Welcome to AB140

Unit 1 - Introduction to Management

Michael B. McKenna

Unit 1 Outcomes

• Understand the expectations of the course • Introduce the four pillars of management

-Planning, Organizing, Leading, and Controlling.• Describe the skills needed by managers

Instructor Information

• Michael B. McKenna

-Please feel free to call me

Prof. McKenna

or

Prof. M.

Whatever makes you most comfortable

Methods of Communication

•AIM-michaelbmckenna

•Email- mmckenna2@kaplan.edu

Contact me for all curriculum and class related issues.

Look for Hint Below

Hint: Needed for Unit 1 homework

Office Hours

• Office Hours are held in AIM:

• Mondays 7 PM to 8 PM EST (unless it’s a holiday)

If you see me logged into AIM, please feel free to contact me at other times.

Hint: Needed for Unit 1 homework

Look for Hint Below

Course Syllabus

• Course Objectives• Policies• Grades

AB140 Course Objectives

1. Describe solutions to management problems

2. Recognize the four functions of management

3. Explain a process to manage technology decisions

4. Summarize the importance of social responsibility, and diversity in a business environment

5. Identify the ethical issues within business

Late Policy

• 1-7 calendar days late 20% deduction in points• 8-14 calendar days late 30% deduction in points• No work will be accepted more than two (2) weeks

after the due date.

example – Unit 1 assignment will be accepted up until

the close of Unit 3 only.• Must notify me via KU email when submitting late work

Questions?

Gradebook

Unit # 1 2 3 4 5 6 7 8 9 10 Total

Discussion 1 15 35 35 35 35 30 20 35 35 35 310

Discussion 2 15 20 35

Dropbox Assignment 15 45 40 40 40 35 40 45 300

Review 10 10 10 10 10 10 10 10 80

Seminar 15 15 15 15 15 15 15 15 15 135

Quiz 40 60 40 140

Total 1000

Extra Credit is not offered in the Kaplan School of Business and Management

Gradebook

Discussion Questions

• First post by Friday, minimum of 2 additional posts on 2 different days

-At least 3 posts on 3 different days• Complete, well thought-out responses in Standard

English• Initial post should be at least 100 words• Proofread responses for spelling and grammar • Reference course material

Dropbox Assignments

• Submitted through the Dropbox• Classmates can not view• Reference course material• Only documents in Microsoft Word will be accepted • Do not type assignments into the comments section• Word Perfect documents will not be accepted

-Document must end with .doc, or .docx onlyexample:michael mckenna unit 1 assignment.doc

Reviews

• Complete readings prior to taking review• Can take it multiple times

-Grade is final review submitted• No access after unit closes out• Review grade available one week after the unit closes

out

SeminarsEvery Thursday

MT 140-13 at 8:00PM, EST – 9:00 PM EST

(please adjust to your time zone)• We will be discussing and expanding on the readings • Seminars add to your understanding of the weekly

material• Time when we can interact with each other• Stay focused and on topic

Special Seminar Rules

• Once I state that the seminar has started, please do not post any other greetings.

This bears repeating….Please do not greet each other at any other time.

Special Seminar Rules continued

Please do not announce that you are late

or that you are leaving the seminar early.

Why?--It tends to take the class off-track because people feel rude if they do not acknowledge you.

Think about this…. if you were late in a ground class, would you stop the class to announce when you arrived?

Please do not discuss off-topic issues.

-For example, if your computer is not working or you are having trouble staying connected, instructors and classmates have no way to help you and the seminar needs to continue despite your issues.

We have so much materialto cover in the hour

Meanwhile, you can call Tech Support to get the help you need.

Seminars• Mandatory • Weeks 1-9• Worth 15 points• Seminar Alternative Assignment –Unit 1 exampleFor those of you who are unable to attend the live class and will be completing

the Alternate Assignment, the seminars are recorded and will be made available for you to review at a later time should you desire. These archived seminars will remain available for the entire term.

Complete the readings from the electronic text for this unit. After doing so, write a two to three page double-spaced paper covering the following:  

1. Summarize the key points in the syllabus. 2. Identify and describe the types of assignments that you will encounter in the

course.3. Identify and describe management hierarchy and the four functions of

management.

The paper should be in Microsoft Word format, using 12 point Times New Roman font type.

Once completed, submit the paper to the Drop box.

Alternate Assignment

Undergrad Seminars

Grading – SBAM rubric

Questions?

What’s due in Unit 1?

WHAT DO WE NEED TO DO

THIS WEEK?

Your First Weekly Activity: Reading!

• Management M Start Here by Bateman & Snell 1st Edition ISBN: 978-0-07-353039-0

• Chapter 1

• Always make your reading the first activity of the unit!

• All textbook reading is located in Doc Sharing.

 

Quality (40%) of your post will be measured on the following criteria:

•All assigned discussion questions were answered completely

•Posts were on topic and unique in content

•All posts demonstrated analysis of the topic Score

No quality criteria were met. (0 points)

One criterion was met.

(4 points)

Two criteria were met.

(12 points)

Criteria were fully met.

(20 points)

  ____ pts

 

 

 Participation Guidelines (30%) will be measured on the following criteria: •Initial post no later than Saturday, midnight EST

•Posts made to each discussion question on at least 3 different days

•All posts to be no less than 100 words

 

No participation criteria met. (0 points)

One criterion was met.

(3 points)

Two criteria were met.

 (9 points)

Criteria were fully met.

(15 points)

____ pts

 

Clarity and Organization of Writing (20%) of your post will be measured on the following criteria: •Posts were organized and  logical

•No spelling or grammatical errors

•References were used and cited properly

 

Criteria were not met at all.

(0 points)

One criterion was met.

(2 points)

Two criteria were met. (6 points)

Criteria were fully met. (10 points)

 

Professional & Netiquette (10%) in your post will be measured on the following criteria: •Respect and consideration toward peers/instructors

•Appropriate language

•Professional use of abbreviations and acronyms

 

Criteria were not met at all.

(0 points)

One criterion was met.

(1 point)

Two criteria were met.

(3 points)

Criteria were fully met.

(5 points)

Unit 1 Discussion Board (2 questions) – 15 points• Discussion 1 – Introduce Yourself

-Your name/AIM name-If you have ever worked as a manager-Your current and/or future educational goals-How you think this course will help you

• Discussion 2 - Time Management/Activities/Case Study-What are Donna’s  time management problems? How could these problems have been avoided?

-Identify several problems; not just one!

Unit 1 Discussion Board (2 questions) – 15points

• Participation – for both questions.-First post by Saturday-Post at least 2 other messages in response to your classmates’ postings

-Post on 3 different days of the week

Unit 1 Dropbox Assignment – 15 points

• Read and review the Course Syllabus located in Doc Sharing/Course Home/Email

• Download the Unit 1 Syllabus Contract from Doc Sharing

• Submit the saved document through the Dropbox

• Be sure that it is the Syllabus Contract

Unit 1 Syllabus Acknowledgement Contract.doc

Unit 1 Seminar – 15 points

• Mandatory and active participation in weekly seminars, Units 1 through 9.

• Seminar Alternative Assignment

Unit 1 Review – 10 points

• Read all pages of reading

• 10 Questions

• Can take the review as many times as you’d like

Keys to Success• Work a little every day• Complete the assigned readings before

completing assignments• Back-up all assignments• Post early in the week; first post by Saturday• Actively participate• Complete all tasks by the due date (Tuesday)• Demonstrate respect for your fellow students on

the DBs and in the seminars

Management• Management is the process of working

with people and resources to accomplish organizational goals.

• Effective management

-to achieve your organization’s goals

• Efficient management

-to achieve your organization’s goals with minimal waste resources

Four Functions of Management

• Planning

• Organizing

• Leading

• Controlling

Planning

• Foundation of management activity• Deciding and articulating goals• Steps to accomplish goals • Providing “value” to the organization

Specifying the goals to be achieved

and deciding in advance the appropriate

actions needed to achieve those goals.Management, Bateman Snell, p 12.

Organizing• Coordinating human, financial, physical resources• Manage flow of information and tasks• Flexible and adaptive

Assembling and coordinating the human,

financial, physical, informational, and other

resources needed to achieve goals.Management, Bateman Snell, p 14.

Leading

• Stimulate high performance

• Motivating

• Inspire

• Communicating

Stimulating people to be high

performersManagement, Bateman Snell, p 14.

Controlling

• Implementing the other three

• Keeping track of progress

• Establish standards to measure success

• “Are our actual outcomes consistent with our goals?”

Monitoring performance and implements necessary changes

Management, Bateman Snell, p 14.

Levels of Management

• Top Level-Strategic

• Middle Managers-Tactical

• Frontline-Operational

Top

Middle managers

Frontline managers

Performing All Four Management Functions

• A typical day for a manager is not neatly divided into the four functions

• Days are busy and fractionated, and spent dealing with interruptions, meetings, and firefighting

1-50

Performing All Four Management Functions

• Good managers don’t neglect any of the four management functions

1-51

Management Skills

• Technical skill

-The ability to perform a specialized task involving a particular method or process

1-52

Management Skills

• Conceptual and decision skills-Skills pertaining to the ability to identify and resolve problems for the benefit of the organization and its members.

1-53

Management Skills

• Interpersonal and communication skills

-People skills; the ability to lead, motivate, and communicate effectively with others.

1-54

You and Your Career

• Emotional intelligence

-The skills of understanding yourself, managing yourself, and dealing effectively with others.

• Social capital-Goodwill stemming from your social relationships

1-55

You and Your Career

1-56

What’s your EQ?

• How well do you understand your strengths and limitations?

• How well do you manage your emotions, make good decisions, seek and use feedback, and exercise self-control?

• How well do you effectively listen, show empathy, motivate and lead others?

Successful executives are• Proactive

-“What needs to be done?” Vs “What do I want to do?”

• Action Planners-They write an action plan. They don’t just think, they do, based on a sound ethical plan.

• Responsible -They take responsibility for decisions. This requires checking up, revisiting, and changing if necessary.

• Problem solvers-They focus on opportunities rather than problems. Problems have to be solved, but exploiting opportunities is what creates great results.

Questions?