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What I Learned From Singapore

Date post: 06-May-2015
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Musings after 3 months in Singapore's tech scene. Hopefully not too far off the reality of what is happening.
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Captain Barbossa… Welcome to Singapore! Welcome to Singapore! What I learned in Singapore @benjaminjoffe
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Page 1: What I Learned From Singapore

Captain  Barbossa…  Welcome  to  Singapore!  Welcome  to  

Singapore!  

What  I  learned  in  Singapore  @benjaminjoffe  

Page 2: What I Learned From Singapore

Quick  Me  

•  10  years  in  Asia  (China,  Japan,  Korea)  –  CEO  of  Digital  Strategy  &  Research  company  +8*    – Angel  investor  in  2  startups  

•  Cmune:  “Zynga  for  Console-­‐like  Games”  •  MyGengo:  “Cheap  &  Fast  Human  TranslaXons”  

•  3  months  in  SG  |  Since  October  2010  – Mentor  at  JFDI.Asia,  talks  at  NUS,  SMU,  events  –  ConsulXng  &  Advisory  to  local  startups  –  I  might  have  it  all  wrong!  

•  100+  Talks,  +1!  

Page 3: What I Learned From Singapore

Stereotypes  in  my  Suitcase  

Page 4: What I Learned From Singapore

(And  it’s  not  a  joke…)  

Page 5: What I Learned From Singapore

Singapore  Statute  Chapter  57  (1992)  Allowed  for  therapeuXc  usage  (2004)  

(the  gun  is  a  joke  btw…)  

Page 6: What I Learned From Singapore

Durians  

(Durian  trees  are  said  to  be  intelligent  and  never  drop  a  fruit  on  someone)  

Page 7: What I Learned From Singapore

“English-­‐based  Creole  Language”  

Page 8: What I Learned From Singapore

“5C’s  of  Singapore”  

Page 9: What I Learned From Singapore

There  is  a  Wikipedia  entry  for  it!  

CASH  CAR  

CREDIT  CARD  CONDOMINIUM  

COUNTRY  CLUB  MEMBERSHIP  

Page 10: What I Learned From Singapore

Kiasu  (scared  of  losing)  Kiasi  (scared  of  dying)  

Scared?  

Kiabor  (scared  of  wife)  Kiaboh  (scared  of  having  nothing)  Kiachenghu  (scared  of  government)  

Page 11: What I Learned From Singapore

Beyond  Stereotypes?  

Page 12: What I Learned From Singapore

I  found  that  not  so  much  of  the  fundamentals  had  changed  since  William  Gibson’s  trip  in  1993  

Page 13: What I Learned From Singapore

(PS:  I  have  seen  other  dys/utopias)  

Photo  from  the  North  Korea  side  of  Panmunjeom  

Page 14: What I Learned From Singapore

Singtopia  

1932   1949   1965  

Page 15: What I Learned From Singapore

Brave  New  World?  Really?  

•  CondiXoning  trains  people  to  consume  and  never  to  enjoy  being  alone  

•  Soma  is  a  hallucinogen  that  takes  users  on  enjoyable,  hangover-­‐free  "holidays”.  What  could  be  Singapore’s  Soma?  

•  People  are  bred  to  do  their  jobs  and  cannot  desire  another  

Page 16: What I Learned From Singapore

Caste  System  or  Meritocracy?  

RANK   STUDY   PURPOSE  

ALPHA   Overseas   CEOs,  Ruling  Class  

BETA   Top  local  UniversiXes   Managers  

GAMMA   Polytechnics   White  collars  

DELTA   No  university   White  &  Blue  collars  

EPSILON   “Foreign  talent”   Mostly  Blue  collars  

Page 17: What I Learned From Singapore

Are  You  Promiscuous  Enough!?  

•  39,654  babies  born  in  2009  

•  “Have  three  or  more,  if  you  can  afford  it.”  

Page 18: What I Learned From Singapore

Source:  Gwendolin  Regina  Tan  

“Our  current  SDNTrust  accredited  daFng  agencies”  

Page 19: What I Learned From Singapore

Social  Development  Network  Because  Love  is  also  Government  business  

•  1984  |  Social  Development  Unit  (SDU)  promotes  marriages  among  graduate  singles  (Beta,  Gamma)  

•  1985  |  Social  Development  Services  (SDS)  to  promotes  marriages  among  non-­‐graduate  singles.  (Delta)  

•  2009  |  SDU  +  SDS  =  SDN  Social  Development  Network  “Provide  more  opportuniFes  for  singles  to  meet”  

www.lovebyte.org.sg  

Page 20: What I Learned From Singapore

1984?  Really?  

•  Ingsoc  (English  Socialism)  –  SingSoc?  

•  Newspeak  –  Guess?  

•  Surveillance  –  No  comment.  

•  Groupthink  –  Don’t  stay  alone,  lah!  

•  Ministry  of  Truth,  Love,  Plenty,  Peace  

•  Inner  party  /  Outer  party  /  Proles  

•  Permanent  War  (“enemy”  outside  +  within)  

Page 21: What I Learned From Singapore

How  to  describe  Singapore?  

•  1984  with  soma?  

•  Brave  New  World  with  less  promiscuity?  

•  Socialo-­‐Capitalist  Dynasty?  

•  What  North  Korea  could  have  been  with  beqer  trade  and  educaVon  policies?  

Page 22: What I Learned From Singapore

The  Social  Network  

•  Independence:  Growing  up  at  parents’  house?  –  In  France,  most  move  out  as  soon  as  they  work  

•  Surveillance:  People  are  two  degrees  away!  –  (There  is  sth  to  like  in  big  anonymous  ciXes  too  …)  

•  Inner  Struggle:  Liberal  views  +  conservaXve  acts?  – "I  am  liberal  but  my  parents  are  not”  – “My  parents  are  but  my  extended  family  isn't.”  – Does  anyone  really  believe  in  those  “tradiXons”?  

Page 23: What I Learned From Singapore

CreaXve  Singapore  

Page 24: What I Learned From Singapore

Cinema,  Shopping,  Food…  Too  much  Soma?  

“At  lunch  we  think  what  we’ll  have  for  dinner”  

Rank  (2008)  Country      Cinema  admissions  per  capita                  2007    2008  

1      Iceland        5.1      5.4  2      Ireland        4.3      4.2  2=      Singapore      3.8      4.2  4      Australia        4.1      4.1  4=      US          4.3      4.1  6      New  Zealand      3.6      3.6  7      Canada        3.2      3.2  8      South  Korea      3.2      3.1  9      France        2.9      3.0  10      India        3.0      2.9  

Source:  Cinema  Intelligence  Service,  2009  

First  two  in  bad  shape  today.  Singapore  #1?  

Page 25: What I Learned From Singapore

EducaXon  System  &  KPIs  

•  KPIs  work  within  a  frame  

•  CreaXvity  is  about  doing  away  with  the  frame  

•  And  about  asking  new  quesVons  

Page 26: What I Learned From Singapore

Why  not  in  Singapore?  

•  CreaXvity  requires  free  Vme  

•  CreaXvity  requires  Vme  alone  

•  CreaXve  people  live  in  poverty  (incl.  startups)  

•  CreaXve  people  do  their  own  thing  

Page 27: What I Learned From Singapore

Everyone  can  innovate!  

•  Ideas  have  no  naVonality  

•  Everyone  is  creaXve  

•  You  don’t  need  permission  

•  Talent  is  overrated  

•  More  third  places!  

Page 28: What I Learned From Singapore

BUT!  

Page 29: What I Learned From Singapore

The  Upside  

•  Amazing  cultural  mix  

•  Ethnic  quotas  for  housing  

•  Religious  places  next  to  each  other  

•  Smart  steps  toward  peaceful  coexistence  

•  The  place  is  remarkably  well  managed  

Page 30: What I Learned From Singapore

Void  Deck  GeneraXon?  

•  Can  creaXvity  come  from  HDBs?  

•  More  freedom  from  KPIs,  but  also  more  soma  

•  That’s  your  job!  

Page 31: What I Learned From Singapore

Changes  From  Within  Using  Plausible  Deniability  

•  E.g.  this  talk  – SelecXon  bias:  why  me?  

– Who  is  in  charge?  –  I’m  gevng  away  with  it  

•  Bring  in  those  you  need  to  support  your  ideas  – Match  KPIs  – Maintain  face  with  Boss  &  Alphas  

– Bring  change!  

Page 32: What I Learned From Singapore

Tech  

Page 33: What I Learned From Singapore

Singaporean  innovaXons  

•  ERP  ^_^;  

•  Thumbdrive  

•  Durian  Strudel?  

Page 34: What I Learned From Singapore

Ecosystem  Build-­‐up  

•  HackerSpace  •  Founder  InsXtute  •  Startup  Weekend  •  BarCamp  •  BANSEA  (SE  Asia  Angels)  •  Founders  Space  (soon)  •  Flagship  conferences  (Echelon,  Accelerate)  •  Early-­‐stage  VCs  

•  Most  of  it  in  1  year?  

Page 35: What I Learned From Singapore

Issues  (you  know)  

•  Lack  of  serial  entrepreneurs  /  mentors  

•  Gap  at  mid-­‐stage  to  series  A  and  US  VCs  

•  KPIs  incompaXble  with  early  stage  (uncertainty)  

•  Business  models  are  required  (vs.  SV)  

Page 36: What I Learned From Singapore

Would  I  startup  in  Singapore?  

•  Cmune:  too  large  for  relocaXon  

•  Local  costs  not  small,  talent  scarce  

•  Good  infra,  early-­‐stage  financing  

•  Best  posiXoned:  foreign  &  local  mixed  teams  – Navigate  bureaucracy  – Leverage  cheaper  geographies  

Page 37: What I Learned From Singapore

Startups  to  Watch  

“Who  to  watch?  […]  We’d  put  $$$  on  Viki,  Pivotal  Labs  Singapore  and  Mig33  to  sustain  their  posiXon  as  local  heroes,  conXnuing  to  inspire  us  through  2010.”  (Jan  1,  2011)  

Page 38: What I Learned From Singapore

Top  Startups  

•  Mig33  |  Australian  founders,  relocated  from  SV!  

•  Viki  |  US  +  Korea!  

•  BuzzCity  |  Founded  in  1999!  

•  Gothere.sg  /  Hungrygowhere  |  Hyperlocal  

•  Cloudpic  |  $6M  arXst  coll.  pla~orm  (R&D  in  US!)  

Page 39: What I Learned From Singapore

Why  bother  with  NaXonality?  

•  Idea  naXonality?  

•  Founder  naXonality?  

•  Team  naXonality?  

•  It’s  a  brand.  – Silicon  Valley  is  a  brand  too!  – And  it’s  money  and  partners.  

Page 40: What I Learned From Singapore

(Network,  1976)  

“There  are  no  naVons.  There  are  no  peoples.  There  are  no  Russians.  There  are  no  Arabs.  

There  are  no  third  worlds.  

 There  is  no  West.”  

“There  is  only  one  holisXc  

system  of  systems.  One  vast  […],  mulVnaVonal  

dominion  of  dollars.”  

Page 41: What I Learned From Singapore

Example:  Cmune  

•  Team  in  Beijing,  China  

•  Registered  in  HK  

•  Founders  from  New-­‐Zealand  and  France  

•  8  naVonaliVes  in  team  of  12  

•  Users  worldwide,  except  China!  (FB  blocked)  

Page 42: What I Learned From Singapore

Myths  to  do  away  with  

•  Startups  take  much  longer  than  the  media  says!  

•  Check  your  definiXon  of  “success”  

•  Make  money:  sell  a  dream,  but  build  a  business  

•  Most  of  your  idea  is  going  to  change  on  the  way  

•  InnovaXon  is  happening  every  day  you  do  something  different  from  yesterday  

Page 43: What I Learned From Singapore

SemanXc  Prisons  

 “There  are  plenty  of  semanXc  prisons  which  do  not  permit  us  to  think  straight”                                  Aldous  Huxley  

             The  Human  SituaXon  

Page 44: What I Learned From Singapore

Gevng  out  of  SemanXc  Prisons  

•  CreaXvity  •  InnovaXon  •  Entrepreneur  •  Success  •  NaXonality  

•  EducaXon  •  Intelligence  •  Developed  •  Developing  •  Etc.  

Those  words  are  holding  you  back!  May  you  develop  all  your  life!  (cf.  Fredrik  Haren)  

Page 45: What I Learned From Singapore

Ideas  are  everywhere!  

•  7  billion  people  – Someone  surely  got  the  same  idea,  before  you  

– “I  came  up  with  one  Internet  idea  a  day!”  •  Masayoshi  Son,  CEO  of  So�bank  

•  Just  execute  the  hell  out  of  it  – Don’t  let  the  pride  in  the  idea  get  in  the  way  

Page 46: What I Learned From Singapore

My  InnovaXon  Epiphanies  

•  Peeling  off  narraVves  1.  Only  US  innovates  (I  was  spared  this  one)  2.  Only  the  West  innovates  (my  iniFal  belief)  3.   Asia  innovates  too  (aSer  a  few  years  in  Asia)  4.   Everyone  is  an  innovator  (aSer  10  years  abroad)  

•  Why  Silicon  Valley  –  It’s  all  about  access  to  capital  – Default  business  model:  adverVsing!  – Use  it  if  you  need  it  

Page 47: What I Learned From Singapore

Beyond  Tech  (because  innovaXon  is  everywhere!)  

Page 48: What I Learned From Singapore

What  I  found  most  InnovaXve  

•  Service  industry  

•  Food  &  Beverage  industry  

Page 49: What I Learned From Singapore
Page 50: What I Learned From Singapore

•  39,000  outlets  (>  McDonalds)  

•  1927  |  Founded  in  Dallas,  Texas  

•  1991  |  Ito-­‐Yokado  (Japan)  gains  control  

•  Did  you  know  it  was  “Japanese”?  –  It  is  an  example  that  brands  it  is  hard  to  talk  about  the  “naXonality”  of  a  brand…  

Page 51: What I Learned From Singapore
Page 52: What I Learned From Singapore

BreadTalk  

Page 53: What I Learned From Singapore

BreadTalk  

•  Founded  in  2000  

•  24  retail  outlets  in  Singapore  

•  13  countries,  300  bakeries,  5,000  employees  

•  80%  common  product,  20%  for  local  palate  

Page 54: What I Learned From Singapore
Page 55: What I Learned From Singapore

“No  more  Bush”  campaign  in  2008  

Page 56: What I Learned From Singapore

Plans  for  Friends  Thelma  &  Louise  Batman  &  Robin  

Page 57: What I Learned From Singapore

Strip  –  Ministry  of  Waxing  

•  Body  waxing  concept  store  

•  Founded  in  2002  by  Spa  Esprit  Group  in  SG  

•  27  stores  in  7  ciVes  –  Singapore,  NYC,  Jakarta,  KL,  Bangkok,  Manila,  London,  Shanghai,  HK  

•  HSQ:  Hygiene,  Speed,  Quality  

•  2  million  bushes  and  counXng…  

Page 58: What I Learned From Singapore

Strip  –  Ministry  of  Waxing  

Page 59: What I Learned From Singapore

Spa  Esprit  Group  

•  Parent  company  to  Strip,  founded  1996  

•  10  Beauty  and  Food  &  Beverage  brands  – Strip  – Browhaus  – Spa  Esprit,  Qi  Mantra,  House,  Barracks,  Camp,  Beauty  Emporium,  Skinny  Pizza  and  Tippling  Club.  

– First  Spa  Esprit  in  1996  in  Singapore  

Page 60: What I Learned From Singapore

Conclusion:  

Can!  

Comments  welcome:  [email protected]  

@benjaminjoffe  


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