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Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet...

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Welcome to PBRN Seminar Week 4
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Page 1: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Welcome to PBRN Seminar Week 4

Page 2: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

To this point…Weeks 1 & 2:üWhat are PBRNs?üWhat do PBRNs do?üWhy are PBRNs important?üWhat are the key components of PBRNs?üHow do PBRNs function?

Last week:üWhat are the steps in developing a PBRN?üHow generalizable are PBRN research findings

to non-PBRN practices?

Page 3: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Tonight• Louise Acheson, MD, MS

– Professor, Case Department of Family Medicine

• Topic:

– Internet-based data collection and assessment tools in PBRN research

– Acceptability of these research tools to PBRN practices and patients

– Potential interfaces with EMRs

– The evidence gaps in family history research

Page 4: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Also tonight…

• Data collection methods in PBRN research

Page 5: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Jim Werner, PhDCTSC PBRN Shared Resource

Case Department of Family Medicine

PBRN Data Collection Methods

Page 6: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Data Collection• In PBRNs, data are often collected

by:– Research Assistants, Research Nurses– Clinicians– Practice staff

• Data collection methods– Paper & Pencil– Surveys– Chart abstraction– “Weekly return card”

– Electronic– Dedicated electronic data collection systems– EHR-based – Audio and video recording (qualitative research)

Page 7: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

The Weekly Return Card• Clinicians systematically record

observations about consecutive patients that meet enrollment criteria

• Pocket-sized card• Forced choice or short completion • Usually requires 1-2 minutes for a single

patient’s report• Unobtrusive, constantly available, requires

only a pencil or pen to completeGreen LA. The weekly return card as a practical instrument for data collection in office-based research: A report from ASPN. Family Medicine 1988(20)3;182-184.

Page 8: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Advantages of Weekly Return Card Method

• Involves clinicians in the research process with only a modest time requirement

• Always available -- improves adherence to consecutive sample, reduces selection bias

• Produces useful, publishable pilot data• Rapid turnaround and feedback to practices• An established method: More than 40 ‘card

studies’ conducted in the ASPN PBRN alone; nearly all published

Page 9: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Disadvantages of Weekly Return Card Method

• Descriptive, cross-sectional studies• Small number of variables• Limited depth of information• Missing data can be difficult to obtain• Requires limited time by clinicians• IRBs have made card studies more challenging

to conduct– IRB application process– CREC certification for clinicians– Informed consent/HIPAA authorization by patients

Page 10: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

SNPSA Study• For safety net patients with type II diabetes in

Cleveland, clinicians wanted to know:– Demographics – Health insurance & prescription drug coverage– Level of glycemic control – Adherence to low-dose aspirin– Frequency of self-management goal setting– Patients' reported barriers to controlling type II

diabetes– Clinicians' impressions of patients’ barriers

Page 11: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Data Collection Card

SNPSA Safety Net Providers’ Strategic Alliance

STUDY OF TYPE II DIABETES IN SAFETY NET PATIENTS

Clinician: _________________________ __ Practice: ____________________________

Race (check all that apply) Insurance GlycoHgb If no aspirin, why not? What self-management

goal was set at this visit? Date

Patie

nt

Age

Whi

te

Blac

k/Af

rican

Am

eric

an

Asi

an

Nativ

e Ha

wai

ian/

Oth

er

Paci

fic Is

land

er

Am

eric

an In

dian

/Ala

ska

Nativ

e

Hisp

anic

or L

atin

o (Y

/N)

Hom

eles

s (Y

/N)

Med

icar

e

Med

icai

d

Com

mer

cial

Unin

sure

d

Rx c

over

age

(Y/N

)

Mos

t rec

ent v

alue

Mon

th

Day

Prev

. Rx

for l

ow -d

ose

aspi

rin?

(Y/N

)

Cur

rent

ly ta

king

ASA

? (Y

/N)

Cont

rain

dica

ted

Oth

er (s

peci

fy)

No

goal

set

Park

car

at e

nd o

f lot

Wal

k du

ring

com

mer

cial

s

Use

stai

rs v

s. e

leva

tor

Wor

k in

gar

den

__x/

wee

k

Wal

k/sw

im/b

ike

__x/

wee

k

Oth

er: _

____

____

____

____

__

1 2 3 4 5 6 7 8 9 10

Plea

se c

ompl

ete

oppo

site

sid

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car

d.

Instructions: Record data for 10 consecutive patients with Type II diabetes. Please record additional information on the opposite side for each of the 10 visits.

Page 12: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Reverse Side of Card Patient* Please ask each patient the following questions, and record the information below. Also record your impression of the patient’s barriers.

a) “What makes it difficult for you to stay on top of your diabetes?” b) “What helps you stay on top of your diabetes?” a) Difficulties (patient’s words):

b) What helps (patient’s words): 1 Clinician’s impression of barriers:

a) Difficulties (patient’s words):

b) What helps (patient’s words): 2 Clinician’s impression of barriers:

a) Difficulties (patient’s words): b) What helps (patient’s words): 3 Clinician’s impression of barriers:

a) Difficulties (patient’s words): b) What helps (patient’s words): 4 Clinician’s impression of barriers:

a) Difficulties (patient’s words): b) What helps (patient’s words): 5 Clinician’s impression of barriers:

a) Difficulties (patient’s words): b) What helps (patient’s words): 6

Clinician’s impression of barriers:

a) Difficulties (patient’s words): b) What helps (patient’s words): 7

Clinician’s impression of barriers:

a) Difficulties (patient’s words): b) What helps (patient’s words): 8

Clinician’s impression of barriers:

a) Difficulties (patient’s words): b) What helps (patient’s words): 9 Clinician’s impression of barriers:

a) Difficulties (patient’s words): b) What helps (patient’s words): 10 Clinician’s impression of barriers:

*Patient numbers must correspond to patient numbers on opposite side of card.

Page 13: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Findings• 19 clinicians collected data from 181 patient visits

in a 14 day period• Patient-perceived barriers: adherence (40%),

financial/insurance (23%), psychosocial (13%)• Clinician-perceived barriers: financial/insurance

(32%), cultural/psychosocial (29%), adherence (29%)

• Patients’ helpful factors: dietary/medical adherence (37%), social support (17%)

• Patients were less likely than clinicians to identify systemic and contextual factors contributing to poor diabetes care

Reichsman et. al. Opportunities for Improved Diabetes Care Among Patients of Safety Net Practices: A Safety Net Providers' Strategic Alliance (SNPSA) Study. J Nat Med Assn, 2008, under review.

Page 14: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

A classic ‘card study’

Page 15: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Effect of parental expectations on treatment of children with cough

• Previous study showed that half of children diagnosed with bronchitis did not have sputum production or rales

• Led to speculation that diagnostic label may sometimes follow the decision to treat

• Hypothesized that parental expectations may affect diagnosis

• Developed a study to assess the extent to which physicians incorporate parental expectations into medical decision making

Vinson D, Lutz LJ. The effect of parental expectations on treatment of children with a cough: A report from ASPN. J Fam Pract 1993; 37:23-7.

Page 16: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Methods• Card Study method was used• Age (newborns to 14), sex, duration of illness,

history of fever, sputum, smoker in household, enrollment in daycare, allergies, rales, wheezes, chest radiograph, follow-up plans (none -hospitalized)

• “Indicate whether you sense an expectation by the patient’s parent or guardian to prescribe an antibiotic.”

Vinson D, Lutz LJ. The effect of parental expectations on treatment of children with a cough: A report from ASPN. J Fam Pract 1993; 37:23-7.

Page 17: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Results• 1398 patients entered into study by

clinicians in 44 practices• Most were not seriously ill; 63% were not

scheduled for a follow-up visit• Diagnosis of viral URTI in 35%; bronchitis

in 33%, OM in 27%, asthma in 9%• Physician sensed parental expectations

for antibiotics in 15.4% of cases

Vinson D, Lutz LJ. The effect of parental expectations on treatment of children with a cough: A report from ASPN. J Fam Pract 1993; 37:23-7.

Page 18: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Key Findings• Parental expectation was second only to

rales in strength of association with diagnosis of bronchitis

• When controlling for other variables, parental expectations were more strongly correlated with diagnosis of bronchitis than either fever or sputum production

• If physician perceived that parent expected an antibiotic prescription, the likelihood that diagnosis of bronchitis would be made doubled

Vinson D, Lutz LJ. The effect of parental expectations on treatment of children with a cough: A report from ASPN. J Fam Pract 1993; 37:23-7.

Page 19: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Electronic Data Collection• Most PBRNs use some form of electronic data

collection methods

• Primary: web forms, tablet PCs, PDAs

• Secondary: EHR, capture of billing data

• Paper-based methods still prevail -- simple and reliable

• Computer technologies are increasingly more reliable and cost-effective

Page 20: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Benefits of Electronic Data Collection

• Rapid distribution of data collection forms

• Automated patient identification, patient registries

• Eliminates paper shuffle on both ends: opening, sorting, completing, checking, copying, folding, labeling, mailing, etc.

• Rapid and secure transfer of collected data

Page 21: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Benefits (cont.)

• Eliminates need for manual data entry

• Can result in improved data quality

• Enables rapid feedback for clinicians

• Can reduce time from study launch to publication

Page 22: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Electronic Data Collection Tools

• PC-based web-form data entry– Eliminates need for separate data entry step– Simple implementation– Inexpensive– Low portability– Well-suited for physician surveys and patient

surveys from home– Not suited for POC applications unless exam room

terminals

Page 23: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Online Survey ServicesZoomerang™ SuperSurvey Greenfield Online

Infopoll Perseus PollCat

Inquisite Cool Surveys Survey System

Apian Software Hosted Survey SurveyView

StatPac SurveyGold Survey Select

InstantSurvey EZSurvey Mercator

SurveyCrafter PollPro SurveyHeaven

Surveywire ObjectPlanet SurveyCrafter

mantaINSIGHT Active Websurvey SumQuest

CustomerSat StatSurvey SurveySite

QuickSense SurveyTrends LiveSurveys

Page 24: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Popular Online Survey Services

Page 25: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Electronic Data Collection Tools

• Handheld/Tablet Computer data entry– Eliminates need for separate data entry step– Portability for collection at point of care– Broad range of POC applications– More complex implementation than paper &

pencil– More expensive than paper & pencil

Page 26: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Patient Reactions to Tablet PCs• Research assistants required 2-4 minutes to train

patients to complete a survey• Survey required free-text entry, so a voice recording

option offered• More than 70% indicated that tablet was easy to use• 30% reported difficulty, almost entirely with the voice

recording technology• Elderly patients had the most difficulty• 2.5% elected to change to paper & pencil• Other studies show up to 96% patient satisfaction with

touch screen computers for survey completion

Main et al., Exploring patient reactions to pen-tablet computers: A report from CareNet. Annals of Family Medicine 2004(2)5: 421-424.

Page 27: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Internet

- Practice -University-based Research Office

Tablet PCs

Secure Transmission & Data Storage

HIPAA-Compliant Server

E-mailResearch Nurses

Page 28: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Challenges in using Computer Technology

• Capital investment in point of care systems– Software, hardware– IT staff– Trainers

• Integration with EHRs can be complex

• Clinician’s time for training

• Troubleshooting

• Assessing technologies as they rapidly evolve

Page 29: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Suggestions• Carefully estimate the time needed for training &

troubleshooting

• Offer paper-based or web-based back-upfor POC technologies

• Assess technology performance in terms of implementation time, cost, troubleshooting, burden on network

• Data security is essential

Page 30: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Next Week

• Sampling, measurement, and analysis of nested data in PBRN research

Stephen Zyzanski, PhDProfessor, Case Department of Family Medicine, Epidemiology & Biostatistics

Page 31: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Audio and Powerpoint Presentations

Practice-based Research Networks Seminar Series PodcastAudio podcasts and the accompanying PowerPoint slides of the Practice-based Research Networks Seminar Series are available online at http://blog.case.edu/jjw17/.Listen and learn online.To listen to the podcast in your Web browser, follow the link to the .mp3 file for that week's entry. The file will then play in QuickTime or your preferred audio player. To view the accompanying slides just follow the link to the .pdf file to either view the slides on your computer or to print them out.

Page 32: Welcome to PBRN Seminar Week 4 - Case Western Reserve ...€¦ · • Primary: web forms, tablet PCs, PDAs • Secondary: EHR, capture of billing data • Paper-based methods still

Thank you.

Questions?


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