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Underwri(enby:
#AIIMInforma(onIsYourMostImportantAsset–LearntheSkillstoManageIt
WebinarTitle
PresentedDATE
TheNextGenInforma(onProfessional:Howtostayatthetopofyourgame
DeliveredFebruary17,2016
Underwri(enby:
JohnManciniPresidentAIIM
SueTrombleyManagingDirectorofThoughtLeadershipIronMountain
Today’sSpeakers
3
CURRENT STATE
Your employers aren’t sure what you do
AND you’re not sure what they expect of you…
4
WHAT’S NEXT?
Insights from NEXTGEN INFORMATION MANAGEMENT PROFESSIONAL RESEARCH
5
0% 10% 20% 30% 40% 50% 60%
Expected proficiencies over the next 3-5 years
Risk management, security, and data privacy
Content/records management
Analytics (data, content, metadata, etc.)
Taxonomy and metadata management
Social and mobile integration
Workplace automation
Email management
Digital preservation
Repository management
Predictive analytics
Aggregating/curating content
Communications infrastructure
Other (N=246)
50% Risk management, security, and data privacy
47% Content/records management
44% Analytics
35% Taxonomy and metadata management
6
0% 20% 40% 60% Information accessibility
across all platforms
Data quality management, data cleansing and migration
Information security and access control
Analytics, data sourcing and integration
Change management
Oversight / continuous info ecosystem improvement
Process analysis and reengineering
KPI / KRI development/monitoring
Aggregation and curation
Other
Capabilities in greatest demand
(N=262)
52% Information accessibility
49% Data quality management, data cleansing and migration
42% Information security and access control
33% Analytics, data sourcing and integration
7
Technical skills in greatest demand 0% 10% 20% 30%
(N=244)
Taxonomy/metadata design
Information security
Process analysis and modeling
Application and process integration
Requirements analysis
Continuous improvement (Lean, Six Sigma, Agile)
SharePoint implementation
Standards/quality/audit
Cloud application management
Information capture
32% Taxonomy/ metadata design
30% Information security
30% Process analysis and modeling
29% Application and process integration
8
Primary expectations of you
CONTENT & RECORDS MANAGEMENT
Mobile, taxonomies & metadata, access & delivery
ANALYTICS
Data sourcing & quality, analysis, modeling, cleansing, migration
RISK MANAGEMENT
Compliance, security & privacy
STRATEGY Process & technical
9
Assessing today’s CAPABILITIES VS EXPECTATIONS
10
The principal role over the next 3-5 years will evolve
47% expect to be Information Management Professionals
Records Information Management
Information Management Professional
RIM IMP
Content/Records Management Professional
Analytics Specialist
Risk/Security/Privacy Management Professional
11
Your technical skills 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Content and records management
Business Process Management
Taxonomy and Metadata
Capture
Repository management
Workplace automation
Digital preservation
Risk management, Security, and Data Privacy
Communications infrastructure
Aggregation and curation
Analytics (data, content, metadata, etc.)
Social and mobile integration
Predictive analytics
Strong Adequate Weak (N=235)
RISK MANAGEMENT, security, and data privacy
ANALYTICS (data, content, metadata, etc.)
Skills where employers expect you to be more knowledgeable:
12
Soft skills
(N=234)
Innovative ways of thinking
Change management
Relationship building
Training
Corporate communications
C-Level interaction
Meeting facilitation
Mentoring
MANAGEMENT EXPECTATION
CURRENT ABILITY
72%
70%
57%
34%
21%
20%
13%
12%
64%
50%
62%
56%
47%
32%
56%
52%
0% 10% 20% 30% 40% 50% 60% 70% 80%
13
EMBRACE CHANGE “eDiscovery positions being replaced by data informatics specialists”
14
How do we add to our EXISTING TALENT POOL?
15
0% 20% 40% 60% 80%
79% Learning and experience on the job
68% Professional training from independent sources (association, training centers)
39% College degree - postgraduate
How do you acquire your expertise?
Learning and experience on the job
Professional training from independent sources (association, training centers)
College degree – postgraduate
College degree – undergraduate
Internal training – informal
Product training from suppliers
Internal training – formal
Other college courses
Other (N=232)
16
0% 10% 20% 30% 40% 50% 60%
Preferred 3 methods of professional development
(N=234)
Online courses
Professional conferences
Articles and books
Webinars
Professional bodies and associations
52% Online learning courses
45% Professional conferences
44% Learn from articles and books indicated a focused need
17
Does your organization support professional growth?
Only 25% of organizations are actively involved in your development.
75% of organizations are NOT actively involved.
You must be your own advocate for professional development.
18
What you can do
DON’T GET LEFT BEHIND!
Assess your expertise: identify and fill gaps
Create and propose a development plan for you and your staff
Engage with Data Officer/ Analysts and IT
Engage with your CPO and CSO
19
What you can do
DON’T GET LEFT BEHIND!
Seek out SMEs as resources: industry, association, vendor
Stay up to speed on new and emerging technology
Take a primary role in forming your info strategy
Be the broker between business units and analysis teams
20
THRIVE IN IT.
Information Management: Don’t just survive in it.
http://www.ironmountain.com/Knowledge-Center/Reference-Library/View-by-Document-Type/White-Papers-Briefs/W/What-will-it-take-to-be-a-NextGen-InfoPro.aspx
21
Records Management Global Retention Schedules
IG Consulting E-Records Consulting
On-Site Staffing
Records and Information
Management
Document Management
Data Management
Secure Destruction
Server & App Data Protection Technology Escrow Disaster Recovery Offsite Tape Vaulting Data Centers
Onsite and Offsite Secure Shredding eWaste Secure Media Destruction
Document Imaging Hosted Imaging
Archive Discovery Services
Global Information Management for all Verticals
IRON MOUNTAIN
22
@Sue_Trombley
ironmountain.com/thoughtleadership
1.800.899.4766 (IRON)
Underwri(enby:
ThankYou
JohnManciniPresident
Blog:TheDigitalLandfill
@jmancini77
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Visit:AIIM.org/InfoGovTraining
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