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Page 1 of 30 WEST OF SCOTLAND HOUSING ASSOCIATION DEVELOPMENT STRATEGY 2016 TO 2021 TABLE OF CONTENTS 1. EXECUTIVE SUMMARY ................................................................................................2 CONTEXT FOR THE DEVELOPMENT STRATEGY ...........................................................4 2. The Association’s Vision, Values and Strategic Objectives ...........................................4 3. Strategic Context ...........................................................................................................4 DEVELOPMENT STRATEGY .............................................................................................7 4. Objectives, Principles and Policies ................................................................................7 5. The Association’s Development Programme ................................................................7 6. Where We Will Build: The Association’s Priorities ....................................................... 10 7. Asset Management: A Whole Organisation Approach ................................................12 8. Assessing Need and Future Demand for New Housing ..............................................14 9. Type and Quality of Housing ....................................................................................... 16 10. Types of Tenure ........................................................................................................19 11. Procurement and Community Benefits ......................................................................21 DELIVERING THE DEVELOPMENT STRATEGY ............................................................. 22 12. Governance...............................................................................................................22 13. Development Team Capacity .................................................................................... 24 14. Financial Management and Funding .........................................................................25 15. Cross-Team Working and Project Appraisals............................................................ 27 16. Risk Management .....................................................................................................29 17. Reviewing the Development Strategy .......................................................................30
Transcript

Page 1 of 30

WEST OF SCOTLAND HOUSING ASSOCIATION DEVELOPMENT STRATEGY 2016 TO 2021

TABLE OF CONTENTS

1. EXECUTIVE SUMMARY ................................................................................................ 2

CONTEXT FOR THE DEVELOPMENT STRATEGY ........................................................... 4

2. The Association’s Vision, Values and Strategic Objectives ........................................... 4

3. Strategic Context ........................................................................................................... 4

DEVELOPMENT STRATEGY ............................................................................................. 7

4. Objectives, Principles and Policies ................................................................................ 7

5. The Association’s Development Programme ................................................................ 7

6. Where We Will Build: The Association’s Priorities ....................................................... 10

7. Asset Management: A Whole Organisation Approach ................................................ 12

8. Assessing Need and Future Demand for New Housing .............................................. 14

9. Type and Quality of Housing ....................................................................................... 16

10. Types of Tenure ........................................................................................................ 19

11. Procurement and Community Benefits ...................................................................... 21

DELIVERING THE DEVELOPMENT STRATEGY ............................................................. 22

12. Governance ............................................................................................................... 22

13. Development Team Capacity .................................................................................... 24

14. Financial Management and Funding ......................................................................... 25

15. Cross-Team Working and Project Appraisals ............................................................ 27

16. Risk Management ..................................................................................................... 29

17. Reviewing the Development Strategy ....................................................................... 30

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EXECUTIVE SUMMARY 1.1 This document describes West of Scotland Housing Association’s Development

Strategy for the 5-year period 2016/17 to 2020/21, and looks ahead to the years after

2021. The Strategy sets out our plans for the future, and what we will do to achieve

these.

1.2 West of Scotland is a regional housing association with more than 50 years experience

of developing and managing affordable housing, and supporting the communities we

work in. The Association currently owns and manages around 3,400 homes in six local

authority areas (Glasgow; South, East and North Ayrshire; and South and North

Lanarkshire).

1.3 The Development Strategy has a single overriding objective:

To provide quality, safe and affordable homes that people are proud to call

their own, in neighbourhoods that help communities thrive

We will address this objective in a way that supports the strategic objectives described in the Association’s Business Plan, notably:

To actively manage our assets and develop new homes to meet local needs

To contribute to the Association’s strategy of planned growth over the next five years

To work with others to improve tenants’ lives

To be well governed and financially strong.

1.4 The Development Strategy is based on the following principles and policies:

DEVELOPMENT STRATEGY SUMMARY

Standards for New Housing

1) The Association will build new housing that provides future residents with quality, affordable homes in attractive neighbourhoods.

2) The Association will set and meet standards that produce quality, energy efficient homes that are sustainable in the long-term.

Key Stakeholders and Partnerships

3) The Association will build on and enhance our relationships with local authorities and the Scottish Government. We will also work with private developers, on sites designated for mixed development under a local authority’s affordable housing policy.

4) The Association will carry out community engagement activities for all of its development projects, and seek tenant feedback about their new homes.

Where the Association Will Build

5) The Association will prioritise developing in the local authority areas of Glasgow, South Ayrshire and South Lanarkshire. These are areas where we already have a significant presence as a landlord, well-established partnership working with the local authority, and good prospects of securing support and funding for new

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DEVELOPMENT STRATEGY SUMMARY

development projects.

6) The Association’s development programme will reflect local planning and housing strategy requirements. The programme will be demand-led and we will generally build only where there is a demonstrable need and demand for new housing.

The application of this principle may be different for regeneration projects that seek to meet the needs of existing residents and to stimulate new external demand.

7) If we are building close to existing West of Scotland housing, the Association will consider how the new housing would support our wider asset management strategy. We will also consider how we would manage new housing, and whether a new project would help us to achieve efficiencies in the delivery of our services.

What the Association Will Build

8) The Association’s top priority will be to provide affordable social rented housing. We will aim to meet a range of needs including housing for people with a disability or other physical impairment. We will “future proof” the design of new homes where possible, to incorporate features that will assist people who may at a future date develop common major degenerative conditions such as dementia.

9) The Association will consider providing mid market rent or shared equity housing if local markets would support this and any risks to the Association can be managed effectively.

Procurement and Community Benefits

10) The Association will adopt procurement methods that produce optimum value for money and facilitate the delivery of community benefits.

Financial Capacity

11) The Association will always ensure that the provision of new homes is financially viable and fundable, will meet Business Plan and funders’ requirements, and will not impact adversely on the future interests of our tenants or the Association itself.

12) The Association will maintain close relationships with our funders and regulators, and ensure that our development activity does not compromise covenants with the Association’s lenders.

Governance and Delivery of the Development Programme

13) The Association will ensure that the Development and Investment Sub Committee provides leadership and close scrutiny for our development activities.

14) The Association will ensure our development team has the resources needed to deliver the development programme, and that the various staff teams who contribute to the planning and delivery of the programme work closely together.

Risk Management

15) The Association will be proactive in assessing and managing the risks associated with our development role. This will extend to the development function as a whole and the risks associated with individual projects.

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CONTEXT FOR THE DEVELOPMENT STRATEGY

2. The Association’s Vision, Values and Strategic Objectives

2.1 The Association’s vision, values and strategic objectives for the future are as follows:

Vision

We go further to provide housing you call home

Values Objectives

To support our customers and communities by:

Being adaptable and flexible in meeting their needs

Empowering and providing opportunities to help them grow

Creating a sense of belonging

Engaging and connecting with others who can help

Deliver outstanding service to customers in all our communities

Actively manage our assets and develop new homes to meet local needs

Be the best we can be for our customers

Work with others to improve tenants’ lives

Be well governed and financially strong

2.2 The development programme will make a major contribution to the Association’s

overall strategy of improvement and growth. In taking the programme forward, the

Association’s overriding aim will be to provide quality, safe and affordable homes

that people are proud to call their own, in neighbourhoods that help

communities thrive.

3. Strategic Context

3.1 Planning and implementing the Development Strategy depends on a wide range of internal and external factors. The most important internal factors for us to manage include:

Achieving a close fit between the development programme and the Association’s wider asset management strategy.

Raising the additional funding needed for delivery of the development programme.

Maintaining positive relationships with our local authority partners, the Scottish Government, funders and regulators.

Making sure that we build the right types of houses in the right places.

Making sure that the development programme does not compromise the interests of existing tenants or our ability to invest in their homes and services.

Having the right staff resources in place to deliver the development programme, as well as excellent communication and joint working between staff teams across the Association.

Page 5 of 30

3.2 The external environment in which the Association works is equally important.

While this is a time of great opportunity for social housing providers seeking to build

new homes, there are also some significant challenges and risks to be navigated.

Opportunities Challenges and Risks

Scottish Government Funding

National target of 50,000 affordable homes

in the 5 years to 2021, with £3 billion of

Scottish Government funding promised in

this period

Grant benchmarks per house increased to

up to £74,000 per unit based on a 3 person

dwelling

Greater flexibility in approving projects

above the benchmark, if there are abnormal

costs

Strong competition for resources in some

areas (from councils and other RSLs)

Uncertainty about affordable housing

funding levels and subsidy benchmarks

after 2021

Access to Suitable Land

Local authority initiatives to dispose of land in

their ownership for affordable housing

Variable impact - new council house

building has first call on sites in some local

authority areas.

Land availability is challenging for all RSLs

Section 75 sites controlled by private

developers, who may delay development if

market conditions are not right for them

Partnerships with Local Authorities

Local housing strategies, local development

plans and SHIPs provide transparency

about priorities and aid partnership working

Good appetite on the part of local

authorities to engage with the Association

about development opportunities

The Association’s offer to local authorities

may include nomination rights to a

proportion of the completed housing

The Association owns housing in six local

authority areas. Prioritisation is essential,

for the purposes of new developments.

Welfare Reform

UK Government looks set to abandon

Housing Benefit caps proposed for

introduction in 2019

Core Welfare Reform policies will reduce

household incomes and increase rent

arrears which in turn could affect the

Association’s capacity to service debt for

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Opportunities Challenges and Risks

new housing

The Long View

Thoughtful design can help in “future

proofing” new accommodation so that it is

accessible and adaptable as residents’

needs change

Ageing population and the challenges this

is already presenting

Forecast growth in single person

households

Emerging Scottish Government

requirement for 80% of domestic heat to

be from renewable sources by 2032

Status and impact of this target on social

landlords is not yet clear – but potentially

significant for developments currently

being planned and for future investment

needed in existing housing

Entry to New Markets

Mid market rent housing (MMR) can help

meet needs for affordable housing, if

targeted at suitable areas and sites

Approval of some new build projects may

be conditional on providing MMR

The Association does not have previous

experience in providing MMR housing

and needs to reach a strategic decision

on its future involvement

Economic Factors

There continues to be good demand in the

Scottish construction sector for house

building contracts

Inflation is rising

Weakness of the pound is likely to

produce inflation above headline rates for

imported goods and services, including

construction materials and components.

Following a period of relative stability, the

Scottish Government has reported that

tender prices for social housing in

Scotland have risen significantly since the

start of 2017

Brexit is producing economic uncertainty

that will continue for some time to come.

3.3 The Development Strategy describes how we will respond to this strategic context, to ensure our ambitions can be realised in an effective and sustainable way.

Page 7 of 30

DEVELOPMENT STRATEGY

4. Objectives, Principles and Policies 4.1 The objectives for the Development Strategy are set out in the Executive Summary

at the beginning of this document, along with the principles and policies that will

underpin the Strategy. This part of the Development Strategy elaborates on those

principles and policies.

5. The Association’s Development Programme

Main Development Programme to 2020/21

5.1 The Association’s Board has set a target of completing 100 new housing units per

annum, for the 5-year period from 2016/17 to 2020/21. This matches the timeframe

the Scottish Government has set for funding and achieving its 50,000 new affordable

homes target.

5.2 The Association’s target will be averaged out, to achieve 500 completed new homes

over the whole of the 5-year period. The projected number of completions in

WSHA’s planned programme currently stands at 475 units.

5.3 The box below provides a snapshot of the main development programme (i.e.

projects we are committed to build in the period to 2020/21) at the time of preparing

the Development Strategy. Key dates, costs and outputs may change as individual

projects proceed towards going on site. Similarly, projects can be removed or, with

the agreement of the Board, be added to the main development programme.

Sites in approved programme and due to

complete 2017/18 to 2020/21

Earls Green, Troon Phase 1

Earls Green, Troon Phase 2

Symington, Ayrshire

Uddingston Gas Works

Fielden Street, Glasgow

Port Dundas, Glasgow

Dalmarnock Nursery, Glasgow

Dalmarnock Station, Glasgow

Greenan Phase 2, Ayrshire

Rolls Royce site, East Kilbride

MAIN DEVELOPMENT PROGRAMME TO 2020/21

Pipeline Programme

5.4 To maintain forward momentum, the Association will develop a pipeline programme

62 62

132

101

0 0 0

100

0

20

40

60

80

100

120

140

2017/18 2018/19 2019/20 2020/21

Projectedcomple ons(no.ofunits)2016/17to2020/21

SocialRent MMR

Page 8 of 30

of projects, covering sites that may have the potential to go on site from April 2021

onwards.

5.5 The pipeline programme at the time of approving the Development Strategy is shown

in the box below. These projects all have the status of “works in progress” and they

may or may not become part of the main programme over time. We will look to add

further projects to the pipeline, as opportunities become available.

5.6 The possibility of slippage in the main programme means that the pipeline

programme must remain fluid with the potential to respond to changes in

circumstances, as long as the Association is in a position to fulfil any commitments it

may be required to make.

5.7 Pipeline projects can be promoted to the main programme with the approval of the

Board in the following circumstances:

If any of the projects in the main development programme are delayed or cannot

proceed at all, the Association may substitute another project from the pipeline

programme.

If the Association is offered additional grant funding for the programme to

2020/21, a pipeline project(s) may be accelerated. In all such cases, it must be

demonstrated that the Association can fund the non grant-funded development

costs within the necessary timescales. This may relate to existing or planned

funding, as long as funds will be in place by the anticipated contract acceptance

date.

Programme Aims Beyond 2021

5.8 For the period beyond 2021, the Association’s wish is to maintain the development

programme at least at current levels, i.e. an average of 100 completed units per

annum. However, planning the post-2021 programme with greater certainty will

depend on:

The outcome of the Association’s efforts to secure additional finance (expected in

2018)

Glasgow

Duke Street

South Lanarkshire

St. Andrews Church Site, Hamilton

South Ayrshire

Dalmilling Primary School, Ayr

A.S. Homes Site, Symington

South-East Ayr (Corton) Phase 1, Ayr

South-East Ayr (Corton) Phase 2, Ayr

Greenan Phase 3, Ayr

Holmston, Ayr

Craigie Campus, Ayr

North-East Troon Phase 2

Page 9 of 30

Future funding levels for affordable housing at national level after 2021

The associated Resource Planning Assumptions provided to local authorities, and

the priorities that councils will set when they have this information.

5.9 In practice, we expect there to be an ongoing dialogue with the Scottish Government

and local authorities about the post-2021 programme, and the Association will

continue to progress feasibility studies, site acquisitions (if grant-funded) and other

preparatory work.

5.10 The Association’s general policy is that the following conditions should be met for the

purchase of development sites in the pipeline programme:

There is an explicit commitment to the project from the local authority and the

grant provider (either the Scottish Government or Glasgow City Council)

The grant provider will fund the acquisition costs

The project forms part of the development programme approved annually by the

Board, or is otherwise approved by the Board during the course of the year.

Any proposals that do not meet all of these criteria must be supported by the

Corporate Management Team and, if so, referred to the Board for approval.

Page 10 of 30

6. Where We Will Build: The Association’s Priorities

Context

6.1 The Association has revitalised its strategic relationships with local authorities, and

this has been invaluable in helping to form a clear view about our future priorities and

the identification of suitable sites.

The Association’s Geographical Priorities

6.2 The geographical priorities for the main development programme to 2020/21 have

already been set. The programme contains a diverse set of projects in the Glasgow,

South Ayrshire and South Lanarkshire local authority areas.

6.3 These three priority areas will also apply to the Association’s pipeline programme,

and to any additional development opportunities that may arise.

6.4 The Association’s priorities reflect:

Our long-standing partnership working with all three local authorities.

Future funding prospects.

The presence of opportunities in areas where the Association already owns

housing, as well as in new areas where there is housing need and demand to be

met.

Scope to achieve efficiencies in the management of our services.

Glasgow

6.5 In Glasgow, the Association will be open to development opportunities throughout

the city. We will give particular priority to potential opportunities in:

Clyde Gateway

Glasgow Inner East, which is set to benefit form major infrastructure investment

as part of the Glasgow City Deal

Port Dundas/Craighall

South Lanarkshire

6.6 In South Lanarkshire, the Association will give priority to opportunities that may arise

in the East Kilbride and Hamilton Housing Market Areas (HMA).

6.7 Opportunities in both HMAs are likely to include sites that the Association would

purchase and develop in its own right, and sites where the Association would provide

affordable housing on section 75 sites owned by a private developer.1

1

These are sites where the local authority is seeking an affordable housing contribution under section 75 of the Town

and Country Planning (Scotland) Act 1997

Page 11 of 30

South Ayrshire

6.8 In South Ayrshire, the Association will focus its future interest on the towns of Ayr,

Prestwick and Troon and other locations in the Ayr Urban HMA. These areas all

have a demonstrable shortage of affordable housing.

6.9 We expect that opportunities will generally take the form of section 75 projects.

Opportunities may also arise as part of the Council’s town centre action plans.

Other Areas

6.10 The preceding paragraphs describe the Association’s priorities, but do not preclude

consideration being given to other sites, or to sites in other local authority areas. Any

sites in this category will be the exception rather than the rule and the DISC would

receive a business case report prior to site acquisition.

Opportunities for Joint Working

6.11 The Association has a strong track record in planning and delivering new housing

projects. Where appropriate, we are also open to partnership working with other

organisations, including local authorities, other RSLs and private developers. When

considering such arrangements, the Association will apply sound business testing on

prospective partner organisations. This will include risk assessment and due

diligence tests.

6.12 In addition to partnership working on the build process, the Association will also be open to partnership working on future management of new housing. In particular, the Association has entered into nomination agreements with South Ayrshire Council whereby the Council nominates prospective tenants for 50% of the Association’s new lets and re-lets. The Association is also a partner in the Common Housing Register in South Lanarkshire ensuring all residents in the area have equal access to the Association’s property.

Other Factors Influencing Site Selection

6.13 In addition to geographical location, a number of other factors will influence site

selection. These include:

Access to funding

The availability, location and cost of land

Scope to meet planning requirements

Formation of partnerships with private developers, for section 75 sites

Financial viability

Potential to meet our overriding objective of providing future residents with

quality, affordable homes in attractive neighborhoods.

Page 12 of 30

7. Asset Management: A Whole Organisation Approach

Context

7.1 The purpose of asset management is to get the most out of the Association’s assets,

to help improve the quality of our homes and services.

7.2 The Association’s asset management approach involves a wide range of activities,

as shown in the following diagram. The aim is to ensure that each area of activity is

compatible with the others and with the Association’s overall asset management

goals.

7.3 At a strategic level, two current issues will have a substantial impact on the

Association’s future asset management strategy, and on the overall balance of

funding needed for investment in existing homes and new homes.

Firstly, the Association is carrying out a 100% stock condition survey (SCS), to

be completed by the end of 2017.

The SCS results will allow us to update our asset management and investment

strategies, and the related plans for future funding. Major repairs are currently

funded from revenue income rather than borrowing, and the SCS results will tell

Asset Management

activities

Rent Policy and reviews

Development Programme

Stock performance

appraisal

Demand and sustainability

Options appraisal

Retention or disposal on

rounded business

case

Stock condition surveys

Strategies for investment

and procurement

Risk strategy

Page 13 of 30

us whether this will continue to be sustainable.

The Association will also use the SCS results and existing data on stock

performance, to consider the introduction of a disposal strategy. This would allow

for disposals of small clusters of stock that are performing poorly, subject to

Board approval of a business case.

Secondly, the Association has begun to develop options for the future of two

hostel properties that have reached the end of their useful life. Remodelling

these hostels is likely to require significant levels of future funding, and similar

issues are likely to arise as we begin the process of examining the future of the

Association’s sheltered housing.

Assessing Asset Management Issues for New Developments

7.4 As well as meeting new housing needs, development proposals must always:

Demonstrate a close fit with the Association’s overall strategy for our existing

homes

Complement other aspects of the asset management approach.

7.5 This will often be a matter of judgement, and conclusions should be reached

involving all relevant directorates and staff teams, as part of the pre-acquisition

appraisal process. The Association’s Property Director will ensure that suitable

procedures are in place to guide joint working and will intervene as required if this is

necessary to support decision making.

7.6 On a practical level, the Association will take account of the following asset

management issues when identifying sites and developing project proposals, again

as part of the pre-acquisition appraisal process:

The location and performance of existing housing owned by the Association, and any

future plans for investment or possible disposal

Need and demand for the proposed housing (see section 8)

How new housing would be managed and whether this would ensure that future

customers receive a high quality service; that the Association can provide services

efficiently and effectively; and the possible scope to achieve efficiencies in the

management of the new and existing housing.

The value that any new housing would add to the Association’s overall asset base.

Page 14 of 30

8. Assessing Need and Future Demand for New Housing

8.1 Prior to purchasing individual sites, the Association will make an evidence-based assessment of the anticipated need and demand for the housing to be provided.

8.2 The key questions to be addressed are as follows:

Are we assured that we will be building the right type of homes and in a place that people want to live?

Are we assured that a new build project will not displace demand for existing housing owned by the Association and other social landlords?

How does the site fit with our wider asset management strategy for any West of Scotland stock in or near to the project area?

What do we know about the profile of the local community and the characteristics of the people who may make up our future customer base?

If we intend to provide mid market rent or low cost home ownership housing, what do we know about the local market in relation to product, price and transaction levels?

8.3 The following box shows the range of information we will use to arrive at these judgements:

Specification for Assessing Housing Demand

1) Confirm the proposed development is compatible with overall asset management

strategy (for sites in existing WSHA stock areas)

Review asset management strategy with relevant colleagues to confirm stock

performance and future plans (e.g. retain; retain and invest; demolish; demolish/replace;

dispose of)

2) Assess demand for social housing in the project area

Strategic information

Local Housing Strategy, Housing Needs and Demand Assessment (HNDA) and any

area strategies produced by the local authority

Rental comparisons and local house prices

Discussion with the local authority, who may be able to assist with sourcing of relevant

data

Operational information (for sites in or close to WSHA letting areas)

Housing list for the letting area (numbers overall and for different house sizes/types)

Pressure ratio (ratio of housing applications to housing stock in the letting area)

Stock turnover (total re-lets in last 3 years as a % of WSHA stock in the letting area)

Average waiting time for applicants seeking to be re-housed

Identification of any house sizes and types that are in over-supply or under-supply, more

difficult to let etc.

Page 15 of 30

Specification for Assessing Housing Demand

Discussion with Housing Services Manager and Housing Officer, to help interpret the

data results

Other operational information

If a site is outside the Association’s letting areas or the number of cases is small:

Seek similar letting information from the local authority and/or other RSLs

Also seek common housing register data from the local authority, where applicable

3) Identify Demographic Trends and Community/Future Customer Profile

Generate Community Insight report for the project area to establish:

Population: profiles relating to age, household type and ethnicity, plus past trends in

local population profile and future local authority level projections

Deprivation data (SIMD overall ranking and domain level data on income, employment,

education and health deprivation)

Working age benefit claimants

Prevalence data for disability, older people and other vulnerable groups

Housing tenure and types

Overcrowding

General health and limiting long-term illness

Economic activity

Access to car ownership.

4) Market Appraisals for Other Tenures

House prices: Rightmove website

Private rents, time to let and letting volumes: Citylets website

Register of interested WSHA residents established, and publicised in newsletter articles

and mailings, and

Market appraisals by reputable local estate or lettings agents, where appropriate

8.4 The Development Team will have lead responsibility for completing the demand

assessment as part of the pre-acquisition appraisal, and for carrying out any

subsequent updates that are needed (e.g. to update house price or private rental

data). In doing this, the Development Team will liaise with the Housing and

Customer Services Team regarding any help needed with sourcing data. Both teams

will discuss the demand assessment before approval is sought from the

Development and Investment Sub Committee to purchase the site.

Page 16 of 30

9. Type and Quality of Housing

Outcomes to be achieved

9.1 The Association will develop new housing to achieve the following outcomes:

Good design

Good space standards

Built to last

Accessible and adaptable

Energy efficient

Good quality external open space

Affordable to residents in relation to the costs of living in the home

Reductions in environmental impact achieved by the Association and our contractors during the construction process, for example in relation to waste management, treatment of hazardous waste, responsible use of energy and water, and recycling and reuse of materials where feasible.

Housing

9.2 The Association is committed to building new homes that are accessible and

adaptable, to meet a range of needs including situations where tenants’ needs

change over time. This is the essence of the Housing for Varying Needs design

standards that all new grant-funded affordable housing in Scotland must meet.

9.3 While we will often provide specialist housing (such as housing suitable for

wheelchair users), we will do this in integrated developments that have been

designed to produce a range of house types, rather than standalone specialist

housing developments.

9.4 The Association’s approach will be guided by available data (notably the Local

Housing Strategy) and the priorities of local authorities and other partners. The

Association will consider how we can contribute to meeting the needs of an ageing

population. While most older people will continue to live in existing rather than new

homes, we are keen that the design of new homes should be future proofed where

possible. The adoption of accessible and adaptable design standards is part of our

approach, along with other initiatives such as the possible use of dementia-friendly

design principles in our new homes to benefit sufferers who are below retirement age

as well those in older age groups.

9.5 The Association will also investigate opportunities to support younger people through

the provision of shared accommodation; flexible tenancies; tenure diversification;

housing for older people; and the provision of family size homes in areas of high

demand and size imbalances within the Association’s housing stock.

Page 17 of 30

Design and Quality Standards

9.6 The Association’s Design Guide describes the standards and specifications we aim

to achieve in new projects. The Association’s Development and Investment Sub

Committee has approved a summary version of the Design Guide which is an

evolving document that will be kept under regular review by the Development and

Maintenance teams.

9.7 The Association must also meet the mandatory standards set by funding

agencies, namely:

Scottish Government

Housing for Varying Needs design standards (relating to general needs, amenity and

wheelchair housing)

Secure by Design (Gold Standard)

Current Building Regulations, including “Silver Level” Sustainability Aspects 1 to 8

Where achievable within available funding, the Association will aim to meet the higher,

non-mandatory “Greener Standards” set by the Scottish Government.

Grant recipients are also expected to make reference to Scottish Government design

and place making policies when projects are being designed.

Glasgow City Council

For projects in Glasgow, the Association will meet the “Glasgow Standard” published by

the City Council. This incorporates the standards set for Scottish Government funding and

usefully draws these together in a single document.

9.8 The Association will be open to opportunities for improvement or innovation that are

consistent with the principles described at 9.1, for example design features that are

suitable for people with particular needs or in relation to energy efficiency features

that will help to reduce fuel poverty.

9.9 The Association is currently investigating the adoption of a Passivhaus design

solution for the Dalmarnock Nursery Site in Glasgow. We will evaluate the outcomes

achieved (in relation to costs and quality, carbon reduction, tenant energy cost

savings, and tenant experience) and use this information to consider the wider

application of Passivhaus.

9.10 The Development and Investment Sub Committee will be responsible for approving

the Association’s policy on any proposed approaches that would involve a significant

departure from the Association’s Design Guide and other development policies.

9.11 The Association will regularly scan the external environment, to identify any

developments that could have a significant impact on physical standards in future. It

is likely that the greatest area of future change will be in relation to energy efficiency.

The Scottish Government’s draft Climate Change Plan for the period 2017 to 2032

proposes that 80% of domestic heat should come from low carbon, renewable

Page 18 of 30

sources by 2032. Whereas gas central heating is currently the system of choice for

social landlords building new homes, the draft Climate Change Plan points the way

to low carbon solutions becoming the norm within a relatively short space of time for

both existing and new housing in future.

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10. Types of Tenure

10.1 The Association will embark on its first ventures into providing Mid Market Rent

(MMR) housing during the period of the Development Strategy. The main

development programme includes two mixed tenure sites that include MMR housing,

both in Glasgow, at Port Dundas and Dalmarnock Station. The inclusion of MMR

housing is a condition of Glasgow City Council support, and reflects the high priority

given to MMR in the Council’s Local Housing Strategy and SHIP.

10.2 The Association’s initial consideration of MMR has identified a number of opportunities as well as a number of issues requiring further consideration as we develop proposals. These are summarised below.

Possible Opportunities Issues to Consider in Developing MMR

Research for Glasgow City Council

(2012) identified a potential MMR

market in Glasgow of between 24,000

to 28,000 households

Private renting has increased rapidly in

Glasgow and will continue to do so as a

result of demographic factors

MMR will provide more affordable and

better managed private lets

MMR may be attractive to households

who do not have priority for social

housing

MMR may assist households who are

priced out of good quality private renting

Rent levels for MMR are pitched below

Local Housing Allowance (LHA) level

and local market rates. This is likely to

stimulate demand for MMR.

Qualifying criteria can be set in relation

to new tenant incomes, including

flexibility for disabled households

Working tenants whose circumstances

change are generally entitled to help

with their rent, although this is more

limited for single people under 35 with

no dependents

WSHA housing management and

property maintenance expertise is

readily transferable

Assessment of demand and rent levels

required for each individual MMR site

Establishment of a subsidiary organisation

to manage MMR homes will be necessary

Some differences in WSHA procedures/

standards may be needed

For example, tenant selection and letting;

provision of white goods/floor coverings/

blinds; tenancy agreement and related

procedures; tenancy deposit scheme; pre-

termination visits; repossession

procedures.

Cost base may need to be refined as

properties are let and come into

management

2014 PRS legislation will remove the “no

fault” ground for ending private tenancies

Staff training will be needed for WSHA

staff managing MMR properties

MMR tenants may seek a different type of

service, e.g. more internet-based options

Welfare Reform measures may create

additional affordability or tenancy

sustainment issues, for tenants who lose

their jobs (especially those under 35 with

no dependents)

Rental income must be sufficient to cover

WSHA’s development and funding costs

Voids, arrears, bad debts may exceed

those projected

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10.3 It is likely that the preferred arrangement will be for the Association to develop and

own MMR housing. A subsidiary company will be needed to allow the new housing to

be let on a mid market rent basis, since the Association cannot do this itself because

of its charitable status.

10.4 Detailed planning will be needed to put practical arrangements in place.

Before and during the development period, the key tasks would be likely to

include:

1) Complete a market analysis for the two sites identified

2) Discuss fallback options with Glasgow City Council, if there is insufficient demand to let

the properties on either site on a MMR basis (i.e. conversion to social rent)

3) Establish the subsidiary company, by constituting it and preparing its business plan

4) Subsidiary enters into lease with the Association for the MMR homes

5) Establish service sharing arrangements (the subsidiary would collect rent, and would

pay the Association for providing management, maintenance and other services)

During the first year of operating, the priorities of the MMR subsidiary would be

likely to include:

1) Let all MMR units to applicants who meet the agreed targeting criteria, and provide

tenancy management and property maintenance services

2) Set up suitable service monitoring and benchmarking systems

3) Establish policies and procedures for the effective running of the subsidiary

4) Set up tax efficiency structures with the Association as the parent organisation, to ensure

that VAT is not payable on transactions between the Association and the subsidiary.

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11. Procurement and Community Benefits

11.1 The Association will manage procurement for development contracts in accordance

with the West of Scotland Procurement Strategy and all applicable legislation. The

Public Contracts (Scotland) Regulations 2015, Procurement (Scotland) Regulations

2016 and the Procurement Reform (Scotland) Act 2014 are of particular importance,

with the 2015 Regulations implementing the EU Public Sector Procurement Directive

2014/24/EU.

11.2 The Association has established framework agreements for both development

contractors and consultants. Our usual approach where the Association owns the

development site is to have a competitive tender process involving contractors who

are on the framework. The Association will continue to examine opportunities to

obtain the best value in procurement, as our experience of using the frameworks

grows.

11.3 We follow a different approach for section 75 sites that are owned by a private

developer. Opportunities for partnership working are typically brought to the

Association by the local authority and based on a design and build contract with the

developer. Before contract acceptance, the Association specifies its requirements

using its Design Guide and other standards such as Housing for Varying Needs and

Secure by Design, and negotiates with the developer. The Association’s Employer’s

Agent assesses the tender price from the developer and carries out monthly

inspections and issues valuations when the project has gone on site.

11.4 We will impose a community benefit requirement in all development contracts. This

requirement will not be limited to those equal to or greater than £4million (or any

revised threshold) and will apply to contacts of a lower value. Any community benefit

requirement will be proportionate to the contract value.

11.5 Community benefit requirements for development contracts will normally place the

contractor under an obligation to provide employment and/or training opportunities as

part of the build. In such cases, the Association’s Community and Support Services

team will publicise opportunities to local residents and refer interested residents to

the contractor.

11.6 The Association may also consider other types of community benefits, such as a

contractor carrying out works or improvements to a facility that benefits the

Association’s tenants.

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DELIVERING THE DEVELOPMENT STRATEGY

12. Governance

12.1 The Association’s development activities are carried out under authority from the

Board and under the supervision and control of the Development and Investment

Sub Committee (DISC).

12.2 The following matters are reserved to the Board for decision:

Approving the Development Strategy

Annual approval of the proposed development programme, as part of the Association’s Business Plan

Approving entry to the development programme for pipeline projects not included in the programme previously approved by the Board

All other matters that have not been delegated to DISC or any other Sub Committee.

12.3 The Board shall be advised in these responsibilities by DISC, as required.

12.4 DISC has delegated authority to progress projects that are in the main programme

approved by the Board. This includes approving projects at site acquisition and

tender stages. DISC’s delegated authority to act includes the following matters:

DISC Remit and Delegated Authority: Summary

1) Monitor performance against the key objectives, principles and policies described in the Development Strategy

2) Monitor progress of the development programme overall and of individual projects, including budgets and expenditure

3) Review project details, to cover those matters specified in the Sub Committee’s remit

4) Approve the purchase of land for development

5) Approve the appointment of consultants and contractors

6) Ensure all appointments and contract awards are carried out in accordance with the Association’s Procurement Policy and Procedures

7) Approve individual projects at site acquisition and tender approval stage, for projects that form part of the approved development programme approved by the Board

8) Approve the Association’s development policies, and any pilot or innovation initiatives that relate to individual projects

9) Assess the monitoring and reporting of risks associated with the Development Strategy and programme

10) Obtain external assurance periodically – or as required - as to the adequacy of internal

procedures and controls relating to the Association’s development activities; and

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DISC Remit and Delegated Authority: Summary

commission professional advice as necessary to fulfilling the Sub Committee’s remit.

11) Review project outcomes post-completion – including achievement of quality standards,

resident feedback on new homes and defects, and any lessons learned from the project.

12.5 The Association will seek to ensure that the membership of the Board and DISC

includes people who have relevant skills and experience. All DISC members will be

required to undertake learning activities appropriate to the Sub Committee’s

responsibilities, to help them fulfil their role.

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13. Development Team Capacity

13.1 The Association has strengthened the Development Team with the appointment of

our Development Manager. As part of our succession planning process, we have

also appointed an additional Development Officer to support our development

activity.

13.2 We will review the structure of the team in response to the forthcoming retirement of

our Senior Development Officer, and to take account of the increased scale of

programme the team will be managing in the period ahead.

13.3 In addition, during 2017/18, the Association will seek to appoint an experienced

Property Director to lead and support the delivery of our property and development

functions.

13.4 In addition to planning and managing the development programme, the Development

Team shall be responsible for ensuring that the necessary policies and procedures

are in place to guide the Association’s work and articulate its standards and policies.

The main documents currently in place are the Design Guide and the Development

Procedures Manual. The Development Team shall continue its work in this area, by

preparing further development polices and presenting these to DISC for approval.

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14. Financial Management and Funding The Association’s Business Plan

14.1 The financial strategy for enabling delivery of the development and other investment

programmes is set out in the Association’s Business Plan. To ensure long-term

sustainability, the financial strategy is supported by 5-year and 30-year projections;

regular reviews of business plan assumptions; sensitivity analysis; and cashflow

analysis and forecasts.

Financial Requirements for the Development Programme and Projects

14.2 The Association will ensure that the following requirements are met for all individual

development projects and for the development programme as a whole:

The Association will maintain funder and regulator confidence in our current financial

management and future planning. We will meet regularly with funders and the Scottish

Housing Regulator, and will ensure that funding covenants are met at all times.

The Association will secure grants from the Scottish Government and, for our

development programme in Glasgow, from Glasgow City Council.

At pre-acquisition and cost plan stages for individual projects, Finance and Corporate

Services will examine the indicative cashflow and confirm whether the project can be

funded from existing or projected facilities.

At tender stage (or equivalent), Finance and Corporate Services will conduct a full

financial assessment of the project to ensure that each of the following tests are met

before contract acceptance for construction works:

The project is financially viable on a standalone basis, based on the testing method

set by the Director of Finance and Corporate Services and approved by DISC.

If the viability tests are not met and it is still intended to proceed with a project, a

business case must be presented for approval by the Board.

The Association has the necessary cashflow to meet development period costs as

they become payable.

Development period and long-term private funding is in place (e.g. through loan

facilities or bond finance), for the portion of project costs that is not grant-funded.

The Association’s future cashflows will enable all future financing costs to be met as

they become due for repayment.

Rent Levels and Affordability

14.3 The Association is committed to ensuring that rents for new properties are affordable

to our tenants. We introduced a new rent setting policy in April 2017 which sets rents

by property size (number of bedrooms and type). The policy is progressive in that

Page 26 of 30

rent levels are the same for new build and older stock, with no premium payable for

new build properties.

14.4 The Association will use a number of methods to test its rent levels for new build

properties:

The SFHA affordability tool

Comparison with Scottish Government benchmark rents

Local comparisons across the local authority areas where the Association has stock.

Future Funding Requirements and Strategy

14.5 The Association’s main development programme to 2020/21 has an estimated value

of circa £60 million. It is currently estimated that around two-thirds of programme

costs will be met from grants and the Association’s existing borrowing facility, and

that an additional injection of private finance will be needed around mid-2019 to

enable delivery of the remainder of the development programme to 2020/21.

14.6 The Association has significant borrowing capacity and our major lenders have been

supportive of our development plans. To take matters forward, the Association has

recently appointed expert treasury advisers to review the options that are potentially

available in terms of the amount and type of funding that will best meet the

Association’s needs, and to then help us secure the necessary funding. We expect

this process to be completed in the second half of 2018.

14.7 The Association’s two main priorities are:

To raise the funding needed to complete the projects in the main development

programme that are scheduled to complete by 2020/21, and

To raise the necessary funding for investment in the Association’s existing stock.

14.8 For the second of these priorities, the Association’s most recent Stock Condition

Survey is due for completion towards the end of 2017 and will inform future

investment in our existing housing. Future options are being reviewed for two hostel

properties that are in urgent need of substantial remodelling. The Association is

likely to seek grant funding for the remodelling work, but may also need to fund part

of the costs itself.

14.9 We may also seek funding to support some of the current pipeline projects that are

due for approval from 2021/22 onwards. This would support continuity in the

development programme, and avoid the “stop start” effect that often affects capital

programmes.

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15. Cross-Team Working and Project Appraisals

Overview of Key Stages

15.1 While the Development Team plays the lead role in planning and delivering the

development programme, input from other directorates and teams is essential at the

appropriate times. Making this happen requires excellent communication and clear

processes.

15.2 Team roles and responsibilities at the key stages of the development process are as

follows:

Pre-Acquisition Stage

Design and Cost Plan Stage

Development

• Prepare draft project appraisal (Executive Report)

• Seek input from other directorates/teams

• Prepare indicative cashflows (to be updated throughout the development period and shared with Finance and Corporate Services)

• Present for DISC approval, confirmng results of appraisal and consultation with other teams

Housing and Customer Services

• Comment on fit with asset management strategy

• Comment on/amplify the housing need/demand information in draft appraisal

• Pass on any soft information/local knowedge

• Seek additional housing demand/common housing register information from local authority/other RSLs if appropriate

Maintenance

• Comment on project fit with asset management strategy

Finance and Corporate Services

• Review indicative cashflow prepared by Development Team

• Confirm whether the project cashflow and timings can be funded from existing or proposed facilities

• Confirm whether the indicative cashflows will raise any covenant compliance issues

• Joint report with Development to DISC

Development

• Present and discuss design and specification proposals with other teams

• Review cost plan and any savings needed

Housing and Customer Services and Maintenance

• Discuss design and specification proposals with Development Team

Finance and Corporate Services

• Conduct initial financial appraisal using cost plan data from Development

Page 28 of 30

Tender Stage (or equivalent, depending on procurement method)

Project Completion

15.3 Further liaison will take place at project completion stage, when the Development

Team will manage the handover process, to enable properties to be let by Housing

and Customer Services.

15.4 The Development Team will also put in place arrangements for defects management

with Housing and Customer Services and Property Services.

Documentation

15.5 Project appraisals at the various key stages will be documented. The key

documentation for individual projects is the Executive Report completed by the

Development Team and the financial appraisal files prepared by the Finance Team.

Development

• Complete appraisal, liaising with Finance and Corporate Services who will prepare the financial appraisal

• Present combined development and finance appraisal for approval by DISC, to enable tender acceptance

Finance and Corporate Services

• Conduct financial appraisal to confirm project viability

• Confirm funding will be in place when required during the construction period and upon completion

• Identify whether cashflows will raise any covenant compliance issues

• Recommendation to DISC for approval

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16. Risk Management

16.1 The development of new homes brings opportunities for the Association, but we are

also strongly aware that development involves many risks – strategic and operational

– that need to be managed.

16.2 Accordingly, the Association has reviewed and strengthened our risk framework for

development, which now incorporates three main elements:

A bespoke risk management framework for development, developed by risk

management specialists RSM.

This sits within the Association’s overall risk management framework, and the risk

framework is regularly reviewed and updated by the Association’s Development

Team. It is presented to the senior and corporate management teams on a quarterly

basis.

The Development Team prepares risk appraisals for each individual

development project, to identify and assess project-specific risks. The appraisals

are provided in reports to DISC and are regularly updated throughout the lifetime of

each project.

The Association has strengthened scrutiny of the development programme, by

establishing a Development and Investment Sub Committee.

DISC monitors project risks throughout the development process, with an in-depth

assessment taking place as part of its responsibility for project approval at

acquisition and tender stages.

Following the introduction of the new risk framework, the Sub Committee will also

examine risks at a strategic or programme-wide level.

16.3 The highest ranked development risks we have identified through this process are

shown at Appendix 2, with work ongoing to take the required actions.

16.4 The Audit Committee will also have an overview in relation to risk management for

development, in particular in relation to Strategic Risk 5 – Unable to identify and/or

maximise opportunities for growth which is presented to the committee on a quarterly

basis.

16.5 The management of risk within development will also be included in the Internal Audit

plan to provide external assurance to DISC and the Board that the relevant controls

are in place to manage and effectively deliver this strategy.

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17. Reviewing the Development Strategy

17.1 The Development and Investment Sub Committee shall monitor the implementation

of the Development Strategy. The Sub Committee shall receive regular reports on

the overall development programme and risk management, and reports when

required on the approval of development projects at acquisition and tender stages.

The Sub Committee shall also review on an annual basis progress in implementing

the Development Strategy as a whole.


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