Welcome to AB140 Introduction to Management

Unit 8 Seminar

Ethics and Social Responsibility

Agenda

• General Questions and Announcements

• Unit 7 Questions

• Review of what is due in Unit 8

• Discuss process of making ethical decisions. / Questions and Answers

• Corporate Social Responsibility / Questions and Answers

• Recognize the components of a diversified workforce/ Questions and Answers

• Define and discuss sexual harassment/ Questions and Answers

• Recap

• Conclusion of Seminar

Unit 7 RECAP

• Traditional vs. team environment• Benefits of team membership

-To the organization-To the team member

• Types of teams• Team Development

Unit 7 Questions

Unit 8 Key Concepts

• Successful managers are aware of the ethical climate of the organization and strive to be an ethical leader within the organization.

• Corporate social responsibility involves consideration of the impact of an organization’s actions on legal, economic, ethical, and societal good-will factors.

• Managing diversity in the workplace is a critical issue, influenced by the increasing variety of differences characteristic of the modern worker.

Assignment Questions and Answers

There are three graded assignments in Unit 8:

1.Discussion and Participation-40 points

2.Dropbox Assignment- 40 Points

3.Review- 25 Points

Reading:Chapter 3 pp. 54–69 and Chapter 8 pp. 175–182

Watch presentation on the Reading Tab

Unit 8 Discussion

• One Sandwich Blitz location is near a public assistance housing complex, which is populated by a large segment of displaced hurricane victims, many of whom are of various ethnic minority groups. While sales are still good, this location has been the target of two armed robberies over the past year. Some employees have voiced their concern over working at this particular location. Local community leaders have urged Jack and Jenny to keep this location open and told them about a local neighborhood improvement initiative designed to make this neighborhood safer and more attractive. Sandwich Blitz has one more year left on a five-year lease.

Unit 8 Discussion-con’t

• Refer to pp. 29–30 and 63 through 67; then discuss the concepts of diversity and social responsibility as they apply to this scenario.

To ensure that you respond successfully please follow the Student Checklist below:

1. Discuss if Jack and Jenny have a social responsibility to keep the store at the current location

2. Identify how the issue of ethnic diversity in the neighborhood plays into Jack and Jenny's decision - making process

3. Explain how the issues of corporate social responsibility would play a part in Jack and Jenny's decision-making process

• Post by Saturday!• Must be at least 100 words!

Unit 8 Assignment• Each Sandwich Blitz location is situated on very small out parcels of land. This

original strategy has contributed to somewhat lower operating expenses for the business and both Jack and Jenny view this as a competitive advantage. New county health regulations require that trash dumpsters be a minimum of 30 feet from the rear entrance. County zoning ordinances require all out buildings to be at least six feet from the property lines.

• In order to meet the county health codes, the enclosure that houses the trash dumpster would be five feet from the property line. The zoning inspector has told the unit manager that he would be willing to approve this if Sandwich Blitz provides the food for his department's holiday party. The location manager has conveyed this information to Jack.

• After reading the scenario please respond to the following:

• Identify and discuss at least two ethical issues that the location manager faces in this scenario

• Identify and discuss at least two ethical issues that Jack faces in this scenario

• Due Tuesday!

Unit 8 Review

• Complete readings before attempting the review

• May be completed during the Unit only!

• Due Tuesday!

• Review closes at midnight!

Unit 8 Questions

Corporations and Conscience

• It is truly enough said that a corporation has no conscience; but a corporation of conscientious men is a corporation with a conscience. Henry David Thoreau

Chapter 3 Quote

• “Ethical dilemmas come more frequently than I would expect. My assumption was that my intuition would be sufficient to guide me. It is in many situations, but there have been a few where a more formal way of thinking would have been helpful. An organization should be ethical and socially responsible. These social connections, internal and external, are immeasurably influential in terms of morale., When people feel they are not working toward a noble end, or are not working alongside others in a cooperative but meritorious environment, it becomes very difficult to succeed.”

- Personnel manager, p. 48

Ethics-Definitions• Ethics

-The system of rules that govern the ordering of values

• Values-The principles of conduct such as caring, being honest, keeping promises, pursuing excellence, showing loyalty, being fair, acting with integrity, respecting others, and being a responsible citizen

• Ethical Issue-Situation, problem, or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong

• Business Ethics-The moral principles and standards that guide behavior in the world of business

Discuss the process of making ethical decisions

Moral Standards

•Universalism

•Egoism

•Relativism

•Virtue Ethics

Unit 8 Questions

Sarbanes-Oxley Act

• SARBANES OXLEY ACT-Created a national Accounting Oversight Board-Audit records must be preserved-Requires auditor rotation (5 years)-CEO and CFO must certify the results of the audit-Imposes fines or imprisonment on anyone who defrauds shareholders

Corporate Social Responsibility

• Defined by our text as-Obligation towards society assumed by business

-A socially responsible business maximizes its positive effects on society and minimizes its negative effects.

CSR Examples

-Starbucks- The foundation of everything we do at Starbucks is our Mission Statement and Guiding

Principles. Although we haven’t always been perfect, we have always been dedicated to being the kind of company that is trustworthy and authentic. Being transparent and openly sharing our successes and challenges through our Corporate Social Responsibility Annual Report is an important part of our strategy. Another component is our support of the 10 universal principles of the United Nations Global Compact.

-FedEx- At FedEx, we recognize that our impact is greater than the services we provide. We are

committed to being a great place to work, a thoughtful steward of the environment and a caring citizen in the communities where we live and work. We are passionate about sustainably connecting people and places and improving the quality of life around the world.

-Walt Disney Company- At The Walt Disney Company, we believe that being a good corporate citizen is not just the

right thing to do; it also benefits our guests, our employees and our businesses. It makes the Company a desirable place to work, reinforces the attractiveness of our brands and products and strengthens our bonds with consumers and neighbors in communities the world over.

Unit 8 Questions

What is diversity?

• Gender• Age• Religious affiliation• National Origin• Disability status• Military experience• Sexual orientation• Educational level

Components of a Diversified Workforce

Managing Diversity

• Involves recruiting, training, promoting, and utilizing to full advantage individuals with different backgrounds, beliefs, capabilities, and cultures.

• Understanding and deeply valuing employee differences to build a more effective and profitable organization.

• Valuing the connections that arise and develop between diverse employees.

EEOC

• Equal Employment Opportunity Commission-Employers have a responsibility to promote diversity and discourage discrimination in the workplace

-http://www.eeoc.gov/

Unit 8 Questions

What constitutes sexual harassment?

• Who is involved? • Is it only verbal? • What other means of sexual harassment might be

used?

What is sexual harassment?

Sexual Harassment is…

• Conduct of a sexual nature that has negative consequences for employment

• Two categories-Quid pro quo: submission to or rejection of sexual conduct is used as a basis for employment decision.

-Hostile environment: when unwelcome sexual conduct “has the purpose or effect of unreasonably interfering with job performance or creating an intimidating, hostile, or offensive working environment.”

Components of a Sexual Harassment Policy

1. Develop a comprehensive organization-wide policy on sexual harassment and present it to all current and new employees.

2. Hold training sessions with supervisors to explain Title VII requirements, their role in providing an environment free of sexual harassment, and proper investigative procedures when charges occur.

Components of a Sexual Harassment Policy, cont’d.

3. Establish a formal complaint procedure in which employees can discuss problems without fear of retaliation.

4. Act immediately when employees complain of sexual harassment.

5. When an investigation supports employee charges, discipline the offender at once.

6. Follow up on all cases to ensure a satisfactory resolution of the problem.

Unit 8 Questions

Federal Laws

•Title VII of the Civil Rights Act of 1964 (Title VII), which prohibits employment discrimination based on race, color, religion, sex, or national origin;

•The Equal Pay Act of 1963 (EPA), which protects men and women who perform substantially equal work in the same establishment from sex-based wage discrimination;

•The Age Discrimination in Employment Act of 1967 (ADEA), which protects individuals who are 40 years of age or older

Federal Laws (cont)

•Title I and Title V of the Americans with Disabilities Act of 1990 (ADA), which prohibit employment discrimination against qualified individuals with disabilities in the private sector, and in state and local governments;

•Sections 501 and 505 of the Rehabilitation Act of 1973, which prohibit discrimination against qualified individuals with disabilities who work in the federal government; and

•The Civil Rights Act of 1991, which, among other things, provides monetary damages in cases of intentional employment discrimination.

What Discriminatory Practices Are

Prohibited by These Laws? • hiring and firing; • compensation, assignment, or classification of employees; • transfer, promotion, layoff, or recall; • job advertisements; • recruitment; • testing; • use of company facilities; • training and apprenticeship programs; • fringe benefits; • pay, retirement plans, and disability leave

Recap

• In this seminar, we have discussed:

-The process of making ethical decisions-The components of a diversified workforce-Sexual harassment in the workplace

Thank You for Attending!