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Fall 2020 Welcome Back Inside the Library On September 8 th the library will move to Phase 4 of our reopening plan, which includes limited building access. Patrons may enter to browse the collection and borrow materials, or to use computers by appointment. No seating is available during this phase. Please note our hours have changed for the fall/winter. Our priority continues to be serving our com- munity while maintaining the health and safety of our staff and patrons. Below you will find further information on the protocols we have adopted. Please do not hesitate to contact me with your ques- tions or concerns We are happy to welcome our patrons back into the Library. In compliance with the Governor’s reopening guide- lines and in order to safeguard staff and patrons we have adopted the following safety directives: A maximum of 10 patrons will be al- lowed inside. Patrons will be required to make an appointment to come in to browse for a period of thirty minutes. Patrons will enter the library from the front entrance and will be required to sign in, wear masks, utilize disposable gloves, use hand sanitizer and practice social distancing. Patrons will exit the library from the side entrance. All library materials that have been touched are being quarantined for 96 hours. In order to avoid quarantining materials, we request that patrons wear disposable gloves when handling the collections. Patrons will not be able to browse or visit the Warren Room to access our newspaper and magazine collection. Computers and Wi-Fi Two computers will be available for pa- tron use in the public computer lab for 1.5 hours per day. In order to avoid disap- pointment, we encourage patrons to make an appointment to use the computers. The computer keyboard and the mouse will be covered with a disposable plastic cover that will be changed between patron use. Wi-Fi is available 24/7 inside and outside the library building. Other Services Printing, copying faxing and notary ser- vices will also be available. Fine Forgiveness Overdue fines for late materials will con- tinue to be waived. New Library Hours Due to budget cutbacks and the loss of staff, Massena Public Library hours have been reduced. Starting Tuesday, Septem- ber 8 th our hours are: Monday - Tuesday – Friday: 9:30am - 5:00pm (Inside browsing by appointment from 12:30pm-4:30pm, curbside services all day) Wednesday: 9:30am-8:00pm (Inside browsing by appointment from 12:30pm-7:30pm, curbside services all day) Saturday: 9:30am- 1:00pm (Inside brows- ing and curbside until 12:30pm) ~ Elaine Dunne, Library Director If you’d like to borrow materials from this room a staff member will retrieve it for you. All magazines and newspapers are available for checkout. The children’s area is open for browsing but all games, toys and activities are unavailable at this time. If you’re not comfortable with coming inside or wearing a mask, please consid- er using our curbside pickup service. (See below for more information.) Requesting, Borrowing and Returning Materials Patrons are encouraged to continue plac- ing holds using the online catalog (www.ncls.org) or by calling the Library at (315)769-9914 for staff assistance. Please place all returned library materials in the drop box by the front door. When inside the library, patrons will checkout at the Circulation Desk. Please place your library card with barcode face up on the countertop for staff to quickly scan and access your account. Curbside Service Patrons can place materials on hold through the online catalog, or they can call the library for assistance with their needs. Patrons will be notified by staff phone call when their item is available for pick up during library hours. Patrons should call library staff from the library parking lot when they arrive for their pick up. Library staff will check out their materi- als, place them in a bag and put it outside the door. Patrons should wear a mask and main- tain social distancing from other patrons when outside the library.
