory committees, follow-up and state department reports. f. The Assistant Financial Officer will explain Trends and the purchase requisition process, the travel reimbursement form, and receipts needed.g. The Information Technology Manager / Assistant Manager will setup a computer, e-mail account, phone, and SonisWeb access.h. The Marketing Director will order nametags, business cards, and t-shirts.i. The Webmaster will add the employee to the website directory and group e-mails, as well as go over the staff section of the website in detail.j. The Administrative Professionals will explain the time clock (if applicable), SonisWeb attendance and grading procedures (if applicable), school vehicle
check out procedures, and inventory procedures.k. The Maintenance and Custodial staff will provide facility keys and explain housekeeping. l. The Safety Committee chairman will explain the evacuation and storm shelter plan and what each alarm and safety drill means.m. New employees will be paired with a mentor to assist them through their first year with day-to-day operations and questions. HR will keep track of
mentors and consult with the Assistant Superintendents. n. An evaluation will be performed by the new hire at a later date to review the process and make suggestions.
3.3 AP5 Career major enrollment process
a. The Career Counselor will conduct an initial interview.b. An NWTC application will be completed and returned.c. An appointment will be made to take a WorkKeys and Interest Inventories assessment with the Career Center Coordinator.d. An appointment will be made for adult students to meet with the Financial Aid Director.e. An interview will be conducted with the instructor and Assistant Superintendent.
Updated May 23, 2016 Page 24
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 3 – Enhance Organizational Efficiency and Effectiveness
Objective: 3.4 Map Out Individual Employee Work Processes
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)3.4 AP1 Each employee map out two work processes each year∎ Suggested actions are on the next page
WorkforceHuman Resources DirectorWebmaster
Ongoing * Workforce Retention Rate* New KPMs for Workforce/
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
Updated May 23, 2016 Page 25
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 3 – Enhance Organizational Efficiency and Effectiveness
Objective: 3.4 Map Out Individual Employee Work Processes
Suggested Actions:
3.4 AP1 Each employee map out two work processes each year
a. Store work processes by one or more of the following methods Upload to the shared Google Drive Submit to the Human Resources Director in a Word document and have webmaster upload to the staff page of the NWTC website for access
by all workforce members Keep critical processes on the server
b. Examples of work processes include: Follow-up reporting State Dept. reporting Sophomore tours OJT Grading/SonisWeb Testing Career major selection form Contest/student org procedures Purchasing Inventory Using Google Docs Student Placement Enrollment Essential functions from job descriptions
Updated May 23, 2016 Page 26
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 4 – Empower Workforce Members
Objective: 4.1 Provide Professional Development Opportunities
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)4.1 AP1 Implement ongoing visitation of other CareerTech schools/programs∎ Suggested actions are on the next page
Senior LeadersWorkforce
August 2016 * Workforce Professional Development
How to measure:▪ NWTC staff reports of
visitation made on Google form
▪ % or # of workforce participating
* Provide quality education* Integrate innovative best
practices, methods, concepts,and processes
* Collaborate and transferinnovative best practiceswith workforce
4.1 AP2 Encourage visitation of business/industry of Career Major instructors∎ Suggested actions are on the next page
Senior LeadersCareer Major InstructorsSelect NWTC StaffProfessional Development Committee
June 2016 * Workforce Professional Development
How to measure:▪ NWTC staff reports of
practices, methods, processes, etc. implemented on a Google form
▪ % or # of workforce participating
* Provide quality education* Integrate innovative best
practices, methods, concepts,and processes
* Collaborate and transferinnovative best practiceswith workforce
4.1 AP3 Promote in-services, industry training, and conference participation∎ Suggested actions are on the next page
Senior LeadersProfessional Development Committee
Monthly Staff Meetings * Workforce Professional Development
How to measure:▪ NWTC staff reports of
visitations made on a Google form
▪ % or # of workforce participating
* Provide quality education* Integrate innovative best
practices, methods, concepts,and processes
* Collaborate and transferinnovative best practiceswith workforce
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
Updated May 23, 2016 Page 27
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 4 – Empower Workforce Members
Objective: 4.1 Provide Professional Development Opportunities
Suggested Actions:
4.1 AP1 Implement ongoing visitation of other CareerTech schools/programs
a. Visitation survey/Activity Evaluation formb. Individualized Professional Development Plan
4.1 AP2 Encourage visitation of business/industry of Career Major instructors
a. Visitation survey/Activity Evaluation formb. Individualized Professional Development Plan
4.1 AP3 Promote in-services, industry training, and conference participation
a. Visitation survey/Activity Evaluation formb. Individualized Professional Development Plan
Updated May 23, 2016 Page 28
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 4 – Empower Workforce Members
Objective: 4.2 Workforce Communication
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)4.2 AP1 Standardize communication processes/ methods∎ Suggested actions are on the next page
Senior LeadersWorkforce
* Communication
How to measure:▪ Communications survey
asking staff to rate methods/ modes and levels of communication
* Inclusion of all workforcein communications fortimely and relevantinformation
4.2 AP2 Evaluate current communications processes∎ Suggested actions are on the next page
Senior LeadersWorkforce
* Communication
How to measure:▪ Communications survey
asking staff to rate methods/ modes and levels of communication
* Consistently improvingcommunication
4.2 AP3 Interactive staff meetings, in-services, and trainings∎ Suggested actions are on the next page
Senior LeadersWorkforce
* Workforce Professional Development
* Emergency Preparedness
How to measure:▪ Communications survey
asking staff to rate methods/ modes and levels of communication
* Continuity of improving communication
* Knowledge, methods, and techniques through collaboration across disciplines
* Successful innovation* Emergency Preparedness
trainings4.2 AP4 Assign all new hires a NWTC mentor∎ Suggested actions are on the next page
Senior LeadersHuman Resources DirectorWorkforce
* Workforce Retention Rate
How to measure:▪ New hire survey
* More effective new employees
* Low turnover rate
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
Updated May 23, 2016 Page 29
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 4 – Empower Workforce Members
Objective: 4.2 Workforce Communication
Suggested Actions:
4.2 AP1 Standardize communication processes/ methods
a. Visitation survey / Activity Evaluation formb. Individualized Professional Development Plan
4.2 AP2 Evaluate current communications processes
a. Communication evaluation formb. Gallup Surveyc. Monthly staff meetingsd. PLC
4.2 AP3 Interactive staff meetings, in-services, and trainings
a. Sign in sheetsb. Activity evaluation formc. Individualized Professional Development Plan
4.2 AP4 Assign all new hires a NWTC mentor
a. New Hire Evaluation Survey
Updated May 23, 2016 Page 30
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 4 – Empower Workforce Members
Objective: 4.3 Health and Wellness
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)4.3 AP1 Provide health/ wellness opportunities∎ Suggested actions are on the next page
Senior Leaders October 2016 * Workforce Retention Rate* Workforce Satisfaction
How to measure:▪ # of NWTC Workforce
reported as engaged in a health/wellness activity on a Google form
* Achieving Certified Healthy Campus
* Decrease absenteeism
4.3 AP2 Provide professional Learning Community (PLC) opportunities∎ Suggested actions are on the next page
NWTC Workforce October 2016 * Workforce Satisfaction
How to measure:▪ % or # of workforce
participating
* Better informed staff* Improve collegial
relationships
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
Updated May 23, 2016 Page 31
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 4 – Empower Workforce Members
Objective: 4.3 Health and Wellness
Suggested Actions:
4.3 AP1 Provide health/wellness opportunities
a. Sign in sheetsb. Activity Evaluation Formc. HelpCheckd. Monthly newslettere. 5K/Marathon participationf. Exercise activitiesg. Develop a survey/tracking option for % or # of workforce participating
4.3 AP2 Provide Professional Learning Community (PLC) opportunities
a. Surveyb. Sign in sheets
Updated May 23, 2016 Page 32
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 4 – Empower Workforce Members
Objective: 4.4 Strengthen Employee Engagement and Satisfaction Level
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)4.4 AP1 Enhance job/career satisfaction∎ Suggested actions are on the next page
Workforce Ongoing * Workforce Satisfaction
How to measure:▪ # of activities/meetings
* Increased morale and collaboration with workforce
4.4 AP2 Broaden workforce engagement∎ Suggested actions are on the next page
Senior LeadersWorkforce
Ongoing * Workforce Satisfaction
How to measure:▪ # workforce who pursue
degrees/certifications
* Involvement in committees and divisional activities
* Pursuing additional educational degrees, trainings, and certifications
* Successful implementation of trends
4.4 AP3 Recognition of organizational services and Career Major programs∎ Suggested actions are on the next page
Senior LeadersWorkforceMarketing Director
Ongoing * Certification and Industry Credentials
* Total Enrollment
How to measure:▪ # of customers/repeat
customers/new customers▪ # of total enrollment
* Recognition of student success/positive placement
* Number of certified customers, repeat customers, new customers
* Total Enrollment
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
Updated May 23, 2016 Page 33
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 4 – Empower Workforce Members
Objective: 4.4 Strengthen Employee Engagement and Satisfaction Level
Suggested Actions:
4.4 AP1 Enhance job/career satisfaction
a. Gallup Surveyb. Best Places to Work Survey
4.4 AP2 Broaden workforce engagement
a. “We” Surveyb. Professional Development Planc. Industry Program Accreditation
4.4 AP3 Recognition of organizational services and Career Major programs
a. Follow Up Surveyb. Advisory Committee Meeting Minutesc. CTSO Datad. ODCTE Reports
Updated May 23, 2016 Page 34
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 4 – Empower Workforce Members
Objective: 4.5 Intelligent Risk-Taking
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)4.5 AP1 Empower workforce for innovation opportunities∎ Suggested actions are on the next page
Senior LeadersWorkforce
Daily * Workforce Licensure and Certification
* Workforce Retention Rate* Innovation
How to measure:▪ # of applications/
proposals▪ # of successful
applications▪ $ amount provided
* Positive effective workforce and work environment
* Available funding/staff/technology/facility
4.5 AP2 Provide available resources for new initiatives and innovative opportunities∎ Suggested actions are on the next page
Board of EducationSenior Leaders
As needed * Allocation of Budget Spent* Innovation
How to measure:▪ Request form for
Innovation Process
* Innovative programs and classes implemented asdemands develop
4.5 AP3 Deliver organizational advantages∎ Suggested actions are on the next page
Senior LeadersWorkforce
Daily * Total Student Enrollment* Certification and Industry
Credentials* Positive Placement* Innovation
How to measure:▪ # of total enrollment▪ # of industry certified▪ # positively placed
* Incorporation of innovativeteaching methods andtechnologies
* Career Major completionrate/positively placed
* Industry certification, credentials, and licensures
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
Updated May 23, 2016 Page 35
NWTC STRATEGIC PLAN 2015 - 2020
Strategic Goal: 4 – Empower Workforce Members
Objective: 4.5 Intelligent Risk-Taking
Suggested Actions:
4.5 AP1 Empower workforce for innovation opportunities
a. “We” surveyb. Gallup survey
4.5 AP2 Provide available resources for new initiatives and innovative opportunities
a. Modified TLEb. Gallup/Staff surveyc. “We” survey
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)5.1 AP1 Engage NWTC workforce in civic, business, community, and educational organizations∎ Suggested actions are on the next page
Senior LeadersHuman Resources Director
Annually as reported in Professional Development records in April/May
* New KPM for workforce engagement
How to measure:▪ % of NWTC workforce
engaged in civic, business, community and educational organizations
* Arbitrarily set target goalof 85% of workforce beingengaged in civic, business, community, and educational organizations
5.1 AP2 Engage NWTC Career Major students in civic, business, community, and educational organizations∎ Suggested actions are on the next page
CTSO AdvisorsCareer Program Instructors
Report at end of each semester (December and May) on Google Drive
* New KPM for student engagement
How to measure:▪ % of NWTC Career Major
students engaged in civic, business, community and educational organizations
* Arbitrarily set target goalof 90% of NWTC Career Major students beingengaged in civic, business, community, and educational organizations
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
5.1 AP1 Engage NWTC workforce in civic, business, community, and educational organizations
a. At August in-service Senior Leadership will discuss with staff importance of civic, business, community, and educational organization involvement.b. Staff will be engaged in civic, business, community, and educational organization activities throughout the year in an effort to initiate and maintain
community relationships.c. Human Resource Director will create a form in the NWTC Data folder on the Shared Google Drive. The following question is a suggested question:
Did you engage in any civic, business, community, or educational organization activities during the current school year?Yes – No
d. Human Resource Director will email survey link to staff in April or May.e. Staff will complete survey.f. Human Resource Director will share results of survey with Senior Leaders and staff to determine if goal of 85% is met. Human Resources Director will
store results in the appropriate folder on the Shared Google Drive.
5.1 AP2 Engage NWTC Career Major students in civic, business, community, and educational organizations
a. At the beginning of school, CTSO advisors and instructors will discuss with students the importance of civic, business, community and educational organization involvement.
b. Students will be engaged in civic, business, community, and educational organization activities throughout the year in an effort to initiate and maintain community relationships.
c. CTSO Advisors will create a survey to be given to all career program students in December and May. The form results will be stored in the NWTC Data folder on the Shared Google Drive. The following question is a suggested question: Did you engage in any civic, business, community, or educational organizations during the current school year? Yes – No A mirror image of the online survey would need to be made available in paper format for those who do not complete the survey online.
d. CTSO Advisors will administer survey to CTSO members in December and May. e. CTSO Advisors will share results of survey with Senior Leaders and staff to determine if goal of 90% is met. The results will be stored in the
Objective: 5.2 Respond to business and industry needs
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)5.2 AP1 Respond to business and industry requests.∎ Suggested actions are on the next page
BIS DirectorsBIS/ACD Administrative Professionals
Internal Quarterly Monitoring * Short-term Adult Program Training Class Hours
* BIS Career and Industry Training Class Hours
* BIS/Short-term Adult Repeat Company Rate
* BIS New Company Service Rate
How to measure:▪ # of contact hours of
training each quarter▪ # of classes conducted
each quarter▪ # of repeat companies
training is conducted for▪ # of new companies
training is conducted for
* ODCTE Quarterly Summary Reports
* ODCTE Final Summary Report* Quarterly Business
Satisfaction Survey Results
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
Objective: 5.2 Respond to business and industry needs
Suggested Actions:
5.2 AP1 Respond to business and industry needs
a. Request is made.b. Research the subject matter.c. Seek advisement and counsel if needed.d. Based on that information, determine if this is a course that you can deliver with a qualified instructor.e. If course cannot be offered, notify business or industry and offer alternatives or resources.f. If course can be offered, seek qualified instructor.g. Determine the date, time, cost, and location of class.h. Provide the details to business for approval or disapproval.i. If the business doesn’t approve proposal, then reevaluate cost, time frame, and location to see if agreement can be made.j. If an agreement is not reached, then class is not offered.k. If agreement is made, proceed to schedule class.l. Class is conducted.m. BIS Directors and/or BIS/ACD Administrative Professionals will record the following into a Google Doc for the specific campus quarterly:
Number of contact hours of training each quarter Number of classes conducted each quarter Number of repeat companies training is conducted for Number of new companies training is conducted for
n. BIS Directors and/or BIS/ACD Administrative Professionals will create a survey that will capture business satisfaction. A mirror image of the online survey would need to be made available in paper format for those who do not complete the survey online.
a. Senior Leaders determine advisory committee meeting date.b. Senior Leaders communicate to all staff the advisory committee meeting date.c. Front office secretary reserves rooms.d. Workforce determines advisory committee members. e. Workforce provides list of the advisory committee members with contact information to front office secretary.f. Front office secretary sends out invitation letters to advisory committee members with RSVP requested.g. Front office secretary collects RSVPs.h. Front office secretary notifies staff of RSVPs.i. Front office secretary coordinates meal.j. Front office secretary prepares general assembly program for distribution.k. Workforce prepares individual advisory committee meeting agendas and prepares necessary materials.l. Senior Leaders and/or Marketing Director create survey (online and/or paper) to measure on a 1 – 5 scale the advisory committee members
understanding of the NWTC programs and services. m. If needed, Webmaster puts link to advisory committee online survey on NWTC website.n. Advisory committee meetings are conducted. Workforce asks advisory committee members to complete the survey (online form with mirror image in
paper format).o. Workforce distributes advisory committee meeting minutes to front office secretary and others deemed necessary. p. Front office secretary will report total number of participating advisory committee members to Senior Leaders.q. Senior Leaders review results of advisory committee survey and report survey result ratings to staff.
5.3 AP2 Network with current and potential partners
a. NWTC workforce will contact businesses to develop partnerships.b. Senior Leadership and/or Human Resource Director will create a survey for NWTC workforce to complete which will measure the following:
Number of businesses and other entities involved in community partnerships with NWTC staff Goal of 75% of will be engaged in partnerships.
c. Senior Leadership and/or Human Resource Director will email link to workforce the survey link in May (same time survey in 5.1.ap1 is conducted).d. Workforce will complete survey.e. Senior Leadership and/or Human Resource Director shares results of survey will workforce.
Action(s) Required Person(s) Responsible Timeline Key Performance Measures Deliverable(s)5.4 AP1 Determine customer satisfaction.∎ Suggested actions are on the next page
BIS DirectorsInstructorsBIS/ACD Administrative Professionals
Implement by July 1, 2016
Conduct survey at conclusion of each class
* New Customer Service KPM
How to measure:▪ % of customers rating
overall satisfaction of 3+ (on a scale of 1 -5 with 1 meaning no satisfaction and 5 meaning extreme satisfaction)
▪ Individual customer comments
▪ Business owner and/or manager rating and comments
* Arbitrarily set target goalof 75% of customersrating satisfaction level3.0 and above
* Satisfied customers whobenefited from trainingas determined bycomments on survey
*Deliverable: Something that can be provided or achieved as a result of the process; can be a product or a service, tangible or intangible.
a. BIS Director and/or BIS/ACD Administrative Professionals will create an end of course survey that will be available online as well as paper option. A different form will be created yearly based upon the fiscal period. A mirror image of the online survey would need to be made available in paper format for those who do not complete the survey online.
b. BIS Director and/or BIS/ACD Administrative Professionals will provide instructors with link to survey. Webmaster may also make a link to the survey easily accessible from the NWTC Website Homepage.
c. Instructor or Support Staff will distribute survey at end of instruction or provide instructions on how to complete online.d. Customers will complete surveys online or by paper method. If surveys are completed by paper method, BIS Director and/or BIS/ACD Administrative
Professionals will enter the survey data into the online form.e. BIS Directors review survey results to determine if the set target goal of 75% customer satisfaction rating of 3.0 and above is obtained.f. BIS Directors analyze results and trends of data.g. BIS Director and/or BIS/ACD Administrative Professionals will create a survey to determine business owner and/or manager satisfaction based on
