Welcome To The BBB Torch Awards For Marketplace Ethics! · 2015-11-19 · Thursday, December 10,...

AWARDS

Welcome To The BBB Torch Awards For Marketplace Ethics!

Thank you for considering entry in the 2016 Torch Awards For Marketplace

Ethics. We’re proud of all of our honorees and winners over the past 15

years and look forward to adding more great businesses and non-profits

to the list.

Please plan to attend one of our Torch Award Workshops. They’re designed

to help you prepare a successful application. Our first Workshop is Thursday,

December 10, 2015. Other workshops will be scheduled for Spring and early

Summer of 2016.

To help you prepare, please review this overview of the marketplace

ethics questions you will be required to complete in this application.

• a brief description of your business’ position on integrity in business.

• how you incorporate ethical practices in your workplace training and

day-to-day operations.

• examples of situations in which your business demonstrated ethical

decision-making with customers, suppliers and employees

• examples of programs, contributions, and activities that return value

and support to your community

• examples of your long-term history and reputation of ethical standards

• recognitions your business received from industry peers, trade

associations or community

Table of Contents

Important Dates .......................................................................................................................... 2

About the Torch Awards for Marketplace Ethics

Judging Criteria ................................................................................................................ 3

Judging Process ............................................................................................................... 3

Minimum Submission Requirements ............................................................................... 4

Torch Award Entry Form & Contact Sheet ................................................................... 5

Torch Awards for Marketplace Ethics Application

Directions for Completing Application ................................................................ 6

Submitting Your Application ..................................................................................... 6

Photo & Logo Submission .......................................................................................... 6

Business Description .................................................................................................... 6

Question 1 ........................................................................................................................... 7

Question 2 .......................................................................................................................... 8

Question 3 .......................................................................................................................... 11

Question 4 ...................................................................................................................... 23

Question 5 ....................................................................................................................... 25

Question 6 ...................................................................................................................... 27

Entry Agreement .................................................................................................................. 28

SAVE & SUBMIT Buttons ..................................................................................................... 28

Leadership Circle .......................................................................................................................29

AWARDS

Torch Awards for Marketplace Ethics A Program of The Center for Ethics at BBB

Entry Application for Businesses

Sign Up For Email Updates On Workshops and Deadlines At This Link: STAY INFORMED

FIRST WORKSHOPThursday, December 10, 2015 | 9:00 AM - 10:00 AM | Torch Awards Workshop 1

BBB Cincinnati, 1 E. 4th Street, Suite 600, Cincinnati, OH 45202

RSVP to Trish Sefakis at (513) 639-9146 or [email protected]

A panel of Torch Awards Recipients and Judges share their insights on what makes Torch Awards

applications shine. Learn tricks for getting your application done on time. Curious how the Judges really

assess the applications? Hear it straight from someone “in the room.” This Workshop may be repeated in

the first quarter.

The Following Additional Workshops Will Be Scheduled for Spring and Early Summer 2016

Torch Awards Workshop II (Date and Location To Be Determined)

InterAct for Health, 3805 Edwards Road, Suite 500, Cincinnati, Ohio 45209

RSVP to Trish Sefakis at (513) 639-9146 or [email protected]

Hear tips on how your organization can finalize your Torch Awards application. Your BBB will share with

you the electronic filing requirements.

Torch Awards Workshop III (Date To Be Determined)

Online Webinar (Using “GoTo Webinar”)

Have your application handy - BBB will review the electronic application point-by-point so you can make

sure you have the form and questions 100% completed before submission. Plus, BBB will take any last

minute questions about the application.

Other Dates To Be Determined Include The Following:

Application Submission Deadline (No Earlier Than June 30th, 2016 — Final Date To Be Determined)

Electronic Submissions Only (Submit to: [email protected])

All applications must be electronically submitted. No late applications will be accepted; no exceptions will be made.

2016 Torch Awards Finalists Notifications (Date To Be Determined)

All Torch Awards Finalists will receive a phone call from BBB notifying them of their status and informing

them of next steps. Torch Award Finalists should prepare for an exciting fall dedicated to celebrating them:

there are Cincinnati Enquirer and Business Courier advertisements to prepare, video interviews to tape and

edit, billboards to design, press releases to write and distribute, and a large celebratory event. Plus, there

are special sponsorship opportunities for Finalists to maximize their exposure.

Torch Awards for Marketplace Ethics Celebration

(October, 2016 — Final Date and Venue To Be Determined)

IMPORTANT DATES

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http://bit.ly/1H4S4X4

The Torch Awards for Marketplace Ethics celebrate businesses and nonprofits that exemplify what it means to

be part of an ethical marketplace. In order to be named a Torch Award Recipient, applicants must first subject

themselves to an intense self evaluation of their practices. This application will guide applicants through that

process and help collect the information the judges need to name the next class of Torch Award Recipients.

Judging Criteria

Business applicants for the BBB Torch Awards for Marketplace Ethics will be judged based on their ethical

practices, not their business savvy, according to the following guidelines:

• high ethical standards of behavior towards clients, volunteers, donors, employees,

and the communities in which they provide services,

• demonstrated ethical practices surrounding their client service relationships,

• long-standing history / reputation of ethical practices in the marketplace,

• acknowledgement of ethical marketplace practices by industry peers and in the

communities they serve,

• ethical policies that are effectively communicated to employees,

• ethics policies that demonstrate a long-standing history of ethical practices and

accountability in the community, and

• training programs that assist employees in carrying out established ethics policies.

Judging Process

Applications are evaluated by an independent panel of judges selected from the business, nonprofit, and

academic communities. The judging process is as follows:

1. BBB reviews each application to ensure the Minimum Submission Requirements are satisfied,

that the applicant has completed the Torch Awards Entry Form & Contact Sheet,

answered all Application Questions.

2. Applicant’s answers - exactly as they appear in their electronic submission - are sent to the judges for

preliminary review and scoring.

3. The judges meet with an independent facilitator to review their preliminary scores and to discuss the

applications. The judges make all Torch Awards Honoree and Recipient selections.

ABOUT THE TORCH AWARDS FOR MARKETPLACE ETHICS

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• The business must have been in operation locally for at least one year.

• BBB files may not contain any concerns about the business’ marketplace practices, and there may not

be any concerns about the business’ industry. Although BBB Accreditation is not a requirement, the

business must uphold BBB’s Standards of Trust. In addition, if the business has been involved in major

lawsuits, including class action suits, or government actions in the past three years, this information

must be disclosed as part of your entry and will be considered by the judges.

• Business applicants must have a physical location in BBB Cincinnati’s 20-county service area that has

been in operation since July 2015.

BBB Cincinnati’s 20-county service area

Ohio: Adams, Brown, Butler, Clermont, Clinton, Galia, Hamilton, Highland, Jackson, Pike,

Lawrence, Scioto, and Warren counties

Kentucky: Boone, Campbell, and Kenton counties

Indiana: Dearborn, Ohio, Ripley, and Switzerland counties

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MINIMUM SUBMISSION REQUIREMENTS

Business Name _____________________________________________________________________________

Contact Person for Application ________________________________________________________________

Title ________________________________ Email _______________________________________________

Phone ____________________________________ Fax ___________________________________________

Owner/Manager/Principal / C.E.O. ______________________________________________________________

Nature of Business __________________________________________________________________________

Business Mailing Address _____________________________________________________________________

Business Website ___________________________________________________________________________

Name of Primary Banking Institution ____________________________________________________________

Contact Name & Branch Location ___________________________________ Phone ____________________

Name of Legal Counsel ______________________________________________________________________

Contact Name __________________________________________________ Phone ____________________

Accounting Firm _________________________________________________ Phone ____________________

Total of Local Employees ___________________ If Headquarters Total Employee Count _________________

How did you learn about the Torch Awards for Marketplace Ethics?

Letter mailed from BBB

Business Courier ad

BBB website

BBB email

Personal invitation from BBB staff member

Torch Awards Workshop

Other ______________________________________________________________________________

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TORCH AWARD ENTRY FORM & CONTACT SHEET

Directions for Completing Application

Use this electronic form to submit your Torch Awards for Marketplace Ethics application. Hard copies of

applications will not be accepted. Please type or copy / paste your response to each question in the space allotted.

Your business may not exceed the space provided for each question (character allotments for each question

have been provided). You may save your work by clicking the “SAVE” button on Page 27 of this document then

return to the form to work the questions in any order. You will be prompted to save the file to your desktop.

Submission of Application

Your application must be submitted by 4:30 PM ET on the scheduled date (No earlier than June 30th, 2016 — final date to be determined) or it will not be accepted. All Entry Agreements are time stamped upon sub-mission. To submit your application click the “SUBMIT” button on Page 28 of this document. Please note: Once

you click the “SUBMIT” button the form will be locked and no changes can be made. You will be prompted to email

the form.

Completed forms should be emailed to: [email protected]

Photo and Logo

Please email a high resolution, color image of your business logo for use by BBB in promotional materials

Images should be approximately 7” x 5” (2100 pxls x 1500 pxls) file size no larger than 10 megabytes.

Send to : [email protected]

Please email a high resolution, color photo (.jpg, .psd, or .eps) for use by BBB in promotional materials. Please

consider a picture of your key staff, your building, or another photo that exemplifies your business.

Images should be approximately 7” x 5” (2100 pxls x 1500 pxls) file size no larger than 10 megabytes.

Send to : [email protected]

Business Description - For Promotional Use

Please describe your business using objective language, including: when it was founded, the nature of your

primary business, where it is located (number of locations if applicable), and owners/principals. This description

will appear in a special supplement to the Business Courier and be used for other promotional purposes should

your business be named a Torch Awards Recipient. BBB reserves the right to edit this description as necessary.

Copy and paste or type your response in the blank area below.

Maximum characters allotted for this response is 900 including spaces (150 words) based on 10 pt. Times

TORCH AWARD FOR MARKETPLACE ETHICS APPLICATION

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Provide a brief description of your business’ position regarding integrity and ethical practices in your business.

Copy and paste or type your response in the blank area below.

Maximum characters allotted for this response is 3,000 including spaces (450 words) based on 10 pt. Times

QUESTION 1 | POSITION STATEMENT

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This Section to Be Completed by the JudgesDirections: Please rate the business’ answer on a scale of 1 to 10. Ten signifies the best possible answer.

A good answer should be rated between 5 and 9.

Applicant: ____________________________________________________________________________

Question 1 | Score

1 2 3 4 5 6 7 8 9 10

Poor Poor Poor Poor Good Good Good Good Good Best

Judge’s Notes

A mark of integrity for a business is its practices concerning the training of its employees and corporate officers

in implementing ethical behavior.

Question 2A: Describe two ways in which ethical practices are made part of the day-to-day operations.

Copy and paste or type your response in the blank areas below. Maximum characters allotted for each response

is 2000 including spaces (300 words) based on 10 pt. Times

Question 2A / Example 1

Question 2A / Example 2

QUESTION 2 A | ETHICAL EMPLOYEES AND VOLUNTEERS

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A mark of integrity for a business is its practices concerning the training of its employees and corporate officers

in implementing ethical behavior.

Question 2B: Give two examples of training and policies that assist employees and corporate officers in

carrying out ethical practices and behaviors.

Copy and paste or type your response in the blank areas below. Maximum characters allotted for each response

is 2000 including spaces (300 words) based on 10 pt. Times

Question 2B / Example 1

Question 2B / Example 2

QUESTION 2 B | ETHICAL EMPLOYEES AND VOLUNTEERS

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This Section to Be Completed by the Judges

Directions: Please rate the business’ answer on a scale of 1 to 10. Ten signifies the best possible answer.


Applicant: ____________________________________________________________________________

Question 2 | Score

1 2 3 4 5 6 7 8 9 10


Judge’s Notes

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An ethical business is positive, honest, fair, reliable, and responsive to its customers, suppliers and employees.

For each of the three groups listed below, provide two situations / examples in which your business demon-

strated ethical decision-making. Describe the dilemma / problem, the possible choices you had for resolving the

issue, the pros and cons of each option, any resources consulted to resolve the dilemma, and the final outcome.

Question 3A: Customers

Question 3B: Suppliers / Vendors / Subcontractors

Question 3C: Employees and Freelancers

Copy and paste or type your response in the blank areas below. Maximum characters allotted for each section

are noted next to the title and are based on 10 pt. Times

Question 3A: Customers Example 1

Statement of the Ethical Dilemma or Problem (1,200 characters (200 words)

Description of the Choices for Resolution (700 characters (100 words)

Explanation of the Pros and Cons for Each Choice (1,200 characters (200 words)

QUESTION 3A - C | DECISION-MAKING

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Description of the Resources Consulted to Resolve the Dilemma (700 characters (100 words)

Description of the Final Outcome / Decision Made (1,200 characters (200 words)

12



Question 3A: Customers Example 2





13



14




Applicant: ____________________________________________________________________________

Question 3A | Score

1 2 3 4 5 6 7 8 9 10


Judge’s Notes










Question 3B: Suppliers / Vendors / Subcontractors Example 1





15



16



Question 3B: Suppliers / Vendors / Subcontractors Example 2





17



18




Applicant: ____________________________________________________________________________

Question 3B | Score

1 2 3 4 5 6 7 8 9 10


Judge’s Notes










Question 3C: Employees Example 1





19



20



Question 3C: Employees Example 2





21



22




Applicant: ____________________________________________________________________________

Question 3C | Score

1 2 3 4 5 6 7 8 9 10


Judge’s Notes

Businesses demonstrate high ethical business practices with programs and activities that return value and support

to the communities they serve, often termed “goodwill”. Below and on the following pages, please provide three

examples of programs, contributions, and activities that return value and support to your community.

Copy and paste or type your response in the blank areas provided below and on the following pages. Maximum

characters allotted for this response is 2,000 including spaces (300 words) based on 10 pt. Times.

Question 4 - Example 1


QUESTION 4 |

23


24




Applicant: ____________________________________________________________________________

Question 4 | Score

1 2 3 4 5 6 7 8 9 10


Judge’s Notes

Below and on the following pages, please provide three examples of your long-standing history or reputation

for ethical standards of behavior in the marketplace.

Copy and paste or type your response in the blank areas provided below and on the following pages. Maximum

characters allotted for this response is 2,000 including spaces (300 words) based on 10 pt. Times.



QUESTION 5 |

25


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Applicant: ____________________________________________________________________________

Question 5 | Score

1 2 3 4 5 6 7 8 9 10


Judge’s Notes

List recognitions or acknowledgements by industry peers, trade associations, or the communities in which you

do business.

Copy and paste or type your response in the blank area below. Maximum characters allotted for this response is

2,500 including spaces (400 words) based on 10 pt. Times

QUESTION 6 |

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Applicant: ____________________________________________________________________________

Question 6 | Score

1 2 3 4 5 6 7 8 9 10


Judge’s Notes

By submitting this Torch Awards for Marketplace Ethics Entry & Application, I am attesting that the information

contained herein is accurate to the best of my knowledge, that my business is in good standing with BBB, and

that my business is not currently, nor has been the subject of any major lawsuits, including class action lawsuits

or government actions within the past three years (unless disclosed to BBB). Further, I attest that to the best of

my knowledge there are no significant outstanding concerns that may prevent my business from upholding all

BBB Standards of Trust.

Name: _____________________________________________________________________________________

Title: ______________________________________________________________________________________

ENTRY AGREEMENT FORM

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SAVE

SUBMIT

Save your work by clicking the “SAVE” button then return to the form to work the questions in any order. You

will be prompted to save the file to your desktop.

To submit your application click the “SUBMIT”. You cannot submit the form unless you have completed all of the

“required” fields. Required fields are highlighted by a red border. Please note: Once you click the “SUBMIT” button

the form will be locked and no changes can be made. You will be prompted to email the form.

Completed forms should be emailed to: [email protected]

Your application must be submitted by 4:30 PM ET on the scheduled date (No earlier than June 30th, 2016 — final date to be determined) or it will not be accepted. All Entry Agreements are time stamped upon submission.

Leadership Circle

The Center for Ethics at BBB

AV & CREATIVE SERVICES

SPRING GROVEwww.springgrove.org

Cemeteries Funeral Homes Crematory

10/15/2015

We’re about People, Providing Solutions, Service and Satisfaction.

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