12
What do I mean by "Research Service"
• Has a wide range of relevant and objectivewritten reports, usually on a portal
n Has webinars on timely topics (usually)
n Probably has in-person events and conferences
n Often provides direct access to "Analysts" (SME)
m Can provide role-based research and guidance
n Can provide peer networking opportunities
n May offer Executive Level one-on-one guidance
n Usually has an affiliated consulting arm
Corporate Executive Board "Practices"
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Infrastructure Executive Council®
n Coverage: 2010 Research Agenda>> Driving productivity gains from end-user technologies» Evolving traditional service models to integrate IT
and business services>> Establishing a foundation for Cloud Computing
• What we've used most: Best practices in ITService Management and technologyprojections.
• Recommended to: CTO's, I&O Leaders,Technology plan nerslstrategists
• Take-away, Based on contributed bestpractices & available now to NASA employees
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Backup: URL's for ReferencedResearch Services
n Corporate Executive Board (N.B., use https)
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CLC Human Resources TM
n Coverage: Talent management and HRfunctions across 17 verticals including theFederal Government
• What we've used most: Change managementbest practices (actually, we're new to this)
• Recommended to: Leaders, supervisors,managers, and personnel who are supportingWorkforce planning/strategy and `soft skills'training or exercises.
• Take-away: Based on contributed bestpractices & available now to NASA employees.
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