The Quality Academy

Western Technical CollegePerformance Excellence at the Program

LevelTracy Dryden

September 2011

Western’s Performance Excellence Journey

AQIP Systems Portfolio - 2007 Baldrige Application - 2008

Excellence as a College Value - 2010

College Policy – Baldrige Criteria for Performance Excellence - 2011

AQIP for Accreditation Model - 2000

AQIP Reaffirmation of Accreditation - 2008

AQIP Accreditation Check Up Visit - 2006

AQIP Systems Portfolio - 2004 Balanced Scorecard - 2005

Baldrige Application - 2002

Wisconsin Forward Award Application - 1999

Wisconsin Forward Award Application - 2002

Wisconsin Forward Award Application - 2006

Baldrige Application - 2006

AQIP Baldrige Option – April 2011

Wisconsin Forward Award Application – July 2011

WFA Site Visit – October 2011

AQIP Documentation – June 2012

Reaffirmation of Accreditation – 2014

QRP

All programs in QRP at all times In-depth, comprehensive review every three

years Alignment with Academic Master Plan,

College Strategic Plan, college and program accreditation, TSA

Western’s Performance Excellence Journey

Quality Academy Part One

Quality Academy Part Two

Tools for Academic Program

Excellence

Professional Development

Day 2011

Launches comprehensive program review – 15-

20 programs Introduction to the QRP Introduction to the program scorecard Outcome – Draft of program improvement plan

2-3 areas of focus Alignment with Academic Master Plan Alignment with College Strategic Plan

Quality Academy Part One

In advance

Results of Student Learning Outcomes Assessment process Curriculum map 2009-2010 QRP program scorecard QRP scorecard data definitions Existing program improvement plan and curriculum status report

At the academy Results of current student survey Labor market projection report – EMSI 5-year enrollment history Past 3 years Graduate Follow Up Most current QRP scorecard TSA status

Quality Academy Part One – Data and Information

One year QRP follow up on 15-20 programs Review program scorecard and other data Outcome – Revised program improvement

plan; results 2-3 areas of focus Alignment with Academic Master Plan Alignment with College Strategic Plan

Create program curriculum maps

Quality Academy Part Two

In advance

Labor market projection report – EMSI 5-year enrollment history Past 3 years Graduate Follow Up

At the academy Results of current student survey Results of Student Learning Outcomes Assessment process Curriculum map Most current QRP scorecard QRP scorecard data definitions Existing program improvement plan and curriculum status report TSA Status

Quality Academy Part Two – Data and Information

Designed for all remaining programs Online tool kit

Scorecards Labor market information Student learning outcomes results information Enrollment trends Curriculum status TSA status

Revisit “old” QRP plans

Tools for Program Excellence

All programs involved in performance excellence

activities Involvement of other stakeholders

Students services Marketing Administration

QRP plans – living and breathing documents Alignment

Results

Preparation Data overwhelming Post-academy follow up to complete QRP

plans Sheer volume

Challenges

Learning community – synergy – best

practice sharing Reduction in individual program meetings Systematic and tied to college performance

excellence QRP becomes part of the way we operate as

an organization

Benefits