1

What is an Incident

AN INCIDENT IS AN UNPLANNED OR UNDESIRED EVENT THAT CAN CAUSE

INJURY, ASSET DAMAGE, AND IMPACT TO ENVIRONMENT OR REPUTATION.

2

What is a Near Miss? A Near Miss is an incident without any consequence such as injury to personnel,

asset damage, environmental or reputational impact. A Near Miss is reported into PIM

An interaction with a frontline worker(s), initiated by a supervisor or manager in which:

Exposure recognition is a fundamental part of the supervisor’s role. A STOP Observation is made in a STOP Card and logged into the

STOP Database

• Exposure is observed.

• Feedback/Coaching is provided.

• A discussion is held to strengthen understanding of exposures.

What is STOP?

What is the difference?

17/03/2014 4

If one of the 12 LSRs are applicable report in

FIM. If not, Raise a STOP

Card

Report in PIM + state

consequence & Flag LSR if

violated

If one of the 12 LSRs are applicable report in

FIM. If not, Raise a STOP

Card

Report in PIM as a

Near Miss & Flag LSR if violated

5

What is an Incident with Consequences An incident may have consequences such as injury to personnel, asset damage,

environmental or reputational impact occurs. This includes a FAC, MTC, RWC too. An incident with consequence is reported into PIM

6

SHOULD I REPORT INCIDENTS?

REPORT ALL INCIDENTS, WHETHER THEY ARE NEAR MISSES OR

INCIDENTS WITH CONSEQUENCES TO YOUR LINE SUPERVISOR WITHOUT

FEAR OF REPRISAL.