1. Since our inception, we've been helping good companies
become great companies with our comprehensive arsenal of proven
surveying, auditing, and management systems.
3. Customer Experience Evaluation The goal of customer
experience Evaluation is to move customers from satisfied to loyal
and then from loyal to advocate.
4. Customer Evaluation Customer Evaluation is achieved through
the experience customers have had with Interface services, contact
with staff, the service delivered and the experience of overall
business.
5. Telephonic Interaction Skills: Wemark India goal with each
Client is to meet and exceed expectations. This will ensure a
positive experience that will keep the Client coming back.
6. Cross Selling / Up selling: Cross-selling is the action or
practice of selling an additional product or service to an existing
customer. Upselling is a sales technique whereby a seller induces
the customer to purchase more expensive items, upgrades, or other
add-ons in an attempt to make a more profitable sale.
7. Customer Experience Management: The Customer Experience Self
Assessment tool is a highly effective way to get you thinking about
where you are on your customer experience journey.
8. NEW DELHI (INDIA) 815, VISHAL TOWERS, DISTRICT CENTER,
JANAKPURI, NEW DELHI. www.wemarkindia.com/ Landline: +91 (11)
41634621