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What Customers Don't Want From Your Dealership

Date post: 17-Jul-2015
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Copyright 2014 All Rights Reserved. What Customers Don’t Want from Your Dealership Kelly Holloway Marketing Manager, ActivEngage, Inc.
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Page 1: What Customers Don't Want From Your Dealership

Copyright 2014 All Rights Reserved.

What Customers Don’t Want from Your

Dealership

Kelly Holloway

Marketing Manager, ActivEngage, Inc.

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Where to Start???

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What’s Your Strategy?

DMS

CRM Website

BDC

Ads

SalesTeam

Fixed Ops

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What’s Your Strategy?

Your Shoppers

CRM Sales Team

BDC

Social Media WebsiteFixed Ops

Ads

DMS

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Dealer First

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Customer First

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Dealer First

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Customer First

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Dealer First

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Customer First

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Dealer First

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Customer First

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Where to Start.

1. Sales 2.0

2. CRM Enrichment

3. Testing 1,2,3

4. Go Mobile

5. Use Business Intelligence

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Sales 2.0

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Sales 2.0

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CRM Enrichment

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Continuously Test Your Site

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Continuously Test Your Site

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Continuously Test Your Site

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Continuously Test Your Site

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Continuously Test Your Site

Calls to Action

Landing PagesImages

HeadlinesSpecial Offers

ColorsForms

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Go Mobile

Act I

Act II

Act III

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Go Mobile

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Business Intelligence

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Business Intelligence

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Hold Vendors Accountable

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Where to Start.

1. Sales 2.0

2. CRM Enrichment

3. Testing 1,2,3

4. Go Mobile

5. Use Business Intelligence

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Customer First.

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Thank you!ActivEngage.com/Blog

Connect with Me:

[email protected]

(321) 441-7713

@ActivEngage


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