Week1_workshopguide

7/27/2019 Week1_workshopguide

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tHe desIgn process

dIscover IdeAte prototype

An IntroductIon toHumAn-centered desIgn1

Whgi


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Table oF conTenTs

weeklY leader's guide

B h Wh

Aa & maial

acTiviTies & dicussions

01 Ii

02 I Ba

03 c Lii

04 Ha-c di dii

05 mii di chall: di a B c

homework

06 pa W 2

07 paiia i h gl+ ci


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B h W 1 Wh

conFIrm

that you have a meeting space. This should be a dedicated room, table,

or even just a wall where the group can post ideas and inspiration.

The design process involves a lot o talking and group collaboration,

so you will want to choose a location where your group can talk in an

undisturbed manner and not disturb others around you too much.

conFIrm

that everyone on your design team can make the Week 1 workshop. I

some members o the team will be missing, consider rescheduling orhave a plan in place to proceed with a smaller number o team members

or the week.

prInt

this Week 1 Workshop Guide. To save paper, it is not required to print the

Week 1 Readings. Check with your team members and encourage them

to print the Week 1 Workshop Guide as well.

coordInAte

with your team to bring supplies or brainstorming and Week 1 activities.Blank paper, pens, elt markers, Post-it Notes (or their equivalent), and

printed Week 1 Workshop Guide should be sucient.

LeAd

the workshop. This guide will walk you through acilitating the activities,

discussions and assignments or Week 1. You will also want to keep time

so that your group makes it through the ull workshop in 2 hours. Make

sure to read the Week 1 Readings thoroughly so that you can eectively

lead your team this week.


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Aa01 Ii 15 minutes

02 I Ba 15 minutes

03 c Lii 10 minutes

04 Ha-c di ii 15 minutes

Ba 10 minutes

05 mii di chall 50 minutes

06 paai W 2 5 minutes

maial

Bla a, , W 1 Wh gi,p-i n ( hi qial)


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As human-centered designers, its important to embrace your beginners mind; toapproach problems as a novice even when you already know a lot about them. Yourbeginners mind is eager to learn and willing to experiment! Take a ew minutes to answerthe questions below and then discuss your answers with your team. Be sure to tap intoyour beginners mind or the last question below.

1) What is your name?

2) Where do you work?

3) Why are you taking this course?

4) What would you like to learn during the course?

5) What would you like to be doing in 5 years?

6) Tell a story about the last activity that you tried or the rst time? Was it exciting or scary?How did being a novice help you?

IntroductIons & BegInner's mInd15 minutes01

acTiviTY

Fill h qi blw


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Its very important to be visual as a human-centered designer. Thinking visually activatesdierent parts o your brain and can help you get unstuck at key points in the creativeprocess. This ice breaker will help you get visual.

IceBreAker: vIsuAL teLepHone15 minutes02

acTiviTY

note

You will need at least three

team members for this

activity. Each team member

will need a blank piece of

paper and pen.

1

3

24

- Everyone in the group should write one

sentence (silly or serious) on the top o

your piece o paper

- Fold over the top o the paper to

hide the sentence

- Pass your paper to the person on

your right

- Unold the paper you just received to

reveal the sentence

- Draw a picture o what you see

- Fold your paper to hide the sentence

at the top, then old it again to hide the

picture below it

- Pass the piece o paper to the right


reveal only the picture (not the sentence)

- Write a new sentence below the picture,

describing what you see

- Fold the paper three times to hide the

rst sentence, then the picture, then the

last sentence

- Pass it to the right


reveal only the last sentence

- Draw a picture based on what you see.

- Fold the paper our times

- Pass it to the right

Repeat until your original paper returns to youUnfold it and see how much the story has changed

cl h xi


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ti

Each workshop is scheduled to last two

hours. Youll have about 1-2 hours o

readings each week in advance o the

Workshop. Ater Weeks 2+4, youll have

homework assignments as you prac tice

the human-centered design process in

your community.

Cd

Plot the workshop sessions on a

calendar. Mark dates that membersmight miss and plan accordingly or

reschedule. You will be conducting

community research in Weeks 2 and 4.

Weekend meetings might be best or

these two sessions.

SpcTry to secure a meeting space or the

ull 5 weeks o the workshop. Can you

hold the weekly workshop at someones

house, your school, oce, church?

ldship

Each week, a member o your team

will serve as the Weekly Leader. This

person will lead the weekly discussion

and acilitate the various activities. They

are also responsible or coordinating

with team members to bring required

supplies.

S gud us

We recommend that your group takes

a moment to set a ew rules or normsor how you would like the weekly

workshops to unction. Here are some

questions to get you going:

- How can you structure the weekly

workshop to ensure that an

environment o mutual trust and

respect is created?

- How should eedback (both positive

and negative) be communicated so

that each individual and the group get

the most out o it?

- Are there other rules that you canthink o which will make the weekly

workshops run more smoothly?

Suppis

Each team member should print out the

Workshop Guide and bring it to each

meeting. Remember, it isn't necessary

to print out the Weekly Readings, just

the Workshop Guide.

The Weekly Leader will be responsible

or organizing with the team to provide:

- Pens, pencils, markers, blank paper

- Post-it notes i theyre available;

i not, cut scrap paper into squares andbring tape to stick them on

the wall.

During Weeks 4+5, your team will

need to gather and bring protoptyping

supplies to the meeting. You'll get more

details later on this.

Shig

We've created a Google+ Community

where you'll post updates rom your

design team and learn what other

workshop groups around the world aredoing. See page 14 o this document or

instructions on how to sign up.

The Weekly Leader should guide this discussion. This course has a group-guided learning structureand will be most successul i you ollow as closely as possible to the guidelines below. Discuss eacho these guidelines and determine i there will be any problems and map out potential solutions.

LogIsItIcs10 minutes03

discussion

Wi y ta naYour team should select a name. Have un with the name and choose something that is distinctive and represents your team.

You'll use this team name to post updates to the Google+ Groups communit y.

team name

di


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oiwThe rst reading ("An Introduction to Human-Centered

Design") provided an overview o human-centered

design. The second reading ("Design-Thinking or

Social Innovation") discussed the human-centered

design process and its application to social

challenges. Some examples within the second reading

as well as the third reading ("Clean Team Case Study")

provided you with specic examples o how the

human-centered design process has been used to

create innovative solutions to real world challenges.

The Weekly Leader should guide this discussion. These questions are based upon the Week 1Readings. Feel ree to reer back to the readings on your computer (or i you printed them out)to reresh your memory.

HumAn centered-desIgn15 minutes04

discussion

di

1Depending on your previous experience and

knowledge, your learnings rom these readings will

be slightly dierent rom the other members o the

group. Take a ew minutes to briefy share your three

most interesting takeaways (that you prepared in the

workshop prep or this week) and any questions youre

still trying to gure out.

2As a group, analyze what makes "Human-Centered

Design" unique rom other problem-solving

rameworks. What aspects are similar to other

rameworks or problem solving? What aspects are

dierent?

3

As a group, share ideas on various social challengesthat you think could benet rom the application o

human-centered design. Are there types o challenges

where you think it would be more dicult to apply the

human-centered design process? Why?

a note for tHe weekly leaDer

Please prompt the group with reerences back to

the Week 1 Readings i your group needs a boost

during the discussion below.


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Iiw: 10 minutes (spend 5 minutes interviewing your partner and then switch roles)Interview your partner. Begin by understanding their morning commute. Not just about how they get there learn about howthey eel, what they wish or, what gets in their way, ideas or how they would go about improving their commute. Your job is toask great questions, listen, learn and don't be araid to ask Why?.dIscover

step 1

The best way to begin learning the human-centered design process is to do it ourselves. Divideinto groups o two people. I your workshop team has an odd number o people, one group canhave three people. Interview your partner and then switch. Someone should be keeping track otime and keeping the group on schedule with each portion o the activity.

desIgn A Better commutePage 1 o 305

acTiviTY

A few techniques you mig ht try:

- Try asking "Why?" i n response to five consectuive answers from your partner.

- Ask your partner to visualize their morn ing commute with a drawing or a diagram


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Bai: 10 minutesNows your chance to imagine new solutions to make someone elses lie better! Work with your partner and sketch 4-6 radicalnew ways to improve the commute. You should ocus on ideas or your partner and your partner should ocus on ideas or you.However, work collaboratively and try to come up with a ew ideas that might improve the commute or both o you. Dont worryabout being perect, draw your ideas quickly to capture them. Use more paper i you need it!

IdeAte

step 3

Ii : 5 minutesTake ve minutes to read over your notes rom the interview with your partner. Write down answers to thequestions below.

What are 3 unique aspects o your partners commute? What are 3 needs that your partner aces each morning?

IdeAte

step 2


acTiviTY


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rali ch: 5 minutesShare your avorite ideas with another team. Get eedback rom them. Dont sell your ideas nd out what they really think! Seei you can nd out what excites them about your ideas, and learn more about what they might wish or.

Notes

step 4

p: 10 minutesOk. You got some eedback rom another team. How do you want to revise your design to refect that eedback? Now it's time toprototype. Choose your avorite idea and work with your partner to quickly build a prototype.

prototype

step 5

IdeAte


acTiviTY

remember

Your prototype can be a model, a diagram, or a more detailed drawing. Dont be shy about going tangible itsgreat to grab some scissors, construction paper, tape and markers (or anything else around you!) and make that ideareal. In any way you can. This way you can share your brilliant design(s) with others!


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reFLect & sHAre10 minutes06

discussion

Congratulations on designing a great solution! Normally, you would continue to iterate on youridea, reconsidering elements o your design based on eedback you receive rom the community.Because time is growing short in this week's workshop, let's take a ew minutes to refect on what youlearned during this mini-challenge and during Week 1 as a whole.

rfTake 5 minutes to individually refect on the

ollowing questions and write your responses down

quickly in your notebook or on some Post-it notes:

What eedback did you get rom the other design

team during the "Reality Check"? Did your design

change as a result?

Based upon your experience during this mini

design challenge, why might the human-centered

design process be a useul problem solving

methodology or tackling larger social sector

challenges?

Acumen has a practice o sharing Ahas on

a regular basis. It is a way to refect on an

experience and gain more insight into both

the world around you and yoursel. "Ahas" can

be key takeaways, new perspectives on an issue,

memorable comments or questions, surprises,

challenges, or parting thoughts rom thisworkshop. Write down a ew Ahas.

shaNow come together with your ull workshop group:

Share your prototype with the group. Do you have

ideas or urther rening your idea based upon

the eedback you received?

Share and discuss your Ahas with the group.

Were there similar or dierent takeaways?

oPtIonal

Take pictures o your prototypes rom this

design activity to share online later. See p. 14

o this document or instructions on how to

participate in the Google+ Community.


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cHoosethe Weekly Leader or next week.

revIeW

materials needed or the Week 2 workshop: pens, paper,Post-it's, notebooks, camera/ mobile phone camera.

conFIrmlocation & time or the Week 2 workshop. A weekend meetingis advised or this session, as you will spend part o it out in thecommunity, doing research.

don't Forgetto do the ollowing between today and your Week 2 workshop:

- Join the "Human-Centered Design or Social Innovation"Google+ Community i you havent already done so(please see p.14 or instruction).

- Share your individual "Ahas" rom Week 1 and/or any photosrom the Week 1 workshop on the Google+ Community underthe category "Workshop Refections/Pictures".We suggest the ollowing title or your post:"Your team name_Your location_Week 1".

- Read Google+ Community posts rom the other participants

around the world.

reAdthe Week 2 Readings in advance o the Week 2 workshop.

prepArIng For Week 25 minutes06

homework


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pArtIcIpAte In tHe googLe+ communIty5 minutes07

homework

Participating in the online Google+ community will help you understand how teams aroundthe world are implementing human-centered design as they learn about it during this course.Depending on your amiliarity with Google+ we've outlined how you can sign up to participate.

I do not ha agl+ ail A

1Go to https://www.google.com/

2Find the red box that says "sign up" atthe top right corner.

3Fill in the required inormation andregister or a Google account.

4Once you are logged into your Googleaccount, click on "+(your name)" thatappears at the top let corner o yourscreen. For example i your rst nameis Jessica, it will appear as "+Jessica".

5

Once you have reached your Google+prole page, you can either uploadyour picture by clicking "Snap aphoto"/"upload an image" or simplymove on by clicking on the blue boxthat says "Finish".

I do ha a a aha gl+ b

1

Click here* and "Ask to join" theHuman-Centered Design or SocialInnovation community. The ull URL orthe community is listed at the bottomo this page.

1

Or Look or a button that says "Home"at the top let oyour Google+ prolepage. Scroll down the menu until youreach "Communities" in green.

Click on it. Within the box thatsays "Search or communities", type inHuman-Centered Design or SocialInnovation. Click on the button thatsays "Ask to join this community".

2

Wait or an email conrming you'vebeen excepted into the Google+Community.

ta a w i ia l hgl+ ci

1

When joining the "Human-CenteredDesign or Social Innovation"Community, you must read the "Aboutthis community" section on thecommunity home page. Please be sureto also read "A word rom our legalteam". We know the legal stu isn'texciting, but it's important. Trust us.

2

Browse the various sections o theGoogle+ community under "All posts".Some categories that you might nduseul include-"Tips or Google Community" (tips)-"Do's and Don'ts-"Syllabus"-"Homework"

oPtIonal

We have established a Google

map to visualize who is takingthis course around the world.The link to the Google Map ocourse participants and guide-lines or how to participate in thisdynamic map is posted under thecategory "Map - Who is takingthis course?" rom the Google+community page.

* https://plus.google.com/communities/111202940490879949292
https://www.google.com/https://plus.google.com/communities/111202940490879949292http://%20https//plus.google.comhttp://%20https//plus.google.comhttp://%20https//plus.google.comhttps://plus.google.com/communities/111202940490879949292/stream/e59c6006-f308-4cf2-965f-a62459265860https://plus.google.com/communities/111202940490879949292/stream/e59c6006-f308-4cf2-965f-a62459265860https://plus.google.com/communities/111202940490879949292/stream/e59c6006-f308-4cf2-965f-a62459265860https://plus.google.com/communities/111202940490879949292/stream/e59c6006-f308-4cf2-965f-a62459265860http://%20https//plus.google.comhttp://%20https//plus.google.comhttps://plus.google.com/communities/111202940490879949292https://www.google.com/

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