Kayla Cloud XMGT 230

July 11, 2013 Final Project

Dr. Frank Czarny

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The LeaderThe Leader The ManagerThe Manager

Which is more important?

What are the key skillsof each type?

Manage things&

Lead people

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Leadership role: applies to people by provide inspiration, create opportunities, energize people, and make key choices ; sending a value standard messages to people which they then follow or use.

If you want to lead employees to very high performance, treat them with great respect and not like robots, thus leading them to treat their work, their customers, each other and their bosses with great respect.

Management role: is how to (planning, organizing, directing, reporting, budgeting…). Actually it is focused on effective deployment of resources, systems, and processes, to make things happen and keep work on track; to supervise endless details and engage in complex interactions that are routinely part of any development...

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Management Leadership

Based on facts Based on ideas

Finds answers Rises questions

Solves problems Creates challenges

Learns via training Learns through experience

Tactical, short-term horizon Strategic, long-term perspective

Goal orientation Feeds the imagination

Narrow and more limited Seeks alternatives

Running an organization inspiring people to run an organization

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Leadership Skills

Motivation

Recognition

Coaching

Rewarding

Counseling

Creating

Management Skills

Territory management

Budgeting

Sales meetings

Performance evaluation

Recruiting/selecting

Training

Record-keeping

Time management

People Skills

Verbal & non-verbal communication skills

Relationship skills

Subject Manager LeaderActing Doing things right Doing right things

Essence Stability Change

Focus Managing work Leading people

Seeks Objectives Vision

Approach  Plans detail Sets direction

Decision Makes Facilitates

Power Formal authority Personal charisma

Appeal to Head Heart

Energy Control Passion

Persuasion Tell Sell

Likes Action Striving

Wants Results Achievement

Conflict Avoids Uses

Direction Existing roads New roads

Truth Establishes Seeks

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Leaders Synergy Managers

Provide Vision Empowerment Provide resources

Seeks Opportunities Achievements Reduce Risks

Inspire Teamwork Coordinate

Creativity Innovation Provide Structure

Do Right Things Effectiveness Do Things Right

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ValuesAbility

Motivation

CommunicationCommunication

MissionVisionGoals

Team-building

Creati-vity

EthicalDecision- making

Diversity Mgmt.

Communication is the bridge between effective management and leadership

Business

Functional

Areas

Key conceptKey concept:: Management is working in the system, leadership is working on the Management is working in the system, leadership is working on the

system.system.

Managers gain authority by position, leaders gain it by influence & Managers gain authority by position, leaders gain it by influence & character.character.

Every manager should be a leader, and every leader must know Every manager should be a leader, and every leader must know management.management.

Both Leadership and Management Functions are important to Both Leadership and Management Functions are important to maximize the opportunities for success.maximize the opportunities for success.

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http://guides.wsj.com/management/developing-a-leadership-style/what-is-the-difference-between-management-and-leadership/

Bateman, T. S., & Snell, S. A. (2011).Management: Leading & collaborating in a competitive world (9th ed.). New York, NY: McGraw-Hill Irwin.

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