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WELCOME TO NEW HORIZON FAMILY HEALTH SERVICES! Thank you for choosing NHFHS as your medical home! Please take a few minutes to read this new patient information before your visit. REGULAR BUSINESS HOURS: New Horizon Family Health Services operates on an appointment basis but provide services for sudden or acute illness (same day appointments for established patients only). Regular business hours vary by location as listed in the service location column. **All locations are closed on New Year’s Day, Martin Luther King, Jr.’s Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day (2 days), and Christmas (2 days). APPOINTMENTS: For appointments, call directly to most convenient location. Press 1 for English or 2 for Spanish, and then follow the prompts. Should you have an emergency after regular business hours, please call New Horizon Family Health Services and speak to the on-call nurse. CANCELLATIONS/RESCHEDULING APPOINTMENTS: WE ASK THAT YOU CALL THE OFFICE AT LEAST 24 HOURS PRIOR TO YOUR APPOINTMENT TO CANCEL/RESCHEDULE YOUR APPOINTMENT. This allows us to better serve you and our other patients. MEDICATIONS: Please bring all your medications with you to your appointment. PHARMACY HOURS: Press 3 for Pharmacy; on the last Thursday of each month, call for afternoon hours. Regular business hours vary by location as listed in the service location column. FEES/PAYMENTS: New Horizon Family Health Services accepts private insurance, Medicare, Medicaid, and offers sliding scale fee discount for those without insurance and who qualify. Patients who receive Medicare or Medicaid benefits must bring their identification card each time they visit. If you are on a sliding fee scale, the federal government requires that we have your financial status on file (recent income tax statement, 3 most recent paycheck stubs showing regular hours worked/gross income, or notarized document from employer stating salary per hour/week and number of hours worked). Charges depend on number of family members living in your home and family income before taxes. Your copay is for the OFFICE VISIT ONLY; you are responsible for the charges for injections, procedures, labs, etc. You must show a picture ID and alert us immediately of any changes (address, family status, or income). Failure to update information will result in having to pay full fee. Please have your social security number as well. SERVICE LOCATIONS Faris 975 West Faris Road Greenville, SC 29605 Phone: (864) 729-8330 8:00 AM- 9:00 PM Monday- Saturday PHARMACY HOURS: 8:00 AM- 9:00 PM Monday- Saturday Mallard 130 Mallard St., PO Box 287 Greenville, SC 29601 Phone: (864)233-1534 8:00 AM- 8:00 PM Monday- Thursday 8:00 AM- 5:00 PM Friday PHARMACY HOURS: 8:00 AM- 6:00 PM Monday- Thursday 8:00 AM- 5:00 PM Friday Travelers Rest 1588 Geer Hwy., PO Box 1370 Travelers Rest, SC 29690 Phone: (864) 836-1109 8:00 AM- 8:00 PM Monday, Wednesday 8:00 AM- 5:00 PM Tues, Thurs, Friday PHARMACY HOURS: 8:00 AM- 12:00 PM , 1:30 PM- 5:00 PM M-F but closed daily for lunch 12-1:30 PM Greer 111-A Berry Avenue Greer, SC 29651 Phone: (864) 801-2035 8:00 AM- 5:00 PM Mon, Wed, Friday 8:00 AM- 8:00 PM Tuesday, Thursday PHARMACY HOURS: 8:00 AM- 12:00 PM, 1:30- 5:00 PM M-F but closed daily for lunch 12-1:30 PM New Horizon Family Dental Care 1 Memorial Medical Drive Greenville, SC 29605 Phone: (864) 351-2400 8:00 AM- 5:00 PM Mon, Wed, Friday 8:00 AM- 7:00 PM Tuesday, Thursday Health Care for the Homeless Mobile Unit 130 Mallard St., PO Box 287 Greenville, SC 29601 Monday- Friday
Transcript

WELCOME TO NEW HORIZON FAMILY HEALTH SERVICES!

Thank you for choosing NHFHS as your medical home!

Please take a few minutes to read this new patient information before your visit.

REGULAR BUSINESS HOURS:

New Horizon Family Health Services operates on an appointment basis but

provide services for sudden or acute illness (same day appointments for

established patients only).

Regular business hours vary by location as listed in the service location column.

**All locations are closed on New Year’s Day, Martin Luther King, Jr.’s

Birthday, Good Friday, Memorial Day, Independence Day, Labor Day,

Thanksgiving Day (2 days), and Christmas (2 days).

APPOINTMENTS:

For appointments, call directly to most convenient location. Press 1 for English

or 2 for Spanish, and then follow the prompts.

Should you have an emergency after regular business hours, please call New

Horizon Family Health Services and speak to the on-call nurse.

CANCELLATIONS/RESCHEDULING APPOINTMENTS:

WE ASK THAT YOU CALL THE OFFICE AT LEAST 24 HOURS PRIOR

TO YOUR APPOINTMENT TO CANCEL/RESCHEDULE YOUR

APPOINTMENT. This allows us to better serve you and our other patients.

MEDICATIONS:

Please bring all your medications with you to your appointment.

PHARMACY HOURS:

Press 3 for Pharmacy; on the last Thursday of each month, call for

afternoon hours. Regular business hours vary by location as listed in the service

location column.

FEES/PAYMENTS:

New Horizon Family Health Services accepts private insurance, Medicare,

Medicaid, and offers sliding scale fee discount for those without insurance and

who qualify.

• Patients who receive Medicare or Medicaid benefits must bring their

identification card each time they visit.

• If you are on a sliding fee scale, the federal government requires that

we have your financial status on file (recent income tax statement, 3 most

recent paycheck stubs showing regular hours worked/gross

income, or notarized document from employer stating salary per

hour/week and number of hours worked). Charges depend on number

of family members living in your home and family income before taxes.

• Your copay is for the OFFICE VISIT ONLY; you are responsible for

the charges for injections, procedures, labs, etc.

• You must show a picture ID and alert us immediately of any changes

(address, family status, or income). Failure to update information will result

in having to pay full fee. Please have your social security number as well.

SERVICE LOCATIONS

Faris

975 West Faris Road

Greenville, SC 29605

Phone: (864) 729-8330

8:00 AM- 9:00 PM Monday- Saturday

PHARMACY HOURS:

8:00 AM- 9:00 PM Monday- Saturday

Mallard

130 Mallard St., PO Box 287

Greenville, SC 29601

Phone: (864)233-1534

8:00 AM- 8:00 PM Monday- Thursday

8:00 AM- 5:00 PM Friday

PHARMACY HOURS:

8:00 AM- 6:00 PM Monday- Thursday

8:00 AM- 5:00 PM Friday

Travelers Rest

1588 Geer Hwy., PO Box 1370

Travelers Rest, SC 29690

Phone: (864) 836-1109

8:00 AM- 8:00 PM Monday, Wednesday

8:00 AM- 5:00 PM Tues, Thurs, Friday

PHARMACY HOURS:

8:00 AM- 12:00 PM , 1:30 PM- 5:00 PM

M-F but closed daily for lunch 12-1:30 PM

Greer

111-A Berry Avenue

Greer, SC 29651

Phone: (864) 801-2035

8:00 AM- 5:00 PM Mon, Wed, Friday

8:00 AM- 8:00 PM Tuesday, Thursday

PHARMACY HOURS:

8:00 AM- 12:00 PM, 1:30- 5:00 PM

M-F but closed daily for lunch 12-1:30 PM

New Horizon Family Dental Care

1 Memorial Medical Drive

Greenville, SC 29605

Phone: (864) 351-2400

8:00 AM- 5:00 PM Mon, Wed, Friday

8:00 AM- 7:00 PM Tuesday, Thursday

Health Care for the Homeless

Mobile Unit

130 Mallard St., PO Box 287

Greenville, SC 29601

Monday- Friday

 

   

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_______

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________Date:

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___________

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panic

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tion form** DENTAL/10.15

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st visit to a D

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____________

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ficulties assoc

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ALTH HISTORY

 

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ental treatme

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tics 

er Antibiotics

 

st) _________

____________

or chew Tobac

od thinners an

tested for HIV

u like the test

u like to be te

 

NAME___

CHART # _

DOB ____

DATE ___

Y PART I 

_______ 

ent?  

 

___________

___________

___________

 

 

w often do you

___________

___________

___________

___________

 

s   

 

___________

___________

cco?  

nd/or aspirin?

V/AIDS?  

t redone?  

ested?  

___________

___________

___________

____________

Yes __

Yes __

___________

____________

____________

Yes __

Yes __

u take the me

____________

____________

____________

____________

Yes __

Yes __

Yes __

____________

____________

Yes __

?   Yes __

Yes __

Yes __

Yes __

DERevised: 

____________

___________

____________

___________

___ No ____

___ No ____

____________

___________

___________

___ No____

___ No____

edications? 

___________

___________

___________

___________

___ No ____

___ No ____

___ No ____

___________

___________

___ No ____

___ No ____

___ No ____

___ No ____

___ No ____

EN‐06 08 07 

____ 

_____ 

____ 

____ 

_____ 

_____ 

_____ 

_____ 

_____ 

_____ 

_____ 

____ 

____   

Rheumatic F

Stroke or Cir

Heart Valve

Angina (Che

Heart Troub

Mitral Valve

High Blood

Heart Murm

Stomach Ulc

Gland Proble

Kidney Prob

Glaucoma

Venereal Dis

Fever Blister

Blood Disord

bleeding, Hem

Fainting or D

Pain or Nois

Thyroid Prob

Any teeth lo

Substance A

Frequent He

INDICATE SHOULD K__________ To the best odiagnostic prprocedures areleasing inf __________Patient, Pare __________Dentist Sign

Women

ILLNESS

Fever or Rheuma

rculative Problem

Problems/Surge

est Pain upon Ex

le/Congestive H

e Prolapse

Pressure

mur

cers

ems

blems/Renal Fail

sease

rs or Cold Sores

ders (i.e. Anemia,

mophilia, Leukem

Dizziness

se in Jaw

blems

ose, sensitive

Abuse

eadaches

ANY DISEASEKNOW ABOUT:______________

of my knowledgerocedures and teagreed to be neceformation to my

______________ent or Guardian S

______________nature

:

D

S

atic Heart Diseas

ms

ery

xertion)

Heart Failure

lure

, Prolonged

mia)

E CONDITION, _____________

______________

e, the provided mests that may be pessary or advisabinsurance comp

______________Signature

______________

Are you preg

DENTAL HEA

YES

se

OR PROBLEM____________________________

medical and denprescribed. In adble, including thany.

_________

_________

Name__

Chart #_

DOB__

DATE_

gnant? __

LTH HISTORY

NO

Shortnes

Arthritis

Artificia

Diabetes

Hepatiti

Swelling

Lupus

Allergie

Seizures

AIDS/H

Liver Di

Tubercu

Cancer o

Sinus Tr

Yellow J

Blood T

Gout

Alcoholi

Emotion

Asthma/

Sickle C

MS NOT LISTED___________________________

tal history is corddition, I consenhe use of oral sed

______ Date

______ Date

___________

___________

____________

____________

_______Yes

Y PART II

ILLNE

ss of Breath

s

al Joints/Artificia

s

s

g Ankles

es

s/Epilepsy

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isease

ulosis

or Tumors

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Jaundice

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ism

nal Disorders

/Emphysema

Cell Anemia

D ABOVE THA____________________________

rrect. I consent tnt to the performdatives or local a

______________

______________

____________

___________

___________

___________

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ESS

al Heart Valves

ast 5 years

AT YOU THINK____________________________

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______________

______________

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___________

____________

____________

___________

_No

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_________

_________

DEN-07 ised: 10/15

____

____

____

_____

NO

T

d ry and

SLIDING FEE DISCOUNT PROGRAM

Acceptable documents for sliding fee application:

Three most recent consecutive paycheck stubs o No older than 30 days

Use GROSS pay o If it is someone that receives tips, combine hourly pay and tips

GOOD FOR 12 MONTHS Social Security determination letter or bank statement, if it is direct deposit

(the deposit will say US Treasury) GOOD FOR 12 MONTHS

Unemployment determination letter o Pay code will only be valid for 3 months o DO NOT use the one that has “potential” benefit amount

Letter from Employer o On letterhead, notarized and DATED o Must state gross income

GOOD FOR 12 MONTHS Proof of court ordered child support and/or alimony or;

GOOD FOR 12 MONTHS Filed income taxes (previous) year, if they are self-employed us the gross amount on

Schedule C forms or; Gross amount on 1040 or; W2’s

GOOD FOR 12 MONTHS

Designation  % Poverty Discount 

% Nominal 

Fee  Point of Service Payment 

A  0‐100%  100%  $20.00     

B  101‐120%  80%     $30.00  

C  121‐130%  70%     $39.00  

D  131‐140%  60%     $40.00  

E  141‐150%  50%     $59.00  

F  151‐160%  40%     $69.00  

G  161‐170%  30%     $80.00  

H  171‐180%  20%     $88.00  

I  181‐200%  10%     $90.00  

  200% & Above  0%    

$97.50 visit could cost up to $150.00 

 

‘B‐I’ Point of Service payment is only for the 

office visit. It doesn’t include labs or tests 

performed. 

   

 

Name __

Address 

City ____

Phone __

Marital S

Social Se

Family M

1.   _____

2.   _____

3.   _____

4.   _____

5.   _____

6.   _____

 

Income I

 

Employe

Head Of 

Spouse  

Other     

Total Mo

I certify t

permissi

have a ch

Signature

Verified 

___________

__________

__________

__________

Status:   Mar

ecurity Numb

Members 

__________

__________

__________

__________

__________

__________

nformation

er_________

Household 

          _

                     _

onthly House

that the abo

on to New H

hange in my

e: ________

by: _______

    

Slid

__________

___________

__________

___________

rried _____ 

ber _______

   

__________ 

__________ 

__________ 

__________ 

__________ 

__________ 

:  

___________

__________

__________

__________

ehold Incom

ove informat

Horizon Fam

y financial st

___________

___________

ing Fee App

___________

__________

___________

_______   

Single _____

___________

Relatio

______

______

______

______

______

______

__________

___________

___________

___________

me ________

tion is corre

mily Health S

tatus, I will n

__________

__________

plication/Rec

__________

___________

__State ___

_ Separated

__________

onship 

___________

___________

___________

___________

___________

___________

____ Work P

________  

________

________

___________

ect to the be

Services, Inc.

notify the ce

__________ 

__________ 

New H

1 M

certification

_______    Da

__________

___________

d _____Divo

___ 

 

_____  _

_____  _

_____  _

_____  _

_____  _

_____  _

Phone _____

Week/M

Week/ M

Week/M

_________ 

est of my kno

. to verify al

enter.  

Date: _____

Date: _____

Horizon Fa

Memorial M

Greenville

ate of Birth _

___________

_____ Zip__

orced _____ 

Date 

___________

___________

___________

___________

___________

___________

___________

Month 

Month 

Month 

owledge. I h

ll the above

___________

__________

amily Dent

Medical D

e, SC 29605

DERevised: 

__________

__________

___________

Widow____

of Birth 

__________

__________

__________

__________

__________

__________

__________

hereby give 

 information

__________

___________

tal Care

rive 

EN‐01 08 07 

____ 

____ 

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I hereby not limiteby the at _______Signature

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DEN‐05 Revised. 08

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____ No____ No

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