Running head: GROUP 2-STRATEGIC PLAN 1
Group Two Strategic Plan: Oregon State University Libraries
Marisa Martinez, Crystal Hines, Rebecca Munoa,
Carmen Sambucco, and Jamie Stanaway
San Jose State University
LIBR 204: Information Organization and Management
Professor Sean Gaffney
December 1, 2011
Running head: GROUP 4 - STRATEGIC PLAN
Abstract
This strategic plan covers the libraries of Oregon State University, known as Oregon State
University Libraries (OSUL), or “the Libraries”. OSUL has two off-campus libraries located
outside of Corvallis and the Valley Library on OSU’s main campus. The examination includes
historical background on the organization’s main library, the Valley Library, as well as a look at
the other branches and departments of the Libraries. The environment scan highlights the
services available at the three different libraries, and the other departments constituting the OSU
Libraries organization. A “strengths, weaknesses, opportunities, and threats” (SWOT) analysis
is also incorporated; an in-depth assessment of budgets, marketing programs and campaigns,
physical space, and more. An appendix concludes this paper, outlining the sources of the
information within this paper, an organizational chart, operating hours, and more. Websites,
newspaper articles, and communications with librarians at Oregon State University Libraries
were the foundation for this strategic plan.
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Historical Background
The Valley Library is part of the Oregon State University campus in Corvallis,
Oregon. The university was established in 1887, and the school built its first library in
1918. The library was moved to the current site in 1963 and named the William Jasper
Kerr Library. In 1999, it was expanded and renamed the Valley Library after alumni F.
Wayne Valley who played football for the university. The Valley Library is one of three
libraries operating within Oregon State. It is considered the main library and is the largest
of the three libraries. The Valley library has over 1.4 million volumes, 14,000 serials, and
over 500,000 government maps and documents (Cassel, 1999). The building is six stories
and houses a cafe, a two-story atrium, the OSU archives, and several special collections. A
children’s library, meeting rooms and offices are also located in the building (“The Valley
Library,” 2011). In 1999, the Valley Library was given the designation Library of the Year
by the Library Journal and Gale Publishing Group. This distinction is given out only once a
year and Valley Library was the first academic library to win the award (Cassel, 1999).
Although Corvallis is a small town, it has a long literary history. It is home to a
feminist publishing company, many authors reside in or are from Corvallis, and residents
check out an average of 18 books a year, more than double the national average (Cassel,
1999). Oregon State University is over 11,000 acres of forest and a 400-acre campus.
There are approximately 25,000 students, 200 undergraduate degree programs and 80
graduate programs (“OSU: About,” 2011).
Corvallis and Oregon as a whole have a reputation for being environmentally
friendly places with residents and students alike taking on an active role in preserving
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natural resources. This program is a digital library of data from various agencies, and can
be accessed by anyone interested in Oregon’s natural resources and environment (“More
about Oregon Explorer,” 2011). Since 2007, the OSU Press has operated as a department
of the OSU Libraries, publishing scholarly works on forestry, natural resource management,
and natural history (“The Valley Library”).
Technology has changed the face of library and the services students’ need.
Librarians and staff have started using text messaging to communicate with patrons more
readily. Students can also check out Amazon Kindles that are downloaded with the latest e-
books (Associated Press, 2011). After budget issues forced the closure of computer labs on
campus, the library tried to meet the student demand for technology access by increasing
their hours and allowing students 24-hour access Sundays-Thursdays (Harr, 2011).
The library, with significant student input, is also developing collaborative
workspaces. In these spaces, students can study in cafe like seating, there are two station
featuring large screens that groups can utilize, the furniture is light and on wheels so
students can create their own seating arrangements and the area has an abundance of
white boards.
The Valley Library has a long history, and has continuously reevaluated its practices
in order to meet the needs of students. The strength and uniqueness of the collection, the
upgrades to the physical space, and the new meeting areas created to facilitate group
learning are examples of the committed effort to adapt with changing information needs.
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Environment Scan
Introduction
Oregon State University Libraries (hereafter OSUL) is a multifaceted organization with
several libraries and divisions to its name, all a part of the diverse nature at the core of Oregon
State University. Two of the libraries under OSUL are off campus, catering to an entirely
different clientele than the predominantly student focus of the Valley Library, which is located
on OSU’s main campus in Corvallis. OSU has several divisions in regards to what they offer
students in their collegiate career. Offering help in the form of the Guin Library, Cascade
Library, Special Collections & Archives Research Center, as well as the Center for Digital
Scholarship & Services and the OSU Press. These areas each help students in reaching their goal
of completing their studies at this fine institution.
Customers
Oregon State University’s libraries are open to the public, being utilized by current and
former students, as well as those belonging to the Corvallis community, and locals to other
OSUL branch libraries. The school has a population of 24,977 students from 50 states and 89
countries as stated by OSU; along with being a city a population of about 58,000. The public
utilizes the Valley Library with borrowing policies in place to manage the flow of people in
utilizing materials. Undergraduate, Oregon residents and OSU alumni are able to borrow items
for up to 30 days and 3 renewals, depending on their status at the school. Graduate students are
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allotted 180 days and only 2 renewals. This also can be of use to visiting scholars, students
coming in from a different university who is interested in borrowing books from the libraries.
The main priority of the university is that of the college student and for an active college
student, there will be a need to have a ready source of constant communication with those who
can help them with their research needs. In 2010, the Valley Library met the student demands by
beginning a trial run of the library being open for 24 hours for five days during the spring term
(The Associate Press, 2010). This trial run became a success and is now being used today. This
trial run illustrates the University's dedication to the mission of providing education and research
to their students.
Valley Library
Oregon State University’s Valley Library is located at 121 the Valley Library in
Corvallis, Oregon, said to be one of the safest, smartest, and greenest cities in the United States.
OSU offers one of the best research programs on environmental studies in the country. Valley
Library is located in the center of campus and is a wide source for students to partake in studies,
connections, and research work. OSU also offers students the access to other libraries within the
OSU; Cascades and Guin Library. With the libraries at OSU are different patronages that utilize
each library for various uses.
The Valley Library is the main library of OSUL and the only library located on the OSU
campus in Corvallis. This library offers resources to the college as a whole, including staff,
faculty, students, and all residents of Oregon and OSU alumni.
Guin Library
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The Guin Library has the research and teaching collection of marine based research, with
information on topics of fisheries, aquaculture, oceanography, geology, environmental studies,
and biology. Marilyn Potts Guin is the inspiration for the library due to her work and fascination
with the marine world. Guin, a librarian herself, was the librarian of the Hatfield Marine Science
Center, which is housed at the Guin library. The Hatfield Marine Science Center has been
dedicated and accomplished in research, education, and outreach for 45 years. HMSC works
closely with the state of Oregon, resulting in important economic role for the state for all that it
provides in research for students in learning about marine life.
The library encompasses several different areas for students to fully immerse themselves
in the realm of the library’s collection. Offering exhibits, estuaries, information on seafood, and
marine species. In addition to this, the library offers resources in the form of their catalog, which
is aimed at the audience of people interested in the field of science in specific marine and
biology.
Cascades Campus Library
The Cascades Campus Library is located in Bend, Oregon at Oregon State University’s
Cascades Campus. OSU Cascades was established in 2001, bringing OSU to the Central/Eastern
rural areas of Oregon. With nearly 1,000 students attending classes every term at OSU Cascades
(“Cascades Campus: About”, 2012) the Cascades Campus library is integral to student success.
The Cascades Library is jointly operated with the Central Oregon Community College
and provides services to both COCC and OSU-Cascades students. OSU/COCC’s library keeps
hours that are more restricted from that of the main campus Valley Library, maintaining
primarily 8:00AM to 10:00PM hours of access, fitting of the considerably smaller campus.
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Services available through the Valley Library are available to OSU-Cascades patrons,
including access to e-journals, Summit, interlibrary loans, assistance from subject specialist
librarians, “Ask a Librarian” chat systems, and much more.
Other Divisions of OSUL
In addition to the Guin Library and the Valley Library, Oregon State University
administers several other important divisions, including Special Collections & Archives
Research Center, Center for Digital Scholarship & Services, and the OSU Press.
Special Collections & Archives Research Center
OSU Special Collections & Archives Research Center (hereafter Special Collections)
currently houses a collection from dual-Nobel Peace Prize winner and renowned scientist Linus
Pauling. The collection encompasses over 500,000 items (“Ava Helen and Linus Pauling
Papers”, 2011). Special Collections is located on the fifth floor of the Valley Library on the
Oregon State University main campus in Corvallis, Oregon.
The Ava Helen and Linus Pauling Papers, 1873-2011 is the centerpiece of Special
Collections at present. The collection’s expansive materials and the prestige of Pauling’s OSU
alumnus both play a part in this. The Pauling exhibit is 4,437 linear feet, containing 2,230 boxes,
and 4,111 books (“Ava Helen and Linus Pauling Papers”, 2011). No other collection at OSU
comes close to the quantity of items within Pauling’s exhibit.
In addition to the various collections housed at the OSUL Special Collections division in
the Valley Library, OSU and the University of Oregon (UO) have collaborated in creating many
digital collections available online at the Oregon Digital: Digital Collections website, available
to anyone with Internet access.
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The OSU and UO Libraries' Digital Collections are created to support the teaching and
research mission of the Oregon University System. The collections are composed of
unique digitized and born digital materials including photographs, journal articles, sheet
music, manuscripts, ephemera, and more. The collections are managed by UO Digital
Library Initiatives and OSU Libraries Digital Access Services (“Oregon Digital”, 2011).
Special Collections has received numerous national accolades for the excellence of their
collections, most notably for the Pauling exhibit. Oregon State University’s Special Collections
and Archives Research Center provides access to an incredible breadth of collections and rare
materials.
OSU Press
OSU Press offers publication opportunities and services to the university’s researchers,
creators, authors, and more, while also assisting in the fulfillment of Oregon State University’s
outreach obligations as a land grant university by extending “the benefits of the university’s
teaching, research, and public service beyond the usual boundaries of the university community”
(“OSU Press: Mission”, 2011).
OSU Press was founded in 1961 and has published nearly 400 books, “telling Oregon’s
stories” (“OSU Press: History”, 2011). Incidentally, 1961 is the year the university was renamed
Oregon State University from its previous Oregon Agricultural College and Oregon State
College (“University Archives: Chronological History”, 2011).
“We are a scholarly publisher with distinguished books in several academic areas from
environmental history and natural resource management to indigenous studies and we
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publish titles that celebrate, evaluate, invent, and illuminate the Oregon condition”
(“OSU Press: History”, 2011).
When introduced, OSU Press was the first university press in the state of Oregon.
Eugene, Oregon’s newspaper, the Register Guard, commented “Our friends in Corvallis have
stolen a march … They have a growing concern over there and are spreading the name of their
new university around the country. Few activities lend more prestige to a university than the
university’s imprint on a line of books” (“OSU Press: History”, 2011).
OSU Press’s website offers prospective authors information on proposals, the process of
getting printed, while offering prospective buyers the ability to purchase books. The current
OSU Press catalog is also available on the website in PDF format, as well as the past quarter’s
catalog. Visitors can sign up to receive a print catalog for no charge (“OSU Press: Catalog”,
2011).
Additionally, OSU Press is a member of the Association of American University Printing
Presses (“OSU Press”, 2011) and holds itself to the standards of the AAUPP.
Center for Digital Scholarship & Services
“The Center for Digital Scholarship and Services provides services to support the
creation, preservation, cataloging and use of scholarship” (“Center for Digital Scholarship &
Services”, 2011).
Amongst the services provided by the Center for Digital Scholarship & Services (CDSS)
are the digital publishing and digitization initiatives, which are intended to bring the scholarship
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of OSU to the online community. This expands the availability of OSU’s research and
resources, increasing knowledge for all.
CDSS is an advocate of open access for OSU materials, providing copyright, open access
policies, and research data (“Center for Digital Scholarship & Services”, 2011). This assistance
provides quality of OSU research and ensures credit is given to the researcher and/or author
while facilitating open access to the expertise. Open Access Repository Services preserve digital
scholarship by administering storage and delivery.
Additionally, CDSS maintains delivery services for scholarship materials through
OJS@OregonDigital, a new open access journal publishing service collaboration with University
of Oregon (“Center for Digital Scholarship & Services: Digital Publishing”, 2011). Essentially,
the goals of OJS@OregonDigital are to utilize the advantages of the Internet, increase visibility,
and prevent the costs incurred by commercial publishers (“Center for Digital Scholarship &
Services: Digital Publishing”, 2011).
Metadata and discovery services catalog and organize materials including metadata
creation and mapping management, including OSUL’s 1Search discovery system (“Center for
Digital Scholarship & Services”, 2011).
SWOT Analysis
Strengths
● INNOVATIVE: The library has made several changes to meet the demand of students,
including expanding hours, updating meeting spaces, and campaigning to make some
areas of the library quiet zones and some areas allowing for group meetings.
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● UNIQUE COLLECTION: Along with the writings of many historically significant
people, the OSU library also houses unique collections such as the Apollo Moon Mission
Photographs, the Atomic Energy and Nuclear History Collection, Canine Research
Collection, the McDonald Collection of rare books, among many others.
● OSU PRESS: The OSU Press has a mission to publish works that might not otherwise
have a forum, and strives to push the boundaries beyond the typical university
community.
● DESIGNATIONS AND AWARDS: OSU is one of two universities in the country to
have Land, Sea, Space and Sun grant designations. The university also has the
distinction of being the Carnegie Foundation’s top designation for research institutions.
An impressive collection of contemporary artwork is also on display in the library.
Weaknesses
● MARKETING: The library administration should make sure its marketing dollars are
spent wisely and effectively.
● PHYSICAL SPACE: The library has been described as crowded, and the student
population at OSU is steadily increasing. With the closing of computer labs on campus
more students will depend on the Valley Library for access and study space.
● BUDGET CONSTRAINTS: Budget complications and a downturn in the economy may
mean that more people are using the services of the library. At a time when services may
be limited, demand is steadily increasing.
Opportunities
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● PRESERVATION: The Valley Library has an extensive digital collection that provides
many opportunities to further research and allow access to many. The Oregon Explorer
is a continuously maintained digital library regarding the state’s natural resources. The
extensive digital collection houses everything from contemporary African political
materials to photography collections.
● MEMBERSHIPS: The OSU library is a member of several consortiums; the
Orbis/Cascades Alliance, Greater Western Library Alliance, and Western Waters Digital
Library. These memberships offer students greater access to materials and should be
utilized to enhance services and programs.
● COLLABORATIONS WITH OTHER OSU BRANCHES: All the branches of the OSU
system have the opportunity to work together to offer better and more comprehensive
services to the students.
Threats
● GLOBAL ECONOMY: The OSU system is directly affected by the local, state, and
national economy. Student population, the university budget, and supplemental programs
are all affected by the economy
● UNIVERSITY ENVIRONMENT AND CHANGES: As the university passes on its
budget shortfalls to students, university fees may increase, which in turn may increase
service demand not only from students but the local population as well.
● ONLINE ACCESS TO SOURCES: Online accessibility of scholarly works from outside
resources may mean that students no longer depend on the library for some of the more
traditional services. The Valley Library has to be prepared to meet new demands to stay
relevant.
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● PUBLIC ACCESS MAY INCREASE WITH NO INCREASE IN FUNDING: Seeing
that OSU is a land grant university, the library offers access to the public. As local
libraries cut programs and services, patrons may turn to the University library to meet
their needs. With a facility that is already overcrowded and adjusting to their own budget
issues, this could pose a problem.
Goals, Strategies, and Assessment
Goal #1: Effective Marketing to Replace "Choose Civility" Campaign
OSU libraries have adopted the national "Choose Civility" campaign as a way to get
patrons to act with respect when in the library. Guin Library still reports problems with
vandalism and issues with patrons not following the library's courtesy guidelines. As well as the
campaign failing to get patrons to be civil users, the campaign has, in actuality, turned into a joke
among the students. Guin library will choose a more effective marketing technique to adopt in
the library to promote courteous behavior.
Strategies
● Gather information from students and library staff as to why they are not responding to
the current campaign. Find out if it is the material on display that is ineffective, the staff's
use of the campaign (enforcing, etc.), or any other complaints regarding the "Choose
Civility" campaign.
● From information previously gathered about the previous campaign's failing or
suggestions made, assess whether the campaign needs to be tweaked or switched out for a
more effective marketing strategy.
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● For vandalism problems effective security should be in place. This could be in the form
of security cameras in areas where there is no library staff usually present. Also, insuring
all security mirrors are easily seen and dark corners are well lit could help weed out
vandalism to the property. Books should be thumbed through by the staff processing the
material, vandalized books noted and the patron will be put on hold from further check-
out.
Assessment
● Note and document the amount of vandalism and if it has increased to decreased.
Estimate which new enforcement has changed the patron's behavior and make
adjustments when needed.
● Have students evaluate and survey the changes in the library by having a questionnaire.
The students can rate the changes in a 0-10 scale with 0 being the changes have had a
negative impact and 10 being that the students have understood the campaign and have
adjust their behavior to embody the library's idea of courteous and respectful patrons.
Goal #2: Reassess Physical Space
The library is facing a common problem of too many incoming students without a change
in the facility, making it harder for the library to accommodate all the patrons. Because of this
the library will reassess their existing facility to facilitate the flux of patrons.
Strategies
● While there may not resources in the budget or by donations of a new facility (raising
donations could lead to the expansion, but it would probably be longer than 3 years) the
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Guin Library will have to re-evaluate their available space. If possible, the university
could hire a consultant as a way to better understand the space used and not used. Even
without a consultant the library staff should work with students and others to determine
what areas are being used, which aren't, and if there are any outdated machines or
resources that are just taking up space. It should also be determined if the students need
more space for group work, desks, lounging chairs, or materials.
● Have revolving usability, so that students who are chatting or not using the library desks,
chairs, etc. will have to move for those wishing to utilize the equipment for schoolwork.
Assessment
● Redesign and movement of areas should increase traffic flow and usability. The library
staff will be key in understanding if the changes influenced positive or negative responses
and they will be able to give insights to the student's patterns within the library. Shelf use
should increase, as the students will feel comfortable staying within the library to
research and study. Book checkouts may not be the prime factor of determining success,
but more of the comfort and useful space for the staff and students.
Goal #3: Incorporate Larger Programming Community
In Marisa Martinez's interview with Jennifer Nutefall the question was asked, " If budget
constraints were not an issue, what services would you like to implement for the OSU Libraries
organization?" After Nutefall emailed the question out to the department heads she received an
answer from the head of Emerging Technologies and Services with response that they would like
to see the students working more heavily with "seasoned programmers" to incorporate new ways
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of providing information. With this in mind, Guin Library will plan to incorporate a larger
programming community within the facility.
Strategies
● Form a relationship with the campus’ IT department as well as with the Computer
Science and Information Science majors, building relationships between the library, the
technology, and the students in working together. Classes could have joint projects that
go across majors, looking at more personal ways the library's information could be
accessed. Faculty specializing in programing and information retrieval systems could
work with the library in making their own expertise part of the equation.
Assessment
● A valuable learning experience for the students with the necessary understanding of
information retrieval systems and design. Both sides of the technological and the library
staff need to feel as though the relationship is mutually beneficial.
Goal #4: Increase technological lending services
Expand loaning services to include laptops and eReaders to patrons to provide
technological resources without compromising bookshelf space (digital book lending) or
physical computer space (limited number of computers available for students).
Strategies
● With $6.5 million going to the library staff and benefits, the remainder of the
$12,048,075 goes to supplies, services and collections. If the school initially only buys 2
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laptops and 5 eReaders to gage the popularity and use of the technology and based on
competitive prices laptops can be purchased for $500 each and the Kindle (not the touch)
is currently at $79, making the total (before tax) $1,395. Of course, updates and software
will have to be factored in. Working with the technical resources of the school's IT
department, a partnership can be formed to cut the cost of outside repair needed.
Assessment
● The success of the venture will be focused on the actual use of the products and whether
or not the service is cost efficient enough to continue growth. Repair cost of broken or
misused machines will be evaluated to assess the future of the loaning services.
Appendix
Development:
Group 3 collaborated through various online mediums in order to create the strategic plan
for the OSU Valley Library. Meetings were held Mondays nights in the group’s Elluminate
Online Room provided by the d2l class environment, and members collaborated through group
emails during the week to keep each other up to date on what they’d completed.
A definitive Google Document was created and shared between the members of the group in
which an outline was first created that detailed all tasks necessary to complete the assignment.
Each member was encouraged to sign up for various tasks in the outline, and when completed, to
place their information in the appropriate space on the Google Document. From there, other
members could add comments and suggestions as well as changes. Individuals chose font colors
in order to differentiate their additions to the Google Document.
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Information Collected:
Since Marisa volunteered to contact for the OSU campus, she was our main liaison
between administrators. Through email, she was able to gather information from initial contact
Bonnie Avery, and conduct an interview with Associate University Librarian Jennifer Nutefall.
Ms. Nutefall provided Group members conducted individual research using OSUL websites, and
collaborated to create the interview questions that Marisa asked Nutefall.
Web sources
OSUL 2011-12 Strategic Plan of OSU Libraries and OSU Press:
http://library.oregonstate.edu/files/2011%20Strategic%20Plan.pdf
OSU Libraries and OSU Press Annual Report 2010-11:
http://library.oregonstate.edu/files/OSUL%20Annual%20Report%202010-
2011_0.pdf
OSU Libraries Strategic Implementation Plan:
http://osulibrary.oregonstate.edu/files/Library_Realignment_Final_Beckyx.pdf
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Organizational Charts
Fig 1. http://osulibrary.oregonstate.edu/files/OrgChart%20-%20OSU%20Libraries
%20Realignment_0.pdf
Organization Hours
Department Hours
Learning Commons Information Desk (Valley Library)(541) 737–7293
Mon-Thur: 7:30 am – 1:00 am Fri: 7:30 am – 8:00 pm Sat: 10:00 am – 8:00 pm Sun: 10:00 am – 1:00 am
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Special Collections(541) 737–2075
Mon-Thur: 8:30 am – 4:30 pm Fri: 8:30 am – 4:30 pm Sat: Closed Sun: Closed
University Archives(541) 737–2165
Mon-Thur: 9:00 am – 5:00 pm Fri: 9:00 am – 5:00 pm Sat: Closed Sun: Closed
Branch Hours
Guin Library(541) 867–0249
Mon-Thur: 8:00 am – 5:00 pm Fri: 8:00 am – 5:00 pm Sat: Closed Sun: Closed
Missing hours Cascades Campus Library, OSU Press, Center for Digital Scholarship, etc.
Physical Description
There are many libraries that fall under the OSU Libraries umbrella, therefore we
considered the Valley Library to be the "heart" of the OSU Libraries. It is a six floor building at
the center of the OSU campus that houses a large collection, study rooms, a first-floor cafe,
special collections, maps, and microfilm.
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Fig 2. http://osulibrary.oregonstate.edu/floormaps/
Interview Notes, Budget Information
The following Q&A is from discussions with Jennifer Nutefall, Associate University
Librarian for Innovative User Services at Oregon State University Libraries.
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1. When was Oregon Explorer established in the library? Is there literature or information
available on this program?
This article may be of interest: Developing the Oregon ExplorerTM -- a Natural Resources
Digital Library by Janine Salwasser & Bonnie Avery: Developing the Oregon ExplorerTM -- a
Natural Resources Digital Library, http://ir.library.oregonstate.edu/xmlui/handle/1957/15231
Abstract: The Oregon ExplorerTM (www.oregonexplorer.info) strives to support informed
decisions and actions by people concerned with Oregon's natural resources and environment.
The Oregon Explorer's multi-media environment integrates archived digital documents, mapping
and decision support tools, and finding aids for specific natural resource issues and topics. This
paper presents the chronology of this purposeful and place-based natural resource digital library
and the process which has evolved for new portal development within its framework.
2. Did the University have any budget cuts since 2008? What was the effect on the Valley
Library?
Nutefall arrived in April 2009, during the 2008-2009 academic year the library gave back
$386,265. The Libraries have not had a cut during the 2009-2010, and 2010-2011 academic
years.
3. How close of a relationship does the Valley Library have with the other branches of OSUL?
There are technically three branches – Vet Med (located in Corvallis), Guin Library (in
Newport at the Hatfield Marine Science Center), and Cascades (Bend, co-located within the
COCC library). The Vet Med branch is staffed by one Library Technician 3 who is currently
supervised by Janet Webster, the Department Head of the Guin Library. She stops in usually
once a month or so but that library is pretty self supporting. As a department head, Janet is a
member of the Libraries Admin Team which meets weekly. She usually comes to Corvallis for
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those meetings and occasionally with come in through the PolyCom system. She also supervises
the one librarian at Cascades. Jennifer notes that the Libraries “have an interesting relationship
with the COCC library”.
4. Is there interloan between them? Are all the special collections housed at Valley?
There is delivery between all the libraries and the main special collections are housed at
Valley, but Guin does have some unique marine science resources (as it is located at the Hatfield
Marine Science Center – http://hmsc.oregonstate.edu/).
5. About how many patrons do the Libraries serve on a daily basis?
OSUL does not conduct daily statistics. They collect the number of borrowers and monthly
gate counts. They also have statistics for the 24/5 (midnight-6am). For example, the total gate
count for March 2011 was 147,007 (up from 139,145 in March 2010). The number of borrowers
(only at Valley) in March 2011 was 24,228 and the number of patrons who used the self-
checkout machines (also just at Valley) was 623.
6. If budget constraints were not an issue, what services would you like to implement for the
OSU Libraries organization? How would you implement these services?
Note: Nutefall sent this question out to the department heads for input and emailed the
information to Marisa Martinez, as outside input was desired to fully answer the question.
One response was to build a better off-site storage facility for our materials which would
also mean we could transfer more materials currently in Valley to storage and redesign the
existing space for either library and/or student needs. Another is that just beginning to
implement data management services but that is a growing area of importance.
“Our head of Emerging Technologies and Services sent the three items below:
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Laptop/tablet/eReader self-service kiosks
The kiosks would be available on all floors of the library and the MU allowing
students to borrow and return equipment conveniently. These kiosks would
allow us to have better control over broken equipment, and would allow us to
repair computers quickly
Seat availability map
This would be in addition to something like People Finder – it would show
you a floor by floor (and broken down further by area within a floor) to show
you where you can find available seating.
Larger Programming community
I'd like to provide the opportunity for students to work with more seasoned
programmers on various projects – making collections available in ways that
move beyond pure research, but making them accessible and useful in a more
personal sense.”
(Nutefall, personal communication, 2011)
7. How do the Libraries assess student and faculty needs?
The library conducts a number of assessments. Refer to the attached most recent assessment
report (from 2010-2011) – Content will be needed to supplement this note, since it references a
document not attached to this plan. OSUL hired an Assessment Librarian who started in March.
8. What is OSUL's budget?
The FY 12 budget is $12,048,075. Approximately $6.5 million is for salaries and benefits.
The remaining funds are split between collections, services, and supplies. The collections budget
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Running head: GROUP 4 - STRATEGIC PLAN
is about $4 million and includes funds from E&G (state funds), TRF (technology resource fee),
E-campus, fines, and fees, and gift funds.
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Running head: GROUP 4 - STRATEGIC PLAN
References
Associated Press. (2010, March 25). OSU librarian: ?4u. OregonLive. Retrieved from
http://www. oregonlive.com/news/index.ssf/2010/03/osu_librarian_4u.html
Cassel, F. (1999, July 25) Lit city: Once derided as a cow-college town, today's Corvallis is
bullish on books. The Register Guard. pp. 1H, 6H. Retrieved from
http :// news . google . com / newspapers ?
id = UXcVAAAAIBAJ & sjid = vesDAAAAIBAJ & pg =5168,7085715& dq = oregon -
state + valley - library & hl = en
Harr, K. (2011, June 8). Library to house new ‘Collaborative Workspace’. The Daily Barometer.
Retrieved from
http://www.dailybarometer.com/news/library-to-house-new-collaborative-workspace-
1.2384061#.T16D7ZgqPu1)
Nutefall, J. (2011). Personal Communication.
Oregon State University. (2011). Cascades Campus: About. Retrieved November 2, 2011, from
http :// www . osucascades . edu / about
Oregon State University. (2011). Center for Digital Scholarship & Services. Retrieved November
5, 2011, from http :// cdss . library . oregonstate . edu /
Oregon State University. (2011). Center for Digital Scholarship & Services: Digital Publishing.
Retrieved November 5, 2011, from http:// cdss.library.oregonstate.edu/digital-publishing
Oregon State University. (2011). Libraries: About. Retrieved October 25, 2011, from
http:// osulibrary.oregonstate.edu/about.html
Oregon State University. (2011). More About Oregon Explorer. Retrieved November 3, 2011,
from http :// oregonexplorer . info / MoreAboutOregonExplorer
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Running head: GROUP 4 - STRATEGIC PLAN
Oregon State University. (2011). OSU: About. Retrieved October 25, 2011, from
http :// oregonstate . edu / main / about
Oregon State University. (2011). OSU Libraries: The Valley Library. Retrieved November 5,
2011, from http:// osulibrary.oregonstate.edu/valley.html
Oregon State University. (2011). OSU Press. Retrieved from November 2, 2011, from
http:// osupress.oregonstate.edu/
Oregon State University. (2011). OSU Press: Catalog. Retrieved from November 2, 2011, from
http:// osupress.oregonstate.edu/catalog
Oregon State University. (2011). OSU Press: History. Retrieved from November 5, 2011, from
http:// osupress.oregonstate.edu/history
Oregon State University. (2011). OSU Press: Mission. Retrieved from November 1, 2011, from
http:// osupress.oregonstate.edu/mission
Oregon State University. (2011) Oregon Digital. Retrieved November 5, 2011, from
http :// oregondigital . org / digcol / index . php
Oregon State University, Special Collections. (2011). Ava Helen and Linus Pauling Papers.
Retrieved November 15, 2011, from
http:// osulibrary.oregonstate.edu/specialcollections/coll/pauling/index.html
Oregon State University. (2011). University Archives: Chronological History. Retrieved from
November 5, 2011, from
http:// archives.library.oregonstate.edu/chronology/chron_1920.html
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