Welcome AddressMr. Musa F. IstifanusPermanent Secretary, Federal Ministry of Communications
Goodwill MessagesRepresentatives of Foreign Missions,
Development Partners, NITDA & GBB
Opening SpeechBarr. Abdur-Raheem Adebayo ShittuHonourable Minister, Federal Ministry of Communications
Keynote AddressMr. Boss MustaphaThe Secretary to the Government of the Federation (SGF)Chairman, Presidential Committee on e-Government
Official Launch of the Nigeria e-Government Master Plan Mr. Boss Mustapha
The Secretary to the Government of the Federation (SGF)
Chairman, Presidential Committee on e-Government
PLENARY SESSION: FORWARD LOOKING ON PRIVATE SECTOR’S ROLE IN E-GOVERNMENT MASTER PLANMr. Tope FashedemiDirector, e-Government Department, Federal Ministry of Communications
Mr. D. I. ArabiDirector General, Bureau of Public Service Reforms (BPSR)
Mr. Sunday FolayanPresident, Internet Service Provider Association of Nigeria (ISPAN), Immediate Past President, Nigeria Internet Registry Association (NiRA)
Dr. Tayo AdulojuChief Operating Officer and Senior Fellow, Public Policy & Strategy Management at Nigerian Economic Summit Group (NESG)
CLOSING REMARKS / VOTE OF THANKS
Mr. Tope FashedemiDirector, e-Government Department, Federal Ministry of Communications
Welcome Back to
the Capacity
Building Workshop
on eGovernment
4:30am
Agenda
OVERVIEW OF E-GOVERNMENT:
A CATALYST FOR PUBLIC SECTOR
EFFICIENCY & PRODUCTIVITY
IN NIGERIA
By
Mr. Temitope FASHEDEMI(Director, e-Governance)
Federal Ministry of Communications
• Background
• Public Service
• e-Government
• e-Government Framework
• e-Government as a Reform Tool
• Expected Outcomes
• Conclusion
PRESENTATION OUTLINE
© 2018 Federal Ministry of Communications
• The primary purpose of Government is to ensure the Welfare
and Security of all Citizens – (Nigerian Constitution)
• It is a fundamental requirement for government to build trust
with citizens as the absence of trust may result in undermining -
the rule of law; legitimacy of government decisions; support for
government policies etc.
• Government is generally expected to respond to social change,
address public concerns and manage public funds efficiently.
• These expectations are now highly pronounced with the growth
and widespread adoption of Information Communication
Technology (ICT).
BACKGROUND
© 2018 Federal Ministry of Communications
• The Public Service is the machinery through which Government
delivers on its Policies and Programmes.
• The Public Service serves as the institutional memory to ensure
continuity in governance.
• Recently, top government functionaries (including Mr. President)
have lamented the decline in productivity of the Public Service.
• Resulting in issuance of several “Executive Orders” – (e.g. EO-
001 ‘to improve Ease of Doing Business’) - to be implemented by
Public Servants?
• Are we adding value?
PUBLIC SERVICE
© 2018 Federal Ministry of Communications
Are we adding Value?
• What is Value Adding/Addition?
• What is required for Value Addition?
• What happens when there is no value added?
PUBLIC SERVICE
© 2018 Federal Ministry of Communications
Are we adding Value?
PUBLIC SERVICE
© 2018 Federal Ministry of Communications
Can’t happenPerfect
(Spot On)
Stop Activity
- Reduce
- Integrate
- Simplify
- Eliminate
Non
Value
Added
Value
Added
Unnecessary Necessary
Expectation from good Public Administration
• Successful policy outcomes
• High quality of services
• More efficient use of public funds
• More efficient government processes
• Greater engagement with citizens and businesses
• Improvements in various performance indicators etc.
• Committed, Motivated and highly effective workforce.
PUBLIC SERVICE
© 2018 Federal Ministry of Communications
What is e-Government?
• e-Government is the use of ICTs as a tool tofacilitate improved service delivery betweengovernment and its ‘customers’
• UN: Utilizing the Internet and the world-wide-webfor delivering government information and servicesto citizens
• EU: The use of ICTs in public administrationscombined with organizational change and new skillsin order to improve public services and democraticprocesses and strengthen support to public policies.
E-GOVERNMENT
© 2018 Federal Ministry of Communications
• National ICT4D Strategic Plan– Commisioned by NITDA in 2003
– Collaboration with UNECA
– Published in 2010
• Nigerian National e-Government Strategy– Published in 2011
– Key into NEEDS (2011 – 2015)
• Delayed Completion/ Lack of diligent implementation– Fluid and rapidly changing ICT/Telecommunications environment
– Most of the underlying assumptions had changed
– eGovernment treated as a sector in ICT4D plan (like Health, Education etc.)
– While identifying PPP as best practice, the e-Govt aspect was essentially
outsourced with no direct oversight by any government entity
– The document was essentially left unimplemented…
e-Government (Earlier Attempts)
© 2018 Federal Ministry of Communications
Mandates of the Ministry of Communications
o Facilitate universal, ubiquitous and cost effective access tocommunications infrastructure throughout the country
o Promote the utilization of ICT in all spheres of life tooptimize the communications infrastructure – digitalcontent creation, domestic software applications and thedelivery of private and public services over the Internet
o Promote and facilitate the development of the ICT industryand increase the contribution of the ICT industry to GDP
o Utilize ICT to drive transparency in governance andimprove the quality and cost effectiveness of publicservice delivery in Nigeria
Recognition of Importance of e-Government
© 2018 Federal Ministry of Communications
Economic Recovery and Growth Plan (ERGP)
“Leverage Technology to improvePublic Service productivity byimplementing e-Government acrossall government bodies”.
Recognition of Importance of e-Government
© 2018 Federal Ministry of Communications
• Benefits of e-Government include:
– Improved Public administration
– Enhanced Transparency & Accountability
– Efficiency in Service Delivery
– Cost Savings
– Improved Economic Development
– Promote the growth of ICT sector
E-GOVERNMENT
© 2018 Federal Ministry of Communications
ICTs in Government: MDA websites standardized
© 2015 Federal Ministry of Communication Technology
23© 2018 Federal Ministry of Communications
E-GOVERNMENT – Success Stories
Before After
▪ Company Registration Portal implemented in partnership with Ministry of Industry, Trade & Investment.
▪ CAC services (Company registration, Name search etc.) can now be accessed online, 24/7 from anywhere in the world.
▪ CAC Online Registration portal is also based on the shared platform.
▪ The FMCT launched a single window portal access for Citizens to gain access to Government information and services
▪ 1-GOV.NG infrastructure provides a secure and reliable platform for this portal along with all other websites of Government agencies
© 2015 Federal Ministry of Communication Technology
ICTs in Government: 1-GOV.NG enabled services
24© 2018 Federal Ministry of Communications
E-GOVERNMENT - Success Stories
▪ Government Wide Messaging and Collaboration
▪ For the first time in Government History, Civil Servants in Ministries have access to secure email services for improved productivity
▪ eCouncil is an Electronic Document Management and Automation System for the Federal Executive Council –
▪ 1-GOV.NG infrastructure provides a robust record keeping and memoranda generation system that improved executive efficiency across all Ministries
▪ Connected Government
▪ Pilot group of Civil Servants in select Ministries have access to toll free intercom services and video conferencing for better collaboration and productivity
© 2015 Federal Ministry of Communication Technology
ICTs in Government: 1-GOV.NG enabled services
25© 2018 Federal Ministry of Communications
E-GOVERNMENT - Success Stories
ICTs in Government: 1-GOV.NG enabled services▪ Over 5 million international passengers are processed through
Nigeria’s airports annually
▪ 1-GOV.NG infrastructure provides real-time connectivity between border control points, airports and a central processing server as well as with oversight systems within the Security Agencies
▪ The Nigerian Government provides bridging assistance for the transportation of petroleum products to maintain uniform prices across the country
▪ Over 1,000 trucks are processed daily. All transactions are processed in real time over 1-GOV.NG
▪ The Federal Road Safety Commission has improved turn around time on drivers license processing (renewals and issuance) through the deployment of over 300 Licensing Centers Nationwide
▪ 1-GOV.NG infrastructure is supporting all centers through real time connectivity to the FRSC Head Office
© 2015 Federal Ministry of Communication Technology
26© 2018 Federal Ministry of Communications
E-GOVERNMENT - Success Stories
▪ The Nigerian Customs Service recently deployed a Pre-Arrival Assessment Report system to improve speed and reliability of clearing imported goods.
▪ 1-GOV.NG provides connectivity services to support the 24/7 Helpdesk platform
e-Government Vision
© 2018 Federal Ministry of Communications
World Class Government
Competent
Government
Transparent
Government
Service-oriented
Government
Sharing CollaborationCommunicationOpenness
Efficient
Government
Nigerian e-Government Master Plan
Nigerian e-Government Master Plan
© 2018 Federal Ministry of Communications
Policies
& Strategies
5 Policies 10 Strategies
Committed & Visible Leadership1. Establish the Presidential
Committee on e-Government
2. Identify e-Government
Champions
Mass Literacy of ICT &
e-Government
3. Expand Capacity Building of
e-Government
4. Publicity of e-Government
Initiatives
Substantial and sustained
Budget for e-Government
5. Draw Special Budget on e-
Government
6. Create Variety of Funding
Sources
Global Standard e-Government
Infrastructure & Service
7. Develop Adequate
Infrastructure & Application
8. Strengthen R&D and Education
in ICT
Government Process
Reengineering
9. Establish Legal Framework
for e-Government
10. Establish Organizational
Framework for e-Government
Vision World Class Government
Attributes Transparency Efficiency Quality of Service
Objectives Enhanced Presence Transactional Presence Connected Presence
• It is pertinent to make clear that e-Government is not an end in
itself, but a tool to facilitate better government (i.e. Public
Administration)
• The expected promise of e-Government will not be achieved by
just introducing ICT in government, but by using ICT as a tool to
transform the structures, operations and culture within
government.
e-Government as a Reform Tool
© 2018 Federal Ministry of Communications
e-Government as a Reform Tool
Public Service Reforms
e-Government
It is interesting to note that
Reform and e-Government share
a symbiotic relationship viz –
Reform (Change Management) is
necessary for e-Government to
deliver on its promised outcomes
E-Government is an enabler of
Reform (improved performance
of the public service).
e-Government as a Reform Tool
© 2018 Federal Ministry of Communications
Mutually Reinforcing
e-Government Framework – Reform Agenda
© 2018 Federal Ministry of Communications
World Class Government
Competent
Government
Transparent
Government
Service-oriented
Government
Sharing CollaborationCommunicationOpenness
Efficient
Government
Enterprise
Content
Management
EPIC Culture
EnterpreneurshipCulture &
CommercialOrientation
Welfare &
Benefit
Packages
e-Government Masterplan - Implementation
© 2018 Federal Ministry of Communications
e-Government Master Plan - Implementation
© 2018 Federal Ministry of Communication
Subsystems Components 25 Initiatives
Social Subsystem
Governance
1. Establish Presidential Committee on ICT/e-Government
2. Develop a talent pool of e-Governance champions
3. Develop capacity building program
4. Conduct publicity campaign for e-Government
5. Develop Information Access Center
6. Expand education in ICT and enhance quality of ICT education
Financial Resources7. Create and utilize e-Government promotion fund
8. Funding through a variety of financing instruments
Legal and Regulatory
Arrangement
9. Laws necessary for e-Government
10. General laws for the information society
Organizational Structure11. Build the dedicated organization structure for e-Government
implementation
Technical
Subsystem
Infrastructure & Technology
12. Improve Government Integrated Data Center
13. Develop e-Signature/Authentication
14. Establish Standard Software Framework for e-Government
Service Application
15. e-Finance (GIFMIS/SIFMIS)
24. Seamless Government System
25. Public Information Sharing System
16. e-Procurement
17. e-Taxation
18. e-Customs
19. e-Education
20. e-Health
21. e-Agriculture
22. e-Immigration
23. e-Voting
e-Government Master Plan - Implementation
© 2018 Federal Ministry of Communication
e-Government Master Plan – Expected Outcomes
© 2018 Federal Ministry of Communication
Components Classification KPIs (expected)
e-Government
Development Index
Online Service Index
Emerging(1) government documents (e.g., policy, legislation)(2) linkage with other agencies(3) providing news and information directory
Enhanced
(1) interactive online services available(2) downloadable civil application forms(3) video services(4) multi-language services(5) partial online applications (eg., online request, post service)
Transactional
(1) online applications(2) authentication services(3) e-voting(4) downloadable/up-loadable forms(5) issuance of various certificates and licenses
Connected
(1) Web2.0 available(2) facilitating communications with citizens(3) integrating multi-agencies services(4) tailored e-services for(5) citizen’s whole life and citizen’s engagement
Particular Issues
Environment(1) information and services available on environment issues(2) engaging citizens into environment issues.
Openness(1) open portal for public information(2) open data site and its related legislation and institutions(3) open data directory and index available
Telecommunication Infrastructure Index
(1) PC penetration(2) Internet users(3) telephone line(4) mobile subscription(5) fixed broadband(6) fixed internet subscription
Human Capital Index(1) adult literacy(2) school gross enrollment rate
e-Participation Index
e-Information: policy available online(1) provide information to facilitate citizen’s engagement(2) notice of online policy forum schedule(3) online policy information
e-Consultation: online participation in policy(1) collect citizens’ opinion and provide feedback for citizen(2) online survey of public opinion(3) online chatting, instant message & blog
e-Decision: online policy making(1) engaging citizens in policy making(2) online forum, online petition & online voting.
e-Government Master Plan – Expected Outcomes
© 2018 Federal Ministry of Communication
One of Top Economies in the World
1. Better Quality of Life for All
2. Sustainable Economic Growth
3. Safe & Secure Lives
4. High Performing Government
Top 20 Countries in the UN E-GDI
NIGERIA e-Government 2020
World Class Open Government
Competent
GovernmentTransparent
Government
Service-oriented
Government
SharingSharing CollaborationCollaborationCommunicationCommunicationOpenness
Job Creation
Creative/Innovative Economy
Customized Service
Year GroupEGDI
Ranking
Online Service Index: UN SurveyGNI
RankingEmerging
(7%)
Interactive
(24%)
Transactional
(30%)
Networked
(39%)
2020 Very High 20th 100% 90% 80% 80% 20th
2019 High 50th 90% 80% 60% 70%
2017 High 75th 80% 60% 30% 50%
2014 Middle 141st 56% 36% 14% 30% 25th
2012 Low 162nd 58% 12% 10% 25% -
The overall purpose and rationale of the master plan for e-Government in Nigeria is to strengthen the transparency, the efficiency and
the quality of public administration service in line with the Economic Recovery and Growth Plan (ERGP).
CSF-1. Adopt the Master Plan of Nigeria e-Government as a National Agenda
CSF-2. Establish Presidential Committee on e-Government and Dedicated Organization Structure for e-Government Implementation
A supervisory committee shall be established directly under the Presidency CIOs shall be designated for central and regional e-Governments, thus creating streamlined support structure. Full involvement of Specialized e-Government technical support agencies including NITDA and GBB
CSF-3. Sustained Investment in e-Government – Budget & Funding Sources
Substantial provision in the national budget for e-Government/ICT implementation every year Create special promotion fund to build e-Government projects
CSF-4. Appropriate Institutionalization for Each Phase of e-Government Implementation
In order to sustain e-Government implementation, appropriate laws shall be enacted during each phaseensuring a positive enabling environment for e-Government.
CSF-5. Public Private Partnership
Efficient role division with the government taking care of e-Government policy making, IT companies providingtechnology and skills, and citizens actively participating are key factors in e-Government implementation andutilization
CSF-6. Change Management of Public Officers in Emerging ICT Environment
A scheme for change management in emerging environment needs to be developed to overcome resistancefrom the users which primarily caused by the fear of workforce reduction and the avoidance of usinginformation systems.
e-Government Master Plan - Critical Success Factors
© 2018 Federal Ministry of Communication
Functions of Presidential Committee• Provide the political will, overall leadership and serve as high-level
e-Government champions
• Ensure alignment of e-Government programs with overall
Government policy direction
• Promote e-Government as a National Agenda
• Ensure substantial and sustained Budget to drive implementation -
identify variety of funding sources
• Establish organizational framework for e-Government roadmap
implementation
• Promote the legislation of an e-Government Act
• Coordinate the implementation among the relevant MDAs to
ensure collaboration
• Resolve problems that may arise, including financial & legal
Nigerian e-Government Master Plan
© 2018 Federal Ministry of Communications
Presidential Committee on e-Government(proposed membership)
• Secretary to the Government of the Federation - Chairman
• Head of Civil Service of the Federation
• The National Security Adviser
• Hon. Minister of Communications
• Hon. Minister of Finance
• Hon. Minister of Budget and National Planning
• Hon. Minister of Industry, Trade and Investment
• Hon. Minister of Education
• Hon. Minister of Health
• Hon. Minister of Agriculture
• National Information Technology Development Agency
• Galaxy Backbone Limited
• National Executive Council (Representation from State Governments)
• Private Sector Stakeholder Representation
Nigerian e-Government Master Plan
© 2018 Federal Ministry of Communications
CBP: e-Government Courses/curriculum
1. Basic Courses: • Executive Course I (One Day)
• Executive Course II (Two Days)
• Professional Course (Five Days)
• E-Security Course (Five Days)
• Train-the-Trainers Course (Five Days)
2. Supplementary Courses• Principle of e-Government I – II
• Components & Promotion Strategies of e-Government
• Information Resource Management (IRM) I - II
• Laws and Institutions
• Country Case Studies on e-Government Development
• Safe e-Government I – VII
• Project Management/Product Development
Capacity Building Program
© 2018 Federal Ministry of Communications
Design Layout: e-Government Training Centre
Capacity Building Program
© 2018 Federal Ministry of Communications
Capacity Building Program
© 2018 Federal Ministry of Communications
Capacity Building Program
© 2018 Federal Ministry of Communications
From the foregoing we can deduce that e-Government is a
major enabler of any government reform as it helps to
achieve the following:
• Simplify administrative processes
• Improve transparency in government processes
• Helps to deliver services more efficiently
• Facilitate the integration of services and processes
across government MDAs
• Enable seamless interaction with government
Conclusion
© 2018 Federal Ministry of Communications
A Public Service that is:
Responsive to citizens and customers in the
implementation of Government policies, in an
efficient and seamless manner, using high-level
communication tools in a fully networked,
knowledge-based work environment through
effective utilization of Information Technology
and improved capacity and skill-set of the
workforce…
Conclusion
© 2018 Federal Ministry of Communications
Holistic adoption & implementation of e-Government
Resulting in
Cost Savings through economies-of-scale;
improved efficiency; enhanced transparency in
public administration while ensuring inherent
accountability as well as seamless interaction
amongst MDAs in delivery of government
services.
Conclusion
© 2018 Federal Ministry of Communications
Thank You
© 2018 Federal Ministry of Communications
www.galaxybackbone.com.ng
May 2019
Galaxy Backbone as a Technology
Platform for Implementing the e-
Government Master Plan
www.galaxybackbone.com.ng
Presentation Outline
Snap shot - National e-Govt Master Plan
Galaxy Backbone
Key Roles – Ministry, Regulator, Galaxy & MDAs
Implementing – Digital Transformation
About 1-Gov.ng - Technology Enabling Platform
Our Offer
www.galaxybackbone.com.ng
Snapshot - National e-Government Master Plan
Policies Strategies Initiatives1. Powerful
Leadership
1. Establish the Presidential Committee
on ICT/e-Government
1) Establish Presidential Committee on ICT/e-Government
2. Identify e-Government Champions 2) Develop a talent pool of e-Government Champions
2. Mass Literacy
of ICT & e-
Government
3. Capacity Building on e-Government 3) Develop capacity building program
4. e-Government Publicity 4) Conduct publicity campaign for e-Government
5)Develop Information Access Centre
3. Enough
Budget for e-
Government
5. Special Budgeting on e-Government 6) Create and utilize e-Government promotion fund
6. Create Variety of Funding Sources 7) Funding through a variety of financing Instruments
4. Global
Standard e-
Government
Infrastructure
& Service
7. Develop Adequate
Infrastructure &
Applications
8) Improve Government Integrated Data Centre (GIDC)
9) Develop e-Signature/Authentication
10) Establish Standard Software Framework for e-Government
11) e-Finance (GIFMIS/SIFMIS)
12) e-Procurement
13) e-Taxation
14) e-Customs
15) e-Education
16) e-Health
17) e-Agriculture
18) e-Immigration
19)e-Voting
20) Clean Civil Servant
21) Public Information
Sharing System
8. Strengthen R&D and Education in ICT 22) Expand education in ICT and enhance quality of ICT education
www.galaxybackbone.com.ng
Key Roles – Ministry, NITDA, MDAs & Galaxy
Ministry NITDAMDAs
+ Galaxy
Backbone
www.galaxybackbone.com.ng
Purpose - Galaxy Backbone
To be the leading enabler of digital
inclusion in Nigeria and Africa
Provide connectivity,
infrastructure and transversal
applications and services to
public institutions and rural and
underserved communities
Galaxy Backbone drives national
development through the
provision of pervasive ICT
infrastructure and services to
public institutions, underserve
communities and other
stakeholders
Established by the Federal
Government in 2006. Registered as
Public Liability Company under the
CAMA
S T R U C T U R E
M A N D A T E
V I S I O N
M I S S I O N
www.galaxybackbone.com.ng
Scale - GalaxyBackbone
Largest Dedicated
Technology Platform
for
Public Sector
Whole of Government
Approach:UN Public Sector
Awards
Service Management: ISO 20000
Certified
Information Security: ISO 27001
Certified
www.galaxybackbone.com.ng
Scale – GalaxyBackbone Network
www.galaxybackbone.com.ng
Scale – GalaxyBackbone – Network Services
Application ITEM Total numbers
eLTE
Management System
1
DispatchSystem
1
Core network 1
Base station 9(Phase1)
+108(Phase2)
Dispatch
Server
Recording
Server
CG
Gateway
eOMC
eRRU &
Antenna
Base
Stations
Transmission
Network
Baseband Unit eBBU
Handsets
Mobile Office
Core Network
Board Backup
Push To Talk/Video
MIFI
Command Center Galaxy HQ
CPE
HD Camera&
Data access
Metro Coverage
www.galaxybackbone.com.ng
Scale – GalaxyBackbone Data Centre
• DC floor space of 298m2; 128 racks
• 2 (same) utility power feeds; 1:1 redundancy
• 1:1 backup generator power; 2:2 UPS IT
equipment power
• 640KVA total power; 6KW per rack rating
www.galaxybackbone.com.ng
Implementing - Digital Transformation
www.galaxybackbone.com.ng
Enabling - 1-Gov.ng Technology Platform
www.galaxybackbone.com.ng
Enablers – How Galaxy Helps
www.galaxybackbone.com.ng
Capabilities – How Galaxy Helps
www.galaxybackbone.com.ng
Experience it – 1-Gov.ng
www.galaxybackbone.com.ng
Examples – From Other Countries
Online presence for
the Kenyan
Government
Online presence for
the UK Government
To be your trusted advisor and partner in e-
Government implementation and technology.
Our Offer - Partnership
Advise
Rapid Proof of Concept/ Pilot Projects
End to End Project Management
IT Infrastructure and Integration
…In line with the e-Gov Master plan, NeGIF, GWEA, Standards, Guidelines
Regulations, GWEA, NeGIF, IT Project Clearance, PPA etc.,
FUNDING E-GOVERNMENT MASTERPLAN:
Delivered By:Chris Abhulimen
ICT Systems Thematic Group Lead
LEVERAGING PUBLIC-PRIVATE DIALOGUE AND PARTNERSHIPS
Agenda…
What is PPD?
A Short PPD Story…
E-Government Funding…
Public-Private Partnerships…
Leveraging Bonds…
Case Studies
What is a PPD?
Its ultimate function is to contribute to a prosperous economy by expanding market opportunities and enabling private initiative.
Public-Private Dialogue.
PPD refers to the structured interaction between the public and private sectors to promote the right conditions for private sector development or reform.
What is a PPD?
DiagnosticSolution
DesignImplementation
Monitoring
& Evaluation
Structured Dialogue Workable Reforms Reforms that Work
Engagement
Definition
Empowerment
Consensus Building
Filtering
Ongoing Support
Watchdog
Resources
Watchdog
Feedback Loop
Reform Process Example
A Short PPD Story…
TechpreneurPubsec
Techpreneur…A technology business concern
Pubsec…A dedicated government official
A Short PPD Story I:
Where do I
get
funds to start
this great Idea I
have?
Will the Governm
ent buy from me a
fter production or
just
import
What Governme
nt Policies or
Laws
enable or
hinder my
idea?
How can I hire
people with
the right Tech S
kills?
How do I scale
my Product/
Services locally?
Globally?
The Techpreneur…
A Short PPD Story II:
The Pubsec…
How do we
Drive Financial I
nclusion to
Base of the
Pyramid
Nigerians?
What Infrastruc
-ture should I
build that will
help universal
Access?
What Laws
can we pass
to enable and fa
cilitate the
Business Enviro
nment?
How can we
help Nigerians
create Local
Technology
that can compete
globally?
How do I
Digitalize my
Operations to
improve access
to information?
A Short PPD Story III:
The Roundtable…
How do we
Drive Financial I
nclusion to
Base of the
Pyramid
Nigerians?
What Infrastruc
-ture should I
build that will
help universal
Access?
What Governme
nt Policies or La
ws
enable or
hinder my
idea?
How can we
help Nigerians
create Local
Technology
that can compete
globally?
How do I
Digitalize my
Operations to
improve access
to information?
What Laws
can we pass
to enable and fa
cilitate the
Business Enviro
nment?
Benefits of PPD Facilitating investment climate reforms by supporting champions for reform, creating
momentum, and accelerating the reform process..
The most tangible benefits of PPD are the policy reforms it can precipitate. These can
include new legislation, the amendment or scrapping of existing legislation,
removal or simplification of regulations and controls, standardization of regulations,
and establishment of new institutions
Promoting better diagnosis of investment climate problems and design of policy
reforms. Governments that listen to the constraints of the private sector are more
likely to devise sensible prioritization plans and workable reforms..
Making policy reforms easier to implement. When entrepreneurs understand what a
government is trying to achieve with a reform package, they are more likely to accept
and work with the reforms in practice..
Promoting transparency, good governance, the openness and rigorous cost-benefit
analysis by setting an example of pressure of public scrutiny.
Funding e-Government: e-Government Projects have inherent challenges, complexities, and constraints
that are not mere technology adoption projects; they involve challenges that relate to
organizational transformation i.e. significant process re-engineering and
organizational change management that result in new ways of working for the
MDAs.
#Initiative 7 of the e-Government Masterplan. “Create and Utilize e-
Government Promotion Fund” deals with the e-Government funding from the
perspective of the government.
To-Be Model for this initiative is…
i. Aspire To Grow e-Government Funding to 1% of the National Budget.
ii. Create Informization Promotion Fund
iii. Separate e-Government Fund & Informization Fund and allocate to the various
ministries
#Initiative 8 of the e-Government Masterplan. “Funding through a variety of
Financing Instruments” deals with funding through private sector initiatives
To-Be Model for this initiative is…
i. Issuing Bonds (Domestic or Int’l Capital Markets)
ii. Public-Private Partnerships
iii. Other innovative funding models for e-Government (Outsourcing, Leasing, etc.)
e-Government Funding Modes There are 3 major ways or funding modes for e-Government Projects;
i. Government or Traditional Financing
ii. Outright Privatization
iii. PPP Based Financing
These 3 modes are always made available to Project Managers of e-
Government Projects and the decision made is typically dependent on what the
goal of the project is and we can examine this further.
The Government funded projects are the first thinking when it comes to the
deployment of resources for e-Government Projects and this is typically drawn
from the National Budget.
Outright Privatization have been used in Nigeria in the deployment or
management of some national assets but this takes ownership and control out
of the hands of Government for a critical Asset like ICT.
Public-Private Financing modes have been used in scenarios where
government seeks to leverage the private sector funds and expertise while
sharing the risks and rewards of the project. It has varying useful application
modes.
e-Government Project Drivers The Critical Success Factors related to e-Government
implementation are focused around three key drivers: the Process,
the People, and the Technology or ICT Asset.
These 3 drivers are impacted differently irrespective of the
Funding Model Considered.
Under the Technology or ICT Asset we must consider the
following;
- Ownership
- Technical Risks
- Operation & Maintenance
Under the People or Organization we must consider the following;
- Change Management
- Strategic Leadership
- Project Management
Under the Processes we must consider the following as well;
- Risk Management
- Project Evaluation
- Procurement Management
Project Goal Vs. Funding Model
Traditional Privatization PPP Based Financing
Technology Ownership
Technical Risks
O & M
Owned by Govt.
Technical risks borne by Govt.
Operated & Maintained by Govt.
Owned by private partner
Risks borne by partner
O & M by Partner
Owned by SPV/Partner or shared
Risk Borne by SPV or Partner
O & M by Private Partner
People Change
Management
Strategic
Leadership
Project
Management
Government to address significant
change management.
Government must provide overall
strategic leadership
Technical Management by
government Team
Fully outsourced. Limited
change mgt. in govt.
Privatization requires
leadership at top level
Project Mgt. is partner’s
sole responsibility
SPV supports govt. agency in
managing change management
SPV-led joint governance model
requires innovative partnership
Technical management by SPV &
Private Partner’s Experts
Process Risk
Management
Project
Evaluation
Procurement
Management
Limited risk identification and
management
Economic evaluation mainly on
policy principles
Traditional procurement approach
based on government rules
In-depth risk management
approach.
Market-based evaluation
based on risk & returns
Market-based procurement
approach
In-depth risk assessment approach
from both public & private views
Joint evaluation to address market
and public policy objectives
Innovative procurement models/
flexible approach based on needs
Considerations To Funding e-GovernmentWhen looking to fund e-government projects, governments need to evaluate
potential projects by:
o Undertaking a traditional cost benefit analysis and discounting to present value;
o Focusing on the underlying cost effectiveness of the project in terms of the ability to produce outputs more effectively than existing
arrangements;
o Evaluate whether the project constitutes a fundamental building
block for long term development;
o Focus on how important the need for the project is in terms of
ensuring access for all;
o Look at projects not only in financial terms, but also in terms of social
outcomes and social benefits, which include more professional development opportunities.
Public-Private Partnership Models…Private sector funding can be sourced using a variety of funding and revenue models.
There are reasons why this should be a viable option;
The private sector can:
bring skills and know-how;
enhance the efficiency of service delivery;
insulate upcoming operations from political intervention;
make the project more responsive to the public’s needs and preferences.
Under Public Private Partnership arrangements, the private sector builds finances
and operates public technology infrastructure and platforms. Various financing
schemes exist from soft and development assistance loans from donor/multilateral
aid agencies to partnerships and outsourcing deals with private third party vendors
under special financing schemes (e.g., the Build-Operate-Transfer or BOT scheme)
that can minimize the initial cost to government.
A variation of this is the Build-Transfer-Operate (BTO) model, under which title
transfers to the government when construction is completed. Finally, with Build-
Own-Operate (BOO) arrangements, the private sector retains permanent
ownership and operates the facility on contract. or example, in case of greenfield
projects, options such as build, own, operate, and transfer (BOOT) are also
available.
Public-Private Partnership Models II…
External Software Licensing
Mobile Subscription Services
Prepaid Cards
Crowd Funding and Crowd Sourcing
Issuing Bonds…
FGN Bonds are debt securities (liabilities) of the Federal
Government of Nigeria (FGN) issued by the Debt Management
Office (DMO) for and on behalf of the Federal Government.
Governments, both sovereigns and sub-sovereigns, can finance
e-government projects by issuing bonds, on either the domestic
or international capital markets. Bond financing is cheaper than
bank loans.
This mechanism of financing allows the FGN to obtain all the
funds they need up-front through the bond offering and are not
subject to partial repayments, as in the case of bank loans, and
which repayments are based on a bank’s monitoring of their
project construction progress.
The FGN with the partnership of the Private sector players can
issue ICT-Linked or e-Government-Linked Sovereign bonds that
the performance tied to the deployment of Technology for e-
Government
Types of Bonds…
Governments can also issue Project Revenue Bonds, which are not backed by the full faith and credit of the
issuer, but are secured only by the expected stream of revenue from the project being financed.
Governments can also issue Dedicated Revenue Bonds, with these bonds, bond repayments are guaranteed by a
particular revenue stream, which is unrelated to the project being financed. A sub-sovereign for instance, may issue
such a bond and back it by the pledge of funds from expected intergovernmental transfers, or by specific tax
revenues such as Sales, Income or Petroleum taxes
Governments can also issue GDP-linked bonds to fund e-
government strategies, whose repayment value or the coupon (annual interest payments) would be linked to
nominal or real GDP growth.
Case Study 1- PPD: NASSBER
The National Assembly Business Environment Roundtable (NASSBER) was created as a platform for the legislature and
the private sector to engage, deliberate and take action on a framework that will improve Nigeria’s business environment
through a review of relevant legislations and provisions of the Constitution
This assignment was triggered by the desire and necessity to improve the ease of doing business in Nigeria.
NASSBER is a partnership between the National Assembly,
Nigerian Economic Summit Group and Nigeria Bar Association’s Section on Business Law, supported by the defunct ENABLE II
programme of the UK Department for International Development (UK-DfID).
A diagnostic review of current and proposed laws relevant to
the business environment in Nigeria and the key institutions involved
It was commissioned as a report that led to a Roundtable and now the formal establishment of the NASSBER which is now a st
anding group.
Case Study 2 PPD-PPP: NiRER The Nigerian Renewable Energy Roundtable (NiRER) is an action-oriented
partnership of relevant stakeholders, that are committed to resolving the
issues and bottlenecks that limit the expansion of the on-grid and off-grid
renewable energy market in Nigeria.
It started from a report commissioned by the Sustainability Policy
Commission on the True Cost of Electricity in Nigeria sponsored by the
Henrich Boll Foundation.
NiRER is a partnership of government ministries, departments and agencies
(MDAs), the private sector, intergovernmental and civil society organizations,
etc.
NiRER was formally inaugurated on 20th June, 2017 by the then Acting
President of the Federal Republic of Nigeria, Prof. Yemi Osibanjo, at the
Banquet Hall of the State House, Abuja.
NiRER supports fast action that delivers benefits on several fronts at once; i.
e. access to low-cost finance, equipment standards & quality control, skills &
market development, energy efficiency, fiscal & monetary incentives, polic
y analysis
Case Study 3- PPP: TSA-REMITA
The Treasury Single Account (TSA) is celebrated as one of the most
significant initiatives undertaken by any government in Nigeria to promote
accountability, transparency and fight corruption in the management of
public funds.
An initiative which started in 2011 with minimal implementation and mixed
results. In 2015, President Muhammad Buhari’s administration mandated
the full and comprehensive implementation of TSA across all Federal
Government MDAs without any exception.
The TSA which is a Public-Private Partnership Business Model between the
Federal Government and Systemspecs allows Systemspecs to deploy their
payment platform REMITA to collect Federal Government Revenues for a
flat fee of N150
Remita is an electronic payment platform that helps the TSA with all
government collections which are linked to a single treasury account.
The consolidation of government cash resources should be comprehensive
such that it contains all government cash resources, both budgetary and
extra-budgetary. This means that all public revenue irrespective of
whether the corresponding cash flows are subject to budgetary control
According to reports monitored from the Systemspects website REMITA
processes $30 billion worth of transactions annually!
Interactive Q & A
Bunmi [email protected]
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What is Invention, Innovation &
Creativity?
91© 2019. Bunmi Okunowo - [email protected]. Systemic Approach to Developing e-Govt Projects
Creativity on the other hand is the application of our mind of imagination to a problem. It is applied imagination to invention or innovation
Invention is the creation of something that never existed before
While Innovation is the useful application of an invention or possibly the combination of an existing ideas in some new and useful way.
© 2019. Bunmi Okunowo - [email protected]. Systemic Approach to Developing e-Govt Projects
Case studies of Breakthrough Innovations in Government in US
92
© 2019. Bunmi Okunowo - [email protected]. Systemic Approach to Developing e-Govt Projects
• The company called Parkmobilein US
93
One example of Innovation in Government: Case study
• US Govt Ministry: Department of Transport
• Solves the following needs:
– The problem of finding parking space
– Parking violation and penalty
– Missing important appointments or business meetings
– Government revenue leakage
– And so on and so forth© 2019. Bunmi Okunowo - [email protected]. Systemic Approach to Developing e-Govt Projects
Let’s Look at The Five Conditions for Developing e-Government Projects
94© 2019. Bunmi Okunowo - [email protected]. Systemic Approach to Developing e-Govt Projects
Existence of feedback loopsExistence of feedback loops
Ability to experimentAbility to experiment
Ability to replace outdated
infrastructure
Ability to replace outdated
infrastructure
Existence of incentives for
product or service improvement
Existence of incentives for
product or service improvement
Existence of budget constraints
for end users
Existence of budget constraints
for end users
While watchdog groups can fiercely criticize experiments, public officials must know that without
experiments, risk and wastage is higher. Leaders must behave like venture capitalists by placing small
bets based on a theory about the future and using those bets to guide subsequent actions.
If an experiment is successful, a new challenge is revealed—namely, phasing out the old
product or service. While this is difficult to do in public sector, it must be noted that a full
value is never realized unless the old system/infrastructure is phased out.
1
2
3
4
5
Once the experimental infrastructure is in place, it should be no surprise that
strong feedback loops between the citizens and public servants are required
to motivate investment into and adoption of the right innovations.
Government employees can be motivated by the mission of the
work or by recognition for doing it. The executives must ensure
that motivation is appropriately aligned with the goals of the MDAs.
Budget constraints should force prioritization. Leaders
should ensure that the constraints exist for end users in
order to motivate the appropriate prioritization.
Next is the Framework for Developing New Ideas & Projects in Public Sector Organisations
95
© 2019. Bunmi Okunowo - [email protected]. Systemic Approach to Developing e-Govt Projects 95
Innovation Capability Innovation Processes Enabling Environment Measuring Impact
Management of
innovation
Impetus
Stimulating new ideas
Incentives Improvement in key
organizational
performance indicators
Leadership and culture Accessing new ideas Autonomy Improvement in service
evaluation
Organisational enablers
of innovation
Selecting and
developing new ideas
Leadership and culture Improvement in
efficiency
Implementing new ideas Enablers
Rolling out enmasse
Framework for Innovation in Public Sector Organisations
Innovation Capability
96
© 2019. Bunmi Okunowo - [email protected]. Systemic Approach to Developing e-Govt Projects 96
It’s about leadership of the organisation
having vision and the spirit to drive it.
Political buy-in. Setting innovation as a top
agenda for transformation. Minding the
users of public services. Space and capacity
for creative thinking. Create the sounding
board for ideas within the mandate.
This speaks to investment. A top down
approach. From executive level to the
organizational level. Setup innovation
governance within the organisation. Set
innovation as an agenda.
Management involvement. Healthy team
building. Incentives & rewards. ICT
infrastructure. Availability and access to
quality skills. Partnerships.
1
2
3
Innovation Capability
Management of
innovation
Leadership and culture
Organisational enablers
of innovation
Framework for Innovation in Public Sector Organisations
Measuring Impact
97
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Refers to improvement in key outputs
and impacts over the last 1 to 3 years
Improvements in service evaluation /
feedback from service users over the
last 1 to 3 years
Measuring Impact
Improvement in key
organizational
performance indicators
Improvement in service
evaluation
Improvement in
efficiency
1
2
Enabling Environment
Incentives
Autonomy
Leadership and culture
Enablers
Framework for Innovation in Public Sector Organisations
Enabling Environment
98
© 2019. Bunmi Okunowo - [email protected]. Systemic Approach to Developing e-Govt Projects 98
Incentives for innovation amongst staff,
public and partners based on criteria
such as performance targets, recognition
& rewards etc
1
Creating an environment for staff to
innovate. Create job description or
schedule of service around innovation.
Make budgetary provision for
experimenting on new innovative ideas
2
Connect innovation to strategy. Give
listening ears to consumers of government
services and staff. Collaborate with industry
players. Develop appetite for new learnings
that can drive innovation.
3
Create or access innovation funds/grants.
Promote e-government services. Institute
peer review processes. Drive ICT
infrastructure and usage across
government. Shared infrastructure.
4
Innovation Processes
Impetus
Stimulating new ideas
Accessing new ideas
Selecting and developing
new ideas
Implementing new ideas
Rolling out enmasse
Framework for Innovation in Public Sector Organisations
Innovation Processes
99
© 2019. Bunmi Okunowo - [email protected]. Systemic Approach to Developing e-Govt Projects 99
This phase is driven by either external
or/and internal forces. The forces that
cause government institutions to not be
optimally aligned with its mandate or Acts
of Parliament; either internally or externally.
Frame the challenges.
Gather cross-functional team to brainstorm
on solution, possibly with the guidance of a
consultant.
Sharing and disseminating successful
ideas/programs/initiatives within and
outside the government institution
Select best ideas. Allocate resources
(human and financial). Develop the best
ideas. Pilot and test with as little fund as
possible.
Implement. Train and invest in it and
people. M&E. Measure benefits.
1
2
3
4
5
Steps for Developing e-Government Projects
1. Identify Challenges that your stakeholders (i.e. your MDA, citizens, businesses, other MDAs, foreign parties etc) are facing1. List them and select few or as many as you want to tackle at a
time
2. Describe the Problem – create a Problem Statement
3. Deliberate / brainstorm on creative or innovative Ideas that can solve the Problem(s)
4. Develop Solution Concepts
5. Develop the Benefits Proposition of your Solution Concept
© 2019. Bunmi Okunowo - [email protected]. Systemic Approach to Developing e-Govt Projects
Thank You for Coming!
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© 2019. Bunmi Okunowo - [email protected]. Systemic Approach to Developing e-Govt Projects