Learning 2012
Webinar Series:
mSupport: The REAL
Mobile Learning
Dr. Conrad Gottfredson
Chief Learning Strategist
Ontuitive, US
Bob Mosher
Chief Learning Evangelist
Ontuitive, US
Richard Culatta Deputy Director for the Office of
Education Technology ,
US Department of Education
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2012 Webinar Series • How PS Changes a Learning Organization –
Recorded
• Success Stories: Examples from those who are
making it WORK! – Recorded
• Picking the RIGHT first Project – Recorded
• MSupport: The REAL Mobile Learning – TODAY
• Measuring the Business Impact of Performance
Support – May
• Multi Channel Publishing/ Single Source Authoring:
Authoring Once Outputting to Many – June
• ** SUMMER OFF!! - July/August
• Is the ADDIE model dead when designing
Performance Support – September
• See you in Orlando!! – Oct. 21-24!!
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What’s “Mobile”?
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Here’s the need:
• On the go instant access to just what a
person needs in the form needed to meet the
five moments of learning need.
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Answer the following polling
question:
Where can mobile deliver the
greatest benefit across these five
moments of need?
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Leaving this to
chance extends
“Time to
Competency”
T I M E T I M E T I M E T O C O M P E T E N C Y
Concept &
Task Mastery
On-the-Job
Competence
T R A I N T R A N S F E R V A L U E R E A L I Z A T I O N
Here’s the scope of what we do:
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Here’s the scope of what we do:
T I M E T O C O M P E T E N C Y
T R A I N T R A N S F E R V A L U E R E A L I Z A T I O N
Software Authored Embedded Performance Support Solution (EPSS)
Methodology is key
Reference and
critical skills
Training
(Average 50% reduction in Time to Competency)
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Here’s One Way to Sort it Out
Capability
Portability
These are vehicles for delivering:
On the go instant access to
just what a person needs in
the form needed to meet the
five moments of learning
need.
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US Marines: Proof of Concept
Business Drivers:
• Poor retention rate over time
• Highly dynamic content
• Real time context is key
• Highly mobile workforce
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Richard Culatta Deputy Director for the Office of
Education Technology ,
US Department of Education
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Michael A. Dirr, The Manual of Woody Landscape Plants:
Dirr's Tree and Shrub Finder • over 9400 plants,
• 1670 species
• 7600 photographs and 1120 line drawings.
.
The Mobile Reference
is searchable by 72 criteria
including:
• hardiness zones,
• water and light
requirements,
• growth characteristics,
• flowers, fruits, and fall
colors.
.
Where to Start: Begin with mSupport
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Working Around Platform Issues
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Where to From Here?
• Let us know what you’re doing with “Mobile”
• Follow-up with us regarding any specific
project help you may need
• Quick-Start Program
• Join us in our next webinar…
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Thank you for participating! [email protected] [email protected]
See you next month! Measuring the Business
Impact of Performance Support May, 2012
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