Welcome to the Brooklyn, New York Technology & Market ...€¦ · Welcome to the Brooklyn, New York...

Welcome to the Brooklyn, New York

Technology & Market Assessment ForumOctober 6-8, 2010 • New York Marriott® at the Brooklyn Bridge

Welcome to the Brooklyn, New York

Technology & Market Assessment ForumOctober 6-8, 2010 • New York Marriott® at the Brooklyn Bridge

New Energy Software Tools

Confidential – Enercom, Inc.Copyright © 2010 Enercom, Inc.

Online Software to Engage Your Customers

Presentation for

Technology & Market Assessment ForumBrooklyn, New York October 6, 2010

Online Energy Software Tools & Applications

Larry Farthing VP Business Development

Enercom Inc



Enercom Inc

Copyright © 2010 Enercom, Inc.


Why Offer Online Interactive Energy Tools?

State of the Market 2010

Why Choose Enercom?

Enercom’s ESC Project

Discussion / Q&A


State of the Market 2010

Why Choose Enercom?

Enercom’s ESC Project

Discussion / Q&A


Customers Want “Personalized” Energy Information Engage and Empower Customers

Provide Energy Understanding and Sense of Control

Energy Expert Position Enhance Company Brand

Control Customer Service Costs Reduce High Bill Complaints Head Off PSC Complaints Fewer (and Shorter) Call Center Calls Call Center Interfaces, Scripts

(more)

Customers Want “Personalized” Energy Information Engage and Empower Customers

Provide Energy Understanding and Sense of Control

Energy Expert Position Enhance Company Brand

Control Customer Service Costs Reduce High Bill Complaints Head Off PSC Complaints Fewer (and Shorter) Call Center Calls Call Center Interfaces, Scripts

(more)



Meet Energy Efficiency Mandates / Goals Promote Program, Product and Service Offers Attract Customers to Your Website Pro-Active P/R When Energy Costs are Rising Mine Customer Data

Target Marketing Follow-Up Surveys

Meet Energy Efficiency Mandates / Goals Promote Program, Product and Service Offers Attract Customers to Your Website Pro-Active P/R When Energy Costs are Rising Mine Customer Data

Target Marketing Follow-Up Surveys



State of the Online Energy Apps Market 2010

Dominated by 3-4 Commercial Suppliers

US Gov’t & State Gov’t Sites US DOE’s Energy Star, etc.

State Energy Offices

Public / Private Institutions Oak Ridge National Laboratory

Berkeley National Laboratory

State Universities, etc.

Dominated by 3-4 Commercial Suppliers

US Gov’t & State Gov’t Sites US DOE’s Energy Star, etc.

State Energy Offices

Public / Private Institutions Oak Ridge National Laboratory

Berkeley National Laboratory

State Universities, etc.



Advantages of Offering Commercial Applications Self-Guided Energy Audits for Homes / Businesses

Specialized Calculators and Comparison Tools

Customized or Standard

Implementations

Company Branding,

Colors, “Look & Feel”

Import Customer Billing

/ Consumption Data

(more)

Advantages of Offering Commercial Applications Self-Guided Energy Audits for Homes / Businesses

Specialized Calculators and Comparison Tools

Customized or Standard

Implementations

Company Branding,

Colors, “Look & Feel”

Import Customer Billing

/ Consumption Data

(more)Copyright © 2010 Enercom, Inc.


Advantages of Offering Commercial Applications Personalized Results that Customers Desire

Links to Utility Programs, Offers and Trade Allies

Market Intelligence,

Demographics,

Appliances Owned

User-Support Available

WebTrends Reports

Advantages of Offering Commercial Applications Personalized Results that Customers Desire

Links to Utility Programs, Offers and Trade Allies

Market Intelligence,

Demographics,

Appliances Owned

User-Support Available

WebTrends Reports



Why Choose Enercom?

The Enercom Advantage The Originator of Online Energy Audit Software (1995)

Commitment to Engineering Accuracy of All Tools

Nimble Company with On-Staff Programmers

Natural Gas Utility Sales and Marketing Experience

Partner with ESC & Support for the Gas Industry

On-Line Energy Bill Analyzer Application

Latest “.net” Programming

New Carbon-Impact Tools

Spanish Language Versions

Atlanta, GeorgiaEnercom Headquarters

Atlanta, GeorgiaEnercom Headquarters

San Diego Gas& Electric

OG&E

City ofSeattle

IndependencePower & Light

TXU EnergyServices

MinnesotaPower

Pepco

Central HudsonUnited Illuminating

Cobb EMC

Salt RiverProject

SCE&G

DetroitEdison

Niagara Mohawk

Jackson EMCSawnee EMC

Carroll EMC

Cinergy

EdisonAmerica

City Utilities ofSpringfield, MO

AVISTA UtilitiesSuperiorWL&P

City of Duluth

FPL Energy Services

Nicor Gas

WPSC

KCP&L

SouthernCompany

NYSEG

Chugach Electric, AK

Ontario Hydro Energy

Silicon Valley Power

EPB

AGLC

Murray CityElectric

ProgressEnergy

KUB Touchstone EnergyCooperative

GreyStonePower

BC Hydro

EPCOR EnergyServices

RochesterUtilities

LESEEI

OttertailPower

Platte River

Hometown ConnectionsCSU

MercedIrrigation District

Great LakesEnergy

City Utilities

IdahoFalls

Caribbean Utility Company

Riverside Public UtilitiesSantee Cooper

City of Lodi

CLECo

PortAngles Energy

NW

AMP Ohio

NIPCO

Primen

Butler REC

CrawfordsvilleREMCAquila

PPL Services

Peoples EnergyTri-County EC Menasha

Pierce Pepin

Enercom ClientsConsistently Chosen by Energy Companies

SoCal Gas

Homer Electric

Northwestern REC

Enercom Clients Since 1996

SECO

TVA

Azusa Light & PowerCity of Rock Hill

Bahamas Electricity

Corporation

City ofHigh Point

Adams Electric

DukePower

Atmos Energy

FMPA

GRU

PGE

TVA

50+ Active Clients / 400+ Utilities

CMEECJamestown NY

GP&L

Denton PSNCElectriCitiesof NC

AMEA

DEMEC

Floresville EL&P

Georgetown

Holland BPW

Columbia Water& Light

MECA / MPSC / Consumers Power

LCRA


Nova Scotia Power

Enercom50+ Clients / 400+ Utilities

81 Municipal Power Utilities







158 Power Distributors

12Utilities

11Utilities

30 Electric Utilities


Online Energy ToolsIntegrated Self-Service Toolbox to Provide

Energy Information & Personalized Recommendations

Receive the most personalized energy information. Understand whole-home

energy use and cost… Identify and quantify savings opportunities. Quantify carbon footprint/environmental impacts.

Energy Audits for Homes and for

Business

Energy Advisor

Read articles about home energy use, systems and savings and answers to the most frequently asked questions

on home energy use.

Quickly estimate energy use and cost for all home energy

systems & appliances.

Contact an energy expert for further

assistance.

Equipment Comparisons

Evaluate options for replacing home heating & cooling systems and water heaters.

Bill Comparison

Compare two energy bills and understand the specific

reasons for changes.


Energy Calculator

Energy Library/FAQ

Enercom’s ESC Commercial Carbon Calculator

ESC’s Commercial Carbon Impact Tool CCC Tool was Developed by ICF International for ESC

Enercom Won Bid for Tool Webinization

Enercom has Added Graphic Enhancements

Participating Members Will Link to the ESC URL

Separate Version for “Branding” Members

Each Branding Member Will Have Unique URL

Just the First of Many New Projects and Tools with ESC

ESC’s Commercial Carbon Impact Tool CCC Tool was Developed by ICF International for ESC

Enercom Won Bid for Tool Webinization

Enercom has Added Graphic Enhancements

Participating Members Will Link to the ESC URL

Separate Version for “Branding” Members

Each Branding Member Will Have Unique URL

Just the First of Many New Projects and Tools with ESC






Technology & Market Assessment ForumBrooklyn, New York October 6, 2010

Questions?? / DiscussionQuestions?? / Discussion


For More Information, Please Contact


214.708.5898

[email protected]

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Confidential – Enercom, Inc.Copyright © 2010 Enercom, Inc.

Online Software to Engage Your Customers

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