Welcome to the

MBA & MBA Executive Program Winter Quarter 2008

LEADERSHIP COURSE

13 Sept, 08

S.# Chapter # Chapter Heading

1 1 The nature and Importance of Leadership

2 2 Traits, Motives, and Characteristics Of Leaders

3 3 Charismatic and Transformational Leadership

4 4 Effective Leadership Behaviors and Attitudes

5 5 Leadership Styles

6 6 Contingency and Situational Leadership

7 7 Power, Politics and Leadership

8 8 Influence Tactics of Leaders

9 9 Developing Teamwork

10 10 Motivation and Coaching Skills

11 11 Creative Problem Solving and Leadership

12 14 International and Culturally Diverse Aspects of Leadership

C o u r s e O u t l i n e

L E A D E R S H I P

G

Q

P

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M

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DISTRIBUTION OF MARKS

Internal / Sessional Evaluation Ext Eval.

Assignment /

Project

At least

3 Quizze

s

Class Participatio

n&Attendan

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Mid-Term Test

Total Session

al

Term.

Exam

Final Eval

10 10 5 25 50 50 100

Final Examination Question Paper Required: 8 Review Questions out of 12

Chapter - 1

Characteristics of the 21st Century Business Environment

• Lack of resources• Information age & global village Scenario• Knowledge driven economy’s• Time compression• Hyper Competition, ambiance of insecurity• Decline of moral values & institutional

loyalty• Change and Innovation are order of the

day

What is different about organizations today ?

Philips People vs. Money

• 2001 360 people Rs. 2.7 Billion

• 2003 240 people Rs. 3.1 Billion

• 2006 120 people Rs. 4.2 Billion

Lesser people – more money

What is different about organizations today?

ICI Life Sciences People, Money, Competition

• 200162 people Rs. 400 M 120 C• 200383 people Rs. 850 M 300 C• 2006108 people Rs. 1.3 Bn631 C

Double the People, making 3 times more money BUT

competition increased 6 times…

What is different about organizations today ?

• Organizations are flatter – lean and mean• Lesser number of levels – lesser

promotions• Higher rate of turnovers – more jobs

created • Multitasking – individuals need to be more

skilled• The need? – talented individuals with

appropriate behaviours and attitude which make up leadership skills.

1. Knowledge

2. Skills

3. Experience

4. Behavior

What are organizations looking for?

What / who is a Leader

“A leader is a man who can adapt principles to circumstances." George Patton

"Being a leader is like being a lady, if you have to go around telling people you are one, you aren't." Margaret Thatcher “A role model, someone who inspires you, whom you wish to emulate. An interdisciplinary person with a 360 degree vision.” Gauri Kumar

“A person who is passionate about his institution and loyal to the institution's agenda.” Aditi Dimri,

To make a Leader you need toListen to your group and consider their points of view

Lead from the front. Never act too big to do the most menial tasks.Promote your staff based on loyalty and performance.Be 100 percent committed to the organization. Share the rewards. Observe strict discipline on yourself. Be a person who is likable. Accept the loneliness of the position Get rid of individuals who are against you personally. Encourage other leaders for bravery, intelligence and

reward them. Be passionate, holder of values, a good communicator,

a planner/organizerShow vision, creativity, intellectual drive, knowledge,

confidence and humility.

Leadership

The art of inspiring, influencing and motivating

people to achieve constructive change / shared direction /

organizational goalor

The ability to inculcate confidence and derive support

from people to achieve organizational goals

Quotations on Leadership“ The challenge of leadership is to be

strong, but not rude. Be kind, but no weak. Be bold, but not a bully. Be thoughtful, but not lazy. Be humble, but not timid. Be proud, but not arrogant. Have humor, but not arrogant . Have humor, but without folly.”

“ Leadership is the ability to get extra ordinary achievement from ordinary people.”

“Leadership is the challenge to be something more than average.”

Leadership is……..

• Inter personal influence directed through communication toward goal achievement

• The influential increment over and above mechanical compliance with directions and orders.

• The art of influencing people by persuasion or example to follow.

• The Principle dynamic force that motivates and coordinates the organization in the accomplishment off its objectives.

I Define Leadership as being..

The Power of Positively influencing, motivating and persuading people to take a desired action that is best in

their own interest and organizations interest

In my Opinion……..

Leadership is……”The art or science by which a person is

enabled and privileged to control resources and plan,

direct the actions of others in such a manner as to obtain and

command their Obedience, their Confidence, their Respect

and Cooperation”

In my opinion……

A Successful Leader is one who attains his ends in the best possible manner,

with the least inconvenience to the team,

at the minimum cost in record time and making them

responsible for their performance.

Trust: The Foundation of LeadershipTrust: The Foundation of Leadership

T r u s t

A positive expectation that another will not—through words, actions, or decisions—act opportunistically.

Trust is a history-dependent process (familiarity) based on relevant but limited samples of experience (risk).

Dimensions of TrustIntegrity

honesty and truthfulness.Competence

an individual’s technical and interpersonal knowledge and skills.

Consistencyan individual’s reliability, predictability, and good judgment in handling situations.

Loyaltythe willingness to protect and save face for another person.

Opennessreliance on the person to give you the full truth.

Extract of Daily DAWN, Wednesday, March 5, 2008

Principles of LeadershipBy Andleeb Abbas

Leadership and sustainable leadership will only survive if it is principle-centered. Go back

to the natural laws and you will find that the principles of

integrity, equality and equity are the only ways of building

up trust, confidence and respect in the hearts and minds of people. Leaders

whose deeds do not match their rhetoric are bound to fail.

Leadership as a Partnership

The long term relationship between leader and group members facilitating shared decision making. The essentials for such a relationship are as under:

a. Exchange of purpose (deciding vision and values in shared manner with the leader in support)

b. A right to say no (ability to express a contrary opinion without fear and punishment……loosing an argument not a voice)

c. Absolute honesty (making people feel less vulnerable to expression of dissent and encouraging them to speak the truth)

Substitutes For Leadership

Closely knit teams of highly trained individuals

Intrinsic satisfaction

Computer technology

Professional norms

Leadership Roles

Team playerTeam player

SpokespersonSpokesperson

Technical problem solver

Technical problem solver

Team BuilderTeam Builder

NegotiatorNegotiator

CoachCoach

FigureheadFigurehead

EntrepreneurEntrepreneur

A Role in this context is an expected set of activities

or behaviors stemming from one’s job.

The most basic role however of a leader is to release the human spirit that makes initiative, creativity and entrepreneurship possible.

The Satisfaction and Dissatisfaction of Being a

Leader

SATISFACTION

• A feeling of power and prestige.• A chance to help others. • High income.• Respect and status.• Good opportunities for Advancement.• A feeling of “being in on” things.• An opportunity to control money and resources.========================

DISSATISFACTION /Frustrations

• Too much uncompensated overtime.• Too many “headaches”.• Not enough authority to carry out responsibility.• Loneliness.• Too many problems involving people.• Organizational politics. • Pursuit of conflicting goals.======================

Leadership Vs

ManagementL e a d e r s h i p

Values relationships Low regard for

positionsTakes large risks

Personal and caringNot receptive to the

rules of othersNew ideas – high

innovationNon-functional – inspire, motivate

M a n a g e m e n tValues results

Relates to positions Takes few risks

Somewhat impersonal Conforms to rules of

othersStatus quo – low

innovationFunctional – analyze,

evaluate, solve

MANAGERS V/s LEADERS

M a n a g e r Concerned with doing

things right. Takes the short-term view. Concentrates on HOW Thinks in terms of

administrations, maintenance, and the present.

Sets the PLAN and the PACE

Hopes others will complete their tasks.

Monitors boundaries and defines limits.

Inspires STABILITY

L e a d e rConcerned with DOING THE RIGHT THING

Takes the LONG-TERM VIEW

Concentrates on WHAT AND WHY

Thinks in terms of INNOVATIONS & DEVELOPMENTS, FUTURISTIC

Sets the VISION, the TONE and the DIRECTION

HOPES others will RESPOND and FOLLOW

APPEALS to HOPES and DREAMS, EXPECTS OTHERS to help realize a vision

INSPIRES INNOVATION

• Sense of responsibility

• Value for time

• Energy

• Persistence

• Risk taking

• Originality

• Self-confidence

• Capacity to influence

• Capacity to handle stress

• Capacity to co-ordinate the efforts of others in the achievement of purpose

Traits which Consistently Characterize more Effective Leaders

THE 4 E’s OF LEADERSHIP

E N E R G Y:

They have tremendous personal energy

E N E R G I Z E:

They energize teams, and don’t intimidate them

E X E C U T I O N: They are action-oriented, and are focused

on getting resultsE D G E:

They have a competitive edge and a will to win.

Greatness in LeadershipA person is a great leader when

he/ she is humble enough to learn from past mistakes,

failures and problems, wise enough to listen and value the

opinions of others about what is happening now, and visionary

enough to spend time each day considering the future as a possibility of what could be

tomorrow’s reality

The Ultimate Test of Practical Leadership lies in the ability

of a Leader to gauge the authentic needs and

capabilities of their followers and utilize them for

achieving desired motives efficiently & cost-effectively

Thank you