App Guide v1.8
Welcome to Swift Command
This document will show you how to connect
the Swift Command App to your Caravan or
Motorhome and then explain the key features
and their operation.
Control the water pump and
view tank information
Manage your system power,
select the battery or enable
the current limiter
Control your lighting and
adjust dimmer levels
Control the heating, set the
timer and configure the
power source
Jump to the remote app to locate your vehicle,
review past locations, remotely view system levels
& information, view system historical data and
contact your dealer
For 2017 vehicles, Swift
Command now includes
a Thatcham Category
6 tracking device
App Guide v1.8
Connecting to your Caravan or Motorhome
Firstly, you will need a compatible Bluetooth 4.0 device. Swift Command uses the latest
Bluetooth 4.0 BLE (Bluetooth Low Energy) technology, so please check your phone or tablet
specification. Most devices produced in the last 2 years use Bluetooth 4.0.
Secondly, you need to install the Swift Command App. Head to the
Apple or Android store and search for Swift Command , or alternately
click the link on the left. Follow any onscreen advice.
Next you need to be inside your Caravan or Motorhome
with the EC600 system powered up and the control
panel over the door switched on. Please refer to the
relevant section of your handbook to familiarise yourself
with the operation of the control panel.
Now please refer to the relevant following page for your device type, Android or Apple iOS.
Using the arrow keys scroll to the system settings, press
the select button and then scroll again to Bluetooth Pair?
Press the select button to start pairing. The power
button LED will start to flash. You now have 1 minute to
complete the pairing process on your device.
App Guide v1.8
Using the App for the first time - ANDROID
If the device does not connect please check
that the control panel is still in pairing
mode and try again.
If at any time you leave your Caravan or
Motorhome the App will automatically
disconnect. When you arrive back you will
see that the connection icon has a red
cross. You can simply press on the
connection icon to reconnect automatically.
You can now start the Swift Command App and press the
Bluetooth button to go to the connection screen. Press the
Search for Control Panel button to list available connections.
Go to your device settings and select the Bluetooth section. If Bluetooth is
turned off, turn it on. Your device should start searching for Bluetooth
devices and SWIFT_BLE should be listed in the available devices section.
Press on SWIFT_BLE to select it and your device will then connect.
The Bluetooth Paring on the Control Panel will now complete and the power
LED will stop flashing. Pairing is now finished and you can exit the Bluetooth
section.
Press on the listed SWIFT_BLE result to select it.
Not ConnectedConnected
Good signal Poor signal No signal
The App will now connect and this will be shown on the
connection icon at the bottom of the App screen.
App Guide v1.8
Using the App for the first time – APPLE iOS
You can now start the Swift Command App and press
the Bluetooth button to go to the connection screen.
Press the Search for Control Panel button to list
available connections.
If at any time you leave your Caravan or Motorhome the App will
automatically disconnect. When you arrive back you will see that
the connection icon has a red cross. You can simply press on the
connection icon to reconnect automatically.
The App will start scanning for the control panel and will list the
results under the search button. Press on the listed result to select
it.
Not ConnectedConnected
Good signal Poor signal No signal
The App will now pair and connect and this will be shown on the
connection icon at the bottom of the screen.
If the device does not connect please check that the control panel
is still in pairing mode and try again.
App Guide v1.8
Power Control screen operation
Press the Power Control button to
go to the Power Control and
Information screen.
Use the Battery buttons to
select which battery you would
like to use (or charge). The
selected battery is indicated by
the lit blue button.
Under the row of buttons you will find the power
information bar graphs. These show the battery
voltages, current to / from the selected battery,
current from the solar panel (when fitted) and AC
230V current being used from the site supply or
generator.
Information on this screen refreshes as the screen is
opened and then about every 15 seconds. If you
would like to see a faster update you can turn on
the Live Update feature by pressing the Live
Update button. Other buttons are disabled during
live update.
Use the Power button to turn the power on or off
within your Caravan or Motorhome. This works in the
same way as the power button on the control panel.
Power on is indicated by the lit blue button.
Use the AC
Limit button
to turn the
Mains 230V
current limiter
on / off.
App Guide v1.8
Water System operation and information screen
Press the Water System button to go to the
Water System and Information screen.
Here you will find a collection of information relating to the
water system and its operation.
Press the Pump button to turn on / off the water pump.
Pump on is indicated by the lit blue button.
Temperature and Humidity information
is shown at the top of the screen.
The left box shows the Internal
temperature in degrees Celsius.
The centre box shows the Internal
Humidity as a percentage.
The right side box shows the External
Temperature.
Use the Tank Fill button on your Caravan to turn
on / off the automatic filling of the onboard water
tank from the external container.
Use the Tank Heater button on your Motorhome to
turn on / off the anti-frost heaters in the water tanks.
Note, Caravans have a Tank Fill button and Motorhomes have
a Tank Heater button.
Turn the Warning button on to receive a warning at the
control panel when the fresh water tank is low, or in a
Motorhome if the waste water tank is full.
See your handbook for additional information.
App Guide v1.8
Lighting operation and information screen
Press the Lighting button to go to the Lighting and Information screen.
Here you will find a number of
controls for the lighting system.
The 5 buttons can be used to turn
on / off the relevant items. On is
indicated by the lit blue button.
These include the Interior lighting,
the outside Awning light, the inside
Entry light and the 2 dimmable
lighting circuits.
You can also adjust the lighting
level of the dimmable lights by
sliding either of the level controls.
Press the selection dot and slide to
the left or right.
Please note that as the control panel only has one dimmer button
if you make a change at the control panel this will affect both
channels and set them to the same level.
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Press the Heating button to go to the Heating System and Information screen.
This screen will configure itself to match the
heating system fitted to your vehicle.
Temperature and Humidity information is shown
at the top of the screen.
The status bar shows the current status of the
heater.
The control buttons provide control of the
heater features and settings.
The final section shows the timer settings for
every day or individual days, and allows the
settings to be adjusted and saved to / loaded
from your vehicle.
Heating System - Overview
Here you will find a number of
controls for the heating system.
App Guide v1.8
Alde Heating System operation and information screen (1 of 3)
To switch to manual control (if you want to use the Alde control panel) press the Manual button. In
manual mode the EC600 system and the App do not control the heating system.
To enable EC600 and App control of the heating system select one of the Timer buttons. Timer x1 is the
simplest mode as you have 4 timer events during the day and these are applied every day. Timer x7
gives you more control as you can set 4 timer events for each day of the week.
Active control buttons are shown in blue, inactive buttons are shown in grey.
Press the Timer x1 button to set times for all days.
Press Timer x7 to set times for each day of the week.
The information in the lower half of the screen will
change depending on which Timer setting you choose.
Press the select arrow to set the hour, minute,
heating temperature and water heater mode for each
timer event.
You can also use the additional buttons to copy the
current day to the next, copy the current day to all
days, reload the setting from your vehicle, or save the
setting back to your vehicle.
App Guide v1.8
Alde Heating System operation and information screen (2 of 3)
Energy selection and
Override settingsPress the Gas button to turn Gas
usage on / off.
The Override feature can be used to override any existing time /
temperature for a fixed period. This is ideal if you want to temporarily
increase the temperature for a short period without changing your main
heater settings. Press the Override button and enter the required settings
in the popup box. Press the Start button to the override settings.
Press the Electric button to turn Electric on at 1KW, press the
button again to change to 2KW, press the button again to
change to 3KW and press the button a final time to turn Electric
off. Note that the selected KW setting is shown within the Electric
button by the strike symbol.
Before you can set the timers you need to select the energy
setting for the air and water heaters.
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The Status Bar shows the current status of the heater.
Alde Heating System operation and information screen (3 of 3)
Heater Status bar
The left section of the bar shows the status of the space heating, indicated by the rising
heat icon. If the space heating is set to be on then the adjacent icon will show a blue
operating arrow. If the space heating is set to be off then the icon will show a grey
stopped symbol (square within a circle).
The right section of the bar shows the status of the water heating, indicated by the
water waves icon. If the water heating is set to be on then the adjacent icon will show a
blue operating arrow. If the water heating is set to be off then the icon will show a grey
stopped symbol (square within a circle).
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Truma Heating System operation and information screen (1 of 3)
To switch to manual control (if you want to use the Truma control panel) press the Manual button. In
manual mode the EC600 system and the App do not control the heating system.
To enable EC600 and App control of the heating system select one of the Timer buttons. Timer x1 is the
simplest mode as you have 4 timer events during the day and these are applied every day. Timer x7
gives you more control as you can set 4 timer events for each day of the week.
Active control buttons are shown in blue, inactive buttons are shown in grey.
Press the Timer x1 button to set times for all days.
Press Timer x7 to set times for each day of the week.
The information in the lower half of the screen will
change depending on which Timer setting you choose.
Press the select arrow to set the hour, minute,
heating temperature and water heater mode for each
timer event.
You can also use the additional buttons to copy the
current day to the next, copy the current day to all
days, reload the setting from your vehicle, or save the
setting back to your vehicle.
App Guide v1.8
Truma Heating System operation and information screen (2 of 3)
Energy selection and
Override settings
The Override feature can be used to override any existing time /
temperature for a fixed period. This is ideal if you want to temporarily
increase the temperature for a short period without changing your main
heater settings. Press the Override button and enter the required settings
in the popup box. Press the Start button to the override settings.
Before you can set the timers you need to select the energy
setting.
Press the Energy button to cycle through the heater energy
settings. The possible options are; Gas, Mix1 (Gas & Electric
1KW), Mix2 (Gas & Electric 2KW), Electric 1KW or Electric 2KW.
Note that the selected KW setting is shown within the Electric
button by the strike symbol.
App Guide v1.8
The Status Bar shows the current status of the heater.
Truma Heating System operation and information screen (3 of 3)
Heater Status bar
The left section of the bar shows the status of the space heating, indicated by the rising
heat icon. If the space heating is set to be on then the adjacent icon will show a blue
operating arrow. If the space heating is set to be off then the icon will show a grey
stopped symbol (square within a circle).
The right section of the bar shows the status of the water heating, indicated by the
water waves icon. If the water heating is set to be on then the adjacent icon will show a
blue operating arrow. If the water heating is set to be off then the icon will show a grey
stopped symbol (square within a circle).
App Guide v1.8
Whale Heating System operation and information screen (1 of 3)
To switch to manual control (if you want to use the Whale control panel) press the Manual button. In
manual mode the EC600 system and the App do not control the heating system.
To enable EC600 and App control of the heating system select one of the Timer buttons. Timer x1 is the
simplest mode as you have 4 timer events during the day and these are applied every day. Timer x7
gives you more control as you can set 4 timer events for each day of the week.
Active control buttons are shown in blue, inactive buttons are shown in grey.
Press the Timer x1 button to set times for all days.
Press Timer x7 to set times for each day of the week.
The information in the lower half of the screen will
change depending on which Timer setting you choose.
Press the select arrow to set the hour, minute,
heating temperature and water heater mode for each
timer event.
You can also use the additional buttons to copy the
current day to the next, copy the current day to all
days, reload the setting from your vehicle, or save the
setting back to your vehicle.
App Guide v1.8
Whale Heating System operation and information screen (2 of 3)
Energy selection and
Override settings
Before you can set the timers you need to select the energy
setting for the air and water heaters.
Press the Air button to cycle through the air heater energy
settings. The possible options are; Off, Fan only, Gas, Electric
1, Electric 2 or Electric 3.
Press the Water button to cycle through the water heater
energy settings. The possible options are; Off, Gas, Electric 1,
Electric 2, Mix1 or Mix2.
The Override feature can be used to override any existing time /
temperature for a fixed period. This is ideal if you want to temporarily
increase the temperature for a short period without changing your main
heater settings. Press the Override button and enter the required settings
in the popup box. Press the Start button to the override settings.
App Guide v1.8
The Status Bar shows the current status of the heater.
Press on the bar for more information.
Whale Heating System operation and information screen (3 of 3)
Heater Status bar
The left section of the bar shows the status of the space heating, indicated by the fan blower icon. The
right section of the bar shows the status of the water heating, indicated by the water waves icon. The
other icons indicate the following:
A green OK icon indicates that the heater is error free. If an error does occur the error
number will be shown in red. Press on the status bar to show details of the error.
If the heater is set to be on then the adjacent icon will show a blue operating arrow. If
the heater is set to be off then the icon will show a grey stopped symbol (square within
a circle).
If the 230V mains supply is present at the heater then this icon will be blue, if the
supply is not available then the icon will be grey.
If the gas burner is operating within the heater then this icon will be blue, if the burner
is off then the icon will be grey.
App Guide v1.8
With your caravan connected to your car and the engine started, the screen
will show the ATC status at the top of the screen. The icon colour matches
the colour of the LED indicator fitted to your caravan.
Al-Ko Automatic Traction Control (ATC 1 of 2)
This screen shows the Status of the ATC unit fitted to your
caravan and can be viewed in your vehicle whilst driving. Please
observe the rules and regulations for the use of mobile devices
whilst driving and do not operate other parts of the App.
If the ATC detects an error the status will
change to red and Error will be displayed.
You should investigate the cause of the error
as soon as possible.
This indicates that the App is
not connected or not
receiving data from the ATC.
This indicates that the ATC is
starting up and undertaking
a self test.
This indicates that the ATC is taking action to stabilise your caravan.
The amount of sway detected will be shown on the screen with an
increasing value from 0 through to 6 (as shown below).
If there is a delay starting the self test then
this warning would be shown.
App Guide v1.8
You can activate an additional alert which will warn
you of an error via your device notifications. Press
the button to activate or deactivate the alert.
Press the Al-Ko button to show additional system
data. Here you can see the number of ATC
Activations, the number of any Block-outs and
any Errors. You can also view the journey time
and the ATC supply voltage level.
Al-Ko Automatic Traction Control (ATC 2 of 2)
Press the Clear Current button to clear the current journey
history or press the Clear All button to clear all the data.
Note; Activations = the number of times the ATC unit has
activated to stabilise your caravan. Block-outs are the
number of times the ATC has paused operation for 10
seconds to prevent brake overheat. Errors are the number
of ATC system errors.
App Guide v1.8
Location and Remote features
Press the Remote Features button to go to the Location and Remote features screen.
Features on this screen need an internet connection so please ensure a network
connection is available on your device. You need to enter your Swift Command account
email and password on the account page before these features will be enabled.
Locate – Locate your vehicle and view
historical locations.
Levels – Remotely view system levels &
information.
History – View historical vehicle system data in
graphical format. Includes battery voltages,
temperatures and water tank levels.
Dealer – View your dealer contact details, with
links to their website, phone & email.
Web Portal – Access your account on the Swift
Command Portal.
Remote Control – The other buttons are used
to control the EC600 system remotely when
away from the vehicle. Press the power
button to start remote control.
Note: If you use the remote features part of the App whilst
connected via Bluetooth in your caravan or motorhome
the Bluetooth connection will be disconnected and
disabled for 5 minutes to avoid any conflicting signals.
App Guide v1.8
Location and Remote features - Locate
Press the Locate button to go to locate your vehicle or review historical locations and
system data.
When you access the
Locator screen the latest
position is shown
Click on the vehicle symbol
to view the time, date and
other data.
To view historical data, first
select a date and then click
the Get History button
Click the display filter and tick the
box to enable Dealer Locations
With dealer locations enabled, click the
green map pin to show the dealer contact
details. Click the Google Map view to jump
out of the App and view on Google Maps.
App Guide v1.8
Location and Remote features – Levels
Press the Levels button to remotely view system levels & information.
Press the Download Vehicle Levels button to retrieve the latest data from your vehicle.
The information is shown on one
long page, scroll down to view all of
the data.
App Guide v1.8
Location and Remote features - History
Press the History button to select and view vehicle system data.
The first step is to press the Download
Vehicle History button to download your
vehicles data.
Next press the Select Date button to select
a date range. You can use the preset
selections or set a from and to date from
the calendar picker. Press Apply to set the
date range.
Finally, press the Create Graphs button to
generate the graphs. At any point you can
change the date selection range and then
press Create Graphs again.
Press the (+) button to expand the required graph. When the
graph is open click the (-) button to collapse the graph.
On a touch screen device you can pinch to zoom in the chart
area.
App Guide v1.8
Location and Remote features - Dealer
Press the Dealer button to show your dealer contact details.
On the Dealer Info page you can click on the links provided to
go to the dealer website, call the dealer or send an email.
Click the Locate Dealer button to show a map view of the dealer
location.
App Guide v1.8
Location and Remote features – Remote Control
On the remote control screen you can use
the available buttons to control the related
features in your vehicle.
To connect to your vehicle press the Power
button.
Please note that if you are using the remote
control feature but are also still connected via
Bluetooth within your vehicle, the Bluetooth
connection will be switched off and disabled
for 5 minutes to prevent control conflicts.
The App will communicate with your vehicle
and then show the current on / off state of
each item. You can now use the buttons to
control the related items (which work in the
same way as they do in the main part of the
app).
Note; if you change the heating energy
source (electric and/or gas) when using the
override button these settings will remain
when the override period is complete.
App Guide v1.8
Swift Command Tracker by Sargent
Swift Command Tracker is built in to your vehicle and forms part of the Swift Command system.
The unit is Thatcham Category 6 approved, provides European coverage and is ready for use, all you need
to do is purchase a tracking subscription by visiting www.swiftcommand.co.uk The tracker may reduce your
annual insurance premiums and provides extra peace of mind for just £95 per year.
Operation
The Swift Command Tracker is easy
to operate as it is controlled by the
vehicle systems.
In a caravan the tracker is armed
when the Stinger 310 / 350 Alarm
System is armed. It is disarmed when
the alarm is disarmed.
If the caravan doesn t have an alarm
system fitted, a simple numeric
keypad is used to arm / disarm the
tracker. Enter your code followed by
the ON button to arm the tracker.
Enter your code followed by the OFF
button to disarm the tracker.
In a motorhome the tracker is
armed / disarmed by the ignition key.
When the ignition is turned off the
tracker is armed. When the ignition is
turned on the tracker is disarmed.
PrecautionsEvent of a Theft
If the vehicle is moved whilst the
tracker is armed the geo-fence
monitoring will trigger a theft event.
In addition to the above, in a caravan
with the Stinger 310 / 350 Alarm
System fitted, if the alarm is triggered
by internal movement or caravan
tilting the alarm monitoring will also
trigger a theft event.
The monitoring station will now
contact you to confirm the theft or
false alarm. You will be required to
confirm your identity against the
information you provided when you
subscribed.
If a genuine theft is confirmed the
monitoring station will liaise with the
police and keep you informed of
progress.
Note; during a theft event to comply
with legislation you will not be able to
manually locate your vehicle using
the Swift Command locate feature.
The Swift Command Tracker monitors
the leisure battery supply and if the
voltage falls below a set level or the
battery is removed this will trigger a
fault event.
If you plan to remove your battery for
maintenance or external charging
please contact the monitoring station
BEFORE removing the battery.
If you lose an alarm key fob you need
to contact Sargent for a replacement
and follow their instructions to
remove the lost fob from the system.
If you lose an ignition key you will
need to visit a Fiat dealer for key
replacement and removal of the lost
key.
Contact
Before contacting any of the
following please ensure you know
your caravan or motorhome serial
number. For caravans this is the last
10 digits if the CRIS number (like
SWG0123456). For motorhomes this
is the unique MH number (like
MH01234).
The Swift Command Tracker
monitoring station can be contacted
on 0345 6027302. The stations
operates 24 yours a day 7 days a
week.
Sargent customer support can be
contacted on 01482 678981 or via
Telephone lines are manned during
normal office hours.
Swift customer support can be
contacted on 01482 875740 during
normal office hours.
App Guide v1.8
Settings and information
There are a number of other screens used to support the App and these are detailed here.
Here you can access your account details.
[1] Enter your Swift Command email account and
password so that you can access your vehicles
information and location data. [2] Press the save
button top right when complete.
Here you can access your vehicles handbook along with any other relevant documents.
These documents are selected automatically based on your vehicles serial number and are
loaded to your device on first use. Please ensure you have an internet connection when first
accessing these documents.
Note; your mobile number and email address for notification must be entered on the Swift Command
portal, they can t currently be entered via the app.
[3] Press the Get Vehicle Details
button to retrieve your vehicle
details. If you have more than one
vehicle they will appear in a list.
[4] Press on the required vehicle to select it. It will then jump to the top of
the page to confirm selection. [5] Press the save button to complete.
App Guide v1.8
Alert Settings (1 of 2)
On this screen you can set and configure system alerts so that the system can email or text
message you when certain events occur. To use the features on this page your device will
need an internet connection.
The first step is to load the current system alerts by pressing the the load button. The alerts will
be loaded and displayed as shown below.
The first item in the list is used to enable or disable any alerts you have
set. This acts as a master on / off for all of the alerts. Please enable
the alerts before adjusting the individual settings.
This first alert relates to the alarm system in caravans. It can also be
used with aftermarket alarms in motorhomes when suitably wired.
Press the alert to adjust the settings.
All of the alerts work in a similar way.
To enable the alert select the maximum number of
emails and / or SMS text messages you would like per
day. These limits allow you to control how often you
will be contacted / disturbed by the alert. To disable
the alert set both items to off.
Note that the Alarm trigger and Leisure battery voltage alerts work even if the EC600 system is shutdown.
The other alerts need the EC600 system powered up to operate.
App Guide v1.8
Alert Settings (2 of 2)
The external temperature alert and the external temperature with water
in the onboard tanks alert have an additional temperature parameter
that can be set.
To enable the alert select the maximum number of
emails and / or SMS text messages you would like per
day. Then select the required trigger temperature (2° C
through to -10° C).
Temperature alert example: if set at -1° the system will
alert you if the external temperature falls below -1° C.
Water tank temperature alert example: if set at -2° the
system will alert you if the external temperature falls
below -2° C when there is water in either or both of the
onboard water tanks.
The leisure battery and vehicle battery voltage alerts are enabled in the same way
as the other alerts by setting the maximum number of emails and / or SMS text
messages you would like per day. These alerts work from fixed system settings. If
the battery voltage falls below 11.3V or rises above 15.4V the alert will be
triggered.
Finally, when you have finished adjusting / setting the
alerts, press the save button to save the alert settings.
App Guide v1.8
Other Links and Information
The Smart Command App also provides direct links to the following websites. Your device will require an
internet connection to use these links.
Here you can access the Swift Group website. Keep up to date with new and exciting
news from Swift.
Click this link to go direct to Swift TV. Relax, sit back and enjoy the latest news and
product reviews from the Swift TV channel.
Here is Swift Group's own dedicated social networking site where you can make friends,
exchange holiday stories, get tips on touring and ask Swift technical questions and advice.
Swift Connect is an online system, which provides each owner with a personal profile, with
the ability to make the experience of owning their caravan or motorhome even more
unique
App Guide v1.8
Web Portal – Register and Login
Before you can use the Swift Command portal you need to register for an account at swiftcommand.co.uk
You need to provide an email address and
password which you will then use to login to Swift
Command. For security reasons your password
must contain at least one capital letter, one number
and one lowercase letter.
We also ask for your home address and phone
number should we need to contact you.
Finally you need to read and accept the Swift
Command terms of use by ticking the box.
Click the register button to complete the process.
Swift Command will now perform a security check
by sending a message to your email address. You
need to click the link in the message to activate
your account.
When activated you can proceed to login to Swift
Command by using the Login link (top right).
Enter your email address and password, tick the
optional remember me box if required and click the
Log In button to login.
When logged in, you can view or amend your
account details by clicking the Account Details link.
Click the Details button to amend or update your
details.
Your account will normally be created at the time of
purchase with help from your dealer, but here are
the instructions for reference.
Browse to swiftcommand.co.uk and click the Register
link (top right). Enter the required information into
the form.
App Guide v1.8
Connectivity / Control Problems / Help
It is IMPORTANT that you have read the App User Guide before attempting to use the system . Please do not
dive in without understanding the Android or Apple iOS connection processes as these are different .
[1] Check system components
Ensure a leisure battery has been
fitted and that the mains powered
battery charger is turned on (if
required).
At the EC600 power supply unit, check that the system is powered up
(shutdown button in the IN position).
At the EC600 control panel turn the
power on, scroll to the EC620
screen, press the select button (right
arrow) to page through the system
information.
Check that the information matches
the following (or is a higher number).
90C90 (caravan)
91C91 (motorhome)
SW13
Mxxxxxxxxxxxxxxx (where the x s are
replaced by a long IMEI number, not just zero s).
If any of the numbers are lower than
those shown (or if the M number is
all zero s) please contact Sargent for
help. Phone support on 01482 678981 or email
[2] Check your device
Ensure you device supports Bluetooth 4.0 (often referred
to as BLE, Bluetooth Low Energy). If unsure use the BLE
Checker App from the App / Play store.
Make sure you have the latest version of the Swift
Command App (currently 7.0.1 on 20/7/16). To check this press the about button on the App home screen.
[3] Pair & connect your device
Follow the App User Guide instructions to pair your
device. This is a one off process and does not need to
be repeated once completed.
Do not get confused between the pair process and the
connect / re-connect process (especially on Apple iOS as
the same screen is used).
It is possible that the App may disconnect after the first
pairing, this is normal and does happen on some
devices. Please re-connect and continue to use the App.
If your device goes to sleep, the screen auto-locks, you
change to another App or another paired device
connects to the system the Bluetooth connection will be
disconnected. You will need to reconnect when you wish
to use the Swift Command App again.
If you use the remote features part of the App whilst
connected via Bluetooth in your caravan or motorhome
the Bluetooth connection will be disconnected and
disabled for 5 minutes to avoid any conflicting signals.
On iOS you can change the auto-lock time (settings/
general/auto-lock) or on Android you can change the
sleep time (settings/display/screen timeout, sleep or
similar).
[4] Bluetooth reset process
If you are still experiencing
Bluetooth connection problems
please follow the steps below:
At the control panel scroll up to
System Settings, press select and then scroll up to Bluetooth
Delete. Now press select again
to delete the current pairings.
Wait until the blue light stops
flashing, which indicates that
the current pairings have been
deleted.
Now on your device, make sure
the Swift Command App is
closed. Then in your devices
Bluetooth settings please
delete / forget the pairing to
SWIFT_BLE (this process varies
between Android versions and iOS so you may need to refer
to your device operating
instructions).
Now return to the control panel
and while still in the settings
menu scroll up to the Bluetooth
Pair item. Press the select
button to start pairing. Follow
the User Guide pairing process
which is also summarised next.
[5] Android pairing summary
You have 1 minute to complete the pairing
process.
In Bluetooth pairing SWIFT_BLE should be
visible as an available device. Click on it to
pair the device.
Pairing should now complete and the
control panel LED should stop flashing.
SWIFT_BLE should be listed in your paired
devices.
Now exit settings and open the Swift
Command App. Click the Bluetooth icon
and then the Search for Control Panel
button to list the available systems. Click on
the listed item to connect your device to the
EC600 system. Press the back button to
return to the home screen to use the App.
[6] Apple iOS pairing summary
You have 1 minute to complete the pairing
process.
In the Swift Command App click the Bluetooth icon and then the Search for
Control Panel button to list the available
systems. Click on the listed item to pair
your device to the EC600 system. Select
Pair when prompted by the popup box.
Pairing should now complete and the
control panel LED should stop flashing.
Pairing and connection is now complete
you press the back button to return to the
home screen to use the App.