Welcome Dr. P. Narayana

Hon’ble Minister for Municipal Administration & Urban Development, Urban Water Supply and

Urban PlanningGovernment of Andhra Pradesh

IT/Software Modules available in

Municipal Services

Agenda

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eSuvidha Project Implementation

Recent Initiatives

Need for Re-Design of eSuvidha Project

Current Status of Proposed Solution

eSuvidha project – Municipal E-Governance Initiative

Andhra Pradesh – First State to implement State-wide Municipal E-Governance solution

Project conceptualized to computerize functions of all ULBs and project launched in 2004

16 modules developed covering all municipal functions

Interface with Citizen Service Delivery Channels (E-Seva/

MeeSeva Centres) for Property tax and Water tax collection

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eSuvidha system developed in decentralized mode

and deployed in 13 servers at district headquarters

(District Data Centers)

Urban Local Bodies (ULBs) in each district connected

to District Data Center (DDC) using to 2 Mbps lines

DDCs are connected to Network Operating Center

(NOC) at Head Office with 2 Mbps line

eSuvidha project – Municipal E-Governance Initiative

Enter Login Enter Login ID & ID & PasswordPassword

Enter Login Enter Login ID & ID & PasswordPassword

Overview of eSuvidha Application

Overview of eSuvidha MODULES

Municipal Management Information System

E-Municipal Administration System

Administration &

Establishment

Town planning

Accounts

Public Health

RevenueEnginee

ringUPA cell

Finance and

Accounts

Grievance Redressal

cell

File Movement

Finance and

Accounts

Building permission and Town

planning

Births and

Deaths

Solid Waste

Management

D&O trade

licenses

Court Cases

Property tax

Vacant land tax

Water tax and

Connections

Assets and

Inventory

Project &

Works

Water tax &

connection

Schemes

System Administrat

ion

Senior managerial Staff and Commissioners

ULB section

E-Suvidha Modules

Advertisement Tax

Suvidha Project - End User Utilisation

• The eSuvidha system is under-utilized due to various reasons

such as – Out dated IT infrastructure (deployed in 2003)

leading to improper functioning of the system– Lack of integration between different modules– System developed to work in Intranet mode for back

office functioning of ULBs and lacks citizen focus– Non digitization of manual records

– Not suitable for re-engineering in tune with changing rules and requirements

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Suvidha Project - End User Utilisation

Present Status of e-Suvidha Project

 

• Property Tax (69 ULBs),

• Vacant Land Tax (22 ULBs),

• Water Tax (45 ULBs)

• D&O Trade Licenses (15 ULBs)

Coverage of e-Suvidha Project

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Total Covered

        Municipal Corporations .. 13 10*

        Municipalities .. 98 59**

        Total No. of ULBs in AP .. 111 69

* Visakhapatnam, Vijayawada, Guntur Corporations

use separate systems

** Implementation in newly constituted ULBs is in progress

Suvidha Project – Recent Initiations

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In 2013-14, the eSuvidha Application software and database has been centralized through virtualization.

Online Payment of taxes through payment gateway has been implemented

Digital Signature enabled issue of Birth and Death Certificates implemented through Meeseva Centres

Online Legal Case Management System (OLCMS) developed by CGG implemented in ULBs to monitor status of legal cases

Municipal services through Meeseva Centres

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• New Municipal Citizen Services launched in 2013

through

Mee Seva Centers (State Service Delivery

Gateway Project) for following services:

• Trade License

• Renewal of Trade License

• Property tax assessment

• Sub division of property tax

• Change of name in property/title (Mutation)

• Building Plan Permission

• Property tax exemption

• Property tax vacancy remission

Municipal services through mee seva

• Unified Birth & Death software developed by NIC – same software for Greater Municipal Corporations, Municipal Corporations, Municipalities and Gram Panchayats http://ubd.ap.gov.in:8080/UBD/ • Existing Birth & Death data (80 lakh records) migrated from Suvidha system to UBD system deployed at State Data Center (SDC)• Digital keys issued and Training provided to all Commissioners, Municipal Health Officers• 35 lakh certificates digitally signed and issued through Meeseva Centres• Certificates delivered through Mee Seva Centers

• Under Category-A - Within 15 minutes, if digitally signed data available• Under Category-B – Within 5 days after record verification

Redesign of e-Suvidha Project

• eSuvidha Project will be redesigned with Centralised Portal for online payment of taxes, non-taxes, fees, charges, etc.

• Online submission of applications, issue of certificates with digital signatures

• Enable “Anytime, Anywhere” access to services through internet.

• Implementation of easy payment options through payment gateway

• Single Window services through Citizen Facilitation Centers at ULBs

• Interface with Citizen Service delivery channels such as eSeva/MeeSeva, APOnline, Banks etc.

• GIS Integration and monitoring to plug revenue leakages

• New system to cover all Municipal Corporations/Municipalities

Overview of proposed solution

Integration of existing applications

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• New system will be integrated with software systems implemented outside Suvidha system

o Double Entry Accrual Based Accounting System (DEABAS) developed by Center for Good Governance (CGG) and

implemented in all ULBs

o Unified Birth & Death Registration System

o Online Legal Case Management System (OLCMS) developed by CGG and implemented in all ULBs

Status of new E-Governance Project

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• To be implemented through AP Municipal Development Project

(APMDP) funded by the World Bank at a cost of Rs. 40.75 cr.

• Project Management Unit (PMU) has been set up by KPMG to

study o AS IS Studyo Prepare Business Process Reengineering (BPR) to align business processes with IT o Undertake bid management to select System Integrator (SI) to design, develop, implement and maintain the new system for three years

Status of new E-Governance Project

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• • M/s KPMG has been appointed as PMU consultant for

Preparation of DPR, RFP , Bid Management and Monitoring of implementation

• M/s KPMG submitted the As – Is Study Report and Detailed Project Report, which was reviewed by Committee as well as by World Bank

• Draft RFP prepared by KPMG placed before APMDP steering committee

• Committee suggested to prepare 2 separate RFPs for AP and Telangana

• World Bank issued NOC for two RFPs.

• Final RFPs to be placed before APMDP Steering Committee and issue the bids after receipt of Administrative sanction from Govt.

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• Circulars & Proceedings kept online with link from CDMA website

•Online formats designed for submission of data pertaining to

• Street lights, Solid Waste Management

• Collection of taxes

• Energy Savings

• Household water supply connections

• Municipal Works

• Town planning issues

• Unified communication with field officers (SMS/Email/Online Docs)

Suvidha Project – Recent Initiatives

E-Gov AWARD FOR DEABAS SYSTEM

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• Double Entry Accrual Based Accounting System

(DEABAS)

successfully implemented in ULBs as mandated under

13th Finance

Commission Recommendations

• Software developed by CGG and Implemented through

Regional

Chartered Accountant (RCA) Firms

• The Project won prestigious Award for “best e-

governance Project in

Andhra Pradesh during e-India 2012”

• Web sites developed for all ULBs and their Financial

details kept

online for public scrutiny under Public Disclosure Law

Thank YouThank You