SLIDE 1

Westbrook TechnologiesWestbrook Technologies

from

Fortis:A Healthcare Solution for

Medical Records, Billing and HIPAA

Fortis:A Healthcare Solution for

Medical Records, Billing and HIPAA

SLIDE 2

Fortis document management speeds access to information, streamlines processing, allows for collaboration and provides security for documents throughout healthcare organizations ranging from medical practices, service providers, clinics, HMOs, hospitals and pharmacies.

Fortis for Healthcare – A strategic weapon

Fortis for Healthcare – A strategic weapon

SLIDE 3

Healthcare: Key ChallengesHealthcare: Key Challenges

• Contain the cost-of-care upward spiral

• Attain best-in-class quality of care

• Speed up diagnosis and consultation time

• Assimilate and adopt leading-edge technology

• Improve information exchange and care accuracy

• Compliance: HIPAA, FDA, Certifications

SLIDE 4

Electronic Patient RecordsElectronic Patient Records

• Healthcare industry can save $77 billion by adoption of electronic medical records technology. [RAND 2007]

• Today, 15-20% of medical offices employ electronic patient records. [RAND 2007]

• Today, 20-25% of hospitals employ electronic patient records. [RAND 2007]

• Healthcare, over the past 18 months, has become the largest and fastest growing market segment for Fortis document management.– 40% of use is electronic medical records– 40% of use is for patient billing and EOB

SLIDE 5

Document Management for Electronic Medical Records

Document Management for Electronic Medical Records

• Simple and easy to implement• Replaces paper patient records and archives with immediate

ROI• Enables physicians to maintain current work practices:

– Does NOT require any menu-driven patient information input workflows

– Can use current paper-based note taking during office visits– Provides flexibility to access patient charts immediately at remote

locations

• Can also be implemented in concert with a formal EMR system– Link external information (lab reports, correspondence from

specialists, signed consent forms) to EMR records

SLIDE 6

The Health Insurance Portability and Accountability Act (HIPAA), and its enabling regulations, ensures patient information and records are protected and maintain their integrity.

This requires health care organizations to control the use and access to a patient’s private identity and medical information.

HIPAA BackgroundHIPAA Background

SLIDE 7

• Electronic healthcare transactions

• Health information privacy

• Security requirements

• Unique identification for providers

• Unique identification for health plans

• Enforcement procedures

HIPAA Defines Regulations For:HIPAA Defines Regulations For:

SLIDE 8

Status of HIPAA ComplianceStatus of HIPAA Compliance

• Facilities reporting full compliance in 2006: 40%

• Facilities reporting less than 85% compliance in 2006 rose from 9 to 15% – (Source: AHIMA, May 2006)

SLIDE 9

Westbrook Technologies offers integrated solutions for electronic patient records and for processing electronic and paper-based healthcare claims.

What follows are a few of the ways Westbrook Technologies’ product suite can help organizations meet their objective of becoming HIPAA compliant.

How Westbrook Technologies Works with HIPAA

How Westbrook Technologies Works with HIPAA

SLIDE 10

First: SecurityFirst: Security

Fortis’ security model is of the highest integrity.

• Users must be authenticated before access is permitted.

• Access can be restricted at differentlevels, giving only authorized peopleaccess to confidential documents within a patient's folder.

This adheres to HIPAA rules that require information be protected from improper access or alteration.

SLIDE 11

Second: Audit Trail Second: Audit Trail

Fortis users have the ability to track every aspect of the patient record. They can:

• Track who viewed a document and when they viewed it.

• Determine who e-mailed, who printed, and who faxed a patient record.

• See when patient information was scanned into the system, who scanned it, who

viewed it after it was scanned, etc.

Audit Trail helps enforce rules that state users must account for each disclosure of a patient record.

SLIDE 12

Third: Fortis Office Third: Fortis Office

This option allows correspondence and forms created in Microsoft Word, Excel, and Outlook to be forwarded into patient records stored in Fortis.

Information such as correspondence, emailed lab reports and the like can be included inside the same protected repository as all other documents, helping to ensure that patient information remains in a secure location.

SLIDE 13

HIPAA’s requirements call for electronic payment standardization. Fortis ERM, our Electronic Report Management module, allows Fortis to act as a secure repository for reports from billing systems, Lawson ERP and other systems.

Fourth: Electronic Payment Standardization

Fourth: Electronic Payment Standardization

SLIDE 14

Regardless of where patient information originates: scanned from hard copy, faxed, e-mailed, PC-based or mainframe-based, Westbrook Technologies provides a secure repository that can track all aspects of patient information.

What Does This All Mean to Healthcare Organizations? What Does This All Mean to Healthcare Organizations?

SLIDE 15

ROI: ROI:

• Access and quality of care: users report very significant gains in fast access to patient information.

• Reduce costs associated with copying and retrieving health information.

• Ensure aspects of system are compliant.

• Health information is more tightly controlled, while at the same time more accessible to those who need it.

• Data is protected.

SLIDE 16

Flexible and ScalableFlexible and Scalable

• Small Medical Practice Applications:– Electronic patient records– Billing, insurance EOB– Personnel records

• Hospital Applications:– Patient records and consent forms linked to EMR system– Accounts Payable– Billing– HR and credentialing– Purchasing and supply chain