WELCOME TO NEW HORIZON FAMILY HEALTH SERVICES!
Thank you for choosing NHFHS as your medical home!
Please take a few minutes to read this new patient information before your visit.
REGULAR BUSINESS HOURS:
New Horizon Family Health Services operates on an appointment basis but
provide services for sudden or acute illness (same day appointments for
established patients only).
Regular business hours vary by location as listed in the service location column.
**All locations are closed on New Year’s Day, Martin Luther King, Jr.’s
Birthday, Good Friday, Memorial Day, Independence Day, Labor Day,
Thanksgiving Day (2 days), and Christmas (2 days).
APPOINTMENTS:
For appointments, call directly to most convenient location. Press 1 for English
or 2 for Spanish, and then follow the prompts.
Should you have an emergency after regular business hours, please call New
Horizon Family Health Services and speak to the on-call nurse.
CANCELLATIONS/RESCHEDULING APPOINTMENTS:
WE ASK THAT YOU CALL THE OFFICE AT LEAST 24 HOURS PRIOR
TO YOUR APPOINTMENT TO CANCEL/RESCHEDULE YOUR
APPOINTMENT. This allows us to better serve you and our other patients.
MEDICATIONS:
Please bring all your medications with you to your appointment.
PHARMACY HOURS:
Press 3 for Pharmacy; on the last Thursday of each month, call for
afternoon hours. Regular business hours vary by location as listed in the service
location column.
FEES/PAYMENTS:
New Horizon Family Health Services accepts private insurance, Medicare,
Medicaid, and offers sliding scale fee discount for those without insurance and
who qualify.
• Patients who receive Medicare or Medicaid benefits must bring their
identification card each time they visit.
• If you are on a sliding fee scale, the federal government requires that
we have your financial status on file (recent income tax statement, 3 most
recent paycheck stubs showing regular hours worked/gross
income, or notarized document from employer stating salary per
hour/week and number of hours worked). Charges depend on number
of family members living in your home and family income before taxes.
• Your copay is for the OFFICE VISIT ONLY; you are responsible for
the charges for injections, procedures, labs, etc.
• You must show a picture ID and alert us immediately of any changes
(address, family status, or income). Failure to update information will result
in having to pay full fee. Please have your social security number as well.
SERVICE LOCATIONS
Faris
975 West Faris Road
Greenville, SC 29605
Phone: (864) 729-8330
8:00 AM- 9:00 PM Monday- Saturday
PHARMACY HOURS:
8:00 AM- 9:00 PM Monday- Saturday
Mallard
130 Mallard St., PO Box 287
Greenville, SC 29601
Phone: (864)233-1534
8:00 AM- 8:00 PM Monday- Thursday
8:00 AM- 5:00 PM Friday
PHARMACY HOURS:
8:00 AM- 6:00 PM Monday- Thursday
8:00 AM- 5:00 PM Friday
Travelers Rest
1588 Geer Hwy., PO Box 1370
Travelers Rest, SC 29690
Phone: (864) 836-1109
8:00 AM- 8:00 PM Monday, Wednesday
8:00 AM- 5:00 PM Tues, Thurs, Friday
PHARMACY HOURS:
8:00 AM- 12:00 PM , 1:30 PM- 5:00 PM
M-F but closed daily for lunch 12-1:30 PM
Greer
111-A Berry Avenue
Greer, SC 29651
Phone: (864) 801-2035
8:00 AM- 5:00 PM Mon, Wed, Friday
8:00 AM- 8:00 PM Tuesday, Thursday
PHARMACY HOURS:
8:00 AM- 12:00 PM, 1:30- 5:00 PM
M-F but closed daily for lunch 12-1:30 PM
New Horizon Family Dental Care
1 Memorial Medical Drive
Greenville, SC 29605
Phone: (864) 351-2400
8:00 AM- 5:00 PM Mon, Wed, Friday
8:00 AM- 7:00 PM Tuesday, Thursday
Health Care for the Homeless
Mobile Unit
130 Mallard St., PO Box 287
Greenville, SC 29601
Monday- Friday
PURPOS(NHFDC) POLICY: beings forNHFHS realways of NHFHS fuservices: RIGHTS: Respect acircumstaPrivacy aprivacy. Personaland enviroIdentity - service anInformaticare, comprognosisAssistancvisit. NHFConsent health carConsultaRefusal oPatient Creceive anPatient Rto conduc RESPONNHFDC apart of paProvisionaccurate aand otherComplianrecommeRefusal opractitionePatient Cproviding Rules andpatient caRespect apatients a ________Patient’s S
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1
23
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EN‐01 08 07
ied
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Date: ___
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EN‐06 08 07
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_____________ WORK
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ld Size: _______
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______________
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____________ ZIP CODE
____________ WORK
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onship to Patient
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omplete the slid
ime: __________
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name: _______
□ Latino/Hisp
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eteran □ Part-
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ge: __________
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ding fee applicat D
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-time Student
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______________
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_____________UFFIX
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____________
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tion form** DENTAL/10.15
_
_
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_
Date of la
Have you
Have you
If so, list d
________
________
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________
________
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____________
____________
____________
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additional me
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ficulties assoc
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f a physician?
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___
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___
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you smoke o
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ALTH HISTORY
____________
ental treatme
e years?
____________
___________
___________
_____
?
How
____
____
____
____
tics
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____________
or chew Tobac
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tested for HIV
u like the test
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NAME___
CHART # _
DOB ____
DATE ___
Y PART I
_______
ent?
___________
___________
___________
w often do you
___________
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s
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___________
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nd/or aspirin?
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___ No____
edications?
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___________
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EN‐06 08 07
____
_____
____
____
_____
_____
_____
_____
_____
_____
_____
____
____
Rheumatic F
Stroke or Cir
Heart Valve
Angina (Che
Heart Troub
Mitral Valve
High Blood
Heart Murm
Stomach Ulc
Gland Proble
Kidney Prob
Glaucoma
Venereal Dis
Fever Blister
Blood Disord
bleeding, Hem
Fainting or D
Pain or Nois
Thyroid Prob
Any teeth lo
Substance A
Frequent He
INDICATE SHOULD K__________ To the best odiagnostic prprocedures areleasing inf __________Patient, Pare __________Dentist Sign
Women
ILLNESS
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rculative Problem
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est Pain upon Ex
le/Congestive H
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mur
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sease
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ders (i.e. Anemia,
mophilia, Leukem
Dizziness
se in Jaw
blems
ose, sensitive
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ANY DISEASEKNOW ABOUT:______________
of my knowledgerocedures and teagreed to be neceformation to my
______________ent or Guardian S
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atic Heart Diseas
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E CONDITION, _____________
______________
e, the provided mests that may be pessary or advisabinsurance comp
______________Signature
______________
Are you preg
DENTAL HEA
YES
se
OR PROBLEM____________________________
medical and denprescribed. In adble, including thany.
_________
_________
Name__
Chart #_
DOB__
DATE_
gnant? __
LTH HISTORY
NO
Shortnes
Arthritis
Artificia
Diabetes
Hepatiti
Swelling
Lupus
Allergie
Seizures
AIDS/H
Liver Di
Tubercu
Cancer o
Sinus Tr
Yellow J
Blood T
Gout
Alcoholi
Emotion
Asthma/
Sickle C
MS NOT LISTED___________________________
tal history is corddition, I consenhe use of oral sed
______ Date
______ Date
___________
___________
____________
____________
_______Yes
Y PART II
ILLNE
ss of Breath
s
al Joints/Artificia
s
s
g Ankles
es
s/Epilepsy
HIV Positive
isease
ulosis
or Tumors
rouble
Jaundice
Transfusion in pa
ism
nal Disorders
/Emphysema
Cell Anemia
D ABOVE THA____________________________
rrect. I consent tnt to the performdatives or local a
______________
______________
____________
___________
___________
___________
________
ESS
al Heart Valves
ast 5 years
AT YOU THINK____________________________
o such examinatming of the dentaanesthetic and in
______________
______________
Revi
___________
____________
____________
___________
_No
YES
K THE DENTIST_________ _________
tions, x-rays, andl and oral surger
ndicated photos,
_________
_________
DEN-07 ised: 10/15
____
____
____
_____
NO
T
d ry and
SLIDING FEE DISCOUNT PROGRAM
Acceptable documents for sliding fee application:
Three most recent consecutive paycheck stubs o No older than 30 days
Use GROSS pay o If it is someone that receives tips, combine hourly pay and tips
GOOD FOR 12 MONTHS Social Security determination letter or bank statement, if it is direct deposit
(the deposit will say US Treasury) GOOD FOR 12 MONTHS
Unemployment determination letter o Pay code will only be valid for 3 months o DO NOT use the one that has “potential” benefit amount
Letter from Employer o On letterhead, notarized and DATED o Must state gross income
GOOD FOR 12 MONTHS Proof of court ordered child support and/or alimony or;
GOOD FOR 12 MONTHS Filed income taxes (previous) year, if they are self-employed us the gross amount on
Schedule C forms or; Gross amount on 1040 or; W2’s
GOOD FOR 12 MONTHS
Designation % Poverty Discount
% Nominal
Fee Point of Service Payment
A 0‐100% 100% $20.00
B 101‐120% 80% $30.00
C 121‐130% 70% $39.00
D 131‐140% 60% $40.00
E 141‐150% 50% $59.00
F 151‐160% 40% $69.00
G 161‐170% 30% $80.00
H 171‐180% 20% $88.00
I 181‐200% 10% $90.00
200% & Above 0%
$97.50 visit could cost up to $150.00
‘B‐I’ Point of Service payment is only for the
office visit. It doesn’t include labs or tests
performed.
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