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Welcome! Indiana State Personnel DepartmentHuman Resources Conference
April 30 and May 1, 2008Brown County Inn - Nashville, Indiana
SPD Leadership Academy
Lisa Tabor
Training Director
State Personnel Department
April 30-May 1, 2008
What makes employees feel engaged and appreciated?
• Fairness at work
• Care and concern
• Feelings of accomplishment
• Appreciation of ideas
• Trust in employees
*2007 Walker Employee Loyalty Report
Solution Enabling Activities
• Helping employees find solutions to problems
• Helping employees obtain needed information, resources and technology
• Breaking down projects into manageable parts
• Translating long-term goals into step-by-step plans
• Clearly communicating expectations
• Helping teams get started on new projects
Essential Competencies
Individual ContributorResponsibility: To personally contribute to the team
• Customer management• Personal time
management• Technical and job-specific
skills
Manager’s Responsibility: To enable the team to make a collective contribution to the organization
Employee development and managementDelegationGoal and agenda settingInterpersonal and emotional intelligenceMotivating and inspiringStrategic project management and execution
SPD Leadership Academy
Goal
To foster the leadership development of managers and supervisors through flexible and affordable programming.
Needs Assessment
• 3513 identified managers
• 2732 identified email addresses
• 1298 respondents
• Participants were provided 31 topics areas to rate with regard to the importance of each to their self development and the importance to their position.
Needs Assessment
Helping employees find solutions to problems Problem Solving 85.8 %
Helping employees obtain needed
information, resources, and technology
Coaching 83.5 %
Breaking down projects into manageable parts Project
Management
Strategic Planning
Creative Thinking
Delegating
75.3%
76.3%
84.4%
81.9%
Translating long-term goals into step-by-step
plans
Clearly communicating expectations Communication 83.7 %
Helping teams get started on new projects Leading Teams 78.9%
Needs Assessment
Delivery Preference
• Half-Day or All Day
• Tuesday, Wednesday, or Thursday
• Indy-metro, West Central, Northwest, Northeast and Southwest
• 68.4 % favored online training
SPD Leadership Academy• 3 Training Tracks
• Graduated Pricing Structure
• Blend of HR Administrative Responsibilities and Leadership Development courses
• Regional Delivery of Half-Day Sessions
SPD Leadership AcademySilver Gold Platinum
New Supervisors &
Emerging Leaders
Mid-Level Managers & Supervisors
Senior
&
Mid-Level Managers
FREE
Coming Summer 2008
$290*
Coming
Fall 2008
$628*
Coming
Winter 2008
*prices may change before final program implementation
SPD Leadership Academy
Curriculum Highlights
Silver Gold Platinum
• Performance
Management Basics
• Basic Coaching
• Communicating &
Listening
• Onboarding for
Managers
• Generations in the
Workplace
• Driving Cultural Change
• Project Planning
• Mentoring & Motivating
Employees
• 7 Habits of Highly
Effective People
• Problem Solving &
Decision Making
• DDI Performance
Courses
• 6 Thinking Hats
• Coaching for
Success
• Coaching for
Improvement
• Building Trust
What’s happening with training and development in 2008?
• Leadership Academy
• Online Sexual Harassment
• Revised Onboarding
• Regional Pre-Retirement
Questions?